South King County Mobility Coalition

March 2020

Welcome!• Welcome & Introductions

• Review Agenda

• Announcements

Announcements• Staffing Updates

• COVID-19

• SKCMC 2020 Projects

2020 Projects

• Partner on the Care Mobility Rewards Program. Assist in the limited launch of the program to reduce hospital readmissions for Medicare recipients in South King County.

• Increase coordination of South King County transportation providers. Organize a Roundtable Discussion for South King County transportation providers to increase coordination of South King County transportation providers and establish regular communication channels and resource sharing.

• Increase transportation education to harder to reach populations in South King County. Increase transportation education and organize travel trainings for harder to reach populations, including isolated community members and multi-family housing residents. Lead awareness campaigns of transportation services that are culturally competent and utilize new methods such as transcreation and pictograms for limited English proficiency populations.

Project 1

•Care Mobility Rewards Program – ends May 15th

•January: Assumptions Testing for 3 prioritized activities

•February through May: 3-month Pilot

Project 2

•SKC Transportation Providers Roundtable –June 2020

•April & May: Planning and 2 Taskforce Meetings

Project 3

•Transportation Education and Coordinated Outreach to Harder-To-Reach Populations

•Summer 2020: Planning and Task Force Meetings

•Fall 2020: Conduct outreach

2020 Projects Timeline

Partner Announcements

Care Mobility Rewards Program

Care Mobility Rewards Program

• An incentivized transportation program that provides rides for post-discharge medical appointments to reduce re-admission rates.

• Patient eligibility criteria:▫ Medicare and dual-eligible

▫ Older adults in SKC

▫ Have a higher risk of re-hospitalization

▫ Do not have secure transportation for their post-hospitalization appointments

Care Mobility Rewards Program

• CTAA Grant received in August 2019• Partnership with Valley Medical;

planning conducted in fall/winter 2019.

• 3-month pilot program runs from February 18th through April 15th 2020 (for enrollment).

• Grant ends on May 15th, 2020. ▫ Evaluate and secure sustainable funding in

summer/fall 2020.

Care Mobility Rewards Program - Steps

1. The discharge planner identifies the patient during discharge.2. They have a conversation about the program and the transportation

resources.3. The discharge planner fills out the patient enrollment form and fax it

to Hopelink Brokerage. 4. Upon enrollment, the patient receives 2 credits (equals to 2 free

round-trip rides).5. The patient calls Hopelink Brokerage to schedule a ride for qualifying

medical appointments and/or items listed on their action plan.6. Once the patient completes the ride, additional credits are awarded.

Care Mobility Rewards Program

• 3 Planning Team meetings since December 2019

• Meet with NCMM▫ Reduced the Assumptions to Test to 3

• Finalized the List of Assumptions to Test▫ Collateral Development

▫ Medical Staff Training

▫ Medical Leadership Buy-in

Collateral Development

• In partnership with KCHA and SHAG, held focus groups at 2 low-income housing facilities in South King County

• Reached out to 15 residents in total

• Heard to reform the collateral for fewer words & simplified language, bigger font, better graphics, clearer language, and to make it a brochure

Medical Staff Training

• Held a test training on January 28th with 4 participants

• Heard to add wellness-related trips (grocery shopping, senior center lunch, etc.) to Action Items

• Held final pilot training for discharge planners on February 13th with 17 staff members

Medical Leadership Buy-in

• Partnering with Valley Medical to test Medical Leadership pitch

• The goal is to gather constructive feedback and be able to use the pitch at other medical facilities for future funding

• Sustainability

Up-to-Date Timeline

• Pilot launched on February 18th, 2020

• Actively identifying patients, sharing about the program, and receiving calls

• Collecting data▫ 6 total individual trips requested as of ¾; 2 round-trip and 2 cancelled

• Utilizing faxed forms, may be following up with registered patients to encourage them to use rewards before they expire

• Grant ends on May 15th, 2020

Partner Presentations: SKC

Transportation Providers

King County Metro, Renton-

Kent-Auburn Area Mobility Plan

Natalie Westberg

Federal Way Link ExtensionSouth King County Mobility Coalition

03/12/2020

20241

9

Link light rail• Shoreline, Mountlake Terrace, Lynnwood

• SE and Downtown Redmond

• Kent/DesMoines, Federal Way

Sounder rail• Added parking and access

improvements

Bus Rapid Transit• I-405 BRT – Lynnwood to Burien

• SR 522 BRT – Shoreline to Bothell

Bus improvements• North Sammamish Park & Ride

Federal Way Link Extension

Angle Lake to Federal Way• Length: 7.8 Miles

• Stations: 3 (+3 parking garages)

• Daily Projected Riders:

36,500 (2035)

2

0

21

Station Area

SR99 SR99

• 500 space garage

• New street grid

• Large plaza with

landscaping, seating

and public art

Kent/Des Moines station concept

22

23

South 272nd Street Station concept

2

4

• New 1100 space garage

• Rebuilt portion of S 272

Street improves

vehicle/bus access

• Improvements include a

pedestrian/bicycle path

to the station plaza,

connections to the

existing freeway bus stop

and direct access to the

station platform

25

26

27

28

Expanded

Parking Garage

Exp

an

ded

Bu

s

Term

inal

S. 3

20

thS

treet

• 400 space parking

garage

• Level area between

317th and 320th

• New street grid

Federal Way Station concept

29

30

31

Federal Way Link

Extension

Sound Transit Art Program

Artist Catherine Widgery

Conceptual design for the

Federal Way Station

Eight art projects

in development

32

Federal Way Link Extension Timeline

33

Construction preview 2020

• Geotechnical Investigations

• Structure demolition

• Utility relocations

• Clearing and grading

• Tree removal

• Mass excavation

Construction preview

Typical work hours:Monday – Saturday

7 am - 4 pm

(periodic night and Sunday work will

be necessary)

3

4

35

Star Lake Park & Ride Changes

• March 22, 2020 –

Park and ride is

temporary relocated

to the Redondo

Park and Ride

• 2024 – S. 272nd

Street station area

opens, with new bus

loop and surface

parking lot

Questions?

Sign up for station-area email updates!

soundtransit.org/subscribe

Community Outreach ManagerJefferson Rose

206-370-5568

jefferson.rose@SoundTransit.org

Community Outreach CoordinatorLien Pham

206-553-3688

lien.pham@SoundTransit.org

3

6

Catholic Community Services

Adrienne Oliver

Partner Presentations

Who is interested in presenting

at the next SKCMC meeting?

King County Mobility Coalition (KCMC)

• February Meeting: Presentations

ORCA’s Income-based fare

Transportation Advocacy

• Next KCMC meeting: Tuesday,

May 19th, from 9:00am to 11:30am,

North Seattle College

Next Meeting:

May 14th, 2020

10:30am – 12:00pm

SHAG Tukwila Office

14400 Tukwila Int”l Blvd, Tukwila, WA 98168

Bree Boyce

Program Manager/Interim SKCMC Staff

Support

BBoyce@hopelink.org

425-943-6751

Please contact with any questions!