Solman Courses.xls

8/11/2019 Solman Courses.xls

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Serial No Course New Course Name (In SM 7.1)

1 E2E040 ALM& RSLF Run SAP End-to-End Solution Operations Overview

2 E2E120 System Monitoring Technical Monitoring in SM 7.1

3 E2E100 E2E RCA


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4 E2E200 Change Control Management

5

E2E300 Business Process Integration & Automation

Mgmt

6

SM100 SAP Solution Manager Config for

Operations

SAP Solution Manager Operations and

Configuration

7

SM200 Change Request Management and Service

Desk - Configuration IT Service Management Configuration


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8SM300 Business Process & Interface Monitoring


4/9

Duration (Days) Area

3 Functional

3 Basis

5 Functional


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5 Functional

5 Basis

5 Functional & Basis

5 Functional


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5


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Course Outline

Run SAP Overview

RunSAP and ASAP Methodology

CCoE Overview

Concept of SAP Solution Manager 7.1

Application Lifecycle Management (ALM)

Details of ALM processes

Integration Validation

RunSAP like a factoryDetails of RunSAP like a factory processes

Introduction to the Monitoring and Alerting Infrastructure (MAI)

Get a deep understanding of the Monitoring Template Concept including create own customer templates and define

Custom Metrics and Alerts

Perform Administration Settings for Technical Monitoring like Notification Management and Work Mode

Management

Setup and using of System Monitoring, DB, and Host Monitoring including using the Alert Inbox

Get an overview of the System Monitoring Application CA Wily Introscope

Setup and using Connection Monitoring

Setup and using End-User Experience Monitoring including record and review own scripts

Setup and using BI-Monitoring

Setup and using PI-Monitoring

Get an overview of SAP Technical Analytics functionality like Interactive Reporting and Standard Dashboards

Introduction to End to End Root Cause Analysis

Incident Management Process and Pre-clarification

End to End Change Diagnostics

End to End Workload Analysis

End to End Trace Analysis

End to End Exception Analysis

Data Inconsistency Analysis

Client Side Root Cause Analysis

Proving Stabilization of Solution Landscapes with SAP EWA

Review and Certification Preparation

Certification for the Application Management Engineer End to End Root Cause Analysis


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Solution Documentation:

Introduction of System/Solution and Business Process Documentation in SAP Solution Manager

Change and Transport System:

SAP NetWeaver development environments

Transport of Non-ABAP objects via Enhanced Change and Transport SystemReporting and Analysis Tools/CTS Analytics

CDMC CTS Analysis for Risk Mitigation of transporting of new custom code before golive

Impact analysis with the business process change analyzer Reporting on current system configuration

Configuration validation to compare multiple systems Usage of Transport Execution Analysis Self Service

Control Dashboard to control recent changes

Software Change Strategies:

SAP best practises for transport landscape topologies and release strategies

Transport Management with SAP Solution Manager:

Project usage in SAP Solution Manager for Transports

Cross System Object Locking functionality

Retrofit

Quality Gate Management:

Administration and grouping of transport requests into logical units

Controlling the quality of an implementation project at certain quality gates.

Change Request Management:Approval process including demand consolidation, priorization, categorization and scheduling of changes

Tool based workflow for the execution of change requests from development to production

Test Workbench Integration

Maintenance Management

Support packages and enhancement packages

usage cases of Maintenance Optimizer and System Recommendations in SAP Solution Manager

Introduction to Business Process Operations

Job Scheduling Management, including the usage of the job request process and the job documentation in SAP

Solution Manager

Business Process and Interface Monitoring, including the usage of Business Process Monitoring, BW Reporting for

BPMon alerts and Business Process Analytics in SAP Solution Manager

Data Consistency Management, including the usage of the Data Consistency Monitoring, Data Consistency

Toolbox and Cross-Database Comparison in SAP Solution Manager and the tools for transactional correctnessBusiness Process Improvement, including the usage of the BPO Dashboards in SAP Solution Manager

Business Process Performance Optimization

SAP Solution Manager Overview: available scenarios, extensions, work center

Technical Overview: Installation, Architecture, Sizing

Basic Configuration: SOLMAN_SETUP, SMSY, LMDB, System Landscape Directory, Solution Manager

Diagnostics

Authorizations in SAP Solution Manager

Maintenance Optimizer, Maintenance Certificate, Issue and Task Management

Solution Manager Diagnostics: configuration using SOLMAN_SETUP

Early Watch Alert Reporting: ABAP & Java

Additional administrative Tasks

Technical Monitoring and System Monitoring

Service Level Reporting

Solution Reporting: Technical Reporting, Management Reporting

Overview Change Request Management and Application Incident Management

Basic Setup Steps for Application Incident Management and Change Request Management

Master Data

Projects in Change Request Management

The Application Incident Management process and its integration with Change Request Management

The Change Request Management Processes

Monitoring

Customizing IT Service Management


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The training explains how to operate your business processes successfully and reliably by establishing a BPM

concept for your solution landscape. This includes, among others, the definition of roles and responsibilities in your

solution support organization, monitoring of your core business processes and interfaces, procedures for program

scheduling management, strategies for data management and master data distribution. The course explains how

SAP Solution Manager can be used for the operation of a BPM concept and focuses on the setting up of Business

Process Monitoring in SAP Solution Manager. You are introduced in detail to the functional range of Business

Process Monitoring within SAP Solution Manager. You are also enabled to set up Business Process Monitoring for

a sample business process yourself.

Documents

Solman Courses.xls