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Social Media Mountains to Mole Hills Tweet at me: @DavidaPrid

Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

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Page 1: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Social MediaMountains to Mole Hills

Tweet at me: @DavidaPride

Page 2: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

30 Seconds About Me...

Chief Relationships Officer at Social Impressions

Been studying Social Media Marketing for over a decade and have coached or

consulted Social Media for:

Chipco Intl. Tri-State Steel

Windham Weaponry Portland Harbor Hotel

Maine Office of Tourism

I have two dogs, two cats, three chickens, and one wife.

Big Fan of Maine Baked Beans, Rescuing Animals, and Positive People

Page 3: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Why Should You Care?

Facebook is home to over 1.3 billion users.

Twitter has 271 million active users

22% of the world uses a social network once a day.

70% of marketers have stated that Facebook or Twitter has lead to new customers.

Even if you don’t care, your competition still will.

Stats via: expandedramblings.com

Page 4: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

PocketGetPocket.com

Page 5: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Check out My Pocket...

Page 6: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

They Will Talk

Reputology.com

CustomScoop.com

Monitoring your name?

Google Alerts

Via your CMS

Tweet questions at: @DavidaPride

Page 7: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

What Not To Do

Respond in all CAPS

Call Names

React Quickly with Emotions

Buy Fake Reviews

Tweet questions at: @DavidaPride

Page 8: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Do…

Tweet along: @DavidaPride

- Respond (In most cases)- Offer to Take the Conversation

Offline- Offer a Solution

- Prepare a Unified Response to Major Issues

- If the Problem Is Solved Ask the Reviewer to Update the Review

Page 9: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Well Done.

Tweet along: @DavidaPride

Page 10: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Facebook Pages, App

Page 11: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

No more excuses...

Page 12: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Be Visually AppealingLike this baby seal

Tweet your seal pictures to: @DavidaPride

Page 13: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

ReciteThis.com Canva.com

Page 14: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride
Page 15: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

My Favorite Measurement Tool

Page 16: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

My Favorite Measurement Tool

SproutSocial.com

Page 17: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

“Midway in my life’s journey I went astray...”

Dante, The Inferno

Quality vs. Quantity

Fake Likes

Fake Fans

Fake Results

Fake Money...doesn’t buy much.

via: blog.zuberance.com

via theonlinerule.com

Page 18: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Still scared?Relax and have fun. The value is that you are there taking part in something that you can no longer avoid. In fact, you are doing something you have always done.

Page 19: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

What It all Means To You...

Page 20: Social Media Mountains to Mole Hills Tweet at me: @DavidaPride

Let’s Connect

[email protected]

207.415.7712

Socialimpressions.net

@DavidaPride