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SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN CONTEXT I M P L E M E N T S O L UT I O N F O R M U L A T E P R O B L E M D E V E L O P S O L U T I O N Design Process Co-Design Approach +

SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

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Page 1: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

SOCIAL ISSUE

SOCIAL INNOVATION

SOCIAL DESIGN

CONTEXT

IMP

LE

ME

NT

SO

LUTI

O

N FORM

ULA

TE

PR

OB

LE

M

DEVELOP SOLUTION

Design Process Co-Design Approach+

Page 2: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

ShARED VALUE SySTEM

PERSONAL VALUE SySTEM

CONFLICTING VALUES

ValuesRelationships

SOCIAL SITUATION

experience of

dissatisfaction

Differing value systems

RELATIONSHIPS

VALUES

SOCIAL ISSUES

Page 3: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

SOCIAL DESIGN

How might a holistic understanding of stakeholder

dimensions enable the appropriate identification

of participants to include in framing a complex

social problem?

1. What are the range of

characteristics that constitute the

3 stakeholder dimensions of values,

abilities and relationships?

2. Which characteristics are

relevant to framing a complex

social problem?

2. What are the characteristics of

problem framing within co-design

approaches to social design?

3. How might the characteristics that

are relevant to framing a complex

social problem be integrated

into a cohesive framework

for understanding?

3. How might the characteristics

of stakeholder dimensions and

problem framing be integrated

into a cohesive framework

for understanding?

4. How might the characteristics that

are relevant to framing a complex

social problem be evaluated?

4. How might the characteristics that

are relevant to framing a complex

social problem within a co-design

approach be evaluated?

RESEARCH FOCUS

RESEARCh QUESTION

SUB QUESTIONS

An

Aly

sis

sy

nt

He

sis

eV

Alu

At

ion

Page 4: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

PROCESS

LENSES

PRINCIPLESInclusion Principles

Values

Understand

Inclusive Criteria

Relationships

Explore

Inclusion Skills

Abilities

Define

MEANINGFUL INCLUSION FRAMEWORK

Page 5: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

OVERVIEW

MEANINGFUL INCLUSION MODEL

CO

NT

Ex

T D

EFI

NITIO

NCONTExT E

xPLO

RA

TIO

N

UNDERSTANDING CONTExT

PROCESSContext Development

Issue Dim

ensio

ns

Values Lense

Relationships L

ense

Ablities Len

se

Identifying Conf icts, Interest, and Capabilities

Div

ers

e P

ers

pecti

ves

and D

iver

se C

ircum

stances

Inclusion P

rincip

les

Inclusion Principles

Incl

usi

on P

rinc

iple

s an

d Sk

ills

Page 6: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

EXPLORE CONTEXT

DEFINE CONTEXT

UNDERSTAND CONTEXT

societal

Values

interest Areas

Design Facilitaton expression Facilitaton

Collaboration Facilitaton

1 2 3 4

Power

expertiseMotivationslegitimacy

urgency

Creativity

Relationships

Principles skills

interests Conflicts Capabilities

Abilities

ecological

COMPLEx SOCIAL ISSUE

economic Cultural

1. People are experts 2. All people are

creative but not

all people become

designers

3. People can co-design

to the extent of

the their expertise,

interest and creativity

4. Diversity of

perspectives and

backgrounds are

invaluable to framing

social problems

LENSES

INCLUSIVE CRITERIA

INCLUSION PRINCIPLES

DIMENSIONS

CONTEXT DEVELOPMENT

Page 7: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

CONTEXT DEVELOPMENT

PROCESS

COMPLEx SOCIAL ISSUE

Ex

PLO

RE

CO

NT

Ex

TU

ND

ER

STA

ND

CO

NT

Ex

TD

EF

INE

CO

NT

Ex

T

DIMENSIONS

institutionalorganizational

individual

Page 8: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

INCLUSION PRINCIPLES

ExPERTISE CREATIVITy LIMITATIONS DESIGN LIMITATIONS DIVERSITy

INCLUSION SKILLS

People are experts—

1. experts of content

knowledge and

2. experts of their own

experiences

DiVeRsity

» content knowledge

» experience

» perspectives

Design FACilitAtion

» design process

» design expertise

exPRession FACilitAtion

» experience

» creativity

CollAboRAtion FACilitAtion

» empathy

» motivation

All people are creative but

not all people become

designers

People can co-design to the

extent of the their expertise,

interest and creativity

Diversity of perspectives and

backgrounds are invaluable to

framing social problems

expression

Facilitation

Design

Facilitation

Collaboration

Facilitation

1 2 3 4

iNCLUSIVE CRITERIA

inClusion

sKills

inClusion

PRinCiPles

PRINCIPLES

+

Page 9: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

STAKEHOLDER LENSES

VALUES

RELATIONShIPS

Co

nFliC

ts

inform

s diversity of

persp

ectives

ABILITIES

interest Areas

Power

expertise levelMotivations

legitimacy

urgency

Creativity level

inteRest

informs internal

circumstances

CA

PAb

ilit

ies

info

rms

Res

our

ce/a

sses

t

circ

umst

ance

s

(ext

erna

l)

LENSES

Page 10: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

STAKEHOLDER LENSE

VALUE MOTIVATIONS

PERSONAL INTEREST

self-enhancement

openness to Change self-transcendence

Conservation

Knowledge Domain

self-Realization self-Concept Relevance

VALUES LENSE

Page 11: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

STAKEHOLDER LENSES

LEVEL OF ExPERTISE REQUIRED

CREATIVITy LEVEL

CReAting

Domain Designers

Meta-Designer

MAKing

Power usersADAPting

end-user

Doing Active Consumer

Passive Consumer

local Developers

ABILITIES LENSE

Page 12: SOCIAL ISSUE SOCIAL INNOVATION SOCIAL DESIGN · SOCIAL DESIGN How might a holistic understanding of stakeholder dimensions enable the appropriate identification of participants to

STAKEHOLDER LENSES

Dormant

Potential

Relationship

Actual

Relationship

DemandingDiscretionary

DominantDangerous

Definitive

Dependent

POWER

LEGITIMACyURGENCy

RELATIONSHIPS LENSE