SOA111 Building a Cutting-Edge SOA Proof of Concept – Learn From SAP Best Practices.pdf

Amir Glatt, SAP AmericaOleg Figlin, SAP UK

SOA111 Building a Cutting-Edge SOA Proof of Concept Learn From SAP Best Practices

SAP 2008 / SAP TechEd 08 / SOA111 Page 2

Disclaimer

This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.


1. The promise behind SOA2. Starting with a Proof of Concept3. Recommended phases for an SOA POC project4. Tips for running a successful SOA POC5. SAP POC Consulting Service

Agenda


Innovation for DifferentiationInnovation for Differentiation

Stability and ReliabilityStability and Reliability

Customers Want Stability and Flexibility at the Same Time from IT

Innovation

Industry-specific Enhancements

Lower TCO

Single trusted vendor

Ecosystem of Innovation

Variations/ Flexibility

Stability of the Core

Standards


UI

Logic

Data

Traditional Architecture

Application

Application

Enterprise Services Architecture

Innovation for D

ifferentiationStability and R

eliability

Composite Applications

Enterprise Service Repository

CRM

Enterprise Service Repository

Best Practice

The Target Architecture for Innovation Without Disruption to Ensure low TCO and Flexibility


The Promise Behind Enterprise SOA

PresenterPresentation NotesFlexibility:One unified repositoryRapid composition toolsPlatform enriched with enterprise servicesbreaking process appart and add another stepAgility: Ensure business integrity and compliance Build your own roadmap and innovate processes/products Leverage relationships Expand markets and channels Cost leadership Mergers and acquisitions

Productivity:

Reusability:use ES PO Details

-> eSOA comes down to less time + less money to innovateEmphasize the advantage of doing it in the way that we have done(Both IT & Biz).Example for IT it will be responsiveness to new biz request/better BIZ & IT communication& Alignment...for Biz itis a full process visibility that could contribute to some down stream saving of the overall Biz process.The value/ROI of Soa is in the ultimate biz benefits that is achieved by the biz process...IT usually don't get a direct ROI unless there is some System consolidation/process automation resulting in a lower TCO...or upon the first service reuse which will take a while to become visible.What we have in the demo scenario is actually a composite applicationwhich is deployed in an Esoa infrastructure.We need to explain the strength of doing it esoa verse the non-SOA way.


Why Start with a Proof of Concept?

How can I convince the business that SOA architecture can provide tangible business benefits

How can I test drivethe tools and technology behind enterprise SOA with aminimal risk?

How can I take a decision regarding SOA roadmapwhich is based on real hands-on experience and analysis?

Business Proof Test drive Smart decision


How to minimize effort and cost of the POC?How to minimize effort and cost of the POC?

How to build the right infrastructure?How to build the right infrastructure?

How to prove real business benefits?How to prove real business benefits?

Building a Successful SOA Proof of Concept is not that Simple

Starting from business requirements

Connectivity betweensystemsMaster data

Choosing the right business process

Multiple components

Risk to existing systems

Hardware Cost

Need for multiple skills

Optimize planning

Reuse existing components vendor


Recommended SOA Proof of Concept Phases

Business requirement specification

Scenario & process design (High level UI mockup)

1. Requirement Design

Enterprise Services Implementation

Consumer Implementation (User Interface and Services Consumption)

Process Composition Wrap-up and Demo

4. Development/Handover

Consumer Model Definition Identification of Enterprise

Services and Process Components

Mapping of Consumer Model to Enterprise Services

Service Interface Definition

3. Consumer/Provider Model

Installation Configuration Master Data Creation Connectivity Setup and Testing

2. Infrastructure Preparation


Business scenario requirements, solution design and system architecture

Steps Business Requirements specification Specify business requirements and

understand business user expectations. Scenario & process design - Define business process steps (high level). Technical Architecture Create process technical architecture and design.

Deliverables High level business process design and roles. Written description of the business requirements IT system landscape and technical solution architecture.

1. Requirement Design

PresenterPresentation NotesHow about change order in General: Activities, Then deliverablesOn this slide: role makes sense, but rule probably as well what should it be? Just to verify.


Install, configure and test the infrastructure for the project

Steps Installation Install or upgrade the needed software components required for the

project implementation based on the business requirements. Configuration Configuration of the different components, connectivity between

components Test Ensure the infrastructure is ready for the project implementation.

Deliverables Running environment for the project implementation Document describing the required steps to build such an environment for productive

usage

2. Infrastructure Preparation



Identify data models and services interfaces to support the required Business process.

Steps Consumer Model Define detailed business process steps, actions, user interfaces

and roles. Identified Process Components and Business Objects identify for each

process step the related business objects and the respective process components. Mapped consumer model to services based on identified business objects

and process components: identify for each process step the required services (existing) and specify required service enablement (Provider Model).

Service interface definition Design interfaces for required service enablement.

Deliverables Consumer data model and required structure List of existing service, process components and data types. Interface definition and data models for custom services.

3. Consumer/Provider Model



Develop composite solution by enabling provider services and consume with mapped consumers.

Steps Provider Implementation Enable existing services and developing

composite/custom ones. Optional additional development & customizing Develop and customize

additional required functionality (user interface, db adjustment, coding, application/service configuration & customizing, process integration).

Consumer implementation Develop solution user interfaces and relevant screens

Process composition Compose user interface screens into the business process step and workflow.

Deliverables Composite solution for the required business process scenario.

4. Development/Handover



10 tips for a Successful Project


Identify the Business Process

Choose the right business processChoose the right business process

Picking the right business process is the most important decision in the POC Business oriented

Improves usability of existing cumbersome process Automates a manual process New innovative process

Simple Not more than 3 roles and 5-6 process steps

Reuse Doesnt require new backend functionality

Demoable


Business Network Transformation Example Sales Order Tracking

Receive customer call

Verify customer SO data in WD system

Check supplier system for

order statusObtain tracking

numberCheck 3PL system for

delivery date

Update customer on status info

Supplier

WholesalerLogistic Service Provider

Customer



Process efficiency Example Customer Issue Management

Extends SAP Quality Management Issue Resolution to SAP Portal using SOA and reports using SAP BI Uses SAP Integration of Quality Management (IQM) Enterprise Services Bundle delivered by SAP Customizes Issue Resolution Business Process using SAP Workflow

Standardized processes and procedures, clear accountability, task & due-date management

Solution: Simple and easy to use process to speed up customer issue tracking and classification with fast response, defined ownership, including accountability and timelines, effective and efficient resolution, which also provides for easy data base search and data analysis and relevant business reporting

People, Processes, System and Metrics & Reporting

Customer facing personnel capture Priority & Impact Customer Material Issue Description

System assigns issue to an Overseer based on customer country

Overseer assigns the issue to an accountable person who bears the overall responsibility for the issue

Accountable person creates a task for one or more people to fix different aspects of the issue

Fixers close there tasks

Accountable person the issue

Submit Issue Assign OverseerAssign

Accountable Person

Assign Fixers Close Issue

Current Customer Issue Management Process State Multiple non-integrated systems, poor reporting, unclear processes, lack of accountability


Initiate Job Booking3 Different UI approaches:Web Dynpro UI, Visual Composer UI, Adobe Interactive Forms UI

Account Executive

Create Job Booking

Finance Manager

Key Finance Data & Complete Job Booking

Web Dynpro UI

Complete Job Booking

Job Booking Notification

Offline Interactive Forms sent by e-mail

Account Executive

Job booking Notification

User Productivity Example Job Booking Creation

PresenterPresentation Notes3 slides with right UI technology


Build the Project Team

Setup a small dedicated project teamSetup a small dedicated project team

Setting a small , balanced team can significantly reduce effort and cost Recommended project team:

One NetWeaver expert One Backend functional expert One business process expert

Limit the POC implementation time to 2-4 weeks


Use the SAP Discovery System for the POC Infrastructure

Use the Discovery system for the POC Infrastructure Use the Discovery system for the POC Infrastructure

The Discovery system for enterprise SOA can save you days of installation and configuration effort when building the infrastructure Building an infrastructure with the latest components and upgrades could

take a lot of time and effort

The Discovery system can ensure you can work on the latest infrastructure with minimum risk and cost


Discovery System

SAP ERP and SAP NetWeaver

Development Tools

Additional SAP Components

Enterprise SOA scenarios

SAP Best Practices

Configuration and Integration

Demonstrations and Exercises

Laying the foundation with hardware by our partners

Proof Of Concept (POC)

SOA Discovery Workshop

SAP Discovery System A Unique Offering !


We are very satisfied with the SAP Discovery system. Not only has itsaved significant time and costs of building an SOA environment by

ourselves, it also delivers results that benefit our customers

Prototype

The Discovery System for enterprise SOA is the perfect infrastructure for internal training

Training

Volker Schnuck, Principal ConsultantConcepts Development Integration AG

Mr. Matthias Hoffrichter, Portfolio and Technology Manager Siemens IT Solutions and Services, Siemens Ltd., Thailand

Real-Life Customer Value

I can attest to the power of software and hardware together in this package. Getting up and running is almost plug-and-play, which jump started my company's ability to get going with SAP testing, almost immediately.

Evaluation

Nojan Moshiri,SDN Community member

PresenterPresentation NotesScenario outline & descriptionE.g. Analyst StatementsCustomer QuoteMake audience relate to the problem we are not alone, the situation is the same for others


Use Real Data in Your POC

Use real data in the POCUse real data in the POC

Showing real business data in the POC can significantly improve management and business buy-in The credibility of your POC depends also on how real it looks

Import real data (customer names, material names) from your productive/test systems to the POC environment

You can use the DS external connectivity kit to learn how to achieve that


Model the Business Process with Your Convenient Tool

Model the business process with your convenient tool Model the business process with your convenient tool

High level modeling of the business process is important task that can be achieved using various tools IDS Scheer ARIS IT Architect, Microsoft Office Visio, Microsoft Office

PowerPoint or any other tool you are familiar with can do the job Dont waste too much time learning new modeling tools at this point since

you can focus now on a single business process


Use the ES Workplace to Find Existing Services

Use the ES workplace to find existing servicesUse the ES workplace to find existing services

Understanding which enterprise services you can reuse from SAP is important step that should be done as early as possible The ES workplace can help you understand which enterprise services are

available, what they expect as input and what will be their output

Use the testing environment provided with the ES workplace to ensures the services behavior in runtime is as expected


Enterprise Services Workplace SAP Community Network (former SDN/BPX)


Reuse SAP Global Data Types

Reuse SAP Global Data Types when defining new services Reuse SAP Global Data Types when defining new services

As reusability is one of the main assets of enterprise SOA, SAP global data types are showing exactly that. Use them to save a lot of effort and to test drive the reusability concept Start by browsing the ES Repository and find global data types that suits

your need

Use the Data type enhancement concept if you need to modify an existing data type


SAP Global Data Types Reusable Business Semantics


Implement Consumer and Provider Models in Parallel

Implement Consumer and Provider Models in Parallel Implement Consumer and Provider Models in Parallel

Working in parallel will speed up dramatically the implementation time of the project. Use the services interface as the contract between the consumer model and the provider model. Implement the consumer model by using the service interface and a

dummy implementation

Implement the provider model based on the service interfaces you defined


Implement Consumer and Provider Models in Parallel

Service Consumer Service Provider

Enterprise services interfaces serves as the contract between the consumer and

the provider

Purchase Order


Dont Waste too Much Time on Service Implementation

Dont waste too much time on services implementation Dont waste too much time on services implementation

Services implementation could be the longest phase in a productive project; Simplify that task when running a POC Most probably, services implementation will need to adapted when

moving from POC to production

Check with SAP if the required enterprise services are planned in the near future

Ignore complicated data validation and optimization when implementing services in a POC phase


Choose the User Interface Technology According to the end Users Needs

Pick a User Interface technology according to the end users needs Pick a User Interface technology according to the end users needs

One of the main advantages of enterprise SOA is that it allows you the flexibility to choose the right user interface according to the end user needs You can use Web Dynpro, Visual composer, Interactive forms or other UI

options

Check with your end users what will be their preferred environment

The end result with the right user interface will increase the acceptance of your POC in your organization


Different Options of User Interface Technologies

Mobile and Voice

Portal and Web Interactive FormsAnalytics

Online Users Business Users Offline Users Mobile Users


SAP Consulting Services


Proof of Concept for Enterprise SOA on SAP Discovery: Consulting Service

Enterprise SOA POC on SAP Discovery System Service (16 days*)

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Extensions

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Process Related Non Process Related

Consulting Service to implement a real-life SOA Proof-of-Concept in fixed time and budget leveraging SAP Discovery System for enterprise SOA


SAP Discovery System Workshop

09:00-09:30 Registration 09:30-10:00 Welcome, introductions, agenda

10:00-10:30 enterprise SOA overview what it is, why it is important 10:30-11:00 enterprise SOA in Practice - demos 11:00-11:15 Break 11:15-12:15 Exercise 1 12:15-01:00 Lunch 01:00-01:30 Exercise 2 01:30-03:00 Exercise 3 03:00-03:30 Exercise 4 03:30-04:00 Summary

Agenda:

Help customers identify the potential value of SOA by using SAP Discovery System. Understand how can you start with SOA today and get hands-on experience with building SOA scenarios.


Helps customers define the business process and define each step in the process in detail

Req. Analysis & Business Process Modeling Workshop

COGS Connect Process (High level Future Mode of Operation)

Yes

Part of POC all other steps are done in background and/or based on assumptions, accepted.

Yes

No

Legend:

10.Customer accepts or rejects & submits

6.Review responses & Submit to Business

Office

14.Turn on required circuits / Update order as

required

Interactive ADOBE Form

Interactive ADOBE Form or

Call, etc.

17.Verify order complete system

is updated automatically

15.Create account / issue billing advice

13.Provisioning request to Supplier


16.Customer Notification


7.Add product markup

5.Respond to RFQ

1.Request for service

2.Review customer

information submit for processing

12.Firm order created from quote.

Provisioning systems updated

4.Request a quote (RFQ)

from suppliers

9.Submit to customer

11.Customer accepts?



8.Determine & enter cost

3.On net capacity?

Process flow

Roles

Detailed description of each step in the process

Background/interactive steps

Due date

Exits next steps

Step is part of the scope of the PoC or not


Business Process to Technical Process Workshop

Techn

ical pr

ocess

flow

Busin

ess pr

ocess

flow

Help customers translate the business process into a technical process and bridge the gap between business and IT

User interface mock-up

Services definition

Services identification

Callable objects definition

Define UI type for each interactive step

Screen flow model (SFM)


Composite Application Implementation

Technical implementation of lightweight business process

Custom services development

UI development

SAP and custom services consumption

Process implementation

Portal fine-tuning,roles creation

QA

Documentation

Non-SAP system

ESR

SAP ERP 2005

SAP XSS 6.0SAP ECC 6.0

SAP SRM 5.5

BI

PI

BI JAVA

DI

AS ABAP AS JAVA

EP

EPC

Usage types*

SAP NetWeaver

MDM

SAP NetWeaver system

Non-SAP System

ESR

SAP ERP 6.0

SAP XSS 6.0SAP ECC 6.0

SAP SRM 5.5

BI

PI

BI JAVA

DI

AS ABAP AS JAVA

EP

EPC

Usage Types*

SAP NetWeaver

MDM

SAP NetWeaver system



Wrap-Up & Final Presentation

Present deliverables to the customer, wrap composite application, and provide detailed document describing the definition, design, and implementation process

Wrap deliverables

Prepare export package

Presentation to the customer

Wrap-up

Document the process

SOA

Compos

ite appli

cation


Summary / Wrap-Up

Starting small with a Proof of Concept is one of the best ways to capture the business benefits of SOA

Following SAP best practices and guidelines can ensure the Proof of Concept will be successful

SAP Consulting designed a POC consulting service that can help organizations who lack the required skill set

SAP SOA Architecture intends to allow organizations to innovate for differentiation on top of a stable core


SDN Subscriptions offers developers and consultants like you, an annual license to the complete SAP NetWeaver platform software, related services, and educational content, to keep you at the top of your profession.

SDN Software Subscriptions: (currently available in U.S. and Germany) A one year low cost, development, test, and commercialization

license to the complete SAP NetWeaver software platform Automatic notification for patches and updates Continuous learning presentations and demos to build

expertise in each of the SAP NetWeaver platform components A personal SAP namespace

SAP NetWeaver Content Subscription: (available globally) An online library of continuous learning content to help build skills. Starter Kit

Building Your Business with SDN Subscriptions

To learn more or to get your own SDN Subscription, visit us at the Community Clubhouse or at www.sdn.sap.com/irj/sdn/subscriptions

PresenterPresentation NotesUnlike trial versions which expire after 90 days, requiring you to uninstall, reinstall, and re-configure. SDN Subscriptions provides developers uninterrupted access to an environment that they can personalize and completely control, saving them valuable time and increasing productivity through reduced downtime.

Specific subscriptions include: SAP NetWeaver Development Subscription. Hands-on access and ownership to the complete SAP NetWeaver software platform. (available in Germany and U.S.) Low cost, access to the SAP NetWeaver platform with a one year, development and commercialization license Choice of development method with SAP NetWeaver ABAP, Java, and/or composite applications Continuous learning presentations and demos to build skills in each of the SAP NetWeaver platform components SAP NetWeaver Content Subscription. An online library of continuous learning content to help build skills. (available globally)SAP NetWeaver Composition Subscription. Uninterrupted, total control for creating, testing, and selling Java-based solutions that integrate with SAP applications. (available in Germany and U.S.)

To learn more or to get your own SDN Subscription, visit SAP NetWeaver, Development Subscription, www.sdn.sap.com/irj/sdn/devsubSAP NetWeaver, Content Subscription, www.sdn.sap.com/irj/sdn/subscriptions/contentSAP NetWeaver, Composition Subscription, www.sdn.sap.com/irj/sdn/subscriptions/composition

Key Benefits include: Complete control Uninterrupted, hands-on access Latest NetWeaver software Continuous learning And Supporting services


Further Information

Related Workshops/Lectures at SAP TechEd 2008SOA260, Build an End-to-End SOA Scenario , Hands-On WorkshopSOA 112, How Productized Enterprise Services are Used Today Case Studies, Lecture

Related SAP Education and Certification Opportunitieshttp://www.sap.com/education/

SAP Public Web:SAP Developer Network (SDN): www.sdn.sap.com/esoadiscoveryBusiness Process Expert (BPX) Community: www.bpx.sap.com

SAP 2008 / SAP TechEd 08 / SOA111 Page 44 SAP 2008 / SAP TechEd 08 / Page 44

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Slide Number 1DisclaimerAgendaCustomers Want Stability and Flexibility at the Same Time from ITThe Target Architecture for Innovation Without Disruption to Ensure low TCO and FlexibilityThe Promise Behind Enterprise SOAWhy Start with a Proof of Concept?Building a Successful SOA Proof of Concept is not that SimpleRecommended SOA Proof of Concept Phases1. Requirement Design2. Infrastructure Preparation3. Consumer/Provider Model4. Development/Handover 10 tips for a Successful ProjectIdentify the Business ProcessBusiness Network Transformation Example Sales Order TrackingProcess efficiency Example Customer Issue ManagementUser Productivity Example Job Booking CreationBuild the Project TeamUse the SAP Discovery System for the POC InfrastructureSAP Discovery System A Unique Offering !Real-Life Customer ValueUse Real Data in Your POCModel the Business Process with Your Convenient ToolUse the ES Workplace to Find Existing ServicesEnterprise Services Workplace SAP Community Network (former SDN/BPX)Reuse SAP Global Data TypesSAP Global Data Types Reusable Business SemanticsImplement Consumer and Provider Models in ParallelImplement Consumer and Provider Models in ParallelDont Waste too Much Time on Service ImplementationChoose the User Interface Technology According to the end Users NeedsDifferent Options of User Interface TechnologiesSAP Consulting ServicesProof of Concept for Enterprise SOA on SAP Discovery: Consulting ServiceSAP Discovery System WorkshopReq. Analysis & Business Process Modeling WorkshopBusiness Process to Technical Process WorkshopComposite Application ImplementationWrap-Up & Final PresentationSummary / Wrap-UpBuilding Your Business with SDN SubscriptionsFurther InformationSlide Number 44Feedback

Documents

SOA111 Building a Cutting-Edge SOA Proof of Concept – Learn From SAP Best Practices.pdf