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William Goldfarb Sr. Client Manager Dustin Lewis Sr. Client Manager April 24 th 2013 Enhanced Campaigns: A Post-Apocalyptic Survival Guide

SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

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Page 1: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

William Goldfarb – Sr. Client Manager

Dustin Lewis – Sr. Client Manager

April 24th 2013

Enhanced Campaigns: A Post-Apocalyptic Survival Guide

Page 2: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Webinar Information

• Being Recorded & E-mail with link provided tomorrow • Interactive – Okay to ask questions!

Page 3: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda About Point It

• Launched in April 2002

• Seattle’s largest independent search marketing firm

• SEM, SEO, Marketing Automation and Web Design

• $30 MM in managed media/yr.

• Servicing clients across all verticals and revenue models

Page 4: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Agenda

•Key Changes •Specific Features •How to Take Advantage •Best Practices

Page 5: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Four Key Changes

1. Campaigns will run across all devices

Optimizations for Mobile

2. Desktop and Tablet will align

Page 6: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Four Key Changes

3. Mobile bidding 4. Bids controlled by advertisers

Page 7: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Enhanced & You

New Transition Deadline: July 22nd, 2013! • How will this affect my business?

• Brick & Mortar • Lead Generation • E-commerce

Page 8: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Why Is This Happening?

• Google’s answer is twofold: • #1) Relevance to intent and context

Location

Time

Device

Page 9: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Why Is This Happening?

• # 2) “Current situation is unsustainable…”

Page 10: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Bid Adjustments

• Made at the campaign level • Layered bidding • Dimensions:

• Device • Geo • Time

• Mobile Devices Only

Page 11: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Bid Adjustments Per Device

• Set bid adjustments between -100% and +300%

• A bid multiplier of -100% will opt ads out of showing on mobile devices with full browsers

Page 12: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Bid Adjustments Per Location

Page 13: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Take Advantage

Search Query: PIZZA

Thursday Morning: 11AM – Desktop PC – 5 Miles away

Saturday Night: 1AM – Mobile – 1 Mile away

More practical knowledge applied to enhanced campaigns:

• Busy Monday Afternoons

• 5PM Post-work rush

• National holidays

• 90% Bid Reduction during non-business hours

Page 14: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Stacked Bidding

> Stacking bid adjustments will multiply

> Campaign level, mobile only

> Device – Phone (+10%)/Location – San Francisco (+15%)/Time – 5PM, Wednesday (+5%)

> Device – Laptop (0%)/Location – Santa Clara (+10%)/Time –

9AM, Friday (+15%)

> 1.33 x bid vs. 1.26 x bid

Page 15: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Enhanced Questions

Enhanced Q&A: 1. What should my CPA goals be? What about by device? 2. Do I want to enter the mobile space? 3. Is it worth making a tablet-optimized website? 4. Should I use bid multipliers by day/hour/location….

Page 16: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Using Historical Data

0

50

100

150

200

250

300

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

4.12% 3.47%

2.79%

5.79%

4.46%

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

Seattle Los Angeles Denver Wash DC San Francisco

Conversion Rate by City

# Conversions by Hour of Day

Page 17: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Value Track Parameters

• Directing users to device-specific LPs

• {ifmobile:m.example.com/product}{ifnotmobile:www.example.com/product}

• Workaround

Page 18: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Overview & Best Practices

Moving to Enhanced in 4 Easy Steps: 1. Review your historical data to set bid multipliers appropriately. 2. If Merging campaigns, choose the right “primary.” 3. Set time/device/location multipliers appropriately. 4. Upgrade Sitelink & Call extensions

Critical Knowledge: 1. All extensions must be manually upgraded. 2. No more phone numbers in ad copies – use extensions instead. 3. If you’re going mobile, stay in position 1 or 2. 4. If you merged campaigns, don’t forget to merge budgets. 5. Device and OS targeting is gone on search, but still on display. 6. Keep a close eye on your CPCs and budgets for the next week.

Page 19: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Enhanced Sitelink Extensions

New Sitelink Extensions:

Upgrade Notes:

• New 25 Character limit (!)

• Old data will be erased

• All sitelinks edited individually

• Don’t forget mobile sitelinks

• Recommend deleting old beforehand

Page 20: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Enhanced Call Extensions

New Call Extensions:

Upgrade Notes:

• Calls are now free

• Detailed call/lead reporting

• Device targeting/customization

• Flexibility/ad-group override

• Edit without data loss

• New dimensions reporting data

Page 21: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Quality Score Impact

• No change in assessment

• Mobile

• QS will take device into account

• Averaging QS

Page 22: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Presentation Agenda Summary

● Enhanced campaigns are not all bad

● Anecdote on performance

● Undeniably good new features

● More control in the future?

● Make the investment, receive the return

Page 23: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Last Chance to Ask Questions

Page 24: SMS Text-Mobile Marketing Made Easy Campaigns - A... · Enhanced Campaigns: A Post-Apocalyptic Survival Guide . ... More practical knowledge applied to enhanced campaigns: ... If

Thank You

Will Goldfarb – [email protected]

Dustin Lewis – [email protected]

[email protected]

Point It Search Marketing Agency

www.PointIt.com