Embed Size (px)
Citation preview
Small Business, Big Picture
Industry, leadership and workforce development
Jeanette AllenChief Executive Officer
ISC perspective on workforce development’?
The role of Industry Skills Councils
Industry
Govt.RTOs
Our goals
Develop culture that promotes & enhances skills development in the workforce
Support industry needs & priorities
Achieve quality skills outcomes
Collect & disseminate quality information on skills & labour issues
Service Industries
WRAPS
TOURISM & HOSPITALITY
SPORT & REC
Structure
Industry Advisory Committees
Board
Wholesale, Retail & Personal Services
Tourism & Hospitality
Sport & Recreation
State ITABNetwork
Our mission
To drive higher skills capability in
the service industries workforce and
service industries enterprises.WORKFORCE
DEVELOPMENT
Tourism and Hospitality example
IAC: ‘need for WFD strategy’
Sub-committee established
Strategy written
Discuss with key industry stakeholders
Testing strategy
assumptions
Promote to state/federal
tourism ministers
Key issues integrated into NLTS
Key issues integrated
into ongoing IAC agenda
Relationship with industry
Diversity
Open & transparent
Striking balance
Timing
Clarity
Using contributions
Flexible & accessible
Revise
Engagement strategies
1. Information
2. Consultation
3. Involvement
4. Collaboration
Information
1. Information
2. Consultation
3. Involvement
4. Collaboration
Websites
Newsletter
Publicity and advertising
Information sessions
Fact sheets, flyers and brochures
Email and telephone advice
Consultation
1. Information
2. Consultation
3. Involvement
4. Collaboration
Surveys and questionnaires
Focus groups
Written submissions
Online Feedback Register
Involvement
1. Information
2. Consultation
3. Involvement
4. Collaboration
Targeted stakeholder meetingsand interviews
Focus groups andtechnical workshops
Industry forums andthink-tanks
Collaboration
1. Information
2. Consultation
3. Involvement
4. Collaboration
Targeted stakeholder meetingsand interviews
Membership of specific committees
Partnerships on projects designed to support industry skill needs
Co-operative promotion of skill development products and services
Key points
Not all workforce development is about training – it’s leadership as well.
Small business is all about business development – there is a bigger picture.
Understanding what consumers want can help to drive strategy.
Enhanced leadership occurs through industry engagement.
Our mission
To drive higher skills capability in
the service industries workforce and
service industries enterprises.
QUESTIONS
