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1
Meet Source
Presentation to:
May 2009
Meet Source
Contact: Marcia Wasser, EVP, CMO201-343-5222 [email protected]
2
who we are
• Privately owned by partners Larry Rothstein, Barry Bluestein and Dennis Koye
• 40+ employees
• Founded in 1983
• Offices: Hackensack, NJ; New York, NY; and San Diego, CA
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• Born of an innovative heritage in retail, co-op and franchise marketing, Source takes integration to the next level
• Passionate people with experience and expertise across all marketing disciplines fuel Source to think and work 360° around the brand
• Our unique blend of customized solutions inform, persuade, engage and ultimately, drive transactions
• Through strategy, advertising, sports marketing, promotions, media and digital solutions, we make people feel, think and act by the brand, for the brand
We are Source: ideas inspiring action
About source
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we offer 360° solutions
• Advertising
• Sports and entertainment marketing
• Franchise, retail, field marketing
• Direct marketing
• Media planning and buying
• Strategic planning, messaging
• Interactive and digital marketing‐ Strategic alliance with SiteLab Interactive
• Creative development, production and execution‐ Television, video, radio‐ Print and direct marketing‐ Interactive/digital/mobile/experiential ‐ Out-of-home‐ In-store merchandising‐ Collateral
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our clients
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Our approach
It’s about inspiring action and generating transactions…
We call it
Transactional marketing
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Our approach, continued
Reaching and motivating multiple constituencies
• Prospects• Customers• Employees• Sales force• Key intermediaries—e.g. vendor partners, distributors
Understanding the critical importance of integration
In order to achieve…
RESULTS!
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Source delivers results
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1-800-flowers.com
Direct-response TV based on new creative and media strategies generated
• Double-digit sales growth for 18 consecutive months
• 2.2mm new customers• 22% increase in web hits• 12:1 ROI
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SUBWAY® restaurantsNY DMA franchise group 949 stores
Integrated advertising, promotion and sports marketing plan drives sales; two-year YTD results• 20.3% sales increase in average unit volume (+5.6 pts US avg.)
• 13.4% increase in store traffic (+6 pts vs US avg.)
• National “Mr. Bill” TV spot drove 14.7 point increase in AUV
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Wise snacks
Integrated digital, experiential, traditional and sports promotional marketing program
• Over 17% sales increase
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Amtrak acela
Sports marketing program has contributed to huge sales increases • Amtrak Acela market share now more than DOUBLE
the total share of US Air and Delta shuttles• Seats currently at 98% capacity• Ridership up 8.8%, revenue up 18.8%
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Pella Windows and Doors
More effective direct marketing combined with sports marketing, FSI, interactive, radio and TV advertising • Increased leads and sales
• Higher ROI
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Thinking outside the box• Creation of Nikon Photo Well at Shea Stadium usurped Canon’s professional photographer niche
• Placement of branded Amtrak Acela seats at Madison Square Garden brings the experience to the prospects
• Placement of SUBWAY® restaurant kiosk in the stadium builds sales as it provides sampling opportunities
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Core expertise
Sports marketingRetail and franchise marketingTechnology marketing
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WE BELIEVE
Sports marketing must go beyond the signs• To drive results, we must reach, motivate
and inspire our clients’ critical and often multiple target audiences.
Our sponsorships activate the objective • Leveraging sponsorship assets on-site • Extending them via media coverage of the
team/venue • Ensuring synergy between the marketing,
promotional and sports programs
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EXPERIENCE
Atlanta BravesBaltimore OriolesBaltimore RavensBoston BruinsBoston CelticsBoston CollegeBoston Red SoxBoston UniversityChicago BearsChicago CubsChicago White SoxCincinnati RedsGeorgetown UniversityGeorge Mason UniversityGeorgia TechLos Angeles DodgersMiami DolphinsMiami HeatMinnesota Twins
New England PatriotsNew York GiantsNew York JetsNew York KnicksNew York LibertyNew York MetsNew Jersey NetsNew Jersey DevilsNew York RangersNew York IslandersNew York YankeesNorthwestern UniversityOakland A’sPhiladelphia EaglesPhiladelphia FlyersProvidence CollegeSan Francisco GiantsSan Francisco 49ersSeattle Mariners
Seattle Seahawks St. John’s UniversityStanford UniversityTampa Bay RaysTemple UniversityToronto Blue JaysUniversity of CaliforniaUniversity of ConnecticutUniversity of IllinoisUniversity of MiamiUniversity of OregonUniversity of WashingtonVillanova UniversityWashington CapitalsWashington MysticsWashington NationalsWashington RedskinsWashington Wizards
Source also has vast sports marketing experience and has worked with teams in every region of the country
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EXPERIENCE
Source works with most major venues, conferences, leagues and sports media, and has exceptional relationships
Fenway ParkMadison Square GardenCiti FieldStaples CenterTD BankNorth ArenaVerizon CenterUnited CenterWachovia CenterYankee Stadium
Atlantic 10 ConferenceBig East Conference
Major League BaseballNBAWNBANFLNASCAR
Westwood OneCBS RadioLocal stationsAdvanced Media
US Open Tennis
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SOURCE CLOUT DELIVERS ENDORSERS
Manny Ramirez Raul Ibanez
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SOURCE CLOUT DELIVERS stadium presence
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Latest PR • Numerous on-air mentions season to date!
Mets homerun off the Subway sign
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Retail and franchise marketing
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Retail/franchise experience
Nikon photo specialty channelOlympus photo specialty channelSony photo specialty channelMcDonald’s Northeast Pennsylvania CoopSubway Tri-State Franchise GroupSubway Philadelphia Franchise GroupSubway Columbus Ohio Franchise Group
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We understand retail
Relentless pressures to • Drive traffic• Increase sales• Heighten brand awareness, enhance brand perceptions
and differentiate brand experience• Develop, manage and nurture relationships with
customers to increase loyalty• Continuously improve and optimize strategies and tactics
based on lessons learned
We provide brand leadership and stewardship • Our transactional marketing approach delivers results • Extensive experience in the category
25
We understand FRANCHISE MARKETING,continued
We provide franchise organizations with end-to-end marketing communications solutions• Brand strategy, positioning, advertising• Regional franchise-level advertising, sports marketing and
promotions• Local store marketing grassroots support • Franchise group operational support—from managing
elections to meetings to budgets
Membership in
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Technology marketing
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Technology experience
• Hewlett Packard• Sony Digital Cameras• Nikon • Olympus• Lexar• Snapfish • Youneek.com
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Showcasing new products in new ways
Homeplate signage
Situation• HP had a lot of content to describe its new products, technologies and
services yet it was not compelling enough. Plus, HP needed to make the brand more relevant to the youth audience and their moms.
Source Solution• Demonstrate how HP helps consumers maximize use of their technology
products and feel more comfortable about it. Source created a series of 9 humorous, improvisational and entertaining webisodes for hp.com and YouTube to demonstrate relevant consumer benefits in real-life situations.
29
Hp PC learning center redesign
Homeplate signage
Objective• Help customers learn about
HP’s consumer PC’s and decide which HP PC is best for them (pre-sale)
• Help customers use their PCs better and learn about “attach”products and services that are available to enhance their HP PC usage experience (post-sale)
Solution• Redesign layout to improve flow• Set expectations through more
direct and clear language • Enhance ease of use• Align with hpshopping and drive to
sales
…From
To…
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Creation of HP in real life site
Objective• Create a site that is a natural
extension of the PC Learning Center, yet adds content and elements that are unique
• Create content to naturally merchandise HP product solutions
• Showcase solutions in an interesting way to inspire and motivate action
Solution• Leverage real-life
scenarios/people to highlight HP products in use
• Invite visitors to contribute their personal stories, to be posted on an ongoing basis
• Invite visitors to rate and comment on the content to engage them and increase interactivity
31
nikon TRADE ADVERTISING
32
Olympus New product introChallenge: Create excitement at photo specialty retail about new camera with breakthrough creative capability (within limited budget)
Source solution: Leverage relationship with Philadelphia College of Art to position camera’s artistic edge. Brochure targeted both to retail salesperson and consumer target.
33
LEXAR PRO AD CAMPAIGN
Challenge: Establish new memory/storage brand targeted to professional/prosumer target audience within limited budget
Source solution: Benefit-driven strategy—with Lexar, you can shoot faster, longer, without interruptions
34
recap
35
We’ve got what it takes
Results-oriented approach
• “Transactional marketing” focused on generating quantifiable results
Specialties of the house
• Advertising, retail marketing, branding; sports and entertainment marketing; web content
Full-service capabilities
• In-house creative development and production, marketing and communications strategy, media planning and buying
Sports and event marketing
• 26 years of proven expertise in sports and event marketing strategy, planning, negotiation, execution, activation and analysis
• Consistently provide our clients with added value through sponsorship activation
• Measurable (and impressive) results
Relevant and compelling experience
• SUBWAY®, Amtrak, Wise, Nikon, Pella and HP case histories demonstrate our insight-driven approach to program and campaign development, effective negotiation skills, impeccable program support and successful results
The Source difference
• Top-management involvement in planning and account service, dedicated account team for on-time, on-budget implementation
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We’ve got what it takes
Proven market relationships
• Unmatched understanding and clout in sports and media market and long-standing relationships with every team, venue and media company
Satisfied clients • National blue-chip clients—ask our references about our capabilities and commitment
• Strong account retention—major clients retained 15+ years
Service, service and more service
• Our dedicated account team will exceed your expectations
Passion for your business and ours
• Source people bring unbridled enthusiasm—we’re fun to work with