© 2011 IBM Corporation

IBM Maximo Asset ManagementOverview

Mary Gorczynski@MaximoMary

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Maximo - Asset Management for a Smarter PlanetMaximo - Asset Management for a Smarter Planet

Facilities Production Equipment

TransportationAssets

Infrastructure Communications

A smaller, flatter, faster and“smarter” planet

THE CHALLENGE: more complexity in assets and processes, more capabilities required, more reliance on management systems

THE OPPORTUNITY: More insight and collaboration, more efficiency, growth and profit, more innovation

INSTRUMENTED

INTERCONNECTED

INTELLIGENT

Maximo’s role in a Smarter Planet: The IBM system to manage intelligent assets

Leveraging asset intelligence to maximize their business value

Reducing the cost of managing and operating intelligent assets

How Maximo does this: Visibility, control, and automation across IT and operational infrastructure

Optimized operational and IT processes to achieve more with less

Managing both the asset and the service to deliver customer value

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What is an asset?What is an asset?

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The Value of Enterprise Asset Management

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Why customers need asset managementWhy customers need asset management

Key business issues for our clients:– Cost inefficiencies and operational complexity associated with leveraging their asset

infrastructure to generate revenue, deliver quality service, and manage profitability– Need to measure and manage the asset availability and risk across all strategic assets– The emergence of “smart” assets, and the associated management challenges that must be

addressed in order to leverage technology and innovate

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6

Asset Centric Operating Model Can Deliver Hard BenefitsAsset Centric Operating Model Can Deliver Hard Benefits

Without sacrificing safety or service levels

Reduce unplanned maintenance activity

Reduce planned maintenance activity

Reduce failures

Reduce required compliance activity

Reduce required operating activity

Lower risk exposure

Higher resource utilization

Higher productivity

Streamlined organizational structure

Less administrative activity

Improved contract management

Improved material logistics

ImprovedInvestmentEffectiveness

ImprovedOperationalEfficiency

Maintain Performance

Reduce Quantity of Work

Lower Unit Cost

IBMMaximo

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Enterprise Asset Management: Addressing Challenges to Enterprise Asset Management: Addressing Challenges to Drive ROI – IBM Maximo Asset ManagementDrive ROI – IBM Maximo Asset Management

Increasing the reliability and availability of assets, and the services the assets collectively support

– Example; reduce lost revenue due to asset failure Improving performance of assets to impact the top and bottom lines

– Example; timely vehicle maintenance to reduce costly fuel consumption

Capturing actual costs for labor, materials, tools & services– Example; improve bottom line by reducing unnecessary repairs

Managing 3rd party service providers interacting with business operations– Example; measuring provider performance against SLA’s

Reducing the cost and complexity of the IT environment support the business

– Example; eliminating duplicative systems while standardizing on modern technologies

Standardizing & enforcing business processes – Example; support regulatory requirements to document and test

business processes while improving efficiency and consistency of worker activities

Reduced 10-50%

Down 5-20%

Down 20-30%

Up 10-50%

Down 3-5%

Up 3-5%

Up 10-20%

ROI Points

• A rail maintenance service company reduced costs 20% by optimizing material purchases

Material Costs

• Power generation utility 5% reduction in Planned Overhauls - $2.5M annual savings: Eliminated 5% of Force Outages saving $2.1 annually.

Plant Downtime

• Major electric and water utility achieved 25% inventory reduction and $33M in saving

Inventory needs

• A consumer products company with a medium size fleet increased warranty recovery 50%

Warranty recoveries

• A fleet management company saved US $9.5M by meeting 100% availability with less

Equipment purchases

• world leader in Waste-to-Energy had greater visibility into asset conditions and achieved a record 91.6% average facility availability

Asset Utilization

• A major US railroad saved US $5M by better tracking labor to specific work

Labor Utilization

Customer Example:Business Scenarios

Asset Management results in the IBM Business Value Analyst solution

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ARC EAM Solutions Worldwide OutlookARC EAM Solutions Worldwide OutlookMARKET ANALYSIS AND FORECAST THROUGH 2013MARKET ANALYSIS AND FORECAST THROUGH 2013

IBM Maximo has the leading overall market share in the 2010 Outlook

IBM Maximo is the leader in Software Revenues

IBM Maximo has been the market leader in the last five ARC WW Outlooks published

From the report: IBM holds the leading market position in the following segments:

EAM Worldwide, EAM North America and EMEA EAM Software Revenues, Maintenance &

Support, and Implementation Services Revenues EAM among Tier 1 customers (over $1 billion in

revenue) Type of Assets: EAM for Linear, Facilities, on-site

EAM

IBM held 1st or 2nd position in the last 4 years in the following segments

EAM for Automotive, Education, Electric Power, Electric T&D, Facilities, Finance, Government, Healthcare, Logistics, Maintenance Service Providers, Oil & Gas, Pharmaceutical & Biotech, Refining, Water & Wastewater

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Market Leadership for Enterprise Asset Management 2010Market Leadership for Enterprise Asset Management 2010

30 September 2010© Gartner, Inc.Kristian Steenstrup DeliveryD: G00206345

The Magic Quadrant is copyrighted September 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from IBM.

30 September 2010© Gartner, Inc.Kristian Steenstrup Power GenerationD: G00206352

© 2011 IBM Corporation

IBM Maximo Asset ManagementCapability and Market Presence

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Maximo: Managing Performance of Critical AssetsMaximo: Managing Performance of Critical Assets

Facilities Production Equipment

TransportationAssets

Communications

Managing complex assets through the entire asset lifecycle

Asset and service management solutions for all critical assets– Single solution for all critical assets across the enterprise– Operating on open standards: J2EE-based service-oriented architecture (SOA)– Delivered with deep vertical-specific asset management functionality

Infrastructure

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Maximo Capability OverviewMaximo Capability Overview Asset Management

– Facilities, Operations, IT, Fleet– Assets, Locations, Failure Reporting, Condition

Monitoring, Meters Work Management

– Preventive, Corrective, Projects, Emergency, Safety Plans

– Work Hierarchies, Planning, Status, Assignments, Actual Metrics

Procurement Management– PR’s, PO’s, Receipts, Invoices

Materials Management– Items, Storerooms, Inventory, Reorder, Issues,

Returns Contract Management

– Master, Purchase, Warranty, Lease/Rental, Labor Rate

Service Management– Self Service Requests & Status– Platform for asset owners, asset managers and

service providers Next Generation Architecture

– J2EE Platform– Standards-based– Service Oriented Architecture (SOA)

MAXIMO ASSETMANAGEMENT

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Life Sciences

IBM Maximo Industry SolutionsIBM Maximo Industry Solutions

Transportation

Nuclear

Utilities

Oil and Gas

Service Providers

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IBM Maximo has broad industry appealIBM Maximo has broad industry appeal

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Who uses Maximo? Asset Intensive OrganizationsWho uses Maximo? Asset Intensive Organizations

11 of the 12 largest PHARMACEUTICALS companies in the world are using Maximo

7 of the 10 largest AUTOMOTIVE companies in the world are using Maximo

8 of the 10 largest OIL & GAS companies in the world are using Maximo

11 of the 20 largest diversified UTILTY companies are using Maximo

11 of the 12 major AEROSPACE & DEFENSE companies in the world are using Maximo

9 of the 15 busiest AIRPORTS in the world are using Maximo

6 of the 10 largest ENERGY companies in the world are using MaximoMay 2010

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Thousands of Customers in Industries Around the WorldThousands of Customers in Industries Around the World

Transportation & Travel• Airports• Aviation• Freight/Logistics• Marine, Ports & Terminals• Rail & Transit• Hospitality

Energy, Utilities & Natural

Resources• Nuclear• Fossil/Hydro Powergen• Transmission & Distribution• Water / Wastewater• Oil & Gas, Chemicals• Mining / Metals / Minerals

Manufacturing & Distribution• Aerospace & Defence• Electronics & Industrial• Life Sciences• Automotive• Food & Beverage• Retail

Government & Public Sector

• Federal (Civil)• State/ Local• Education• Federal (Defense)• Government (non-U.S.)• Healthcare

Financial Services, Telecom & Service Providers

• Banking & Securities• Telecommunications• Service Providers (EAM)• Insurance• Media & Cable• Service Providers

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Engage with us……

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Stay in touch, in tune, in syncStay in touch, in tune, in sync Leverage the online community for daily updates, real-Leverage the online community for daily updates, real-time hot topics, conference feedback, and social time hot topics, conference feedback, and social networkingnetworkinghttp://www.ibm.com/communities/assetmanagementhttp://www.ibm.com/communities/assetmanagement

https://www.ibm.com/developerworks/servicemanagement/am/index.htmlAsset Management Connect

http://www.flickr.com/photos/38458067@N08/Asset Mgmt on FlickrTM

http://ow.ly/18hhUAsset Management on YouTubeTM

http://ow.ly/18mpSAsset Management group on LinkedInTM

@ibmassetmgmt@maximomary

TwitterTM

http://www.ibm.com/communities/assetmanagementAsset Management Community

http://www.ibm.com/blogs/assetmanagementAsset Management Blog

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Thank You….Thank You….