SLD19 Situational Leadership

8/11/2019 SLD19 Situational Leadership

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SituationalLeadership


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Involves:

Clearly Telling People

What to Do

How to Do It Where to Do It

When to Do It

And Then Closely

Supervising TheirPerformance

Directive/Task Behavior


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Supportive/RelationshipBehavior

Involves: Listening to People

Providing Support and

Encouraging Their Efforts

Facilitating Their

Involvement in

Problem Solving and

Decision Making


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Leadership Variables


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Leader

Follower

Boss

Associates/Peers



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LeadershipVariables Organization

Job Demands

Time


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Interim Summary

Directive/Supportive Behavior



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SituationalLeadership

Model


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S3

S1S4

S2

Low Supportive and

Low Directive

Behavior

High Directive and

Low Supportive

Behavior

High Directive and

High Supportive

Behavior

High Supportive and

Low Directive

Behavior

DEVELOPMENT LEVEL OF FOLLOWER(S)

DEVELOPEDDEVELOPING

HIGH LOWMODERATE

D4 D1D2D3

THE FOUR LEADERSHIP STYLES

DIRECTIVE BEHAVIOR

(High)

(High)(Low)

S

U

P

P

OR

T

I

V

E

B

E

H

A

V

I

O

R


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SubordinatesDevelopment Level

Competence: Task Knowledge and

Skills

Commitment: Motivation andConfidence


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Levels of Development

D1 - Enthusiastic Beginner

D2 - Disillusioned Learner

D3 - Reluctant Contributor

D4 - Peak Performer


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D1Low Competence, High Commitment

Enthusiastic Beginner


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D2Some Competence, Low Commitment

Disillusioned Learner


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D3

Moderate to High Competence

Variable Commitment

Reluctant Contributor


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D4High Competence, High Commitment

Peak Performer


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D1 - Low Competence, High CommitmentEnthusiastic Beginner

D2 - Some Competence, Low Commitment

Disillusioned Learner

D3 - Moderate to High Competence, Variable

Commitment Reluctant Contributor

D4 - High Competence, High Commitment

Peak Performer


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Development Levelis

Task Specific


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S3

S1S4

S2

Low Supportive and

Low Directive

Behavior

High Directive and

Low Supportive

Behavior

High Directive and

High Supportive

Behavior

High Supportive and

Low Directive

Behavior

THE FOUR LEADERSHIP STYLES

DIRECTIVE BEHAVIOR

(High)

(High)(Low)

S

U

P

P

OR

T

I

V

E

B

E

H

A

V

I

O

R

DEVELOPMENT LEVEL OF FOLLOWER(S)

DEVELOPED DEVELOPING

HIGH LOWMODERATE

D4 D1D2D3


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Directing

High Directive, Low Supportive

Leader Defines Roles of Followers

Problem Solving and Decision Making

Initiated by the Leader One-way Communication


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Coaching

High Directive, High Supportive Leader Now Attempts to Hear Followers

Suggestions, Ideas, and Opinions

Two-way Communication

Control Over Decision Making Remains Withthe Leader


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Supporting

High Supportive, Low Directive

Focus of Control Shifts to Follower

Leader Actively Listens

Follower Has Ability and Knowledge toDo the Task


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Delegating

Low Supportive, Low Directive Leader Discusses Problems With Followers

Seeks Joint Agreement on ProblemDefinitions

Decision Making Is Handled by theSubordinate

They Run Their Own Show

Documents

SLD19 Situational Leadership