How Big A Gap Is There Between Formal Organization and Informal
Systems?
How Much Discrepancy Is There Between
What Is (The Current Organization Function) and What Ought To Be
(The Environmental
Demands)?
LEADERSHIP
Does someone
keep the boxes
in balance?
STRUCTURE
How do we divide up
the work?
RELATIONSHIP
How do we manage
conflict among people?
With technologies?
PURPOSE
What business
are we in?
HELPFUL MECHANISM
Have we adequate
coordinating technologies?
REWARD
Do all needed tasks
have incentive?
ENVIRONMENT
Key Six-Box Diagnosis
Purpose
Goal Clarity: The Extent To Which Organization Members Are Clear
About The Organizations Mission And Purpose
Goal Agreement: Whether People Support The Organization
Purpose
Back
Structure
Is There an Adequate Fit between The Purpose and The Internal
Structure That is Supposed To Serve That Purpose?
Back
Relationship
Issues: Interdependence
Quality of Relations
Conflict Management
ScopeBetween Individuals
Between Units or Departments That Perform Different Tasks
Between People and Their Jobs
Back
Rewards
Similarities and Differences Between What The
Organization Formally Rewards and What The
Organization Members Feel
Back
Helpful Mechanism
The process of the organization to maintain its survival
mechanism: planning, control, budgeting, and other information
systems that help organization members accomplish their jobs and
meet organization objectives
The cement that binds an organization together to make it more
than a collection of individuals with separate needs
Focus: determine which aspects of the mechanism help or disrupt
individuals to achieve their goals (individual and
organization)
Back
Leadership
Analyzing Four Leadership Tasks:
- Defining Purpose
- Embodying Purposes In Programs
- Defending The Organization Integrity
- Maintaining Order With Respect To Internal Conflict
