Embed Size (px)
Citation preview
1 | P a g e
Simon School Information Technology BRN Information Guide
2 | P a g e
Table of Contents BRN Information Guide Browser Support .............................................................................................................. 3 Network Credentials ....................................................................................................... 3 Email System .................................................................................................................... 4 Blackboard ........................................................................................................................ 5 River Campus Library Resources Online ..................................................................... 7 myIdentity Service ........................................................................................................... 8 Configuring Outlook 2007…………………………………………………………….11 Outlook 2007 Forwarding ............................................................................................. 14 Configuring Outlook 2010 ............................................................................................ 15 Outlook 2010 Forwarding ............................................................................................. 18 Entourage Configuration .............................................................................................. 19 Access Email From The Web ........................................................................................ 23 Change Password ........................................................................................................... 24 Add Printers .................................................................................................................... 25 Wireless @ Simon ........................................................................................................... 26 Rustic Village Information ............................................................................................ 27 Blackberry/iPhone Configuration ............................................................................... 28 Frequently Asked Questions ........................................................................................ 32
3 | P a g e
1.0 Connecting to Simon Network Resources
1.1 Browser Support When accessing and interacting with Simon web-based resources, Microsoft’s Internet Explorer is the recommended browser. However, to achieve greater functionality when using Blackboard, Mozilla Firefox is the recommended browser.
1.2 Network Credentials
All students are issued a single set of network credentials. From here forward they will be referred to as “Simon credentials” and “NetID”.
1.2.1 Simon Credentials The Simon credentials require the username to be pre-pended with “UR\” at all times. These credentials will be used for your Simon e-mail. Example: ur\username 1.2.2 NetID Blackboard and River Campus Library resources are accessed via the NetID. The NetID is not pre-pended and will look similar to the example below. For more information about obtaining a NetID, go to: http://www.rochester.edu/it/netid . Example: asmith1
4 | P a g e
1.3 Email System
Email, calendaring, and contact systems are fully functional through web interface as well as through an outlook client. Please see pages 11 and 15 for email access setup and usage.
1.3.1 Email Storage Space Student e-mail accounts are given 500MB of storage. The system will begin to warn the user that they are approaching the limit at and after 450 MB. At 500 MB the user will not be able to send further email until their account is brought below 500MB. Email receiving will never be interrupted or blocked due to account size overages 1.3.2 E-Mail Forwarding While all students are issued a Simon e-mail address, it is the wish of some to not maintain a mailbox separate from their already existing personal or work account. In these cases, SSIT can, by request, simply point the student’s Simon address to another account specified by the student. (Note: SSIT will support forwarding or a Simon mailbox, but not both). 1.3.3 “Global Address Listing” (GAL) As a student of the Simon School, your name and e-mail information are published electronically within the University of Rochester’s “Global Address Listing”, or “GAL”. This is simply the comprehensive e-mail address book of the University and is accessible via Outlook. The GAL is used extensively by Simon faculty and staff to communicate with students regarding program and academic issues.
5 | P a g e
1.4 Blackboard
Blackboard (http://my.rochester.edu) is the University’s portal for accessing course materials.
Login to Blackboard with your NetID - See example in Section 1.2(b) How do I get my NetID? Once you have your URID, (eight-digit University Identification number), go to the University’s main website’s NetID page at: http://www.rochester.edu/it/netid/ Click on the “University Account Initialization” Link under the New to University heading. Your “Student ID number” is equal to/same as your “University ID number”. Enter your “Student ID number” and your birthdate to learn your NetID and set your password for the first time. If you already know your NetID but have forgotten your password, you may reset your password using your secret questions and answers.
6 | P a g e
How do I get access? Student and faculty accounts are created automatically based on registration data. The system receives course listings and enrollments periodically. These automatically generate accounts for the instructors on record for courses, and the students enrolled in those courses. If you are not enrolled in courses, you may not automatically receive an account.
An email is sent to the enrolled student’s Simon email address with a link to Blackboard (http://my.rochester.edu) and their NetID along with a link to the University’s NetID website (http://www.rochester.edu/it/netid) to reset their password.
Questions/Who to Contact: If you have questions about your courses in Blackboard, check the Student FAQ link (http://www.rochester.edu/it/myrochester/faq.html) or contact [email protected] (Simon School’s onsite Blackboard specialist)
7 | P a g e
1.5 River Campus Library Resources Online
Simon EMBA students can access library materials, including e-journals, databases and course reserves, from off-campus computers using their NetID (See Section 1.3). Go to: http://www.library.rochester.edu/ When you click on the link of a library resource with restricted access, you will be prompted to login with your NetID and password.
8 | P a g e
1.6 myIdentity Service
myIdentity is the Identity Management System for the University of Rochester. From the myIdentity page, one can manage passwords and accounts. Simon students can access the myIdentity site using their NetID credentials. Go to: https://myidentity.rochester.edu When you click on/or manually insert the link above into the address bar of your browser, you will be prompted to login with your NetID and password.
9 | P a g e
Once logged in, you will see the self service page of the myIdentity site:
10 | P a g e
When resetting a password or if you have forgotten your password, you will use the My Password section on the myIdentity page. This is where it can get a little tricky – You will see the following page when changing your password but you will also see 2 Account Types. By default both accounts are checked which will reset your password for your Simon credentials as well as your NetId credentials. Please make sure you are aware of the account password(s) you are resetting. If you have difficulty or need assistance please call (585) 275-2000.
Only Check The Accounts You Want To Reset Your Password For.
Enter Your NetID Password Here – Do Not Use Your Simon Credentials.
11 | P a g e
Configuring Outlook 2007 for the First Time NOTE – You must have the University of Rochester VPN connected if you are off campus for these instructions to work when setting up your email for the first time. To Configure Outlook 2007 for the Exchange Server, follow these steps:
1. Either right-click on the Outlook icon on the desktop and choose Properties, or double-click on Mail inside the Control Panel. Either way, you should see the following screen:
2. Now click on E-mail Accounts to begin a wizard that will guide you through setup. In the choices that appear, choose to New.
3. In this next window, you will be prompted to choose between different types of email accounts. Choose Microsoft Exchange Server and click Next.
4. In this next window, check the Manually configure server settings and additional server types box and click Next.
5. In this next window, you will be prompted to choose between different types of email accounts again. Choose Microsoft Exchange and click Next.
6. For the Microsoft Exchange server, type its-exc3.ur.rochester.edu. Then fill in your last name in the User Name box below and click on Check Name. You will be prompted for your Simon credentials. If everything
12 | P a g e
worked correctly, your username should change into and underlined version of their full name. Click Next.
7. Click More Settings. 8. At the top of the open window, Click the Connection tab. 9. Check the Connect to Microsoft Exchange using HTTP box under the
heading Outlook Anywhere. 10. Click Exchange Proxy Settings….
13 | P a g e
11. Click Only Connect to Proxy Servers that have this principal name in their certificate.
12. Click On fast networks, connect using HTTP first, then connect using TCP/IP.
13. Type webmail.ur.rochester.edu in the empty box below the Use this URL to connect to my proxy server for Exchange heading.
14. Type msstd:webmail.ur.rochester.edu in the empty box below the Only connect to my proxy servers that have this principal name in their certificate heading.
15. Click OK. 16. Click OK again. 17. Click Finish.
14 | P a g e
How to forward all of your Simon e-mail from Outlook 2007 to a different e-mail address
1) Open Outlook - You should see your e-mail. If not, make sure Outlook is configured with your account first.
2) Click on Tools->Rules and Alerts... The Rules and Alerts Dialog box will come up. It lists your mailboxes and all your rules.
3) Select New Rule… 4) Click Next > 5) "Start creating a rule from a template” should be the selected radio button. “Move new messages
from someone” should be selected already too. 6) Click Next > 7) To apply the rule to all messages, untick all the boxes. 8) Click Next > A warning will come up about the rule applying to ALL messages. Click Yes. 9) Untick “move it to the specified folder”. Tick "redirect it to people or distribution list" Do NOT
tick "forward it to people or distribution list" as that is a client-only action and requires Outlook to be running for it to work.
Note: The Redirect action only forwards a copy of the incoming mail to the specified destination. The original message will remain in your Inbox.
10) Click on the blue underlined phrase "people or distribution list" to set the address to send the messages to. The Rule Address dialog box will be displayed. An internal address can be selected by choosing it from the list in the left pane and clicking on the To: button. An external address can be typed directly into the right pane.
11) Click OK 12) Add any exceptions (if necessary) 13) Click Next > 14) Specify a name for this rule, e.g. “forward all e-mail”. You may also apply this rule to all the
messages already in your Inbox, which would forward all of them after you click OK. Make sure “turn on this rule” is ticked.
15) Click OK
15 | P a g e
Configuring Outlook 2010 for the First Time NOTE – You must have the University of Rochester VPN connected if you are off campus for these instructions to work when setting up your email for the first time. To Configure Outlook 2007 for the Exchange Server, follow these steps:
1. Either right-click on the Outlook icon on the desktop and choose Properties, or double-click on Mail inside the Control Panel. Either way, you should see the following screen:
2. Now click on Show Profiles… 3. In the next window Click Add.. and name the profile SIMON MAIL 4. In the Account Setup window choose Manually configure server settings
or additional server types and Click Next 5. In this next window, you will be prompted to choose between different
types of email accounts. Choose Microsoft Exchange or Compatible Server and click Next.
6. For the Microsoft Exchange server, type its-exc3.ur.rochester.edu. Then fill in your last name in the User Name box below and click on Check Name. You will be prompted for your Simon credentials. If everything worked correctly, your username should change into an underlined version of their full name.
16 | P a g e
7. Click More Settings. 8. At the top of the open window, Click the Connection tab. 9. Check the Connect to Microsoft Exchange using HTTP box under the
heading Outlook Anywhere. 10. Click Exchange Proxy Settings….
17 | P a g e
11. Click Only Connect to Proxy Servers that have this principal name in their certificate.
12. Click On fast networks, connect using HTTP first, then connect using TCP/IP.
13. Type webmail.ur.rochester.edu in the empty box below the Use this URL to connect to my proxy server for Exchange heading.
14. Type msstd:webmail.ur.rochester.edu in the empty box below the Only connect to my proxy servers that have this principal name in their certificate heading.
15. Click OK. 16. Click OK again. 17. Click Finish.
18 | P a g e
How to forward all of your Simon e-mail from Outlook 2010 to a different e-mail address
1) Open Outlook - You should see your e-mail. If not, make sure Outlook is configured with your account first.
2) Click on File Tab->Info ->Rules and Alerts... The Rules and Alerts Dialog box will come up. It lists your mailboxes and all your rules.
3) Select New Rule… 4) Click Next > 5) "Start creating a rule from a template” should be the selected radio button. “Move messages from
someone” should be selected already too. 6) Click Next > 7) To apply the rule to all messages, untick all the boxes. 8) Click Next > A warning will come up about the rule applying to ALL messages. Click Yes. 9) Untick “move it to the specified folder”. Tick "redirect it to people or public group" Do NOT tick
"forward it to people or public group" as that is a client-only action and requires Outlook to be running for it to work.
Note: The Redirect action only forwards a copy of the incoming mail to the specified destination. The original message will remain in your Inbox.
10) Click on the blue underlined phrase "people or distribution list" to set the address to send the messages to. The Rule Address dialog box will be displayed. An internal address can be selected by choosing it from the list in the opened pane and clicking on the To: button. An external address can be typed directly into the bottom of the opened pane.
11) Click OK 12) Add any exceptions (if necessary) 13) Click Next > 14) Specify a name for this rule, e.g. “forward all e-mail”. You may also apply this rule to all the
messages already in your Inbox, which would forward all of them after you click OK. Make sure “turn on this rule” is ticked.
15) Click OK
19 | P a g e
Entourage Configuration NOTE – These instructions are as is since the Simon School does not support Macintosh Computers. If you require further assistance with configuring your Entourage e-mail client please contact University of Rochester Information Technology at 585-275-2000 or [email protected] .
20 | P a g e
chris.wilson
21 | P a g e
22 | P a g e
23 | P a g e
ACCESS E-MAIL FROM THE WEB
Open your web browser (ex. Internet Explorer) In the Address field, type in “https://webmail.ur.rochester.edu” Enter your Simon credential’s username and password (ex.
ur\john.smith)
24 | P a g e
CHANGE PASSWORD
Open https://myidentity.rochester.edu/itim/self/Login/Logon.do and log on.
Click on the “Change Password(s)” under the MY PASSWORD heading
**A VERY IMPORTANT NOTICE: From this site you can change either or both of your password(s) for your NetID and/or your Simon Credentials (called UR Active Directory under account type)**
A common mistake is to unsuspectingly change both account types (NetID and Simon Credentials) without meaning to so make sure you know which account you are selecting to change the password
Make sure you know which account password you would like to change and only select the corresponding check-box under the SELECT MY ACCOUNTS… (once the box is checked, the fill in color will change from white to blue to let you know you have selected to change the account type password)
25 | P a g e
ADD PRINTERS
Click Start -> Run, type \\172.30.238.105 – If you are unable to find your Run command you can open your IE web browser and in the address bar type \\172.30.238.105
You may have to log in to the printserver (172.30.238.105) with your Simon username and password (ex. ur\john.smith)*BE SURE TO SAVE YOUR PASSWORD*
Right-click and choose Connect to the following printers:
GleasonHP_3rdFloor, Gleason_HP(in room G126), Schlegel 1st Floor Print, SchlegelHP_4thfloor, and Lab
Printer 1 – 8
The printers are now added to your laptops. Please see the consultant-on-duty if you require assistance.
Please note: When the lab is closed, you will not be able to print to
the lab printers so be sure to use the satellite printers located throughout the school’s hallways (1st floor of Schlegel near the
women’s bathroom, 1st floor Gleason in room 126, 3rd floor Gleason near the study rooms, and 4th floor of Schlegel near the
men’s bathroom)
26 | P a g e
WIRELESS @ SIMON
To gain wireless access while at Simon please follow the instructions below: First you must make sure that your laptop is connected to the ur_rc_internalsecure wireless network. Connect using the password: URWireless (The password is case sensitive so notice that the URW are capital and the rest is lowercase). Please see the consultant at the Computing Lab HelpDesk if you are having an issue with your laptop seeing the wireless network. Once your laptop is connected to the wireless network, open up your Internet Explorer browser and you should see a page requesting your NETID and Password. Enter your NETID and Password and logon. You should now be directed to your Homepage.
27 | P a g e
RUSTIC VILLAGE INFORMATION
The current items will be available at Rustic Village during your stay:
1. 2 Desktop Computers: Available 24 hours a day
2. 2 Printers: Available 24 hours a day 3. Staplers, stapler removers, markers, 3-hole
punch, extra paper, extra printer toner If you require assistance with the computers
and/or printers at Rustic Village, you may contact the Simon School IT Department as follows:
1. Call 585-275-4407 during the hours of 7am to 7pm Monday through Friday
2. Contact Karen Steiner if assistance is required after 7pm on weekdays and on weekends
28 | P a g e
BLACKBERRY/iPHONE CONFIGURATION
Note - The SSIT Team will not assist in setting up iPhone, BlackBerry, or any other phones for email service. The settings/instructions below, to the best of our knowledge, are accurate as of the date this document was developed. If the following settings do not work for you please call your phone’s service provider for further assistance.
Configuring BlackBerry Email To configure a BlackBerry, use the following settings:
1. Email Account Name: [email protected]
2. Reply To:
3. Your Name: First & Last Name
4. Username:
Ur\username
5. Password: Your Simon credential Password
6. Email Server:
Webmail.ur.rochester.edu
7. Email Server Type: IMAP 4
8. Port:
993
9. Make sure you use SSL
29 | P a g e
Configuring iPhone Email To configure the iPhone, follow the instructions below:
1. On the home screen of your iPhone / iPod Touch, tap the Settings icon.
2. Scroll down until you see Mail, Contacts, Calendars and tap the option.
30 | P a g e
3. Tap the Add Account icon.
4. Tap the Microsoft Exchange option.
5. Enter your @ur.rochester.edu E-mail address in the Email field, UR in the domain field, your username in the username field, your password in the password field, UR Exchange in the description field, and ensure Use SSL is set to On. Tap Next.
31 | P a g e
6. The device will try to auto-verify the Exchange server, but will fail. After it fails, tap accept and enter webmail.ur.rochester.edu in the Server field and Tap Next again.
7. Go back to the top level Mail, Contacts, Calendars option and ensure Time Zone Support (scroll all the way to the bottom) is set to New York.
8. Adjust any additional options, such as how many recent messages to show, create a signature, or the number of mail days to sync.
32 | P a g e
FAQ
What Are The Suggested Specs My Computer Should Have? The Simon School Information Technology Department can make the following suggestions: Windows XP Operating System
1) CPU – Any should be fine as long as the computer is not older than 5 years 2) 1GB RAM minimum, 2GB – 4GB RAM optimal 3) 60GB hard drive or greater 4) Wireless Card
Windows Vista/Windows 7 Operating System
1) CPU – Any should be fine as long as the computer is not older than 3 years 2) 2GB RAM minimum, 3GB – 4GB RAM optimal 3) 80GB hard drive or greater 4) Wireless Card
**THERE ARE NO SUGGESTIONS FOR MACINTOSH COMPUTERS BECAUSE THE SIMON SCHOOL INFORMATION TECHNOLOGY DEPARTMENT DOES NOT SUPPORT THEM**
Do I need To Use the University’s Anti-Virus? You are not obligated to use the University’s anti-virus but it is strongly
recommended. The University’s anti-virus is less intrusive than an anti-virus you may have, has been shown to work well, and requires no subscriptions.
