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A World of Integration Opportunities Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA Territory Manager. Eric Dunn M. +1 812 946-0952 E. [email protected] www.sierramonitor.com Building Automation Fire Alarm & Security Cloud Dashboards Power Generation & Distribution IT & Data Centers Industrial Automation FieldServer Gateways Serve as a Bridge FieldServer Gateways meet your interoperability needs for Modbus LonWorks BACnet SNMP EtherNet/IP and more.

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Page 1: Sierra Monitor - FieldServer info

A World of Integration Opportunities

Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA

Territory Manager. Eric Dunn M. +1 812 946-0952 E. [email protected] www.sierramonitor.com

Building Automation

Fire Alarm & Security

Cloud Dashboards

Power Generation & Distribution

IT & Data Centers

Industrial Automation

FieldServer Gateways Serve as a

Bridge

FieldServer Gateways meet your interoperability needs

for Modbus LonWorks BACnet SNMP EtherNet/IP and more.

Page 2: Sierra Monitor - FieldServer info

www.sierramonitor.com

FieldServer Protocol Drivers

Serial Drivers • Allen Bradley DF1 • AO Smith (AINP & PDNP) • ASCII General Purpose • ATMI ACM • ATMI TGM • B&B Electronics SDD16 • BACnet PTP • BACnet MS/TP • Carrier (DataLink and

DataPort) • Caterpillar M5X • Cleaver Brooks (CB-Link) • Data Aire (DAP and DART) • DNP3 Serial • EST3 Quickstart (UTC

Security) • EST3 ECP (UTC Security) • Fike Cheetah ISCAN • Firecom • Gamewell - FCI (7100, 7200,

E3) • Genisys • GE MarkIV Speedtronic • GE-SNP • Gardner Denver

• Hanning & Kahl HCS-R • Hochiki FireNet • Hochiki FireNet Plus • Honeywell Analytics System

16 & CM4 • Honeywell Analytics IR-148

Infratox • J-Bus • Lutron Machine • McQuay Microtech Open • MetasysTM N2 by JCI • MetOne • MicroStar • Mircom FX2000 • Modbus ASCII • Modbus RTU • Modbus Daniels • Modbus TekAir • Modbus Omniflow • Notifier 1010/2020 • Notifier AFP 200/300/400 • Notifier INA • Notifier Italia AM6000 • Notifier CEI-ABI • Notifier NCA

• Notifier NCA 2 • Notifier NFS-320 • Notifier NFS-3030 • Notifier NFS2-640 • Notifier Onyx NFS-640 • Opto 22 Optomux • Pneumatic Products ADC • ProtoCessor PSP • RussElectric Model 2000 • Safetran • Secutron Model R • Setra Digital Pressure Gage • Siemens Fire Safety

MXL/XLS/FSI • Silent Knight • Simplex Grinnell 4100 • Simplex Grinnell TFX Minerva • SMC 5000 • Stulz • TAC I/Net • VeederRoot • VESDA • Xtrails • YorkTalk

Fieldbus Drivers • ControlNet • DeviceNet • KNX • LonWorks® • M-Bus • PROFIBUS DP

Ethernet Drivers • Allen Bradley CSP (TCP/IP) • BACnet Ethernet • BACnet/IP • Cisco Energywise Endpoint • Cisco Energywise Management API • Convia • DNP3 Ethernet • EtherNet/IP • GE-EGD • GE-SRTP • Modbus TCP/IP • Omron FINS • Point Six Wireless • Schneider Electric Cassia • SNMP Ver 2C • TL1 • XML Over HTTP

Metasys® and N2OPEN as used in this document are trademarks of Johnson Controls Inc. LonWorks® is a trademark of Echelon Corporation registered in the United States and other countries.

Page 3: Sierra Monitor - FieldServer info

FieldServer Protocol Drivers INTEROPERABILITY

Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA

O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com

Multiple Suppliers • Alerton • Allen Bradley • American Auto-Matrix • AMX • Andover Controls • AO Smith • ATMI • Automated Logic • Carrier • Caterpillar • Circon • Cisco • Cleaver Brooks • Control 4 • Controlotron • Convia • Crestron • Cyberex • Data Aire • Delta Controls • Douglas Lighting • Echelon • Edwards EST • Fike • Firecom

• FireEye • Gamewell - FCI • Gardner Denver • GE Industrial • GE Power Management • Hochiki • Honeywell • Intellution • Invensys Building System • Johnson Controls • Liebert • Lutron • McQuay • MetOne • Mircom • Mitsubishi • Modicon • Notifier • Opto 22 • Point Six Wireless • Pneumatic Products • Reliable Controls • Rockwell Automation • RussElectric • Secutron

• Schneider Electric • Siemens Building

Technologies • Siemens Fire Safety • Sierra Monitor • Silent Knight • Simplex-Grinnell • Spectronix • Square D • Staefa • Stulz • TAC • TekAir • Tridium • Trane Company • United Power • Veeder Root • Veris Industries • Vesda • Weightronics • Wonderware • xtralis • York

Multiple Devices • AC Controls • Boiler Controls • Buildng Automation Systems • Chillers • Control Systems • Controllers • Distributed Control Systems • Energy Management Systems • Fire Alarm Panels • Flow Controllers • Fume Hood Controllers • Gas Panels • GUI (Graphical User Interfaces) • Lighting Controls • Power Managers • Programmable Logic Controllers • Security Controls • Temperature Controllers • Variable Frequency Drives • Weigh Scales

Multiple Markets • Beverage • Building Automation • Cable/Broadband • Education • Energy • Fire Protection • Food Processing • Municipal • Oil and Gas • Petrochemical • Pharmaceutical • Power Generation • Pulp and Paper • Refining • Security • Semiconductor • Telecommunications • Transportation • University • Waste & Wastewater

2/15

Page 4: Sierra Monitor - FieldServer info

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FieldServer Case Study - University of Arizona

Overview

Energy Management is very high on the priority list of any large establishment wishing to decrease overhead costs. When the University of Arizona in Tucson, Arizona was faced with this problem, they also realized that they must first gain access to the energy meters via the campus WAN (Wide Area Network) that was using BACnet IP. Most of the energy meters were using Modbus protocol. Joe Branaum, Manager of Integrated Systems Group for the University of Arizona, was interested in the FieldServer not only to integrate the energy meters into the campus SCADA (Supervisory Control and Data Acquisition). The University utilizes BACnet as their campus-wide building automation communications protocol and needed a method to integrate information from over 435 buildings to BACnet IP.

“After evaluating several alternatives to meet this integration requirement we then performed a series of on-site testing of the devices,” said Joe Branaum. “We finally decided on using FieldServer to bring the various, Modbus, LonWorks and Simplex devices into the Campus SCADA. FieldServer outperformed all other solutions and proved to be a very tried and tested solution.”

Page 5: Sierra Monitor - FieldServer info

FieldServer Case Study - University of Arizona

Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA

O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com

While energy management controls was the initial primary focus of this integration project, the University also had fire alarm panels, utility systems and other devices that needed to be integrated to the BACnet IP system. The University of Arizona has over 435 building in its vastly spread out Campus. Devices and systems manufactured by over 35 different vendors utilizing such protocols as Modbus, LonWorks and Simplex indicates the extent on the integration path from legacy devices into the new Web based SCADA, which is resident on the BACnet IP campus WAN. The web based SCADA enables Engineering, Maintenance and other facilities access into the system for on-line system access from any web browser on the Campus network which will increase visibility and turnaround time for the running & maintenance of the Campus Building Automation system.

Key personnel are provided with web enabled cell phone, which allows them access in to the SCADA system, thus a technician can receive an alarm on their cell phone and use the same cell phone to trouble shoot the application. If the technician needs further information from the SCADA system a laptop can be plugs into the cell phone for full access into the SCADA system.

So far they have brought approximately 38,000 points into the system and there are still more facilities needing to be integrated. The University has already shown that this integration has met their savings goal of payback in less than five years. Also they found that they could throttle back their fans and pumps when the building was not at peak load, extending the equipment life as well as saving energy. All this information allows University management to now have successful Energy Management to drive down costs and increase building efficiencies.

About FieldServer Technologies

FieldServer Technologies, a wholly owned division of Sierra Monitor Corporation based in California, designs and markets a broad line of devices that enhance communication between various instruments, systems, machines and other devices that utilize noncompatible data protocols. The FieldServer combined with the extensive driver library makes the perfect package to achieve interoperability. Drivers included in this library are Modbus, LonWorks, BACnet, Metasys, DH+, Profibus, plus drivers for fire alarm panels, controllers, and many other devices. For more information about FieldServer Technologies, please visit its Web site at http://www.fieldserver.com.

0

2

4

6

8

10

12

14

Building Efficiency

Admin

Math

Dorm 1

English

Bookstore

Gym

Dorm 2

Science

Chemistry

Library

Page 6: Sierra Monitor - FieldServer info

A World of Integration Opportunities

Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA

O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com

“Profiles” make it easy for the operator to map protocols with pre-defined configurations. Once a profile

(Configuration File) has been developed the user simply needs to open the FieldServer Configuration

Parameters page (included in each QuickServer, SlotServer or FS-B35Series gateway) and select the profile

desired from the list of available profiles. The advantage of course is that this feature makes it extremely easy

and fast to set up the gateway for a specific application. There are a number of profiles that have already been

established and are listed below.

Profiles benefits:

• Quickly configures your FieldServer gateway with the necessary configurations, without spending time

writing a profile every time it is needed.

• Each Device Profile can support one or multiple of the same or different controllers connected to the

FieldServer gateway.

• Makes sure that the configuration is correct each time it is used.

Procedure: 1. The user simply goes to the IP address for the specific FieldServer Gateway and it will open the

Configuration Parameters screen through the on-board web browser.

2. Select “Add” and choose from the list of available device profiles, add in the Node ID and save

3. The Configuration file is automatically generated from the profiles selected.

For an on-line demonstration please visit http://64.60.250.211

Available Device Profiles: The Library of Profiles is continually being expanded to include more equipment with common data sets. Let us

know if you have one to add. To see the current profiles that available, visit:

http://www.fieldserver.com/techsupport/profiles.php

FieldServer Gateways provide the hardware platform that operates reliable protocol translation using your choice of serial, Ethernet of fieldbus Drivers.

Page 7: Sierra Monitor - FieldServer info

www.sierramonitor.com

FieldServer Data Sheet - QuickServer FS-QS-12XX

Overview QuickServer is a high performance, fully configurable, cost effective Building and Industrial Automation gateway for integrators to easily interface devices to networks in commercial buildings and industrial plants.

System integrators world-wide have benefitted from the value of the powerful line of interoperability gateways offered by FieldServer Technologies. Now, QuickServer adds to that value by running the same robust FieldServer protocol conversion software on a highly cost effective platform backed by the experience, engineering expertise and proven technical support that integrators have come to expect from FieldServer.

QuickServer is available in two series. The FS-QS-10XX Series is preloaded with two BAS drivers (serial, Ethernet and/or LonWorks) from a choice of Modbus RTU, Modbus TCP, BACnet/IP®, BACnet MS/TP, LonWorks®, JCI Metasys® N2 and SNMP. Each QuickServer can handle up to 250 points.

The FS-QS-12XX Series QuickServer is available to use any Serial, Ethernet or LonWorks driver in the extensive FieldServer driver library. The FS-QS-12XX Series can handle up to 500 points and is available with a choice of RS-485, RS-232 or RS-422 serial ports, KNX or M-Bus, in addition to Ethernet and LonWorks (optional).

Each QuickServer includes browser-based tools to make it easy to set-up QuickServer and perform diagnostics including determination of status, network settings, node information, map descriptors and more. The USB flash drive also includes the Discovery utility to determine what FieldServers are on a network.

QuickServer Key Features: • Ability to interface up to 250 points (500 points on

the FS-QS-12XX) • Multi-configuration capability; specific

configurations selectable via DIP switches or software

• Flat panel mount standard, DIN rail mount option • DIP switches to select baud rate or node ID on the

fly • BACnet COV support for fast data communication

while reducing the traffic over a BACnet network

FieldServer Offers: • Largest protocol driver library in the industry,

providing the solution to your integration needs • Over 10 years of experience in design and manufacture of building automation gateways with thousands of

installation, over 700 translation paths using over 100 protocol drivers • Trusted, proven technical support before and after shipment • FieldServer Technologies partners with BAS and Fire Alarm Panel manufacturers and trade associations to

ensure that the drivers and hardware meet your highest industry expectations

Accessories: • Optional Accessory Kit includes AC power supply, DIN mounting bracket assembly, Ethernet cable, mini-

screwdriver and a USB flash drive with all data sheets, manuals, ENotes, Discovery tool and more.

Serial/Ethernet

LonWorks

LonWorks® is a trademark of Echelon Corporation BACnet® is a trademark of ASHRAE Metasys® is a trademark of Johnson Controls KNX is a trademark of KNX Association

Page 8: Sierra Monitor - FieldServer info

FieldServer Data Sheet - QuickServer FS-QS-12XX SPECIFICATIONS

Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA

O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com

Options:

FS-8915-36-QS Accessory Kit, 110/220V

The Accessory Kit consists of a power supply, Ethernet cable, Screwdriver, DIN Rail Mount, and USB flash drive of all manuals, data sheets, Discovery tool and ENotes.

Field Connections

Interface Connections RS-2321 RS-4852 RS-4223 KNX6 RS-485 M-Bus Ethernet4 LonWorks5

Qui

ckSe

rver

FS-QS-1010 2 1 FS-QS-1011 1 1 1 FS-QS-1210 2 1 FS-QS-1211 1 1 1 FS-QS-1220 1 1 1 FS-QS-1221 1 1 1 FS-QS-1230 1 1 1 FS-QS-1231 1 1 1 FS-QS-1240 1 1 1 FS-QS-1241 1 1 1 FS-QS-1X50 1 1 1 FS-QS-1X51 1 1 1

1 TX/Rx/GND 2 +/-/Frame Ground 3 See Manual 4 10/100 Base T 5 FTT10 6 KNX/EIB TP1

Environment Physical Dimensions Approvals Operating temperature: -40 to 75oC (-40 to 167oF) H x W x D: 4.5 x 2.9 x 1.6 in. (11.5 x 7.4 x 4.1 cm) TUV Approved to UL 916, EN 60950-1, EN 50491-3

Relative humidity: 5-90% RH non-condensing Weight: 0.4 lbs (0.2 Kg) and CSA C22.2 standards

Power Requirements Input voltage: 24 VDC nominal: 10-30VDC BTL Mark

9-30VDC or 12-24VAC Other LonMark Certified (FS-QS-1011 and FS-QS-12X1)

(RS-422 = 15-30VDC or 12-24VAC) Configuration/Diagnostic utilities RoHS Compliant

Current draw: @ 12V Capacity: 250 points FS-QS-11XX GOST-R Certified

FS-QS-1010, FS-QS-12X0: 240 mA (500 points FS-QS-12XX) CE and FCC

FS-QS-1011, FS-QS-12X1: 250 mA Table, Wall or DIN rail mount

FS-QS-1230: 200 mA @ 15V Communication FS-QS-1231: 210 mA @ 15V Baud: 4800, 9600, 19200, 38400, 57600, 115200

M-Bus: Start Bit: 7, 8

Slave: 550 mA @ 12V Stop Bit: 1, 2

Master (1 Slave): 580 mA @ 12V Parity: Even, Odd, None

Master (64 Slave): 980 mA @ 12V LonMark Certification on the

QuickServer FS-QS-1XX1-XXX SPID: 80:00:95:46:00:84:04:01

Profiles: 0000 - Node object (1)

0001 - Open Loop Sensor Object (5)

0003 - Open Loop Actuator Object (5)

*Specifications subject to change without notice

Ordering Information: The following part number is essential in selection of the correct product. Please build up the desired part by inserting the code for each element into the appropriate space (ie. FS-QS-1-A-2-0-4).

Model

__________

Series

_________________

Model

_______

R2 Port*

_______

R1 Port

_______

Protocols

_______

- 0 = BAS - 1 = RS-485 - 0 = RS-485 - 4 = digit protocol code

- 2 = Enhanced - 2 = RS-232 - 1 = LonWorks - A = M-Bus 16 device - 3 = RS-422 - B = M-Bus 32 device - 4 = KNX - C = M-Bus 64 device - 5 = M-Bus * RS-232/RS-422 / KNX/M-Bus FS-QS-12XX only

1/15

FS-QS QuickServer

Page 9: Sierra Monitor - FieldServer info

www.sierramonitor.com

FieldServer Data Sheet - BACnet Router FS-Router-BAC

Overview The FieldServer BACnet Router offers a complete BACnet Internetworking solution for BACnet/IP, BACnet Ethernet and BACnet MS/TP networks. The first standalone BACnet Router that has been certified by BTL to ensure the highest standard for BACnet integration The FieldServer BACnet Router has two RS-485 ports enabling up to 64 BACnet MS/TP devices connected to it without the use of additional line drivers. The Router allows response to be cut in half due to the devices on two RS-485 port. The Router has an easy one page configuration, ensuring that integration is completed with ease. DeviceFind™, our unique discovery feature, allows the integrator to push a button and discover all the BACnet devices connected to the router.

Multiple BACnet Routing Connections • BACnet/IP & BACnet MS/TP • BACnet MS/TP & BACnet Ethernet • BACnet MS/TP & BACnet MS/TP • BACnet/IP & BACnet/IP • BACnet/IP & BACnet Ethernet Ease of Use • NAT support with secondary BACnet/IP connection for routing between public and private IP

networks • Foreign Device Registration (FDR) • BACnet Broadcast Management Device (BBMD) for a connection between different subnets • Web Based configuration Ease of Installation • MDIX to use any Ethernet cable for commissioning & installation • DHCP to automatically obtain IP setting from the network • ToolBox to find and diagnose Routers on your network • Wide range of input power requirements AC or DC

Page 10: Sierra Monitor - FieldServer info

FieldServer Data Sheet - BACnet Router FS-Router-BAC SPECIFICATIONS

Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA

O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com

Specifications Model # Other Approvals FS-Router-BAC Web Configuration RoHS Compliant Toolbox diagnostic utility TUV approved to UL 916, EN 60950-1

Communication Table, Wall mount EN 50491-3

Serial RS-485 x 2 DIN rail mount included CSA C22.2 standards Galvanic isolation BTL Certification Rev. 12 Baud: 9600, 19200, 38400, 57600, 76800, 115200 Construction GOST-R Certified

Ethernet Dimensions: (HxWxD)10/100BaseT 4.5 x 2.9 x 1.6 in.

MDIX (11.5 x 7.4 x 4.1 cm) DHCP Weight: 0.4 lbs (0.2 Kg)

Environment Power RequirementsOperating temperature:-40 to 75oC (-40 to 167oF) 9-30VDC or 12-24VAC

Relative humidity: 5-90% RH Current draw @ 12V: 240 mA non-condensing

*Specifications subject to change without notice

11/14

Page 11: Sierra Monitor - FieldServer info

FieldServer Data Sheet – Digital Input Bridge CF-14-978A

Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA

O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com

Overview QuickServer is a high performance, fully configurable, cost effective Building and Industrial Automation gateway for integrators to easily interface devices to networks in commercial buildings and industrial plants.

System integrators world-wide have benefitted from the value of the powerful line of interoperability gateways offered by FieldServer Technologies. Now, QuickServer adds to that value by running the same robust FieldServer protocol conversion software on a highly cost effective platform backed by the experience, engineering expertise and proven technical support that integrators have come to expect from FieldServer.

The Alarm-BACnet version of the QuickServer accepts Digital Inputs (dry contacts) and converts this data to BACnet objects for communications via BACnet to a central monitoring station. The Alarm-BACnet QuickServer is supplied fully configured for the application to read the switch positions as Digital Inputs and translate their states to BACnet alarm objects.

Each QuickServer includes browser-based tools to make it easy to set-up QuickServer and perform diagnostics including determination of status, network settings, node information, map descriptors and more. The USB flash drive also includes the Discovery utility to determine what FieldServers are on a network.

FieldServer Offers

• Largest protocol driver library in the industry, providing the solution to your integration needs • Over 10 years of experience in design and manufacture of building automation gateways with thousands of

installation, over 700 translation paths using over 100 protocol drivers • Trusted, proven technical support before and after shipment

Accessories

• Optional Accessory Kit includes AC power supply, Ethernet cable, mini-screwdriver and a USB flash drive with all data sheets, manuals, ENotes, Discovery tool and more.

Specifications Environment • QuickStart Bridge CF-14-978A

Operating Temperature: -40 to 167oC (-40 to 75oF) • Relative Humidity: 5-90% RH non-condensing

Power Requirements • 9-30 VDC or 12-24 VAC, current draw at 12V is 240

mA

Physical Dimensions (HxWxD) • 11.5 x 7.4 x 4.1 cm (4.5 x 2.9 x 1.6 in.) • 0.2 Kg (0.4 lbs.)

Mounting • DIN rail

Digital Input • Up to 3 dry contacts

QuickStart Bridge CF-14-978A

RelayI/O Card

4/14

Page 12: Sierra Monitor - FieldServer info

FieldServer Introduction

www.sierramonitor.com

Gateway solutions provide a quality integration tool for industrial and building automation systems. FieldServer can provide an outstanding product with the people to stand behind it to ensure successful integrations. The FieldServer drivers are well-accepted as an industry standard due to their reliability and support. At this time we have the following acceptance criteria for the following drivers: • BACnet – BACnet Test Laboratory approved • EtherNet/IP – ODVA compliant • LonWorks – LonMark compliant • DNP – DNP Certified • Modbus – Modbus IDA • ISO9000 accredited factory Our installed base portfolio is diverse due to the breadth of our OEM relationships. We support hundreds of OEMs at this time with gateways and communication cards to provide added connectivity to their finished goods. This portfolio of customers ranges from industrial equipment to HVAC equipment. A sample of customers is shown below: • York – Air Handlers, Chillers, Roof top units • Veeder Root – Liquid Level Tank detection • Russelectric – Switchgear • Lutron – Lighting • SimplexGrinnell – Fire Alarm With over 111 protocols available in our driver library, we can span the following functional protocol applications: • Industrial Automation • Process Control • Building Automation • Fire Alarm Panels • Security • Electrical Distribution Our newest protocol additions include KNX, M-Bus and XML which add functionality in our building automation and cloud services At this time we support over 1,100 translation paths, which is testimony to the engineered solution a FieldServer gateway offers with its flexibility to mix and match protocols to find the integration path for a successful integration. There are more than 70,000 FieldServer gateways installed over the last ten years. Our installations are in facilities and operations at: Hospitals Oil Refineries Oil Drill Platforms & DOD Sites and Bases Universities & K-12 Schools Corporate Offices Manufacturing facilities Data Centers & Telecomm WWTPs Research Facilities

Page 13: Sierra Monitor - FieldServer info

Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95305 USA

O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com

At times, the best information is straight from the customers. 1. An integrator for oil rig systems has used FieldServer in four different rig system integrations. Their

project manager had the following to say: “I would like to thank the FieldServer Support Team for all the help I received over the past month as I was trying to complete the integration of the Siemens MXL with the Yokogawa. The systems are fully networked via FieldServer and are functioning as designed. Neal and the other support members have done an excellent job with all the last minute configuration changes and helping me to understand how the FieldServer functions. I look forward to working with FieldServer in the future. Again, excellent job and thank you.” Project Engineer

2. Another customer that supports the a Corporate Offices and Research Park near Chicago had the

following to say: “Could please let your tech support service know how much I appreciate their help? Not only is your product easy to work with and extremely versatile, your customer service has been outstanding. There are at least 3 projects in the works that will be using these in the near future.” Account Team

3. Another new customer is a manufacturer of custom air handling units. We were used to take the Allen

Bradley Ethernet IP from their equipment PLCs out to building automation systems.

“The customer service you have provided us with on this job has been top-notch. We really appreciate all the help.” Project Manager “I really appreciate all your help this time, was really amazing all the service that you gave us. There is another job with Field Server that a guy in doing. For all this help we are more than happy with your services and Field Server also.” Engineer

FieldServer is about more than just selling gateways, we want to help you and your customers have successful integrations that meet real business needs. We are prepared with the expertise, the product and the people to make this happen.