Sheffield City Council and... · 2015-11-07 · Section B - Resourcing Page 14 Section C - Workload Page 23 Section D - Stock Page 29 Section E - Performance Page 39 Appendices Page

Sheffield City Council

Comparison group:

(s)(e)(t)(f)(n)(m)(x)(w)(z)(g)(h)(u)(d)(r)(k)

2011-12 Actuals and2012-13 Estimates

CoventryLeedsWakefieldDudleyDerbySalfordGatesheadBristolKirkleesStoke-on-TrentBoltonPlymouthRotherhamWolverhamptonSunderland

Page 1 12/12/2012Libraries_Profile

FOREWORD

I am pleased to be able to present the second edition of the CIPFAstats Comparative Profile for Public Library Services.

These profiles provide a comprehensive analysis of public libraries data covering all the major topics collected in the CIPFAstats Public Libraries collection.

This means that there should be something for everyone interested in the running of public library services.The analysis is simple and non-judgemental. You will not find any quartiles, traffic lights or subjective commentary. Instead the report seeks to visualise the data and to enable readers to draw their own conclusions.

The "Executive Report" acts as a high level summary, but is also designed as an introduction to the whole report. Most readers will find reading through these pages helpful as an introduction to the style and logic of the more detailed pages.

It is pleasing that DCMS have seen fit to commission these profiles for all English library authorities enabling local authorities and the public access to these reports without charge. This will aid everyone interested in public library services to ask informed questions and come up with informed proposals for how the services should be delivered in the future.

We hope you find this report interesting and helpful. If you have any comments, suggestions or queries then CIPFA would be delighted to hear from you (please see appendix 5 for contact details).

Kind regards,

Ian WatsonLancashire County CouncilChair of the CIPFA Public Library Statistics Working Party


Executive Summary Page 4

Section A - Libraries & Library Users Page 7

Section B - Resourcing Page 14

Section C - Workload Page 23

Section D - Stock Page 29

Section E - Performance Page 39

Appendices Page 44

INDEX

Approach to missing data

INTRODUCTION

The aim of the profile is to provide management information for decision makers involved in providing the libraries service. Due to the wide range of topics covered, the report will have a broad appeal and should be of interest to members, librarians and officers.

This profile compares your authority's library service figures from the 2012 CIPFAstats collection with the group of authorities specified on the title page.

This is the second year of the profile, CIPFA would greatly appreciate your feedback and suggestions on how we can make the profiles more interesting and useful.

• 96% of UK Library Authorities (97% in England) provided data for the 2012 CIPFAstats Public Library Statistics. Authorities who did not provide data are excluded from these comparisions completely.

• In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures.

• In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value was important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data used in a comparision.

• Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce a new report for them using new data supplied by that authority.

• If you have any queries about our approach please do not hesitate to contact us: [email protected]


A: Libraries and Library Users

•

•

•

•

•

•

Population is an important figure in this report aswe use it as a denominator to adjust for the sizeof the authority (see next chart).

Sheffield is the 2nd largest of the 16 authoritiescompared here (in terms of population).

The number of active borrowers per 1,000population is a key indication of how well thelibrary service engages with the public.

Sheffield is in the top quartile suggesting that thelibrary service engages well with the populationwhen compared to the other authorities.

Please see appendix 1 for further details onquartiles.

Sheffield has one of the highest numbers oflibraries within the group giving an indication ofthe scale of the library service.

For more information about this type of chartplease see appendix 1.

EXECUTIVE SUMMARYComparing Sheffield with 15 Other Library Authorities

This summary provides an overview of the key indicators from the main report along with a few points of current interest,showing how your authority's library service compares against other authorities. Unless specified otherwise all data relates to 2011-12 Actuals.

The chart on the left compares the number oflibraries your authority has with the otherauthorities in the comparison. Sheffield has 31libraries (the bar highlighted in black) comparedto an average of 21 libraries (as shown by thehorizontal line). Each pale bar represents one ofthe authorities in the comparator group.

Population (000's)

0

100

200

300

400

500

600

700

800

e a w z t s f h k d u r n g m x

Number of Active Borrowers per 1,000 population

0

50

100

150

200

250

300

350

x r a m s f z k u w n d e h t g

Number of Libraries (31/03/12)

05

101520253035404550

e z a w t k s d x u f m r n h g


B: Resourcing

•

•

•

•

•

•

For most authorities a drop can be seen in the 2012-13 estimates.

One well publicised approach that libraryauthorities are taking is using volunteers.

Sheffield had 0.2% of 'worked hours' provided byvolunteers in 2011-12 compared to an average of1.1%.

Total revenue expenditure per 1,000 population isa key cost indicator. Figures in the graphopposite are 2011-12 actuals.

Sheffield comes out as being at the lowest end ofthe comparison, which suggests that is isproviding a low cost service. It may be worthlooking back to the number of active borrowersper 1,000 population to check that the service issuccessfully engaging with the public.

The line chart plots the total revenue expenditure per 1,000 population over the last four years and shows theestimated figure for 2012-13. The population figure used for all years is the mid-year 2011 figure, so the changes invalue relate to changes in expenditure only.

Total Revenue Expenditure per 1,000 population

£0

£5,000

£10,000

£15,000

£20,000

£25,000

x z e h w k r f n s u t a d g m

Total Revenue Expenditure per 1,000 population: Time Series

£0

£5,000

£10,000

£15,000

£20,000

£25,000

2008-09 2009-10 2010-11 2011-12 2012-13

Sheffield Average

Volunteer hours as a % of volunteer hours plus employee hours

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

4.0%

x n u h g t s e w k f d z a r m


C: Workload

•

•

•

D: Stock

•

E: Performance

•

It is also another measure of engagement andoffers a more complete picture as it will includeother reasons for visiting the library as well asborrowing.

This chart compares another core library activity,providing an indicator for both workload and thedemand placed on the library book stock.

This chart compares the overall book stock levelof the library service.

Sheffield successfully supplied 58% of bookrequests within 7 days of request. This was at thelow end of the authorities compared.

The number of visits per 1,000 population is astrong indicator of workload faced by theauthority.

Physical Visits for Library Purposes per 1,000 population

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

x s z r e k a h u w n d f t m g

Total Book Stock per 1,000 population

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

w r k z e n a f u s t h g x m d

Total Book Issues per 1,000 population

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

r x f w n k z e u s a d h m t g

Percentage supplied within 7 days

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

k t g n f h u e d z r m s x a w


(See page 8 for details)

Section Contents

Page 8 A1: Service Points

Number of service pointsBusiest service points

Page 9 A2: Population Density

Comparisons for static & mobile libraries

% authorities without mobile libraries

Page 10 A3: Opening Hours

Distribution of opening hours

Opening hours at busiest service points

Page 11 A4: Library Users

Number of active borrows

Number of housebound readers

Number of visits

Electronic counters

Visits to website

Page 13 A5: Electronic Workstations

Number of terminals

Number of hours available & recorded

Public wi-fi access

SECTION A: LIBRARIES AND LIBRARY USERS

Total Service Points per 100,000 population

0

1

2

3

4

5

6

7

8

9

x t k z d m w u e n r s a f h g

• This section compares the information on numbers of libraries, opening hours, library users, visits and electronic access.


at 31 March 2012

Mobile Libraries

Static Service Points

Total Service Points

Population

Source: CIPFA Public Library Statistics 2012 - Cells 1 to 7, ONS Population Estimates Mid 2011

2011-12 Actuals

Busiest Service Point (Issues): Busiest Service Point (Visits):

Issues per annum Visits per annum

Source: CIPFA Public Library Statistics 2012 - Cells 13 & 14 Source: CIPFA Public Library Statistics 2012 - Cells 15 & 16

275,504 705,121 460,169

Authority Average

Average

551,800 334,963

418,910

Busiest Service Points

Sheffield Central Sheffield Central

Authority

Authority Average

29 5.3 6.0

31 5.6 6.3

2 0.4 0.3

A1: Service Points

Number / 100k pop Average

Issues per annum

050,000

100,000150,000200,000250,000300,000350,000400,000450,000

a x e z s w k h n f r d u g m t

Visits per annum

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

m z e a k r s h x w d u n f g t

Total Service Points

05

101520253035404550

e z a w t k s d x u f m r n h g

Total Service Points per 100,000 population

0

1

2

3

4

5

6

7

8

9

x t k z d m w u e n r s a f h g


2011-12 Actuals

Population Density

Mobile Libraries

Number / 100k pop Average

2 0.4 0.3

Mobile Libraries

A2: Population Density

Population Density and Number of Service Points

Authority Median15.0 22.1

Mobile Libraries

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

0 5 10 15 20 25 30 35 40 45Population Density

Mob

ileLi

brar

ies

per

100,

000

popu

latio

n

Comparator Group

Sheffield

Static Service Points

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

0 5 10 15 20 25 30 35 40 45Population Density

Sta

ticSer

vice

Poin

tspe

r10

0,00

0po

pula

tion

Comparator Group

Sheffield

• In urban areas of high population density a small number of service points will be able to provide service to a large population. In rural areas more service points will be required to enable the population to have easy access.

• The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population density increases (on the horizontal axis), the number of libraries per 100,000 population tends to be lower.

• As these charts are strongly effected by outliers, values for population density are capped at 120 and service points per 100,000 population capped at 18.0 and 3.0 for static service points and mobile libraries respectively.

Mobile libraries per 100,000 population

0.00.20.40.60.81.01.21.41.6

z e d x k a s t w u r n m h g f

43.8%

56.3%

% Authorities with no mobile libraries

% Authorities with mobile libraries


2011-12 Actuals

Hours Open

All Libraries < 10

Mobile Libraries >10

Static: 10-29

Static: 30-44

Static: 45-59

Static: >60

Total

Busiest Service Point (Issues): Busiest Service Point (Visits):

Average: 54.7Sheffield 52.5 Average: 53.4 Sheffield 52.5

Opening Hours - Busiest Service Points

Sheffield Central Sheffield Central

31

1 1

0 1 0.0 0.3

0.2 1.6

45.2% 31.1%

45.2% 30.0%

0.0% 5.5%

14 7 2.5 2.0

3.2% 28.4%

14 5 2.5 2.1

1 7 0.2 0.3 3.2% 4.4%

0.2 0.0 3.2% 0.6%1 0

% in Each BandAuthority Average Authority Average Authority Average

Service Points / 100,000 population

A3: Opening Hours

Percentage of libraries in each opening hours band

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

All Libraries < 10 Mobile Libraries >10 Static: 10-29 Static: 30-44 Static: 45-59 Static: >60

Weekly Opening Hours

Sheffield

ComparatorGroup

Opening Hours at theBusiest Service (Issues)

0

10

20

30

40

50

60

70

s f e h u z w r d a x g k t m n

Opening Hours at theBusiest Service (Visits)

0

10

20

30

40

50

60

70

m s f e h u z w r t d a x g k n


2011-12 Actuals

Active Borrowers

Housebound Readers

Source: CIPFA Public Library Statistics 2012 - Cells 91, 92

Physical Visits

2007-08

2008-09

2009-10

2010-11

2011-12

Source: CIPFA Public Library Statistics 2012 - Cell 93 and equivalent for previous years

2,557,296 4,634 4,457

2,645,392 4,836 4,698

2,569,562 4,626 4,730

Number per 1,000 pop Average

2,725,210 5,099 4,905

2,676,322 5,047 5,134

100,865 183 167

756 1.4 1.7

Physical Visits for Library Purposes

A4: Library Users

Number /1,000 pop Average

Number of Active Borrowers

0

50

100

150

200

250

300

350

x r a m s f z k u w n d e h t g

Number of Housebound Readers per 1,000 population

0

1

2

3

4

5

r x d m z f e g a s h n k w t u

Physical Visits for Library Purposes

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

x s z r e k a h u w n d f t m g

Physical Visits per 1,000 population

4,000

4,200

4,400

4,600

4,800

5,000

5,200

2007-08 2008-09 2009-10 2010-11 2011-12

Sheffield Average


2011-12 Actuals

Average

S.P. with Electronic Counters Visits to Website

Source: CIPFA Public Library Statistics 2012 - Cell 96 Source: CIPFA Public Library Statistics 2012 - Cell 97

Website Visits

2007-08

2008-09

2009-10

2010-11

2011-12


1,256,822 2,278 1,899

2,605,467 4,763 2,898

2,800,049 5,041 2,647

2,480,181 4,677 1,767

2,474,089 4,629 2,701


51% 2,27890%

A4: Library Users (continued)

Authority Number per 1,000 pop Average

1,8991,256,822

Percentage of Service Points with Electronic Counters

0%

20%

40%

60%

80%

100%

h n g s a w e z t d u r x m k f

Visits to Website per 1,000 population

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

e u a g w n k f x r t z s h m d

Website Visits per 1,000 population

0

1,000

2,000

3,000

4,000

5,000

6,000

2007-08 2008-09 2009-10 2010-11 2011-12

Sheffield Average


2011-12 Actuals

Terminals Hours Available


Hrs Recorded Service Points with Wi-Fi Access


per 1,000 pop Average Authority Average

186,885 339 593 0% 19%

265 48.0 68.5 428,389 776 1,369

per 100,000 pop Average Number

A5: Electronic Workstations

per 1,000 pop AverageNumber

Number of Terminals per 100,000 population

0

20

40

60

80

100

120

t m k h n x s g d e u f w r z a

Number of Hours Recorded per 1,000 population

0100200300400500600700800900

m g e z s f k r t x u h w d a n

Number of Hours Available per 1,000 population

0

500

1,000

1,500

2,000

2,500

m k t s f x e g h u r z d w a n

Percentage of Service Points with Public Wi-Fi Access

0%10%20%30%40%50%60%70%80%90%

100%

w f r x s n h t z u m k g e d a



Section Contents

Page 15 B1: Financial Information (Actuals)

Net expenditure, revenue expenditure & income

Revenue expenditure breakdown

Revenue income breakdown

Page 18 B2: Cost Indicators

Various cost indicators

Page 19 B3: Financial Information (Estimates)

Net expenditure, revenue expenditure & income

% expenditure on staff and materials

Page 20 B4: Staffing

Staff per 100k population

Professional & other paid staff

Staff costs per employee

Electronic counters

Visits to website

Page 22 B5: Volunteers

Analysis of numbers and hours

SECTION B: RESOURCING

Total Revenue Expenditure

£0

£5,000

£10,000

£15,000

£20,000

£25,000


• This section examines levels of expenditure, staffing and the use of volunteers.

Revenue Expenditure per 1,000 population


2011-12 Actuals

Revenue Expenditure

Revenue Income

Net Expenditure

graphs shown per 1,000 population

Source: CIPFA Public Library Statistics 2012 - Cells 126, 136 & 137

Revenue Expenditure

2008-09

2009-10

2010-11

2011-12

2012-13 (Estimates)


7,796,349 14,129 16,491

6,618,250 11,994 15,900

8,516,054 15,569 18,458

9,024,708 16,246 18,294

£ per 1,000 pop Average

10,250,395 19,178 19,117

(851,837) (1,544) (1,085)

6,944,512 12,585 15,405

B1: Financial Information (Actuals)


16,491 7,796,349 14,129

Revenue Expenditure per 1,000 population: Time Series

£0

£5,000

£10,000

£15,000

£20,000

£25,000

2008-09 2009-10 2010-11 2011-12 2012-13

Sheffield Average

Net Expenditure

£0

£5,000

£10,000

£15,000

£20,000

£25,000

x z e h f r w k s n u d t g a m


£0

£5,000

£10,000

£15,000

£20,000

£25,000


Revenue Income

£0

£500

£1,000

£1,500

£2,000

£2,500

e a n x t z u k s w g h r f m d


Revenue Expenditure (2011-12 Actuals)

Employees

Premises

Total Materials

Computing Costs

Other Supplies & Services

Transport

Third Party Payments

Support Service Costs


graphs show expenditure per 1,000 population

Source: CIPFA Public Library Statistics 2012 - Cells 100 to 126

0 0 2,538

7,796,349 14,129 16,491

45,254 82 193

0 0 81

11,062 20 386

439,432 796 677

992,598 1,799 2,018

802,838 1,455 1,651


5,505,165 9,977 8,947

Employees

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

z w a x r e u n f s h m k d t g

Premises

£0

£500

£1,000

£1,500

£2,000

£2,500

£3,000

s t x h e z n d r w a g u k f m

Total Materials

£0

£500

£1,000

£1,500

£2,000

£2,500

£3,000

x t s r f n u a w e d m z g h k

Computing Costs

£0

£200

£400

£600

£800

£1,000

£1,200

e f m g d r n h s t z k a w u x


£0

£200

£400

£600

£800

£1,000

£1,200

£1,400

f r h a n z e t d u w g s x k m

Transport

£0

£100

£200

£300

£400

£500

£600

£700

z x k d e m s n r f g w t a u h


£0

£100

£200

£300

£400

£500

£600

£700

k n h t s u w z x r m g f e d a


£0

£1,000

£2,000

£3,000

£4,000

£5,000

£6,000

£7,000

x k z e h w u f n s g r d m t a



Revenue Income (2011-12 Actuals)

Overdue Charges

Hire of Audio & Visual Materials

Specific Grants

Receipts from the Public

Corporate Income

Other Income

Total Revenue Income


(95,092) (172) (159)

(851,837) (1,544) (1,085)

(31,012) (56) (329)

(491,452) (891) (216)

(164,520) (298) (144)

0 0 (87)


(69,761) (126) (151)

Overdue Charges

£0

£50

£100

£150

£200

£250

n u e x s h w r f k a z g m t d


£0

£50

£100

£150

£200

£250

£300

£350

w x a n u s f h d z g t k r e m

Specific Grants

£0

£100

£200

£300

£400

£500

£600

x n g u r k z f h e t w s m d a

Receipts from the Public

£0£200£400£600£800

£1,000£1,200£1,400£1,600£1,800£2,000

e z x k n w r h s u m g f t d a

Corporate Income

£0£100£200£300£400£500£600£700£800£900

£1,000

a k z t u s g h n r f x d w m e

Other Income

£0

£100

£200

£300

£400

£500

£600

£700

t s u e w n a m f h z r g x k d


Average Cost per Book Cost per Visitor

• Average cost per book acquisition. • Revenue expenditure divided by visitor number.

Source: CIPFA Public Library Statistics 2012 - Source: CIPFA Public Library Statistics 2012 -Sum of Cells 102 to 106 divided by Cell 36 Cell 126 divided by Cell 93

% Employee Expenditure % Material Expenditure

Source: CIPFA Public Library Statistics 2012 - Source: CIPFA Public Library Statistics 2012 -Cell 100 as a percentage of Cell 126 Cell 120 as a percentage of Cell 126

% Support Services

Source: CIPFA Public Library Statistics 2012 -Cell 125 as a percentage of Cell 126

% Average

0% 15%

% Average % Average

71% 54% 10% 10%

B2: Cost Indicators

£ p Average £ p Average

£8.63 £8.23 £3.05 £3.70

Average Cost per Acquisition (Books)

£0

£2

£4

£6

£8

£10

£12

£14

x t s k g a u h m r e d z f n w

Material Expenditure as a % of Revenue Expenditure

0%2%4%6%8%

10%12%14%16%18%20%

t s r x m f d a n u g w e h z k

Employee Expenditure as a % of Revenue Expenditure

0%

10%

20%

30%

40%

50%

60%

70%

80%

a m w u r d z t g n s f e h k x

Cost per Visitor

£0

£1

£2

£3

£4

£5

£6

g f z w t e n h x k u m d r a s

Support Service Costs as a % of Revenue Expenditure

0%

5%

10%

15%

20%

25%

30%

35%

40%

k x z e h u w f n g s r d m t a



Net Expenditure

Employees

Premises

Supplies & Services - Materials

Other Expenditure

Revenue Expenditure

Revenue Income

Net Expenditure

Source: CIPFA Public Library Statistics 2012 - Cell 140 to 144

2012-13 Estimates 2012-13 Estimates

% Employee Expenditure % Material Expenditure

Source: CIPFA Public Library Statistics 2012 - Source: CIPFA Public Library Statistics 2012 -Cell 140 as a percentage of Cell 144 Cell 142 as a percentage of Cell 144

69% 56% 10% 10%

5,933,500 10,753 14,834

% Average % Average

6,618,250 11,994 15,900

(684,750) (1,241) (1,065)

692,040 1,254 1,615

504,860 915 3,446

4,564,150 8,271 8,825

857,200 1,553 2,015

B3: Financial Information (2012-13 Estimates)


Material Expenditure as a % of Revenue Expenditure

0%

2%

4%

6%

8%

10%

12%

14%

16%

m s x f d g r t a n u k w z e h

Employee Expenditure as a % of Revenue Expenditure

0%

10%

20%

30%

40%

50%

60%

70%

80%

a m g z w f s h r u n t x e d k

Net Expenditure

£0£2,000£4,000£6,000£8,000

£10,000£12,000£14,000£16,000£18,000£20,000

w z r x e f k u d s h t n g m a


£0

£5,000

£10,000

£15,000

£20,000

£25,000

w e z x r k f u s d t h n g a m


£0

£500

£1,000

£1,500

£2,000

£2,500

e w n a t s x z k u h g r f d m


at 31 March 2012

Professional Staff

All Other Staff

Total Staff


This tree diagram analyses professional and other staff as a percentage of total staff. Your authority's value is followed by the average value in italics.

Professional Staff

Total Staff

All Other Paid Staff

18.0%

80.4% 82.0%

198.8 36.0 36.1

19.6%

39.0 7.1 6.5

159.8 29.0 29.6

B4: Staffing

FTE per 100,000 pop Average

Total Staff per 100,000 population

0

10

20

30

40

50

60

z x e r d w s a f k u h m t g n

Professional Staff per 100,000 population

0

2

4

6

8

10

12

14

u e z m f x w a n r s k g h d t

Other Paid Staff per 100,000 population

05

1015202530354045

z x d r e w s k a f h t g m u n


Employee Costs per Employee

Source: CIPFA Public Library Statistics 2012 -

Cell 100 divided by Cell 64

All Staff

2007-08

2008-09

2009-10

2010-11

2011-12


0.39

198.8 0.36 0.36

263.4 0.49 0.47

221.5 0.40 0.43

208.7 0.38

25,316

FTE per 1,000 pop Average

258.3 0.49 0.48

B4: Staffing (continued)

£ Average

27,691

Staff Numbers per 1,000 population: Time Series

0.00

0.10

0.20

0.30

0.40

0.50

0.60

2007-08 2008-09 2009-10 2010-11 2011-12

Sheffield Average

Employee Costs per 1,000 population

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

z w a x r e u n f s h m k d t g

Employee Costs per Employee

£0

£5,000

£10,000

£15,000

£20,000

£25,000

£30,000

£35,000

£40,000

n u a m t h g w f z s r e k x d

Employees per 1,000 population

0.0

0.1

0.2

0.3

0.4

0.5

0.6

z x e r d w s a f k u h m t g n


2011-12 Actuals

Volunteers

Volunteer Hours

Average Hours per Volunteer

Source: CIPFA Public Library Statistics 2012 - Cells 65 & 66

• The section below uses 1,625 hours as the annual hours worked by a full-time member of staff.• We use this to compare hours provided by paid staff and volunteers.• The two charts below compare the volunteers to the total of paid staff and volunteers.

% Hours worked by volunteers Volunteers as % headcount

Source: CIPFA Public Library Statistics 2012 - Cells 65 & 66 Source: CIPFA Public Library Statistics 2012 - Cells 65 & 66

Volunteers

2007-08

2008-09

2009-10

2010-11

2011-12

Source: CIPFA Public Library Statistics 2012 -

Cell 65 and equivalent for previous years

25 81

25 85

0 41

0.2% 1.1%

0 50

0 52

11.2% 32.5%

Number Average

FTE Average % Average

Average

25 85

24.0 36.3

600 1,970

B5: Volunteers

NumberNumber of Volunteers

0

100

200

300

400

500

x z e w h d s n f g t k a r u m

Number of Volunteer Hours

0

1,000

2,000

3,000

4,000

5,000

6,000

e x u h s w t n g z k f d a r m

Number of Hours per Volunteer

0

20

40

60

80

100

120

140

m u t g n s k h e f a w d r x z

Number of Volunteers: Time Series

0

10

20

30

40

50

60

70

80

90

2007-08 2008-09 2009-10 2010-11 2011-12

Sheffield Average

Volunteer hours as a % of volunteer hours plus employee hours

0.0%0.5%1.0%1.5%2.0%2.5%3.0%3.5%4.0%

x n u h g t s e w k f d z a r m

Number of volunteers as a % of volunteer headcount plus employee headcount

0%10%20%30%40%50%60%70%80%90%

x z h n e d w g s f t k u r a m



Section Contents

Page 24 C1: Book Issues

Split by children/adult and fiction/non-fiction

Page 25 C2: Stock Turn


Page 26 C3: Audio, Visual, Electronic & Other Issues

Split by various categories

Page 28 C4: Request Service

Total and online

Page 28 C5: Enquiries

Total and online

Page 28 C6: Inter-Library Loans

Supplied and received

SECTION C: WORKLOAD

Total Book Issues

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000


• This section examines issues and stock turn for books and other items along with requests, enquiries and loans.

Book issues per 1,000 population


2011-12 Actuals

Adult Fiction

Adult Non-Fiction

Children's Fiction

Children's Non-Fiction

Total Book Issues


Breakdown of issues (percentage). Your authority'svalue is followed by the average value in italics.

Adult Fiction

Adult Non-Fiction

Children's Fiction



42.5% 47.2%

6.7% 5.3%

BookIssues

21.5% 20.1%

29.3% 27.4%

137,497 249 208

2,049,010 3,713 3,930

440,184 798 791

600,794 1,089 1,075

870,535 1,578 1,855

C1: Book Issues

Number /1,000 pop Average Adult Fiction Issues

0

500

1,000

1,500

2,000

2,500

3,000

3,500

x r k f d n u z w e s h a t g m

Adult Non-Fiction Issues

0

200

400

600

800

1,000

1,200

1,400

w r n f e x a s z k h m u g d t

Children's Fiction Issues

0200400600800

1,0001,2001,4001,6001,800

r x w n u f z s m e a h t d k g

Total Book Issues

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000


Children's Non-Fiction Issues

0

100

200

300

400

500

600

700

800

r x a n f w s z m u e h d t k g


2011-12 Actuals

Adult Fiction

Adult Non-Fiction

Children's Fiction


Total Book Issues

Source: CIPFA Public Library Statistics 2012 - Cells 68 to 72 divided by Cells 23 to 27 respectively

• Number of books issued divided by the book stock(i.e. the average number of times each book was issued during the year).

2.4 2.2

4.5

5.0 5.4

3.2 2.7

6.9 4.8

4.1

C2: Stock Turn

Number Average

Adult Fiction Stock Turn

0.0

2.0

4.0

6.0

8.0

10.0

12.0

u x h n e r d w f a t k s g z m

Children's Fiction Stock Turn

0.01.02.03.04.05.06.07.08.0

w a e h x n d r m f t z s u g k

Children's Non-Fiction Stock Turn

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

w x n e r a f h d u m t s g z k

Total Book Issue Stock Turn

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

x w n d h u a e r f m t s z g k

Adult Non-Fiction Stock Turn

0.01.02.03.04.05.06.07.08.09.0

x w n a d m h f s u e r g k z t


2011-12 Actuals

Sound Recordings

Music

Adult Talking Books

Children's Talking Books

Video & DVDs

Multimedia & Open Learning

CD-ROMs & Software

Electronic Products

eBooks

eAudio

eAudiovisuals

Total Audio Visual Issues

graph shown per 1,000 population

Music

Adult Talking Books


Videos & DVDs


CD-ROMs & Software

eBooks

eAudio

eAudiovisuals

0.2% 0.4%

0.0% 1.6%

0.0% 0.8%

0.0% 0.0%

5.1% 6.6%

Audio, Visual,Electronic

& Other Issues

53.4% 31.1%

0.0% 1.3%

27.9% 43.0%

0 0.0 0.0

13.4% 15.1%

234,552 425.1 297.6

0 0.0 4.7

0 0.0 2.3

0 0.0 4.0

468 0.8 1.2

12,058 21.9 19.8

125,339 227.1 92.5

31,325 56.8 45.0

65,362 118.5 128.1

C3: Audio, Visual, Electronic & Other Issues

Number /1,000 pop Avg

Total Audio, Visual, Electronic & Other Issues

0

100

200

300

400

500

600

700

x r w a f n z u s d g e h t m k





C3: Audio, Visual, Electronic & Other Issues (continued)

Music Issues

020406080

100120140160

x r w f a u s g z d n k m t e h

Adult Talking Book Issues

0

50

100

150

200

250

300

x r f u z a n g m h w t e s k d

Children's Talking Book Issues

01020304050607080

e w r f g a n x d m s z h t u k

Video & DVD Issues

0

50

100

150

200

250

a x w z r d s n u f h t g m k e

Multimedia & Open Learning Pack Issues

02468

1012141618

n r d z g w t h m f k x u s e a

eBook Issues

0

5

10

15

20

25

30

n w e s z x u t r m k h g f d a

eAudio Issues

0

5

10

15

20

25

w r n e f d z x u t s m k h g a

eAudiovisual Issues

0.0

0.3

n z x w u t s r m k h g f e d a


2011-12 Actuals

Requests Online Requests



2011-12 Actuals

Enquiries Online Enquiries



2011-12 Actuals

Loans Supplied Loans Received



1.0 5.5

Number per 1,000 pop

279 0.5 6.0 534

per 1,000 pop Average


32.4 15.5

Average Number

187 94,141

C6: Inter-Library Loans

Number per 1,000 pop Average Number

321,095

Average Number

582 867 17,886

C5: Enquiries

171 67

Number per 1,000 pop

167,149 303

C4: Request Service


Number of Requests for Specific Items

0

50

100

150

200

250

300

350

n f a g h w m k r t d x e u s z

Number of Online Requests

020406080

100120140160180

x t a w n u g h d f m e r k s z

Number of Enquiries

0200400600800

1,0001,2001,4001,6001,8002,000

x u m e r z s n t f d k a h g w

Number of Online Enquiries

0

5

10

15

20

25

30

35

40

x u t s n m e d z a g r k w h f

Supplied

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

w u r f h m s k t x g z a e n d

Received

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

w u r m s h a x n z t f k d e g


(Stock per 1,000 population)


Section Contents

Page 30 D1: Book Stock


Page 32 D2: Audio, Visual, Electronic & Other Stock


Page 35 D3: Book Acquisitions


Page 36 D4: Audio, Visual, Electronic & Other Acquisitions


Page 37 D5: All Acquisitions (Books & Audio Visual)

Trendline

Page 38 D6: Lending Stock Replenishment Rate

Overall replenishment rate

SECTION D: STOCK

• This section examines issues and stock turn for books and other items along with requests, enquiries and loans.

Book Stock at 31 March 2012

0

100

200

300

400Adult Fiction

Adult Non-Fiction

Children's Fiction


Avg Sheffield


• Books per 1,000 population, see next page for detail.

This tree diagram analyses each type of stock as a percentage of total book stock. Your authority's value is followed by the average value in italics.

Reference Books

Adult Fiction

Adult Non-Fiction

Book Stock Lending Stock

Children's Fiction


Reserve Stock


12.5% 10.1%

5.7% 7.7%

38.0% 35.7%

30.2% 30.7%

66.1% 77.8%

19.2% 23.5%

D1: Book Stock

Summary

28.2% 14.5%

Book Stock at 31 March 2012

0

50

100

150

200

250

300

350Adult Fiction

Adult Non-Fiction

Children's Fiction


Avg Sheffield


at 31 March 2012

Reference Books

Lending Stock

Adult Fiction

Adult Non-Fiction

Children's Fiction


Reserve Stock

Total Book Stock



685,767 1,243 1,237

56,843 103 97

38,832 70 96

137,061 248 296

86,991 158 226

179193,581

172,459 313 343

D1: Book Stock (continued)

No. /1,000 pop Avg

351

Children's Fiction Stock

0

50

100

150

200

250

300

350

r u k s z f x m n g w t e a d h

Children's Non-Fiction Stock

0

50

100

150

200

250

300

r k z s a f m x u n t d g h w e

Reserve Stock

0

50

100

150

200

250

300

350

h t n u d x w z r a f e m s k g

Total Book Stock

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

w r k z e n a f u s t h g x m d

Reference Book Stock

0100200300400500600700800

w e a n u k t z g x h r f d s m

Adult Fiction Stock

0

100

200

300

400

500

600

k z r f s m g d x a w n t e h u

Adult Non-Fiction Stock

0

100

200

300

400

500

600

r z k f e s w h u g a n m t d x


• Stock per 1,000 population, see next page for detail.

This tree diagram analyses each type of stock as a percentage of total audio visual stock.Your authority's value is followed by the average value in italics.

For Reference Music

Adult Talking Books


Videos & DVDs

Audio, Visual,

Electronic & Lending Stock Multimedia & Open Learning Packs

Other Stock

CD-ROMs & Software

eBooks

eAudio

eAudiovisuals

Reserve Stock


9.0% 4.4%

0.0% 0.5%

0.0% 0.0%

0.1% 0.2%

0.0% 1.8%

46.2% 27.8%

91.0% 86.3% 0.0% 1.1%

25.9% 30.8%

8.1% 6.6%

D2: Audio, Visual, Electronic & Other Stock

0.0% 9.3% 19.7% 31.4%

Stock at 31 March 2012

0

10

20

30

40

50Reference

Music

Adult - Talking Books

Children - Talking Books

Video/DVD

MultimediaSoftware

Reserve

eBooks

eAudio

eAudiovisuals

Avg Sheffield


at 31 March 2012

For Reference

Lending Stock

Sound - Music

Sound - Adult Talking Books

Sound - Children's Talking Books

Video & DVDs


CD-ROMs & Software

Electronic - eBooks

Electronic - eAudio

Electronic - eAudiovisuals

Reserve Stock

Total Audio Visual Stock

graph shown per 1,000 population


62,218 112.8 116.8

0 0.0 0.0

5,569 10.1 4.7

0 0.0 1.6

0 0.0 0.5

0 0.0 1.0

62 0.1 0.1

4,573 8.3 6.1

26,163 47.4 25.6

11,172 20.2 28.9

14,648 26.5 28.4

31 0.1 10.0

0.1 10.0

D2: Audio, Visual, Electronic & Other Stock (continued)

Number Avgper 1,000 pop

Total Audio Visual Stock

0

50

100

150

200

250

z x r f w a s d u g t h k e n m




D2: Audio, Visual, Electronic & Other Stock (continued)

Reference Stock

0.020.040.060.080.0

100.0120.0140.0160.0

z d e n w t s u a g x r m k h f

Music Stock

0

20

40

60

80

100

120

x f s r w k g t u d a z m e h n

Adult Talking Book Stock

0

10

20

30

40

50

r f u g z d w k n s a h x t m e

Children's Talking Book Stock

02468

101214

r e f w a n u t s x m d g z h k

Video & DVD Stock

0

10

20

30

40

50

60

x a w s d r f u t g z h k e m n

Multimedia & Open Learning Pack Stock

0

1

2

3

4

5

z t f g w u h k x n d m r s e a

CD-ROM & Software Stock

0.00.10.20.30.40.50.60.7

n t z s w g a u k d x r m h f e

Reserve Stock

02468

10121416

x g a h u t r z w f e d s n m k

eBooks

0

2

4

6

8

10

12

n w e s x f z u t r m k h g d a

eAudio

0

1

1

2

2

3

3

r d w f e n z x u t s m k h g a

eAudiovisuals

000000000

n z x w u t s r m k h g f e d a


2011-12 Actuals graphs shown per 1,000 population

Reference Books

Lending Stock

Adult Fiction

Adult Non-Fiction

Children's Fiction


Total Book Acquisitions

This tree diagram analyses each type of stock as a percentage of total book acquisitions. Your authority's value is followed by the average value in italics.

Reference Books Adult Fiction

Adult Non-Fiction

Book Acquisitions Lending Stock

Children's Fiction



25.2% 21.8%

22.7% 28.2%

8.6% 6.0%

95.1% 96.7%

54,598 98.9 141.8

4.9% 3.3% 43.4% 43.9%

11,811 21.4 38.7

4,477 8.1 8.2

22,555 40.9 60.3

13,096 23.7 30.0

2,659 4.8 4.7

D3: Book Acquisitions


Total Book Acquisitions

0

50

100

150

200

250

r t f s n x w d e u m g z h a k

Reference Book Acquisitions

0

5

10

15

20

25

n w t z a r e g h u k f d m x s

Adult Fiction Acquisitions

0

20

40

60

80

100

120

r x f s t n z d g w e u h m a k

Adult Non-Fiction Acquisitions

0

10

20

30

40

50

60

t r f e n s g w d u a x m z h k

Children's Fiction Acquisitions

0

10

20

30

40

50

60

t s m r f x u w d n e h g z a k

Children's Non-Fiction Acquisitions

0

5

10

15

20

25

r s d n e f a t h u z m w x k g


2011-12 Actuals


For Reference

Lending Stock

Sound - Music

Sound - Adult Talking Books

Sound - Children's Talking Books

Video & DVDs

CD-ROMs, Software & Multimedia*

eBooks

eAudio

eAudiovisuals

Total Audio Visual Acquisitions

* Includes CD-ROMs & Software, Multimedia & Open Learning


7,112 12.9 11.5

0 0.0 0.4

0 0.0 0.0

0 0.0 0.3

0 0.0 0.9

15 0.0 0.5

5,093 9.2 4.5

840 1.5 1.7

1,164 2.1 3.2

18 0.0 0.1

D4: Audio, Visual, Electronic & Other Acquisitions

Number Avgper 1,000 pop

Total Audio Visual Acquisitions

0

5

10

15

20

25

w x f s r a u d h n g z t m k e

Adult Talking Book Acquisitions

0

1

2

3

4

5

6

f n r m x w s z h g t a u d e k

Children's Talking Book Acquisitions

0.00.20.40.60.81.01.21.41.6

f x n w r d s u h t e g a z m k

Video & DVD Acquisitions

0

2

4

6

8

10

a s h w u x f d g z t r k m n e

Reference Acquisitions

0.0

0.2

0.4

0.6

0.8

1.0

z a w x u t s r n m k h g f e d

Music Acquisitions

0

1

2

3

4

5

6

f r u x g w a z d s t k e n m h

eAudio & eAudiovisual Acquisitions

0.0

0.5

1.0

1.5

2.0

2.5

3.0

r d w e n z x u t s m k h g f a

eBook Acquisitions

0

1

2

3

4

5

w n s x e z u t r m k h g f d a

CD-ROMs, Software & Multimedia Acquisitions*

0.0

0.5

1.0

1.5

2.0

z d t r w n g x u s k f m h e a


This tree diagram analyses each type of stock as a percentage of total audio visual acquisitions. Your authority'svalue is followed by the average value in italics.

For Reference Music

Adult Talking Books


Videos & DVDs

Audio, Visual,

Electronic & Lending Stock Multimedia & Open Learning Packs

Other Acquisitions

CD-ROMs & Software

eBooks

eAudio

eAudiovisuals


Acquisitions

2007-08

2008-09

2009-10

2010-11

2011-12

Source: CIPFA Public Library Statistics 2012 - Cells 36 & 61

61,710 112 150

103,111 189 217

109,864 198 187

87,592 164 216

108,450 205 210

0.0% 3.7%


0.0% 0.0%

D5: All Acquisitions (Books and Audio Visual)

0.0% 0.4%

0.0% 7.4%

71.6% 39.0%

100.0% 100.0% 0.0% 1.9%

16.4% 28.1%

0.2% 4.7%

D4: Audio, Visual, Electronic & Other Acquisitions (continued)

0.3% 0.5% 11.8% 14.6%

Acquisitions per 1,000 population: Time Series

0

50

100

150

200

250

2007-08 2008-09 2009-10 2010-11 2011-12

Sheffield Average


Lending Stock • Time taken in years to replenish the lending stock on

Replenishment Rate open access or available on loan at 2011-12 rate.

Source: CIPFA Public Library Statistics 2012 - (Cell 27 + Cell 47) / (Cell 35 + Cell 60)

Years Average

8.6 7.1

D6: Lending Stock Replenishment Rate

Lending Stock Replenishment Rate

0

5

10

15

20

25

30

k z a g m e h r u f s w n d x t



Section Contents

Page 40 E1: Requests

% supplied in 7, 15 and 30 days

Page 41 E2: Adults Public Library Users Survey (PLUS)

Satisfaction Measures

Page 42 E2: Childrens Public Library Users Survey (PLUS)

Satisfaction MeasuresOutcome Measures

SECTION E: PERFORMANCE

• The CIPFAstats Public Library Statistics primarily collect cost and quantity figures. Here we analyse the performance data included, in particular the results of the lastest PLUS surveys*.

Library is 'Very Good' or 'Good'

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

a z u g m d h s x e w k f t n r

*Public Library Users Survey (PLUS) This PLUS data is the feedback from the individuals who makes use of library services. It contains the views of children, young people and adults from diverse neighbourhoods who have been surveyed on a variety of topics including books, homework and computers. Examples of the way the PLUS data is used includes, for example, demographic profiling to determine demand amongst key groups for services. If you would like to learn more about PLUS please contact [email protected]


2011-12 Actuals

Percentage Supplied

within 7 days

within 15 days

within 30 days


80%

77% 91%

E1: Requests

Authority Average

58% 67%

69%


0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

k t g n f h u e d z r m s x a w


0%10%20%30%40%50%60%70%80%90%

100%

k z g t n u e m h d f r x w s a


0%10%20%30%40%50%60%70%80%90%

100%

z g k n m t d u e x h r w f s a


Survey Year: **

Proportion who view their library opening hours as 'very good' or 'good'

Proportion who find the library easily accessible

Proportion who find the choice of books as 'very good' or 'good'

Proportion who view their library as 'very good' or 'good'


78%

92%

E2: Public Library User Survey (PLUS)Over 16

Authority Average

na 88%

na 96%

na

na

Choice of Books is 'Very Good' or 'Good'

40%

50%

60%

70%

80%

90%

100%

a d g k r z u f n h s e w x t m

Library is 'Very Good' or 'Good'

40%

50%

60%

70%

80%

90%

100%

a z u g m d h s x e w k f t n r

Library Opening Hours are 'Very Good' or 'Good'

40%

50%

60%

70%

80%

90%

100%

a f u g e r s d h k t z x w m n

Library is easy to get to

40%

50%

60%

70%

80%

90%

100%

z a r e h d n s w f k g t u x m


Survey Year: **

Proportion who view their library to have convenient opening hours

Proportion who find it easy to access the library

Proportion who view the books in their library as 'good'

Proportion who view their library as 'good'


87%

na 95%

na 88%

na 83%

E3: Public Library User Survey (PLUS)Under 16

Authority Average

na

The Library is open when I want to come in

40%

50%

60%

70%

80%

90%

100%

s n k g d a f u r w e t m x z h

Library is 'Good'

40%

50%

60%

70%

80%

90%

100%

s n k g d a z r u t w f m e h x

Library is easy to get to

40%

50%

60%

70%

80%

90%

100%

s n k g d a r u t f e w z m h x

Books are 'Good'

40%

50%

60%

70%

80%

90%

100%

s n k g d a z r u t f m w e h x


Proportion who view their library to have helped them:

Read better

Do better at school

Use computers better

Make friends

Join in and try new things

Learn and find things out


If there are no figures for your authority in Section E2 & E3, your authority may not have taken part in the PLUS surveys

recently. For more information contact [email protected]

na 53%

na 23%

na 34%

Average

na 59%

na 40%

na 23%

E3: Public Library User Survey (PLUS)Under 16 (continued)

Authority

Using the Library has helped to read better

0%

10%

20%

30%

40%

50%

60%

70%

s n k g d a r x t f h u e z w m

Using the Library has helped to do better at school

0%5%

10%15%20%25%30%35%40%45%50%

s n k g d a r x f h t e u m z w

Using the Library has helped to use computers better

0%

5%

10%

15%

20%

25%

30%

35%

s n k g d a x t m h r z e f u w

Using the Library has helped to make friends

0%

5%

10%

15%

20%

25%

30%

35%

s n k g d a t m r u z x w h f e

Using the Library has helped to join in & try new things

0%5%

10%15%20%25%30%35%40%45%

s n k g d a u t r w x m f e z h

Using the Library has helped to learn and find things out

0%

10%

20%

30%

40%

50%

60%

70%

s n k g d a t w r z e f u h x m


APPENDIX 1 - Comparative Bar Charts Page 45

APPENDIX 2 - Background Information Page 48

APPENDIX 3 - Financial Information Page 50

APPENDIX 4 - Other CIPFA Libraries Services Page 52

APPENDIX 5 - Contact Us! Page 52

APPENDICES

• Information to help you get the most out of the report.

The report makes a great deal of use of one simple type of chart that is used by many organisations including the consultants McKinsey & Co. to display data simpy and effectively. This section provides a detailed overview of the chart and instructions on how to read the charts to get the most out of them.

This appendix provides comparisons for educational achievement, deprivation, area, population and population density as all these can have in impact on libraries planning.

This appendix provides more detailed tables of the financial data analysed in section B.

Links to other services that CIPFA provides for library authorities.

Let us know what you think and how we can make the profile more useful.


APPENDIX 1 - Comparative Bar ChartsComparative bar charts

This type of chart is the backbone of our report. It enables us to display the data for the entire group efficiently, displays clearly to readers where their authority sits compared to the group and provides key information about the range of values being compared.

While we hope these charts will be intuitive to many readers, some readers will benefit from a little more information. In this appendix we clarify how these charts work and present techniques for getting the most out of the them.

Example 1: Anatomy of a comparative bar chart

This chart displays fictional user satisfaction data for 25 authorities. Each bar represents an individual authority and the bar for the reader's authority highlights in black.

The values for the authorities are displayed in order starting at the highest value at the left of the chart and dropping to the lowest at the right of the chart.

In this example, the black bar highlights on the left of the chart, showing that the authority is performing strongly (has a high value) for this indicator when compared to the other 24 authorities.

The horizontal black line is the average value for the group. In this example it can literally 'be seen' that the authorities user satisfaction is clearly above average as the black bar is taller than the height of the average line.

The y-axis shows the scale and enables readers to judge the values of individual authorities and the average. While readers natually cannot read exact values off the chart, your authority's own value and the group average will be displayed near the chart, often with the associated raw data.

• group average

• comparator authority

• your authority

Example 2: Comparative bar charts for reports with small numbers of authorities

This example displays fictional income data for 12 authorities.

Authorities can request copies of this report using any grouping of authorities that they wish (e.g. small regional groupings, nearest neighbours or family groupings, core cities up to the whole of Britain).

For small groupings of authorities (19 or less) we display letters under the charts and provide a key in the report to enable readers to identify each of their comparator authorities individually.

• letters enable readers to identify specific authorities


Example 3: Zero values and unavailable data

Zero values: In some cases the value for any authority might be zero, in this case the value 'displays' as a bar of zero height (i.e. no bar) on the right of the distribution (which follows the pattern of lowest values to the right of the chart).

Unavailable data: In other cases there may not be data available, either because the data were not supplied, or because the data supplied have been rejected. These are displayed by missing bars on the left of the chart.

Averages: Zero values are included in the average as they are genuine values for authorities. The average however excludes unavailable data.

This chart shows fictional agency staff costs for 12 authorities. The four missing bars can potentially cause confusion, however it will quickly become second nature to readers.

In this chart, authorities q, f and a have no spend on agency staff, i.e. they have not used agency staff and therefore their values are genuinely zero. However the use by authority h is unknown and has been excluded from the analysis (represented by the gap on the left of the chart). The chart average is based on only 11 authorities as authority h is excluded.

Example 4: Comparisons with large numbers of authorities

When a large number of authorities are displayed the individual bars get so small that they start to merge. The value for your authority should still be clearly visible as the black bar. While individual bars cannot be seen, this does not detract from the readers ability to compare their value to the group, or learn about overall range of values.

This chart shows fictional overhead costs for 150 authorities. By looking at the shape of the graph and position of the black bar and average line the following information can be observed.

• The black bar authority has a very low figure, being less than a third of the group average.• Data were not available for around 10% of the authorities (gap on left of the chart).• 5% of the authorities report either zero or miniscule costs (gap on right of the chart).• There is great variation in these costs, as the distribution slopes smoothly from left to right showing that there is no 'typical' value for this cost.


Examples 5-8: Example distributions and help in interpreting them

The distributions of values shown on the charts can vary greatly. Here we show some examples to help readers understand how the distributions can vary. In each case we will keep the black bar authority's value the same and the group average the same, however the shape of the graph and distribution of the groups values are varied to give quite different pictures of the example authority's costs.

• This chart shows a very common distribution (which a statistician would appropriately call the 'normal' distribution).• While there is a wide range of values (20-100) the majority of authorities are in a much tighter range (about half are between 50 and 70).• In this particular case the highlighted authority has one of the highest costs.

• This chart shows a straight sloping distribution.• There is no consistency between authorities and no such thing as a typical value.• In this particular case the highlighted authority is above average, but not signficantly so.

• This distribution is quite rare, the chart clearly displays two distinct groupings of authorities.• In this case interpreting the highlighted authorities value is difficult and it is important to investigate the reasons behind this variation.

• This chart shows little variation between authorities.• In this particular case the highlighted authority is clearly the most expensive per 1,000 population.

QuartilesWe finish this introduction with a quick note about quartiles. Quartiles are a popular simple way to examine distributions of cost or performance data.Quartiles are produced by splitting the distribution into four quarters, as presented on the right.Mathmatically the word quartile refers to the boundaries between the quarters (called the lower quartile, median and upper quartile).In business & management the word quartile is more often used to refer to the quarters themselves. "Top quartile" is used to desribe the best quarter (e.g. highest performance) while "bottom quartile" refers to the worse (e.g. high cost or low performance).It is common approach to view "being in the top quartile" as a benchmark to be achieved, and "being in the bottom quartile" as a sign of problems.We do not show quartiles in this report, as this approach can be viewed as simplistic, and it does not fit in with the purpose of the report, which is to inform rather than judge. The reader should however compare the top and bottom charts and note how easy it is to quarter the distribution with the mind's eye.


Educational Attainment

Source: CIPFA Children's Services Actuals Statistics 2010-11 - Column 313

Index of Deprivation

• The higher the index, the more deprived the authority is.

Source: CLG Indices of Deprivation 2010

Deprivation

Average27.4 28.3

APPENDIX 2 - Background Information

Educational Attainment

Average49.1% 55.0%

Indices of Deprivation

0

5

10

15

20

25

30

35

40

g m r h x k s d a t e u z w n f

Percentage of pupils achieving 5 A*-C grades including English & Maths

0%

10%

20%

30%

40%

50%

60%

70%

x h z f t u n d r k s e m w a g


Population

Source: ONS Mid 2011 Population Estimates

Area

Source: ONS Area 2011

Population Density

Population Density

Median15.0 22.1

Area

Average36,794 19,357

Population

Average551,800 334,963

Population

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

e a w z t s f h k d u r n g m x

Area

0

10,000

20,000

30,000

40,000

50,000

60,000

e z a t d x h k w s f m g u n r

Population Density

0

5

10

15

20

25

30

35

40

45

w r u s f n g m k h a x e z t d


For Sheffield City CouncilFinancial Information 2011-12 (Actuals)

Revenue Expenditure

Employees

Premises

Supplies & Services

Books & Pamphlets

- Reference

- Adult Fiction

- Adult Non-Fiction

- Children's Fiction

- Children's Non-Fiction

Newspapers, Periodicals & Magazines

Sound Recordings1

Videos, DVDs, CD-ROMs, Software & Multimedia2

Electronic & Online Products3

Other Acquisitions

Bookbinding

Total Materials

Computing Costs


Transport




Revenue Income

Overdue Charges

Reservation Fees

Lettings


Electronic Revenue

Specific Grants

Provision of Library Services to other Local Authorities

Miscellaneous - receipts from the public

Miscellaneous - corporate income


Net Expenditure (excluding Capital Charges)

Capital Charges

Total Net Expenditure (including Capital Charges)

Total Capital Expenditure

1 Includes Music, Adult Talking Books and Children's Talking Books (Cells 108 to 110)2 Includes Video Recordings & DVDs, Multimedia & Open Learning Packs and CD-ROMs & Software (Cells 111 to 113)3 Includes eBooks, eAudio, eAudiovisual and Online / Electronic Products (Cells 114 to Cell 117)

7,829,106 14,188 17,357

1,450,757 2,629 1,055

6,944,512 12,585 15,405

884,594 1,603 1,952

(491,452) (891) (216)

(851,837) (1,544) (1,085)

0 0 (12)

(31,012) (56) (329)

0 0 (31)

0 0 (87)

(95,092) (172) (101)

(164,520) (298) (144)

0 0 (15)

(69,761) (126)


(151)

0 0 2,538

7,796,349 14,129 16,491

45,254 82 193

0 0 81

11,062 20 386

439,432 796 677

1,000 2 7

802,838 1,455 1,651

76,967 139 138

76,589 139 39

48,302 88 119

80,478 146 74

18,077 33 46

48,557 88 107

150,448 273 293

150,598 273 186

1,000 2 150

150,822 273 491

Average

8,947

992,598 1,799 2,018

5,505,165 9,977

APPENDIX 3 - Financial Information

£ per 1,000 pop


Financial Information 2012-13 (Estimates)

Revenue Expenditure

Employees

Premises

Supplies & Services - Materials

Other Expenditure


Revenue Income

Net Expenditure (excluding Capital Charges)

Capital Charges

Total Net Expenditure (including Capital Charges)

(1,065)

6,145,791 11,138 16,031

5,933,500 10,753 14,834

212,291 385 1,196

504,860 915 3,446

6,618,250 11,994 15,900

(684,750) (1,241)

857,200 1,553 2,015

692,040 1,254 1,615


4,564,150 8,271 8,825


APPENDIX 4 - Other CIPFA Libraries Services

APPENDIX 5 - Contact Us!

• CIPFA Public Library Statistics

CIPFA are the leading independent source of data about local government services, undertaking more than 30 surveys annually. We have been collecting data relating to public libraries for more than fifty years. The data collected represents the most comprehensive source of information relating to measuring the performance of public library authorities in the UK.

A working group of local authority practitioners and central government representatives meet bi-annually to help shape the direction of the questionnaire and data that is collected to ensure that it is continually adapted to remain relevant in an ever-changing environment.

Datasets provide financial and non-financial information for local government managers engaged in comparative analysis and performance measurement. Subscribers to www.cipfastats.net have access to our historical archive of downloadable data in addition to a range of interactive and visual tools to help with further analysis.

www.cipfastats.net/leisure/publiclibrary

• CIPFA Public Library User Survey (PLUS)

CIPFA have been developing and supporting a range of library survey tools, enabling authorities to collect feedback from users of their services, since 1995. This began with the launch of PLUS in 1995, which was followed by Children's PLUS in 1997, ePLUS in 2001 and the Home Delivery Survey in 2005.

Indicators from PLUS were adopted by the Audit Commission and the Department for Transport, Local Government and the Regions (DTLR now DCLG) for the collection of a number of Best Value Performance Indicators (BVPIs). It was also adopted by the Department for Culture, Media and Sport (DCMS) for their Public Library Service Standards (PLSS) and Public Library Impact Measures (PLIMs).

New from July 2012: The 2012 Adult PLUS survey has now been updated and includes new questions on transport, use of computers and living arrangements. The questionnaire and manual of guidance can be accessed by subscribers from www.cipfasocialresearch.net/subscribersarea, which will also include details on how CIPFA can help you to deliver your survey and make best use of the results.

www.cipfasocialresearch.net

We hope you have found the profile interesting and informative.

This is the second year of the profile and we aim for this to to be a user-led product that improves year-on-year.

Please help us improve the next round by contacting us with your thoughts and suggestions!

[email protected]

We will also be happy to answer any queries you have regarding the profiles.


Documents

Sheffield City Council and... · 2015-11-07 · Section B - Resourcing Page 14 Section C - Workload Page 23 Section D - Stock Page 29 Section E - Performance Page 39 Appendices Page