SHARATH M C E-Mail: sharathmc@yahoo.co.in#4/A, 6th B main 11th cross,J P nagar 3rd phase, Ph: 9886189557, 9141254163Bangalore –560 078

OBJECTIVE:

To work in an organization, which provides an opportunity to work under challenging, motivated, teamwork environment and has ample growth opportunity.

Work Experience:

Working as Technical Support Engineer (Computer Hardware and Networking) for Sysco Systems and IT Solutions, Bangalore from Feb-2003 to Dec 2005.

Working as Technical Support Engineer for Ralco Synergy Pvt. Ltd from Dec 2005 to Jan 3rd 2007.

Working as Customer Support engineer in Cisco Systems, Inc. on behalf of Pacer Automation Pvt. Ltd from Jan 17th 2007 to April 2011.

Working as Technical Support Engineer for Empower Security Labs Pvt. Ltd from May 15th 2011 to till date

Specilization:Server trouble shooting, raid configuration, assembling, domain creation and adding members to the same and Customer support

Computer Skills:Software:

Operating Systems : DOS, Windows OS. Packages : MS-Office Database : MS-Access

Hardware: Basics of Hardware Troubleshooting PC Assembling Software/OS installation

Major Exposures:1. 64 bit TYAN servers with dual O/S installation of 64-bit (AMD opetron)2. Major IBM SERVERS (X-series 205,206,225,226,345,335,345,255,235,445) and

Workstations ( Intellistation M-pro & A-pro) working environment

JOB Responsibilities: Attending customer calls for their query clarification/solutions Server O/S installations and troubleshooting Raid Configuration Server Assembling Maintaining team Resident Engineer activities Network configuration and domain stuffs

Certificates Undergoing:1. MCSA2. Planning for HP-UX/ SUN Solaris.

Areas of up gradation:1. Cisco Routers2. Sun Solaris Administration3. Windows security policies

O/S installations Known:1. Windows2. Solaris 8.0/9.03. HP-UX 11i with Oracle 9.2.0 for PA-RISC processor4. Linux (Red Hat , Fedora)5. AIX 5.3 ML 5

EDUCATION:

1. Diploma in Computer Science and Engineering SKB Polytechnic.

2. Diploma in Hardware & Networking from Jet King.

Worked as System Admin in M/s Mysore Paper Mills Ltd., for period of 10 months on behalf of M/s SYSCO Systems. Handled Corporate Administration at M/s Kar Mobiles Ltd., on behalf of SYSCO Systems.Managed a group of 9 technicians.

PERSONAL DETAILS:

FATHER NAME Channanke Gowda M C.Date of Birth : 6-January-1978Address #4/A, 6th B main 11th cross, J P nagar 3rd phase, Bangalore –560 078

Marital Status : Married.Hobbies : Listening to music, reading books, playing games

My key attributesGood communication skills and ability to learn and adapt with emerging new technologies, and keen to take

challenging tasks and understand the importance of knowledge sharing and team work.

Date: Sharath M C.