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SGS TRAINING COURSES JULY - DECEMBER 2014 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES WWW.NA.SGS.COM KNOWLEDGE ENHANCED PERFORMANCE TRANSFORMATION FURTHER EXCELLENCE EXPERTISE SKILLS BEHAVIOUR ABILITY RETENTION

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Page 1: SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES/media/Local/USA...sgs academy – transforming people and businesses ... understanding & documenting iso 14001:2004 environmental management

SGS TRAINING COURSESJULY - DECEMBER 2014

SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES

WWW.NA.SGS.COM

Knowledge

enhanced performance

TransformaTion

furTher excellence

experTise

sKills

Behaviour

aBiliTy

reTenTion

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1 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

MISSION STATEMENT

Our goal is to provide the highest quality training to clients and help them get the most from their training budget. Through our experienced tutors, structured interactive training courses, and extensive training experience in the market, we can definitely meet every training need. We use our tradition, values and network to support you throughout the training process.

We have a variety of training courses ranging from introductory to implementation to in-depth internal and lead auditor courses covering different industry sectors. Our expertise provides the depth to also create training courses to address specific learning objectives and training goals.

We will work with you to provide the training courses that suit your needs. Many of our training courses are offered publicly with an expanded portfolio available at your facility (in-house). Should you have any questions about our training courses, please feel free to contact us.

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2TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

Exactly what is it that we do at SGS? We make business faster, simpler and more efficient, giving our clients a real competitive edge in the area of inspection, verification, testing and certification.

SGS is the world’s leading inspection, verification, testing, training and certification company. Recognized as the global benchmark for quality and integrity, we have more than 75K employees and operate more than 1,500 offices and laboratories around the world.

We are constantly looking beyond customers’ and society’s expectations in order to deliver market leading services wherever they are needed. As the leader in providing specialized business solutions that improve quality, safety and productivity and reduce risk, we help customers navigate an increasingly regulated world. Our independent services add significant value to our customers’ operations and ensure business sustainability.

OUR VISIONWe aim to be the most competitive and the most productive service organization in the world. Our core competencies in inspection, verification, testing, training and certification are being continuously improved to be best-in-class. They are at the heart of what we are. Our chosen markets will be solely determined by our ability to be the most competitive and to consistently deliver unequalled service to our customers all over the world.

OUR HISTORYEstablished in 1878, the company started by offering agricultural inspection services to grain traders in Europe. From those early beginnings, we grew in size and scope as our agricultural inspection services spread around the world. On 19 July 1919, the company adopted the name of Société Générale de Surveillance

(today, known as SGS). During the mid-20th century, we began to diversify and started offering inspection, testing, training and verification services across a variety of sectors, including industrial, minerals and oil, gas and chemicals, among others. In 1981, the company went public.

The current structure of SGS, consisting of 10 business segments operating around the world, was formed in 2001. From our beginnings in 1878 as a grain inspection house, we have steadily grown into our role as the industry leader. We have done this through continual improvement and innovation and through supporting our customers’ operations by reducing risk and improving productivity.

OUR VALUEWe help customers all over the world operate in a more sustainable manner by improving quality and productivity, reducing risk, verifying compliance, and increasing speed to market. Our range of services cover all industry sectors and touch the products and services that consumers around the world rely on countless times in their everyday lives. From the energy that powers the cars we drive and the homes we live in, from the food on our plates to the clothes on our back, from the quality of the air we breathe to the safety of the pharmaceuticals we take, SGS provides independent services that make a difference in people’s lives. At the end of the day, our value lies in what our services make possible for our customers and, ultimately, for their consumers.

SAMPLE OF OUR EXPERTISE AND ACTIVITIES

SYSTEMS AND SERVICES CERTIFICATION (SSC)

High-performing business processes are at the heart of today’s economy. The audit

and certification services we provide to a wide variety of customers allow them to enhance their business processes and get out in front of the issues affecting them. With our services, they can deliver extra value, improve quality management and performance, minimize risk, and gain a real advantage over the competition.

TPECS ACCREDITED COURSESThe Training Provider Examination Certification Scheme (TPECS) is an Exemplar Global (RABQSA) competency-based training certification that has been designed to reflect contemporary and innovative learning and assessment (examination) practices, address industry expectations and, above all, demonstrate that applicants achieve the level of knowledge competence required for personnel certification. TPECS focuses on the training outcome and as such each applicant will be assessed on their level of competence required for certification. Successful completion of a TPECS course fulfills the training requirement for either a qualification-based or competency-based auditor certification scheme.

WHY SGS?SGS has an unparalleled global network of trainers and auditors regularly working with management schemes. This unique perspective and expertise gives you a competitive advantage through more broad understanding of the international standards and management schemes.SGS Trainer Credentials:

• Dynamic subject matter experts-Auditors themselves with industry know-how

• Average of 23yrs in their respective field of work

• 98.8 attendee satisfaction

• Support from the most credible resource available-a Certified Body

OUR BACKGROUND

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3 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

SGS ACADEMY – WELCOMEWelcome to the SGS Academy courses overview. Through our broad selection of high quality professional training you can strengthen your workforce and increase your productivity by ensuring everyone has the very latest knowledge. Our training programs cover a wide range of topics related to areas such as quality, performance, health and safety and accredited training for auditor development.

FORMAT

We offer a variety of different options in order for you to complete your course. Based on your individual needs, you can opt for a:

PUBLIC TRAINING SESSION WITH COLLEAGUES

These courses are available on pre-determined dates and set locations. The material delivered on these courses is generic, but where appropriate examples will always be from both service and manufacturing industries. This type of learning provides opportunity to gain other organizations point of view. Training can be tailored to the products, processes, and/or systems of your facility and practice

implementing these solutions.

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

Running a course at your premises allows you to shape the message and style of the presentation to suit the individual culture of your organization. It is often the most convenient and the most cost-effective solution if you wish to train a number of your staff, or when confidentiality is an issue. Training will be provided at a time and location of your choosing, call us for a no obligation quote.

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

Virtual training classes are conducted by a live instructor via the Internet. Virtual courses follow the same agenda and timing of traditional public courses. Virtual courses also reduce travel costs and time away from the office. An Internet connection is required for these courses.

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

E-Learning training courses are self paced, software or “cloud” driven courses. Class work can be scheduled around personal and professional work, resulting in flexible learning. eLearning courses reduce travel cost and time away from the office. Participants also have the option to select learning materials that meets their level of knowledge and interest. Course attendees can study wherever they have access to a computer and Internet. The courses are self-paced, providing learning modules that allow learners to work at their own pace.

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TRANSFERS, SUBSTITUTIONS, CANCELLATIONS

PRICE INCREASES

Every effort will be made to avoid increases to posted prices. In the event of a price increase, attendees will be notified and entitled to cancel at any time and receive a full refund limited to the paid course fee.

BOOKING

DISCOUNTS

1-888-882-3460

WWW.NA.SGS.COM

[email protected]

The following discounts apply to most of our training courses:

EARLY BIRD REGISTRATIONS:

Register 30 days in advance and receive 5% off; register 60 days in advance and receive 10%.

MULTIPLE DISCOUNT REGISTRATIONS:

3 or more registrations to any combination of training courses receive following:

• 3-5 attendees = 10% discount

• 6-10 attendees = 15% discount

• 11+ attendees = 20% discount (maximum)

*All attendees must register/attend training courses within a 12-month period

*Discounts cannot be combined

REFERRAL:

10% discount for referring others that attend a training courses at full price.

*This discount can be combined with above discounts.

An attendee booked for a public/webinar course can be substituted at anytime at no extra charge.

An attendee can transfer to another public course/webinar beyond fourteen (14) calendar days and the full paid course fee will be credited to the cost of the new course. Transfers within fourteen (14) calendar days will incur a 25% charge.

All fees will be refunded if notice of cancellation from public course/webinar is received fourteen (14) calendar days or more before the start of the course.

There will be no refund of a public course/webinar attendee if notice of cancellation is received within seven (7) calendar days of the scheduled start date or if attendee does not attend the course.

SGS Canada Inc. and SGS North America Inc. reserves the right to cancel any training event at any time in circumstances beyond our control. SGS Canada Inc. and SGS North America Inc. shall be under no liability whatsoever in respect of any consequences (e.g., airfares, hotels, car rents) of such cancellation except that any course fees paid will be refunded in full.

4TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

SGS ACADEMY – TRANSFORMING PEOPLE AND BUSINESSES

As the leader in professional training, we draw on our years of worldwide experience to provide effective learning and development opportunities. We make a difference to individuals, teams and businesses, nurturing talent and enabling continuous organizational progression. Our specialists partner with course participants, identifying improvement objectives and supporting the professional journey.

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5 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

COURSE

ENVIRONMENTAL

UNDERSTANDING & DOCUMENTING ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS PAGE 7

ISO 14001:2004 INTERNAL AUDITOR TRAINING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS PAGE 8

ISO 14001:2004 LEAD AUDITOR TRAINING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS PAGE 9

MINING SAFETY PAGE 10

PLANT BREEDING & GENETICS PROFESSIONAL DEVELOPMENT CERTIFICATE PAGE 10

GREEN BUILDING PAGE 10

ENVIRONMENTAL COMPLIANCE PAGE 11

FOOD

INTRODUCTION TO GMP & HACCP SYSTEMS PAGE 12

GMP & HACCP IMPLEMENTATION PAGE 12

GMP & HACCP INTERNAL AUDITOR TRAINING PAGE 13

ADVANCED HACCP – VALIDATION & VERIFICATION PAGE 13

GMP & HACCP EVERYDAY FOOD SAFETY PAGE 14

FOOD PROCESSING MANAGEMENT PAGE 14

STEPS TO IMPLEMENT & AUDIT AN INTEGRATED GFSI SCHEME CONFORMANT FOOD SAFETY MANAGEMENT SYSTEM PAGE 15

HOW TO PREPARE YOUR ANIMAL FEED/FOOD SAFETY SYSTEM FOR THIRD PARTY PAS222 & HACCP CERTIFICATION PAGE 15

HACCP PRINCIPLES FOR FOOD PROCESSORS & MANUFACTURERS PAGE 16

HACCP PRINCIPLES FOR FRESH PRODUCE INDUSTRIES PAGE 17

HACCP PRINCIPLES FOR WATER BOTTLERS & PROCESSORS PAGE 18

INTRODUCTION TO THE BRC GLOBAL STANDARD FOR PACKAGING & PACKAGING MATERIALS PAGE 19

IMPLEMENTATION OF THE BRC GLOBAL STANDARD FOR FOOD SAFETY PAGE 19

BRC GLOBAL STANDARD FOR FOOD SAFETY INTERNAL AUDITOR PAGE 20

INTRODUCTION TO THE BRC GLOBAL STANDARD FOR FOOD SAFETY PAGE 20

INTRODUCTION TO FSSC 22000 & ISO 22000 PAGE 21

FSSC 22000 & ISO 22000 SCHEME IMPLEMENTATION PAGE 21

FSSC 22000 & ISO 22000 FOOD SAFETY MANAGEMENT SYSTEM INTERNAL AUDITOR PAGE 22

FSSC 22000, ISO 22000 & ISO 9001 INTERNAL AUDITOR TRAINING PAGE 22

FSSC FOOD PACKAGING & ISO 22000 & PAS 223 IMPLEMENTATION COURSE PAGE 23

FSSC 22000 & ISO 22000 LEAD AUDITOR (IRCA ACCREDITED) IRCA CERTIFICATION #: A17304 PAGE 24

SQF 7.2 PROFESSIONAL PAGE 25

IMPLEMENTING SQF SYSTEMS PAGE 25

SQF INTERNAL AUDITOR TRAINING - NEW! PAGE 26

SQF ADVANCED PRACTITIONER - NEW! PAGE 26

LEARN2SERVE FOOD SAFETY MANAGEMENT PRINCIPLES PAGE 27

FOOD DEFENSE PAGE 27

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENTS 1 & 2 PAGE 28

PRODUCT TRACEABILITY & RECALL IN THE FOOD

INDUSTRY PAGE 29

OH&S

UNDERSTANDING & DOCUMENTING OHSAS 18001:2007 HEALTH & SAFETY MANAGEMENT SYSTEMS PAGE 31

OHSAS 18001:2007 INTERNAL AUDITOR TRAINING FOR HEALTH & SAFETY MANAGEMENT SYSTEMS PAGE 32

OHSAS 18001:2007 LEAD AUDITOR TRAINING FOR HEALTH & SAFETY MANAGEMENT SYSTEMS PAGE 33

OSHA (OCCUPATIONAL HEALTH & SAFETY) PAGE 34

CANADIAN DRIVER SAFETY PAGE 34

CANADA HEALTH & SAFETY PAGE 34

QUALITY

UNDERSTANDING & DOCUMENTING ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS PAGE 35

ISO 9001:2015 OVERVIEW OF THE PROPOSED CHANGES PAGE 35

BUSINESS AUDITS BASED ON ISO 19011:2011 PAGE 36

ISO 9001:2008 INTERNAL AUDITOR TRAINING FOR MANUFACTURING OR SERVICE PAGE 37

ISO 9001:2008 LEAD AUDITOR TRAINING FOR MANUFACTURING OR SERVICE PAGE 38

UNDERSTANDING & DOCUMENTING INTEGRATED MANAGEMENT SYSTEMS (ISO 9001:2008 &/OR ISO/TS 16949:2009, ISO 14001:2004 & OHSAS 18001:2007) PAGE 39

INTEGRATED MANAGEMENT SYSTEMS (IMS) –INTERNAL AUDITOR TRAINING (ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007) PAGE 40

INTEGRATED MANAGEMENT SYSTEMS (IMS) – LEAD AUDITOR TRAINING (ISO 9001:2008, ISO14001:2004 & OHSAS 18001:2007) PAGE 41

FUNDAMENTALS OF SUPPLY CHAIN MANAGEMENT (SCM) PAGE 42

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6TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

DESIGN OF EXPERIMENTS PAGE 42

EFFECTIVE PROBLEM SOLVING (EPS) – PROBLEM SOLVING METHODOLOGY AND CONCEPTS PAGE 42

SOCIAL RESPONSIBILITY

SOCIAL SYSTEMS FOUNDATION TRAINING COURSE – BASED ON SA 8000 PAGE 43

ISO 26000 ADOPTION COURSE - SOCIAL RESPONSIBILITY PAGE 43

INFORMATION SECURITY

INFORMATION SECURITY MANAGEMENT SYSTEMS INTRODUCTION & AWARENESS COURSE PAGE 44

INFORMATION SECURITY MANAGEMENT SYSTEMS INTERNAL AUDITOR COURSE PAGE 44

INFORMATION SECURITY MANAGEMENT SYSTEMS (ISMS) LEAD AUDITOR TRAINING PAGE 45

LABORATORY

UNDERSTANDING & IMPLEMENTING ISO/IEC 17025:2005 PAGE 46

ISO/IEC 17025:2005 INTERNAL AUDITOR TRAINING PAGE 46

ENERGY

ISO 50001 ENERGY MANAGEMENT SYSTEMS (ENMS) FOUNDATION PAGE 47

ENERGY MANAGEMENT SYSTEMS (ENMS)

INTERNAL AUDITOR TRAINING PAGE 47

ENERGY MANAGEMENT SYSTEMS (ENMS) LEAD AUDITOR TRAINING PAGE 48

CARBON ACCOUNTING AND GREENHOUSE GAS INVENTORY MANAGEMENT PAGE 48

LEAN SIX SIGMA

LEAN SIX SIGMA GREEN BELT CERTIFICATION PAGE 49

LEAN SIX SIGMA YELLOW BELT AWARENESS PAGE 49

LEAN SIX SIGMA BLACK BELT CERTIFICATION PAGE 49

COURSE

DISCOUNTS

The following discounts apply to most of our training courses:

EARLY BIRD REGISTRATIONS:

Register 30 days in advance and receive 5% off; register 60 days in advance and receive 10%.

MULTIPLE DISCOUNT REGISTRATIONS:

3 or more registrations to any combination of training courses receive following:

• 3-5 attendees = 10% discount

• 6-10 attendees = 15% discount

• 11+ attendees = 20% discount (maximum)

*All attendees must register/attend training courses within a 12-month period

*Discounts cannot be combined

REFERRAL:

10% discount for referring others that attend a training courses at full price.

*This discount can be combined with above discounts.

PRICE INCREASES

Every effort will be made to avoid increases to posted prices. In the event of a price increase, attendees will be notified and entitled to cancel at any time and receive a full refund limited to the paid course fee.

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7 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

ENVIRONMENTAL

UNDERSTANDING & DOCUMENTING ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS 2 DAYS • $795

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for Environmental Management Systems that can be applied to all auditor grades. This seminar fully covers the ISO 14001:2004 requirements. Other topics include the documentation process, and implementing or upgrading a management system to meet the requirements of ISO 14001:2004 and the operational objectives of the company.

LEARNING OUTCOMES:

• Understand the application of environmental management principles.

• Understand the application of environmental science and technology.

• Understand the application of environmental systems to different operational processes.

• Assess the risk of significant environmental impacts and activities identified in the context of the organization’s EMS management system.

• Assess the effectiveness of methodologies to control environmental hazards.

• Assess the EMS roles and responsibilities within the context of the organizational environment.

• Determine the adequacy and effectiveness of the EMS.

JULY 14 ANN ARBOR, MIJULY 14 MISSISSAUGA, ONSEPTEMBER 8 RUTHERFORD, NJSEPTEMBER 8 DALLAS, TX SEPTEMBER 22 ANN ARBOR, MISEPTEMBER 22 MISSISSAUGA, ONOCTOBER 20 CALGARY, ABNOVEMBER 3 ANN ARBOR, MINOVEMBER 3 MISSISSAUGA, ONNOVEMBER 3 SAN JOSE, CA

“THE INSTRUCTOR GAVE MANY GOOD EXAMPLES TO SHOW APPLICATION OF PRINCIPALS.”ALAN MACE - R.R. DONNELLEY

DISCOUNTS

The following discounts apply to most of our training courses:

EARLY BIRD REGISTRATIONS:

Register 30 days in advance and receive 5% off; register 60 days in advance and receive 10%.

MULTIPLE DISCOUNT REGISTRATIONS:

3 or more registrations to any combination of training courses receive following:

• 3-5 attendees = 10% discount

• 6-10 attendees = 15% discount

• 11+ attendees = 20% discount (maximum)

*All attendees must register/attend training courses within a 12-month period

*Discounts cannot be combined

REFERRAL:

10% discount for referring others that attend a training courses at full price.

*This discount can be combined with above discounts.

PRICE INCREASES

Every effort will be made to avoid increases to posted prices. In the event of a price increase, attendees will be notified and entitled to cancel at any time and receive a full refund limited to the paid course fee.

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8TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

ENVIRONMENTAL

ISO 14001:2004 INTERNAL AUDITOR TRAINING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS 3 DAYS • $1150

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for the Principal EMS Auditor grade or lower. This seminar fully covers the ISO 14001:2004 requirements. Other topics include audit systems, the auditing process and audit instruments; the documentation process, conducting an audit, writing the audit report, and taking corrective action. Auditing case studies to develop skills for identifying nonconformities will be used.

LEARNING OUTCOMES:

• Understand the application of environmental management principles.

• Understand the application of environmental science and technology.

• Understand the application of environmental systems to different operational processes.

• Assess the risk of significant environmental impacts and activities identified in the context of the organization’s EMS management system.

• Assess the effectiveness of methodologies to control environmental hazards.

• Assess the EMS roles and responsibilities within the context of the organizational environment.

• Determine the adequacy and effectiveness of the EMS.

• Understand the application of the principles, procedures and techniques of auditing.

• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

JULY 14 ANN ARBOR, MIJULY 14 MISSISSAUGA, ONSEPTEMBER 8 RUTHERFORD, NJSEPTEMBER 8 DALLAS, TXSEPTEMBER 22 ANN ARBOR, MISEPTEMBER 22 MISSISSAUGA, ONOCTOBER 20 CALGARY, ABNOVEMBER 3 ANN ARBOR, MINOVEMBER 3 ANN ARBOR, MINOVEMBER 3 SAN JOSE, CA

“REALLY APPRECIATED THE INSTRUCTOR’S PRAGMATIC APPROACH TO CORE TOOLS BASED ON HIS EXPERIENCE AND ALSO BASED ON COMMON SENSE. I WILL MOST DEFINITELY REQUEST THAT MY TEAM GOES THROUGH THE SAME TRAINING SO WE CAN DEPLOY ALL TOOLS EFFECTIVELY.”FRED TROUVE

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9 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

ENVIRONMENTAL

ISO 14001:2004 LEAD AUDITOR TRAINING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS 5 DAYS • $1795

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for the Lead EMS Auditor grade or lower. This seminar fully covers the ISO 14001:2004 requirements. Other topics include audit systems, the auditing process and audit instruments; the documentation process, conducting an audit, writing the audit report, and taking corrective action. Auditing case studies to develop skills for identifying nonconformities will be used. Techniques for leading audit teams will also be discussed.

LEARNING OUTCOMES:

• Understand the application of environmental management principles.

• Understand the application of environmental science and technology.

• Understand the application of environmental systems to different operational processes.

• Assess the risk of significant environmental impacts and activities identified in the context of the organization’s EMS management system.

• Assess the effectiveness of methodologies to control environmental hazards.

• Assess the EMS roles and responsibilities within the context of the organizational environment.

• Determine the adequacy and effectiveness of the EMS.

• Understand the application of the principles, procedures and techniques of auditing.

• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

• Establish, plan and task the activities of an audit team.

• Communicate effectively with the auditee and audit client.

• Organize and direct audit team members.

• Prevent and resolve conflict with the auditee and/or within the audit team.

• Prepare and complete the audit report.

JULY 14 ANN ARBOR, MIJULY 14 MISSISSAUGA, ONSEPTEMBER 8 RUTHERFORD, NJSEPTEMBER 8 DALLAS, TXSEPTEMBER 22 ANN ARBOR, MISEPTEMBER 22 MISSISSAUGA, ONOCTOBER 20 CALGARY, ABNOVEMBER 3 ANN ARBOR, MINOVEMBER 3 MISSISSAUGA, ONNOVEMBER 3 SAN JOSE, CA

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10TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

ENVIRONMENTAL

MINING SAFETY $20 PER MODULE

Modules include:

• Chemical Hazards (MSHA)

• Emergency Procedures (MSHA)

• Environmental Hazards (MSHA)

• Equipment Hazards (MSHA)

• Escape Respirators and SCSRs (MSHA)

Discounts are not applicable

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

PLANT BREEDING & GENETICS PROFESSIONAL DEVELOPMENT CERTIFICATE12 MODULES • 5-7 WEEKS PER

MODULE VOLUME DISCOUNTS APPLY

This online professional development certificate program covers a broad scope of key topics for seed industry and plant breeding professionals. Developed by distinguished professors from the University of Nebraska – Lincoln, the certificate program covers cutting-edge plant breeding technologies.

Discounts are not applicable

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

CALL FOR MORE INFO VIRTUAL

GREEN BUILDING $35 - $239

Modules include:

• Commercial Green Building

• Green Building with Steel

• Green Infrastructure

• Residential Green Building

Discounts are not applicable

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

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11 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

ENVIRONMENTAL

ENVIRONMENTAL COMPLIANCE $15 tO $499

This course provides essential knowledge and understanding of EPA regulations relating to hazardous wastes such as the Clean Air Act (CAA), Clean Water Act (CWA), RCRA, EPCRA, TSCA and CERCLA.

Discounts are not applicable

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

“I WAS ABLE TO ASK THE INSTRUCTOR QUESTIONS AND BE DIRECTED TO WHAT THE STANDARD REQUIRES AT ANY POINT DURING THE COURSE”. I LEARNED THE STANDARD.”KEZIA GONZALEZ - GOURMET BAKER INC.

“INSTRUCTOR WAS ONE OF THE BEST INSTRUCTORS I’VE EVER HAD. SHE UNDERSTOOD THE INFORMATION AND HER ABILITY TO TEACH WAS AMAZING!”MITCH FOUGERE

DISCOUNTS

The following discounts apply to most of our training courses:

EARLY BIRD REGISTRATIONS:

Register 30 days in advance and receive 5% off; register 60 days in advance and receive 10%.

MULTIPLE DISCOUNT REGISTRATIONS:

3 or more registrations to any combination of training courses receive following:

• 3-5 attendees = 10% discount

• 6-10 attendees = 15% discount

• 11+ attendees = 20% discount (maximum)

*All attendees must register/attend training courses within a 12-month period

*Discounts cannot be combined

REFERRAL:

10% discount for referring others that attend a training courses at full price.

*This discount can be combined with above discounts.

PRICE INCREASES

Every effort will be made to avoid increases to posted prices. In the event of a price increase, attendees will be notified and entitled to cancel at any time and receive a full refund limited to the paid course fee.

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12TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

INTRODUCTION TO GMP & HACCP SYSTEMS 1 DAY

The GMP and HACCP systems are recognized approaches to managing food safety. Our course provides you with an introduction to both the GMP and HACCP systems.

LEARNING OUTCOMES:

• Gain an overview of key elements of Codex Alimentarius GMP/HACCP requirements.

• Discuss components to implement and consistently maintain a HACCP system, including PRP’s, supplier review, and hazard analysis critical control points

PLEASE CALL US FOR A NO OBLIGATION QUOTE

GMP & HACCP IMPLEMENTATION 2 DAYS • $695

This course provides comprehensive steps to implementing a Hazard Analysis Critical Control Point (HACCP) system.

SGS training is based on ISO/TS 22002-1 criteria for prerequisite programs and Codex Alimentarius HACCP Guidelines, forming a sound foundation for future Global Food Safety Initiative (GFSI) approved food safety management schemes.

LEARNING OUTCOMES:

• Learn details of requirement and what is expected.

• Understand components of a robust system.

• Benefits of HACCP

• Prerequisite programs (Codex Alimentarius and PAS 220/ISO/TS 22002-1)

• Preliminary steps to HACCP

• HACCP Principles (Codex Alimentarius)

This course is recognized by the International HACCP Alliance

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

Now available in French Canadian & Spanish

JULY 23 RUTHERFORD, NJAUGUSt 5, 12 VIRtUALSEPTEMBER 24 CALGARY, ABOCtOBER 20, 27 VIRtUALNOVEMBER 17 FRESNO, CA

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13 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

GMP & HACCP INTERNAL AUDITOR TRAINING 2 DAYS • $695

This course provides comprehensive steps to perform an internal audit of Hazard Analysis Critical Control Point (HACCP) system.

SGS training is based on ISO/TS 22002-1 criteria for prerequisite programs and Codex Alimentarius HACCP Guidelines, forming a sound foundation for the future internal auditing of Global Food Safety Initiative (GFSI) approved food safety management schemes.

LEARNING OUTCOMES:

• Understand how each requirement is audited and interpreted.

• Gain skills to perform effective internal audits and be prepared to pass third party audits.

• Learn through interactive workshops on techniques for reviewing procedures /records, interviewing personnel and evaluating on site operations

• Common Traits of Good Auditors

• Organization/Time Management

• Auditor Behavior and Judgment

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

Now available in French Canadian & Spanish

AUGUSt 19 BOStON, MASEPtEMBER 9, 16 VIRtUALOCTOBER 1 SEATTLE, WANOVEMBER 13, 20 VIRTUALDECEMBER 3 SAN ANTONIO, TX

ADVANCED HACCP – VALIDATION AND VERIFICATION 2 DAYS • $695

This course provides comprehensive steps to validate and verify the HACCP system.

SGS training is based on Codex Alimentarius HACCP Guidelines and the major Global Food Safety Management System (GFSI) recognized FSMS audit schemes.

LEARNING OUTCOMES:

• Learn current guidelines for validation and verification

• Understand the differences between verification and validation activities

• Components of food safety management system for validation activities and verification activities

• Understand the regulatory requirements for validation and verification

This course is recognized by the International HACCP Alliance

AUGUST 6 VANCOUVER, BCSEPTEMBER 24 RUTHERFORD, NJNOVEMBER 19 CHICAGO, IL

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14TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

GMP & HACCP EVERYDAY FOOD SAFETY2-3 HOURS • $30

VOLUME DISCOUNTS APPLY

This course provides the required basic food safety guidelines for operators and employees who handle, process or deal with food. The course covers the material in an innovative and interactive form that utilizes game mechanics to ensure the trainee is ‘learning by doing’.

LEARNING OUTCOMES:

• Gain an overview of key elements of Codex Alimentarius Good Manufacturing Practices (GMP) and Hazard Analysis Critical Control Point (HACCP) requirements as they relate to production or manufacturing personnel.

• Understand the requirements to maintain a working environment that minimizes risks due to food hazards.

This course is in collaboration with:

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

Now available in Spanish

ON-DEMAND VIRTUAL

FOOD PROCESSING MANAGEMENT3 MODULES, 9 MONtHS

VOLUME DISCOUNTS APPLY

This program is designed by the University of Nebraska - Lincoln, one of the leading university food processing centers in the world. Taught by UNL’s award-winning and internationally respected faculty, this program provides practical training and management education to professionals working in, or who aspire to work in, the food processing industry.

LEARNING OUTCOMES:

• Prepares students to effectively hold management and supervisory positions in the food processing industry.

• Explore and understand food safety, quality control/assurance, employee safety, food processing and product development, business growth strategies, and human resources.

Discounts are not applicable.

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

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15 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

STEPS TO IMPLEMENT & AUDIT AN INTEGRATED GFSI SCHEME CONFORMANT FOOD SAFETY MANAGEMENT SYSTEM

3 DAYS • $795

This Implementation and Internal Auditor Course is designed for food safety professionals with an understanding of the food safety systems approach to food safety and the skills required to audit effectively against the major GFSI recognized schemes such as FSSC 22000 incorporates ISO 22000 (with ISO/TS22002-1), BRC Global Standard For Food Safety, IFS and SQF Code. Approximately 40% of the course time will be spent in interactive workshops.

LEARNING OUTCOMES:

• Explain the purpose and benefits of a FSMS which includes managing and reducing risk

• Describe the concept of food safety risk management as a strategic business driver;

• Explain the purpose of food safety standards used in the food chain and the benefits of using a GFSI Recognised Scheme

• Explain the international frameworks and protocols for the safe provision of foods;

• Understand the difference between legal compliance and conformity with international standards

• Explain the elements of food safety management systems

• Understanding on process approach audit

• Carry out effective integrated internal audit against a GFSI recognised scheme

• Identify non-conformities

• Understand the process to implement a GFSI benchmarked food safety management system audit reporting and follow up on audit

PLEASE CALL US FOR A NO OBLIGATION QUOTE

HOW TO PREPARE YOUR ANIMAL FEED/FOOD SAFETY SYSTEM FOR THIRD PARTY PAS222 & HACCP CERTIFICATION

2 DAYS • $695

This course provides comprehensive interpretation of the standard and steps to preparing an internal audit of the company’s animal feed safety system for Hazard Analysis Critical Control Point (HACCP) and PAS222 certification.

SGS training is based on PAS 222 criteria for feed industry prerequisite programs and Codex Alimentarius HACCP Guidelines.

LEARNING OUTCOMES:

• Write and audit PRP procedures

• Write and audit PAS 222 compliant SOP’s

• Conduct a simplified hazard analysis and determine CCP’s, critical limits and monitoring for finished feed and medicated feed processes

• Write a complete corrective action report

• Interpret and classify audit findings according to PAS 222 requirements

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

NOVEMBER 13 ST LOUIS, MO

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16TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

HACCP PRINCIPLES FOR FOOD PROCESSORS & MANUFACTURERSAPPROX. 15 HOURS • $299VOLUME DISCOUNTS APPLY

This course is designed to assist you to successfully develop a legally mandated HACCP food safety plan. Learn how to meet government, industry and auditor requirements for the development and application of a working HACCP plan, and how to implement Good Manufacturing Practices to support the plan. Become familiar with food safety regulations, and elements of the 2011 US Food Safety Modernization Act (FSMA), such as Food Defense and Traceability and the epidemiology of food borne disease. This course meets SQF Practitioner requirements.

LEARNING OUTCOMES:

• Understand the purpose and function of a HACCP system

• Recognize regulatory requirements under the 2011 Food Safety Modernization Act

• Identify conditions that promote food borne and waterborne pathogen growth, recognize the steps needed to prevent pathogens, and learn corrective actions to control and reduce them

• Understand the components of a HACCP program, the steps involved in building a plan, and what’s needed to build a strong team

• Understand how to conduct a thorough hazard analysis – know where to look!

• Know how to maintain your plan through active monitoring and verification

• Understand why recordkeeping and training are crucial to your success

• Be prepared for audits (the expected) and recalls (the unexpected)

This course is recognized by the International HACCP Alliance

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

“THE WHOLE CLASS REALLY APPRECIATED THE TRAINING CONTENT AND MATERIAL AND THE WAY IT WAS DELIVERED. THE INSTRUCTOR DID AN EXCELLENT JOB AND EVERYONE LIKED AND APPRECIATED THE INSTRUCTOR’S SKILLS AND CAPABILITIES.”JEAN-LUC BOUTILLIER, QUALITY MANAGER, INTERNATIONAL AIR TRANSPORT ASSOCIATION (IATA)

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17 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

HACCP PRINCIPLES FOR FRESH PRODUCE INDUSTRIESAPPROX. 15 HOURS • $299VOLUME DISCOUNTS APPLY

This course is designed to assist in implementing a legally mandated food safety plan for bringing the safest possible raw vegetables and fruits to market.

The course introduces food safety regulations, with an overview of elements of the 2011 Food Safety Modernization Act (FSMA), such as: Food Defense and Traceability; the epidemiology of food borne disease; agricultural and processing prerequisites on managing contamination of water, soil and production environments; and training of food handlers.

SGS training is based on PAS 220/ISO/TS 22002-1 criteria for prerequisite programs and Codex Alimentarius HACCP Guidelines, forming a sound foundation for future Global Food Safety Initiative (GFSI) approved food safety management schemes. This course meets SQF Practitioner requirements.

LEARNING OUTCOMES:

• Recognize basic regulatory requirements under FSMA (Food Safety Modernization Act)

• Recognize HACCP Prerequisites

• Understand what food borne and waterborne illnesses are, their causes, and conditions that promote pathogen growth

• Know what’s required for a thorough, product-specific hazard analysis

• Learn corrective actions to eliminate, reduce or control pathogens once introduced

• Recognize the steps to build a HACCP plan, and create documentation to support your HACCP plan

• Identify key HACCP concepts and their differences, such as Critical Control Point vs. Critical Limit

• Recognize the steps to build a strong HACCP team

• Prepare for HACCP audits (the expected) and know the auditor’s role in a potential recall process, and in a food security/food defense program for fresh produce

This course is recognized by the International HACCP Alliance

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

“THE INSTRUCTOR GAVE US EXAMPLES AND OPINIONS FROM AN AUDITORS VIEWPOINT TO HELP US ESTABLISH A STRONG FOOD SAFETY MANAGEMENT SYSTEM, THE COURSE WAS WELL STRUCTURED, THE INSTRUCTOR GAVE ME THE SUPPORT I NEEDED AND MY ANSWERS WERE ANSWERED IN FULL.”FENG-HSIN CHANG, A&A SOLUTIONS

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18TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

HACCP PRINCIPLES FOR WATER BOTTLERS & PROCESSORSAPPROX. 15 HOURS • $299VOLUME DISCOUNTS APPLY

This course is designed to assist you to successfully implement a legally mandated food safety plan. Learn how to identify, and ultimately prevent, potential sources of contamination to water supplies. Understand the steps required to greatly reduce the likelihood of contamination of your facility and your finished products. This course meets SQF Practitioner requirements.

LEARNING OUTCOMES:

• Understand the purpose and function of a HACCP system

• Recognize basic regulatory requirements under FSMA (Food Safety Modernization Act

• Understand the cause of food borne and waterborne illnesses

• Identify conditions that promote food borne and waterborne pathogen growth, recognize the steps needed to prevent pathogens, and learn corrective actions to control and reduce them

• Understand the components of a HACCP program, the steps involved in building a plan, and what’s needed to build a strong team

• Learn what’s required for a thorough hazard analysis – know where to look!

• Maintain your plan through active monitoring and verification

• Understand why recordkeeping and training are crucial to your success

• Be prepared for audits (the expected) and recalls (the unexpected)

This course is recognized by the International HACCP Alliance

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

“THE INSTRUCTOR GAVE US EXAMPLES AND OPINIONS FROM AN AUDITORS VIEWPOINT TO HELP US ESTABLISH A STRONG FOOD SAFETY MANAGEMENT SYSTEM, THE COURSE WAS WELL STRUCTURED, THE INSTRUCTOR GAVE ME THE SUPPORT I NEEDED AND MY ANSWERS WERE ANSWERED IN FULL.”FENG-HSIN CHANG, A&A SOLUTIONS

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19 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

“THE INSTRUCTOR HAD KNOWLEDGE OF THE TOPIC. I WILL DEFINITELY BRING KNOWLEDGE BACK TO MY COMPANY OF THE THINGS THAT I LEARNED THERE.”MARIA VERAN, PEKING NOODLE COMPANY

INTRODUCTION TO THE BRC GLOBAL STANDARD FOR PACKAGING & PACKAGING MATERIALS 1 DAY • $375

This course provides an overview of the British Retail Consortium (BRC) Global Standard on Packaging and Packaging Materials, Issue 4 and how it relates to your auditing practices.

LEARNING OUTCOMES:

• Gain an overview of the standard and its requirements through interaction with experienced SGS trainer/auditors

• Understand what’s new in Issue 4

• Develop a policy and objectives for product safety and quality

• Create process flow diagrams

• Learn the certification process and the SGS audit process

• Follow the roadmap to success

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

SEPtEMBER 17 VIRtUALOCTOBER 22 VANCOUVER, BC

IMPLEMENTATION OF THE BRC GLOBAL STANDARD FOR FOOD SAFETY 2 DAYS • $745

Understand the necessary steps to implement the British Retail Consortium (BRC) scheme for food safety and quality management, (GFSI recognized).

LEARNING OUTCOMES:

• Learn details of each requirement and what is expected by auditors.

• Understand components of a robust system.

• Discover through interactive workshops and discussion with experienced SGS trainers/ auditors of this scheme’s approach to implementing each of the areas listed below:

• BRC Issue Clauses and Position Statements

• BRC Audits and Certification

• Product Categories - Defining High Risk

• The Requirements of the BRC Standard

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

Now available in French Canadian

JULY 16 CALGARY, ABSEPtEMBER 18, 25 VIRtUALOCTOBER 20 RUTHERFORD, NJDECEMBER 1 ANAHEIM, CA

FOOD

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20TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

BRC GLOBAL STANDARD FOR FOOD SAFETY INTERNAL AUDITOR 2 DAYS • $745

This course provides steps in performing internal audits against the British Retail Consortium (BRC) scheme for food safety and quality management, (GFSI recognized).

LEARNING OUTCOMES:

• Understand how each requirement is audited and details of interpretation.

• Gain skills to perform effective internal audits and be prepared to pass third party audits.

• Learn through interactive workshops on techniques for reviewing procedures/records, interviewing personnel and evaluating on site operations, including the approach to auditing each of the areas listed below:

• BRC Issue Clauses and Position Statements

• BRC Audits and Certification

• Product Categories - Defining High Risk

• The Requirements of the BRC Standard

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

JULY 29 tORONtO, ONAUGUST 13, 20 VIRTUALSEPtEMBER 15 BOStON, MAOCTOBER 23 VANCOUVER, BCNOVEMBER 12, 19 VIRtUAL

INTRODUCTION TO THE BRC GLOBAL STANDARD FOR FOOD SAFETY 1 DAY

The Global Food Safety Initiative (GFSI) approved BRC scheme is central to your food safety management systems. Our one-day course provides you with an essential introduction to the BRC scheme for food safety and quality management.

LEARNING OUTCOMES:

• Gain an overview of the standard and its requirements through interaction with experienced SGS trainer/auditors

• Understand requirements and components of a robust system within a company.

• Learn this scheme’s approach to each of the areas listed below:

• History of BRC and the GFSI

• BRC Issue Clauses and Position Statements

• BRC Audits and Certification

• Product Categories - Defining High Risk

• The Requirements of the BRC Standard

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

PLEASE CALL US FOR A NO OBLIGATION QUOTE

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21 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

INTRODUCTION TO FSSC 22000 & ISO 22000 1 DAY

This course provides an introduction to the FSSC 22000 (GFSI recognized scheme) and ISO

22000 standard (with ISO/TS22002-1).

LEARNING OUTCOMES:

• Gain an overview of the scheme through interaction with experienced SGS trainer/auditors

• Understand requirements to implement and certify an FSSC 22000 or ISO 22000 system and consistently maintain it.

• General Criteria:

• Management and Policies

• PRPs/Supplier Review/HACCP

APPROVED TRAINING PROVIDER

PLEASE CALL US FOR A NO OBLIGATION QUOTE

FSSC 22000 & ISO 22000 SCHEME IMPLEMENTATION 3 DAYS • $795

This comprehensive training course covers the steps to implement a food safety system that conforms to the requirements of FSSC 22000 and/or ISO 22000. The training includes details of ISO/TS 22002-1, covering prerequisite programs (PRPs) and Codex Alimentarius HACCP Guidelines.

LEARNING OUTCOMES:

• Learn details of each requirement of either FSSC 22000 or ISO 22000 and what is expected by auditors.

• Understand components of a robust system.

• Learn management, communication and continual improvement elements that surround the PRP/HACCP based food safety systems.

• General Criteria

• Management and Policies

• PRPs/Supplier Review/HACCP

APPROVED TRAINING PROVIDER

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

AUGUST 6 BOSTON, MAAUGUSt 7, 14, 21 VIRtUALSEPTEMBER 8 SEATTLE, WAOCTOBER 28 SAN ANTONIO, TXNOVEMBER 4, 11, 18 VIRTUAL

FOOD

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22TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

FSSC 22000 & ISO 22000 FOOD SAFETY MANAGEMENT SYSTEM INTERNAL AUDITOR 2 DAYS • $695

This course provides comprehensive steps for effective internal auditing of food safety/quality systems against the requirements of FSSC 22000, ISO 22000 and ISO 9001. The training includes details of auditing PAS 220/ISO/TS 22002-1, covering prerequisite programs (PRPs), and Codex Alimentarius HACCP Guidelines.

LEARNING OUTCOMES:

• Understand how each requirement is audited and interpreted.

• Gain skills to perform effective internal audits and be prepared to pass third party audits.

• General Criteria

• Management and Policies

• PRPs/Supplier Review/HACCP

• Auditing Process

APPROVED TRAINING PROVIDER

AUGUST 26 ST LOUIS, MOSEPTEMBER 3, 10 VIRTUALSEPtEMBER 29 CALGARY, ABNOVEMBER 11 BOSTON, MADECEMBER 9, 16 VIRtUAL

FSSC 22000, ISO 22000 & ISO 9001 INtERNAL AUDItOR tRAINING 3 DAYS • $795

This course provides comprehensive steps for effective internal auditing of food safety/quality systems against the requirements of FSSC 22000, ISO 22000 and ISO 9001. The training includes details of auditing PAS 220/ISO/TS 22002-1, covering prerequisite programs (PRPs), and Codex Alimentarius HACCP Guidelines. It will also define the differences between ISO 9001 and ISO 22000, as well as the commonalities and additional requirements between ISO 22000 and ISO 9001.

LEARNING OUTCOMES:

• Understand how each requirement is audited and interpreted.

• Gain skills to perform effective internal audits and be prepared to pass third party audits.

• General Criteria and Management/Policies

• PRPs/Supplier Review/HACCP

• Auditing Process

OCTOBER 14, 21, 28 VIRTUAL

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23 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FSSC FOOD PACKAGING & ISO 22000 & PAS 223 IMPLEMENTATION COURSE 3 DAYS • $795

This course provides an understanding of the FSSC scheme’s requirements for implementing a compliant Food Safety Management System specific to food packaging.

LEARNING OUTCOMES:

• Explain the purpose and benefits of a FSMS which includes managing and reducing risk;

• Describe the concept of food safety risk management as a strategic business driver;

• Explain the purpose of food safety standards used in the food chain, how they interrelate and The benefits of using FSSC Standards;

• Explain the international frameworks and protocols for the safe provision of food packaging;

• Understand the difference between legal compliance and conformity with international standards;

• Explain the typical hazards associated within the food packaging material supply chain and the impact on the safety of food products

• Explain the elements of food safety management systems

• Application of the standard requirements at the work place

APPROVED TRAINING PROVIDER

AUGUST 11 NEW ORLEANS, LASEPtEMBER 23, 30, OCt 7 VIRtUALNOVEMBER 5 RUtHERFORD, NJ

FOOD

“EXCELLENT PRESENTATION FROM THE INSTRUCTOR.”JESUS CARDENAS - STAR FISHERIES

“WELL DONE...ALL MY QUESTIONS WERE ANSWERED TO OUR SATISFACTION ANDI HAVE MORE CONFIDENCE NOW IN THE WORK THAT I DO.”ELMER SACHUIE, WINPAK LTD

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24TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

FOOD

FSSC 22000 & ISO 22000 LEAD AUDItOR (IRCA ACCREDItED) IRCA CERtIFICAtION #: A17304 5 DAYS • $1895

The purpose of this training course is to provide food chain professionals with the skills and knowledge necessary to audit food safety management systems (FSMS) with a view to assess the adequacy of the design, implementation and improvement of a food industry organization’s FSMS against ISO 22000:2005 and in accordance with ISO 19011.

This course is designed for experienced food safety professionals with an understanding of the management systems approach to food safety and the skills required to audit effectively against FSMS.

LEARNING OUTCOMES:

By the end of this course, attendees will be able to:

• Describe the fundamental purpose of a FSMS as well as the principles, processes and techniques used of rte assessment and management of food safety hazards, including the significance of these for FSMS auditors;

• Explain the purpose, content and interrelationship of ISO 22000:2005, the ISO 9000 series, guidance documents (ISO 15161:2002, industry practice, standard operating procedures and the legislative framework relevant to FSMS;

• Explain the role of an auditor to plan, conduct report and follow up an FSMS audit in accordance with ISO 19011;

• Interpret the requirements of ISO 22000:2005 (with ISO 15161 as a guide) in the context of an FSMS audit with particular reference to:

• The effectiveness of an organization’s management of the risk through its food safety risk assessment program;

• The capability of an organization to maintain and exceed compliance with legislative requirements;

• The adequacy of the organization’s emergency preparedness and response;

• The implementation of operational risk control, monitoring and measurement;

• The continuous improvement of FSMS performance;

• Plan, conduct, report and follow up an audit in accordance with ISO 19011

APPROVED TRAINING PROVIDER

SEPtEMBER 15 ANAHEIM, CANOVEMBER 3 CHICAGO, IL

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25 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

SQF 7.2 PROFESSIONAL UPDAtE 3 HOURS • $149

During an interactive web-based session with an SQF food code expert, learn which changes must be made to your food safety system to ensure compliance is maintained.

Suppliers with an existing SQF certification will be required to upgrade their Systems to meet the requirements of Edition 7.2 for certifications or re-certifications on or after July 3rd 2014.

LEARNING OUTCOMES:

Discuss how to interpret and apply key additions to the revised code, including:

• Module 14: Food Safety Fundamentals – Good Manufacturing Practices for Food Brokers and Agents

• Requirements for seasonal suppliers

• Inclusion of all products produced on site in the scope of certification

• Updated criteria for multi-site operations

Consider additional code modifications in terms of your organization.

Practice interpreting food safety situations to identify nonconformance with the revised Code.

Have your questions clarified.

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

AUGUST 28 VIRTUALOCtOBER 9 VIRtUAL

IMPLEMENtING SQF SYStEMS - UPDAtED tO 7.2 EDItION 2 DAYS • $695

This course provides comprehensive steps to implement the Safe Quality Food (SQF) scheme for food safety and quality management, (GFSI recognized).

LEARNING OUTCOMES:

• Learn details of each requirement and what is expected by auditors.

• Understand components of a robust system.

• Discover through interactive workshops and discussion with experienced SGS trainers/auditors of this scheme’s approach to implementing each of the areas listed below:

• SQF code requirements

• Levels of SQF Certification

• Product Categories - Defining High Risk

• General Requirements

SGS is a licensed SAFE QUALITY FOOD INSTITUTE training center. This course meets SQFI requirement for SQF practitioner.

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

Now available in Spanish

JULY 22, 29 VIRtUALAUGUSt 5 FRESNO, CASEPtEMBER 17 RUtHERFORD, NJOCTOBER 21 CALGARY, ABOCtOBER 8, 15 VIRtUALNOVEMBER 18 ORLANDO, FL

FOOD

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26TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

SQF INTERNAL AUDITOR TRAINING - NEW! 3 DAYS • $795

This course provides inclusive steps to perform an internal audit of SQF system and equips participants with the knowledge and skills required to perform internal audits against SQF Code (7th Edition) which is one of the food safety schemes approved by Global Food Safety Initiative (GFSI).

LEARNING OUTCOMES:

• Understand how each SQF requirement is audited and interpreted

• Learn techniques for reviewing procedures and records, interviewing personnel and evaluating on site operations through interactive workshops and case study analysis

• Identify documents required for Food Safety and Quality Management System

• Gain SQF Internal Auditor skills and use tools to perform effective internal audits

• Conduct SQF Internal Audit exercises guided by an experienced instructor

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

SGS is a licensed SAFE QUALITY FOOD INSTITUTE training center.

AUGUSt 19, 26, SEP 2 VIRtUAL SEPTEMBER 24 CHICAGO, ILOCtOBER 27 FRESNO, CANOVEMBER 7, 14, 21 VIRtUALDECEMBER 2 BOSTON, MA

SQF ADVANCED PRACTITIONER - NEW! 2 DAYS • $695

The SQF Advanced Practitioner course is designed for the current SQF practitioner who is seeking further education on how to improve and maintain their company’s SQF System. The course provides the tools needed to improve and advance the food safety system in the facility and manage the ongoing maintenance of the SQF Program.

LEARNING OUTCOMES:

• Using the internal audit program to manage, maintain and enhance the SQF system

• Utilizing the corrective action/preventive action process as a tool to identify trends and build continuous improvement

• Improving the demonstration of management’s commitment and developing and prioritizing key performance indicators.

SGS is a licensed SAFE QUALITY FOOD INSTITUTE training center.

Now available in Spanish

SEPTEMBER 3 VANCOUVER, BCOCTOBER 6 CHICAGO, ILNOVEMBER 24 ANAHEIM, CA

FOOD

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27 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

“THE WAY THE INSTRUCTOR CONVEYED THE MATERIAL WAS GOOD AND HE MADETHE CLASS FUN. I GAINED KNOWLEDGE THAT WILL HELP ME ON THE JOB.”GRIZEL SANDOVAL, ELEMENT FOOD GROUPS INC.

LEARN2SERVE FOOD SAFETY MANAGEMENT PRINCIPLES $85

This course supports all those who are preparing for certification as a Food Safety Manager. This certification, which is accredited in the United States of America by the Conference for Food Protection and the American National Standards Institute, is a benchmark for the food industry and part of a global standard in food safety education. This course covers food safety issues, regulations, and techniques to maintain a food-safe environment. It will help you to better understand how handling food correctly is not only the law, but it improves safety and lowers cost as well. This is an eLearning course specific to location (state) regulations.

Discounts not applicable

Now available in Spanish

ON-DEMAND VIRTUAL

FOOD DEFENSE 1 DAY • $375

This course is designed for facilities wishing to comply with PAS 96 requirements and for those seeking to implement a robust food defense program. The program draws on HACCP and Crisis Management principles, and requires great commitment from management for its implementation by adopting sound sanitation, GMP and HACCP programs.

The Food Defense Program is designed to reduce the risk of an attack and to comply with government requirements related to security. An effective program will identify the sources of threats, take measures to reduce the likelihood of impact of an attack, and include provisions to respond to an incident.

LEARNING OUTCOMES:

• Use a food supply web flow chart to conduct a threat assessment.

• Develop your own flow chart, define your HACCP team and identify threats for each process step

• Analyze real-world scenarios to determine compliance with PAS 96 and identify nonconformities

JULY 22 RUTHERFORD, NJAUGUSt 27 VIRtUALSEPTEMBER 10 TORONTO. ONOCTOBER 14 NEW ORLEANS, LANOVEMBER 5 VIRtUALNOVEMBER 19 FRESNO, CA

FOOD

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28TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENTS 1 & 2 3 DAYS • $795

This course provides comprehensive steps to develop a Seafood Hazard Analysis and Critical Control Point (HACCP) Program and practice on how to implement it.

This training is based on the requirements of 21 CFR 123 – Fish and Fishery Products, forming a sound foundation for the implementation of a risk based food safety system where HACCP is the focus.

LEARNING OUTCOMES:

• Understand the regulation and develop a HACCP System according to your products.

• Learn details of each requirement and what is expected.

• Development and implementation of a Seafood HACCP based on a model provided by the trainer; this is a hands-on training.

• Benefits of HACCP

• Prerequisite programs

• Preliminary steps to HACCP

• HACCP Principles

The National Seafood HACCP Alliance through the Association of Food and Drug officials recognizes this course.

Now available in Spanish

AUGUSt 19 SEAttLE, WAOCtOBER 29 NEW ORLEANS, LA

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENT 1 OF 2 2 DAYS • $695

This course provides comprehensive understanding of steps to develop a Seafood Hazard Analysis and Critical Control Point (HACCP) Program.

This training is based on the requirements of 21 CFR 123 – Fish and Fishery Products, forming a sound foundation for the implementation of a risk based food safety system where HACCP is the focus.

LEARNING OUTCOMES:

• Learn details of each requirement and what is expected.

• Benefits of HACCP

• Prerequisite programs

• Preliminary steps to HACCP

• HACCP Principles

The National Seafood HACCP Alliance through the Association of Food and Drug officials recognizes this course.

Now available in Spanish

AUGUSt 19 SEAttLE, WAOCtOBER 29 NEW ORLEANS, LA

FOOD

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29 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENT 2 OF 2 1 DAY • $295

This course provides the steps to implementing a Seafood Hazard Analysis Critical Control Point (HACCP).

This training is based on the requirements of 21 CFR 123 – Fish and Fishery Products, forming a sound foundation for the implementation of a risk based food safety system where HACCP is the focus.

LEARNING OUTCOMES:

• Seafood regulation review.

• Development and implementation of a Seafood HACCP based on a model provided by the trainer; this is a hands-on training.

• Seafood HACCP Implementation

The National Seafood HACCP Alliance through the Association of Food and Drug officials recognizes this course.

Now available in Spanish

AUGUST 21 SEATTLE, WAOCTOBER 31 NEW ORLEANS, LA

PRODUCT TRACEABILITY & RECALL IN THE FOOD INDUSTRY 2 DAYS • $695

Understand how to build and maintain an effective food traceability and recall system that meets requirements.

This course uses a discussion-based approach, allowing for personalized support from an expert.

LEARNING OUTCOMES:

• Understand the components and framework for effective traceability systems

• Discuss strategies for successfully implementing compliant traceability and recall procedures in your organization

• Interpret standard clauses to determine conformity in various situations

• Know when to recall or withdraw product

• Learn how to ensure your recall procedures are comprehensive

SEPTEMBER 11 TORONTO, ONOCTOBER 8 FRESNO, CA

FOOD

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30TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

TRAINING FROM THE WORLDS LEADING CERTIFICATION COMPANY. IN-HOUSE TRAINING SAVES COMPANIES TIME AND MONEY – IT’S A WIN-WIN.From introductory workshops to in-depth auditor courses, the SGS global network provides tutors that are experts in their field with extensive training experience.

WHY SGS TRAINING?

• Dynamic subject matter experts - auditors themselves with industry know-how with an average of 23 years in their field of work

• 98.8% attendee satisfaction

• Speeds up initial certification or regulatory approval and provides ongoing improvements to your products and processes

• Training from the most credible independent resource available - a Certified Body

VISIT WWW.NA.SGS.COM, EMAIL [email protected] OR CALL 1-888-882-3460 TO FIND OUT MORE.

OTHER TRAINING OPTIONS

We will work with you to provide the training courses that suit your needs.

PUBLIC COURSES

Many of our training courses are offered publicly with an expanded portfolio available at your facility (in-house).

E-LEARNING COURSES

Staff can train at their desk or in their own time. Should you have any questions about our training courses, please feel free to contact us.

“We’re here to help.”

sgs in-house Trainingon-siTe – insighT

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31 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

“THE WORKSHOPS, VERY BENEFICIAL!!” “LEARNED SO MUCH APPLYING THE CLAUSES.” “INSTRUCTOR IS VERY FRIENDLY AND THOROUGH.” “HAS A WONDERFUL UNDERSTANDING OF THE STANDARDS.”JARAE SHELTON - GIVIDUAN

OH&S

UNDERStANDING & DOCUMENtING OHSAS 18001:2007 HEALtH & SAFEtY MANAGEMENt SYSTEMS

2 DAYS • $795

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for Occupational Health and Safety Management Systems that can be applied to all auditor grades. This seminar fully covers the OHSAS 18001:2007 requirements. Other topics include the documentation process, and implementing or upgrading a management system to meet the requirements of OHSAS 18001:2007 and the operational objectives of the company.

LEARNING OUTCOMES:

• Understand OHS laws, principles, codes of practices, and standards.

• Identify OHS hazards that are reasonably expected to occur for that business type or industry.

• Assess the risk of identified hazards in the context of the organization’s OHS management system.

• Assess the effectiveness of methodologies to control OHS hazards.

• Assess the OHS roles and responsibilities within the context of the organizational environment.

• Determine the adequacy and effectiveness of an OHS management system.

JULY 14 ANN ARBOR, MIJULY 14 MISSISSAUGA, ONSEPTEMBER 8 DALLAS, TX SEPTEMBER 8 RUTHERFORD, NJSEPTEMBER 22 ANN ARBOR, MISEPTEMBER 22 MISSISSAUGA, ONNOVEMBER 3 ANN ARBOR, MINOVEMBER 3 CALGARY, ABNOVEMBER 3 MISSISSAUGA, ONNOVEMBER 3 SAN JOSE, CA

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32TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

“I ENJOYED THIS COURSE VERY MUCH AND FOUND THE INSTRUCTOR HELPED ME TO UNDERSTAND WHAT IS NECESSARY TO FORMULATE AND AUDIT IN AN ORGANIZED MANNER. OVERALL AN EXCELLENT EXPERIENCE AND I LEARNED A LOT.” RON BROWN

OH&S

OHSAS 18001:2007 INtERNAL AUDItOR tRAINING FOR HEALtH & SAFEtY MANAGEMENt SYSTEMS

3 DAYS • $1150

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for the Principal OHS Auditor grade or lower. This seminar fully covers the OHSAS 18001:2007 requirements.

LEARNING OUTCOMES:

• Understand OHS laws, principles, codes of practices, and standards.

• Identify OHS hazards that are reasonably expected to occur for that business type or industry.

• Assess the risk of identified hazards in the context of the organization’s OHS management system.

• Assess the effectiveness of methodologies to control OHS hazards.

• Assess the OHS roles and responsibilities within the context of the organizational environment.

• Determine the adequacy and effectiveness of an OHS management system.

• Understand the application of the principles, procedures and techniques of auditing.

• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

JULY 14 ANN ARBOR, MIJULY 14 MISSISSAUGA, ONSEPTEMBER 8 DALLAS, TXSEPTEMBER 8 RUTHERFORD, NJSEPTEMBER 22 ANN ARBOR, MISEPTEMBER 22 MISSISSAUGA, ONNOVEMBER 3 ANN ARBOR, MINOVEMBER 3 CALGARY, ABNOVEMBER 3 MISSISSAUGA, ONNOVEMBER 3 SAN JOSE, CA

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33 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

OH&S

OHSAS 18001:2007 LEAD AUDItOR tRAINING FOR HEALtH & SAFEtY MANAGEMENt SYStEMS 5 DAYS • $1795

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for the Lead OHS Auditor grade or lower. This seminar fully covers the OHSAS 18001:2007 requirements.

LEARNING OUTCOMES:

• Understand OHS laws, principles, codes of practices, and standards.

• Identify OHS hazards that are reasonably expected to occur for that business type or industry.

• Assess the risk of identified hazards in the context of the organization’s OHS management system.

• Assess the effectiveness of methodologies to control OHS hazards.

• Assess the OHS roles and responsibilities within the context of the organizational environment.

• Determine the adequacy and effectiveness of an OHS management system.

• Understand the application of the principles, procedures and techniques of auditing.

• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

• Establish, plan and task the activities of an audit team.

• Communicate effectively with the auditee and audit client.

• Organize and direct audit team members.

• Prevent and resolve conflict with the auditee and/or within the audit team.

• Prepare and complete the audit report.

JULY 14 ANN ARBOR, MIJULY 14 MISSISSAUGA, ONSEPTEMBER 8 DALLAS, TXSEPTEMBER 8 RUTHERFORD, NJSEPTEMBER 22 ANN ARBOR, MISEPTEMBER 22 MISSISSAUGA, ONNOVEMBER 3 ANN ARBOR, MINOVEMBER 3 CALGARY, ABNOVEMBER 3 MISSISSAUGA, ONNOVEMBER 3 SAN JOSE, CA

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34TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

OH&S

OSHA (OCCUPATIONAL HEALTH & SAFETY) $20 tO $395

Modules include:

• Confined Space Entry Training

• General Safety

• Industrial Hygiene Training

• Construction Safety Training

• HAZWOPER Training

• Supervisor and Competent Person Training

• Forklift and Heavy Equipment Training

• HazCom Training

Discounts not applicable

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

CANADIAN DRIVER SAFETY $20 tO $160 PER MODULE

These courses include Bobtailing and Jacknifing, Forklift Safety and Driver Safety Courses for Large Trucks & Buses. Designed specifically for regulations in Canada.

Discounts not applicable

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

CANADA HEALTH & SAFETY $15 tO $30 PER MODULE

Courses range from Accident Investigation Reporting to Occupational Health and Safety Act Legislative Requirements to Workplace violence. There are 24 courses that focus on Health and Safety issues regulated under Canadian law. These on-line Occupational Health and Safety courses have been designed to help employers, supervisors, managers and workers learn their responsibilities so they can comply with requirements and how these relate to specific workplace regulations.

Discounts not applicable

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

ON-DEMAND VIRTUAL

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35 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

QUALITY

UNDERStANDING & DOCUMENtING ISO 9001:2008 QUALItY MANAGEMENt SYStEMS 2 DAYS • $795

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for Quality Management Systems that can be applied to all auditor grades. This seminar fully covers the ISO 9001:2008 requirements. Other topics include the documentation process, and implementing or upgrading a management system to meet the

requirements of ISO 9001:2008 and the operational objectives of the company.

LEARNING OUTCOMES:

• Understand the application of Quality Management Principles in the context of ISO 9001:2008.

• Relate the quality management system to the organizational products, including services, and operational processes.

JULY 14 RUTHERFORD, NJJULY 14 DALLAS, TXJULY 14 SEATTLE, WAJULY 21 ANN ARBOR, MIJULY 21 MISSISSAUGA, ONAUGUST 11 LOS ANGELES, CAAUGUST 18 ANN ARBOR, MIAUGUST 18 MISSISSAUGA, ONAUGUST 18 SAN JOSE, CAAUGUST 18 VANCOUVER, BCSEPtEMBER 15 ANN ARBOR, MISEPtEMBER 15 CALGARY, ABSEPtEMBER 15 MISSISSAUGA, ONOCTOBER 6 SAN JOSE, CAOCTOBER 13 DALLAS, TXOCTOBER 13 SEATTLE, WAOCTOBER 13 RUTHERFORD, NJOCTOBER 20 ANN ARBOR, MIOCTOBER 20 MISSISSAUGA, ONNOVEMBER 3 VANCOUVER, BCNOVEMBER 10 ANN ARBOR, MINOVEMBER 10 MISSISSAUGA, ONNOVEMBER 17 LOS ANGELES, CADECEMBER 8 ANN ARBOR, MIDECEMBER 8 MISSISSAUGA, ON

ISO 9001:2015 OVERVIEW OF tHE PROPOSED CHANGES 1 DAY • $375

Learn the proposed requirements of the new standard and how you can prepare to use them to support your quality management system.

LEARNING OUTCOMES:

• Gain an overview of ISO 9001:2015

• Understand the changes and their impact on your organization

• Learn an approach to specific requirements and related necessary changes to maintain a QMS

SEPtEMBER 9 tORONtO, ONOCTOBER 1 VIRTUALDECEMBER 2 RUTHERFORD, NJ

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36TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

QUALITY

BUSINESS AUDItS BASED ON ISO 19011:2011 1 DAY • $275

This course aims to equip participants with the knowledge and skills needed to understand and conduct and effective audit for business processes in accordance with ISO 19011:2011 and ISO APG (auditing Practices Group) guidelines

LEARNING OUTCOMES:

• Understand the guidelines provided in ISO 19011:2011

• Explain the terms and definitions related to audits

• Understand the requirements - ISO standards

• Describe the principles of auditing

• Establish and manage an audit program

• Plan and conduct a Business focused audit

• Understand and explain the requirements related to competence and evaluation of auditors and audit team

DECEMBER 1 RUTHERFORD, NJ

DISCOUNTS

The following discounts apply to most of our training courses:

EARLY BIRD REGISTRATIONS:

Register 30 days in advance and receive 5% off; register 60 days in advance and receive 10%.

MULTIPLE DISCOUNT REGISTRATIONS:

3 or more registrations to any combination of training courses receive following:

• 3-5 attendees = 10% discount

• 6-10 attendees = 15% discount

• 11+ attendees = 20% discount (maximum)

*All attendees must register/attend training courses within a 12-month period

*Discounts cannot be combined

REFERRAL:

10% discount for referring others that attend a training courses at full price.

*This discount can be combined with above discounts.

PRICE INCREASES

Every effort will be made to avoid increases to posted prices. In the event of a price increase, attendees will be notified and entitled to cancel at any time and receive a full refund limited to the paid course fee.

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37 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

QUALITY

ISO 9001:2008 INtERNAL AUDItOR tRAINING FOR MANUFACtURING OR SERVICE 3 DAYS • $1150

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for the Internal QMS Auditor grade or lower. This seminar fully covers the ISO 9001:2008 requirements.

LEARNING OUTCOMES:

• Understand the application of Quality Management Principles in the context of ISO 9001:2008.

• Relate the quality management system to the organizational products, including services, and operational processes.

• Understand the application of the principles, procedures and techniques of auditing.

• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

JULY 14 DALLAS, TXJULY 14 RUTHERFORD, NJJULY 14 SEATTLE, WA JULY 21 ANN ARBOR, MIJULY 21 MISSISSAUGA, ONAUGUST 11 LOS ANGELES, CAAUGUST 18 VANCOUVER, BCAUGUST 18 ANN ARBOR, MIAUGUST 18 MISSISSAUGA, ONAUGUST 18 SAN JOSE, CASEPtEMBER 15 ANN ARBOR, MISEPtEMBER 15 CALGARY, ABSEPtEMBER 15 MISSISSAUGA, ONOCTOBER 6 SAN JOSE, CAOCTOBER 13 RUTHERFORD, NJOCTOBER 13 DALLAS, TXOCTOBER 13 SEATTLE, WAOCTOBER 20 ANN ARBOR, MIOCTOBER 20 MISSISSAUGA, ONNOVEMBER 3 VANCOUVER, BCNOVEMBER 10 ANN ARBOR, MINOVEMBER 10 MISSISSAUGA, ONNOVEMBER 17 LOS ANGELES, CADECEMBER 8 ANN ARBOR, MIDECEMBER 8 MISSISSAUGA, ON

“THE WHOLE GROUP REALLY APPRECIATED THE TRAINING CONTENT AND MATERIAL AND THE WAY THIS HAS BEEN DELIVERED. THE INSTRUCTOR DID AN EXCELLENT JOB AND THEY ALL LIKED AND APPRECIATED HIS INSTRUCTOR’S SKILLS AND CAPABILITIES.”JEAN-LUC BOUTILLIER,DIRECTOR OF QUALITY ( IATA) - INTERNATIONAL AIR TRANSPORTATION ASSOCIATION

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38TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

QUALITY

ISO 9001:2008 LEAD AUDItOR tRAINING FOR MANUFACtURING FOR SERVICE 5 DAYS • $1795

This course is certified by Exemplar Global (RABQSA) under the TPECS scheme, and meets the knowledge criteria requirements for the Lead QMS Auditor grade or lower. This seminar fully covers the ISO 9001:2008 requirements.

LEARNING OUTCOMES:

• Understand the application of Quality Management Principles in the context of ISO 9001:2008.

• Relate the quality management system to the organizational products, including services, and operational processes.

• Understand the application of the principles, procedures and techniques of auditing.

• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

• Establish, plan and task the activities of an audit team.

• Communicate effectively with the auditee and audit client.

• Organize and direct audit team members.

• Prevent and resolve conflict with the auditee and/or within the audit team.

• Prepare and complete the audit report.

JULY 14 DALLAS, TXJULY 14 RUTHERFORD, NJJULY 14 SEATTLE, WA JULY 21 ANN ARBOR, MIJULY 21 MISSISSAUGA, ONAUGUST 11 LOS ANGELES, CAAUGUST 18 VANCOUVER, BCAUGUST 18 ANN ARBOR, MIAUGUST 18 MISSISSAUGA, ONAUGUST 18 SAN JOSE, CASEPtEMBER 15 ANN ARBOR, MISEPtEMBER 15 CALGARY, ABSEPtEMBER 15 MISSISSAUGA, ONOCTOBER 6 SAN JOSE, CAOCTOBER 13 RUTHERFORD, NJOCTOBER 13 DALLAS, TXOCTOBER 13 SEATTLE, WAOCTOBER 20 ANN ARBOR, MIOCTOBER 20 MISSISSAUGA, ONNOVEMBER 3 VANCOUVER, BCNOVEMBER 10 ANN ARBOR, MINOVEMBER 10 MISSISSAUGA, ONNOVEMBER 17 LOS ANGELES, CADECEMBER 8 ANN ARBOR, MIDECEMBER 8 MISSISSAUGA, ON

“THE INSTRUCTOR’S SKILLS AND ABILITIES WERE OUTSTANDING IN ALL ASPECTS.”ALEX K.

“THE INSTRUCTOR WAS VERY INFORMATIVE WITH A BROAD RANGE OF QUESTIONS PRESENTED. IT WAS A VERY PRODUCTIVE TIME.”CHARLES ABARADO - QUALITY POWDERING INC.

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39 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

QUALITY

UNDERStANDING & DOCUMENtING INtEGRAtED MANAGEMENt SYStEMS (ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007)

2 DAYS • $795

This two-day workshop provides a step-by-step analysis of the standards, the process approach to management systems, and the opportunities for creating an integrated management system which meets the requirements of all three standards: ISO 9001:2008 and/or ISO/TS 16949:2009, ISO 14001:2004 and OHSAS 18001:2007.

The learning objectives of this workshop focus on the integration of the standards. The intent is not to teach the “shalls” of each standard, but rather to understand how the requirements and clauses are integrated.

The workshop is designed to provide a hands-on approach to integrating the documentation and the processes of the organization. The integration process and methodology focuses on management systems integration in three ways – integrating processes, integrating risk, and integrating audits. This class focuses on the integration of process and risk.

LEARNING OUTCOMES:

• Study the structure of ISO 9001:2008 and/or ISO/TS 16949:2009, ISO 14001:2004 and OHSAS 18001:2007

• Understand the Process Based Approach to integration

• Understand how the ISO 9001:2008, ISO 14001:2004 and/or OHSAS 18001:2007 requirements and clauses integrate

• Recognize the challenges and advantages of implementing an Integrated Management System

• Understand how to integrate Quality, Environmental and Health and Safety Risks

AUGUST 4 ANN ARBOR, MIAUGUST 4 MISSISSAUGA, ONOCTOBER 6 ANN ARBOR, MIOCTOBER 6 MISSISSAUGA, ON

“THE INSTRUCTOR WAS VERY DETAILED IN COVERING THE STANDARD AND I THINK THIS WAS VERY APPROPRIATE FOR THOSE WHO HAVE PAST EXPERIENCE WITH AUDITING.”PATRICK BOIVIN - R.R. DONNELLEY

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40TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

QUALITY

INtEGRAtED MANAGEMENt SYStEMS (IMS) – INtERNAL AUDItOR tRAINING (ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007)

4 DAYS • $1495

This four-day seminar focuses on the integration of the standards. The intent is not to teach the “shalls” of each standard, but rather to understand how the requirements and clauses are integrated and their impact on audit systems and the auditing process. Other topics include audit systems, the auditing process and auditing instruments; the documentation process; conducting an audit; writing an audit report; and taking corrective action.

The seminar is built around a case study, which includes the integrated approach. Also included are case studies to develop skills for identifying nonconformities.

This is a Exemplar Global (RABQSA)-certified four-day course under the TPECS scheme meeting the knowledge competency requirements for the Principal Auditor grade or lower.

LEARNING OUTCOMES:

• Understand the Integrated Management Systems auditing process.

• Understand how the ISO 9001:2008 and/or ISO/TS 16949:2009, ISO 14001:2004 and OHSAS 18001:2007 requirements and clauses integrate.

• Understand the application of the principles, procedures and techniques of auditing.

• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

AUGUST 4 ANN ARBOR, MIAUGUST 4 MISSISSAUGA, ONOCTOBER 6 ANN ARBOR, MIOCTOBER 6 MISSISSAUGA, ON

“EXCELLENT PRESENTATION FROM THE INSTRUCTOR.”JESUS CARDENAS - STAR FISHERIES

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41 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

QUALITY

INtEGRAtED MANAGEMENt SYStEMS (IMS) – LEAD AUDItOR tRAINING (ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007)

5 DAYS • $1795

This five-day seminar focuses on the integration of the standards. The intent is not to teach the “shalls” of each standard, but rather to understand how the requirements and clauses are integrated and their impact on audit systems and the auditing process. Other topics include audit systems, the auditing process and auditing instruments; the documentation process; conducting an audit; writing an audit report; and taking corrective action.

The seminar is built around a case study, which includes the integrated approach. Also included are case studies to develop skills for identifying nonconformities. Techniques for leading audit teams will also be discussed.

This is a Exemplar Global (RABQSA)-certified five-day course under the TPECS scheme meeting the knowledge competency requirements for the Lead Auditor grade or lower.

LEARNING OUTCOMES:

• Understand the Integrated Management Systems auditing process.

• Understand how the ISO 9001:2008 and/or ISO/TS 16949:2009, ISO 14001:2004 and OHSAS 18001:2007 requirements and clauses integrate.

• Understand the application of the principles, procedures and techniques of auditing.

• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

• Establish, plan and task the activities of an audit team.

• Communicate effectively with the auditee and audit client.

• Organize and direct audit team members.

• Prevent and resolve conflict with the auditee and/or within the audit team.

• Prepare and complete the audit report.

JULY 28 ANN ARBOR, MIJULY 28 MISSISSAUGA, ONOCTOBER 13 ANN ARBOR, MIOCTOBER 13 MISSISSAUGA, ON

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42TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

QUALITY

FUNDAMENTALS OF SUPPLY CHAIN MANAGEMENT (SCM) 3 DAYS • $795

This course provides the essentials to effective supply chain management in the service and manufacturing environments.

SGS training is based on a modular approach to active learning. Each module is oriented toward learner readiness and outcomes that are practical / tactical.

LEARNING OUTCOMES:

• Describe how effective supply chain management can reduce operating expenses.

• Analyze strategic and supplier selection management issues

• Gain insight into logistics worldwide: forecasting & resource planning

• Explain how integration of the supply chain can improve inventory management

• Increase your knowledge of domestic and international distribution

• Identify ways to meet procurement and logistics challenges in service or manufacturing environments

OCTOBER 6 CHICAGO, IL

DESIGN OF EXPERIMENTS 3 DAYS

This three-day seminar will develop the knowledge and skills necessary to design, conduct and analyze industrial experiments. Basic principles of experimental design and their applications to quality and productivity improvement projects will be presented. This seminar utilizes Minitab software for experimental design and analysis.

LEARNING OUTCOMES:

This seminar provides an intuitive, graphically oriented introduction to the theory and practice of experimental design. This seminar also provides instruction and practice in the planning and analysis of experimental data.

PLEASE CALL US FOR A NO OBLIGATION QUOTE

EFFECTIVE PROBLEM SOLVING (EPS) – PROBLEM SOLVING METHODOLOGY AND CONCEPTS 2 DAYS

EPS represents the most current and up-to-date methodologies and techniques in problem solving in the world today. This class incorporates Problem Definition, IS/IS Not, 5 Why, and the three types of Root Causes and their solutions. Most innovative in this approach is the linkage of the failure mode into problem solving and a robust Preventive Action including the Read-Across methodology.

LEARNING OUTCOMES:

• Understand the problem solving process

• Understand continual improvement and the problem solving process

• Understand the uses of problem solving tools

• Understand how the problem solving process is managed

• Understand relationships between EPS and other problem solving methodologies

PLEASE CALL US FOR A NO OBLIGATION QUOTE

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43 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

SOCIAL RESPONSIBILITY

SOCIAL SYSTEMS FOUNDATION TRAINING COURSE – BASED ON SA 8000 1 DAY • $375

This course is an introduction for anyone involved in the development, implementation and management of an social accountability system based on SA 8000:2008.

The course will benefit those planning to complete other social systems training, for internal auditing and the Lead Auditor Training Course, as it provides a strong basis of knowledge and understanding of SA 8000 upon which to build auditing skills.

This course comprises lectures and workshop exercises.

LEARNING OUTCOMES:

• Describe the potential range of social issues that face organisations and auditors, and the range of conventions, specifications, codes of conduct and other initiatives;

• Describe the fundamental purpose of a management system and explain the purpose, content and interrelationship of SA 8000:2008, local industry practice, the relevant legislative framework.

SEPTEMBER 8 TORONTO, ON

ISO 26000 ADOPTION COURSE - SOCIAL RESPONSIBILITY 2 DAYS • $695

This course provide an insight into the steps needed to adoption of social responsibility principles, fundamental practices and actions needed to address core subject areas of social responsibility.

LEARNING OUTCOMES:

By the end of this course participants will be better able to:

• Recognize and explain the benefits to business and stakeholders of using ISO26000

• Identify and engage with relevant stakeholders

• Identify and prioritise core issues of social responsibility

• Use existing systems to ensure core issues and principles are addressed

• Identify gaps in expertise and internal training requirements

• Set appropriate improvement target

OCtOBER 15 RUtHERFORD, NJ

“I LEARNED THE PROPER WAY TO CONDUCT INTERNAL AUDITS AND HAVE A BETTER UNDERStANDING OF tHE ISO9001 StANDARD.”ROBERTA CHASE - R.R. DONNELLEY

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44TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

INFORMATION SECURITY

INFORMATION SECURITY MANAGEMENT SYSTEMS INTRODUCTION & AWARENESS COURSE 1 DAY • $425

This course is an introduction for anyone involved in the development, implementation and management of an information security management systems based on ISO/IEC 27001.

The course will benefit those planning to complete other Information Security Management Systems training, for internal auditing and the Lead Auditor Course, as it provides a strong basis of knowledge and understanding of ISO/IEC 27001upon which to build auditing skills.

LEARNING OUTCOMES:

• Explain the purpose and business benefits of an information security management system;

• Outline the structure and content of ISO/IEC 27001 and its relationship with ISO/IEC 27000 and ISO/IEC 27002;

• Explain the specific information security management-related requirements of ISO/IEC 27001:2013.

SEPtEMBER 9 RUtHERFORD, NJ

INFORMATION SECURITY MANAGEMENT SYSTEMS INTERNAL AUDITOR COURSE 2 DAYS • $795

The purpose of this course is to equip delegates with the knowledge and skills needed to perform internal audits on information security management systems and to contribute to the continual improvement of the management system. Delegates are expected to have knowledge of information security management systems and ISO/IEC 27001:2013 before attending this course. The background knowledge is provided on the Information Security Management Systems Introduction and Awareness Course.

LEARNING OUTCOMES:

• Explain the process-based information security management system model for ISO/IEC 27001, with reference to the Plan-Do-Check-Act (PDCA) cycle, and the role of internal audit in the maintenance and improvement of information security management systems;

• Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up an information security management system internal audit, in accordance with ISO 19011;

• Plan, conduct, report and follow-up an internal audit of part of an information security management system based on ISO/IEC 27001 in accordance with ISO 19011.

OCTOBER 13 SAN FRANCISCO, CA

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45 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

INFORMATION SECURITY

INFORMATION SECURITY MANAGEMENT SYSTEMS (ISMS) LEAD AUDITOR TRAINING 5 DAYS • $2195

Become equipped with the knowledge and skills required to perform first-, second- and third-party audits of ISMS against ISO27001, in accordance with ISO 19011 and ISO 17021, as applicable. Learn through a blend of personalized sessions and continuous feedback on interactive workshops, exercises.

LEARNING OUTCOMES:

• Explain the purpose of an information security management system (ISMS) and explain the processes involved in establishing, implementing, operating and monitoring, reviewing and improving an ISMS as defined in ISO 27001, including the significance of these for ISMS auditors

• Explain the purpose, content and interrelationship of ISO 17799 and ISO 19011, ISO/IEC TR 13335 Parts 3 and 4 (GNITS), EA 7/03 and the legislative framework relevant to an ISMS

• Explain the role of an auditor to plan, conduct report and follow up an ISMS audit in accordance with ISO 19011

• Interpret the requirements of ISO 17799 and EA 7/03 in the context of an ISMS audit

• Undertake the role of an auditor to plan, conduct, report and follow up an audit in accordance with ISO 19011.

NOVEMBER 10 CHICAGO, IL

“THE WHOLE GROUP REALLY APPRECIATED THE TRAINING CONTENT AND MATERIAL AND THE WAY THIS HAS BEEN DELIVERED. THE INSTRUCTOR DID AN EXCELLENT JOB AND THEY ALL LIKED AND APPRECIATED HIS INSTRUCTOR’S SKILLS AND CAPABILITIES.”JEAN-LUC BOUTILLIER, DIRECTOR OF QUALITY ( IATA) - INTERNATIONAL AIR TRANSPORTATION ASSOCIATION

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46TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

LABORATORY

UNDERStANDING & IMPLEMENtING ISO/IEC 17025:2005 2 DAYS • $795

This two-day seminar serves as an overview of the ISO/IEC 17025:2005 International Standard, which are the recognized international requirements for the competence of testing and calibration laboratories. The technical requirements for laboratories are enhanced by the use of a management system that incorporates the requirements of ISO 9001.

The acceptance of testing and calibration results between countries and industries should be facilitated if laboratories want to comply with this International Standard. The use of this standard will facilitate cooperation between laboratories and other bodies and assist in the exchange of information and experience, standards and procedures.

LEARNING OUTCOMES:

• Present requirements for a competent and compliant calibration/test laboratory.

• Compile examples of documentation required for demonstrating a compliant system.

• Understand basics for implementing a sound laboratory system from quality, calibration and test perspectives.

AUGUSt 27 ANN ARBOR, MIAUGUSt 27 MISSISSAUGA, ONDECEMBER 1 ANN ARBOR, MIDECEMBER 1 MISSISSAUGA,ON

ISO/IEC 17025:2005 INtERNAL AUDItOR tRAINING 3 DAYS • $1150

ISO/IEC 17025:2005 is a vital standard for effective laboratory Quality Management Systems (QMS). This new standard aligns and harmonizes ISO/IEC 17025:1999 with ISO 9001:2008. ISO 9001:2008, enables the acceptance of testing and calibration results between countries and industries. It also allows cooperation between laboratories and other bodies, and assists the exchange of information, experience, standards and procedures. Our three-day course enables you to conduct internal laboratory audits to ISO/IEC 17025:2005 standards.

LEARNING OUTCOMES:

• Present requirements for a competent and compliant calibration/test laboratory

• Compile examples of documentation required for demonstrating compliance system

• Understand basics for implementing a sound laboratory system from quality, calibration, and test perspectives

• Student takes workbook back to Lab as model for own facility and future auditing

AUGUSt 27 ANN ARBOR, MIAUGUSt 27 MISSISSAUGA, ONDECEMBER 1 ANN ARBOR, M1DECEMBER 1 MISSISSAUGA, ON

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47 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

ENERGY

ISO 50001 ENERGY MANAGEMENt SYStEMS (ENMS) FOUNDAtION 1 DAY • $375

This course is an introduction for anyone involved in the development, implementation and management of energy management systems.

The course will benefit those planning to complete other energy management systems training such as those for internal auditing and the auditor/lead auditor courses, as it provides a strong basis of knowledge and understanding of ISO 50001 upon which to build auditing skills.

This course comprises sessions and workshop exercises. Participants are not expected to possess knowledge of energy management systems or ISO 50001 before attending the course.

LEARNING OUTCOMES:

By the end of this course, participants will be able to:

• Understand the guidance and application for energy management systems provided by ISO 50001

• Explain the purpose of ISO 50001 and the benefits to an organization of using the Standard;

• Outline key concepts and approaches to an energy management system

• Describe, with reference to Plan – Do – Check – Act cycle, the structure, scope and purpose of ISO 50001

• Outline key ISO 50001 definitions and terminology

• Briefly summarise relevant energy management legislation

• Identify sources of law and sources of information on energy management legislation

• Outline the key requirements of ISO 50001.

SEPTEMBER 16 DALLAS, TXOCTOBER 20 TORONTO, ON

ENERGY MANAGEMENT SYSTEMS (ENMS) INTERNAL AUDITOR TRAINING 2 DAYS • $695

This course aims to equip participants with the knowledge and skills needed to assess and report on the conformance and effective implementation of an energy management system in accordance with ISO 19011.

Learn through an accelerated approach, with interactive sessions, personalized support, and hands-on workshop exercises.

LEARNING OUTCOMES:

• Describe the responsibilities of an internal auditor and describe the role of internal audit in the maintenance and improvement of management systems, in accordance with ISO 19011

• Explain the purpose, structure and main requirements of ISO 50001

• Write factual audit reports that help to improve the effectiveness of the management system

• Suggest ways in which the effectiveness of corrective action might be verified

OCtOBER 9 RUtHERFORD, NJNOVEMBER 3 TORONTO, ON

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48TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

ENERGY

ENERGY MANAGEMENT SYSTEMS (ENMS) LEAD AUDITOR TRAINING 5 DAYS • $1895

Become equipped with the knowledge and skills required to perform first-, second- and third- party audits of EnMS against ISO 50001, in accordance with ISO 19011 and ISO 17021, as applicable.

Learn through a blend of personalized sessions and continuous feedback on interactive workshops, exercises.

LEARNING OUTCOMES:

Upon successful course completion, you will be able to:

• Describe the purpose of an EnMS, of ENMS standards, of management system audit and of third-party certification;

• Explain the role of an auditor to plan, conduct, report and follow-up an EnMS audit in accordance with ISO 19011 and ISO 17021, where appropriate;

• Plan, conduct, report and follow-up an audit of and EnMS in accordance with ISO 19011 and ISO 17021, where appropriate.

NOVEMBER 17 SAN FRANCISCO, CA

CARBON ACCOUNTING AND GREENHOUSE GAS INVENTORY MANAGEMENT 2 DAYS • $695

Gain the skills and knowledge necessary to develop a Greenhouse Gas (GHG) inventory according to ISO 14064-1.

This course comprises lecture and workshop exercises. It is delivered using accelerated learning techniques, to ensure your training goals are realized in an interactive and rewarding way.

If possible, please bring a calculator, laptop computer, or mobile device with calculator to execute calculation exercises.

LEARNING OUTCOMES:

• Identify key drivers for action on climate change and summarize relevant policy and legislation

• Describe the concepts of GHG inventories, carbon footprints and carbon neutrality

• Identify and summarize different types of GHG standards and methodologies

• Explain the approaches for organizational and operational boundaries in GHG reporting

• Use different methodologies for calculating GHG emissions

• Understand the requirements of ISO 14064-1 and the WRI/WBCSD GHG Protocol

• Identify key requirements in GHG control systems and procedures

SEPtEMBER 17 DALLAS, tXOCTOBER 21 TORONTO, ON

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49 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

PUBLIC TRAINING SESSION WITH COLLEAGUES

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

LEAN SIX SIGMA

LEAN SIX SIGMA GREEN BELT CERTIFICATION 5 DAYS • $1295

VOLUME DISCOUNTS APPLY

This course provides the material required to complete successfully the Lean Six Sigma Black Belt or Green Belt Certification Examination.

This course is in collaboration with:

Discounts are not applicable.

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

OCTOBER 14 VIRTUAL

LEAN SIX SIGMA YELLOW BELT AWARENESS 1 DAY • $295

VOLUME DISCOUNTS APPLY

This course provides the material required to complete the Lean Six Sigma Yellow Belt Awareness Program.

This course is in collaboration with:

Discounts are not applicable.

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

OCTOBER 16 VIRTUAL

LEAN SIX SIGMA BLACK BELT CERTIFICATION 10 DAY • $2995

VOLUME DISCOUNTS APPLY

This course provides the material required to complete successfully the Lean Six Sigma Black Belt or Green Belt Certification Examination.

This course is in collaboration with:

Discounts are not applicable.

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

OCTOBER 21 VIRTUAL

“I TOOK THE DARTMOUTH COLLEGE GREENBELT PROGRAM FROM AMMAN, JORDAN. IT WAS LIVE ONLINE WITH EXPERIENCED INDUSTRY INSTRUCTORS. THE VALUE FROM THIS PROGRAM SIGNIFICANTLY HELPED ME IMPROVE OUR PROCESSES EVEN tHOUGH WE WERE ALREADY ISO 9001 CERtIFIED.”YOUSEF SHARINA - PROCESS ENGINEER AT ELREHA

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TRANSFORMING PEOPLE AND BUSINESSESSGS ACADEMY

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DISCOUNTS

The following discounts apply to most of our training courses:

• Register 60 days in advance and receive a 10% discount.

• Register 30 days in advance and receive a 5% discount.

• Multiple discount registration specials see page 4

*Discounts cannot be combined.

TRANSFERS, SUBSTITUTIONS, CANCELLATIONS

An attendee booked for a public/webinar course can be substituted at anytime at no extra charge. An attendee can transfer to another public course/webinar beyond fourteen (14) calendar days and the full paid course fee will be credited to the cost of the new course. Transfers within fourteen (14) calendar days will incur a 25% charge. All fees will be refunded if notice of cancellation from public course/webinar is received fourteen (14) calendar days or more before the start of the course. There will be no refund of a public course/ webinar attendee if notice of cancellation is received within seven (7) calendar days of the scheduled start date or if attendee does not attend the course. SGS Canada Inc. and SGS North America Inc. reserves the right to cancel any training event at any time in circumstances beyond our control. SGS Canada Inc. and SGS North America Inc. shall be under no liability whatsoever in respect of any consequences (e.g., airfares, hotels, car rents) of such cancellation except that any course fees paid will be refunded in full.

ENROLMENT FORM

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