Session 2

TalkEnglishFriends

Would I lie to you?

Write 5 sentences about yourself- at least 3 should be true and at least 1 should be false.

Share your sentences with your group- can they tell which ones are true and which are false?

Your skills and interests

Record your answers in the table and then ask at least one other person about their skills and interests

Today, you will:• Find out about legislation and policies

you need to comply with as a volunteer

• Discuss ways of dealing with potential problems

• Research local agencies you may need to refer your friend to

Some legislation and policies

Single

Equality Act

2010

Safeguardin

g

Data Protection

Confidentiality

Volunteer

Code of

Conduct

Equal Opportunities

Equality is not about treating

everyone the same. It is about

creating an environment where

everyone is given an equal opportunity

to make a success of their lives,

regardless of their background.

The word diverse means “varied and different” so ‘diversity’ is about valuing variety and individual differences and creating a culture, environment and practices which respect and value differences for the benefit of society, organisations and individuals.

What do equality and diversity mean?

Single Equality Act 2010

• Consolidated, harmonised and strengthened existing discrimination legislation developed over the last 40 years

• Covers 9 protected characteristics

• Covers 7 types of discrimination

Can you list 9 protected characteristics?

Sexual

Orientation

Race

DisabilityPregnancy

&

Maternity

Gender

Reassignmen

t

Sex / Gender

Age

Marriage & Civil

Partnership

Religion &

Belief or lack of

Can you list 7 forms of ‘prohibited conduct’?

Harassment

Discrimination by Association

Direct

Discrimination

Third Party

Harassment

Indirect Discrimination

Victimisation

Discrimination by

Perception

What can you do? Make sure that you:

• Are non-judgemental

• Challenge any discrimination, stereotyping, prejudice,

harassment, bullying and biased attitudes by yourself or others

• Challenge your own values, attitudes and beliefs so that you are

not imposing them on others

• Don’t exclude or offend particular groups

• Make reasonable adjustments to ensure access for all

• Treat everyone with respect and dignity

True or False?

Work in teams to

decide if the

statements are true or

false.

Data Protection & ConfidentialityLook at the Data Protection and Confidentiality policies in the Volunteer Handbook

Identify and summarise:

- The information covered by these policies

- Types of information covered by these policies

-Your responsibilities for Confidentiality and Data Protection

Safeguarding

• Protecting vulnerable adults from abuse or neglect and

putting systems in place to prevent abuse or neglect from

happening in the future.

• It’s everyone's business.

• We all have a duty to report concerns if we think someone is

being abused or neglected.

• If you think a service user is being abused or neglected,

inform your Area Coordinator or supervisor to find out

who you should report your concerns to.

Guidelines for volunteers

Sort the statements into things

that you should do, and things

that you shouldn’t do.

a summary of the policies which apply

to being a Talk English Volunteer.

This policy sets out the standards of

behaviour that Talk English expects

from you. It identifies your rights and

responsibilities as a volunteer.

Volunteer Code of Conduct

Now match the sub-headings to the text.

Boundaries and points of referral

Read your scenario.What are the boundaries (in other words what can/can’t you do)?Where could you refer them to?Anything else you need to consider?

Any questions?

Learning log

Record your thoughts about today’s session by completing the sentences.

Next session

• Assessing and enrolling learners

• Preparing for your first meeting

• Guidelines for Talk English Friends

• Recording your activities

Thank you!

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