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Session 1: Introduction on mID: Trends, Challenges and Opportunities Jose Antonio Aranda, Technology Director, Europe / Latam, GSMA Expert Group Meeting on Mobile ID Warsaw - Poland 18 th October 2016

Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

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Page 1: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

Session 1: Introduction on mID:

Trends, Challenges and Opportunities

Jose Antonio Aranda, Technology Director, Europe / Latam, GSMA

Expert Group Meeting on Mobile ID

Warsaw - Poland 18th October 2016

Page 2: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

THE FUTURE OF DIGITAL IDENTITY A global opportunity for governments, inter-governmental forums and

other stakeholders

Personal Data - Mobile Connect2

Page 3: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Barriers to national digital identity systems

raise the need for public and private sector cooperation

3

8% - No Digital ID

12% - Digital ID used for

identification only

72% - Digital ID used for

one or more services

7% - Fully integrated

multi-purpose ID systems

*198 countries included in the assessment

NATIONAL DIGITAL ID*, COVERAGE POLULATION

Source: Accenture ID4D Integration approach report 2015

Personal Data - Mobile Connect

Page 4: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Mobile Connect for governments

Drives ease, high security, and compliance

GSMA’s government survey1 has identified a short list of authentication and attribute

needs in the government sector:

1. Enhanced security for the protection of citizens

2. Standards and compliance-driven need to meet data protection regulations

3. Reduce high levels of user friction to drive registrations

4. Improve User Experience and enable complex form-filling on small screen

5. Reduce demand on, and improve efficiency of call centers use cases

4

[1] GSMA Service Provider survey, April 2015

Personal Data - Mobile Connect

Page 5: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Convenient alternative to passwords and

protects consumers privacy

Personal Data - Mobile Connect15

Mobile Connect is the mobile operator facilitated authentication and

identity service that provides simple, secure and convenient access

to online services from any device.

It combines the user’s unique mobile number and an optional PIN for

added security, to verify and authenticate the user everywhere they

see Mobile Connect.

Page 6: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Sri Lanka

Australia

April

2015

Bangladesh

Spain

Peru

Argentina

Mexico

Turkey

China

Indonesia

Spain

France

Italy

Malaysia

Bangladesh

Switzerland

China

Myanmar

Philippines

Indonesia

Mexico

Finland

Morocco

Egypt

Thailand

Pakistan

India

UK

42 m 85 m178 m

622 m

2 bn2.5 bn 2.8 bn

The Mobile Connect growth

Jul – Oct

2015

Nov – Dec

2015January

2016

February

2016

March

2016June

2016

Mobile Connect has grown at an

exceptionally rapid pace and today is

available to more than 2.8bn mobile

users

Page 7: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Global deployments

Personal Data – Mobile Connect7

Page 8: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Login/Authentication

Discover

Operator

Operator ID Gateway

SP presents Mobile

Connect Login

11Tom selects

Mobile Connect

22Tom enters his

Mobile Number

33

Operator

Details

Found

Authenticate

User

Authentication

Request

Tom press OK on

the Pop-up window

44

Authentication

Response

Tom is logged in to

the mobile app

✓✓

AUTHENTICATION SUCCESSFUL****

USSD

API Exchange

OK

****

SDK reads

MCC + MNC

from device

Iberdrola Authentication flow

Page 9: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Test Results: SPAIN – FINLAND SCENARIO 1:

AUTHENTICATION – Access to Generalitat portal

Page 10: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2015 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

The transformation … towards Multifactor Authentication

Personal Data – Mobile Connect10

Something I Know

Something I Have

Something I Have+

Something I Know

Something I Have+

Something I Am

Or

Click OK

+

Something I Have+

Something I Am+

Something the Network Knows

Risk-based authenticationMobile Connect starting line

Page 11: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2015 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Mobile Connect Architecture – Key Components

Service Provider needs to discover the Operator

•Discovery – API Exchange

Service Provider needs to discover the Operator

•Discovery – API Exchange

Service Provider needs to send the Authentication request using a standard API (OpenID Connect)

•Mobile Connect Identity Gateway

Service Provider needs to send the Authentication request using a standard API (OpenID Connect)

•Mobile Connect Identity Gateway

The user needs to be Authenticated

•Authentication sub systems – “Authenticators”

The user needs to be Authenticated

•Authentication sub systems – “Authenticators”

Personal Data – Mobile Connect11

Page 12: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2015 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Mobile Connect Architecture

Personal Data – Mobile Connect12

Tablet/desktop

Service access request

Authentication/Authorisation

Service Provider

Mobile Connect

Identity Gateway

request

Mobile phone

1

34

Discovery

2

Click OK Enter PIN

Consistent SP

experience

Page 13: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

High Level View:

MC4EU cross-border authentication

Mobile ID

Ser service

Public Service Provider

MNO’s Market State B

GSMA

discovery

MARKET STATE B

MARKET STATE A

OIDC User Info

(Access Token)

Citizens

connect to national

Public Service,

cross borders

Cross border

european

identity

verification

MNO’s Market State A

Public Service Provider

Leverage existing

strong authentication

mechanisms with

Mobile ID SIM

Authentication

through MNO using

GSMA discovery

Authentication

service on both

ends

Unique user

experience

through Mobile

Connect discovery

Page 14: Session 1: Introduction on mID: Trends, Challenges and ......Morocco Egypt Thailand Pakistan India UK 42 m 85 m 178 m 622 m 2 bn 2.5 bn 2.8 bn The Mobile Connect growth Jul –Oct

© GSMA 2016 – CONFIDENTIAL TO FULL MEMBERS OF THE GSMA

Overall, Mobile Connect brings strong benefits

for the Public Sector

Personal Data - Mobile Connect14

• Mobile operators are already working with digital service providers, hence are the ideal

partners to create a trustworthy ecosystem

• Drives scale and ensures national and international inter-operability

• Enables new digital public and private services improving citizens’ daily life

• Easy-to-use digital identity is a key enabler to build a more connected society and enhance

digital inclusion

• Simple user experience, on a device that citizens already carry with them

• Frictionless login encourages citizens to access government services more often.

• Flexible security helps protect citizens’ accounts and personal details.

• Compliant with regulatory requirements on authentication, aligned with international

security standards.

• Outspoken privacy focus, preserves citizens’ trust and aligned with government priorities

• Cost effective, no need for additional devices or readers

• Efficient and ubiquitous solution, working across public and private sector