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11
WHOLE HEALTH COACHING
Session 1 Day 3
22
WHOLE HEALTH COACHING
VALUES AND VALUE CONFLICTS
3
TWO KINDS OF VALUES
Ideal Values - What is important to us in the ideal or long term
• Examples: “God, Honor, Country”, Health, Family, Commitment
Operational Values – What is important to us in the moment
• Examples: Pleasurable experiences, food, drink, comfort
Many times these are in conflict
4
VALUE CONFLICTS
How many of you value your health?
How many of you have done a behavior that is inconsistent with your value of health in the last 24 hours?
What values were in conflict?
5
VALUE CONFLICTS FOR VETERANS WE SERVE
Choose a Veteran behavior that you have a hard time understanding:
• Examples: • Don’t take their meds• Refuse to stop drinking/smoking• Not interested in losing weight• Others?
What might be going on for them in terms of value conflicts?
6
DEALING WITH VALUES CONFLICTS
• Choose one value over the other• Compromise between/among the values• Live with the values conflict
- Live with values conflict in a stressful way- Live with the values conflict by simply observing- Wait to make a future decision
77
WHOLE HEALTH COACHING
STAGES OF CHANGE PRECONTEMPLATION
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STAGES OF CHANGE
Relapse/Recycle
Maintenance
Action
Preparation
Contemplation
Precontemplation
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STAGES OF CHANGE - PRECONTEMPLATION
Precontemplation – A Closer Look Many Veterans are in “precontemplation” – what does this mean?
• Don’t know the risks/benefits of behavior or change• Not sure where to begin• Unsure of the need for change• Ambivalent about the behavior or need for change• Denial of behavioral risks or need for change
Talking about change can create resistance, push-back, and even decrease chances of change
Where to begin the conversation?
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STAGES OF CHANGE - PRECONTEMPLATION
Meet Them Where They Are:
• With Beginner’s Mind• With Acceptance• Honor Autonomy• Encourage Growth & Learning
Explore For:
• Knowledge & Understanding• Interest• Motivation• Readiness to Explore• What is important to them?• What they want their health for?
1111
WHOLE HEALTH COACHING
PERSONAL HEALTH INVENTORY (PHI) STAGE I TRIAD PRACTICE QUESTIONS
12
DEVELOPING A PERSONAL MISSION (MAP)AND CREATING A VISION
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MAP EXPLORATION – PERSONAL ACTIVITY
• PHI Reflection –page 3 only (page 65 of the handouts)
• Reflect and Respond
• What is your Mission, Aspiration, Purpose in life? (ADD this question)
14
DEVELOPING A PERSONAL MISSION (MAP) & CREATING A VISION
Coaching a Veteran: Stage I
ValuesVision
Strengths
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FACULTY DEMONSTRATION – STAGE I
Watch for Coaching Qualities and Communication Skills:
• Listening – Attentive and Attuned to what the partner says• Reflections – Parroting, Paraphrase, Summary• Inquiry – Open and Closed-ended questions• Additional Skills – Presence, Bottom-lining and the Pause
Notice how MAP, Vision and Values are elicited by the Coach
1616
WHOLE HEALTH COACHING
INTRODUCTION TO THE TRIAD PRACTICE
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COACH ROLE
• Each person will have an opportunity to coach
• Practice the coaching skills and strategies taught in the training
• Coach for 20 minutes
• Be open and receptive to feedback
18
CLIENT ROLE
• No ‘role-playing’ – Be authentic and keep it real!
• Select an area that is personally relevant and that you are willing to share
• Bring your PHI
19
OBSERVER ROLE
• Monitors time
• Takes detailed notes and provides specific feedback
• Feedback: 2 things done well, 1 opportunity (“done differently,” “could be even better”)
• Feedback is focused on the coach’s skills not the client’s story
20
MENTOR ROLE
• Takes detailed notes in order to capture the coaching qualities, skills and strategies
• Provides feedback that is focused on the coach’s skills
• Is present to be supportive, helpful, and guiding if needed
• May interrupt to offer a brief teaching moment, and redirect the process
21
THE IMPORTANCE OF FEEDBACK
• Offer feedback in the spirit you would want it received
• Specific, actionable feedback is important for learning
• Yes, it feels vulnerable
• Giving feedback is a skill that supports your own learning
22
HANDOUTS – FOR COACH
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HANDOUTS – RECEIVED FEEDBACK
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COACHING STRATEGIES
• Develops MAP, explores values, guides future visioning
• Assesses components of health using the PHI, selects a focus area, assesses importance & confidence
• Set SMART Goals & Action Steps, explores barriers, contingency plans, & resources
• Re-Assesses Action & Lessons Learned, explores strategies for barriers (Perspectives, EPE, Values Conflicts), Plan for new Action
COMMUNICATION SKILLS
• Uses Inquiry for Open & Closed-Ended questions
• Uses Simple Reflections –parroting, paraphrasing, summarizing
• Uses Complex Reflections –Double-Sided, Values focused, Deeper Meaning (intuitive)
• Uses Direct Statements to provide information and guide the process, I statements
QUALITIES OF A COACH
• Respectful
• Is Present
• Mindful
• Listens
• Uses a Guiding Style
• Is a Partner
• Articulate & Succinct
• Willing to Learn
• Is Open
• Is Empathic
WHOLE HEALTH COACHING COMPETENCIES
25
STAGE 1 TRIAD PRACTICE
• 2 Hour Practice (20 min coach 10 min feedback)
• Stage 1 Sample Questions Handout
• Assigned Breakout Rooms
• Mentor will join the group
• Turn on Camera and Microphone
26
DAILY FEEDBACK SURVEY
This Photo by Unknown Author is licensed under CC BY
• Your feedback is important to us
• We love specificity!
• Your feedback informs and impacts our course content and revisions
• Please take 3-4 minutes to offer us feedback
• Rejoin the group for any additional assignments, input, and questions you might have for us