SERVICES STAFFING TEMPORARY - northtexasshare.org

TECHNICAL PROPOSAL

Proposed To:

CRAIGAN JOHNSON - PURCHASING MANAGER

Purchasing Division, 616 Six Flags Drive

Arlington, TX 76011

[email protected]

Proposed By:

JUSTIN ACORD - EXECUTIVE VICE PRESIDENT - SALES

Cogent Infotech Corporation

1425 Greenway Drive, Suite 340, Irving, Texas 75038

P: (412) 889-7700 | F: (412) 774-1515

[email protected]

DUE DATE: MAR 24, 2021 | 02:00 PM CST

TEMPORARY STAFFING SERVICES

REQUEST FOR PROPOSAL

RFP#2021-005

RFP No. 2021-005

Technical Proposal | Temporary Staffing Services 1

TABLE OF CONTENTS

TAB A COVER LETTER ........................................................................................................................................... 2

TAB B EXECUTIVE SUMMARY ............................................................................................................................... 6

TAB C KEY PERSONNEL ......................................................................................................................................... 8

TAB D TECHNICAL PROPOSAL ............................................................................................................................. 15

5.0 SCOPE OF WORK ................................................................................................................................... 15

5.1 REQUEST FOR SERVICE PROCESS ............................................................................................................ 33

5.2 PRE-EMPLOYMENT CHECKS ................................................................................................................... 38

5.3 ELECTRONIC TIMESHEET ........................................................................................................................ 42

5.4 BILLING STATEMENTS ............................................................................................................................ 42

5.5 WORKER’S COMPENSATION INSURANCE ............................................................................................... 43

TAB E REFERENCES ............................................................................................................................................. 44

TAB F PROPOSAL PRICING .................................................................................................................................. 45

TAB G REQUIRED ATTACHMENTS ....................................................................................................................... 46

ATTACHMENT I ........................................................................................................................................... 46

ATTACHMENT II .......................................................................................................................................... 47

ATTACHMENT III ......................................................................................................................................... 48

ATTACHMENT IV ......................................................................................................................................... 49

ATTACHMENT V .......................................................................................................................................... 50

ATTACHMENT VI ......................................................................................................................................... 51

ATTACHMENT VII ........................................................................................................................................ 52

ATTACHMENT VIII ....................................................................................................................................... 53

ATTACHMENT IX ......................................................................................................................................... 54

ATTACHMENT X .......................................................................................................................................... 56

ATTACHMENT XI ......................................................................................................................................... 57

EXHIBIT A ................................................................................................................................................... 58

EXHIBIT B .................................................................................................................................................... 60

ACKNOWLEDGEMENT OF ADDENDUM - 1 .................................................................................................... 61

RFP No. 2021-005


TAB A COVER LETTER

RFP No. 2021-005


COVER LETTER To, CRAIGAN JOHNSON - PURCHASING MANAGER, Purchasing Division, 616 Six Flags Drive, Arlington, TX 76011. [email protected]

Subject: “Cover Letter | RFP No. 2021-005 - Temporary Staffing Services”

COGENT Infotech Corporation (COGENT) is pleased to provide response to the “RFP No. 2021-005 - Temporary Staffing Services” which is due on March 24th, 2021 at 02:00 PM CST. Our proposal submission includes all the required information and documentation as instructed in RFP document and its addendum #1 & #2. Incorporated in 2003 under the laws of Commonwealth of Pennsylvania, COGENT is a national, award winning IT staffing firm with extensive experience in providing temporary staffing services to the Public sector. COGENT thrives on long-term ethical relationships with its clients, employees, and stakeholders. COGENT is an MBE certified from the National Minority Supplier Development Council (NMSDC) and is among the fastest growing firms across the nation. We have a strong emphasis on the delivery of optimum services and solutions to our clients. COGENT brings to the table 17+ years of rich experience in delivering similar services to over 100+ public sector entities across 35+ states including but not limited to the State of Texas, Florida, Georgia, New York, Louisiana, New Jersey, Utah, Virginia, Pennsylvania and Vermont. COGENT is qualified to provide similar services on multiple other cooperative contracts. Below provided is the list of agencies.

Sr No.

Title Client Lead Agency Contract

Link

1. Temporary Labor Services Region 20 ESC 2013 Purchasing Cooperative -

2. Staffing Services and Related Solutions Region 14 ESC NCPA LINK

3. Staffing Services Region 8 ESC TIPS LINK

Since 2008, we have been providing staffing services to multiple State of Texas entities across some of the major cities including but not limited Houston, Dallas, San Antonio, and Austin. Below provided is the list of agencies.

• City of Austin • Central Technology Services

• Department of Health & Human Service Commission • Port of Houston

• Department of Motor Vehicles • Justice Applications Division

• Dallas Fort/Worth International Airport Authority • Austin Community College

• Comptroller of Public Accounts • Back Office Application Division

• Department of Family & Protective Services • Workforce Commission

• Cancer Prevention Research Institute • Department of Transportation

• Department of Information Resources • San Antonio Water System

• Office of Attorney General • Tarrant County

• Houston Independent School District • Harris Health System

• Lower Colorado River Authority - Enterprise Services • Dallas Independent School District Providing similar services to entities across 35+ states to over 100+ public sector entities, we have embraced the competition as a challenge and used that as motivation to outperform our competitors. Being committed to be a leader in providing contingent workforce solutions, our employees conduct their work in the utmost professional manner. Our forged value-based bonds with over 75 staffing companies (majority of whom are M/WBE/DBE) that are specialized in certain technologies, act as a virtual extension of our recruiting department. COGENT brings in strong credentials to the serve the requirement. It is demonstrated by the following facts. We hire only TOP 10% of technical talent pool available. Over 55% of our people possess master’s degrees from leading US universities. COGENT has one of the highest employee satisfaction ratings allowing us to maintain a retention rate of

mailto:[email protected]

http://www.ncpa.us/Vendors/COGENT%20Infotech

https://www.tips-usa.com/vendorProfile.cfm?RecordID=2CDA95EF2ED8B3A5FE749B0326BF2DC4

RFP No. 2021-005


96%. Since inception, COGENT has been providing temporary staffing services to both Commercial and Public-Sector clients on a national level along with the ability to recruit the best talent in the world and keep them in the State of Texas. Our ATS system currently comprises an ever-growing database of about 2,100,000 resumes of highly qualified technical talent available in the United States. Our database has around 230,698 (approx. 11%) resumes of competent consultants from the State of Texas and neighbouring regions in the areas including but not limited to IT, Administrative/Clerical, Finance/Accounting, General Labor/Maintenance and Customer Services. To source qualified staff for supporting various projects, we maintain a highly capable recruiting team comprising of over 96 professionals in different capacities (recruiters, sourcing specialists etc.). Over the period, the team has formed concrete relationships with top notch talent located in the country. Our unique combination of sourcing strategy and the leading recruiting tools (LinkedIn, Monster, Dice, CareerBuilder, Glassdoor, Indeed etc.) allows us to source talent which cannot be reached out by everyone. For over 17+ years, we have extensively worked and consistently met the needs of several demanding market verticals including but not limited to:

• Information Technology • Finance • State and Local Government

• Federal Government • Automotive • Non-profit

• Retail • Legal • Utilities

• Manufacturing • Pharmaceutical • Insurance

• Telecommunication • Healthcare • Banks COGENT understands the North Central Texas Council of Governments (hereinafter the “NCTCOG”) to contract with qualified Temporary Staffing Agencies with expertise in expeditiously sourcing, screening, and providing quality candidates to fill temporary staffing needs for a diverse range of job categories. COGENT has the experience and will provide the staff for below mentioned categories.

• Administrative/Clerical • Planning/Program/Project Management

• Customer/Community Services • Professional/Management Services

• Finance/Accounting • Technical/ Information Technology

• General Labor/Maintenance

At the receipt of service request from the SHARE Member, we will provide the best fit qualified candidate meeting the end client requirements within the specified time frame. COGENT understands the required services and fully comprehends how to not only meet the NCTCOG expectations, but to exceed them as highlighted below:

• Provide appropriate skill sets, experience, and background, to provide for the support, maintenance, development and enhancements to technologies and technology services as required by the SHARE Member.

• Provide consultants who meet the requirements for each job title/description and are local to State of Texas.

• Prequalify consultants and provide best-fit resumes when requested by the client.

• Provide evidence of compliance with all governing requirements for licensure, registration and/or certification.

• Comply with appropriate federal, state and county regulations.

• Perform screening, background verification and investigations on each consultant as required.

• Perform consultant reference checks.

• Negotiate purchase order as per pre-negotiated rates.

• Ensure consultant performance as per requirement/purchase order.

• Address any performance and time schedule issues.

• Adhere to all employer responsibilities pertaining to salary, benefits, insurance coverages, payroll withholdings, etc.

The following are the offeror details and contact details of the executive who has the authority to contractually obligate and negotiate contract, with the NCTCOG.

RFP No. 2021-005


Company Name : COGENT Infotech Corporation Point of Contact : Justin Acord, Executive Vice President - Sales HQ Address : 1035 Boyce Road, Suite 108, Pittsburgh, PA 15241 Texas Office : 1425 Greenway Drive, Suite 340, Irving, Texas 75038 Phone | Fax : (412) 889-7700 | (412) 774-1515 E-mail : [email protected]

COGENT is enthusiastic about the opportunity to work with the NCTCOG and provide the required services as a prime contractor in the stipulated period, if awarded with the contract. Sincerely,

Justin Acord Executive Vice President - Sales COGENT Infotech Corporation


RFP No. 2021-005


TAB B EXECUTIVE SUMMARY

COGENT is not proposing any options or alternatives. We are capable and will meet the requirements of the NCTCOG as a prime contractor.

SUMMARY OF PLAN

Below provided is a summary of our plan to successfully provide the requested services to the SHARE Member. Phase 1 - Project Kick-Off Meeting - COGENT’s Program Manager, Mr. Justin Acord, will meet the SHARE representative to introduce each other. At this meeting, we will discuss and gather information for at least the following:

• An in-depth understanding of the SHARE’s and its member’s needs. This will include but will not be limited to reviewing the SHARE and its members ‘s descriptions, expectations and requirements, assessments needed, etc.

• Understanding the order process of the SHARE (approval process, ordering sources/methods, etc.)

• Analyzing the SHARE’s and various members orientation procedures including employee handbook, reporting process, timekeeping, etc.

• Determining preferred placement method (resume, interview, direct send)

• Determining preferred follow-up process and conducting a safety walk-through tour and/or schedule. Phase 2 - Customization - After getting inputs from the Project Kick-Off Meeting, COGENT will accordingly assemble a team of professionals (Resource Manager(s), Sourcer(s), Recruiter(s)) headed by our Executive Vice President – Sales, Mr. Justin Acord. We will be providing services on this cooperative from our Irving, TX Office. We will develop a detailed approach for recruitment plan tailored for the SHARE agencies to ensure only the best of qualified consultants are made available to support various projects/services for the SHARE agency projects.

Phase 3 - Execution - As per the already developed recruitment plan, COGENT will begin serving the requirements by assembling consultants required to serve the specific requirement. Our recruitment cycle has been included in the further sections of the proposal. Further process will include performing background checks prior to releasing them on the SHARE agency projects. Assurance meetings monthly (or as desired by the end client) will be scheduled to check if the consultants provided are meeting and exceeding the SHARE agency expectation. COGENT will address and rectify any unsatisfactory performance issue with utmost priority.

Phase 4 - Management & Compliance - COGENT stays in touch with our clients on a 24/7/365 basis right from the contract execution for any assistance and aide. We will make any necessary changes and improvements as recommended conducting employee evaluations, quality checks, monthly meetings for the first three (3) months, and ongoing account reviews. We stay in constant touch with our consultants to ensure their availability and ensure that they stay committed for future extensions, thereby avoiding cumulative costs in new recruitment and orientation.

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TASK ORDER RECEIPT

SOURCING

PRELIMINARY SCREENING

IN-DEPTH SCREENING

REFERENCE VERIFICATION

SKILL TEST BY SME

CLIENT INTERVIEW

BACKGROUND CHECKS

ONBOARDING

OUR RECRUITMENT FLOW COGENT understands that every client is unique and has a unique set of goals. Thus, we do not follow a common recruitment approach for all clients. After an exhaustive analysis of a client’s requirements by our Account Manager (AM) and the subsequent meeting with the client’s Hiring Manager, a well-thought-out recruitment approach is crafted. Our process is tailor-made for each of our clients to ensure we deliver the finest best-fit talent. Our recruitment process kick-starts as soon as our AM receives a requirement from the client. AM discusses the requirement with the Recruitment Manager (RM) who subsequently creates a skill matrix accordingly. The RM assigns the requisition to our Sourcers. Our Sourcers look for the candidates from a wide range of resources utilizing a variety of sourcing techniques. Besides our ever expanding ‘COGENT’s Talent Pool’, we source candidates from job boards, career sites, social media, company website, networking events, and employee referrals. Our Sourcers continuously submits the best-fit resumes to Recruiters and Recruiter starts preliminary screening of all applicants for a position. Preliminary screening covers the basic qualification information including but not limited to:

• Availability • Suitable Educational Qualification

• Requisite number of years of work experience in relevant technologies or functional areas.

• Accurate project duration dates, references for last three or four projects.

• Work samples from previous projects the candidate worked on.

• Initial verification of skill set and summary of technical knowledge. Additionally, HR related information (W2, I-9 etc.) is gathered. Once preliminary screening has been completed, the best-fit candidate details are sent to the RM for in-depth screening. Our RM utilizes his/her strong technical background to conduct a thorough technical screening round with the candidate which includes a detailed discussion of all the candidate’s previous projects and skills & technologies used, type of applications the project entailed, and overall role of the candidate on the project. After the in-depth screening process, our RM verifies the credentials of the candidate including but not limited to educational qualifications, any/all relevant certifications listed on the resume, employment history and eligibility to work in US. The minute, credentials are verified, the RM runs a reference check which gives the insight into the candidate’s performance, attitude, and aptitude with former employers. We also verify reason for leaving the last assignment.

After the successful verification, RM submit details of qualified candidate to the Subject Matter Expert (SME). SME then speaks with the candidate to further qualify the candidate and inform the account details, location, project information (technical requirements, functional requirements, type of applications, team size, and other relevant technical/functional information the candidate may have questions about.). Every skill critical to the completion of assigned deliverables is identified and assessed in terms of the level of skill required. Only when it’s established that the candidate meets or exceeds the qualification of the position, the SME approves him/her for submittal to the client. If client desires to interview the candidate, RM coordinate with the candidate and schedule the interview.

Once we receive the green flag from the client for candidate, we coordinate with the selected candidate for the acceptance, background check (as desired by the client), relocation and project start.

RFP No. 2021-005


TAB C KEY PERSONNEL

OUR DELIVERY TEAM COGENT’s delivery team is a staff of experts with years of experience in providing temporary staffing services to various state government and private - sector clients in selection and recruitment of qualified personnel. The team will be available for delivering qualified resources as per the various project needs within the specified time limits. We guarantee a full outsourcing service for the entire recruitment process as well as support in recruitment and selection of candidates for employment. Our well-trained staff combines speed and experience to find the best possible talent, in the most demanding niche skill area too. Below provided is a brief description of our key personnel’s and delivery team.

JUSTIN ACORD - EXECUTIVE VICE PRESIDENT, SALES

EXPERIENCE SUMMARY: Mr. Justin Acord has been recently promoted to the post of Executive the Vice President - Sales and possesses over thirteen (13) years of experience servicing clients in The Public Sector (federal/state/local). He has successfully managed delivery teams that are responsible for servicing several State contracts - Florida, Texas, Georgia, Oregon, Maine - to name a few. Also, he has managed the delivery team for various State of Texas clients including but not limited to City of Austin, Department of Health & Human Service Commission, Port of Houston, Department of Motor Vehicles, Dallas Fort/Worth International Airport Authority Austin Community College, Department of Transportation, Department of Information Resources, San Antonio Water System, Tarrant County, Houston Independent School District, Harris Health System, Lower Colorado River Authority - Enterprise Services and Dallas Independent School District. Mr. Acord is part of COGENT management and has authority to act as deemed necessary to resolve issues and ensure overall project success. He will directly supervise the SHARE delivery team and will be available 24x7 for any issue escalation/resolution. RESPONSIBILITIES:

• Serve as the lead point of contact for any matter specific to the SHARE account.

• Understanding the SHARE objective alongside COGENT’s vision of contract success to analyze the contract’s potential and create contract plan/strategy to minimize risks to both COGENT and the SHARE.

• Establish and maintain effective lines of communication with the SHARE and facility personnel to ascertain that their needs and requirements are being met as per the contract.

• Ensure the timely and successful delivery of services according to requirement and objectives.

• Consistently seeking new innovations and improvements to the service.

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts.)

• Assist with challenging requests from client or issue escalations as needed.

RFP No. 2021-005


PURAN RAMSAIL - DIRECTOR - RECRUITMENT & DELIVERY MANAGER

EXPERIENCE SUMMARY: A total 14 Years with 12+ years of experience as a Recruitment Manager & Technical Recruiter in Government, Healthcare, Insurance, Energy, Utilities, and IT industry. He possesses immense experience in recruiting for a variety of clients including but not limited to State of TX, State of IN, State of FL, Pinellas County, Harris County, Miami-Dade County, Austin Energy, Xerox, Nike, Barclays, Motorola, T-Mobile, ISO NE, Verizon and The Hartford. Further, he is experienced in fulfilling requirements for various State of Texas agencies including but not limited City of Austin, Port of Houston, Department of Motor Vehicles, Dallas Fort/Worth International Airport Authority, Austin Community College, Department of Information Resources, San Antonio Water System, Tarrant County, Houston Independent School District, Lower Colorado River Authority - Enterprise Services, Harris County and Dallas Independent School District. Mr. Puran has proven experience in developing and maintaining MIS and relevant database systems for Recruiting. Also, he has executed comprehensive search strategies designed to recruit niche candidates in highly competitive and unique candidate spaces including driving a sourcing plan built on key networking and direct sourcing. Further, he has networked and maintained relationships with key candidate communities for long-term opportunities and leveraged social networking and proactive tools to develop and maintain potential candidate pools. All recruiters and sourcing specialists will be working under his supervision.

RESPONSIBILITIES:

• Design the skill matrix for choosing the candidate.

• Supervise sourcing specialists, recruiters, and report on their performance.

• Work closely with recruiters to manage every stage of recruitment & candidate selection, attracting talent, vetting candidates, and advising on the best recruitment practices & processes.

• Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire).

• Expand existing pool of potential resources by networking with other employers and employees within the same industry via social media (e.g. LinkedIn etc.) and by attending conferences, seminars.

SANDEEP MALHOTRA - GLOBAL DIRECTOR - HR

EXPERIENCE SUMMARY: With over 20+ years of multinational experience in Human Resource, Talent Management & Development in shared services environment, matrix driven & Complex Organizations in IT/ ITES / Insurance and Gaming sector. Mr. Sandeep Malhotra is a part of COGENT’s leadership team, acting as a trusted HR partner to business heads to enhance people focus and build positive work environment. He is a seasoned HR leader with hands-on experience in building organizational capability, developing HR strategy & policies, talent management, employer brand building.

RESPONSIBILITIES: Proactive handling of employee relations and culture building

• Change management and internal communication interventions during business transitions / transformation. Effective design and implementation of HR processes like talent acquisition,

• Performance management / C&B, internal communication, learning and development interventions & employee engagement initiatives.

• Efficient design and delivery of HR operations areas viz benefits administration, payroll and compliance, redundancy management, vendor management etc.

• Build positive relationship with all external and internal stakeholders, Global Teams vertical heads, opinion leaders and other members of leadership team.

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Team Lead - COGENT will assign a team lead with over six (6+) years of experience in recruiting, managing, and leading a dynamic team of technical recruiters. The team lead will be responsible for:

• Building talent pipeline through alternate sources / innovate methods.

• Building a strong, dynamic and a competent recruitment team by foreseeing demand pipelines.

• Imparting hands-on trainer for recruitment team-member. Do search and recruitment of senior positions.

• Maintain up-to-date Data Bank of candidates for various job profiles

• Take responsibility of uploading latest client openings on COGENT’s ATS. Technical Recruiters - COGENT intends to provide dedicated recruiters whose prime task will be to service the SHARE Member’s requirements. They will have prior experience recruiting and will be well versed with the various nuances of recruiting for the various cooperative agencies. This strategy will ensure that COGENT performs successfully even during phases when there is a sudden spike in requirements.

Account/Resource Manager - COGENT will appoint a seasoned professional for this position. This individual will be the single point of contact for the SHARE and will be the liaison between the SHARE and the COGENT delivery team and will have prior experience in managing cooperative accounts. This Account Manager will visit the SHARE on a consistent basis.

Technical Manager/SME - Technical professional responsible for ensuring that all professionals submitted to the SHARE members are technically qualified to perform the job.

Human Resources/Legal/Compliance - Responsible for all HR/Legal/Contractual & Compliance issues.

Operations/Accounting - Responsible for all payroll/benefits/invoicing related issues

RFP No. 2021-005


KEY PERSONNEL RESUME

JUSTIN ACORD - EXECUTIVE VICE PRESIDENT - SALES EDUCATION Bachelor’s Degree from West Virginia University 2005

EXPERIENCE COGENT Infotech Corporation Executive Vice President - Sales January 2021 - Till Date In addition to the responsibilities specified below, actively involved in formulating and executing overall company strategy, market positioning and achieving revenue goals across all four lines of business - Cogent Consulting, Cogent Staffing, Cogent University and Cogent inCights. Vice President - Sales January 2013 - December 2020

• Overall responsibility for the success of all sales related activities.

• Oversee, manage, and ensure success with clients in over 35 different states including Federal Government, State & Local Governments and Fortune 500 companies.

• Actively involved in formulating and executing overall company strategy, market positioning and achieving revenue goals across all four lines of business - Cogent Consulting, Cogent Staffing, Cogent University and Cogent inCights.

• Heavily focused on servicing clients including New York City Housing Authority, Dallas Fort Worth International Airport Authority, Tampa International Airport Authority, City of Austin, Texas Workforce Commission, Department of Motor Vehicles, and other Public funded entities. Responsible for delivering solutions and services to C-Level executives, IT Decision Makers and Procurement/Contracting personnel.

• Highly experienced in serving as Account Manager for various Statewide contracts including but not limited to State of FL, TX, WA, ID, VT, LA, VA and NY.

• Develop account penetration strategies to maximize our success rate with new and existing customers.

• Experience successfully managing Multi-Million Dollar Government contracts including: State of Texas - DIR Staff Augmentation Contract, State of Florida IT Staff Augmentation Contract, City of Austin IT Consulting Services and GSA 8(a) STARS II GWAC.

• Managing a sales team consisting of individuals in Dallas, Pittsburgh and Internationally.

• Experienced consistently exceeding customer set KPI’s on Staff Augmentation contracts.

• Mitigating objections and compliance issues with current clients to resolve any issues. • Overseeing timeframes and updating clients on projects moving through the research and development

process.

Business Development Manager January 2009 - January 2013

• Responsible for leading the company initiatives in the Public Sector.

• Tasked with marketing our 8(a) Certification to Federal Agencies which led to contracts with several agencies including the Department of Justice, Department of State and the General Services Administration. Tasked with overall Account Management responsibility for State Government contracts including: State of TX, FL, OR and GA. Tasked with responding to all relevant RFP's as a Prime.

• Developed partnerships with firms who could add value for our customers enabling us to provide the absolute best solutions. Responded and won direct contracts with the State of Florida and State of Texas to provide IT Consulting Services.

Account Executive August 2007 - January 2009

• Responsible for new business development in the Private Sector.

• Focused on connecting with IT Executives to understand the challenges they were faced with and developed solutions to solve those problems.

EDMC June 2006 - August 2007 Assistant Director of Admissions

Johnson Marketing Inc. December 2005 - June 2006 Outside Sales Representative

RFP No. 2021-005


PURAN RAMSAIL - DIRECTOR - RECRUITMENT/DELIVERY MANAGER EDUCATION

• MBA (IT) in 2005 from Institute of Advanced Studies and Education Deemed University

• Post Graduate Diploma in Computer Applications from IIET in 2002

• M.Sc. in 2003 from University of Madras. EXPERIENCE COGENT Infotech Corporation Nov 2018 - Till Date Director - Recruitment/Delivery

• Responsible for managing Recruitment cycle for COGENT Infotech Customers such as State of Texas, State of Florida, Austin Energy, Harris County, Miami-Dade County, Pinellas County, NYCHA, BCPS and Rockwell Collins/AIRINC

• Experienced in serving as Recruitment/Delivery Manager for various transportation clients including but not limited to State of Florida - Department of Transportation, State of Texas - Department of Transportation, State of Maine - Department of Transportation, Community Transit - WA, Dallas Fort Worth International Airport Authority, TX, Tampa International Airport Authority, FL and Wayne County Airport Authority MI.

• Managing the service and delivery of Accounts and keeping track of all the positions/ Int/ Subs/ Offers – Score card.

• Designing Recruiting & Account Management strategies/policies/plans

• Explaining the position to the Team Lead if required to get the desired match through the recruiters.

• Interacting with Client on daily basis, handling all the escalations from the client.

• Following up for feedback on Submissions and Interviews

• Final Approval of candidates before sending the resume to client.

• Making sure each position is covered on time and no position is left with no submission on due date.

• Taking care of Offers and Interviews,

• Responsible for Resume Marketing (Improvement, submission packets, skills matrix and candidate profile improvements)

• Attending weekly and monthly meetings or status call with Directors and discussing about new and different strategies which can be implemented for better results

22nd Century Technologies January 2015 - Sep 2018 Recruitment/Delivery Manager

• National Account Manager; Managing Large Enterprise Clients across the US. Focus on providing best in class service to clients while making sure local sales team is enabled to support all regional initiatives.

• Experienced Account Manager National Account with a demonstrated history of working in the information technology and services industry. Skilled in Requirements Analysis, Business Development, IT Recruitment, Recruiting, and Technical Recruiting.

• Extensive experience with MSP/VMS based clients in Information Technology, Pharmaceuticals, Manufacturing, Engineering, Life Science and BFSI.

• Build/Develop Strategic Staffing Supplier Relationships.

• Strategic Sales of MSP/National & Global Staffing Solutions.

• Supporting our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us among their top three staffing suppliers.

• Manage relationships and communications with clients.

• Communicate daily with hiring managers and candidates.

• Track candidates using Excel, Word, Outlook and other customized databases.

• Maintain high customer satisfaction ratings, according to company standards.

• Communicate with clients at a senior level to resolve issues and inquiries. Specialties: Vendor Management System (VMS); Master Service Provider (MSP); Contingent Workforce; Applicant Tracking System (ATS); sourcing ; workforce management; Employee relations; Employment law; Supplier policies; HR manuals; full cycle recruiting; corporate recruiter; project management; audit; Boolean logic. Fieldglass

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Infowave Systems, Inc. April 2007 - Dec 2014 Recruitment Manager

• Interviewed Technical Recruiters/ Leads for the team.

• Managing a team of 2 Leads and 9 Recruiters.

• Coordinating with team members to achieve their targets assigned.

• Worked on MSP and Direct Clients.

• Responsible for releasing new Hire forms on the candidate’s start date

• Follow- up with HR department for Background check status and with CRM’s regarding the performance of the candidates or if candidates have any issues on the job.

• Reviewing each job description and helping the recruiter on real time basis to create best search strings for best result.

• Provide excellent client management service to the Vendor Management System (VMS) team and end clients.

• Track candidate progress via ATS (Applicant Tracking System) in coordination with Service Delivery.

• ross checking the documents of the candidates offered to ensure error free completion.

• Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates.

• Maintained good relationships with candidates and also generate possible references through them.

• Managed the team with high motivation & productivity level, understand their strengths, technical support and create target-oriented environment

• Good/Professional rapport with SPOC’s, clients and candidates

• Conducted weekly and monthly meeting with the team for performance review, setting monthly and quarterly targets for the Recruiters to ensure proper output

• Interviewed Technical Recruiters for the team.

• Creating monthly business reports and attending monthly meetings and discussing strategies to achieve the desired goal within the time period.

S. V. Technologies, Inc. Feb 2005 - March 2007 Team Lead

• Gathering requirements from the clients, analyzing the requirement with them to assess the exact requirement with respect to technology, hiring location, level of hiring, deadline, number of resources required, and expertise expected of the resource, etc.

• Prioritizing the requirements to ensure timely delivery of the manpower requirement.

• Initiate conduct and coordinate weekday and weekend recruitment drives.

• Worked on MSP and Direct Clients.

• Involved in the complete recruitment life cycle from Approving resumes, resumes screening, qualifying the resume, pipelining of resources, Interview process, etc.

• Responsible for training of recruiters as & when required.

• Worked extensively on Internet based recruiting tools and Database to generate leads of potential candidates, use Job boards: Dice, Monster, Career–Builder, and LinkedIn and other professional websites effectively

• Proficient in Head Hunting & Web applications like Internet Search engines, Word, Excel and PowerPoint.

• Conducting HR rounds and negotiation with candidates on Rate, Salary and Notice Period

• Keep a track on selected candidates with joining date and updating to the management

• Follow-up with the offered candidates till joining and post joining follow-up

• Maintaining the joiner’s database & calculating the offers & joining ratio, which also helps us to track the last-minute dropouts/ Back-outs.

• Recruiting highly specialized Technical mid to senior level professionals- for more involved in Contractual and permanent placements

• Worked ATS - Job Diva for daily hiring activities.

• Team Management

• Lead and mentored a team of 4 recruiters and mentoring newly joined Recruiters to be able to work independently, making them aware of the entire life Cycle of recruitment being there with them helping and talking to the candidates when the situations goes out of control and negotiating in getting back candidates to the track.

• Responsible for the team performance by grooming, guiding and mentoring team members to achieve the

RFP No. 2021-005


targets (monthly/ quarterly base)

• Allocation of requirements to recruiters as per their key areas and helping them to source suitable candidates

• Review and approval of resumes before submitting to the client

• Provide client feedback to team and asking to schedule interviews as specified by respective clients

• Managed the team with high motivation & productivity level, understand their strengths, technical support and create target-oriented environment

• Good/Professional rapport with SPOC’s, clients and candidates

• Conducted weekly and monthly meeting with the team for performance review, setting monthly and quarterly targets for the Recruiters to ensure proper output

• Interviewed Technical Recruiters for the team.

• Creating monthly business reports and attending monthly meetings and discussing strategies to achieve the desired goal within the time period.

• Attending vendor meeting arranged by clients monthly /quarterly for better understanding of requirements.

• Taking Part in annual Performance Appraisal review of Team.

• Vendor Management:

• Develop and interact with the external vendor partners and recruitment consultants to source eligible candidates.

• Taking care of queries relating to requirements, deadlines and source conflicts.

• Motivating the consultants and vendors by being in touch with them regularly and by providing timely feedback.

Tech Soft Pvt Ltd-Worked Nov 2003 - Jan 2005 Sr. Technical Recruiter/ Technical Recruiter

• Full life–cycle recruitment; sourcing, screening, qualifying, salary negotiation and closing.

• Managed the entire recruitment lifecycle, interfacing with managers and developed effective recruitment plans and strategies.

• Guiding candidates for phone and face to face interviews.

• Ensuring offer documentation is completed by candidates.

• Clients including financial (Credit Suisse, Bank of America, JPMC, Guggenheim, Insurance (Guardian Life), LF USA, Health (United Healthcare) Retail (C&S Wholesale Grocers, Ann Taylor), State Departments (NC, SC, MD, FL, WA, AR, NY, NJ).

• Managed job postings on every job portal.

RFP No. 2021-005


TAB D TECHNICAL PROPOSAL

5.0 SCOPE OF WORK

OUR EXPERIENCE IN PROVIDING SERVICES SIMILAR TO THOSE REQUESTED UNDER SCOPE OF SERVICES TO

PUBLIC SECTOR CLIENTS

PUBLIC SECTOR ORGANIZATION

AGENCY NAME LOCATION

STATE OF TX

City of Austin Austin, TX

Department of Motor Vehicles Austin, TX

Comptroller of Public Accounts Austin, TX

Workforce Commission Austin, TX

Department of Transportation Austin, TX

Office of Attorney General Austin, TX

Lower Colorado River Authority - Enterprise Services Austin, TX

Port of Houston Houston, TX

Department of Family & Protective Services Austin, TX

Cancer Prevention Research Institute Austin, TX

Department of Health & Human Service Commission Austin, TX

Austin Community College Austin, TX

Tarrant County Fort Worth, TX

San Antonio Water System San Antonio, TX

Harris Health System Houston, TX

Dallas Fort Worth International Airport Authority Dallas, TX

Central Technology Services Houston, TX

Justice Applications Division Houston, TX

Back Office Application Division Houston, TX

STATE OF FL

Department of Children & Families Tallahassee, FL

Department of Environmental Protection Tallahassee, FL

Department of State Tallahassee, FL

Department of Financial Services Tallahassee, FL

Department of Education Tallahassee, FL

Department of Transportation Tallahassee, FL

Pinellas County Pinellas County, FL

St. Johns River Water Management District Palatka, FL

Florida International University Miami, FL

Tampa International Airport Authority Tampa, FL

Broward County Public Schools Fort Lauderdale, FL

MIAMI DADE COUNTY, FL

Department of Finance Miami, FL

Water and Sewer Department Miami, FL

Information Technology Department Miami, FL

Enterprise Portfolio Management Office Miami, FL

STATE OF NY

Division of Criminal Justice Albany, NY

Governor's Office of Employee Relations Albany, NY

NY Police Department Endwell, NY

NYC Department of Finance New York, NY

NYC Landmarks Preservation Commission New York, NY

New York City Fire Department New York, NY

New York City School Construction Authority Queens, NY

New York City Civil Service Commission New York, NY

New York Power Authority White Plains, NY

New York City Housing Authority New York, NY

STATE OF MN Minnesota Judicial Branch - State Court Administrator’s Saint Paul, MN

RFP No. 2021-005


Office

Statewide MN

Ramsey County Saint Paul, MN

Hennepin County Minneapolis, MN

STATE OF OR

Department of Human Services Salem, OR

Department of Education Salem, OR

Oregon Marion County Salem, OR

Multnomah County Portland, OR

STATE OF GA

State Board of Workers Compensation Atlanta, GA

Department of Corrections Atlanta, GA

Housing Authority of Savannah Savannah, GA

Department of Education Atlanta, GA

STATE OF MI

Department of Health & Human Services Lansing, MI

Livingston County Howell, MI

Department of Health & Human Services Augusta, ME

Wayne County Airport Authority Detroit, MI

STATE OF CA

Santa Clara University Santa Clara, CA

County of Santa Clara San Jose, CA

University of California San Francisco San Francisco, CA

STATE OF SC

Department of Health and Environmental Control Columbia, SC

Division of Technology Columbia, SC

Beaufort County School District Beaufort, SC

STATE OF MD Maryland Health Benefit Exchange Baltimore, MD

Baltimore County Public Schools Baltimore, MD

STATE OF NC Wake Forest University Medical Centre Winston-Salem, NC

City of Durham Durham, NC

STATE OF IL State Universities Retirement System Champaign, IL

Chicago Transit Authority Chicago, IL

STATE OF CO Adams 12 Five Star Schools Thornton, CO

Douglas County School District Castle Rock, CO

STATE OF PA The School District of Philadelphia Philadelphia, PA

City of Philadelphia Philadelphia, PA

STATE OF WA Washington Health Benefit Exchange Everett, WA

Community Transit Olympia, WA

STATE OF ND Department of Human Services Bismarck, ND

STATE OF CT Department of Social Services Hartford, CT

STATE OF ID Statewide Boise, ID

STATE OF AZ City of Phoenix Phoenix, AZ

STATE OF VT Statewide Montpelier, VT

STATE OF KS Statewide Topeka, KS

STATE OF MT Statewide Helena, MT

STATE OF LA Statewide Baton Rouge, LA

STATE OF MO St. Louis Community College Bridgeton, MO

STATE OF WI University of Wisconsin Madison, WI

STATE OF OK Statewide Oklahoma City, OK

STATE OF UT Statewide Salt Lake City, UT

RFP No. 2021-005


RECENTLY AWARDED CONTRACTS

Bureau of Information and Telecommunication, SD

Municipality of Anchorage, AK The Broward Sheriff's Office, FL

Eastern Kentucky University, KY Cincinnati Metropolitan Housing

Authority, OH School District of Greenville County

, SC

County of Richland, SC AMTRAK, DC New York State Energy Research and Development Authority, NY

SIMILAR ENGAGEMENTS COMPLETED

SR NO.

DOMAIN NO. OF SIMILAR ENGAGEMENTS

EXAMPLES OF POSITIONS/DOMAINS FILLED

1. Administrative/Clerical 220

Administrative assistant, administrator, clerk, billing clerk, data entry operator, receptionist, secretary, typist, word processor, executive assistant, office assistant, mailroom clerk, administrative specialist, information clerk.

2. Customer/Community Services 25

Customer service representative, customer support specialist, customer success manager, case worker, advocate, community care coordinator, counsellor

3. Finance/Accounting 65

Accountant, Accounting clerk, budget analyst, payroll specialist, financial analyst, auditor, cash management analyst, tax accountant, CPA, bookkeeper, financial assurance specialist, audit manager.

4. General Labor/Maintenance 120

Assembler, CNC operator, electronic assembler, electronic technician, forklift operator, inventory clerk, loader/unloader, machine assembler, machine operator, material handler, laborer, electrician, welders, CDLA & drivers, mechanics, oil and gas worker, boiler makers.

5. Planning/Program/Project Management

45

Project accountant, project analyst, project assistant, project coordinator, project engineer, project manager, program manager, project planner, project portfolio manager.

6. Professional/Management Services

30 Asset manager, contract administrator, field service engineer, HR Manager, procurement

RFP No. 2021-005


analyst, sales manager, junior engineer, business manager, Director HR, CEO, CFO, Account Supervisor, IT Director, IT Manager.

7. Technical/ Information Technology

700

Positions related to cloud computing, computer networking, database administration, information security, cybersecurity, application/software development, quality assurance, GIS, business analysis, helpdesk, network administration, web development.

SIMILAR SERVICES PROVIDED ON VARIOUS STATE CLIENTS

SERVICE AREAS

STA

TE O

F TE

XA

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STA

TE O

F FL

OR

IDA

STA

TE O

F N

EW Y

OR

K

STA

TE O

F M

INN

ESO

TA

STA

TE O

F O

REG

ON

STA

TE O

F SO

UTH

CA

RO

LIN

A

STA

TE O

F G

EOR

GIA

STA

TE O

F M

AIN

E

STA

TE O

F M

ICH

IGA

N

STA

TE O

F P

ENN

SYLV

AN

IA

STA

TE O

F C

OLA

RD

O

STA

TE O

F C

ALI

FOR

NIA

STA

TE O

F W

ASH

ING

TON

Administrative/Clerical X X X X X X X X

Customer/Community Services X X X X X X X

Finance/Accounting X X X X X X X X X

General Labor/Maintenance X X X X X X X X X

Planning/Program/Project Management

X X X X X X X X

Professional/Management Services X X X X X

Technical/ Information Technology X X X X X X X X X X X X X

RFP No. 2021-005


DESCRIPTION OF RECENT SIMILAR ENGAGEMENTS WITH MAJOR CLIENTS

CLIENT: DALLAS/FORT WORTH INTERNATIONAL AIRPORT AUTHORITY, TX

ABOUT:

Dallas/Fort Worth International Airport, often known colloquially as Dallas Airport or DFW Airport is the primary international airport serving the Dallas - Fort Worth Metroplex area in the U.S. State of Texas. It is the largest hub for American Airlines, which is headquartered near the airport. It is the fourth busiest airport in the world by aircraft movements and the fifteenth busiest airport in the world by passenger traffic in 2017. It is the ninth busiest international gateway in the United States and the second busiest international gateway in Texas. In 2019, DFW set a new passenger traffic record in its 45-year history, serving 75,066,956 passengers.

CONTRACT DETAILS:

COGENT currently holds a contract with the DFW Airport Authority to provide IT staffing professional services. The scope of services includes providing professional technical services that include architecture, engineering, implementation / upgrade / enhancement and/or administration of new or existing hardware and/or system software.

SERVICES PROVIDED:

We have successfully delivered IT staff for multiple IT projects. Below provided are the descriptions of some of the services provided. The location for all projects is Dallas, TX.

Title: PMO Manager/ Lead Description of services provided: Our consultant, facilitated the definition of project scope, goals and deliverables. Also, our consultant defined and tracked project deliverables, tasks, and resource requirements. Further, our consultant managed project budgets and allocation of project resources. Besides, our consultant provided direction and support to project team and managed communications and interface with project stakeholders, management, and executive staff. Also, our consultant presented reports defining project progress, problems, and solutions Title: QA Automation Analyst No. of placements: 3 Description of services provided: Our consultant created test plan and test strategy for creating reusable regression test suits for web, Java, .Net, Oracle E-Business suite, PeopleSoft, Custom applications, and Web services. Also, our consultant developed line placement scenarios, condition sheets, test cases/data Develop UFT test scripts and custom functions/routines using reusable components, data driven and hybrid frameworks. Further our consultant, created and implemented standard processes for test execution, result analyses and reporting from the automation tools. Besides, our consultant developed batch files to execute automated tests overnight without any user intervention and created reporting utility to report execution results in HTML format to report validation status (pass/fail) along with requirement id, test case id. Further responsibilities included:

• Creating well defined automation strategy and automation scripts with low maintenance and reasonable/acceptable implementation cost with greater ROI maintenance of automation scripts using keyword driven, data driven and hybrid framework; using tools such as UFT/QTP, Selenium Webdriver and Coded UI

• Performance testing, as needed, using LoadRunner Title: Wireless Network Architect Description of services provided: Our consultant was responsible for monitoring, maintaining, improving, and expanding the Airport's indoor and outdoor wireless infrastructure. Further, our consultant configured Cisco access points and wireless controllers. Also, our consultant troubleshooted and resolved wireless related issues. Besides, our consultant documented current deployment of wireless technology in use at DFW Airport and provided & implemented ideas to improve existing wireless platform. Further responsibilities included:

• Participating in technical discussions to add/modify wireless infrastructure

• Creating standards for overall wireless infrastructure. Indoor/Outdoor

• General network support.

RFP No. 2021-005


Title: Business Analyst Description of services provided: Our consultant supported foundation to manage potential, pending, renewal, and ongoing software and hardware contracts to improve efficiencies and oversight of the IT's business internally and externally. Further, our consultant established a framework of standards to be incorporated in all IT contracts to ensure quality contract definition and requirements, performance standards, adherence to IT security, policies, and accountability. Also, our consultant served as IT Contracts, Budget, and CIP liaison supporting cross-functional communication, planning, and implementation of identified analysis or projects. Furthermore, our consultant oversaw and developed comprehensive reporting of the ITS contract portfolio. Also, our consultant developed statistical reporting for ITS contract financials and key metrics. Further responsibilities included:

• Researching the value of existing contracts and benchmarks to assess and recommend appropriate actions.

• Performing assignments independently at the direction of ITS VP for policy, non-routine, problematic, or sensitive situations.

• Supporting IT team with CIP process and oversite for appropriate expense tracking. Identifies/forecasts cost savings for initial contract, extensions, and amendments compared to previous contract terms.

• Conducting IT workgroups to gather input for best practices.

• Managing contracts and suppliers within the targeted categories through supplier scorecards, periodic business reviews; active monitoring of supplier performance and risk, measuring contract compliance and other key metrics to ensure targets are being met and value is being delivered to the business under the supply agreements.

• Recommending cancellation of contracts as appropriate Identifies cost avoidance during process of executing initial contract, extensions and amendments.

• Working with key business partners and senior leadership to gain a solid understanding of strategic direction and supply requirements, corporate business objectives, and priorities to develop category specific supply strategies.

• Working with legal team to lead and oversee complex contract negotiations. Assisting the financial planning and budgeting process and monitor adherence to the budget.

Title: Datawarehouse/ETL/Back end tester Description of services provided: Our consultant wrote SQL queries for Back-End Testing to ensure data integrity, validating database consistency and verifying accurate transaction. Further, our consultant prepared test plan/test scripts with Business positive/negative scenarios with SQL, UI and MicroStrategy Reporting. Also, our consultant provided End-to-End data validation for ETL and Bl systems. Besides, our consultant utilized robust ETL, Bl processes and data warehousing concepts. Further responsibilities included:

• Create test plans and test strategies

• Create queries (medium to complex) using SQL Developer and document with each test case to validate ETL for various BI projects

• Create and document in Application LifeCycle Management test cases

• Execute Test Procedures and document results for each step. (verifying and validating DDL, ETL, and any code migrated to Test environment)

Title: Sr. Application Engineer Description of services provided: Our consultant was responsible for providing day-to-day support of financial planning team and made necessary changes to the Salary Planning module and Budget/Outlook templates developed in Longview Framework. Furthermore, our consultant created Longview bridge processes for the department updates and HR personnel. Besides, our consultant created Longview bridge processes for GL Chart of Accounts and or the tenants from PropWorks (Billing System). Also, our consultant created the technical documentation of the budgeting process. Title: Sr. Network Specialist Description of services provided:

RFP No. 2021-005


Our consultant was responsible for:

• Conferred with management to define LAN/WAN business needs and implements effective Board-wide network strategies and develops network procedures.

• Designed complex network infrastructure configurations to maximize the sharing of applications, information, and resources.

• Coordinated with Procurement staff and vendors to procure LAN/WAN-related hardware, software, and services.

• Administered the LAN/WAN communication network to ensure effective use of installed technology; investigated and resolved problems, inefficiencies, and network performance.

• Provided strategic planning and technical support to determine LAN/WAN business needs; evaluates, tests, recommends, and implements specific network solutions.

• Scheduled and coordinated the installation and maintenance of software/hardware on the network; ensures compatibility of all network communications and computer hardware/software.

• Provided security engineering support for the infrastructure and applications across multi-site enterprise and data centre environments; including the evaluation, design, and implementation and troubleshooting of security infrastructure technologies and solutions to ensure the confidentiality and integrity of Clients and customer assets.

• Protected and secured company resources in the cloud, virtual and physical infrastructures.

• Maintained and administered perimeter security systems such as, but not limited to: · Firewalls (Palo Alto) · Intrusion Detection / Prevention Systems (Palo Alto) · Web Filtering · Anti-Spam / Anti-Malware · VPN (Palo Alto)

• Assisted in the design, install and support of security technologies such as Firewalls, VPN, Network and Host-Based IDS/IPS, SIEM, DLP, Wireless Encryption and Content Filtering.

• Provided input in analysis of system logs to identify unauthorized user or access.

• Designed and validated rules engineering for the various access control checkpoints such as firewalls, VPN etc.

• Provided in-depth customer support for information security incidents including internal violations, hacker attacks, and virus and system outages.

Title: Sr. Systems Administrator Description of services provided: Our consultant was responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission-critical enterprise systems. Also, our consultant served as a technical expert in the area of system administration for complex operating systems. Further, our consultant recommended the redesign and configuration of operating systems and system applications. Also, our consultant investigated and analysed the feasibility of system requirements and developed system specifications. Besides our consultant identified methods, solutions, and provided project leadership and management in order to provide a high level of service to the customers of the department. Further responsibilities included:

• Manages the day-to-day operations of the DFW Airport's server infrastructure by monitoring system performance, configuration, maintenance, and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Works with vendors to assist support activities.

• Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.

• Performs troubleshooting as required. As such, it leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

• Establishes, maintains and manages user accounts. Installs modifies and maintains systems and utility software on server computer systems. Provides server support related to other software.

• Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components.

• Ensures high availability and acceptable levels of performance of mission-critical server resources.

• Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.

• Develops procedures, programs and documentation for backup and restoration of host operating

RFP No. 2021-005


systems and host-based applications.

• Stays current with technological developments in systems administration technology and recommends ways for PCC to take advantage of new technology

Title: Sr. Architect Description of services provided: Our consultant was responsible for integrating parts and part costs from Oracle EBS into Infor EAM. Further, our consultant integrated pick-list costs from Oracle EBS into Infor EAM. Besides, our consultant integrated purchase requisition costs into Infor EAM and suppliers, cost codes from Oracle EBS into Infor EAM. Also, our consultant reviewed the current setup of the Databridge server configuration on Linux and made changes to the setup if necessary. Furthermore, our consultant created technical and functional documentation for the Integrations and shared relevant technical and/or industry knowledge and expertise to DFW IT Infor support team. Title: Project Manager Description of services provided: Our consultant was responsible for the development and implementation of the DFW Airport’s digital transformation program. Besides, our consultant ensured all work performed addressed goals and performance objectives and complied with Airport Board policies and procedures. Furthermore, our consultant worked closely with Airport Board staff, vendors, contractors, and outside agencies. Also, our consultant partnered with the Digital Strategy Workgroup to implement the DFW Digital transformation program which included managing a portfolio of individual projects with business milestones, communication plans, training and education requirements, and technical and financial goals. Further responsibilities included:

• Increasing the capacity and knowledge of all DFW employees on digital capabilities and improve skillsets.

• Establishing best practices and governance for the digital transformation program.

• Leveraging emerging technology to turn data into insights, increasing cybersecurity, creating organizational value, reshaping the workforce for a digital world, solving critical business challenges and delivering on our customer's expectations.

• Facilitating and encouraging cross-discipline awareness and expertise to deliver digital transformation program.

• Establishing and cultivating a knowledge-sharing, knowledge-driven culture for long-term success.

Title: Field Service Technician Description of services provided: Our consultant participated in the configuration planning for desktops that will be installed in the IOC including imaging requirements, assigned IP addressing documentation, and confirmation of requirements at each position in the IOC. Furthermore, our consultant assisted in preparing, testing, and loading of the images for the IOC workstations as decided/defined. Besides, our consultant configured and tested workstations in accordance with DFW policy/procedures at the defined locations in the IOC. Also, our consultant installed and tested additional software required at each position based upon the role/job function being performed at that location. Further responsibilities included: Install workstations at designated locations and in accordance with specific requirements at each position. Workstation installation may involve the moving of certain equipment from existing stakeholder locations.

• Install, connect, test displays as defined (multi-monitor arrays).

• Install tabletop and under-mount accessories at each position include a mouse, keyboard, telephone, radio equipment, KVM equipment, cable management, power strips, etc. as required.

• Unit test and participate in facility-wide integrated testing as required.

• Assist in the setup and support of extensive network-based video wall system.

RFP No. 2021-005


CLIENT: NEW YORK CITY HOUSING AUTHORITY, NY

ABOUT:

The New York City Housing Authority's mission is to increase opportunities for low- and moderate-income New Yorkers by providing safe, affordable housing and facilitating access to social and community services. More than 400,000 New Yorkers reside in NYCHA's 326 public housing developments across the City’s five boroughs. Another 235,000 receive subsidized rental assistance in private homes through the NYCHA-administered Section 8 Leased Housing Program.

To fulfil this mission and better serve residents while facing dramatic reductions in traditional government funding, NYCHA is developing new financing options and building innovative partnerships across the public, private, and non-profit sectors. These strategies help NYCHA address many key challenges, from preserving aging housing stock through timely maintenance and modernization of buildings to increasing resident access to a multitude of community, educational and recreational programs, and job readiness and training initiatives.

CONTRACT DETAILS:

COGENT currently holds a contract with the NYCHA to provide General, Professional, and Technical - Information Technology Staff Augmentation Services. The scope of services includes providing staff for below mentioned labor categories:

• Technical-IT: This labor category includes IT positions that require specific technical skills based on pre-defined applications and architectures, such as web application security experts and Maximo Java Oracle ESB support services/specialist II.

• Professional: This labor category includes positions that require a pre-specified level of expertise, such as accountants, lawyers, and procurement buyers.

• General: This labor category includes general administrative and clerical positions, such as administrative assistants, clerks, and other non-technical administrative roles.

SERVICES PROVIDED:

We have successfully delivered temporary staff for multiple IT and non-IT projects. Below provided are the descriptions of some of the services provided. The location for all projects is New York City, NY

Title: Desktop Support Description of services provided: Our consultant provided staging, repairing, and supporting all Samsung Android smartphone, tablet devices, WiFi devices. Also, our consultant staged, rolled-out and supported new and future Android Smartphones and tablets for multiple Mobile Applications projects. Besides, our consultant was responsible for maintaining of Assets using in-house database to keep track of inventory. Title: Help Desk Description of services provided: New York City Housing Authority is in process of converting all its AS400/RCS functions to Siebel. In addition to AS400 Rollout, all their residents are using Self Service Application to view and complete the actions required by NYCHA. Our consultant was responsible for handling huge volume of emails and Siebel Service Tickets from both Applicants and Tenants to provide accurate, efficient, and courteous service and helped them with the application process. Title: Oracle Fusion Developer Description of services provided: Our consultant developed Fusion Middleware applications by working closely with both functional and technical areas. Also, our consultant provided hands-on delivery of integrating different systems. This included developing code, reviewing business requirements, authoring technical documents, designing processes and procedures. Further, our consultant promoted best practices in design and development of applications and integrating systems. Besides, our consultant collaborated with other groups by offering technical expertise where required and supported multiple concurrent efforts. Also, our consultant developed and maintained code with quality standards and provide support in all phases of different projects. Also, our consultant

RFP No. 2021-005


designed and developed full-stack applications with SOA, ADF, Java/J2EE and WebLogic, XML, XSD, DOM, XSLT, XPath, XQuery. Title: Sibel Developer Description of services provided: Our consultant was responsible for Siebel Open UI upgrade implementation to leverage the new features of IP2017. Also, our consultant was responsible for development activities for Siebel Self Service/Open UI Projects. Besides, our consultant implemented mobile disconnected application which was utilized for field users. Title: Junior Project Manager/Business Analyst Description of services provided: Our consultant was responsible for assisting with strategic business projects focuses on improving operational processes and compliance that enabled NYCHA to achieve the objectives outlined in its 10-year Strategic Business Plan. Also, our consultant served as the point person during planning and implementation ensuring all key deliverables and milestones were met for NYCHA's Mold Busters Program. Also, our consultant developed effective working relationships with key stakeholders and assisted lead project managers with preparing progress reports works with Departmental and Property Management staff and residents to implement new business practices, policies, and procedure. Title: Information Clerk No. of placements: 40+ Description of services provided: Our consultant provided information to customers, conducted research, and performed clerical support. Further, our consultant received complaints from residents and prepared work tickets regarding maintenance problems. Furthermore, our consultant scheduled and confirmed repair appointments with residents. Besides, our consultant recorded and logged repair appointments into computer system. Additionally, our consultant responded to telephone, mail, e-mail and in-person inquiries; determined service required. Also, our consultant utilized computer databases and information technology systems; researched data needed to respond to inquiries. Also, our consultant-maintained tracking system used to record and monitor inquiries and resolutions. Title: Training Coordinator Description of services provided: Our consultant scheduled and coordinated training classes. Further, our consultant collected, compiled and reported results. Besides, our consultant-maintained course rosters and responded to various requests concerning scheduled courses. Title: Staff Analyst Description of services provided: Our consultant managed projects-work with other agencies and supported stakeholder engagement- CPD Construction Support CPD's Comprehensive Modernization program Manage NYCHA's open space masterplan- 147 sites. Title: Instructor Description of services provided: Our consultant was responsible for delivering hands-on instruction for commercially available but customized software and hardware related to the Interloc/Maximo Mobile Work Order Management Solution. Further, our consultant delivered instructor led training in a classroom or web conference setting for course material that included a combination of hands on mobile computer use, explanation of procedure activities and competency tendencies. Also, our consultant assisted with providing training coordination support for NYCHA's Maximo/Interloc Mobile Work Order Management Project for up to 3500 users including scheduling & rescheduling users, coordinating user and training id's printing of materials, etc. Besides, our consultant provided phone/Help Desk support as assigned and assisted with all functions necessary to create, edit, modify, produce and disseminate instructional documentation as assigned. Additionally, our consultant performed other functions necessary to support the project.

RFP No. 2021-005


Title: Office Assistant Description of services provided: Our consultant performed routine clerical/secretarial duties which included reviewing resident files, locating resident foundation documents, interacting with resident to obtain relevant documents, preparing resident folders and copying/scanning required documents. Title: Contract Manager and Contract Administrator Description of services provided: Our consultant was responsible for supporting borough efforts in vendor contract management. Further, our consultant oversaw building contracts for construction. Besides, our consultant ensured work is completed to specifications and reviewed vendor invoices, signed off on payments of general construction contracts (ex.-kitchen, bathroom apt renovation, concrete, asphalt. Also, our consultant monitored all borough wide and citywide contracts and monitored all vendor contract work. Furthermore, our consultant tracked Maximo work orders related to vendors. Title: Stock Handler Description of services provided: Our consultant was responsible for maintaining materials and inventory at Dev Storeroom and assisted with receiving inventory at Dev Storeroom. Also, our consultant assisted with Cycle count inventory at Dev Storeroom Data entry of materials into Inventory Systems. Title: Attorney No. of placements: 3 Description of services provided: Our consultant negotiated and drafted documents for complex real estate transactions involving construction, financing, zoning and development of public housing, low income, mixed income and affordable housing developments. Also, our consultant provided legal advice on the acquisition, disposition, development and leasing of commercial real estate. Further, our consultant drafted and reviewed land sale contracts, license agreements, leases, deeds, regulatory agreements, loan documents, and land use documents. Besides, our consultant reviewed title reports and surveys. Also, our consultant provided legal advice on federal, state, and local regulatory matters affecting development and disposition of real property and related assets. Title: Administrative Assistant Description of services provided: Our consultant was responsible for printing and copying large volumes of contract documents. Also, our consultant created and maintained electronic office files and compiled required document packages. Further, our consultant coordinated with NYCHA departments (Procurement, Risk works) and send large volume of packages via interoffice mail. Also, our consultant-maintained log of all transmissions into excel spreadsheet and tracked to ensure packages were received. Title: Administrative Assistant Description of services provided: Our consultant provided administrative support to Lead Abatement unit in streamlining, coordinating, resolving, and organizing volume of work. Also, our consultant reported to the XRF testing unit carrying out duties such as filing, typing, copying, binding, scanning etc. Furthermore, our consultant provided professional administrative support to project management team. Besides, our consultant assisted in reviewing work orders and closing out tickets in Maximo. Further, our consultant assisted with any problems or questions that may arise with vendors. Title: Paralegal Description of services provided: Our consultant was responsible for managing day to day operations of the Library and File Rooms, including assisting attorneys and staff from other NYCHA departments in performing both manual and online legal and internet research. Further, our consultant accessed legal and other information through off-site libraries and other government agencies. The paralegal maintained the Library collection and Library Intranet site and ensures that Library publication are kept up to date and manages all inter-library loan requests as needed.

RFP No. 2021-005


CLIENT: TARRANT COUNTY, TX

ABOUT:

Tarrant County is an urban county located in the north central part of Texas. Fort Worth serves as the county seat to a county population of approximately 2.1 million citizens. Tarrant County is a member of the North Central Texas Council of Governments. It is Texas' third-most populous county and the 15th-most populous in the United States. The county consists of over 30+ departments which are responsible for the day to day administration of the county.

CONTRACT DETAILS:

COGENT currently holds three contracts with the Tarrant County and is the only sole service provider on these contracts. The scope of services includes providing staffing services related IT and Non-IT domains

SERVICES PROVIDED:

We have successfully delivered IT and non-IT staff for multiple projects. Below provided are the descriptions of the engagements. The location for all projects is Fort Worth, TX. Title: Data Entry Clerk No. of placements: 3 Description of services provided: Our consultant operated a computer system to input a variety of data, compiled and ensured information is complete and accurate. Further, our consultant generated reports and other info and distributed to proper personnel. Title: Help Desk Support No. of placements: 3 Description of services provided: Our consultant was responsible for communicating and accepting Help Desk calls from users. Further, our consultant provided telephone and on-site technical support to troubleshoot and fix PC system and application problems or routes the user to the appropriate personnel for problem resolution. Also, our consultant analysed and resolved PC user problems by telephone, remote connections, and on-site. Besides, our consultant installed, configured, and maintained software and hardware. Furthermore, our consultant managed network accounts and security for all County computer users and computers by assigning security profiles while following procedures established by Technical Services, including establishing, maintaining, and monitoring all LOG-ON identifications and access rules, defining specific access to network files, database management systems, and monitoring environment for security violations . Title: Sr. Lead Project Manager No. of placements: 3 Description of services provided: Our consultant was responsible for the coordination and completion of all aspects of the deliverables for the Jail Management System implementation project. His responsibilities included:

• Oversee the planning, execution, and control of the software development and implementation phases of the project

• Oversee, collaborate and coordinate with the vendor tasks, activities and milestones

• Formally plan and communicate Sprint planning goals and facilitate the acceptance process. Set project scope, objectives, oversee development, testing, and implementation

• Schedule and facilitate all project meetings, identify project team and responsibilities, and serve as a single point of contact for the project

• Follow PPMO established Project management Methodology to ensure project delivery, framework, tasks, activities, and deliverables are represented and accounted for in project plans, timelines, and the system of record

• Manage project risk through comprehensive mitigation assessment and planning techniques

• Actively manage the work efforts of multiple functional resources through the project plan

• Develop and/or co-develop and maintain required project documentation

• Maintain, monitor, and actively report project status to all project stakeholders and executives

• Develop and maintain productive working relationships with project stakeholders, team members, peers, managers, customer, vendors, and other affected departments

RFP No. 2021-005


Title: Mail Room Clerk Description of services provided: Our consultant accepted incoming mail and then processed, sorted, and delivered it to the proper recipients. Further, our consultant was responsible for sorting interoffice mail and messages and maintaining mailroom supply inventories. Further, our consultant oversaw outgoing mail by preparing it for shipment, as well as logging and distributing overnight packages. Also, our consultant operated mailroom equipment, including postage meters, mail sorting machines, scanners, mail sealers, envelope openers, fold-and-insert machines, and labelling machines. Further responsibilities included:

• Sorting mail

• Delivering mail

• Shipping outgoing mail and packages

• Entering data on a computer

• Ordering supplies Title: Medical Screener No. of placements: 2 Description of services provided: Our consultant was responsible administering medical questionnaires directly to Client Staff and interpreting the temperature of an individual utilizing tympanic and/or oral thermometers according to manufacturer's instructions and CDC guidance for personal protection. Further, our consultant reported cases of positive and negative responses according to established protocols. Also, our consultant communicated findings directly to supervisor as per protocol. Title: Accounting Clerks No. of placements: 4 Description of services provided: Our consultant performed calculations such as addition, subtraction, percentages, uses 10-key by touch, and light detail accounting. Also, our consultant had the ability to handle monies and was familiar with banking procedures. Further our consultant was responsible for reading computer layouts and conduct basic research. Title: Sr. Administrative Assistant No. of placements: 2 Description of services provided: Our consultant was responsible for using the electronic medical record software to submit health insurance claims and ICD-9 coding. Title: Sr. Lead Business Analyst Description of services provided: Our consultant worked closely with project stakeholders and directly with Subject Matter Experts (SME) to identify and document complex end-user technology needs including ensuring any suggested technology complies with all rules, statutes, and standards. Also, our consultant developed new process models and identify opportunities for improvement in business operations and processes. Further, our consultant established, maintained, and executed knowledge transfer strategies to internal and external customers. Besides, our consultant provided complex problem resolution and tech support of new software system(s) during implementation and post-implementation until project closure. Title: IT Solutions Architect Description of services provided: Our consultant designed and organized the development effort for complex system solutions and was responsible for transforming the overall business vision case into a projected solution. Further our consultant provided leadership in solving complex business problems through the effective use of technology. Also, our consultant assisted in the development of strategic roadmaps and technical implementation plans and developed system architecture and design including software, hardware, communications, and interface requirements. Further, our consultant lead and participated in code and system design reviews and performed leadership role during the software development lifecycle (SDLC).

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CLIENT: SAN ANTONIO WATER SYSTEM, TX

ABOUT:

SAWS is a public utility owned by the City of San Antonio. It was created in May 1992 through the consolidation of three predecessor agencies. SAWS serve more than 1.8 million people including 460,000 water customers and 411,000 wastewater customers. SAWS actively seek out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.

CONTRACT DETAILS:

COGENT currently holds a contract with the SAWS to provide Temporary Employee Services. We are qualified to fill in variety of positions including general business (administrative), field work, call center, laboratory services, financial, and human resources.

SERVICES PROVIDED:

We have successfully delivered temporary staff for multiple projects. Below provided are the descriptions of some of the services provided. The location for all projects is San Antonio, TX Title: Utility Labourer No. of placements: 3 Description of services provided: Our consultant performed manual labor work, to include installation of pipes and fittings, for the repair, construction, and maintenance of water and wastewater systems. Further, our consultant excavated and backfilled trenches to complete repairs. Besides, our consultant loaded and unloaded trucks. Also, our consultant stocked vehicles with necessary equipment and material. Furthermore, our consultant cleaned, organized, and maintained facilities, tools and equipment. Besides, our consultant observed and promoted all established safety procedures. Also, our consultant assisted with the set-up of work zone barricades and signs for traffic control.

Title: Customer Service Associate No. of placements: 20+ Description of services provided: Our consultant responded to customer interactions via the phone, email, internet, or in person in a professional, courteous, accurate manner while recording a brief overview of communication. Furthermore, our consultant developed a rapport with internal/external customers by greeting customers by name and demonstrates account ownership. Also, our consultant answered customer's question as well as solved the problem during initial contact. Besides, our consultant created, generated, and initiated requests for meter and field services. Responsibilities included: -

• Open, verify, and sort incoming mail for image data capture; manually extracts contents from envelopes that are unable to be processed using automated equipment.

• Identify, explain, and suggest community resources when applicable. Suggests improvements and changes to processes and policies to improve customer satisfaction.

• Participate in and supports the development and implementation of special projects. Performs all other duties as assigned.

• Evaluate, contact, and negotiate resolution of delinquent and final accounts. Process, adjust, reconcile, transfer all manual and electronic payment applications, refund, rebate, return item, and research of unclaimed property. Reviews and process receipts and generate correspondence regarding billing/consumption disputes.

• Provide information to customers on the location of water, wastewater and recycled water utilities and construction projects.

• Utilizes SAWS computer system and various software applications to conduct research on location of utilities, property ownership, and type of water utility available to prepare correspondence of findings.

• Provides accurate information concerning EDUs and impact fees to customers and verifies correct payment.

• Review engineering and architectural site plans for compliance with regulations, procedures, and policies.

• Determine impact fees. Prepares Hardship contracts and drafts correspondence as needed.

• Monitors and records impact fee payments, waivers, impact fee credits, and main extension refunds. Interprets policies, procedures, and regulations for water, wastewater, and reuse service.

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SUEZ WATER TECHNOLOGIES & SOLUTIONS

ABOUT THE CLIENT:

For 160 years, water, sanitation, waste collection and recovery activities and services have been essential. SUEZ draws on the expertise it has been developing since the late 19th century to help people constantly improve their quality of life by protecting their health and supporting economic growth. Solving the toughest water and process challenges wherever they occur, SUEZ brings together experienced professionals and advanced technologies to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment, and energy. With the acquisition of GE Water & Process Technologies, SUEZ carries on with that tradition, which focuses on research, development, and our people.

SERVICES PROVIDED:

We have provided Temporary Staffing Services for multiple projects. Below provided are the descriptions of the services provided. Title: Service Technician Location: San Diego, CA Description of services provided: Our consultant set up and serviced water purification systems at customer sites. Also, our consultant delivered, set up and exchanged ion exchange tanks to customers in commercial and industrial applications. Further, our consultant drove truck to deliver ion exchange tanks and water treatment equipment to customer site and ensured that correct equipment required for the daily route is loaded, secured and meets quality specs. Also, our consultant loaded and unloaded tanks on truck and maintains correct inventory on board truck as required. Further responsibilities included:

• Completes Vehicle Inspection Reports for pre-trip inspection.

• Keep accurate accountability of inventory at each site and make changes as needed. Communicates changes thru the proper channels and follows up to ensure that changes have been made.

• Takes water samples and conducts the following tests including but not limited to TDS, resistivity, Cl2, and hardness. Accurately record results. Rinses ion exchange tanks to customer specifications at customer sites and ensures quality specifications met.

• Performs both dry and wet ion exchange tank exchanges.

• Performs maintenance on equipment to include minor PVC repair.

• Always maintains good housekeeping, which includes the vehicles and customer sites. Follows Client and customer EHS policies and rules.

• Maintains contact with customer on site, communicating effectively, politely, and responding to their needs. Maintains good customer relationships.

• Assist with equipment or product delivery outside normal scope when needed due to business levels.

• May be required to be on call during non-business hours.

• Maintains and safeguards company assets (plant, fleet, equipment and inventory). Title: Equipment Operator Location: San Jose, CA Description of services provided: Our consultant installed and delivered water purification systems equipment with semi-trailer/Tractor at customer sites. Besides, our consultant ensured correct equipment required for the daily route is loaded, secured, and meets quality specifications and loaded and unloaded equipment on truck as required. Further, our consultant completed Vehicle Inspection Reports for pre-trip inspection and kept daily driver logs to comply with all DOT requirements. Also, our consultant took water samples and conducted the following tests including but not limited to TDS, resistivity, pH, CO2, Cl2, and hardness. Furthermore, our consultant performed both dry and wet ion exchange exchanges and off loaded 6,000 gallons of bulk water at customer sites. Further responsibilities included:

• Following client and customer EHS policies and rules.

• Maintaining contact with customer on site, communicating effectively, politely, and responding to their needs.

• Assisting with equipment or product delivery outside normal scope when needed due to business levels, including possible on-call periods.

• Training other employees on duties and responsibilities.

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Title: Regeneration Operator Location: Pasadena, TX Description of services provided: Our consultant prepared resin, mobile equipment and ion exchange resin tanks for customer fulfilment and handled chemicals such as acids, bases and salts. Further, our consultant performed quality control checks on the equipment and received resin from customer sites in resin tanks or on mobile equipment. Besides, our consultant emptied tanks or equipment of the exhausted media and prepares it for regeneration. Furthermore, our consultant prepared resin tanks or mobile equipment by filling empty tanks with regenerated media and performed quality control checks on the equipment to ensure specifications are met. Also, our consultant tested pH, specific ions, resistivity, and TDS. Further responsibilities included:

• Repairing and helping maintain the bottles/tanks and other service type of equipment, which could include minor valve/PVC repairs, painting, and refurbishing as required. Maintaining good housekeeping at all times.

• Following EHS procedures and policies.

• Preparing labels for resin tanks Monitors bulk chemical delivery.

• Operating forklift as needed. Title: Field Service Representative Location: Port Arthur, TX Description of services provided: Our consultant was responsible for providing our on-site technical customer service. Further, our consultant performed chemistry test, chemical feed and control equipment maintenance including mechanical and electrical equipment repair, chemical inventory management, technical recommendations, and written service reports. Besides, our consultant installed and serviced chemical feed and water treatment and chemical feed equipment at designated locations. Also, our consultant performed water analysis and/or collect samples for preparation, labelling and shipment to designated laboratory for analysis Further responsibilities included:

• Conducting preventative maintenance and calibrates feed pumps, controllers, feed rate charts and maintain log sheets.

• Maintaining inventory of spare parts (lube oil, tubing, and piping), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.

• Following all SUEZ and customer site specific safety requirements, procedures, regulations, restrictions, etc. Collect & Test Water Samples Collect chemical tank inventories and determine injection rates

• Escort chemical tankers in plant, manage chemical tote swap outs and chemical transfers Perform routine maintenance on analyzers and equipment; repair/replace dosing pumps if needed.

Title: Maintenance Technician Location: Pasadena, TX Description of services provided: Our consultant performed proper diagnosis of any malfunctioning machinery, general repairs, installing new equipment and systems and preventative maintenance program on all assigned machinery as directed by supervisor. Further, our consultant performed preventative maintenance on plant facilities and equipment as well as Mobile/Service DI water treatment equipment. Besides, our consultant maintained preventative maintenance records for Mobile/Service DI equipment. Also, our consultant installed new equipment or rearranges existing equipment. Further responsibilities included:

• Performing building and ground maintenance.

• Follow good housekeeping practices by keeping maintenance and tool storage area neat and clean as well as timely clean-up of work area after each job is completed.

• Available on call for emergency repairs as needed to keep plant in good running order.

• Perform confined space entry in small tanks with 14x18" manways.

• Travel for field repair and install if needed.

• Maintain records and reports as directed by immediate supervisor.

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Title: Administrative Assistant Location: Minnetonka, MN Description of services provided: Our consultant was responsible for attendance tracking and filing personnel information of employees into a data entry system. Further, our consultant was responsible for scheduling meetings and tracking disability leaves. Also, our consultant created new hire packets and arranged new hire orientations. Besides, our consultant performed job postings both internally and externally and filed HR paperwork. Title: Chemical Safety Data Entry Location: Trevose, PA Description of services provided: Our consultant reviewed chemical container in site area & matched to existing Safety Data Sheet (SDS) in MSDS Online system. Further, our consultant verified chemical name and manufacturer are accurate. If SDS was not available, our consultant searched, found and added SDS to MSDS Online system. Besides, our consultant tagged chemical ingredients/CAS # to SDS in system. Furthermore, our consultant added container to SDS by adding chemical name, container size and container amount. Also, our consultant printed and applied barcode/QR code to bottle & completed task for all chemicals.

CLIENT: GLOBAL ATLANTIC FINANCIAL

Title: Jr. Accountant Location: Atlanta, GA

Description of services provided: Our consultant was responsible for tracking payment status on client’s invoices and answered client questions regarding problems with their accounts. Further, our consultant recorded information about financial status of clients and status of collection efforts and conferred with clients via telephone to determine payment status and reasons for potential overdue payments. Furthermore, our consultant communicated with the team about the activity of daily operations to meet deadlines efficiently. Besides, our consultant oversaw the accounts payable function to determine any missing payments to vendors. Also, our consultant recorded accounting entries into the PeopleSoft Accounting system and created schedules as back up that helped in the financial close. Additionally, assisted the senior accountant with the month-end closure and performed some variance analysis.

CLIENT: LOWER COLORADO RIVER AUTHORITY

Title: Executive Assistant Location: Austin, TX

Description of services provided: Our consultant was responsible for making and accepting phone calls; sending memos, emails, and letters on behalf of the executive; receiving visitors; handling scheduling; and more. Also, our consultant acted as gatekeepers, making decisions about who gets access to the executive and what information the executive receives. Besides, our consultant conducted research and prepared reports that influence company policy.

CLIENT: UNIVERSITY OF CALIFORNIA SAN FRANCISCO

Title: Administrative Analyst Location: San Francisco, CA

Description of services provided: Our consultant administered a defined operational program/activity which included some of the following functions: finance, facilities, payroll, space planning, communications, informational technology or safety. Also, our consultant gathered and analysed financial and other resource data and prepared reports or analysed operational activities, evaluated current and proposed services etc. Further, participated in the development and revision of standard operating procedures and guidelines. Also, functioned as a resource on issues such as researching complex financial discrepancies, escalated customer service problems and vendor concerns. Besides, our consultant conducted trend analyses and helped in developing resulting recommendations and assessed & recommended changes to maintain compliance with federal and state requirements and internal policies.

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CLIENT: THERMO FISHER

Title: Assembler Location: Asheville, NC

Description of services provided: Our consultant selected components, aligned, and assembled them in proper sequence by drilling holes, adding rivets, screws, bolts, braces, tape, cement or solder to meet specifications. Further, our consultant selected appropriate sub-assemblies or component parts and installed in the unit in specified sequence according to SOE. Besides, our consultant applied wiring harnesses, sensors, and other electrical components in cabinet as per Sequence of Events (SOE). Also, our consultant used a wide range of hand tools, drill, rivet gun, saw, hy-pot tester, and drill press. Furthermore, our consultant inspected parts during sub-assembly and at key points to ensure that unit meets specified quality standards prior to moving unit to the next workstation. Further responsibilities included:

• Verifies that custom equipment changes have been made according to order and Smart Part Number.

• Cleans and packs final product using approved chemicals, Refers to MSDS to ensure safe handling and proper PPE is used around chemicals.

• Moves units or positions pieces manually or using work aids such as casters, cranes or forklifts.

• Performs other duties, provides support and coverage on all operations online as requested by supervisor. Cross training and flexibility required.

• Reorders raw materials and finished parts using the Kanban inventory system. Maintains Supermarket racks and inventory accuracy using the correct part numbers and bin locations.

CLIENT: OFFICE DEPOT

Title: Equipment Operator Location: Grand Prairie, TX

Description of services provided: Our consultant was responsible for inspecting work pieces for defects, and measuring work pieces to determine accuracy of machine operation, using rules, templates, or other measuring instruments Also, our consultant observed machine operation to detect work piece defects or machine malfunctions, adjusting machines as necessary. Besides, our consultant read blueprints or job orders to determine product specifications and tooling instructions and to plan operational sequences. Furthermore, our consultant set up and operated machines, such as lathes, cutters, shears, borers, millers, grinders, presses, drills, and auxiliary machines, to make metallic and plastic work pieces. Further responsibilities included:

• Positioning, adjusting, and securing stock material or work pieces against stops, on arbors, or in chucks, fixtures, or automatic feeding mechanisms, manually or using hoists.

• Selecting, installing, and adjusting alignment of drills, cutters, dies, guides, and holding devices, using templates, measuring instruments, and hand tools.

• Changing worn machine accessories, such as cutting tools and brushes, using hand tools. Making minor electrical and mechanical repairs and adjustments to machines and notifying supervisors when major services are required.

• Starting machines and turning hand wheels or valves to engage feeding, cooling, and lubricating mechanisms.

• Performing minor machine maintenance, such as oiling or cleaning machines, dies, or work pieces, or adding coolant to machine reservoirs.

CLIENT: KROGER

Title: Accounting Clerk Location: Cincinnati, OH

Description of services provided: Our consultant received cash daily and ensures proper account reconciliation. Also, our consultant computed, classified, and recorded numerical data to keep financial records complete. Furthermore, our consultant performed any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. Additionally, checked the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Besides, our consultant data entry of invoices in accounting software.

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5.1 REQUEST FOR SERVICE PROCESS

OUR RECRUITMENT PROCESS

COGENT gives our clients a competitive edge in recruitment through our network of Recruitment Centers which leverage leading tools, technologies, and our proprietary process methodologies to help identify a more refined, targeted pool of candidates for job profiles. Our team of experienced Sourcers and Recruiters are geared towards providing round-the-clock coverage on candidate searches.

Our team understands technical and non-technical criteria for hiring requirements and develops a sourcing and recruiting strategy for each client need fulfilling them with minimum down time. Our network seamlessly identifies high-quality candidates, ranks, categorizes, prioritizes and submits them to our client with precision. We strongly believe in combining technology and the "human touch" for our sourcing and recruiting activities. This strategy affords the company to Personalize, Differentiate and effectively Network with its prospective hires.

Our sources of our candidates include but not limited to COGENT's Talent Pool, Time & Tested methods (Job boards, ATS, Career Fairs, Employee referrals), Social Media/ Company Website, LinkedIn recruiter, Advanced technologies (Stack overflow, Google/Yahoo groups, github, apps for sourcing from various social media sites etc.) and Industry Partners. We stay in constant touch with our consultants to ensure their availability and ensure that they stay committed for future extensions, thereby avoiding cumulative costs in new recruitment and orientation. Also, resume of each candidate we submit to the client is being stored in our Applicant Tracking System (ATS) and is kept forever.

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We use multiple methods for sourcing and have a large database of pre-screened candidates. COGENT's employee base, referral program, and existing recruiting force have lent COGENT the ability to meet client requirements in some of the hardest to find skill sets and on large-scale projects that require teams of resources. COGENT's vertical market experience with its clients over the years has invariably created a pool of existing employees and resources from referrals and/or in our database, from which COGENT works with on an on-going basis. This talent pool has taken shape in such a way that we have seen many clients come to COGENT for conceptually similar functional and technical needs that we were prepared to respond to give our business structure and how we operate. We allocate resources for early on boarding and adequate training. We use hired employees that have worked for us before and have list of seasonal workers on-call who are willing to come back in subsequent years. This gives our company plenty of time to on board staff before the busy time arrives. SOURCING We strongly believe in combining technology and the "human touch" for our sourcing and recruiting activities. This strategy affords the company to Personalize, Differentiate and effectively Network with its prospective hires. Following are our sources of our candidates:

• COGENT's Talent Pool Our ATS system currently comprises an ever-growing database of about 2,100,000 resumes of highly qualified technical talent available in the United States. There is a dedicated team of recruiting professionals whose sole task is to constantly keep adding qualified resumes to this database. This provides us with a competitive edge and ensures quick turnaround time. Out of which 230,698 (approx. 11%) resumes are from State Texas and neighbouring region.

• Job Boards and Career Sites Our recruiters utilize sites such as Career Builder, Monster, Dice and Indeed to find candidates who aren’t on our internal tracking system. These databases contain millions of resumes that span different industries, experience levels and geographical locations. To source a perfect candidate for any role, these act as gold mines for our recruiters.

• Social Media/Company Website LinkedIn acts as one of the most popular recruiting tools for our recruiters. Each of our recruiter has got a recruiter account which allows them to search for candidates based on their work history, job title, or college. One of the primary advantages for our recruiters is finding qualified candidates on LinkedIn who would be otherwise impossible to be located as they won’t be actively looking for jobs. Apart from this our recruiters also utilize various other sources of social media namely Facebook, twitter etc. On our company website we advertise company’s open roles and build employer brand.

• Networking Events We still consider industry networking events as best way to make connections, for both recruiters and candidates. Our recruiters attend specific industry or event related opportunities to:

➢ Network with active job seekers ➢ Meet professionals in the industry they staff for ➢ Identify candidates who are strongly engaged for future hiring purposes ➢ Learn more about positions in the field that they hire for

• Employee Referrals We consider employee referrals to be strong candidates. This allows our recruiters to save a lot of time hunting down for candidates when they get referrals passed along to them.

• Advanced Technologies Various technologies like Stackoverflow, Google/yahoo groups Github, Behance, Mogul, We Work Remotely etc. are being utilized by our recruiters to find candidates of specific kinds.

• Fulfilling Sourcing Requirements Our recruiters are trained stay up to date with the latest technologies available in the market to handle clients fluctuating requirements. To ensure the same, our recruiters review/attend/analyse the below

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mentioned events/entities. This process has resulted in successful and smooth delivery of services to the client involving use of new technologies.

• Events Our recruiters attend industry events on a regular basis. This helps them gain knowledge on new technologies & trends. Also, it provides a platform to make new connections in the recruitment field.

• Webinars On a frequent basis, our recruiters attend webinars to ensure they regularly hear from industry experts. The webinars are attended through various sources including but not limited to Glassdoor webinars, LinkedIn Webcast etc.

• Industry Reports Our recruiters draw from the data that’s constantly being collected within the same industry. They examine industry reports available in the market (ex. LinkedIn’s Global Recruiting Trends Report) to analyses which technologies are trending and available in a particular region of world.

• Niche skill talent pool COGENT maintains a talent pool of candidates possessing any niche skills or having worked on any new technologies. This pool is being utilized to fulfil client requirements which require work on any new/emerging technology.

PRELIMINARY SCREENING Recruiters initially screen resumes for basic requirements of all applicants for a position. The screen covers the basic qualification information including:

• Availability

• Suitable Educational Qualification

• Requisite number of years of work experience in relevant technologies or functional areas

• Accurate project duration dates, references for last three or four projects

• Requesting work samples from previous projects he/she worked on.

• Initial verification of skill set and summary of technical knowledge

• Additional HR related information will be gathered (W2, I-9 etc.) IN-DEPTH SCREENING

• Review of Job Duties at Most Recent Placement (s)/ Validating Pre-Employment Experience The role of the Recruitment Manager (RM) is to work closely with the Account/Sales Executives and the client to understand technical and functional needs of a requirement/position. RMs have a technical background and are all former field employees with practical technical project experience of no less than 5-7 years with COGENT. Once the RM receives a resume from the recruiter for a position a very detailed technical screen takes place including a very detailed discussion of all projects on the resume to verify that the resume best reflects the technologies used, where and how each skill was used, what type of applications the project entailed, and overall role of the candidate on the project.

In this phase we verify the employment history to confirm the work experience conveyed by the candidate to us and to be sure the candidate possesses the best suited professional background and appropriate work experience required for this position. As a part of verification, we directly contact the candidate’s previous company to confirm the information provided is true. Also, we request W-2 or other document as proof of work history from candidate.

Above all, we perform a technical skills test which will measure the candidates’ technical abilities as compared to others with the same and/or similar level of expertise.

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• Credential Verification Once this initial discussion is completed, the Recruitment Manager will verify all references, verify education qualification, any/all relevant certifications listed on the resume, and subsequently determine whether or not the candidate is appropriately suited technically and functionally for a particular position.

• Ensuring Contractors Eligibility to Work in United States Prior to presenting candidates to clients, COGENT verifies their status, which could be one of: Citizen, Green Card, and Requires Work Authorization. Citizens and Green Card holders are automatically eligible to work for COGENT in the United States. If candidates require work authorization, COGENT first ensures that the candidate has maintained proper status in the past and is eligible (as defined by the Immigration & Naturalization Service of the United States) to obtain a work permit. COGENT's Legal & Immigration department files and maintains a non-immigrant work permit petition in full compliance with all Department of Labor and INS guidelines & requirements, with respect to prevailing wages, eligibility, Public Access Files etc. Our Legal & Immigration department tracks in detail the work authorization status of all employees and files required renewals in a timely fashion.

• Reference Check & Reason for Leaving Last Assignment Every perspective candidate is accepted only after obtaining a complete reference check. In this process we evaluate various factors like performance, attitude, and aptitude with three former employers and we also verify Reason for leaving last assignment. The references also provide COGENT with a broad understanding of the candidate’s technical background, strengths, and areas of needing improvement but also their work ethics and social skills. A minimum of three supervisory references of recent 5 years’ experience is the minimum number of references required. COGENT also does the following to ensure the references given to us is credible:

➢ All email addresses given must be employer email addresses. ➢ All references given must be Management level personnel who can discuss the candidate’s skills

objectively. ➢ If the reference has a LinkedIn profile, we will review it to ensure validity.

After the Recruitment Manager has approved the candidate, the resume will be sent to the Subject Matter Expert (SME) and the Account Executive. REVIEW OF SKILLS AND DISCUSSION A Subject Matter Expert (SME) is assigned to work with a Sales/Account Executive and designated accounts to become as familiar with the account as the Sales/Account Executive and the technical environment of the client. The SME speaks with the candidate to further qualify the candidate and inform them candidate of the account details, location, project information (technical requirements, functional requirements, type of applications, team size, and other relevant technical/functional information the candidate may have questions about.). Every skill critical to the completion of assigned deliverables is identified and assessed in terms of the level of skill required (a scale of 1 to 4 is used where 1=Proficient and 4=Novice) using the below matrix. Only when it’s established that the candidate meets or exceeds the qualification of the position, the SME approves him/her for submittal to the client.

Once the candidate has been approved for submittal to the client by the SME, the SME will recommend to the Sales/Account Executive to submit the candidate to the client for a requirement. Our above-mentioned manual process ensures our clients get only the best resources available in the job market.

Required Skills and Skill Gap Plan

Required Skill

Skill Level Required Actual Skill

Level Skill Gap Mitigation

Plan 1 2 3 4

Proficient Competent Learner Novice

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OUR PROCESS FOR INTERVIEWING COGENT conducts detailed telephone interviews with prospective candidates to gain a full understanding of their skills, experiences, and aspirations; if they match client’s requirements, we will fully brief them about the role, client and project. COGENT present’s pre-screened candidates to client in the format of client chooses, which can be through online Applicant Tracking System (ATS) or emailed in a certain format. Referring to the previous point, we never submit the resume of an applicant who has not been briefed about the role, client and project. Once client reviews the profiles submitted and selects the candidates, COGENT coordinates the interview process for client. It includes but not limited to arranging Telephone/Skype, in-person interviews and facilitating remote technical assessment where required. If required, we can also host interviews at our offices in Irving, TX and Pittsburgh, PA. COGENT also proactively coordinate the process of collecting and disseminating post-interview feedback from both candidates and interviewers.

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5.2 PRE-EMPLOYMENT CHECKS

OUR HIRING VERIFICATIONS AND POLICIES Once we receive green flag from the client, we perform multiple other checks as requested by the client, which may include but not limited to E-verification, Drug Test, Finger Printing and Background Verification (i.e. SSN validation, federal criminal, criminal felony & misdemeanor, employee credit, national Sex offender registry & Widescreen Plus). If a candidate has an alias name, we conduct the other 3 checks again under the alias name. We also conduct illegal substance testing in the US for all confirmed candidates. Apart from this, prior to any work commencing, COGENT conducts an orientation session with the placed consultant of what is required daily and what is expected from the client. This orientation is critical to the success of the project because it clearly focuses on what the duties and responsibilities of the placed consultant are daily and the necessary workflow to follow. Every COGENT employee is provided with an employee handbook which details all employment standards that every employee must follow. The following are the minimum employment standards that employees are required to adhere to: 1. Conduct all professional activities as per the Job Description (JD) provided to them. This JD is in-sync with the JD

provided by the client. 2. Strict adherence to client’s work schedule, policies, and procedures. 3. Advance notice and approval for vacation time to be obtained from both COGENT and Client supervisor. 4. All timecards to be duly approved and signed by approving authority at the client site. 5. All overtime to be pre-approved by the supervisor at the client site and this information to be relayed to

reporting manager at COGENT. 6. Adherence to public holiday schedule followed at the client site. 7. Immediate issue escalation to the reporting manager at COGENT. 8. No personal phone calls during office hours. Internet usage strictly for work purposes. 9. Wear professional attire as per client requirements. 10. All issues pertaining to salary, benefits etc. to be discussed only with the reporting manager at COGENT. COGENT ensures the adherence to our service support philosophy by constant communication with the employee and the employees’ manager. At the end of any project engagement, COGENT will meet with the manager to get a final ‘review’ of the services performed and discuss any areas of improvement which can be implemented prior to the next placement.

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OUR BACKGROUND CHECK POLICY All offers of employment at COGENT are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees, who are promoted, as deemed necessary. Background checks will include:

• Social Security Verification: Validates the applicant's Social Security number, date of birth and former addresses.

• Prior Employment Verification: Confirms applicant's employment with the listed companies, including dates of employment, position held and additional information available pertaining to performance rating, reason for departure and eligibility for rehire. This verification will be run on the past two employers or the previous five years, whichever comes first.

• Personal and Professional References: Calls will be placed to individuals listed as references by the applicant.

• Educational Verification: Confirms the applicant's claimed educational institution, including the years attended and the degree/diploma received.

• Criminal History: Review of criminal convictions and probation including local, county, state, and federal records for a period of at least seven years. The following factors will be considered for applicants with a criminal history: o The nature of the crime and its relationship to the position. o The time since the conviction. o The number (if more than one) of convictions. o Whether hiring, transferring or promoting the applicant would pose an unreasonable risk to the

business, its employees or its customers and vendors.

The following additional background searches will be required if applicable to the position:

• Motor Vehicle Records: Provides a report on an individual's driving history in the state requested. This search will be run when driving is an essential requirement of the position.

• Credit History: Confirms candidate's credit history. This search will be run for positions that involve management of COGENT funds and/or handling of cash or credit cards.

Procedure Final candidates must complete a background check authorization form and return it to Human Resources. Human Resources will order the background check upon receipt of the signed release form, and either internal HR staff or an employment screening service (SterlingBackcheck + TalentWise) will conduct the checks. A designated HR representative will review all results. The HR representative will notify the hiring manager regarding the results of the check. In instances where negative or incomplete information is obtained, the appropriate management and the director of Human Resources will assess the potential risks and liabilities related to the job's requirements and determine whether the individual should be hired. If a decision not to hire or promote a candidate is made based on the results of a background check, there may be certain additional Fair Credit Reporting Act (FCRA) requirements that will be handled by Human Resources in conjunction with the employment screening service (if applicable). Background check information will be maintained in a file separate from employees' personnel files for a minimum of five years.

Please Note: We will perform additional checks at the request of the SHARE agencies.

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OUR DRUG SCREENING POLICY Purpose All candidates who have received a written offer of employment will be required to undergo testing for commonly abused controlled substances in accordance with this policy. Substances Covered by Drug and Alcohol Testing Candidates will be tested for use of the following:

• Marijuana • Barbiturates • Benzodiazepines

• Cocaine • Methadone • Opiates

• Phencyclidine (PCP) • Propoxyphene • Chemical derivatives of these substances.

• Amphetamines (Amphetamine & Methamphetamine) Candidates must advise the testing lab of all prescription drugs taken in the past month before the test and be prepared to show proof of such prescriptions to testing lab personnel. Testing Methods and Procedure Upon receipt of an offer of employment, candidates must complete required drug testing within 24 hours. All testing will be conducted by a licensed independent medical laboratory, which will follow testing standards in accordance with state law. Testing will be conducted on a urine sample provided by the candidate to the testing laboratory under procedures established by the laboratory to ensure privacy of the employee, while protecting against tampering/alteration of the test results. COGENT will pay for the cost of the testing, including the confirmation of any positive test result by gas chromatography. The testing lab will retain samples in accordance with state law, so that a candidate may request a retest of the sample at his or her own expense if he or she disagrees with the initial test result. Refusal to Undergo Testing Candidates who refuse to submit to a drug test or who fail to show up for a drug test within 24 hours of an offer of employment will no longer be considered for employment, and any offer of employment will be rescinded. Positive Test If a candidate tests positive on an initial screening test, the test will be confirmed using gas chromatography. On receipt of the second positive confirmation test, the employment offer will be formally withdrawn, and the candidate will be provided with a copy of the test results and the reason why he or she is no longer being considered for employment. Right to Explain Test Results All candidates have the right to meet with the testing laboratory personnel and with COGENT to explain their test results. These discussions will be considered confidential except that information disclosed in such tests will be communicated to personnel within Cogent or within the lab who need to know such information to make proper decisions regarding the test results or employment of the individual. Retesting Candidates may request a retest of the original urine sample within five working days after notification of a positive test result. This retest is at the expense of the candidate unless the original test result is called into question by the retest. Re-Application and Rehire Individuals who are rehabilitated drug users or engaged in a supervised drug rehabilitation program and are no longer using drugs may be protected under the Americans with Disabilities Act. Therefore, COGENT will consider the applications of candidates who formerly tested positive for drugs if candidates can show evidence of rehabilitation and compliance with this policy. Right to Review Records COGENT will provide a copy of test results upon written request to candidates who test positive.

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Confidentiality All records concerning test results will be kept in medical files that are maintained separately from COGENT personnel files.

Please Note: We will perform additional tests at the request of the SHARE agencies.

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5.3 ELECTRONIC TIMESHEET 5.4 BILLING STATEMENTS

COGENT has invested a lot of time, effort, and money in customizing ADP’s “Workforce Now” module, a cloud-based application, to manage Payroll & Tax, Time and Attendance, Benefits & ACA & Human Resource for employee data management. COGENT employees use automated time tracking & reporting features via “Employee Self-Service (ESS) feature that is accessible on PC/Mac/Desktops or on any mobile devices. Employee Self Service on ADP workforce enables our employees & contractors to:

• Enter daily time using their desktop or mobile (iOS and Android) devices.

• Track weekly, semi-monthly, and monthly times.

• Track Vacation and Paid time off (PTO).

• Submit time attendance for supervisor review & approval.

• Receive mobile alerts on time approval.

• Receive mobile alerts on time-off request (approval or denial).

• Mobile alerts to review and approve time off requests. ADP workforce now - Time and Attendance module enables COGENT to:

• Accurately calculate pay data.

• Accurately track absences and paid time off (PTO).

• Generate accurate periodic attendance reports (monthly/quarterly/annually). This data is critical for client invoicing and conducting annual performance reviews.

Apart from this, every COGENT employee is provided with an employee handbook which includes complete Time-Keeping Procedures and Verification Practices. The following are the minimum standards that its employees are required to adhere to: Strict adherence to client’s work schedule.

1. Advance notice and approval for vacation time to be obtained from both COGENT and Client supervisor. 2. All timecards to be duly approved and signed by approving authority at the client site. 3. All overtime to be pre-approved by the supervisor at the client site and this information to be relayed to

reporting manager at COGENT. Adherence to public holiday schedule followed at the client site.

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5.5 WORKER’S COMPENSATION INSURANCE Below provided is a copy of our Sample COI. We will modify it as per the NCTCOG’s requirement.

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TAB E REFERENCES

REFERENCE #1

Entity Name Dallas Fort Worth International Airport, TX

Contact Name Joy Tuider Address 2400 Aviation Drive, PO Box 619428, DFW

Airport, TX 75261 Phone (972) 973-5634 Email [email protected]

REFERENCE #2

Entity Name Tarrant County, TX

Contact Name Avdhesh Gupta Address Plaza Building, 200 Taylor St., Fort Worth, TX

76196 Phone (817) 884-3858 Email [email protected]

REFERENCE #3

Entity Name New York City Housing Authority, NY

Contact Name Patricia Lindo Address 90 Church St, New York, NY 10007 Phone (212) 306-2807 Email [email protected]

REFERENCE #4

Entity Name Harris County, TX

Contact Name Jorge Geronimo Address 1001 Preston, Suite 670 Houston, TX 77002 Phone (713) 274-4411 Email [email protected]

REFERENCE #5

Entity Name Austin Energy, TX

Contact Name Debbie Gonzalez Address 2500 Montopolis Dr, Austin, TX 78741 Phone Direct: (512) 322-6321 | Mobile: (512) 689-5354 Email [email protected]

REFERENCE #6

Entity Name San Antonio Water Systems, TX

Contact Name Elvia Benavides Address 2800 US Hwy 281 N, San Antonio, TX 78212 Phone (210) 233-3373 Email [email protected]

REFERENCE #7

Entity Name State of Florida - Department of Transportation

Contact Name Nicholas Goldstein Address 801 N Broadway Ave, Bartow, FL 33830 Phone (850) 414-4100 | (850) 414-4202 Email [email protected]







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TAB F PROPOSAL PRICING

We have uploaded our pricing in a separate file named “Price Proposal - RFP#2021-005 - COGENT” over the public purchase portal.

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TAB G REQUIRED ATTACHMENTS

ATTACHMENT I

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ATTACHMENT II

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ATTACHMENT III

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ATTACHMENT IV

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ATTACHMENT V

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ATTACHMENT VI

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ATTACHMENT VII

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ATTACHMENT VIII

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ATTACHMENT IX

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ATTACHMENT X

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ATTACHMENT XI

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EXHIBIT A

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EXHIBIT B

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ACKNOWLEDGEMENT OF ADDENDUM - 1

PRICING PROPOSAL

Proposed To:

CRAIGAN JOHNSON - PURCHASING MANAGER

Purchasing Division, 616 Six Flags Drive

Arlington, TX 76011

[email protected]

Proposed By:

JUSTIN ACORD - EXECUTIVE VICE PRESIDENT - SALES

Cogent Infotech Corporation

1425 Greenway Drive, Suite 340, Irving, Texas 75038

P: (412) 889-7700 | F: (412) 774-1515

[email protected]

DUE DATE: MAR 24, 2021 | 02:00 PM CST

TEMPORARY STAFFING SERVICES

REQUEST FOR PROPOSAL

RFP#2021-005

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Price Proposal | Temporary Staffing Services 1

TABLE OF CONTENTS

TAB F PROPOSAL PRICING .................................................................................................................................... 2

EXHIBIT C - COST PROPOSAL .......................................................................................................................... 2

WORKSHEET 2 - BASE PRICE PROPOSAL ......................................................................................................... 2

WORKSHEET 3 - MARKET BASKET PRICING SHEET .......................................................................................... 3

WORKSHEET 5 - ADMINISTRATIVE FEE ........................................................................................................... 4

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TAB F PROPOSAL PRICING

EXHIBIT C - COST PROPOSAL

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WORKSHEET 2 - BASE PRICE PROPOSAL

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WORKSHEET 3 - MARKET BASKET PRICING SHEET

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WORKSHEET 5 - ADMINISTRATIVE FEE

As requested in Addendum 1, we have disregarded Worksheet 5.

Documents

SERVICES STAFFING TEMPORARY - northtexasshare.org