Selection Call IdM8x EN final - sap-sbn.no3 6( ru dq 6$3 diiloldwh frpsdq\ $oo uljkwv uhvhuyhg Ä&86720(5 $jhqgd y5hfds ri surmhfw wlpholqh dqg dssurdfk y6$3 vhohfwlrq fulwhuld iru

$Page 1: Selection Call IdM8x EN final - sap-sbn.no3 6( ru dq 6$3 diiloldwh frpsdq\ $oo uljkwv uhvhuyhg Ä&86720(5 $jhqgd y5hfds ri surmhfw wlpholqh dqg dssurdfk y6$3 vhohfwlrq fulwhuld iru$
Pascale Van Den Driessche, Lilija Selenski – Project ManagerPlamen Pavlov, Kristian Lehment – Product ManagementJune 7, 2017

Influencing SAP: Customer ConnectionSelection Call SAP Identity Management 8.x

2CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP´s willful misconduct or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

Legal disclaimer


Agenda

Recap of project timeline and approach SAP selection criteria for requested improvements Improvement request selection results Next Steps


SAP Customer Connection SAP Identity Management 8.x Project timeline

Collection of Improvement Requests

Selection of improvement requests for

implementation

Development of improvements, delivery via Patches/Support Package

Productive use in customers‘ systems

Collect Select Develop Use

KickoffJan 26, 2017

Final CallFeb 23, 2017 Selection Call

June 7, 2017 Delivery CallBegin Q4 2017

Project Team

Open project workspaceJan 9, 2017

End of collect phaseMarch 3, 2017

Customers

Detailed analysis and decision on implementation

Develop and deliver Patches and Support Packages

Continuous improvement of the Customer Connection process

Comment on Improvement Requests where appropriate

Provide feedback on productive use

Provide feedback in development, support testing

Submit Improvement Requests, subscribe to

prioritize requests


Focus Topic SAP Identity Management 8.x: Customer involvement and feedback• Total of 73 Improvement Requests (IRs)

submitted with up to 21 subscriptions each

• Total of 55 individual persons out of 36customers have actively contributed to the Focus Topic

• Top participating customers/IR owners:• IBsolution GmbH (21 IRs)• Daimler TSS GmbH (10 IRs)• NOVO Business Consultants AG (8 IRs)

• Global customer involvement (Germany, USA, Switzerland, Canada)

Link to Customer Influence project workspace


SAP selection criteria for requested improvements

Improvement Requests submittedby customers

CC relevant Requests• Small enhancements to

ensure product quality • Improved support for your

day-to-day business

Portfolio relevant Requests• Bigger enhancements but

also relevant for the product• Takes more time to realise

(not realisable in the CC project frame)

• Out of topic focus

SAP selection criteria• Positive impact for many customers

(Requested improvements need minimum 5 subscribed customers to qualify)

• Global relevance of the improvement

• Realization time and effort (maximum 6 months of development)

• Easy and fast deployment(can be delivered in Notes / Support Packages, no structural changes, must be ‘switchable’)

• Down-port to releases in mainstream maintenance as per market demand and feasibility


Improvement Requests – Overviewplanned implementation for “CC relevant request”# IRs submitted by customers 73- # rejected IRs (due to lack of customer subscriptions) 3- # rejected IRs (out of scope) 23- # rejected IRs (out of scope – product issues) 11= # qualified IRs (5 or more subscriptions) 36

CC Requests 13# IRs scoped (planned for development) 7# IRs pending selection decision 2# IRs rejected (prioritization/violating design rules) 4

Scoped; 7

Pending; 2

Rejected; 4

SELECTION OF CC RELEVANT REQUESTS


Improvement Requests – Overviewcommunication for “portfolio relevant requests”# IRs submitted by customers 73- # rejected IRs (due to lack of customer subscriptions) 3- # rejected IRs (out of scope) 23- # rejected IRs (out of scope – product issues) 11= # qualified IRs (5 or more subscriptions) 36

Portfolio Requests 23# IRs under review for portfolio 23# IRs rejected for portfolio 0# IRs planned for portfolio 0

Under Review for Portfolio; 23

Rejected; 0 Planned; 0

SELECTION OF PORTFOLIO REQUESTS


7 Improvement Requests (IR) in scope for development

ID IR title IR owner / # Subscribed customers

How to deliver (Patch, SP only)?

Planned availability1

D47623 Mass maintenance functionality for privileges is missing C&A Services GmbH & Co. OHG / # 21 Patch + SP05or SP06 Q4/2017D47106 Copy / Paste within eclipse plugin IBsolution GmbH / # 20 Patch + SP05or SP06 Q4/2017D47613 IDM 8.x DevStudio No reload of IDM structure during check-in/check-out Lanxess Deutschland GmbH / # 18 Patch + SP05or SP06 Q4/2017D47636 Search Box Bug Hirschvogel Holding GmbH / # 17 Patch + SP05or SP06 Q4/2017

D47672 Copy from packages while not checked out Lanxess DeutschlandGmbH / # 17 Patch + SP05or SP06 Q4/2017

D47238 IDM 8.x Eclipse Dev Studio columns not resizable / values hidden IBsolution GmbH / # 16 Patch + SP05or SP06 Q4/2017

D47391 Using Keyboard in Eclipse Plugin IBsolution GmbH / # 15 Patch + SP05or SP06 Q4/2017

1 planned – no commitment on release dates


2 Improvement Requests (IR) pending final decision

ID IR title IR owner /# Subscribed customers Pending reason Next Steps

D47102 Configure right column in reference attributes IBsolution GmbH / # 15 Further analysis needed. Detailed clarification,also with the Improvement Request Owner, in case needed. D47565 Make "delete" work consistently SAP SE / # 15 Further analysis needed. Detailed clarification,also with the Improvement Request Owner, in case needed.


4 Rejected Improvement Requests (IR)

ID IR title IR owner /# Subscribed customers Reason for rejection

D47441 Pending Delete Status for assignments (instead of pending) SAP Deutschland SE & Co.KG / # 16 Prioritization. Due to the number of implementable improvement requests, a project backlog prioritization had to take place.D47596 repository jobs from NewPackage1 Daimler TSS GmbH / # 16 Violating design rules. Current design relies on the fact that repository type will not be changed after job creation. Such change will require architecture redesign and architecture which goes beyond the scope of the program.D47101 Filter of Reference Attributes within Approvals IBsolution GmbH / # 15 Prioritization. Due to the number of implementable improvement requests, a project backlog prioritization had to take place.D47562 Import multiple Packages at once Lanxess Deutschland GmbH / # 14 Prioritization. Due to the number of implementable improvement requests, a project backlog prioritization had to take place.


11 Rejected Improvement Requests (IR) – product issues

ID IR title IR owner /# Subscribed customers Next steps

D47392 Default Button text missing IBsolution GmbH / # 17 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.D47586 JCO_CLIENT_ constants in repository type Daimler TSS GmbH / # 15 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.D47103 Pre-Ordering within Lists MXREF_MX_PRIVILEGE IBsolution GmbH / # 14 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.D47487 script error: mixed spaces and tabs Daimler TSS GmbH / # 14 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.



ID IR title IR owner /# Subscribed customers Next steps

D46886 Check name on Access controls IBsolution GmbH / # 12 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.D47107 Forms – Attribute Values - Filter on attributes by using a task is not possible IBsolution GmbH / # 12 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.D47584 paste forms with non-public submit process is not possible Daimler TSS GmbH / # 12 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.D47626 Enhancement of the selection criteria for execution logs C&A Services GmbH & Co. OHG / # 11 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.



ID IR title IR owner /Subscribed customers Next steps

D46890 Minor bug: Package name ending with letter e IBsolution GmbH / # 7 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.D47582 copy disabled after mouse right click [Process Flow Diagram] Daimler TSS GmbH / # 14 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.D47589 path to files in ToASCII passes have been changed Daimler TSS GmbH / # 10 OSS ticket should be opened by the requestor and the issue will be handled as part of the support process.


23 Rejected Improvement Requests (IR) – out of scope


D47614 Variable job start time C&A Services GmbH & Co. OHG / # 21 Duplicated (IR D47705).Requires not only UI changesD47702 Improve IDM REST API to fulfill OData protocol requirements SCHÜCO International KG / # 21 Requires not only UI changes. Might be addressed as portfolio relevant topic.D47272 Rest API /TaskCollection an Reference to Role or Privilege Geberit Beteiligungs GmbH & Co. KG / # 19 Requires not only UI changes.D47270 Enhance REST API $filter option for $expand values Geberit Beteiligungs GmbH & Co. KG / # 18 Requires not only UI changes.D47435 "Where Used" and/or Searching JavaScript Content CapabilitiesEli Lilly and Company / # 17 Requires not only UI changes.D47676 Admin Web UI - Download Montoring & Log Data as CSV/HTML/Spreadsheet NOVO Business Consultants AG / # 17 Requires not only UI changes. Might be addressed as portfolio relevant topic.D47583 call package constant in another package Daimler TSS GmbH / # 16 Requires not only UI changes.D47761 Complete REST API V2 and add missing functionality (from V1) IBsolution GmbH / # 16 Requires not only UI changes. Might be addressed as portfolio relevant topic.




D47447 URL iView not reachable after package revert (parameter -> taskid) Daimler TSS GmbH / # 15 Requires not only UI changes. Might be addressed as portfolio relevant topic.D47568 $Field-Attributes for multi values IBsolution GmbH / # 14 Requires not only UI changes.D47585 character number limit for repository name Daimler TSS GmbH / # 14 Requires not only UI changes.D47590 Provisioning of multiple Identity-Entry-Types within the standard Prov-Framework Daimler TSS GmbH / # 14 Requires not only UI changes.D47705 Reintroduce the scheduler configuration UI NOVO Business Consultants AG / # 14 Requires not only UI changes.D47198 Testmode on 8.x IBsolution GmbH / # 13 Requires not only UI changes.Part of the requested functionality is already available.D47430 Additional Workflow capabilities when user is not involved Eli Lilly and Company / # 13 Requires not only UI changes.D47421 Support of system specific attributes SAP Deutschland SE & Co.KG / # 11 Requires not only UI changes.




D47433 Email Notification Goupring and/or Ability to Action Requests via Email Eli Lilly and Company / # 11 Requires not only UI changes.D47831 Enhance function uSendSMTPMessage ASCONSIT GmbH / # 9 Requires not only UI changes.D47835 Improve maintenance of notification templates ASCONSIT GmbH / # 9 Requires not only UI changes.D47409 Enable parallel provisioning for task groups, conditional tasks etc SAP SE / # 8 Requires not only UI changes.D47615 An automatic processing of the SuccessFactors return codes is missing C&A Services GmbH & Co. OHG / # 8 Requires not only UI changes.D47834 Custom scripts should not be overwritten by SAP standard package import ASCONSIT GmbH / # 8 Requires not only UI changes.D47783 Flag to Indicate Manageable Entry Types NOVO Business Consultants AG / # 7 Requires not only UI changes.Part of the requested functionality is already available.


23 Improvement Requests (IRs) in Review for Portfolio

ID IR title Subscribed customers

IR owner Target Decision

D47633 Worst UI Performance due to bad sql queries 21 IBsolution GmbH Decision update will be given in the Delivery call

D47104 Java Script Editor: autoexpand for javascript language 19 IBsolution GmbH Decision update will be given in the Delivery call

D46888 Approval with mandatory attributes 17 IBsolution GmbH Decision update will be given in the Delivery call

D47407 Enable Single Sign On (SSO) on Developer Studio 16 SAP SE Decision update will be given in the Delivery call

D47420 Copy / paste functionality for certain IDM data (such as Copy User Data) 14 SAP Deutschland SE & Co.KG Decision update will be given in the Delivery call

D47427 Basic Approval: Display Data Issue 14 Eli Lilly and Company Decision update will be given in the Delivery call

D47634 Fit page to screen 14 Hirschvogel Holding GmbH Decision update will be given in the Delivery call

D47704 Dispatcher Configuration - Add Job Information 14 NOVO Business Consultants AG Decision update will be given in the Delivery call





D46889 Delete process on new task 13 IBsolution GmbH Decision update will be given in the Delivery call

D47364 Reason on Approvals 13 IBsolution GmbH Decision update will be given in the Delivery call

D47365 Mandatory attributes when declining an approval 13 IBsolution GmbH Decision update will be given in the Delivery call

D47597 Display Job Constants on the Web 13 Sun Chemical Corporation Decision update will be given in the Delivery call

D47105 Change Default Entry Type via URL 12 IBsolution GmbH Decision update will be given in the Delivery call

D47719 Monitoring - Add more Filter Fields 12 NOVO Business Consultants AG Decision update will be given in the Delivery call

D47721 Move jobs from one dispatcher to another dispatcher 12 Sun Chemical Corporation Decision update will be given in the Delivery call

D47422 Display of status of modify event execution / Retry of failed modify event execution 10 SAP Deutschland SE & Co.KG Decision update will be given in the Delivery call





D47442 Unique Constraint over multiple attributes 10 SAP SE Decision update will be given in the Delivery call

D46884 Extension Class on Assignment Request Form 9 IBsolution GmbH Decision update will be given in the Delivery call

D47781 Usability - Implement Window OnClose Events 9 NOVO Business Consultants AG Decision update will be given in the Delivery call

D47782 Confirmation Dialog on Form Submit 9 NOVO Business Consultants AG Decision update will be given in the Delivery call

D47849 UX - Improvements in Entry Data Tab 9 NOVO Business Consultants AG Decision update will be given in the Delivery call

D47832 Tree Display with multiple processes 8 ASCONSIT GmbH Decision update will be given in the Delivery call

D47833 Enhance "7.2-Approvals" with optional "automatic delegation" 8 ASCONSIT GmbH Decision update will be given in the Delivery call


Next steps

Keep following the project workspace for SAP Identity Management 8.x on Customer Influence to stay informed

Development has started – the development team might get in contact with you if clarification on requests is needed

Attend the Delivery Call in order to learn more: About the deliveries About the pending requests About the portfolio items

Participate in our satisfaction survey to provide feedback

Questions & Answers

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Thank youFor further questions:

Pascale Van Den DriesscheP&I Customer Connection [email protected] Lilija SelenskiP&I Customer Connection [email protected]

Plamen Pavlov Product Management [email protected]

Kristian LehmentProduct Management [email protected]

Appendix


Customer Connection Project SAP IdM 8.xFocus Topic scope

Focus Topic Scope:SAP Identity Management 8.0 is a major release in the history of SAP Identity Management, a product that helps our customers to centrally manage their user accounts in a complex system environment. In their landscapes customers can have both: SAP and non-SAP systems. The product includes Web- and Eclipse-based user interfaces that cover different Employee-, Manager-, Administrator-, and Developer-scenarios. In this Customer Connection project we will focus on improvements to Web and Eclipse user interfaces.In scope: • SAP Identity Management 8.0 SP04, software component “IDM 8.0 UIS FOR

NW 7.30”• SAP Identity Management Developer Studio PluginOut of scope: • SAP Identity Management releases/SP level lower than 8.0 SP04• SAP Identity Management 8.0, software component “IDM 8.0 UI FOR HTML5”Target Releases:SAP Identity Management 8.0 SP05

ImprovementToday’s solutions

Improvements and enhancements

Customer Connection


Not qualified Improvement Requests (IR)

ID IR title IR owner /# Subscribed customers Reason

D47123 Transports of Object Level / # 4 Lack of subscribed customersD47881 Use dynamic values/variables in Attribute default value field of Forms / # 3 Lack of subscribed customersD47884 New Data Type for repository attributes / # 2 Lack of subscribed customers


The SAP Customer Connection Program –Frequently Asked Questions (FAQs) The present FAQ document is a quick reference guide to the most relevant questions and answers about the SAP Customer Connection program.


Improvement Request - Status

Status DefinitionIdentified Improvement request is submitted by a customer (the request owner) on

the Customer Influence site.Qualified Improvement request is subscribed to by at least five customers after the

end of collect phase and is, as a next step, analyzed by SAP in the selection phase.

Scoped Improvement request is planned for development within the develop phase of the Focus Topic.

Rejected Improvement request is not planned for development by SAP in the foreseeable future.

Under Review for Portfolio Request has been analyzed and indentified as exceeding the capabilities of the Customer Connection project. The request is currently under review whether it fits into the portfolio planning for future product releases.

Planned for Portfolio Request has been analyzed and indentified as exceeding the capabilities of the Customer Connection project.The request has been taken into the planning for the future product portfolio. Nevertheless, there is no commitment about the scope what or timeline when to deliver. The request might even be rejected if SAP changes mind during a later time.

Rejected for Portfolio Request has been analyzed and indentified as exceeding the capabilities of the Customer Connection project.It also does not fit into the future product portfolio and will not be followed on any further by SAP.


Improvement Request – Rejection Reason

REASON DEFINITIONApproved within SAP decision meeting Improvement request was analyzed and is implementable and shippable via a

note/consulting note, or support package.Already in development planning Improvement request was analyzed and is already part of an existing product backlog

and/or is planned to be shipped via an enhancement package or a new product release.

Addressing country-specific/legal requirements Improvement request was analyzed and is part of a localization product that was not part of the Focus Topic scope.

Lack of subscribed customers Improvement request was subscribed to by less than five customers.

Out of scope Improvement request does not fit into scope of Focus Topic; a new topic needs to be requested (please refer to section 2.1 – “How can I suggest a new Focus Topic for SAP Customer Connection?”).

Prioritization Improvement request was analyzed and could be shippable via a note or support package ; however, due to the number of implementable improvement requests, a project backlog prioritization had to take place.

Violating design rules Improvement request was analyzed and is not implementable and shippable via a note or support package and violates SAP design rules.

Addressing partner solution Improvement request was analyzed and addresses a partner product.

Documents

Selection Call IdM8x EN final - sap-sbn.no3 6( ru dq 6$3 diiloldwh frpsdq\ $oo uljkwv uhvhuyhg Ä&86720(5 $jhqgd y5hfds ri surmhfw wlpholqh dqg dssurdfk y6$3 vhohfwlrq fulwhuld iru