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Global QAI

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ABOUT US

Facilitating Organizational Improvements

Consulting & Advisory Services

QAI Global Services

QAI Global Services, the consulting division of QAI,

addresses Operational Excellence. Organizations achieve

Operational Excellence through deployment of best

practices and processes in areas of Process Management,

Quality Management, Innovation Management, Project

Management, IT Service Management and others.

Enabling Competency Development

Workforce Development Services

QAI Global Institute

QAI Global Institute undertakes research, houses the

Bodies of Knowledge and administers certifications leading

to workforce development.

It focuses on creating international training products and

services to address Competence Development,

Assessments and Certifications to cater to the large pool of

manpower requiring skills for increased employability.

QAI is a leading global consulting and workforce development organization addressing ”Operational Excellence” in

knowledge intensive service organizations.

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Enabling efficiency by leading the journey from

Process Excellence to

Operational Excellence to

Business Excellence

QAI JOURNEY

1980 1980-1993 1993 2000 2004 2005 2006 2008 2009 2011

Quality Assurance Institute

(QAI) Inc. founded by

William E. Perry

Rapid expansion of US operations;

set-up pan-national chapters of the

Quality Assurance Association;

launched multiple professional

quality certification programs

First phase of international

expansion; QAI India

established by Navyug Mohnot

Second phase of international

expansion; established an

office in Singapore

Established QAI offices

in China and Malaysia

Developed Professional

Certification for Project

Management

Acquired controlling stake in

Unicom, a UK based company;

established it as QAI UK

Brought all international operating

entities under QAI India

Further enhanced certification

portfolio; new certifications launched

for BA, Process Engineering & entry

master level for Testing & QA

ETI comes under

QAI umbrella

Divested stake in Unicom (QAI UK);

reorganized operations to focus on

A&C and WFD independently;

preparing the organization and the

team for the next phase of QAI’s growth

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DELIVERY MODEL / SERVICE INTERVENTATIONS

Appraisal / Audits Consultancy E-Learning

Trainings &

Conferences

Certifications

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Quality

Assurance

Continuous

Improvements

Analytics

Innovation

QAI's Business Canvas on Outcomes delivered through Operational Excellence Interventions

How do we increase scale while

not compromising on Quality and

effectiveness?

How do we maintain

agility and

responsiveness even

as we grow rapidly

and delivery work from

across geographies?

As our organizations grow

more complex, how do

we simplify our systems &

processes and deliver at

high velocity to our

customers?

How do we increase

our revenues without

adding significantly to

the manpower costs?

How do we attract,

retain and engage our

Talent in an environment

of hyper competitiveness

and changing

aspirations?

How do we increase

customer

retention and provide

sustenable value

propositions?

Productivity

Csat

Esat

Market Share

Improved Profitability

Improved Revenues

Key Talent Retention

Surveys

Process

Capability

Agility,

DevOps

Automation

Cloud

Systems

Outcomes Enablers Business Dilemmas

Talent

Capability

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HOLISTIC VIEW OF QAI SERVICES

Consulting

Individual

Certifications

Sustainable Improvements

• Operations Improvement

• Quality & Process Improvement

• Benchmarking & Productivity

• Human Capital Development

• Innovation Management

• Change Management

• Project Management

Global Standards/

Models

• CMMI

• P-CMM

• ISO 9001:2000

• ISO 20000 (ITIL)

• ISO 27001 (BS 7799)

Regulatory Standards

• SAS 70

• SOX

• COBIT

Platform for

Knowledge Sharing

• STC- Software Testing

Conference

• Industry Conferences

• QUEST- Quality

Engineered Software

Testing Conference

• QAI Symposium

Leverage 500+

Man Years of

Expertise

• Web technology/CBT’s

• 24X7 Delivery

• Organization wide coverage

• Standardized delivery

• SCORM 2.1 Compliant

• Supports pedagogy of

organizations • CSQA

• CSTE

• CSPM

• ITIL

• PMP-CTP • CBTL

• CBQA

• Six Sigma – YB, GB,

BB, MBB

• CSM

• SAFe Agilist

• DevOps Foundation

Industry Centric

• Software Engg. & Mmt.

• IT Services Mgmt.

• BPO/ITES

• Agility and DevOps

Framework Centric

• CMMI

• SCRUM

• Six Sigma

• ITIL

• PM BoK

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QAI GLOBAL - MISSION

Mission

Career Framework Design

Skill Assessments

Learning Design

Learning Delivery (ILT)

Online Learning

Certifications

Org. Assessment

Process Definition

Process Implementation

Process Benchmarking

Appraisals & Audits

Process Outsourcing

Metrics Program

Enabling High Maturity

Productivity Improvement

Workforce Transformation

Centers of Excellence

Innovation

To create a measurable, and sustainable

competitive advantage to our clients

Focus Facilitating Operational Excellence

People Process Performance

Software Engineering &

Management

Software Testing &

Quality

Service

Management

Project, Program &

Portfolio Management

Innovation

Management

Business Process

Improvement

Human Capability

Management

Practices

Solutions

Agile Methodology

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OUR BUSINESS AND STRENGTH

Business

175+ courses from 12 categories offered

through corporate in-house trainings,

blended open-house classroom trainings and

live online trainings.

Classroom trainings in more than

15+ countries from 5 Continents

• Asia

• Africa

• Australia

• Europe

• North America

Key Strength

30 Years of Existence

Industry relevant training with hands on

case studies, exercises and rigorous

testing and evaluation framework

Globally accepted accreditation from

various governing bodies

Biggest pool of instructor base with

15+ years of Industry and teaching

experience

Customers

Trained 180000+ working professionals

across the globe

Delivered 1700+ corporate In-house

training in more than 15+ countries

Registered vendor of more than

1500+ corporates for any training related

requirements

Delivered blended mode of training with

95%+ success rate for all the trainings

which have exams

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QAI GLOBAL PRESENCE

Classroom Training

Bangladesh

China

India

Japan

Jordan

Malaysia

Oman

Philippines

Russia

Saudi Arabia

Singapore

South Korea

Thailand

Turkey

Vietnam

Canada

USA

Belarus

Belgium

Finland

France

Germany

Latvia

Lithuania

Malta

Romania

Turkey

UK

Ukraine

Botswana

Congo

Egypt

Ethiopia

Kenya

Malawi

Namibia

Nigeria

Tanzania

U.A.E.

Uganda

Zambia

Zimbabwe

Australia

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GLOBAL PARTNERS & ALLIANCES

Has partnered with IT Preneurs

to co-develop enhanced QAI

courseware and examinations

for Agile offerings

QAI is one of the largest

Transition Partners of SEI

offering the CMM®, CMMI® and

PCMM® suite of services.

QAI is an Authorized Training

Delivery Partner of HDI the

world's largest IT service and

support membership association.

QAI has a robust Innovation

Practice that derives from the

basic principles of the International

Association of TRIZ (MATRIZ).

QAI is an accredited Global

Registered Education

Provider (R.E.P.) affiliated

with the Project Management

Institute (PMI®), USA.

QAI is the authorized partner of

People Cert for IT Service

Management and Project

Management course and training.

QAI is the Registered

Education Provider (REP®) of

the internationally recognized

body, the Scrum Alliance®.

NASSCOM and QAI announced

the first ever nationwide launch

of "Certification programs for

Building Frontline Managers" for

ITES- BPO industry in FY 2005.

QAI has partnered with Singapore

Computer Society to promote

quality assurance certifications and

quality best practices amongst IT

professionals in Singapore.

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DEFINING MOMENTS

Ministries & Government Associations

Hires QAI yet again to bring transactional excellence using

SIX SIGMA to the functioning of 30+ Public Agencies.

Trained over 600+ Master Black Belts. Executed 400+

Improvement Projects and helped them save millions..!

Government of Singapore

Government of Eygpt

QAI wins eight Global bids of the Egypt Government funded

project for end-to-end CMMI® Implementation and Process

capability development across 40 local companies.

NASSCOM, India

QAI has developed Certification Programs for the front-line

managers in the BPO industry: CBTL-1 & CBQA which are

part of the NASSCOM Executive Development Program.

Consulting Organizations

Accenture

Accenture chooses QAI for process improvement

in their Software and BPO businesses in India, UK,

China, Philippines, Mauritius, and Male.

Deloitte

QAI wins eight Global bids of the Egypt Government

funded project for end-to-end CMMI®

Implementation and Process capability development

across 40 local companies.

Capegemini

QAI has developed Certification Programs for the

front-line managers in the BPO industry: CBTL-1 &

CBQA which are part of the NASSCOM Executive

Development Program

Technology Users

Emirates Airlines

Emirates Airlines chosses QAI for improving their

process, creating innovation, and also in building

Centre of Excellence for Quality

Cadbury Schweppes

Cadbury chosses QAI for improving their

process and setting up Centres of Excellence in

UK, India, and USA.

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650+ Yrs. Consulting Experience

620+ Excellence Journeys

200+ Professionals

300+ High Maturity Programs

30+ Countries

Facts

Top Fortune 500 Companies

World’s Top Software Enterprises

Top USA IT Companies

World’s Top Semi Conductor Cos.

Big 5 Consulting Firms

Leaders Engage Us

QAI CORPORATE CLIENTS

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35,000+ Assessed

180,000+ Trained

45,000+ Certified

10,000+ Community Members

27 Authorized Education Partners

157+ Corporate clients

Facts

Top Fortune 500 Companies

World’s Top Software Enterprises

Top USA IT Companies

World’s Top Semi Conductor Cos.

Big 5 Consulting Firms

Leaders Engage Us

QAI CORPORATE CLIENTS

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Awards & Recognition

QAI awarded the "Amity

Corporate Excellence Award for

achieving the enviable position

of one of the best and most

admired business organization.

Navyug Mohnot ,(CEO of QAI)

awarded the IIT Alumni Award for

"Outstanding Contribution to

National Development" for his

contribution to the space of

Operational Excellence to the IT

industry

QAI named among the top 16

companies across the globe that

provide outsourced learning

services in the 2010 "Training

Outsourcing Watch List" by

Training Industry

Navyug Mohnot, (CEO of QAI)

recognized as one of the leaders

who have shaped the Indian IT

industry in a cover story by

Dataquest, one of the largest IT

publications

QAI featured as one of the Top

100 Innovative IT companies in a

compilation by NASSCOM

QAI selected among the top 100

finalists in Asia by Red Herring

QAI selected research process

partner for the Annual

Economic Times BPO Awards

QAI Global Institute's online

suite of courses awarded 'best in

class' for providing global

eLearning solutions

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QAI TRAINING DOMAINS

1 A g i l e

Methods 2 D e v O p s 3 I T S e r v i c e

Management

11 B u s i n e s s A n a l y s i s

& Requirements

Management

4 B u s i n e s s

Process Improvement

5 D a t a

Science 6 H u m a n Capital

Management 7 I n n o v a t i o n

Management 8 P o r t f o l i o ,

Program and Project

Management

9 Q u a l i t y &

Process

Management 10 S o f t w a r e

Engineering &

Testing

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1 Agile Methods

CSM

SAFe

CSPO

PMI-ACP

Team Kanban Practitioner

Mastering Agile Scrum

Co-existence of

Agile and CMMI

TR

AIN

ING

DO

MA

INS

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Foundation Certification

Course

Introductory Course –

One Day

Introductory Course –

Two Days

Automation Technical

Workshop

2 DevOps

TR

AIN

ING

DO

MA

INS

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ITIL Foundation

ITIL Expert

COBIT5 Foundation

ITIL Master

ITIL Intermediate

3 IT Service Management

TR

AIN

ING

DO

MA

INS

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HDI Trainings

Certified BPO Quality

Analyst

Certified BPO Team Lead

PCMM®

CMMI® For SVC

4 Business Process Improvement

TR

AIN

ING

DO

MA

INS

Lean Six Sigma Green Belt

(LSSGB)

Lean Six Sigma Master

Black Belt

Lean Six Sigma Black Belt

(LSSBB) Certified Lean Practitioner

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Data Analytics with R

Data Analytics for

Six Sigma Professionals

Business Analytics Using R

Machine Learning

Without Coding

Machine Learning with Python

5 Data Science

TR

AIN

ING

DO

MA

INS

Data Visualizations with

Tableau and R

Hadoop-Big Data Analytics Data Analytics with Python Data Analytics with SPSS

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Overview to People

Capability Maturity Model

Essentials of Performance

Management

SEISM Authorised Course on

Introduction to People CMM®

Dynamic Communication

Excellence in Talent Management

– A Process Approach

6 Human Capital

Management

TR

AIN

ING

DO

MA

INS

Managing People – The first

step in the Management ladder

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7 Innovation

Management

TR

AIN

ING

DO

MA

INS

Business Process Innovation

Innovator 7-Skills Assessment

Tool for individuals

Innovative Problem Solving

workshop

Innovation Practitioner

Trainer certification program

Failure Analysis Workshop

Innovation for Business

Innovation Practitioner Certification/

MATRIZ L1 Certification program

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Management of Portfolios

(MOP®)

Software Risk Management

Project Management Plus

PMP® Contact Training Program

(4 DAYS)

Effective Project Management

for Leaders

8 Portfolio, Program and Project Management

TR

AIN

ING

DO

MA

INS

Program Management Professional

(PGMP®) Certification

PRINCE2 Foundation and

Practitioner Certification Training

(5 DAYS)

Managing Successful

Programmes (MSP®) (5 DAYS)

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SEISM Authorized

Introduction to CMMI® for

Development Ver. 1.3

SEISM Authorized Services

Supplement for CMMI®

SEISM Authorized Introduction

To CMMI® For Services Ver 1.3

Overview to CMMI® for

Services Ver 1.3

SEISM Authorized

Introduction to CMMI® – SVC

9 Quality & Process Management

TR

AIN

ING

DO

MA

INS

Overview to CMMI® For

Acquisition Ver 1.3

CMMI® For Services

Awareness Program CSQA Preparatory Training CASQ Preparatory Training

CMSQ Preparatory Training

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Agile Practitioner

Introduction to Selenium

Certificate Program in

Software Testing

V & V a CMMI Perspective

Cloud Computing

Essentials & Cloud Testing

10 Software Engineering & Testing

TR

AIN

ING

DO

MA

INS

Principles of Software Testing

Agile Test Strategies &

Management

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11 Business Analysis & Requirements Management

TR

AIN

ING

DO

MA

INS

Business Analysis (BA)

Foundation Workshop

Essentials of Requirement

Development

Defining and Validating

Requirements

Certificate Program in

Business Analysis

CSBA Certification Exam

Preparatory Training

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THANK YOU

Connect with us:

We look forward

to partnering

with you on your

Transformation

journey.

QAI India 1010 - 1012, Ansal Towers,

38 Nehru Place

New Delhi - 110019, India

Phone: +91- 11- 26219792, 26220580

customer_relations@ qaiglobal.com

QAI USA Major Plaza I

5728 Major Boulevard, Suite 602

Orlando, Florida 32819

Phone: +407-363-1111

customer_relations@ qaiglobal.com

QAI Singapore 391B Orchard Road #23-01,

Ngee Ann City Tower B,

Singapore - 238874

Phone:+65-6225-8139

customer_relations@ qaiglobal.com

QAI China Rm. 1211, No. 498 Guoshoujing Rd.

Shanghai

Zhangjiang Hi-Tech Park, Pudong New Area,

Shanghai, China Zip: 201203

Phone : +86-21-51314155

customer_relations@ qaiglobal.com

QAI Dubai Unit No: 3O-01-1575 Jewellery & Gemplex 3

Plot No: DMCC-PH2-J&GPlexS Jewellery &

Gemplex Dubai United Arab Emirates

customer_relations@ qaiglobal.com

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