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ABOUT SECURE-24

• IT outsourcing company hosting servers for customers• Microsoft Exchange• Microsoft SharePoint• Microsoft SQL• Oracle• SAP

• 11 year-old company• Moved into permanent building this summer

• FAST GROWING!• 50 employees, 3 years ago currently 250+

• Provides a great working environment allowing for movement within company

GETTING THE POSITION

• Networking

• Very, very slow process• Applied in January, didn’t have interview until late April

• Learning balance between persistence & annoyance

• Interview process• Phone interviews• In-person interviews

PHYSICAL WORK ENVIRONMENT• Company was split between two floors

• Business side on second floor• Infrastructure side on first floor

• Modern design style• Dark blue and orange wall colors• Floor to ceiling glass doors separating meeting rooms

• Personal cubes for each worker• 2 optional treadmill workstations were available

• Modern artwork and pictures from company events were displayed throughout the office

• Each employee was outfitted with:• Laptop• Two 22” widescreen monitors• Docking station with mouse/keyboard

VISUAL DESCRIPTION OF SECURE-24

• Very laid back• Dress code

• Collared shirt • No tennis shoes

• Company events• Monthly Detroit sporting events• Monthly themed potluck lunches• Annual company picnic

• Managers looked for the best in situations

• Friendly relationships between most employees

WORK ATMOSPHERE

WHAT I DID• Worked on the Microsoft Team within the Infrastructure

Team

• Used Citrix to access the S24 network

• Helped design the Microsoft Team’s page on SharePoint

• Meetings• Handover meetings• Scrum meetings• Knowledge Transfer meetings

• Customer health audits• Providing documentation on top 15 highest paying customers

WHAT I DID (CONT’D)

• Constant work with Enterprise Monitoring Team• Adding hosts into monitoring• Removing old hosts/decommissioned hosts• Inserted hosts into graphing

• Work tickets• Root cause analysis• SLA requirements

• Dealing with outages• SAN outage

TIPS FOR GETTING AN INTERNSHIP

• Start early

• Be active in your searching

• Be persistent on internship leads

• Stay positive

• Practice answering popular interviewing questions

• Refresh your memory of the particular topic you are interviewing for

• Remember to smile

QUESTIONS??