Project Management Institute

χ¯˘È ÛÈÒIsrael Chapter

The 3rd EuropeanProject ManagementConference

Renaissance Jerusalem HotelJune 11-16, 2000

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Dear Project Management Colleague,I would like to encourage you to join us in Jerusalem for the exciting ThirdEuropean PMI Conference - an outstanding gathering of speakers on subjectsof central interest to the project management community, as well as anexcellent opportunity to network with your peers at the European andInternational level .You will not only have the privilege of listening to what's happening at theforefront of project management application and development, you will alsoshare the special PMI atmosphere generated by engaged and professionalproject managers, sharing their war stories and contributing their experiencesand best practices to each other. You will be attending this dynamic event inIsrael, a country where history meets the future and where breath-taking viewsand a special culture await you.You can expect to go away with numerous contacts that may form the basisfor new endeavors in the future, having encountered the international projectmanager - and with the satisfying feeling of having efficiently updated yourproject management skills in a stimulating environment.I look forward to meeting you there!Jessy Magerl, PMPProject Management Institute Director of Regional Advocacy EuropePresident of the Project Management Institute Munich Chapter

Dear Colleagues,On behalf of the Israel Chapter of the Project Management Institute (PMI), itis my pleasure to invite you to participate in the Third European PMI Conference.Israel is a country thriving with numerous and exciting projects in the hightech, software development, bioengineering, pharmaceuticals, aerospace,defense and infrastructure areas, among others.As you may see from the preliminary program, the Conference will provideample opportunities for learning and interaction with colleagues and associatesfrom Israel, Europe, and all over the world.We look forward to welcoming you to Israel and meeting you at the Conference.Tzvi RazChairman, Symposium Program

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INTERNATIONAL ADVISORY BOARD FOR SYMPOSIUM AND WORKSHOPSChris Chapman, University of Southamption, UK

Ireneusz G. Durlik, Technical Univ. of Czestochowa, PolandSalah E. Elmaghraby, North Carolina State Uni., USARalph Levene, Cranfield School of Management, UKGuilherme Ary Plonski, Univ. de San Paulo, Brasil

Rodney Turner, Erasmus University, NetherlandsGunduz Ulusoy, Sabanci University, Turkey

Dietmar Lange, ICCON GermanyJanerik Lundquist, Linkoping Institute of Technology, Sweden

LOCAL ORGANIZING COMMITTEEYigal Chamish, Bezeq - Marketing

Moshe Epshtein, ELOP Israel - ExhibitionLeonardo Fefer, IBM - Sponsorship

Shlomo Globerzon, Tel Aviv University - ContractsMickey Granot, RAMS - WorkshopsRon Monsonego, Amdocs - Logistics

Endre Mozes, Israel Electric Co. - ContractsTzvi Raz, Tel Aviv University - Program

Yossi Tidhar, Orantech - Project Manager

CHAIRMAN, SYMPOSIUM PROGRAMDr. Tzvi Raz

Faculty of ManagementTel Aviv University

Tel: +972-3-6408230 Fax: +972-3-6409560E-mail: tzviraz@post.tau.ac.il

SPONSORING ORGANIZATIONSInternational Project Management Association

Project Management InstituteFaculty of Management - Tel Aviv University

PriceWaterhouseCooper - PWC

CONFERENCE SECRETARIATORTRA LTD.

1 Nirim Street (P.O.B. 9352)Tel Aviv 61092, ISRAELTel: +972-3-6384444Fax: +972-3-6384455

E-mail: pmi@ortra.co.ilWeb Site: http://www.ortra.com/pmi

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Program Outline

SUNDAY, JUNE 11, 200017:00–20:30 Arrival and Registration at the Renaissance Jerusalem Hotel

MONDAY, JUNE 12, 200009:00-17:00 Workshops20:30 "Get Together" Reception at the Renaissance Jerusalem

Hotel

TUESDAY, JUNE 13, 2000All day Symposium20:00 Evening Tour of the Israel Museum, Jerusalem followed by

a cocktail reception.

WEDNESDAY, JUNE 14, 2000All day Symposium20:00 Tel Aviv Jaffa Night Tour and Dinner (Optional)

THURSDAY, JUNE 15, 200009:00-17:00 Workshops

Accompanying Persons’ Program* Tours will depart from the Renaissance Jerusalem Hotel at 09:00 hours.

Approximate return to Hotel: 13:00 hours

MONDAY, JUNE 12, 200009:00 Guided tour to Jerusalem Supreme Court, Mount Herzl, and

the Chagall Windows at Hadassah Medical Center, Ein Kerem20:30 "Get Together" Reception at the Renaissance Jerusalem

Hotel

TUESDAY, JUNE 13, 200020:00 Evening Tour of the Israel Museum, Jerusalem followed by

a cocktail reception.

WEDNESDAY, JUNE 14, 200020:00 Tel Aviv Jaffa Tour and Dinner (Optional)

THURSDAY, JUNE 15, 200009:00 Guided tour to Stalactite Cave and Visit to Kibbutz Zora in

the Judean Hills

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Key-Note Speakers*

TUESDAY, JUNE 13, 2000:

Managing the Herodian Temple Project: An Exercise in Multi-controversyResolutionProf. Y. Gafni, The Hebrew University, Israel

WEDNESDAY, JUNE 14, 2000

Project Management in the High-Tech IndustrySpeaker: to be announced

Symposium List of Sessions*

SESSION 1: ROUND-TABLE DISCUSSION ON THE ROLE OFPROJECT MANAGEMENT IN THE 21ST CENTURY ORGANIZATION

Moderator: E. Y. Mozes, IsraelIn this Roundtable Talk - or panel discussion - participants like Mr. G. Shalgi,CEO, RAFAEL, Israel; Mr. J. Seufert, Director of Projects, ABB-Alstom Power,Germany; Prof. A. Shtub, Industrial & Management Eng., Technion, Israel; andMr. H. Woodward, Senior Project Manager, Procter & Gamble, USA, Vice Chairof the Global PMI; offer diverse views on the subject in a highly interactiveway. The emphasis will be on actual implementations with some theoreticalbackground and on practical recommendations what to do. The diversity ofthe speakers’ expertise ensures the widest appeal.

SESSION 2: MANAGING MULTINATIONAL PROJECTS

Key Elements of European Project RealisationW. Marek, PolandUsing Multiple Currencies for Global Project CostingBE. Smalley, USAProject Quality Achievement Within a Multinational OrganisationM. Eriksson, N. Junuzovic, J. Lilliesköld, Sweden

* Program is subject to change.

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SESSION 3: CROSS-CULTURAL ISSUES

International Cooperation Projects In a Network: Design andManagement ProposalsJC. Fdez-Arroyabe, N. Arranz, SpainBarriers to Embedded Knowledge Transfer in an Anglo-JapaneseEngineering ProjectA. Saka, UKAssessing the Effects of Organisation Culture on ProjectsH. Andrew J, UKLeadership and Project Management Challenges With a MulticulturalWorkforce: An Australian Case Study and Its Global ImplicationsD. Lewis, E. French, Australia

SESSION 4: MEASUREMENT AND CONTROL OF PROJECTPERFORMANCE

Measuring Project Performance and Accrediting Team MembersM. Granot, IsraelCauses of Project Performance - Based on PMI Global SurveyG. A. Diéguez, USAComparative Analysis Based Control of Projects in TechnologicalEnvironmentsH. Eilat, B. Golany, A. Shtub, Israel

SESSION 5: PROJECT RISK MANAGEMENT I

Assessing Risk and Exploiting Uncertainty in Project Management: TheInfo-gap ApproachY. Ben-Haim, IsraelBroadening Our Risk Management PerspectiveD. H. Hamburger, USA

SESSION 6: PROJECT RISK MANAGEMENT II

Risk Assessment in the Europe - Middle East - Africa EnvironmentJ. Magerl, GermanyBenchmarking Risk Management CapabilityD. A. Hillson, UKThe New Risk Management Treatment for the GPMBOKD. T. Hulett, USA

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SESSION 7: STRATEGIC PROJECT MANAGEMENT I

Increasing Shareholders' Value in Project Environment: EVA and ValueDriversB. Ronen, IsraelConverging Decision-support Tools on Successful Strategic ProjectManagement: From Theory to PracticeB. Asrilhant, R. G. Dyson, UKStrategic Management by Projects for Sustaining CompetitveAdvantageD. E. White, USA

SESSION 8: STRATEGIC PROJECT MANAGEMENT II

The Determination of Systems Life SpanD. Gonen, IsraelImproving the Project Alignment With the Business’ DriversO. Zwikael, D. Amir, A. Quaadgras, IsraelProject Strategy – the Missing LinkA. J. Shenhar, D. Dvir, Israel

SESSION 9: ORGANIZATIONAL DESIGN

Building a World Class Project OrganizationG. Smart, UKMatrix Management: When Do Project Managers Agree With FunctionalManagers?Z. Laslo, A. I. Goldberg, IsraelFrom Product to Project OrientationM. Bhend, GermanyThe Emergent OrganizationM. Thiry, UK

SESSION 10: PEOPLE MANAGEMENT IN PROJECTENVIRONMENTS

Managing Team Project DynamicsK. Pompan, IsraelDeveloping a Cohesive Team; Focused, Facile and FriendlyR. A. Winston, R. E. Heard, G. L. Leatherman, USAThe 3 R's of Performance Management in Project-based ServiceOrganisationsD. Cooper, UK

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SESSION 11: COMPETENCY AND SKILLS DEVELOPMENT

Introduction to Software Projects’ Management a New UndergraduateCourse in Software Project ManagementM. Ben-Menachem, IsraelDeveloping the Competence to Manage by ProjectsC. Lynn, AustraliaIntroducing a Programme / Project Focus and Culture at Eurocontrolthe European Organisation for the Safety of Air Navigation in EuropeD. Kingman, J. Louis, Belgium

SESSION 12: MANAGING NATIONAL INFRASTRUCTUREPROJECTS

Ben Gurion 2000 New Terminals Project Documentation System - theSole Sound Base for Historical Records and Decision MakingT. Lupu, IsraelImplementing BOT Projects in Israel: The Carmel Tunnels ProjectD. Balasha, O. Dafni, IsraelJerusalem Wastewater Treatment Plant ProjectA. Shapira, A. Efron, Israel

SESSION 13: PROJECT MANAGEMENT IN THE CONSTRUCTIONINDUSTRY

Risk Management in a Construction ProjectM. Shwartz, J. Hendler, IsraelAvoiding Claims and Disputes in the Construction IndustryS. C. Bartsch, G. F. Jergeas, CanadaCommunication Patterns in Construction at the Project Manager LevelI. M. Shohet, S. Frydman, Israel

SESSION 14: MANAGEMENT OF PROJECT TIME BUFFERS

Critical Chain or Resource Critical Path?E. Uyttewaal, CanadaPlanning for Fast Tracking Project And the “Project Barometer”M. Nunberg, IsraelA TOC Simulation Tool for Validating the Problem and the Solution forProject ManagementE. Schragenheim, Israel

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SESSION 15: PROJECT SCHEDULING

Special Features of Russian Project Management SoftwareV. Liberzon, Russia, I. Lobanov, The NetherlandsTime Standards and Project Scheduling in the Service SectorI. Balaila, IsraelImplementing Enterprise-wide and Portfolio Project ManagementSystems – Problems and SolutionsY. Engelman, Israel

SESSION 16: SUPPLIER AND CONTRACT MANAGEMENT I

Vendor Screening in IT Contracting with a Pilot ProjectE. M. Snir, M. Lorin, IsraelProject Management and Outsourcing: The Dos and Don’ts ofImplementation from the Experience of Singapore National LibraryBoard, Library Support ServicesS. Rajagopal, T. A. Cheng, SingaporeOffset in Defense Projects - a Management ChallengeA. Gilan, N. Malkin, M. Hershkovitz, Israel

SESSION 17: SUPPLIER AND CONTRACT MANAGEMENT II

Managing Buyer Risk in a Multi-vendor EnvironmentR. Kalluri, USATrust-based Contracts – a Competitive Advantage or a High-riskProposition?F. Hartman, CanadaA Systematic Approach to Expert Deliverables for Automotive &Manufacturing Based Project Management SystemsD. A. Posner, USA

SESSION 18: MANAGEMENT OF HIGH-TECH AND SOFTWAREPROJECTS I

Flying in the JetstreamR. Peper, New ZealandDistributed Project Management Techniques Increase Client Satisfactionin Data Networking ServicesI. Drumea, CanadaSeven Principles of Highly Effective E-business Project ManagementJ. Perone, USA

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SESSION 19: MANAGEMENT OF HIGH-TECH AND SOFTWAREPROJECTS II

SEPG: Re-tooling the Project Office ConceptR. L. Anello, S. Drtina, R. Teel, USAHow to Manage the Balance Between New-use and Innovation in R&DProcessesE. Pasher, R. Dvir, Israel

SESSION 20: MANAGEMENT OF INFORMATION TECHNOLOGYPROJECTS

Managing the Move to Outsourcing IT ServicesM. Hadass, IsraelShoes for the Cobblers - Managing IT Organizations and ProjectsA. Yuval, Y. Carmon, IsraelTest Management - Solutions for Project ImprovementD. Powell, UK

SESSION 21: MANAGEMENT OF ERP PROJECTS

How to Manage an ERP ProjectA. Nissimov, IsraelIntegrated Project Management in an ERP EnvironmentE. Tropen, IsraelManaging ERP Implementation Using Basic Software Tools and WebBased Scheduling ControlR. Viana Vargas, Brazil

SESSION 22: BEST PRACTICES IN PROJECT MANAGEMENT I

The Use of Maturity Model for Improving Project ManagementS. Lubianiker, IsraelProject Dynamics: the Law of Unintended ConsequencesW. R. Duncan, USAA Message for The Project Manager of The 21St Century (Don't Burn AllYour Bridges to the Past)D. H. Hamburger, USA

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SESSION 23: BEST PRACTICES IN PROJECT MANAGEMENT II

Information Driven Project ManagementS. Denker, USAIntegrated Model of Reengineering and Technology InformationProjects Application.I. Durlik, PolandDebiases Models in Decision Making for Project ManagementA. Dan, Israel

SESSION 24: APPLICATIONS

Project Management Integration Into the Higher Education EnterpriseK. Mansour, UKStartup Management – a Case StudyN. Rosenberg, R. Zviel-Girshin, IsraelProduction Development Projects ManagementE. Krajewska-Biñczyk, Poland

SESSION 25: KNOWLEDGE MANAGEMENT IN PROJECTENVIRONMENTS I

How Do Organisations Coping with Limited Resources and ChangingEnvironments Manage Project-related Knowledge?I. Oshri, UKKnowledge Management for Project-based Learning: Insights fromCross-sectoral Research in the UKM. Bresnen, L. Edelman, S. Newell, H. Scarbrough, J. Swan, UKThe Limits and Possibilities of Inter-project Learning in the Productionof Complex Products and SystemsT. Brady, N. Marshall, J. Sapsed, UK

SESSION 26: KNOWLEDGE MANAGEMENT IN PROJECTENVIRONMENTS II

Knowledge Management in a Project-oriented EnvironmentR. Gordon, R. Karni, IsraelMeaning of Knowledge Management in Logistic Systems ProjectM. Nowicka – Skowron, B. Skowron – Grabowska, PolandKnowledge Management- an Enabler to Effective Project ManagementM. Levy, Israel

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Poster ClusterProject Managers: Are They Consistent on the Resources AllocationProcess?I. Balaila, I. Gilad, IsraelThe Commitment Web- How to Setup the Infrastructure for AutonomousProject ManagementE. Zalmenson, IsraelHazards to Avoid in a Software Improvement ProcessM. Ze’evi, IsraelWinning Projects and Products Through DesignM. Rotenberg, IsraelOnline Software Project SchedulingI. Intorsureanu, RomaniaKnowledge Capture in Project Environments: Learning to Partner inthe UK Construction IndustryM. Bresnen, N. Marshall, UKImpact of Random Conditions on Projects in Capital ChangesH. Szopa, J. Szopa, PolandA Model of Marketing Culture – Results of InvestigationsA. Stachowicz-Stanusch, PolandManaging the Complex Social Projects. Restructuring Process ofTraditional Industries in PolandJ. Stachowicz, J. Bendkowski, PolandSmart ProjectsG. M. Dunne, New Zealand

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Workshops Program

WORKSHOP 1 - MONDAY, JUNE 12, 2000Sponsoring Breakthrough

Project Performance - Karen Strichartz, USAThis seminar is directed at mid-level and senior executives who want tosignificantly improve the performance of projects and their business enterprise.The learning objectives of the seminar are to:1. Relate fundamental project management concepts and principles to

organizational strategy and objectives2. Construct a business case for radical change in an organization's project

management capabilities3. Define the role and responsibilities of an effective sponsor of project

management change4. Evaluate the merit of a plan to effect the project management improvements5. Integrate the human side of change management into the project

management improvement plan, and6. Identify barriers to success and how to intervene to remove those barriers.

WORKSHOP 2 - MONDAY, JUNE 12, 2000Program Management - Michel Thiry, UK

Objectives of the Course are to enable participants to:1. Distinguish between programs, projects and strategic management2. Understand why, when and how to use program management3. Develop a program management framework and culture4. Develop a full ‘toolbox’ beyond simple programming tools5. Practice stakeholders management and project benefits assessment6. Understand the competencies required of a program manager

WORKSHOP 3 - THURSDAY, JUNE 15, 2000Managing Project Managers:

The Strategy, People, Resources & Politics - Paul Smith, USAAre you wearing too many hats? Cross department manager…functional/linemanager… project sponsor. This Senior Project Management (SPM) workshopis available to assist PM professionals to master all the elements and challengesthat go into being a top-notch project manager. This must workshop willimprove productivity & customer satisfaction while reducing cost of rework.This workshop will explore the new models associated with managing theproject manager and the environment they work in. It will offer insight to theproject structure, including the project office concept and the competenciesneeded to survive in such a culture. This curriculum is based on PMBOKstandards.

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WORKSHOP 4 - THURSDAY, JUNE 15, 2000Managing Project Team Dynamics - Kobi Pompan, Israel

Whether people work well in teams or not determines the success of failure ofyour project. Teamwork and the skilled management of people in a formal orinformal group are the key ingredients of successful projects. It is essentialthat managers have a sound understanding of team dynamics, both ondepartmental level and across functionally, where many conflicts often remainunresolved. This Insights program helps participants develop an awareness ofhow they can influence the effectiveness of a team by understanding moreabout their own role and type and preferences of other team members.

WORKSHOP 5 - 2-DAY WORKSHOP (1 DAY ALSO AVAILABLE)MONDAY, JUNE 12, & THURSDAY, JUNE 15, 2000

Building an Effective Project Plan - Mickey Granot, IsraelIn order to successfully conclude a project, there are two necessary conditions:the first one is to have a focused, rigorous and agreed upon project plan, andthe second is to effectively control the progress. This seminar deals with thefirst necessary condition. The seminar is a hands-on seminar during which youprepare a full project plan to one of your real life projects. The first part isdedicated to defining your project objective and scope, develop a list ofobstacles and identify the appropriate intermediate objectives. Thesedeliverables are then incorporated into a prerequisite tree. The second part isdedicated to transforming the prerequisite tree into a project plan. In thispart you will generate the task list, determine their interdependencies, charttask sequences using PERT, and analyze the plan.

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GENERAL INFORMATION

LOCATIONThe Conference will be held at the Renaissance Hotel, Jerusalem, Israel.Tel: +972-2-6599999 , Fax: +972-2-6511824

LANGUAGEThe official language of the Conference will be English.

PROCEEDINGSAccepted papers will be published in a CD, which will be distributed to theparticipants of the conference.

EXHIBITIONA Trade Show will be held in conjunction with the Conference. For furtherinformation please contact the Conference Secretariat.

CLIMATE AND CLOTHINGJune is summer in Israel. No rain is to be expected. Temperatures in Jerusalemwill be between 18o - 27oC. Dress will be informal throughout the Conference.

VISACitizens of most countries do not require a visa before entering Israel. However,Individuals from countries without diplomatic relations with Israel should writeto the Secretariat, no l ater than three months prior to the Conference, givingtheir full name, date and place of birth, passport number and date of issue,flight number and time of arrival.

CURRENCYThe unit of currency is the New Israel Shekel (NIS), commonly known as theShekel. The shekel consists of 100 Agorot. Approximately NIS 4.20 = US$ 1 (asof January 2000).

CREDIT CARDSMost shops, restaurants and hotels accept major credit cards, including Visa,Eurocard/Mastercard, American Express and Diners Club.