Sean O’BrienVP Public Security and Urban Management at SAP

Technology Enabled Policing Innovation

2© 2014 SAP AG or an SAP affiliate company. All rights reserved.

ORIENTATINGFOR A

DIGITAL, URBANISED

WORLD A NEW

AGENDA FOR

POLICING INNOVATION

TECHNOLOGY ENABLED

VALUE MATTERS

3© 2014 SAP AG or an SAP affiliate company. All rights reserved.

ORIENTATING FOR A

DIGITAL, URBANISED

WORLDCONSUMERISM EXPERIENCE

SOCIAL

IMMEDIACY MODELS

CHANNEL

ENGAGEMENT

SERVICE

4© 2014 SAP AG or an SAP affiliate company. All rights reserved.

A NEW AGENDA

FOR POLICING

INNOVATION

DNA DB & Forensics

Fingerprints2 Way Radio

999/ 911

ComputerAided

Dispatch

Mobile Terminals

PoliceComputing

IntelligenceLed Policing

ANPR Predictive Policing

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5Internal

User Experience

Simple & Easy

Mobile & Connected

Channel of Choice

Real Time, Always

Available

Intelligent & Content Rich

Secure & Protected

Intuitive Self Service

Policing Innovation

Social Media

Situational Awareness

Service Simplification

Intelligent Ops Centre

Licensing & Compliance

Officer Productivity

Predictive Intelligence

Investigative Excellence

Forensic Innovation

Business Models

Public Confidence

Aligned Strategy & Expectations

Engaged Community

Results Orientated

Citizen Centricity & Responsiveness

Information Savvy

Locally Representative

Diverse & Tolerant Trust &

Respect

Challenged Resources

Reduced Budgets

Inefficient Processes

Cost Cutting

Procurement Costs

Capability Gaps

Stifled Talent Pool

Poor Asset Visibility

Fragmented Resources

Incompatible Real Estate

Technology Complexity

6© 2014 SAP AG or an SAP affiliate company. All rights reserved.

TECHNOLOGY ENABLED

VALUE MATTERS

6. Technology Simplification

1. Strategy & Performance

5. Resource Optimisation

4. Core Policing Solutions

2. User Experience

3. Real Time

Platform

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7Internal

Real Time Situational Awareness

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8Internal

Police Performance

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9Internal

Citizen Experience

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10Internal

Citizen Engagement

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11Internal

Citizen Engagement

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12Internal

Citizen Engagement

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 13Internal

Citizen EngagementINTELLIGENT OPERATIONS CENTRE

14© 2014 SAP AG or an SAP affiliate company. All rights reserved.

ORIENTATINGFOR A

DIGITAL, URBANISED

WORLD A NEW

AGENDA FOR

POLICING INNOVATION

TECHNOLOGY ENABLED

OUTCOMES MATTER