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Scytl
Enhancing Governance through ICT solutionsWorld Bank, Washington, DC - September 2011
Pere Valles
Chief Executive Officer
• About Scytl
• Reforming public services through ICT
• Electoral modernization
• e-Democracy
• Conclusion
Index
About Scytl
Who we are
Specialized in the research, development and implementation of highly innovative and secure solutions
for Electoral Modernization and eDemocracy.
Worldwide leader in the Internet voting public sector market with a
80% market share in the last 3 years (14 out of 16 countries).
Founded as a spin-off from a leading University research group,
author of the first two European PhD theses on security applied to
elections and e-democracy.
Core technology based on groundbreaking cryptography developed
over 17 years of research.
Clear reference in the e-electoral and e-democracy markets, having advised international institutions
and governmental agencies.
Efficient and reliable processes certified ISO 9001-2008.
About Scytl
Worldwide presence
Where we work:
Canada
USA
Mexico
Peru
Argentina
Finland
Norway
The UK
France
Spain
Switzerland
The EU
Austria
Slovakia
BiH
Ethiopia
The UAE
India
The Philippines
Australia
South Africa
Our offices:
Barcelona (Spain)
Washington D.C. (USA)
Toronto (Canada)
New Delhi (India)
Bratislava (Slovakia)
Singapore (Singapore)
Athens (Greece)
• About Scytl
• Reforming public services through ICT
• Electoral modernization
• e-Democracy
• Conclusion
Index
Crisis of government legitimacy:
increasing mistrut in political leaders
urging need to have people’s voice heard
demand for more transparency and
accountability
Public services reform is high on the agenda due to 3 trends that are having a
worldwide impact on governments:
Access to technology
Political crisis
Economic crisis
Reforming public services through ICT
Urgent need for reforms
Growing access to technology:
better informed citizens
internet and cell phones
social networks
cheaper technologies and infrastructures
Global financial crisis…
…in developed economies:
budgets cuts
… in developing economies:
slower economic growth
At the heart of the debate
around transforming public
services is the need for
governments to engage better
with citizens to be more
accountable and transparent.
ICT can provide useful tools
to improve public services
and can facilitate citizen
engagement.
Electoral modernization brings
security and transparency
to elections,
enhancing
legitimacy.
There are two areas in which
ICT can have a significant
impact on government
legitimacy and accountability.
e-Democracy
brings
government closer
to citizens, enhancing their
accountability.
Reforming public services through ICT
ICT for more accountable governments
Scytl uses pioneering technology to enhance governments’ legitimacy and accountability
Reforming public services through ICT
Scytl and good governance
Scytl’s e-Democracy platform fosters a
positive dialogue between citizens &
public institutions by:
bringing governments closer to
their citizens,
enfranchising all population groups,
enabling appropriate conflict
mitigation solutions,
giving people a voice in their future.
Electoral Modernization e-Democracy
Scytl works with governments in the
successful deployment of ICT in
elections,
automating every phase of the
electoral process,
making the conduct of polls more
efficient
guaranteeing the highest integrity
and security standards.
• About Scytl
• Reforming public services through ICT
• Electoral modernization
• e-Democracy
• Conclusion
Index
9
Automating every aspect of electoral
operations increases efficiency by:
reducing costs
enhancing transparency
Increasing security
maximizing productivity
standardizing the election workflow.
With governments facing increasing pressure to keep costs down, improve performance
and increase security, automating electoral processes appears to be the next natural
step in the evolution towards more transparent democracies.
Reforming public services through ICT
Electoral modernization
Need & challenge
• In order to boost voter participation and avoid traditional long queues, the State Election Commission (SEC) of Gujarat,
India decided to implement a secure internet voting solution, accessible to illiterate voters, to be used in different
elections during 5 years
Solution
• Internet voting with SMS authentication
• Possibility to vote from home or polling places
• Voting platform available in Gujarati & English
• Supporting more than 100 simultaneous elections
• Integration with new voter registration system and single sign-on technology
• Training and support provided to SEC
Benefits
• Reached more voters while using current administrative divisions and responsibilities
• Voters participation through the OVS reached up to 68% versus the 40% that was reached through traditional paper
ballot process
Key facts
· First Internet voting project in India
· System to be used in elections for 5 years
• 50M potential voters
· Increased turnout by 28 points
Reforming public services through ICT
Success case: India – e-Voting
Need & challenge
• In order to further improve the administration and transparency of elections in BiH, increase public trust and confidence in the
democratic process and strengthen the capacity of the CEC to administer elections and enforce related legislation, the CEC started
a project that would enable one unique IT platform to optimize the management of elections from 2010 and beyond.
Solution
• Election preparation, processing and certifications of candidates and political parties, printing of the ballots
• User interface in Bosnian, Croatian, Serbian and support of Latin and
Cyrillic scripts.
• Results consolidation, tabulation and mandate assignment.
• Generation of reports for the official gazette, statistics and numerous
reports.
• Election Night Reporting, publishing preliminary and final results on the
Internet, consolidated by region, entity, race, candidates and political parties.
Benefits
• Preliminary 2010 General Election results were available much faster than in previous elections. Positive feedback from USAID,
OSCE and CEC BiH.
Key facts
· Country-wide integrated EMS
· Covers the complete Election lifecycle
· Consolidation of election results in 3 hours
· Used in the 2010 General Elections
Reforming public services through ICT
Success case: Bosnia – EMS
Need & challenge
• Willing to carry-out secure and undisputable elections, the Ministry for the Federal National Council Affairs
needed a secure electronic voting solution to be used in elections of September 2011 and beyond
Benefits
• Faster, secure and easy to use voting solution, capable to generate integrated results in short period of time
• Encourages the first use of e-ID card promoting the update and validation of the identification card of more
than 130.000 voters
Key facts
· First binding Internet voting project in the region
· System to be used in elections for several years
· Integration with nation ID card
• State-of-the-art security
Solution
• Scytl provided its e-voting solution that allows secure e-voting from
polling places
• Solution capable of supporting simultaneous elections on all seven
Emirates with independent results handling
• Voting system integrated with EIDA e-ID card to authenticate
identity of voters
• Voting system deployed in all seven Emirates in 13 different Voting
Centers
Reforming public services through ICT
Success case: UAE – e-Voting
• About Scytl
• Reforming public services through ICT
• Electoral modernization
• e-Democracy
• Conclusion
Index
The e-Democracy Platform is composed of several independent and complementary modules:
Central System
Configuration of the web portal
and of any surveys carried out
per Internet or by agents.
Gathering, classification &
processing of the information.
Information publication, project
tracking & satisfaction
assessment.
Citizen Web
Portal
Interactive
Informative
EducativeField Agent
Educates communities
Records community satisfaction
& project performance
Reports project status to
the communities
eConsultations
Sensitive surveys,
Referendums,
Internal elections,
are carried out via
Internet
Reforming public services through ICT
e-Democracy
Scytl’s eDemocracy Platform provides a very flexible and powerful tool for improving democratic
and governance processes.
It includes applications to fulfill the four main phases involved in a participatory process, allowing
the central storage of all useful information so that it can be infinitely queried for monitoring,
evaluation and reporting.
Reforming public services through ICT
e-Democracy
Agents in the field can
interface with citizens and
communities and report their
needs.
Citizens can introduce ideas
and concepts and discuss
them with their peers.
Citizens can be directly
consulted by government and
public institutions on multiple
issues.
Citizens can directly provide
useful information to
governments and public
institutions.
Scytl’s eDemocracy Platform facilitates constructive dialogue and allows the gathering of useful
information, allowing institutions to make more informed decisions and represent their
constituents more appropriately:
Gathering
information &
enabling dialogue
Decision Making Follow-up Dissemination
Reforming public services through ICT
e-Democracy
Scytl’s eDemocracy Platform includes several tools to facilitate the decision making process
using different information sources and tools such as:
Gathering
information &
enabling dialogue
Decision Making Follow-up Dissemination
Data classification
technologies
Advanced multifactor
decision-making
algorithms
SemanticsData-mining
Reforming public services through ICT
e-Democracy
Institutions, once decisions have been made, need to follow up with related activities to assess
their real impact in the field and the perceptions of the targeted population.
Our eDemocracy Platform allows institutions to easily:
Keep track of the on-going projects
Assessing their impact based on objective factors
Assessing their impact based on subjective factors
All this information is organized and classified in a way that allows its future use when making
similar decisions.
Gathering
information &
enabling dialogue
Decision Making Follow-up Dissemination
Reforming public services through ICT
e-Democracy
Institutions need to communicate their decisions back to the multiple stakeholders involved as well
as to conduct on-going monitoring, evaluation and reporting.
Scytl’s eDemocracy Platform incorporates multiple options and tools for the dissemination and
publicity of decisions and results:
Gathering
information &
enabling dialogue
Decision Making Follow-up Dissemination
Other channels
available in the region
Mobile and
conventional phones
Web interfaces
Internet
Field agents Conventional media
Reforming public services through ICT
e-Democracy
Need & challenge
• Improve the decision making processes in the higher education environment at European level, fostering the cooperation
and interaction between governments, higher education institutions, students and others.
Solution
• e-Participation platform that increases the participation of the University members and stakeholders in the decision making
processes
• Integration of different e-Participation tools to allow the interaction
between the different members, such as:
• Forums
• e-Petitions
• Internet voting and consultations
• Specialized support and consultancy services on e-Participation
• A Centralized Portal and integration of different technologies to facilitate the cooperation between Universities
Benefits
• Empowering all university members and stakeholders in the higher education decision process, by the means of a
transparent and extremely user friendly e-Participation platform
Key facts
• Cross-European e-Participation platform
• Participation of 17 European Universities
• Involvement of different level of stakeholders
Reforming public services through ICT
Success case: UE - My University
Need
• Localret is public entity that represents more than 900 local councils of Catalonia (Spain) that needed an upgrade
its current participation platform Consensus.
Solution
• Scytl provided a new participation platform, more flexible and secure
• Also added new functionalities
• Scytl developed the new version of the Consensus platform
• The new system is currently used by over 60 Spanish city councils
to carry out citizen participation processes
Benefits
• A unique installation technically managed by Localret allows to create independent portals for each city
• Civil servants are able to manage each city portal and activate different participation processes
Key facts
· Upgrade of a participation platform
· Currently used by more than 60 municipalities
· Easy customization
Reforming public services through ICT
Success case: Spain – Consensus
• About Scytl
• Reforming public services through ICT
• Electoral modernization
• e-Democracy
• Conclusion
Index
A consensus democracy fosters increased community involvement
in determining the political agenda and in the decision-making
process itself. Communities that can express themselves in a
cooperative and simple manner can communicate their real needs
to the different institutional levels more efficiently and obtain faster
and more accurate results.
ICT offer a more efficient and cost-effective way to provide public
services to citizens and to gather their opinion for decision-making
process.
Scytl offers a wide range of solutions helping governments be more
transparent, more accountable and increase their legitimacy among
citizens.
Conclusion
