SBIL-Catering Service FINAL Tender Document- 17 July...SBI INFRA MANAGEMENT SOLUTIONS PVT. LTD. (A Wholly Owned Subsidiary of SBI) CIRCLE OFFICE Block – “D”, 9th Floor, Samriddhi

TENDER ID: KOL202007003

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Technical Bid

SBI INFRA MANAGEMENT SOLUTIONS PVT. LTD.

(A Wholly Owned Subsidiary of SBI) CIRCLE OFFICE

Block – “D”, 9th Floor, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700 001

Tender For CATERING SERVICES AT STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II F/2,

ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”.

Tender reference No: KOL202007003

Last Date of submission of tenders: 04.08.2020 up to 15:00 Hrs

Name of the bidder M/s……………………………………………………


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SBI INFRA MANAGEMENT SOLUTIONS PVT. LTD. (A wholly owned subsidiary of SBI)

CIRCLE OFFICE, KOLKATA 9th floor, Block-D, Samriddhi Bhavan, 1 Strand Road, Kolkata- 700001

Phone No. 033-22436677, e-mail: [email protected] -------------------------------------------------------------------------------------------------------------------

PRE-QUALIFICATION OF CONTRACTOR SBI Infra Management Solutions Pvt. Ltd. (SBIIMS) on behalf of State Bank of India (SBI) invites Expression of Interest in sealed cover for Pre-qualification of contractors from eligible Indian Registered Licensed Company or Registered Partnership firm or Sole Proprietor firms having sound financial background, required experience, technical expertise, mechanized equipment, adequate qualified technical/skilled personnel and who satisfy the Bank’s specified qualification criteria for CATERING SERVICES AT STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”.The application form, details of eligibility criteria etc. can be downloaded from Bank's website www.sbi.co.in under “Procurement News”. Corrigendum, if any, shall be displayed in the aforesaid Bank’s website only. Bank reserves the right to reject any or all the proposals without assigning any reasons thereof. Bank/SBIIMS will not be liable for the postal or any other delay and the offer(s) not received on time will be rejected summarily. Last date of submission of offer: 04.08.2020 up to 15.00 hours.

Place: Kolkata Vice President & Circle Head Date: 19.07.2020 SBIIMS, Circle Office


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NOTICE INVITING TENDERS THE VICE PRESIDENT AND CIRCLE HEAD, SBI INFRA MANAGEMENT SOLUTIONS PVT LTD, 9TH FLOOR, BLOCK – “D”, SAMRIDDHI BHAVAN, 1, STRAND ROAD, KOLKATA – 700 001, INVITES SEALED TENDERS ON BEHALF OF THE STATE BANK OF INDIA FOR CATERING SERVICES FOR STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”.

AS PER FOLLOWING SCHEDULE. 1. NAME OF WORK TENDER FOR PROVIDING CATERING SERVICES FOR STATE BANK

INSTITUTE OF LEADERSHIP, PLOT NO. II F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”.

2. EARNEST MONEY DEPOSIT RS. 2,00,000.00 (RUPEES TWO LACS ONLY) IN THE FORM OF DEMAND

DRAFT ISSUED BY ANY SCHEDULED BANK DRAWN IN FAVOUR OF SBI INFRA MANAGEMENT SOLUTIONS PVT LTD PAYABLE AT KOLKATA WHICH SHALL BE CONVERTED INTO SECURITY DEPOSIT FOR SUCCESSFUL CONTRACTOR, WHOSE TENDER IS ACCEPTED.

3. SECURITY DEPOSIT. BALANCE AMOUNT TO MAKE A TOTAL OF Rs. 5,00,000.00 IN TO S.D IN THE FORM OF BANKERS CHEQUE/DEMAND DRAFT ISSUED BY ANY NATIONALISED BANK FAVOURING STATE BANK OF INDIA PAYABLE AT KOLKATA OR BG OF EQUVALENT AMOUNT ISSUED BY ANY NATIONALISED BANK/SCHEDULED BANK.

5. Tender Processing Fee (TPF) RS. 10000/- (RUPEES TEN THOUSAND ONLY) (NON-REFUNDABLE)) TO BE CREDITED THROUGH STATE BANK COLLECT (SB COLLECT AN EFFICIENT MIS REPORT GENERATION TOOL) ONLY. THE STEPS INVOLVED IN MAKING THE PAYMENT IS PROVIDED AT ANNEXURE-A. THE RECEIPT GENERATED WITH REFERENCE NO. TO BE SUBMITTED ALONG WITH TECHNICAL BID. GST NUMBER OF CONTRACTOR TO BE MENTIONED ON IT. CONTRACTOR SHOULD SUBMIT TENDER PROCESSING FEE (TPF) THROUGH ONLINE MODE ONLY AS MENTIONED IN THIS NIT. TPF IN THE FORM OF DEMAND DRAFT (DD) WILL NOT BE ACCEPTED. SUCH TENDERS WITHOUT ONLINE PAYMENT RECEIPT WILL BE REJECTED

6. DATE & TIME FOR AVAILIBILITY OF TENDER DOCCUMENT IN WEB SITE

21.07.2020 TO 03.08.2020, WHICH CAN BE DOWNLOADED FROM BANK’S WEB SITE WWW.SBI.CO.IN UNDER “PROCUREMENT NEWS.

7. ADDRESS AT WHICH THE TENDERS ARE TO BE SUBMITTED

AT STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”.

8. LAST DATE & TIME OF RECEIPT OF TENDERS

04.08.2020 UP TO 3.00 PM

9. DATE AND TIME OF OPENING TECHNICAL BIDS

05.08.2020 AT 03.30 PM

10. PLACE OF OPENING TENDER STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”.

12. VALIDITY FOR OFFER 6 (SIX) MONTHS FROM THE DATE OF OPENING OF TECHNICAL BID 13. COMMENCEMENT OF WORK WITHIN 7 DAYS FROM THE DATE OF ISSUANCE OF WORK ORDER. 14. PENALTY AS PER TERMS AND CONDITIONS OF THE TENDER DOCUMENT 19. PERIOD OF HONORING PAYMENT

CERTIFICATE 15 DAYS AFTER RECEIPT OF BILL.

20. INSURANCE AS PER TENDER DOCUMENT 21. WORKING SCHEDULE FOR

COMMERCIAL BUILDINGS IN CO-ORDINATION WITH ALL THE OTHER AGENCIES WITHOUT DISTURBING THE FUNCTIONING.

22 CONTACT PERSON GIVE DETAILS FOR CONTACT (DESINGNATION & PHONE NO.) IN CASE THE DATE OF OPENING OF TENDERS IS DECLARED AS A HOLIDAY, THE TENDERS WILL BE OPENED ON THE NEXT WORKING DAY AT THE SAME TIME. SBI/SBIIMS RESERVES ITS RIGHTS TO ACCEPT/REJECT ANY/ALL TENDER WITHOUT ASSIGNING ANY REASON WHATSOEVER AND CAN INCREASE OR DECREASE MANPOWER THE QUANTITIES OF ANY ITEM AND CONTRACTOR HAS TO EXECUTE THE SAME AT THE RATE QUOTED APPROVED MANPOWER. Sd/- VICE PRESIDENT AND CIRCLE HEAD


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SBI Infra Management Solutions Pvt. Ltd, Circle Office, Kolkata. Tender No. KOL202007003

SBI Infra Management Solutions Pvt. Ltd. (SBIIMS) on behalf of the SBI, invites Tenderin sealed cover from the eligible bidder for Providing Catering Services for STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II

F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160, as per following schedule.

S. No. Description EMD (In Rs)

1. Tender for Providing Catering Services for STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160

Rs. 2,00,000.00

TENDER SCHEDULE

Availability of Tender document : 21.07.2020 to 03.08.2020. In Bank’s web site

Date of Pre-bid meeting & Site Visit :Site Visit from 22.07.2020 to 27.07.2020 during the period from 10:30 to 16:00 Hrs. Pre-Bid meeting at our below mentioned office address on 28.07.2020at 16:30 Hrs.

Date and time for submission of tender : 04.08.2020 up to 15:00 Hrs Date and time of opening of Technical Bid : 05.08.2020 at 15:30 Hrs Address for Communication : STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II

F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”.

The complete tender documents can be downloaded from the State Bank of India website i.e.www.sbi.co.in under “procurement” news section. Technical bid to be submitted by interested eligible tenderer along with the requisite EMD of Rs. 2,00,000.00 (Rupees two lacs) only in the form of a Demand Draft issued by any Nationalized/Scheduled Bank drawn in favour of “SBI Infra Management Solutions Pvt. Ltd" payable at Kolkata and a non-refundable tender fee of Rs.10000/- (Rupees Ten Thousand only) which is to be deposited in online mode only. Tender documents without tender fees and Earnest Money Deposit (EMD) shall be rejected summarily. SBI/SBIIMS reserves the right to increase or decrease the quantum of services to be provided and also reserves the right to reject, cancel or revise or accept any or all the tenders or part of tenders without giving any reasons thereto.

Vice President & Circle Head SBI Infra Management Solutions Pvt. Ltd


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STATE BANK INSTITUTE OF LEADERSHIP, KOLKATA

TENDER DOCUMENT INVITATION FOR TENDER FOR CATERING SERVICES SBI Infra Management Solutions Pvt. Ltd. (SBIIMS) on behalf of State Bank of India (SBI) invites Tender in respect of the above-mentioned work from reputed licensed organizations having sound financial capacity, required experience, expertise, adequate qualified personnel for providing the catering services to the guests of State Bank Institute of Leadership, Kolkata (also referred as SBIL hereinafter in this document) subject to compliance of the following terms and conditions. This document contains 35pages, serially numbered.

The basic qualification criteria to be fulfilled by the applicant are appended below:

1. The applicant must be an Indian Registered Licensed Company or Registered Partnership firm

or Sole Proprietor.

2. The applicant must have a proven track record of minimum 3 years (as on 30.06.2020) in rendering catering services.

3. The experience should relate to catering services of providing multi-cuisine vegetarian and

non-vegetarian food including breakfast, lunch, snacks and dinner.

4. The applicant must have sound financial capacity and credit worthiness acceptable to the SBIL.

5. The applicant must have a minimum annual turnover of Rs.2.00 crores (Rupees two

crores) during each of the last three financial years (2016-17, 2017-18 & 2018-19), exclusively in catering services.

6. a) The applicant must produce relevant documentary evidences along with the pre- qualification application form.

b) Non-disclosure of relevant information or furnishing of incorrect information or documents will invite disqualification from the process.

7. The applicant shall not have any right to participate in the Price Bidding process merely on satisfying the above eligibility criteria or on being found suitabletoapply fortender. The price bids will be opened of the bidders who will be satisfying the minimum score criterion in Technical Bid.

8. The applicant must not have been prosecuted or suffered any penalty for violation of any labour laws by any Labour Authority or Competent Court.

9. The applicant must not have rescinded or abandoned any catering contract awarded by any

of his clients before the expiry of prescribed period of contract. 10. The applicant should not b e a sub-contractor to any other entity or person nor has at any

time sub-let the contract awarded to the applicant to any otherperson. 11.The applicant has complied with all labour laws and obtained all licenses ,approvals,

permissions to carry on the business of catering services. 12.The applicant does not suffer or has not suffered any disqualification to render the catering

services at anytime in respect of matters not enumerated herein. 13.The applicant must furnish appropriate declarations in respect of the terms and conditions

mentioned herein along with his pre-qualification application forms. 14.The applicant has not formed or is a part of any cartel at any time for processing any

contract including the present tender.


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15.SBIIMS Pvt. Ltd.is not responsible in any manner for the postal delay or loss or non-receipt of

tender documents. 16. The details of tender process are under General Terms & Conditions in Annexure – II A, page

10. Documents to be enclosed:

a. Certificate of Incorporation, Articles & Memorandum of Association incase of a Company /Partnership Deed incase of a partnership firm

b. Certificate of Registration with Labour Department, Govt. of West Bengal(WB)/ Central Govt (later Local Certificate to be given)

c. Certificate of Registration with Professional Tax Office,Govt. of WB/ CentralGovt d. Certificate of Registration under GSTAct e. Certificate of Registration under Shops & Establishment Act f. Certificate of Registration with the Office of the Regional Provident Fund

Commissioner g. Certificate of Registration with Employees’ State Insurance Corporation h. Audited Financial Statements (P&L and Balance Sheet) for the last three Financial

Years, the latest one being 31-03-2019 i. Banker’s solvency certificate (from a nationalized Bank) obtained within last three

months, for minimum of Rs. 60.00 lacs (Rs sixty lac) j. Income Tax Assessment copies for the last three financial years the latest one being

31-03-2019 k. Performance certificate from previous & present clients for last 3 years, if available l. Certificate of ISO, if available.


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Annexure – I

STATE BANK INSTITUTE OF LEADERSHIP PLOT NO. II F/2, ACTION AREA III, STREET NO. 329

NEW TOWN, RAJARHAT, KOLKATA – 700160

CATERINGSERVICESCONTRACT PRE-QUALIFICATIONAPPLICATION FORM

1.

Name of the Firm/Organization/Individual and address (with telephone number)

:

2. Name of the Contact Person with Telephone No.

:

3. Mail-id

:

4. Details of registration with Labour Deptt. (Central / State)

:

5.

Name of Directors / Partners / Proprietor with their technical qualification

:

6. Past experience in the long-term contract

catering services

:

Period of Contract

Name of the Organisationfor whom

catering contracts undertaken

Type ofthe Contract

undertaken

Valueof contract&

other details

Remarks, if any

From To

(You can use additional sheets,if required)


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7.

Details of other catering facilities of the unit

:

Name of the

Service Provider

Name of the client, if any

Type of Service provided

Period

From To

(You can use additional sheets,if required) 8.

Annual Turnover during the last three years (Enclose copies of last three years Audited Financial Statements)

:

Year 2016-2017 2017-2018 2018-2019 Upto Dec 2019

Turnover (Rs. in lacs)

Net Profit (Rs. in lacs)

9.

Permanent Account Number. Enclose a copy of the latest Assessment Order

:

10.

Contract Labour (R&A) Act License No. (Enclose photocopy)

:

11. Registration no. under Shops & Establishment Act(Enclose photocopy)

:

12.

Service Tax / VAT / ESI / EPF registration no.(Enclose photocopy)

:

13 GST Registration No. :

14.

Enclose Performance Certificate from previous and present clients

:

15. No. of persons in employment – Permanent

Temporary : :


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16. Name and address of Bankers and type of facility

availed from them :

17.

Names of two references and their addresses with telephone numbers

:

Date: S ignature of the Tenderer with seal Name &Address:

Note: Documentary evidences should be enclosed, wherever necessary


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Annexure – II A

STATE BANK INSTITUTE OF LEADERSHIP PLOT NO. II F/2, ACTION AREA III, ROAD NO. 329

NEW TOWN, RAJARHAT, KOLKATA – 700160 INVITATION FOR TENDERSFOR CATERINGSERVICES

GENERAL TERMS &CONDITIONS

1. a) The complete tender documents can be downloaded from the State Bank of

India website i.e. www.sbi.co.in under “procurement” news section. Technical bid to be submitted by interested eligible tenderer along with the requisite EMD of Rs. 2,00,000.00 (Rupees Two lacs only) in the form of a Demand Draft issued by any Nationalized/Scheduled Bank drawn in favour of “SBIIMS Pvt. Ltd.” payable at Kolkata and a non-refundable tender fee of Rs.10000/- (Rupees Ten Thousand only) which is to be deposited in online mode. Tender documents without tender fees and Earnest Money Deposit (EMD) shall be rejected summarily. SBIIMS reserves the right to increase or decrease the quantum of services to be provided and also reserves the right to reject, cancel or revise or accept any or all the tenders or part of tenders without giving any reasons thereto.

2. The tender process will be in two cover system:

i. Envelop Cover –I: This envelop will contain–

a) Pre-qualification Application form (Annexure – I) duly filled in along with necessary enclosures

b) General and Special Terms & Conditions (Annexure – II A & II B) duly signed in all pages by the tenderer, under seal.

c) Solvency Certificate from a Nationalized Bank (Annexure – III) obtained within last three months for a minimum amount of Rs. 60.00 lacs (Rupees Sixty lacs only)

c) EMD of Rs.2.00 lacs (Rupees Two Lacs Only) in the form of a Demand Draft or Banker’s Cheque in favourof“SBIIMS Pvt. Ltd.” payable at Kolkata.

d) Receipt/proof of online deposit of non-refundable tender fees of Rs. 10000/- (Rupees Ten Thousand only).

The bid of a tenderer will be rejected if the required EMD& Tender Fees are not submitted along with the above application and the Price Bid will not be opened in that case. The above documents, taken together, will be referred hereinafter as “Technical Bid”.

ii. Envelop Cover –II

This envelop will contain the Price Bid.

iii. The process of selection will be as under: a) The Enve lop Cov er – I wil l be opened a t fi rst in pre sence of the

t ender committee of SBIIMS Pvt. Ltd. and any other designated officials of


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the Bank and the authorized representatives of the bidders who will make it convenient to be present on scheduled date and time specified on page no.4 of this tender document.The application will be checked for fulfillment of all eligibility criteria. The veracities of the claims will be tested to the satisfaction of the committee. However, non-presence of any tenderer will not restrict the SBIIMS Pvt. Ltd in opening the tender Envelop mentioned above and non –presence by any tenderer shall not entail any grounds for challenging/disputing the bid process.

b) The applicant units may be subject t o onsite inspection and enquiry, with a view to establishing their suitability for undertaking the assigned job. The criteria for satisfactory inspection of the units will be decided by the committee at its sole discretion.

c) Qualification in the technical bid will be on the basis of marks secured in various parameters as per the Annexure-IV. Out of total marks of 30, the bidder has to secure minimum 60% marks (18out of 30) to be eligible for qualification in the technical bid.

d) The Price Bid in respect of such shortlisted applicants, who have qualified in the technical bid will be opened. The date of opening of Price Bids will be advised to the shortlisted bidders.

e) The price bid will carry 70 marks. The bidders will have to quote price as per format provided in Annexure – V. Each slab / service (H1, H2, H3, I, J, K & L) will carry 17,17,16 marks for H1, H2 and H3 respectively and 5 marks each for I, J, K & L. The lowest bidder in any slab / service will obtain full marks for that slab / service and other bidders will score at pro-rata based on their bids for that slab / service vis-à-vis the lowest bid for the same slab / service. The overall price bid will be decided by totaling scoring for all 7slabs / services for a bidder.

f) The final selected bidder will be decided on the total of technical (30 marks) and price (70 marks) bids. In the event of a tie of overall marks between two / amongst more than two bidders the following would be the order of preference for selection of the successful (L 1) bidder.

Sl. No.

Criterion / Factor for selection of L 1 bidder

Order of preference

1 Total Marks in Price Bid(Out of 70) 1st 2 If the tie is still not broken, sum of Marks

obtained in H1, H2 & H3 (Out of 50) 2nd

3 If the tie is still not broken, total Marks in Technical Bid (Out of 30)

3rd

Upon consideration of the all the above as per order of preference, if the tie is still

not broken, the final selection will be made by draw of lots. In case any cartel formation is suspected, SBIIMS reserves the right to reject any or all the Tenders without assigning reasons thereof.

3. SBIIMS will not accept any conditional tender from the Contractor, i.e., quoting any

conditions in the tender form and such tender application will be summarily rejected.

4. The Tender Documents are not transferable, and the cost of the Tender Documents is also not refundable.

5. Sub-contracting shall not be permitted in the event of award of catering contract to the successful bidder.


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6. The final selected bidderwillhavetocommencethecateringserviceswithin7 da ys f rom the date of i ssua nce of work orde r .

7. Please submit Technical Bid (with all necessary documentary evidences wherever applicable and all annexure) in a sealed cover super scribed "Technical Bid for Catering Services at State Bank Institute of Leadership, New Town, Kolkata" and the Price Bid in a separate cover super scribed "Price Bid for Catering Services at State Bank Institute of Leadership, New Town, Kolkata" and both the sealed covers put in a single sealed Cover superscribed "Technical Bid & Price Bid for Catering Services at State Bank Institute of Leadership, New Town, Kolkata" addressed to VICE PRESIDENT AND CIRCLE HEAD, SBI INFRA MANAGEMENT SOLUTIONS PVT LTD, 9TH FLOOR, BLOCK – “D”, SAMRIDDHI BHAVAN, 1, STRAND ROAD, KOLKATA – 700 001,so as to reach thereat onorbefore04.08.2020,before3.00 p.m. SBI/SBIIMS Pvt. Ltd. Will not be responsible for any postal delay or loss or non-receipt of the application .No consideration will be given to a Tender received after the date and time specified above.

8. If the date of tender opening happens to be a holiday, the tender will be opened on the next working day at the same time& at the same venue.

9. SBIIMS reserves the right to reject all or any of the tender documents without assigning any reason there for.

10. The tenderer can inspect the premises and assess the scope of work before quoting the rates. The intending bidders are free to attend a Pre-Bid meeting to be held at

STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II, F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160” on 28.07.2020 at 4.30 PM for any clarification on issues related to the Tender processes.

12. The contract for catering services is for a period of 12 months from the date of commencement of the contract subject to review at the expiry of every six month, and may be renewed for a further period of one year, on completion of contracted periodof12 months, at the sole discretion of the SBIL.

13. The Courts in Kolkata ,West Bengal alone shall have the jurisdiction in respect of any or all matters relating to or connected with the Tender.

14. a)The tenderer must obtain for himself at his own responsibility and expenses, all the information and documents necessary including approvals, permissions, risks, contingencies and other circumstances to enable him to make a proper tender and to enter into contract with SBIIMS Pvt. Ltd. / SBIL, he must examine the specifications, conditions and seek whatever clarifications he desires before submitting the tender documents. b) Thetenderershallalsobearallexpensesinconnectionwiththepreparationandsubmissionofhis tender. Omission, neglect or failure on the part of the tenderer to so obtain requisite, reliable and full information on any matter affecting his tender, the contract and supply,shall not relieve the tenderer whose tender is accepted from any liability under the contract.

15. If any tenderer withdraws his tender after submission or makes any modifications to this tender which are not acceptable to SBIIMS Pvt. Ltd, the tender will be treated as having been rejected or abandoned or rescinded.

16. Finalawardofthecontractforcateringserviceswillbesubjecttotheapprovalof the Competent Authority of the Bank.

17. SBIIMS Pvt. Ltd. does not bind itself to accept the lowest tender and reserves to itself the right to reject any or all the tenders received without assigning any reason.


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Tender Form To, The Vice president & Circle Head, SBI Infra Management Solutions Pvt. Ltd, Circle office, 9th floor, Block – “D”, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700 001. Dear Sir Having examined the tender document, the receipt of which is hereby acknowledged, we, the undersigned, offer to provide Catering Services at STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”under the above-named Contract in full conformity with the said tender document. We undertake, if our tender is accepted, to deliver the services in accordance with the Schedule of requirements specified in the tender document. If our tender is accepted, we undertake to submit the security deposit in the form, in the amounts, and within the times specified in the tender document. We agree to abide by this tender, for the Tender Validity Period specified in the tender document and it shall remain binding upon us and may be accepted by you at any time before the expiry of that period. Until the formal final Contract is prepared and executed between us, this tender together with your written acceptance of the tender shall constitute a binding Contract between us. We understand that you are not bound to accept the lowest or any tender you may receive. Signed: ______________________________ Date: ________________________________ In the capacity of ____________________________________ Duly authorized to sign this bid for and on behalf of _____________________

Signature & stamp of tenderer Note: This form must be signed & Stamped in original letter head to be submitted to this office along with Technical Bid document.


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Annexure – II B

STATE BANK INSTITUTE OF LEADERSHIP

PLOT NO. II F/2, ACTION AREA III, ROAD No. 329 NEW TOWN, RAJARHAT, KOLKATA - 700160

INVITATION FOR TENDERSFOR CATERING SERVICES

SPECIAL TERMS & CONDITIONS-TENDER FOR CATERING SERVICES

The Catering Contract/Arrangement in the event of award of contract to the final selected bidder, hereinafter referred to as the Contractor, among other usual conditions will also be subject to the following special terms and conditions:

1. TheContractorshallarrangeforcookingandserviceoffoodonadailybasisforparticipants /trainees /

other guests / others at SBIL p rem ises . He shall adhere to the following schedule.

ITEM TIMINGS

A Breakfast (Dining Halls*) 8.00 A.M.to 9.30 A.M.#

B Forenoon Tea/Coffee with biscuits/cookies (Breakout Halls*)

11.30 A.M.to 11.45 A.M.#

C Lunch (Dining Halls*) 1:15P.M.to 2.15 P.M.#

D Afternoon Tea/Coffee with biscuits/cookies (Breakout Halls*)

3.30P.M.to 3.45P.M.#

E Evening Tea with snacks (Dining Halls*)

5.30P.M.to 6.00P.M.#

F Dinner (Dining Halls*) 8.00P.M.to 10.30P.M.#

# The timings are flexible. *Foods will be generally served in the places indicated or at any other place in SBIL Campus as directed by SBIL Management.

2. The Contractor will cook/bake/prepare all food items to be served to the guests, in the kitchen located in the premises of SBIL excepting items like sauce, butter, jam, milk etc. which are to be sourced from outside.

3. The recommended details of eatables (Daily Menu) are given in Appendix - A, which shall be strictly complied with by the contractor. Weekly detailed Menus will be advised by SBIL and the catering should be done only on the basis of such menu. The various items of the menu will be changed frequently to provide variety and a uniform standard. The menu decided by SBIL must be adhered to at all cost. Non – adherence to the Menu will attract penalty to be decided at the sole discretion of SBIL.

4. If any occasion warrants some special menu including Breakfast, Lunch and Dinner, it will be discussed with the Contractor and decided in advance. Special rates will be negotiated for the occasion/menu.

5. Alltherawmaterialsusedinpreparationoffoodproductsshouldbeacertified ISI/Agmarkwhereverapplicableandorasperthebrandnamesorothersspecified in Appendix B. Vegetables, fruits, other perishables, dry foods and other raw materials should be of high quality and be procured from reputed dealers or shops. The contractor should arrange for purchase s on his own and bear all expenses in connection with such purchases including transportation.

6. The contractor shall provide standard cooking utensils, crockery, c u t le ry , glassware, coaster set , flasks etc. to serve food, tea and coffee in the Dining Halls/Breakout Halls/other places as


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directed by SBIL and crockery & cutlery of very high standard and salt & pepper dispenser, paper napkin setc. At his own expenses. The said items shall be o f first-class quality and shall be to the full satisfaction of SBIL, whose decision in this regard shall be final and binding on the contractor. The standard of cleanliness of kitchen utensils,crockery and cutlery shall be of very high order and any laxity in this regard will attract appropriate penalties at the sole discretion of the Bank.

7. The contractor shall arrange and pay for commercial cooking gas used for cooking purposes. The contractor shall be responsible for the safekeeping of the LPG cylinders. In the Gas Bank, provision of 32 gas cylinders including 16 stand-by has been made.

8. The contractor must engage appropriate number of Chefs and trained cooks and other kitchen staff or cooking vegetarian, non-vegetarian, South and North Indian delicacies, Tandoor items, Chinese, Western, baked and bakery products, dessert, sweets, etc.,and for rendering catering services.

9. The contractor may prepare and provide cookies or biscuits prepared in our in-house bakery with forenoon and after noon tea and as and when advised by SBIL. To ensure the preparation of good quality cookies and other bakery items as advised by SBIL management, the contractor may engage a whole-time baker. Otherwise good quality biscuits / cookies / other bakery items will be arranged from outside by the contractor.

10. The contractor shall engage the services of sufficient number of able, trained, efficient, neat & clean (viz., with trim haircut, mustache, nail cut), healthy, honest, well behaved and skilled persons for cooking, serving and cleaning of kitchen, dining halls and services areas at his cost. The contractor shall deploy adequate no. of waiters or serving personnel. The contractor shall ensure that the attendants, waiters, cooks should be properly trained and shall wear smart and neat uniform, shoes, including head caps, hand gloves etc., (pattern to be approved from SBIL) with their name badges and that they are courteous, polite and prompt while rendering efficient service in their respective areas. The contractor shall have full control over the employees engaged by him. The contractor shall give necessary guidance and directions to his employees to carry out the jobs assigned to them by the contractor. The contractor shall also be responsible for the payment of their wages and dues to his employees, to which they are entitled under the applicable laws. All liabilities arising out of violation of local laws and central laws shall be his responsibility. He will on the request of the designated official of SBIL (exact designation will be advised subsequent to execution of the contract), immediately remove from the work any person(s) or employee(s) who are, in the opinion of SBIL unsuitable or incompetent or whom aym is conduct himself and such a person shall not be again reemployed or allowed in the work or campus without the permission of the designated official of SBIL.

11. The contractor shall engage sufficient number of persons for expeditious removal of used crockeries /cutleries from the table once a guest finishes his/her meal and subsequent cleaning of table.

12. The contract or should possess, for the entire duration of the contract, all licenses and registrations as may be required under any law and shall be responsible to register himself and obtain a valid license under Contract Labour (Regulation and Abolition)Act, 1970 and rules there under. The Contractor shall comply with all rules and regulations in force under thevsaid Act and rules. The Contractor shall comply with all applicable laws, rulesandregulationsrelatingtoProvidentFund,PaymentofBonus,Minimum Wages, holiday/SundayworkingchargesoranyotherStatutory/Regulatoryrequirements. Any dispute regarding such due s shall b e dealt with and settled by the contractor.

13. TheContractorshallintermsoftheprovisionsofSection16,17and 18 of the Contract Labour(Regulation&Abolition)Act,1970andtherulesframedunderthesaidAct provide the prescribed amenities to its personnel. In case of failure of the Contractor in complyingwiththesaidprovisions,SBILmayprovidethesamewhencalleduponto do so by the Competent Authorities and deduct the expenses incurred there of from the bills payable to the Contractor / security deposits held with the Bank with out prejudice to its other rights and remedies under the contract. The Contractor shall be responsible for proper maintenance of all Registers, Records and Accounts so far these relate to the compliance of any and all statutory provisions/obligations for inspection of Bank/Statutory bodies.

14. Adequate no. of Supervisors shall be appointed by the Contractor in consultation with SBIL. A competent person having three years diploma in Hotel Management with three years’ experience or possessing a certificate in Craft Certificate Coursein food production with three years’ experience or a person having minimum five years’ experience in the institutional catering services should be appointed. The Supervisor should be available through out the production and service period at SBIL.


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15. The contractor shall provide proper uniform toall his personnel and ensure their cleanliness sand upkeep. Separate uniforms need to be provided for different categories ofstaff viz.Chef, servers, supervisors,waiters andother staff etc.

16. All the personnel required by the contractor shall be engaged after a medical examination and shall be subjected to periodical medical check-up severy year by a Medical Officer who may beidentified by SBIL. The certificate of fitness obtained from the Medical Officer should be produced for scrutiny by SBIL. The cost of the medical checkup shall be borne by the contractor.

17. The contractor will pay rates and wages and observe hours of work and conditions of employment as per existing Statutory Rules, agreement and applicable laws. He shall be responsible to register himself and obtain a valid license under the Contract Labour (Regulation and Abolition)Act, 1970 and rules there under and he must comply with and carryout al l the provisions and obligations under the said Act and Rule sand furnish all information to the designated official of SBIL as may be required by the Actor Rules and shall indemnify SBIL against any penalties or claims from any default on his part ,and the said obligation shall survive even after the termination of the agreement.

18. It shall be responsibility of the contractor to employ sufficient staff and provide GREEN BUILDING Approved cleansing material of first-class quality for the cleaning of toilet given for their staff, washing area, pantry, kitchen, dining halls and service areas. Any laxity in the cleaning of these areas will attract severe penalties to be decided at the sole discretion of the Bank.

19. The Contractor should arrange for upkeep of the Dining Hall, kitchen area, toilets, dormitory meant for catering staff and washing area at least three times daily and also immediately after any service is rendered and also whenever it is required to be done. The Contractor should ultimately ensure that the entire kitchen and dining area are kept hygienic and clean. Preventive pest control and Rodent Control measures including fly control will have to be done by the Contractor at his cost.

20. Contractor should adopt modern and hygienic kitchen practices. Contractor should ensure that tables(and not floor)should be used for kitchen work. Synthetic or marble cutting boards and stainless-steel knives should be used for cutting vegetables. Neat and clean utensils should be used for cooking. Contractor should arrange for providing proper cover for wastages besides proper and regular disposal of garbage at frequent intervals from the kitchen and twice a day from the SBIL Campus.

21. The contractor shall carry out improvements as may be necessary for ensuring satisfactory service and shall take due notice of complaints made by the boarders or through the Faculty Members or the other officials to be identified by the Director of SBIL. A “Suggestion-cum-Complaint Register” will be maintained in the dining hall and the same will be submitted to the designated officer of SBIL everyday , with his remarks, for further putting up to the Competent Authority. The contractor will be responsible to attend to all complaints and requirements within the purview of the contract.

22. The contractor shall be provided, by SBIL,the articles used in the kitchen such as Ban Marie, Hot Plates, Gasranges, Deep Freezer,RiceBoiler, HotCase, Electric Toaster, Tandoors, Chafing dishes, Storage-cup-boards, work tables, Vegetable Cutting Machine, Movement Trolleys,Water Boilers, Chapati Plate, Milk Boiler, Electrical and Plumbing fittings, Geysers etc. The contractor shall take care of the said articles and equipments as a bailee,in terms of the Indian Contract Act and return all these equipments in good and working condition on the expiry or termination of the contract.

23. The daily and periodical maintenance and service including proper handling of all kitchen equipments and articles provided by SBIL shall be the contractor’s responsibility. The cost of replacement or repair and servicing of all equipments in case of any breakdown of kitchen equipment due to mishandling of the Contractor shall be borne by him during the currency of the contract. The contractor has to ensure that the kitchen equipments are in good working condition, all the time. The decision in this regard will be taken by the authorities of SBIL.

24. The Contractor who is awarded the contract will submit the bills for the services rendered only at the end of each calendar month, duly certified by the designated official of SBIL. Payments will be made with in one week from the date of submission of proper Tax Invoice.

25. All taxes which SBIL may be liable to deduct or called upon to so deduct, during the currency of the arrangement shall be set-off against the bills raised by the contractor and paid to the respective department or authorities as may be required under law and the contractor shall have no claim against SBIL in respect of such payments.


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26. In the event of insufficient or bad quality or non-serving of any eatables agreed upon to be served, SBIL will be within its rights to make suitable deduction from the Contractor’s bill.

27. The Contractor shall be informed in respect of number of expected guests on a daily basis. This number will be advised to him by the designated official of SBIL by 8.00 PM on the previous day. However, payment will be made by SBIL on the basis of service wise (breakfast, lunch, dinner etc.) actual consumption of foods.

28. In case the contractor or any of his employees,fails to fulfill his obligations for any day or any number of days, to the satisfaction of the SBIL, for any reason what soever,he shall pay by way of liquidated damages an amount decided by the SBIL.SBIL shall without prejudice to their other right and remedies, shall be entitled to deduct such damages from the money, if any,payable by them to the C ontractor. Penalty will be deducted based on rating given by participants,as under:

Average rating (by participants) (Out of a maximum 5)

Penalty

<3.50 5 %of the bill for that programme >3.50 but < 3.75 4 %of the bill for that programme >3.75 but < 4.00 3 %of the bill for that programme >=4.00 No penalty

29. Consecutive three ratings below 3.50 may lead to termination of the contract by SBIL without

prejudice to their other right and remedies as detailed in this tender document. 30. The contractor shall be responsible for any loss due to theft or pilferage of or damage to SBIL’s

property, including any portion of the building under the Contractor’s occupation, or the fittings, fixtures, furniture or other equipments entrusted in his charge,or any property belonging to the trainees or guests, when such loss or damage is, in SBIL’s opinion, caused due to negligence or carelessness or any fault on contractor’s part or that of his representative or any of his employee,he shall be liable to pay to SBIL such amount in respect of such damage as may be assessed by the officer authorized in this regard to be advised to the Contractor after award of the contract. Accordingly, the Contractor shall ensure that the character and antecedents of the personnel to be engaged has been verified through the appropriate authority and they have unblemished past records.

31. The contractor shall not permit the Ashoka Bhavan (Administrative& Academic Block) Block or Uttarayan & Dakshinayan (Hostel Blocks) or any portion there o f or any other area in the complex to be used for residential purpose by him or any of his employees except the rooms orarea specifically permitted by SBIL.

32. The contractor shall be liable to comply with all rules and regulations in respect of all the labour laws and statutory requirements, including fire safety regulations and other regulations, which are in vogue or will be come applicable in future.

33. The contractor shall accept and bear full and exclusive liability for the payment of any or all taxes etc. including Service Tax or GST (as applicable), now in force or here after imposed, increased and revised from time to time by the Central or State Government or Local Body or by any other authority.

34. The contractor shall fully comply with all the applicable laws, rules and regulations relating to P.F.Act including the payment of P.F. Contributions, Payment of Bonus Act, Minimum Wages Act, Workmen’s Compensation Act, ESI,CL (R&A)Act, Essential Commodities Act, Migrant Labour Act and such other Acts or Laws or regulations passed by the Central, State, Municipal and Local Government agency or authority, including T.D.S. / GST TDS as per I.T.Act / GST Act, applicable from time to time.

35. The contractor shall be responsible for proper maintenance of all Registers, Records and Accounts so far as these relate to the compliance of any statutory provisions and obligations. The contractor shall be responsible for maintaining record pertaining to payment of Wages Act and also for depositing the P.F. contributions, if required, with authorities concerned. Any penalty imposed onus by the govt. departments for non-compliance of the rules and regulations by the contractor would be payable by the contractor.

36. The contractor shall bind him self and executors or administrators and shall indemnify and hold harmless SBIL, in respect of this contract, including all claims, damages proceedings, costs, charges and any expenses whatsoever which may be imposed, enforced or brought against SBIL or any of its directors, officers or employees for reasons of or consequent upon any


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breach or default on the part of contract in respect of violation of any of the provisions of Law, Act, Rules or regulations having the force of law or if any award of decision by any competent tribunal, court or authority in respect of the work men or any one employed or engaged by the contractor in connection with this contract. This indemnity shall survive even after termination of the contract.

37. The contractor shall be responsible for all the claims of his employees and the employees of the contractor shall not make and claim whatsoever against SBIL. The contractors’ workmen will not have any right whatsoever to get absorbed in SBI /SBIL. There shall be no relationship of employer and employee between SBI/SBIL and the workmen of contractor and no claim whatsoever shall lie against SBI/SBIL. The Contractor shall be wholly and solely responsible for all the claims of their workers whatsoever may be and SBI/SBIL shall be fully indemnified by the Contractor to the said effect.

38. The contractor shall obtain adequate insurance policy in respect of his workmen to be engaged for the work, towards meeting the liability of compensation arising out of death,injury or disablement at work etc.

39. The contractor shall provide weekly off/ holidays to his workmen as per labour laws but it will be his responsibility to ensure uninterrupted services on all days.

40. In the event of Contractor being a partnership firm, the catering contract must be executed separately by each partner thereof, or in the event of absence of any partner, itmust be signed on his behalf, by a person holding a valid Power of Attorney authorizing him to doso, such Power of Attorney shall be produced to SBIL for its record. It must disclose that the firm is registered under the Indian Partnership Act. In the case o f a body corporate, all formalities required under the Company Laws must be complied with.

41. The Contractor shall insure or keep insured against fire, theft, injury, accident and also third party risks all goods, articles, equipments being used by him or his employees and shall regularly and punctually pay each and all premia as and when the same shall become due, during the currency of the contract. The Insurance policy will be assigned to SBIL.

42. The Contractor shall arrange and pay for policy under Public Liability Insurance Act 1991 and insure and keep insured all substances which are or have been declared to be hazardous under the notification(s) issued or that may be issued from time to time under the above Act or any rule framed there under and which substances used by the Contractor during the course of the contract.

43. The rates quoted should be inclusive of all statutory obligations such as minimum wages, ESI, PF etc. and all kind of taxes (except Service Tax / GST). The offers/ bid sof those prospective bidders which do not meet the statutory requirements are liable to be rejected.

44. The contractor who committed/commits any breach of the contract awarded/to be awarded by SBIL, shall bed is qualified from participation in future tender process if any to be initiated by SBIL for similar work.

45. Contractor shall ensure that the contractor’s employees maintain peace, order and decorum in the premises. Any disturbance in the premises by the contractor or his agents/employees would render the termination of the contract without notice by SBIL.

46. a) The contractor shall deposit a sum of Rs. 5, 00,000.00 (Rupees five lacs only)as Security Deposit (inclusive of EMD)for due fulfillment and performance of the Contract. The Security Deposit shall be held in Special Term Deposit with the State Bank of India in the joint name of SBIL and the Contractor and the deposit receipt will be kept in the custody of the SBIL. Periodical interest accrued on the deposit will not be claimed by the contractor. b) In lieu of Special Term Deposit the contractor may submit a Performance Guarantee as security to SBIL for an equivalent amount within 7 days from the date of issue of work order. The Bank Guarantee will be valid for a period of 27 months from the date of its issuance or such other extended period as the Bank/SBIIMS may decide for due performance of the obligations undertaken by the successful bidder. The Bank Guarantee should be issued by any schedule commercial Bank, other than SBI. A format for BG is attached. The Performance Bank Guarantee/Fixed deposit is required to protect the interest of the Bank/SBIIMS against the risk of non-performance of the successful bidder or breach of performance of the conditions of the contract which may warrant invoking of Bank Guarantee/Fixed deposit. Also, if any act of the Contractor results in imposition of liquidated damage then the Bank/SBIIMS reserves the right to invoke the performance BG.


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c) The security deposit with interest will be returned to the contractor after three months from the date of expiry of the contract provided that there are no defects in materials, articles, equipments supplied by SBIL, and also only after said materials, articles, equipments are returned to SBIL in good working condition by the contractor to the satisfaction of SBIL, and all his dues to SBIL are fully settled and SBIL doesn’t require to pay any statutory dues / penalties on behalf of the contractor as per order of any of the concerned statutory / appropriate authorities. The SBI/SBIL shall be at liberty to forfeit the security deposit / invoke the Bank Guaranty or any part thereof in case of breach of performances/violation of any of the terms of the contract by the contractor/any financial loss/damage to SBI/SBIL and the said forfeiture of security deposit / invocation of Bank Guarantee or any part thereof by the SBI/SBIL shall be conclusive, non-objectionable and binding upon the Contractor.

47. The contract for catering services is for a period of 12 months from the date of commencement of the contract subject to review at the expiry of every six month, and may be renewed for a further period of 12 months at the end of the contracted period of12 months, at the sole discretion of the SBIL. However, half yearly review would be conducted to assess the performance. The contractor will be obligated to meet the Mess Committee once in a month for assessing and monitoring of the catering services rendered and for which notice will be given to him or her either in person or by written communication.

48. The performance of contractor would be assessed and monitored by the Mess Committee at periodical interval with or without the assistance of external expertise as may be decided by the SBIL. The Contractor shall comply with such observations or feedback made and furnished for improvement of the services by him or her.

49. The contract shall be terminated on the expiry of two years by efflux of time or earlier, by one month’s notice at the option of the SBIL, if any of the stipulated conditions or qualitative dimensions of the menu or services agreed upon by the contract are not met to the satisfaction of the SBIL. The contractor shall have the option to terminate the agreement after giving three months’ notice to SBIL of such termination. If during the currency of the contract, any Government notification prohibits employment of contract labour for catering services, the contract shall come to an end forthwith and no compensation shall be paid to the contractor. Besides if the contract is terminated as stated above the contractor shall be entitled to the payment up to the date of termination for the work already performed

50. SBIL reserves its right to terminate the agreement for any reason at its absolute discretion

including but not limited to the following: i. If the Contractor is adjudicated insolvent by a Competent Court or files for insolvency or if the hirer being a company is ordered to be wound up by a court of competent Jurisdiction. ii. If the Contractor commits any breach of the terms of this tender document and the agreement to be executed subsequently. iii. If any charge sheet is filed by a competent authority of the Government against the Agency / Company, or the Contractor is convicted by a criminal court on grounds of moral turpitude. iv. The Contractor is involved in wrongful billing. In addition, hereto wrongful billing shall also result in the Contractor being debarred from participating in any other tender of SBIL. v. The engagement is not in the interest of SBIL or SBIL no more requires any such service. vi. If there is a change in the name or constitution of the Contractor arising out of merging with some other company or Collaboration with some other company or for any other reason or, if any changes take place in the proprietorship or partnership or the Company, SBIL should be intimated within 30 (thirty) days of such changes, failing which all payments will be withheld and SBIL may terminate the hire agreement as may be deemed necessary. Whatever be the reason of changes, the subject agreement would be terminated unless the new company/entity accepts the subject agreement at the same rates, terms and conditions laid down herein. The contractor shall, within a period of 7 days from such termination, refund the excess money paid for the term for which the agreement / arrangement has run. Otherwise, if the security deposits held by the Bank remains available after deduction of


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penalties / damage to Bank’s assets or properties, if any will be absorbed by the Bank for recovery of the excess payment as stated above.

51. Nothing contained in this document is intended nor shall be construed to be a grant, demise or assignment in law of the premises or the articles/equipment or any part thereof by SBIL to the Contractor and / or its personnel and they shall vacate and handover the same in good working condition and order upon termination of these presents either by efflux of time or otherwise.

52. The rates quoted shall not be subject to any variations in prices, basic material, labour conditions, etc., except taxes, duties, during the currency of the catering contract.

53. If the contractor assigns or sublets the catering services, the contract will be terminated immediately without any further notice.

54. Within the validity period of the tender SBIL shall issue a letter of acceptance to the successful bidder at the address of the bidder as given in the tender to enter in to a contract for the execution of the work as per terms of the tender. The letter of acceptance shall constitute a binding contract between SBIL and the bidder/contractor.

55. On receipt of the intimation of the acceptance of the tender from SBIL, the successful tenderer shall be bound to implement the contract and within 7 days thereof he shall sign an agreement in a non-judicial stamp paper of appropriate value.

56. Failure to commence services within 7 days from the date of issuance of work order or as decided by SBIL will result in withdrawal of the contract awarded.

57. Any indulgence, forbearance or waiver, granted or shown or made on the part of SBIL will not prejudice its rights under the contract.

58. Successful bidder will have to enter into an agreement with SBIL. The format of the agreement shall be designed / drafted based on the Terms and Conditions / Clauses mentioned in this RFP document. However, SBIL reserves the right to add / delete / modify any other clauses in the Agreement.

59. The tenderer whose tender is accepted has to execute a Contract with the SBIL but his liability under the contract shall commence from the date of written order.

60. The Courts in Kolkata City (West Bengal State) alone shall have jurisdiction in respect of any matter touching these presents.

Annexure– III (Name and Address of the Issuing Bank) The Dy. General Manager (Admin), State Bank of Institute of Leadership, Plot no. II F/2, Road no. 329 Rajarhat, Newtown Kolkata - 700160 Dear Sir, Solvency Certificate This is to state that to the best of our knowledge and information M/s ................................................................................................................., customer of our Bank, is respectable and can be treated as good up to a sum of Rupees ...................................................... (Rupees in words). It is certified that this information is furnished without any risk and responsibility on our part in any respect whatsoever more particularly either as guarantor or otherwise. This certificate is issued at the specific request of the customer. Yours faithfully, Branch Manager


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Annexure -IV

STATE BANK INSTITUTE OF LEADERSHIP PLOT NO. II F/2, ACTION AREA III, ROAD No. 329

NEW TOWN, RAJARHAT, KOLKATA – 700160 CATERING SERVICES CONTRACT

TECHNICAL PARAMETERS FORCATERINGTENDER

Parameters Max Marks

Score

1.CONSTITUTION Name:

Public Ltd. Co 06 Pvt. Ltd Co. 04 Partnership firm 03 Proprietorship/individual 02

2.EXPERIENCE >5years 05 >4 years 04 >3 years 03 3.ACADEMIC/PROFESSIONALQUALIFICATION Anyoneof theactiveDirectors/Partners/Proprietorhavingprofessionalqualification (Degree or Diploma from recognized University / Institution in Hotel Management /Catering Services) 02

Others 00

4. CAPITAL EMPLOYED IN BUSINESS (AS PER LAST AUDITED BALANCE SHEET)

>Rs.50lac 04 >Rs.25lac but <= Rs. 50 lac 03 >Rs.15lac but <= Rs. 25 lac 02 <Rs.15lac 01

5. ANNUALTURNOVER (EXCLUSIVELY IN CATERING SERVICES)

Over Rs. 5crore in each of last3 years 06 >Rs. 3crorebut<=Rs. 5crore 04 >Rs. 2.00crorebut<=Rs. 3crore 03 6.CERTIFICATION ISO/BSI Certified 04 Not Certified 00 7.INSPECTION OF FACILITIES ETC. (To be decided by Committee based on field visit)

Maximum 03

MAXIMUM MARKS 30 .

Notes: Facilities presently being served by the bidder within the geographical area of Kolkata and adjoining localities (within a radius of 50 km from SBIL, Kolkata) will only be considered for inspection. If any bidder is presently not serving or cannot arrange for inspection of any such facilities within the geographical area as stated above, no marks will be awarded against item no. 7 under Technical Evaluation. However, if in the event of any unavoidable circumstances / exigencies in the opinion and at the sole discretion of SBIIMS / SBIL, the provision of physical inspection is dispensed with, all bidders will be awarded full marks under this head.


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Format for Performance Guarantee BANK GURRANTEE

To, Director, State Bank Institute of Leadership, Ashoka Bhawan (Admin Block), Plot No. II F/2, Street No. 329, Newtown Action Area III, Rajarhat, Kolkata 700 160. (Hereinafter referred to as “State Bank Institute of Leadership, Kolkata/you”) Whereas consequent to your Request For Tender dated __________ you have awarded the contract vide letter No.______________ dated _______________ to M/s ___________ having its Corporate Office at __________________ (hereinafter referred to as “the Contractor”) to ____________________________. Whereas as per the payment terms of the said TENDER the Contractor has to submit a Bank Guarantee from any scheduled commercial Bank, other than SBI and its Associate Bank in favour of you. And whereas, we, _______________ Bank, having our branch office at _______________ (hereinafter referred to as “the Guarantor”) on the request of the Contractor hereby expressly and unreservedly undertaken and Guarantee to pay to you, a sum not exceeding Rs._____________ /- (Rupees _____________________only), in the event of any breach by the Contractor of the obligations under the contract , or reasons attributable to the Contractor on account of the same. This Guarantee shall be limited to an amount not exceeding Rs._________________/-(Rupees____________________________ only). You may raise a demand on us in writing stating the amount claimed under the Guarantee and on receipt of your claim in writing, without any demur, protect or contest and without any reference to the Contractor, we the Guarantor shall make the payment under this Guarantee to State Bank Institute of Leadership, Kolkata /SBIIMS of India, Local Head Office, Kolkata within 24 hours of receipt of written claim / demand. We the Guarantor, further confirm that a mere letter from the State Bank Institute of Leadership, Kolkata /SBIIMS, that there has been a breach by the Contractor of its obligations or there are sufficient reasons for invoking this Guarantee, shall without any other or further proof be final conclusive and binding on the Guarantor. We shall not be discharged or released from this undertaking and the Guarantee by any arrangement, variation, violation between you and the Contractor, indulgence to Contractor by you with or without our consent or knowledge and this Guarantee shall be in addition to any other Guarantee or security you possess against the Contractor. This Guarantee shall be a continuing Guarantee and shall not be discharged by any change in the constitution of the Bank, Guarantor or the Contractor. It is further guaranteed that the payment under this Guarantee shall be made by us on receipt of your written demand as aforesaid making reference to this Guarantee. Notwithstanding anything contained herein above, our liability under this Guarantee is restricted to Rs_______________/- (Rupees____________________________only). This Guarantee shall remain in full force and effect for a period of _______ years up to _________ unless a claim under this Guarantee is made against us within one month from that date i.e. on or before _______, all your rights under this Guarantee shall be forfeited and we shall be relieved and discharged from all liabilities there under. Thereafter, our Guarantee shall be considered as null and void whether returned to ourselves or not. Date: For___________________

(Branch and Bank) Place:


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Appendix - A

DAILY MENU

ITEM

Breakfast (i) Vegetarian (Unlimited) Daily compulsory items

Daily compulsory items Corn Flakes and milk or Oats meal & milk White and Brown Bread (toasted in electrical toasters), Amul butter, Cholesterol Free butter & jam, fruits/cut fruits (2 types) & One item each from the following (a) & (b) below to be served daily in weekly cyclic menu

a) Idli-Vada or Masala Dosa or Upma or Uthappam all with Sambar, Coconut Chatni, Veg Sandwitch, etc

b) Stuffed Paratha with Curd, Paratha-Aloo Subji, Chole Bhature, Chole Kulche, Puri Aloo Subji, Pav-Bhaji, Poha-Chatni, Veg Cutlet etc.

(ii) Non-Vegetarian (unlimited): Eggs: full boiled/poach (half Fried)/Omelets as per order Fruits : Fresh cut fruits Beverages: Fruit Juice / Tea (Normal / dip), Green Tea, Lemon Tea, Instant Coffee, Cold Milk/Butter Milk/Lassi (during the months April to October).

Forenoon Tea/ Coffee

Tea (Normal / dip), Green Tea, Lemon Tea, Instant Coffee with sufficient quantity of good quality biscuits (both sweet flavored & diabetic)

Lunch

a) One vegetarian Soup with bread roll and butter, soup stick(compulsory) b) One vegetable with gravy like: Karahi Paneer, Matar Paneer, Paneer

Bhurji, Paneer Do-Pyaza, Paneer, Masala Veg., Palak Paneer, Shahi Paneer, Malai Kofta etc. (compulsory)

c) One Seasonal Dry Vegetable like: Aloo Beans, Aloo Capsicum, Aloo Palak, Aloo Parwal, Brinjal Masala, Cabbage Matar, Aloo Cauliflower etc. (compulsory)

d) Mixed Boiled vegetables(compulsory)


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e) One non-vegetarian dish of Chicken/Fish like: Butter Chicken, Tandoori Chicken, Chilly Chicken, Ginger Chicken, Chicken Biryani, Fish Curry, Fish Fry, Chilly Fish etc. (compulsory) f) One Dal (like Dal Makhani, Dal Bukhara etc.) (compulsory) g) Rice: Plain Rice (compulsory) and One out of Veg Pulao, Peas Pulao, Jeera Rice, Vegetable Biryani, Khitchdi etc. (compulsory) h) Curd Rice or Lemon Rice (compulsory) i) Tava Roti (Chapati) (compulsory) and One out of Tandoori Roti/Missi Roti/Plain Nan(compulsory) j) Sambar or Rasam(compulsory) k) Salad: Green/Russian/Sprouted (any one) (compulsory) l) Papad: Grilled m) Plain curd and raita /Dahi Bhalla / Bundi Raita or other raita as desired by SBIL(compulsory) n) Pickles(compulsory) o) Dessert: Gulab jamun, Rasgulla, Baked Rasgulla, Ice cream, Gajar Ka Halwa, Ras Malai, Raj Bhog, Sandesh, Misti Doi etc., (any one) (compulsory) p) Fresh Cut fruits(compulsory) q) Saunf, Misri, Toothpick (compulsory) r) Salt & Pepper all the time on each table (compulsory)

Afternoon T e a / Coffee

Tea (Normal / dip), Green Tea, Lemon Tea, Instant Coffee with sufficient quantity of good quality biscuits (both sweet flavored & diabetic)

Evening H i g h T ea with Snacks

Tea (Normal / dip), Green Tea, Lemon Tea, Instant Coffee with snacks like: Samosa, Cutlets, Veg. Pastry, Kachori, Aloo Bondas, Pakoda, Sandwich etc. and Bakery Products like, Pastry, Patties, Cheese straws, Cake etc. (anyone)


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Dinner a) One vegetarian Soup with bread roll and butter, soup stick(compulsory) b) One vegetable with gravy like: Karahi Paneer, Matar Paneer, Paneer Bhurji, Paneer Do-Pyaza, Paneer Masala Veg., Palak Paneer, Shahi Paneer, Malai Kofta etc. (compulsory) c) One Seasonal Dry Vegetable like: Aloo Beans, Aloo Capsicum, Aloo Palak, Aloo Parwal, Brinjal Masala, Cabbage Matar, Aloo Cauliflower etc. (compulsory) d) Mixed Boiled vegetables (compulsory) e) One non-vegetarian dish of Chicken/Fish like: Butter Chicken, Tandoori Chicken, Chilly Chicken, Ginger Chicken, Chicken Biryani, Fish Curry, Fish Fry, Chilly Fish etc. (compulsory) f) One Dal (like Dal Makhani, Dal Bukhara etc.) (compulsory) g) Rice: Plain Rice (compulsory) and One out of Veg Puao, Peas Pulao, Jeera Rice, Vegetable Biryani, Khitchdi etc. (compulsory) h) Curd Rice or Lemon Rice (compulsory) i) Tava Roti (Chapati) (compulsory) and One out of Tandoori Roti/Missi Roti/Plain Nan(compulsory) j) Sambar or Rasam(compulsory) k) Salad: Green/Russian/Sprouted (anyone) (compulsory) l) Papad: Grilled(compulsory) m) Plain curd and raita /Dahi Bhalla / Bundi Raita or other raita as desired by SBIL(compulsory) n) Pickles(compulsory) o) Dessert: Gulab jamun, Rasgulla, Baked Rasgulla, Ice cream, Gajar Ka Halwa, Ras Malai, Raj Bhog, Sandesh, Misti Doi etc., (anyone) (compulsory) p) Fresh Cut fruits(compulsory) q) Saunf, Misri, Toothpick (compulsory) r) Salt & Pepper all the time on each table(compulsory)

1. Separate Fruits/milk etc. should be served to officials on fasting.

2. For guests having health problems like Blood Pressure, Diabetes, Heart Problems some deviations would be required to be made to suit their requirements such as providing Oats meal, salad, sprouted methi, sprouted moong, sprouted gram, roasted gram, boiled vegetables etc., on their prior request.

3. Daily / Weekly menus will be prepared and submitted in advance for approval by SBIL. The various items of the menu will be changed frequently to provide variety and a uniform standard of courses as stated in the menu will be maintained at all times


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4. The illustrative lunch / dinner menu on two consecutive days are given:

Item Day 1 Day 2 Soup Cream of Almond Asparagus soup Vegetable Gravy Shahi Paneer Malai Kofta Vegetable Dry Aloo Beans Aloo Cauliflower Boiled Veg Mixed boiled vegetable Mixed boiled vegetable Dal Dal Makhani Panchratan Dal Non-veg Butter Chicken Fish Curry Rice-1 Plain Rice Plain Rice Rice-2 Vegetable Biryani Peas Pulao Rice-3 Curd Rice Curd Rice Roti-1 Tava Roti (Chapati) Tava Roti (Chapati) Roti-2 Plain Nan Missi Roti Curd-1 Plain Curd Plain Curd Curd-2 Boondi Raita Dahi Bhalla Salad Russian salad Green salad Desserts Sandesh Baked Rasgulla Fruit Fresh cut fruits Fresh cut fruits Mouth freshner Saunf etc. Saunf etc. However, the list is merely illustrative in nature. 5. The contractor to provide / employ sufficient number of cooks with helpers who can

prepare authentic South Indian and North Indian food. 6. The contractor shall use seasonal vegetables of good quality. 7. The Mess Committee/other Officials of SBIL will monitor the entire area of catering

including cleanliness of the kitchen, Dining Hall(s),preparation of food, servicing quality and food quality etc. and will give its advise/comments/ suggestions through an identified official to be advised to the contractor for any improvements required, to which contractor shall be bound to comply with.

8. Good quality Soap, dishwashing detergent, mazan/scrubber for cleaning of utensils and crockery to be provided by the contractor at his own cost.

9. Paper Napkins, Salt, Black Pepper and saunf / mouth fresheners in containers should be placed on all tables in dining hall on each day.

10. Specified quality of soap, detergent, pesticides and other cleaning material should be used in the pantry and kitchen by the contractor.

11. Contractor will use trash bags in the dustbins at his own cost. 12. Contractor has to deploy extra manpower during special / extra / additional

programmes / conference / meeting, or as and when required by SBIL. 13. Pest Control and Rodent Control in Canteen Hall, Kitchen and Pantry to be done

onweekly basis by the Contractor and report to be submitted to the Asst. General Manager (Hospitality) or any other designated officer of the SBIL as communicated by the Bank.

14. The contractor has to prepare food to the utmost satisfaction of the Administration of SBIL. However some indicative standards are given below :

(a) Minimum 5 kg dal for preparation for 100 participants (b) Minimum 5 kg paneer for preparation of Mutter Paneer or Palak Paneer and minimum 6 kg paneer for preparation of Kadhai Paneer or Shahi Paneer for 100 participants (c) Maximum 10 % potatoes can be used for mix vegetable (d) Only Rehu/Katla/Betki fish should be used. 15. However the above points are only for a basic idea for good quality of food, other food

preparation should also be of equally good quality and will be subject to the satisfaction of the SBIL’s in house Mess Committee and the Administration of the SBIL.


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16. In case the food quality is found below the satisfaction of SBIL’s in house Mess Committee and the Administration of the SBIL, the Administration will have the discretion to terminate the agreement at any point of time.

Appendix - B

LIST OF INDICATIVE BRANDS OF ITEMS TO BE USED IN CATERING

Sr. No.

ITEM BRAND

1 Milk Mother Dairy/Amul/Vita 2 Bread Harvest/Modern/Perfect/Britannia/SBIL bakery 3 Butter Amul/Mother Dairy 4 Jam Kissan/Tops 5 Tomato Sauce Kissan/Maggi/Tops/Mother Dairy 6 ChilliSauce Kissan/Maggi 7 Tea/Tea Bags Taj Mahal/Twinnings/Tetley/Tata Tea orofequal quality 8 Coffee Nescafe/Sunrise/Bru 9 Refined Oil/

GroundNutOil Nature Fresh/Vital/Sunflower/Fortune/ Ginny

10 MustardOil Fortune/Engine/Kanodia/Kalash 11 Rice BasmatiCostingnotbelowRs.90.00 perKg.intheretail market

12 Salt Tata/Ashirwad 13 Sugar Mawana/Daurala or equivalent Good Quality

(sulphurless) 14 Atta/Maida/Besan Ashirwad/Rajdhani/Annapurna/Ganesh 15 Pulses Good Quality 16 Spices MDH/Captain Cook/Everest/Catch 17 Ice Cream MotherDairy/Kwality/Amul 18 Corn Flakes Kellogg’s or equivalent good quality 19 Papad Lijjat or equivalent good quality 20 Biscuit Parle / Britannia / Bisk farm or equivalent good quality

Above b r a n d s a n d /or b r a n d s o f c o m p a r a b l e q u a l i t y ( to b e a p p r o v e d b y t h e SBIL) can only be used.


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Annexure-A

The steps involved in making the payment through SB Collect are as under:-

1. The Vendor needs to use SBI internet banking site http://www/onlinesbi.com/.

2. Select “SB Collect” from Top Menu, that will lead to the next page:

3. “Proceed” will lead to the next page”

4. Select “All India” in State of Corporate/Institution” & select “Commercial Services” in “Type of Corporate/Institution”.

5. “Go” will lead to the next page”

6. Select “SBI Infra Management Solutions” in Commercial Services Name and “Submit”

7. Select “Tender Application Fee” in “Payment Category” and enter the “Tender ID” exactly as we preloaded with characters in Uppercase only in place of Circle Codes.

8. The next page will be ready with few of the Preloaded Tender Details:

9. The Vender will have to fill up the fields properly and upon making the payment a receipt will be generated with a Reference No.

NOTE: Any type of vender, whether dealing with SBI or other bank can use the SB Collect facility.

Even a contractor not dealing with any bank can use this portal and generate challan and deposit by cash in any SBI branch. The bank charges for cash deposit wil1l be also borne by the vender himself.


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NOTE:

1. VENDORS ARE REQUESTED TO SUBMIT THE COPY OF PAYMENT RECEIPT OF TENDER APPLICATION FEE ALONG WITH THE TECHNICAL BID IN HARD COPY.

2. VENDORS ARE REQUESTED TO CONTACT THE CONCERNED EIC FPR ANY FUTHER QUARRY RELATED TO THIS PROJECT.


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Price Bid

SBI INFRA MANAGEMENT SOLUTIONS PVT. LTD.

(A Wholly Owned Subsidiary of SBI) CIRCLE OFFICE

Block – “D”, 9th Floor, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700 001

Tender ForCATERINGSERVICES AT STATE BANK INSTITUTE OF LEADERSHIP, PLOT NO. II F/2, ACTION AREA III, NEW TOWN, RAJARHAT, KOLKATA – 700 160”.

Tender reference No:KOL202007003

Last Date of submission of tenders: 04.08.2020 up to 15:00 Hrs

Name of the bidder M/s……………………………………………………


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Annexure - V STATE BANK INSTITUTE OF LEADERSHIP

PLOT NO. II F/2, ACTION AREA III, ROAD No. 329 NEW TOWN, RAJARHAT, KOLKATA – 700160

CATERINGSERVICESCONTRACT

PRICE BIDFOR CATERING CONTRACT

1) Charges for Normal Service for Training / Other Programme (Charges to be quoted for per participant/guest per day)

Services to be rendered for trainees / guests Price Quoted (in Rupees)

No. of guests -> 1-50 51-150 Above 150

Everything i n c l u s i v e ( Per d a y B r e a k f a s t , Forenoon Tea/Coffee, Lunch, Afternoon Tea/Coffee, Evening High Tea with snacks &Dinner) excluding GST (A )

Breakup of item rates

Breakfast (B)

Forenoon Tea/Coffee (C)

Lunch (D)

Afternoon Tea/Coffee (E)

Evening High Tea with snacks (F)

Dinner (G)

Total (H=B+C+D+E+F+G) (H 1) (H 2) (H 3)

Notes: Above Price bids (H1, H2 & H3) are subject to maximum cap of Rs. 500/per day for each guest.

2) Charges for Services other than Training Programme Services for ordinary meals Price Quoted

per meal (inRupees)

Remarks

Veg Dish will be comprising with Rice, Roti, Dal, One fried Vegetable, One Seasonal Vegetable, Papad, and Salad. – (I)

Rate for 1 meal Maximum Cap Rs. 40

Non-Veg Dish will be comprising with Rice, Roti, Dal, one fried Vegetable, One Seasonal Vegetable, one non-veg item (fish/chicken) Papad, Salad. – (J)

Rate for 1 meal Maximum Cap Rs. 60

Breakfast: will consist of Tea / Coffee and puri-subji / roti –subji/ Stuffed Paratha with Curd / bread-butter-jam (anyone) and one egg (boiled / poach / omelet) – (K)

Rate for 1 person Maximum Cap Rs. 25

Evening High Tea / Coffee with Samosa / pakoda / Aloo Bondas / sandwich (anyone) and one bakery / sweet item – (L)

Rate for 1 person Maximum Cap Rs. 20


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Notes:

a) This tender is floated for selection of a single contractor for providing all the services as mentioned under item nos. (1) & (2) above. Bidders should compulsorily quote prices for all the services (‘B’ to ‘G’ as components of H1, H2 & H3 in table 1 and ‘I’, ‘J’, ‘K’, ‘L’ in table 2) and once selected will be bound to provide all the services as mentioned above.

b) Compensation @ Rs. 2000/- per day will be paid by the Bank if catering services for

training / other programmes as mentioned under (A) above remain closed for any no. of days for any reasons whatsoever. Such causes include, but are not limited to, Epidemic, Pandemic, Acts of God, Riots and Insurrection, War, Embargoes, Judicial or Government action (“Force Majeure Events”) etc. However, if services remain closed beyond 10 days at a stretch, Bank may intimate the vendor with 3 days’ prior notice for temporary withdrawal of services and no compensation will be paid for a period beyond those 10 days.

Date: Signature of the Tenderer with seal