Upload
ngoxuyen
View
244
Download
1
Embed Size (px)
Citation preview
Saudi Aramco Supplier Self Service
User Manual
April 2014
2 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Contents
• Introduction
• Accessing Supplier Self Service (SSS)
• Managing Purchase Agreements/Contracts
• Proposing Commercial Changes
• Proposing Additional Products
• Deactivating Products
• Resources
3 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Introduction
• Saudi Aramco requires suppliers to use Supplier Self
Service (SSS) to maintain Purchase Agreement
content.
• All product additions and commercial updates shall be
done online through this system.
• Suppliers shall follow these instructions to understand
how to maintain their products and commercial
content.
4 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
System Requirements
• Valid Username and Password for Saudi Aramco
Supplier Portal.
• Internet Explorer 9 or later, or latest versions of
Firefox or Chrome.
• You also need a current Saudi Aramco Purchase
Agreement.
5 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Accessing SSS
• Log into the supplier portal and go to the Supplier Collaboration
tab, click the link to Supplier Self Service - SSS
• This will open SSS as a new window
6 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
From the SSS initial landing page you can
view a list of all current contracts for your
company and select the one you wish to
maintain.
Where allowed by the contract terms
you can manage commercial terms or
propose adding items individually through
the online interface, or in bulk via a file
download / upload tool.
To begin this process first select the
contract you wish to work on from the
dropdown.
Managing Contracts
7 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
You can view full details about a product by clicking on the
product’s description.
If Supplier Part # or Manufacturer Part # is missing, as below, you
should update accordingly.
Click Save & Submit for processing
Accessing product details
8 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
The general information tab in the item details section displays
current item data; these fields cannot be edited directly.
Product general info
9 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Where allowed by the terms of the agreement and only for category items
(9COMs), if any, supplier may add products proposed for inclusion.
Products can be added individually via the screen below, or in bulk, see Add
Products – File Load process.
To create an item individually click on the Add New Products tab and select the
correct 9COM and category from the dropdown in order to add a product that
matches the category.
Add products
10 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Fill all fields with the product descriptive and commercial information. Click Create when
you have completed entering details and are ready to commit the item.
Your content will be reviewed for suitability against the contract and if compliant it will
be normalized as necessary to bring it to our data standard. Proposed additions are
then reviewed by the buyer for acceptance before being added to the marketplace. You
will receive notification of any rejection decision by email.
Note that although the supplier self service Manage Catalogs page will reflect changes
immediately, changes will only be updated in the marketplace after buyer approval. This
will be indicated by the Update Review Status = Approved.
Add products
11 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Within the selected contract using the manage catalogs option you can manage multiple
products in a screen table. You will see the current contract number in the upper left side of the
screen
• If allowed under the terms of the contract you will be able to propose updates to price, lead
time and to activate or deactivate the items
All proposed changes are subject to review by the buyer, who will validate against the contractual
requirements and may either accept or reject. The buyer may also request separate supporting
information offline.
• If a field is gray it is locked and a pop-up will advise whether:
The terms of the contract do not allow changes to that field, or
A previous proposed change is still under review and until it is accepted or rejected no further
changes can be proposed
Commercial update
12 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
With the example below, to propose a change in the lead time enter a new
value in the field and click the save and submit button at the bottom of the
page. If the price field is enabled for the contract then price changes can be
proposed in the same way.
Note that although the supplier self service Manage Catalogs page will
reflect changes immediately, changes will only be updated in the
marketplace after buyer approval.
You may also propose updates in bulk, see bulk updates section.
Commercial update
13 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Alternatively, from the Commercial tab you may display the commercial details
and from here manage an individual product. If permitted by the contract you
may edit certain details directly in this screen. Once the edits are complete click
the Save button to commit the changes. To manage more products within a
contract use the table input or bulk load features.
Note that although the supplier self service Manage Catalogs page will reflect
changes immediately, changes will only be updated in the marketplace after
Saudi Aramco buyer approval.
Commercial update
Note: Price cannot be updated on
sample contract.
14 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
To propose new products in bulk, use a 9COM/category template. Use a
separate template for each category/9COM against which you wish to add
products.
Download the template via the link highlighted.
Add products - File load
16 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
The downloaded file can be edited in a spreadsheet program in which you should add
all relevant descriptive and commercial content for the products under the appropriate
column headings. Valid Manufacturers Name and Manufacturers Part Number
shall be entered for all items.
Once editing is complete save the file in CSV format.
Do not change the column headings, file format or save as anything other than
CSV.
.
Add products - File load
See the following slide of data format and
rules. This must be followed exactly else your
upload will fail. Upload failures will be advised
with error messages.
17 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Data Rules
Field Max Chars Rules
Supplier Part Number 18
Short Description 40 Include abbreviated UoM/Pack
Long Description 2000
Include data catalog/image
URL where available and UOM
details/pack size
Manufacturer Part
Number 18
Manufacturer Name 35 Must contain alpha
Country of Origin 2 ISO code
Lead Time 3 Days, must be numeric
Unit of Measure 2 UoM code
Price 8.2 Must be numeric
Currency 3 ISO code
18 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Pack Sizes
• Describe the quantity of items or weight of product
that are supplied as a whole package. Spell it out in
the long description and abbreviate in the short.
Carton of 12 bottles, each of 1.5 Litre
• 12 x 1.5L
Sack of 25 Kg
• X 25Kg
• Price for the carton/sack etc.
19 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Once the new file is saved use the Upload CSV button and the system will ask for
the file to be uploaded, select the appropriate 9COM, category and file and it will
load the content. Do not exit until you receive the confirmation message that the
file was accepted.
Your content will be reviewed for suitability against the contract and if compliant it
will be normalized as necessary to bring it to our data standard. Proposed
additions are then reviewed by the buyer for acceptance before being added to
the marketplace. You will receive notification of this decision by email.
Note that although the supplier self service Manage Catalogs page will reflect
changes immediately, changes will only be updated in the marketplace after
Saudi Aramco buyer approval.
Add products - File load
20 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
To manage changes in bulk use the export and upload data functions on
the Manage Catalogs page.
First download a CSV file of the current contract by using the Export
Data button.
Commercial changes
File load
21 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
The downloaded file can be edited in a spreadsheet program in which you may update
commercial content for your products under the appropriate column headings.
Changes to any other fields except Contract Price, Delivery Time and Active is not allowed.
Once editing is complete save the file in CSV format. File name can be of your choice.
Do not change the column headings, reference IDs or save as anything other than CSV.
To change Manufacturers Part Number mark the item as inactive and use the add new item
process for loading the updated item.
Commercial changes
File load
22 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Once the new file is saved use the Upload Data button and the system will ask for the
file to be uploaded, select the appropriate file and it will load the content. Do not exit
until you receive the confirmation message that the file was accepted.
The same rules apply to bulk upload as editing directly in the supplier self service tool.
If there is a parameter that cannot be changed in the contract, such as price, it will not
change upon upload even if it was changed in the CSV file.
Note that although the supplier self service Manage Catalogs page will reflect changes
immediately, changes will only be updated in the marketplace after Saudi Aramco buyer
approval.
Commercial changes
File load
23 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Should you be unable to supply certain products they should be deactivated from the
marketplace, this can help your supplier performance rating.
Having selected the contract, deactivate products individually from the Manage
Catalogs screen by unchecking the active checkbox and clicking save and submit.
You can reverse this action if the products later become available again.
Deactivate products
24 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Alternatively, you can deactivate products in bulk using the export and
upload data functions.
After the file is downloaded change items from active to inactive.
Once the editing is complete, save the file in CSV format and upload the
data to the supplier self service portal.
Deactivate products
File load
26 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
• Frequently Asked Questions
FAQ is available on the SSS landing page
• Contact
See FAQ for details of who to contact
Resources
27 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
UoM Codes
Code UoM Code UoM Code UoM
AM Ampoule DR Drum PAA Pair
ASS Assortment DZ Dozen PAC Pack
AY assembly EA each PC piece
BA ball FT Feet PD Pad
BAG Bag FT3 Cubic foot PK Package
BD Bundle GAL US gallon PL pail
BF Board Foot GRO Gross PT Pint, US liquid
BK Book JR Jar RL reel
BL bale JT Joint RM Ream
BT Bottle KEG KEG ROL Role
BX Box KG Kilogram SA Sack
CA card KIT Kit SET Set
CAN Canister LB US pound SH Sheet
CAR Carton LG length SK Sack
CB Carboy LM Liner Meter SS strip
CE Cone LO Lot SYG SYRINGE
CM Centimeter LTN ton (UK) or longton (US)TA Tablet
CO Container LTR litre TO Tonnes
COL coil M Meter TON US ton
CRT Crate M2 Square meter TU Tube
CS Case M3 Cubic meter VI vial
CYL Cylinder ML Milliliter YD Yard
28 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
ISO Country Codes
The following are some commonly
used Country Codes.
Country
Code
Saudi Arabia SA
Bahrain BH
China CN
France FR
Germany DE
Japan JP
Switzerland CH
UAE AE
UK GB
US US
29 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
ISO Currency Codes
The following are some commonly
used Currencies.
Currency
Code
Saudi Arabia
Riyal SAR
Bahrain Dinah BHD
Chinese Yuan CNY
Euro EUR
Japanese Yen JPY
Swiss Franc CHF
Taiwan Dollar TWD
UAE Dirham AED
UK Pound GBP
US Dollar USD
30 © Copyright 2014 Saudi Aramco. All Rights Reserved. Supplier Self Service User Manual - Issue 1 April 2014
Thank you