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1 E-PROCUREMENT PORTAL SUPPLIER USER GUIDE (SELF REGISTRATION) Group Strategic Procurement

Self Registration Supplier User Guide - Maybankeproc.maybank.com.my/File/Self Registration Supplier User Guide.pdf · or access to . 5 ... Once your application to be a Maybank Supplier

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1

E-PROCUREMENT PORTAL SUPPLIER USER GUIDE

(SELF REGISTRATION)

Group Strategic Procurement

2

Objective of this user guide?

This user guide provides a step-by-step guide on how to register as a supplier in e-

Procurement Portal

Who should use this user guide?

This user guide is to be used by supplier who wish to be a Maybank Supplier

e-Procurement Self Registration & Supplier Guide

Self Registration

• Action 1 – First Time Setup

• Action 2 – Create New Account

• Action 3 – Supplier Login & Documentation

• Action 4 – Supplier Activation

FAQ

3

Topic in this guide

4

STEP 1 : Click on “FIRST

TIME SETUP” tab.

Action 1 – First Time Setup

1

Before you begin, please ensure that you are on Maybank e-Procurement Portal homepage

or access to http://eproc.maybank.com.my

5

STEP 2 : Click “Download

Here” linkage.

Action 1 – First Time Setup

2

6

STEP 3 : Click “Open”

to download the

setting file.

Action 1 – First Time Setup

3

7

STEP 4 : Click on the

ICON to launch setup

file.

Action 1 – First Time Setup

4

8

STEP 5 : Click “RUN”

button and system will

automatically run the

setup process.

Action 1 – First Time Setup

5

9

STEP 6 : Click “Install”

button to start the

installation process.

6

Action 1 – First Time Setup

10

STEP 7 : Click on “Close”

button.

This button will only be

appeared if the system

configuration has been

completed.

Once the FIRST TIME SETUP has been successfully configured, CLOSE the Internet Explorer (IE)

browser and RE-OPEN the e-Procurement Portal.

7

Action 1 – First Time Setup

Important !

11

STEP 8 :

Check the “Trusted Sites”

icon at the e-Procurement

Portal.

This icon will be appeared

if you have successfully

performed the first time

setup.

Action 1 – First Time Setup

8

Self Registration

• Action 1 – First Time Setup

• Action 2 – Create New Account

• Action 3 – Supplier Login & Documentation

• Action 4 – Supplier Activation

FAQ

12

Topic in this guide

13

STEP 1 : Click at

“Supplier

Application” menu.

Action 2 – Create New Account

1

14

STEP 2 : Click on “Apply”

button to continue

Action 2 – Create New Account

2

NOTE : You can download the

“Supplier Application

Guideline” for more detail

on the documentations

required.

15

STEP 3 : Fill up all

information under Login

Name & Contact

Information

STEP 4 : Click “Submit”

button to proceed with

the creation of new

account

Action 2 – Create New Account

3

4

16

NOTE : Once you have

created the new account,

system will send two

separate email to inform

your Login Name &

password.

STEP 5 : Click “OK” to

proceed 5

Action 2 – Create New Account

17

Action 2 – Create New Account

Check your email notification to retrieve the Login Name & Password (8 digit).

(Refer slide 18 for detail).

Please note that the above ID is your temporary Account to be used for

registration only.

You will receive a new user account IF your application to be a Maybank

supplier has been approved.

Before you proceed !

18

Action 2 – Create New Account

Sample : email notification on new Login Name & Password

NOTE : Your 8 digit

password

NOTE : Your

temporary Login

Name

Self Registration

• Action 1 – First Time Setup

• Action 2 – Create New Account

• Action 3 – Supplier Login & Documentation

• Action 4 – Supplier Activation

FAQ

19

Topic in this guide

20

STEP 1 : At Portal

Homepage, click “USER

LOGIN” to logon to the

system.

1

Action 3 – Supplier Login & Documentation

21

STEP 2 : At the Member

Login, key in your

temporary “Login Name”

& “Password”.

STEP 3 : Click on “Login”

button to continue. 3

2

Action 3 – Supplier Login & Documentation

22

NOTE : Once you login, system will

route you to Maybank e-

Procurement Portal User License

Agreement.

Please ensure you read the

content first before proceed.

Action 3 – Supplier Login & Documentation

STEP 4 : Click “I Accept” to

continue.

If you choose to withdraw from

registration, click “I Decline”

button

4

23

STEP 5 : Change your default

password to your own password.

Your new password must have the

combination of Alphabet,

Number and Special Character

with a minimum of 8 digit.

Example: P@ssw0rd

Action 3 – Supplier Login & Documentation

5

STEP 6 : Click on “Save” button

to proceed. 6

24

STEP 7 : Click “OK” to

proceed.

Action 3 – Supplier Login & Documentation

7

NOTE : Once you have successfully changed your password, system will route you to the Profile Management. In this profile,

you are required to fill up all 8 sections pertaining to your company.

25

STEP 8 : Under profile

management, fill in all

information required.

Note that all information

mark with asterisk (*) is a

mandatory questions.

Action 3 – Supplier Login & Documentation

STEP 9 : Click “Save”

button to continue. 9

8

NOTE : You must

complete all information

required under Action.

i.e. from the Company

information till supplier

declaration.

Section 1 of 8 : Company Information

26

STEP 10 : Select tax

registration status, key-in

Tax registration No and

make declaration

Action 3 – Supplier Login & Documentation

Section 1 of 8 : Tax Information

Note:-

a) Please refer to page 28 for Tax Code

definition

b) Tax registration No is 12 digit number

provided by custom

10

27

STEP 11 : Click “Yes”

button to continue

Action 3 – Supplier Login & Documentation

11

Section 1 of 8 : Company Information

TAX CODE DEFINITION

28

Tax Code Definition Tax Rate

TX Purchases with GST incurred at 6% and directly attributable to taxable

supplies

6%

NR Purchase from Non GST registered supplier with no GST incurred. 0%

ZP Purchase from GST registered supplier with no GST incurred. (e.g. Supplier

Provides Transportation of Goods).

0%

EP Purchases exempted from GST. (e.g. Purchase of Residential Property or

Financial Services, Non Taxable Island).

0%

OX Purchase transactions from foreign company which is out of the scope of

GST legislation (e.g. Purchase of Goods/Services).

0%

29

STEP 12 : Click

“Continue” button in

this page to proceed

further.’

Action 3 – Supplier Login & Documentation

12

Section 2 of 8 : Contact Information

30

STEP 13 : Click “create”

to register your company

address and contact

number.

Action 3 – Supplier Login & Documentation

13

Section 3 of 8 : Company Address

31

STEP 14 : Fill in all

compulsory field.

Action 3 – Supplier Login & Documentation

Section 3 of 8 : Company Address

14

STEP 15 : Click “Save”

button to proceed. 15

32

STEP 16 : Click “Yes” to

continue

Action 3 – Supplier Login & Documentation

Section 3 of 8 : Company Address

16

33

STEP 17 : Click

“Continue” button to

proceed.

Action 3 – Supplier Login & Documentation

Section 3 of 8 : Company Address

17

34

STEP 18 : Under Capital

and Equity, fill in all

compulsory field

Action 3 – Supplier Login & Documentation

Section 4 of 8 : Financial Information

18

STEP 19 : Click on “Add

additional” link to fill in

all necessary information

required

19

35

STEP 209 : Fill in

all necessary

information

required.

Action 3 – Supplier Login & Documentation

Section 4 of 8 : Financial Information

20

STEP 21 : Click

“Save” button to

proceed 21

36

STEP 22 : Click “Yes” to

continue

Action 3 – Supplier Login & Documentation

Section 4 of 8 : Financial Information

22

37

STEP 23 : Under Bank

Information, fill in all

necessary information

required

Action 3 – Supplier Login & Documentation

Section 5 of 8 : Bank Information

23

STEP 24 : Click “Save” to

continue 24

38

STEP 25 : Click “Yes” to

continue

Action 3 – Supplier Login & Documentation

Section 5 of 8 : Bank Information

25

39

STEP 26 : Click “Save”

button to continue

NOTE : This area is only

applicable for

Construction company.

Action 3 – Supplier Login & Documentation

26

Section 6 of 8 : Certificate (If applicable)

40

STEP 27 : Click “Yes” to

continue

Action 3 – Supplier Login & Documentation

Section 6 of 8 : Certificate (If applicable)

27

41

STEP 28 : You must provide

supporting documents for all

information mark with asterisk

(*) and attach in the system

If the information required does

not applicable to your company,

tick at “Not Applicable” box.

Action 3 – Supplier Login & Documentation

Section 7 of 8 : Company Documentation

28

STEP 29 :Click “Submit” button

to continue 29

42

STEP 30 : Click “Yes”

button to continue

Action 3 – Supplier Login & Documentation

Section 7 of 8 : Company Documentation

30

43

STEP 31 : In the Supplier

Declaration page, you

must answer all

questions (Yes/No

Statement) and continue

with the submission by

click on “Submit”

button.

Action 3 – Supplier Login & Documentation

Section 8 of 8 : Supplier Declaration

31

44

STEP 32 : Click “Yes”

button to continue

Action 3 – Supplier Login & Documentation

Section 8 of 8 : Supplier Declaration

32

45

STEP 33 : Click “OK”

button to continue

Action 3 – Supplier Login & Documentation

Section 8 of 8 : Supplier Declaration

33

46

STEP 34 : Click “OK” button to

continue

Action 3 – Supplier Login & Documentation

Section 8 of 8 : Supplier Declaration

34

NOTE : Once you have

successfully submitted your

application to be a Maybank

Supplier, admin will receive a

notification and will do the

checking on your company

before your application can be

approved.

47

NOTE : Before you sign out

from the system, check your

supplier application status.

IF your status here shows

“DRAFT”, please continue

with the submission process

by click on “Submit” button.

IF your status here shows

“NEW”, you have

successfully submitted the

application.

Action 3 – Supplier Login & Documentation

48

Action 3 – Supplier Login & Documentation

Insufficient or false information submitted by applicant will be REJECTED.

(Refer slide 47 for detail).

Maybank has the right to use the information provided by new applicant to do the

internal checking process.

You will receive an email notification from Maybank IF your application has been

approved

IMPORTANT !

49

Action 3 – Supplier Login & Documentation

Sample : Email notification for the approved application

NOTE : Your new User

Account (permanent ID)

Self Registration

• Action 1 – First Time Setup

• Action 2 – Create New Account

• Action 3 – Supplier Login & Documentation

• Action 4 – Supplier Activation

FAQ

50

Topic in this guide

51

Action 4 – Supplier Activation

Once your application to be a Maybank Supplier has been approved, you must pay the Annual License

Fee of RM200 in order to use the system.

When should I pay this fee?

You should pay the annual license fee only if you have :-

1. Received Purchase Order (PO) or any job;

2. Received invitation to participate in e-RFQ

How do I pay this Fee?

You can issue a bankers cheque or cash thru Cash Deposit Machines (CDM) or online Mayban2u payable to

“MyBiz Solutions Sdn Bhd” MBB Account Number : 514123164150.

Please ensure you submit the bank-in-slip as a proof of payment to e-Procurement Helpdesk, Level 22,

Menara Maybank. Submission of bank-in-slip can be via email, fax or by hand.

Why I should pay this Fee?

The annual license fee is mandatory fee for all supplier who wish to use the e-Procurement System. i.e. from

the acknowledgement of PO, submit Shipping Notification till the invoice creation.

Self Registration

• Action 1 – First Time Setup

• Action 2 – Create New Account

• Action 3 – Supplier Login & Documentation

• Action 4 – Supplier Activation

FAQ

52

Topic in this guide

53

Q1 : I forgot my password. Can I retrieved my password?

Answer :

Yes, you can retrieve back your current password. If you forgot your password, kindly perform below steps :-

STEP 1 : Click at “Forgot

your Password” link.

54

Q1 : I forgot my password. Can I retrieved my password?

STEP 2 : Enter your Login

Name

STEP 3 : Click “Submit”

button to proceed.

NOTE : Once you have perform the

above steps, system will

automatically send your last saved

password to your email.

55

Q2 : My user ID is locked. How to unlock my ID?

Answer 1:

IF your ID is Locked out because you logged in another computer or you did not logout properly, kindly

perform below steps :-

STEP 1 : Click at “here”

link.

56

Q2 : My user ID is locked. How to unlock my ID?

STEP 2 : Select your locked

out reason from the

dropdown list

STEP 3 : Key in your

password

STEP 4 : Click “Submit”

button

57

Q2 : My user ID is locked. How to unlock my ID?

STEP 1 : Read the

instruction & check your

email notification

Answer 2:

IF your ID is Locked out because you have entered invalid password more than 3 times, kindly perform

below steps :-

58

Q3 : I am unable to upload or download attachment in the system?

Answer :

System will not allow you to upload or download any document from the system if you have not

performed the first time setup.

Please ensure you have successfully performed the FIRST TIME SETUP in order to upload or download

the attachment from system.

To perform the setup, kindly refer to page 4 till 11 in this guide.

59

Q4 : How to upload document in the system?

Answer :

Please ensure that you have successfully performed the first time setup if you would like to upload

document in the system. To upload the documents, kindly follow below steps :-

STEP 1: Click at “browse”

button.

NOTE : Please ensure the

file name is not included

any special character.

Example: -

()!@#$%^&*?{}[]<>+~-_

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STEP 2 : Click at the file

name.

Q4 : How to upload document in the system?

STEP 3 : Click “Open”

button

61

STEP 4 : Click “Attach”

button and please wait

until the document

appeared in the system

NOTE : The file name will

appeared here.

Q4 : How to upload document in the system?

NOTE : If you have successfully

attached the document, it will

appeared here

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Q5 : I have successfully register as Maybank Supplier but has not been

awarded any job with Maybank. Should I pay the License Fee of RM200?

Answer :

No. You should pay the annual license fee only if you have :-

1. Received Purchase Order (PO) or any job;

2. Received invitation to participate in e-RFQ

You may submit your inquiries through the following channels :-

Phone : +603-2074 7009

E-mail : [email protected]

Address : Procurement Support, Strategic Procurement

22nd Floor, Menara Maybank,

100 Jalan Tun Perak,

50050 Kuala Lumpur, Malaysia

Please take note on e-Procurement Helpdesk operating hours :

8.45 am – 5.45 pm (Monday – Thursday)

8.45 am – 4.45 pm (Friday)

Contact Us

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Thank You