Dell Services combines proven experience with SAP technology to help consumer products companies improve inventory and supply chain management, trade promotion management, and manufacturing process efficiency with an SAP solution based on CPG industry best practices.

To run a successful Consumer Packaged Goods (CPG) business in today’s highly competitive marketplace, business leaders must have access to accurate, comprehensive information. The ability to gain access to ever-increasing volumes of data that reside across the entire supply chain and make decisions based on real-time information is vital to achieving higher margins and meeting customer needs. For companies that have grown through acquisition, or significant product line extensions and which maintain multiple sets of business processes and reporting approaches, the continuing use of different financial, procurement, manufacturing and supply chain systems can cripple efficiencies by making enterprise-wide visibility and management difficult — if not impossible.

Get a solution tailored to your business needsBased on lessons learned from years of developing and implementing ERP solutions for industry-leading manufacturers, distributors, and retailers and in close collaboration with SAP, Dell Services has successfully implemented SAP software solutions at numerous CPG companies, both large and small. Through this experience, we have developed a proven approach to make implementations highly predictable for our customers while providing the high degree of customization their businesses require.

Enjoy predictable results at a predictable priceTo enable CPG companies to reap the benefits of an SAP solution as quickly and easily as possible, Dell Services has developed a pre-packaged solution based on SAP 6.0. The Dell Services SAP solution provides an optional 24-week, fixed-cost

base implementation that combines proven CPG business processes, user role documentation, testing materials, and training tools tailored to specific industry requirements. Dell Services can also provide additional customization services based on specific customer needs.

Our base Dell Services SAP solution provides a strong foundation of features and functionality that take advantage of efficient industry best practices and processes. Benefits include:

Greater visibility to data and improved controls across extended supply chains• Optimized sales and operations planning

• Improved deductions management processes

• Closer customer collaboration

• More efficient inventory management

• More effective trade promotion management

• Greater visibility into key financial indicators and accountability processes

To help deliver the results you expect, Dell Services has a fully staffed and experienced SAP CPG team that includes seasoned process consultants, architects, and technologists. Combined with our proven onshore and offshore applications and infrastructure solutions teams, Dell Services has a full range of capabilities to help your business achieve success.

The Dell Services SAP solution for CPG companiesDell Services has aligned its CPG Industry Solution with SAP’s latest Best Practices release and was one of three firms to conduct User Acceptance Testing. Enhancements were made in the following areas:

• Extended Rebate Processing

• Inbound EDI Sales Orders

• Outbound EDO Billing Documents

• Handling Unit Management with Food Safety

• Contribution Margin Planning

SAP solution for consumer packaged goods companies

• Integrated Warehouse Management

• Transportation Management

• Purchase Rebates

• Load Building

• Extended Sales Order Processing with Sales Support and Dynamic Product Proposal

• Advanced Shipping Notifications via EDI

Our implementation accelerators offer the ability to save time during the critical project initiation process, reducing costs, shortening schedules, and leveraging proven approaches to success. Some of these accelerators include:

• Initial walkthrough of best-practice business process flows with user groups to accelerate knowledge transfer of the SAP CPG industry solution map along with Dell Services developed enhancements

• Proven user role-based training courses and procedures, guides, and job aids

• Integrated user acceptance system testing scenarios, and role-based security profiles

• Hosted Jumpstart provides an immediate, ready-to-go SAP environment running on state-of-the-art hardware, housed in a world-class data center and managed by an experienced IT staff

• Dell Services’ pre-built enhancements are available as-is or easily customizable as required:

› Material Sourcing Search and Automated Sales Order Creation provides for streamlined searches for comparable materials with same characteristics or other parameters, across plants or within the same plant, with the ability to place in a “shopping cart” and add directly to the sales order.

› Sales Quotation and Order Pricing Summary allows rapid, real-time analysis of margin contribution for an order, or a particular line item on the sales order.

› Sales History visibility by customer, groups of customers, or even the entire sales organization, at time of order entry.

› Tools for expediting and tracking past due customer orders, including warning lights based on number of past-due days and direct drill-downs into a sales document — custom reporting enables multiple tables to be accessible via one screen.

› Quick access to shipped-not-billed orders facilitates trouble-shooting invoicing issues — provides direct drill-downs to the sales order or delivery for research and resolution.

› Sales Order Activity Reporting provides easy-to-use analysis of orders entered and margin contribution by user/sales rep for performance monitoring and quick identification of issues, and offers easy access to daily/monthly totals in order value and profit margin, by customer or across multiple customers.

› Sales/Production Order Consolidated Status Reporting provides a snapshot of status for sales orders, deliveries, purchase orders, billing documents, production orders, operations, and more, and can be further customized with additional columns based on client-specific requirements.

› Inventory Aging Reporting offers graphical presentation of inventory aging by SKU count and by dollar value, categorized by days from goods receipt. Averages are calculated based on the total inventory and aging at the batch level. Drill down either from the content tree or directly from the summary table to view details such as material, product line, warehouse, material type, inventory quantities, inventory value, shelf life summary, and material status. Additional summary levels, graphical views, and drill-downs can be configured to meet customer-specific business requirements.

For more information about any of our service offerings, please contact your Dell representative or visit dell.com/services.

Dell Services can help you design, implement, and manage your enterprise-wide SAP implementation. Our experience as a leading technology and systems integrator means you get the results you need at a predictable price.

At a glance

Working with SAP, Dell Services

has developed an out-of-the-box,

preconfigured installation of SAP

specifically for CPG companies.

The solution enables fast, easy,

and cost-effective implementation

of the SAP industry-leading ERP

application based on industry

best practices and processes.

The Dell Services SAP Solution

for CPG companies includes:

Fixed Cost Implementation Option

Predictable Timeline with a 24-week Base Implementation Model

Business and Process Consulting

Technology Architecture Planning

Test Scenarios

Data Templates

User and Technical Training Materials and Services

Prebuilt Enhancements

Dell is a Global Technology Partner. Dell Services is a North American Services Partner, my SAP Services Partner, and Certified ASAP Partner.

Availability varies by country. © 2011 Dell Inc. All rights reserved.

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