Sap Solution Academy

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SAP Solution Academy

Course Offerings

July 2001



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© SAP AG 3

Content

1 SAP Solution Academy - Solution Driven Training Offerings ...................................... 6

2

Cross Industry Solutions................................................................................................ 8

2.1 mySAP Business Intelligence ............................................................................... 8

2.1.1 Application Consultant................................................................................ 9

2.1.1.1 TABW10 – Business Information Warehouse – Concepts .......... 9

2.1.1.2 TABW20 – Business Information Warehouse – Presentation.... 10

2.1.1.3 TABW30 – Business Information Warehouse – Extraction........ 11

2.1.2 Technical Consultant ................................................................................ 12

2.1.2.1 TABW90 – SAP BW – Technical Administration ....................... 12

2.2

mySAP Customer Relationship Management .................................................... 13

2.2.1 Application Consultant.............................................................................. 15

2.2.1.1 TASD10 – Sales and Distribution – Foundation Release 4.6 .... 15

2.2.1.2 TASD20 – Sales and Distribution – Extended Release 4.6....... 16

2.2.1.3 TASD30 – Sales and Distribution – Competence Release 4.6.. 17

2.2.1.4 TASD40 – Sales and Distribution Release 4.6.......................... 18

2.2.1.5 TACRM2 – CRM – Application Consultant Release 2.0B.......... 19

2.2.1.6 TASD80 – SD Fundamentals.................................................... 20

2.2.1.7 TACS50 – Customer Service Release 4.6................................21

2.2.1.8

TACRM1 – CRM – Fundamentals Release 2.0C ...................... 22

2.2.1.9 TACRM3 – CRM – Internet Sales Release 2.0 C..................... 23

2.2.1.10 TACRM4 – CRM – Contact Center Release 2.0C..................... 24

2.2.1.11 TACRM5 – CRM – Mobile Sales/Services Release 2.0C.......... 25


2.2.2.1 TACRMW – CRM – Installations Workshop Release 2.0B........ 26

2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-Procurement............................................................................. 27

2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement ........ 29

2.3

mySAP Supply Chain Management .................................................................... 30

2.3.1 Application Solution Architect ................................................................... 31

2.3.1.1 TASCM9 – SCM – Solution Architect ( APO 3.0 ).................... 31


2.3.2.1 TASCM2 – SCM – Demand and Supply Planning ( APO 3.0 ) 32

2.3.2.2 TASCM3 – SCM – Demand &Supply Planning Case Study( APO 3.0 ) ............................................................................... 33

2.3.2.3 TASCM4 – SCM – Manufacturing ( APO 3.0 )......................... 34

2.3.2.4 TASCM5 – SCM – Manufacturing Case Study ( APO 3.0 )..... 35

2.3.2.5 TASCM6 – SCM – Order Fulfillment ( APO 3.0 ) ..................... 36

2.3.2.6 TASCM7 – SCM – Order Fulfillment Case Study ( APO 3.0 ).. 37




© SAP AG 4

2.3.3.1 TTSCM1 – Solution Mgmt. &Planning for SCM ( incl. APO &BW ) ......................................................................................... 38

2.3.3.2 TTSCM2 – Workload Analysis for SCM ( incl. APO &BW ) ...... 40

2.4 mySAP E-Procurement ........................................................................................ 41

2.4.1 Technical Solution Architect...................................................................... 42

2.4.1.1 TATIB1 – Planning and Realizing the Technical Transition tomySAP.com.............................................................................. 42


2.4.2.1 TAMM10 – Materials Management – Foundation Release 4.6.. 43

2.4.2.2 TAMM20 – Materials Management – Extended Release 4.6 .... 44

2.4.2.3 TAMM30 – Materials Management – Competence Release 4.645

2.4.2.4 TAMM40 – Materials Management Release 4.6 ....................... 46

2.4.2.5 TAMY10 – mySAP.com Workplace .......................................... 47


2.5

mySAP Product Life-Cycle Management............................................................ 49


2.5.1.1 TAPP10 – Production Planning – Foundation Release 4.6 ....... 50

2.5.1.2 TAPP20 – Production Planning – Extended Release 4.6.......... 51

2.5.1.3 TAPP30 – Production Planning – Competence Release 4.6..... 52

2.5.1.4 TAPP40 – Production Planning Release 4.6............................. 53

2.5.1.5 TAPS10 – Project System Academy......................................... 54

2.5.1.6 TAPM50 – Plant Maintenance Release 4.6............................... 55


2.6

mySAP Human Resources ..................................................................................57


2.6.1.1 TAHR10 – Human Resources – Foundation Release 4.6 ......... 58

2.6.1.2 TAHR20 – Human Resources – Extended Release 4.6............ 59

2.6.1.3 TAHR30 – Human Resources – Competence Release 4.6....... 60

2.6.1.4 TAHR40 – Human Resources Release 4.6............................... 61


2.7 mySAP Financials ................................................................................................ 63


2.7.1.1 TAFI10 – Financial Accounting – Foundation Release 4.6........ 64

2.7.1.2 TAFI20 – Financial Accounting – Extended Release 4.6........... 65

2.7.1.3 TAFI30 – Financial Accounting – Competence Release 4.6 ..... 66

2.7.1.4 TAFI40 – Financial Accounting Release 4.6 ............................. 68

2.7.1.5 TACO10 – Controlling – Foundation Release 4.6 ..................... 70

2.7.1.6 TACO20 – Controlling – Extended Release 4.6 ........................ 71

2.7.1.7 TACO30 – Controlling – Competence Release 4.6................... 72

2.7.1.8 TACO40 – Controlling Release 4.6........................................... 74

2.7.1.9 TASEM2 – Strategic Enterprise Management Release 3.0....... 76


2.8 mySAP Workplace................................................................................................ 79



© SAP AG 5



3 Infrastructure and Services.......................................................................................... 82

3.1 mySAP Technology – Development.................................................................... 82

3.1.1 Application Development Consultant ........................................................ 83

3.1.1.1 TABC40 – Application Development – ABAP Workbench Academy 4.6............................................................................. 83

3.1.1.2 TABC48 – mySAP Web Application Development Academy .... 84

3.1.1.3 TABC47 – mySAP Interface Development Academy................ 85

3.2 mySAP Technology – Solution Management ..................................................... 86


3.2.1.1 TABCUO – Technical Consultant Training – UNIX/ORACLE .... 87

3.2.1.2 TABCNO – Technical Consultant Training – NT/ORACLE........ 89

3.2.1.3 TABCNS – Technical Consultant Training – NT/MS SQL Server91

3.2.1.4 TABC39 ( delivered via IBM as ESP39K) – TechnicalConsultant Training - UNIX / DB2-390...................................... 93

3.2.1.5 TABCAS – Technical Consultant Training AS/400................... 95

3.2.1.6 TABC67 – DB2 UDB on UNIX and Windows NT...................... 96

3.2.1.7 TABC92 – SAP R/3 Operating System and Database Migration98

3.2.1.8 TAU4BC – mySAP.com Upgrade Training................................ 99

3.3 mySAP Technology – Workflow........................................................................ 101

3.3.1 Application Consultant............................................................................ 102

3.3.1.1

TAWF10 – SAP Business Workflow Academy Release 4.6.... 102

3.4 mySAP Technology – CSP Development ......................................................... 103

3.4.1 Application Consultant............................................................................ 104

3.4.1.1 TACA90 – SAP Integration Technologies Overview................ 104

4 Contact Person Lists................................................................................................... 106

4.1 Americas............................................................................................................. 106

4.2 Europe &Africa.................................................................................................... 106

4.3 Asia Pacific &Australia....................................................................................... 107



© SAP AG 6

1 SAP Solution Academy - Solution Driven TrainingOfferings

Aimed at enabling SAP partners to meet today’s challenge of changing project environmentsand to take advantage of new market opportunities, the SAP Partner Academy, continuouslyexpands its focus by providing solution-oriented partner education along the entire Customer Engagement Life Cycle Model. To embrace this new solution-orientation, the SAP Partner Academy has been renamed into “SAP Solution Academy”.

Competence for SAP Partner Professionals

... Solut ion -oriented Partner Education

As customers recognize the benefits of using the Internet, they increasingly look for solutions

based on mySAP.com to streamline their processes and to unleash the collaborativepotential between their companies and their business partners. As a result, new trainingofferings focus on providing experienced application consultants with the skills andknowledge required to successfully work in a more solution-oriented environment.

. .. Along th e entire Customer Engagement Life Cycle Model

When evaluating new options and solutions to optimize their business, customers seekassistance in identifying new opportunities, recommendations for a solution architecture,implementation as well as on-going support of these solutions. Consequently, new trainingofferings focus on providing the skills and competencies to partner professionals required to

support customers throughout each of the following phases Discovery and Evaluation,Implementation and Operations and Continuous Improvement .

... Tailored fo r each Partn er Type

Partners are offered different partnership opportunities within the Partner Value Net.Depending on the partner category clearly defined partnership requirements apply combinedwith mutual commitments that help leverage the full potential of the partnership. NewSolution Academy offerings will therefore address the needs of these different partner categories by providing specific training offerings tailored to partner requirements.



© SAP AG 7

© SAP AG

SAP Solution Academy Offerings

Cross-Industry Solutions

Industry Solutions

mySAP

E-ProcurementmySAP

CRM

mySAP

BImySAP

SCM

mySAPPLM

Application Cons.

Technical Cons.

Sales/Pre-sales

Solution Architect

Support Consultant

Customer EngagementLife Cycle Phases &

Roles

Job / Curr. / Cert.

......

Solution Evaluation(Discovery & Evaluation Phase)

Solution Implementation(Implementation Phase)

Solution Management(Operation & Cont. Improvement)

Job / Curr. / Cert.

Job / Curr. / Cert.

Infrastructure and Services

Service Consultant

Job / Curr. / Cert.

The graphic shows an example of how solution driven training offerings are defined for thevarious partner roles in the customer engagement life cycle phases for the cross industrysolutions.

The SAP Certification Program for Partner Professionals

To maximize the quality of SAP support worldwide, SAP offers experienced consultants theopportunity to participate in the SAP certification program. For continued project success,experienced consultants need to ensure that they always have the most up-to-dateinformation and tools. Re-certification is based upon accumulated knowledge of theapplication area functionality and, in addition, a good understanding of services and supportoffered, new SAP products and SAP’s product strategy.

For more information about the new training courses and certification tests please contactyour closest SAP Solution Academy or refer to: http:\\www.sap.com\pa



© SAP AG 8

2 Cross Industry Solutions

2.1 mySAP Business Intelligence

© SAP AG 2000

Level 3Prerequisite Application Consultant

BI Partner Application Curriculum

Business

InformationWarehouse -

Concepts

TABW10 5 daysCertification

BW Application

Consultant

PrerequisiteKnowledge

Business


Extraction

TABW30 5 days

Business


Presentation

TABW20 5 days

© SAP AG 2000

Level 3Prerequisite

BI Partner Technical Curriculum

Cert. Technical

ConsultantSAP BW - Technical

Administration

TABW90 5 days

Technical Consultant

Will be replaced by TTSCM1

and TTSCM2



© SAP AG 9

2.1.1 Application Consultant

2.1.1.1 TABW10 – Business Information Warehouse – Concepts

Length

• 5 Days

Target Audience

• Business Information Consultants from SAP Partners

• Business Information Warehouse Project Team members from SAP Customers

Prerequisites • Basic knowledge of data warehousing recommended

• Experience of the subject matter covered by Level 2 and Level 3 courses for at least oneSAP R/3 application

Course Goals • Participants gain the detailed BW knowledge they need to be able to implement andadminister successfully a heterogeneous BW landscape.

Course Content • Overview of the basic concepts and architecture of the SAP Business InformationWarehouse

• Hands-on experience of working with the SAP BW tools, focusing on BW data modeling

and ETL ( Extraction, Transformation, Loading of Data)• Introduction to the functions of the BW Metadata Repository

Notes • TABW10 is the first in a series of BW courses for SAP BW consultants which will enablethe participants to understand the various themes within SAP BW. The content of thiscourse is included in the SAP BW Certification 2000 which is offered at the end of theTABW30.



© SAP AG 10

2.1.1.2 TABW20 – Business Information Warehouse – Presentation

Length

• 5 Days

Target Audience



Prerequisites

• TABW10

Course Goals • Participants gain the BW knowledge they need to be able to use the BW analysis tools

extensively and professionally.• Participants gain the knowledge and skills they need to be able to use the BW Web

Reporting tools successfully.

Course Content • Introduction to working with the SAP BW analysis tools:

− Overview of the basic concepts and OLAP functions of BW reporting

− Introduction to the basic ideas behind the SAP BW Business Content

− Creating reports with the Query Builder of the Business Explorer Analyzer

− Introduction to special features of BW reporting, for example, exception reporting,report-report interface, Web Reporting

− Introduction to the BEx Map tool for geographical visualization and analysis

• Introduction to professional advanced analysis in the SAP BW:

− Activating the BW Business Content through the Administrator Workbench

− Workbench Automated decision support using the BW Report Agent

− Agent Implementing cartographic navigation elements with the BEx Map

− Map Enhanced query navigation through the report-report interface

• Publishing queries in the Web using the SAP Business Explorer Web Publisher

− Overview of the basic concepts behind BW Web Reporting

− Reporting Overview of the basic functions of the BEx Web Publisher ( for example,charts, tables, and navigations)

− Maintenance and administration of HTML pages on the BW server

Notes

• TABW20 is the second in a series of BW courses for SAP BW consultants which willenable the participants to understand the various themes within SAP BW. The contentof this course is included in the SAP BW Certification 2000 which is offered at the end of the TABW30.



© SAP AG 11

2.1.1.3 TABW30 – Business Information Warehouse – Extraction

Length

• 5 Days

Target Audience



Prerequisites

• TABW10 &TABW20

Course Goals

• Participants gain detailed knowledge of the various possibilities for extracting data from

an R/3 OLTP system• Participants gain detailed knowledge how to use successfully implement SAP BW

Course Content

• Participants gain a better understanding of various extraction mechanisms within the SAPR/3 OLTP:

− Overview of the basic concepts of OLTP extraction

− Possibilities offered by generic data extraction

− Implementing individual extraction techniques using function enhancements

− Customizing Logistics Extract Structures

− Transferring data from self-defined LIS information structures into the SAP BW

− Transferring CO-PA data from SAP R/3 into the SAP BW

• Participants gain an understanding of how to handle currency translation in SAP BW

• Participants gain an overview of how to approach BW implementations using ASAP

Notes

• TABW30 is the third in a series of BW courses for SAP BW consultants which will enablethe participants to understand the various themes within SAP BW. The content of thiscourse is included in the SAP BW Certification 2000 which is offered at the end of theTABW30.



© SAP AG 12

2.1.2 Technical Consultant

2.1.2.1 TABW90 – SAP BW – Technical Administration

Length

• 3 days

Target Audience

• future technical Consultants for the SAP Business Information Warehouse

• certified SAP R/3 Technical Consultants

• Business Warehouse Consultants

Prerequisites

• Knowledge and experience as system administrator for

− a BW supported operating system and database

− an R/3 system

• Basis knowledge of the SAP Business Information Warehouse

Course Goals

• Participants

− learn about the installation and upgrade of a BW system

− understand how BW-specific functions are administered

− get an overview of the technical implementation of a BW system

− familiarize themselves with the specific tools for measuring performance

Course Content

• SAP BW Installation and BW Frontend Setup ( Planning, Pre-Installation, Post-Installation)

• SAP BW Upgrade ( Planning, Pre-Upgrade, Post-Upgrade)

• SAP BW specific change and transport features

• PlugIns

• SAP BW Data Extraction and Load

• Authorizations in SAP BW

• SAP BW Performance Issues ( System and Parameter Settings, Aggregates, Statistics,Partitioning and MultiCubes)

Note

• The minimum required basic knowledge of SAP BW can be gained from the one-day BWoverview course BW200.

• This course is ideal for certified SAP R/3 Technical Consultants who would also like workin the BW environment

• The training course does not include the installation of an actual system.

Will be replaced by TTSCM1and TTSCM2



© SAP AG 13

2.2 mySAP Customer Relationship Management

© SAP AG 2000


CRM Partner Application Curriculum

10 days 15 daysSales and

Distribution -

Foundation

TASD10 Certification

SD

Application

Consultant

Prerequisite

Knowledge

Sales and

Distribution -

Competence

TASD30

Sales and

Distribution -

Extended

TASD20 5 days

Prerequisite

Knowledge

Certification

SD Application

ConsultantSales and Distribution

TASD40 25 days

© SAP AG 2000



Prerequisite

KnowledgeCustomer Service

TACS50 5 days

Certification

CRM

Application

Consultant

R/3 MM

Certified or

experienced

ConsultantSD Fundamentals

TASD80 5 days

CRM Overview

TACRM2 5 days

Certification

CRM

Application

Consultant

R/3 PP

Certified or

experienced

Consultant

SD Fundamentals

TASD80 5 days

CRM Overview

TACRM2 5 days

Certified or

experienced

Consultant

R/3 SD

CRM Overview

TACRM2 Rel2.0B 5 days Certification

CRM

Application

Consultant

Certification

CS Application

Consultant



© SAP AG 14

© SAP AG 2000

Prerequisite Application Consultant

CRM Fundamentals

TACRM1 5 days

Internet Sales

TACRM3 5 days Certification

Internet

Sales

Certification

Contact

Center

Q2/01

Q2/01

Contact Center

TACRM4 5 days

Q2/01

Certification

Mobile Sales

and ServiceMobile Sales and

Service

5 days

Q2/01

TACRM5


PrerequisiteCertified or

experienced

Consultant 2000

R/3 SD/MM/PP

© SAP AG 2000

Level 3Prerequisite Technical Consultant

CRM Partner Technical Curriculum

Cert. Technical

ConsultantCRM Installations

Workshop

TACRMW Rel2.0B 2 days

TTCRM1 10 days

C R M / e B P Certified Technical

Consultant for CRM and

E-Procurement

TTCRM2 5 days

Cert. Technical

Consultant 2000Solution Mgmt. & Planning for CRM &

E-Procurement

Workload Analysisfor CRM & E-

Procurement

Will be replaced by TTCRM1

and TTCRM2



© SAP AG 15


2.2.1.1 TASD10 – Sales and Distribution – Foundation Release 4.6

Length

• 10 Days

Target Audience

• Consultants from SAP Partners

• Project team members from SAP Customers

Prerequisites

• Sound business know-how in sales and distribution

• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows

Course Goals

• An overview of SAP functionality.

• An overview of organizational structures and functionality in the Sales and Distribution( SD) module.

Course Content

• Overview of business processes in sales and distribution ( SD)

• Overview of SAP master data

• Overview of SAP architecture

• Sales and Distribution ( SD) module− Organizational Structures

− Sales



© SAP AG 16

2.2.1.2 TASD20 – Sales and Distribution – Extended Release 4.6

Length

• 5 Days

Target Audience



Prerequisites


• An overview of Processes in Sales and Distribution

• An in-depth study of functionality and configuration in Sales

Course Goals

• An in-depth study of functionality in the Price Determination and Cross FunctionalTechniques

Course Content

• Sales and Distribution ( SD) module

− Pricing

− Cross-Functional Techniques in SD



© SAP AG 17

2.2.1.3 TASD30 – Sales and Distribution – Competence Release 4.6

Length

• 15 Days

Target Audience



Prerequisites


• An overview of Processes in Sales and Distribution

• An in-depth study of the functionality and configuration in Sales, Price Determination and

Cross Functional Techniques

Course Goals

• An introduction to the SAP implementation tools

• An in-depth study of functionality in the Sales and Distribution ( SD) module

• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes

• Detailed preparation for the R/3 Application Consultant certification test for Sales andDistribution

• The ability to work on SAP implementation projects under expert guidance andsupervision.

Course Content


− Shipping

− Transportation

− Billing

− Credit and Receivables Risk management

− Special Business Transactions

− Logistic Information System

− Business Warehouse ( Overview)

• Overview of SAP implementation tools and ASAP

• Integration workshop− Setting up a model company

− Mapping and presentation of business processes

• Review and certification test



© SAP AG 18

2.2.1.4 TASD40 – Sales and Distribution Release 4.6

Length

• 25 Days

Target Audience



Prerequisites

• Sound business know-how in sales and distribution area


Course Goals

• An overview of SAP functionality


• An in-depth study of functionality in the Sales and Distribution ( SD) module


• Detailed preparation for the R/3 Application Consultant certification test for Sales andDistribution

• The ability to work on SAP implementation projects under expert guidance andsupervision

Course Content

• Overview of business processes in Sales and Distribution





− Organizational Structures

− Sales

− Pricing

− Shipping

− Transportation

− Billing

− Credit and Receivables Risk management− Special Business Transactions

− Sales Specials

− Logistic Information System

− Business Warehouse ( Overview)

− Cross-Functional Techniques in SD

• Integration workshop

− Setting up a model company





© SAP AG 19

2.2.1.5 TACRM2 – CRM – Application Consultant Release 2.0B

Length

• 10 Days

Target Audience

• Application Consultants

Prerequisites

• SD certified Consultant or comparable SD knowledge

Course Goals

• To provide the participants with an overview of CRM scenarios and some selected fieldsof customizing to work as Junior Consultant in a CRM project.

Course Content

• Overview and architecture of CRM

• Mobile Sales foundation

• Mobile Service foundation

• Workbench

− Table maintenance

− User Interface modelling

− BDOC Modeller

• Integration

• Overview Business Partner, Product Catalog and Org.Units

• Call Center

− Tele Sales

− Tele Marketing

− Service Interaction Center

• Marketing Planing and Analysis

• Internet Sales, IPC

Notes:

• Course material will be available in English only



© SAP AG 20

2.2.1.6 TASD80 – SD Fundamentals

Length

5 Days

Target Audience

• experienced MM and PP Consultants from SAP Partners

• experienced MM and PP Project team members from SAP Customers

Prerequisites

• Detailed knowledge of business processes in selected application areas and of thefunctionality of the corresponding SAP component

• Project experience in one of the selected application areas


Course Goals

• An in-depth study of functionality in the Sales and Distribution ( SD) module needed tospecialize in the CRM area

Course Content

• Overview of business processes in Sales and Distribution


− Sales

− Pricing

− Billing

− Customer Service− Shipping

− Transportation

• Self Assessment test

Note

• In addition to the course materials the participants receive test questions covering thetopics mentioned above.

• By going through those test questions the participants can test their level of knowledgeindividually.



© SAP AG 21

2.2.1.7 TACS50 – Customer Service Release 4.6

Length

• 5 Days

Target Audience



Prerequisites

• Extensive business management knowledge in the area of Customer Service

• Attendance of or knowledge from the following courses in the general training catalog:

• Recommended:

− LO110 Customer Service

− LO805 Structuring and Managing Technical Objects− LO835 Service Processing

− LO830 Service Contracts

− LO836 Service Processing: Controlling Functions

Course Goals

• The workshop is used as preparation for the certification test for R/3 applicationconsultants in Customer Service.

Course Content

• Revision of the most important topics in the above-named courses

• Implementation of module knowledge by configuring a model company using specifiedbusiness processes

• Test preparation




© SAP AG 22

2.2.1.8 TACRM1 – CRM – Fundamentals Release 2.0C

Length

• 5 Days

Target Audience

• Business and Application Consultants

Prerequisites

• A fundamental understanding of the business processes in R/3 SD

Course Goals

• To provide the participants with an overview of CRM scenarios and some selected fieldsof online customizing to work as Junior Consultant in a CRM project.

Course Content

• Overview and Scenarios of CRM

• Middleware Overview

• Internet Pricing and Configurator

• Marketing Planing and Analysis

• Online Customizing

Notes:




© SAP AG 23

2.2.1.9 TACRM3 – CRM – Internet Sales Release 2.0 C

Length

• 5 Days

Target Audience

• Application Consultants

• Project team members responsible for implementing Internet sales

Prerequisites

• TACRM1 CRM Fundamentals

• A fundamental understanding of the business processes in R/3 SD

Course Goals

• To provide course participants with a detailed, hands-on understanding

of the Internet Sales functionality and its usage.

Course Content

• Internet Sales scenarios and their specific characteristics

• Internet Sales as part of the SAP CRM solution ( Customer Relationship

Management) • Explanation and maintenance of the SAP Internet Sales product catalogue

• Constructing and making changes to Web shops

• Price determination and product configuration using the Internet Pricing

Configurator ( IPC) • Function scope of one-to-one marketing with SAP Internet Sales

• Availability check using the Advanced Planner and Optimizer ( APO) • Internet Sales architecture and components

• Interaction between Internet Sales and mySAP.com Marketplace

• Tips for implementing Internet Sales projects

Notes:




© SAP AG 24

2.2.1.10 TACRM4 – CRM – Contact Center Release 2.0C

Length

• 5 Days

Target Audience


• Project team members responsible for implementing Contact Center

Prerequisites


• Basic knowledge and experience in the business processes of Call Centers

• Understanding of processes and tasks in Telesales and Telemarketing

Course Goals

• This course will provide you with specifics in the following areas:

− How to use Customer Interaction Center as an agent

− An understanding of the functions of the Interaction Center scenario

− Overview of all Sales and Marketing specific components used for Telesales andTelemarketing in a Contact Center within CRM

− How to configure via the IMG, the Customer Interaction Center for different businessuses

− An Understanding of the technical architecture of the Interaction Center

Course Content

• Overview

• Components, Architecture, Terminology

• Agent Functions

• Utilizing CIC as an agent

• Creating a CIC Profile

• Configuring Components

• Action Box configuration

• Workspace Configuration

• Email Management

• Knowledge Management

• Technical Architecture

• Telemarketing/Telesales

• Interactive Scripting

• Locator

• Product Proposals

• Conclusion

Notes:




© SAP AG 25

2.2.1.11 TACRM5 – CRM – Mobile Sales/Services Release 2.0C

Length

• 5 Days

Target Audience


• Project team members responsible for implementing the CRM Mobile Client

Prerequisites


• Basic knowledge and experience in the business processes of Sales and Services.

• Understanding of Field Force structures, processes and tasks

• Experience with SAP R/3 technology, in particular R/3 SD and/or Customer Service

Course Goals

• To provide course participants with a detailed, hands-on understandingof the CRM Mobile Client functionality and its configuration as well as a detailedunderstanding of the way data is processed within the CRM Middleware.

Course Content

Part 1: Mobile Sales and Service Business ProcessesPart 2: CRM Middleware for Mobile ScenariosPart 3: Configuration of CRM Mobile Client using SAP Business Application Studio

• Overview of Mobile Sales

• Mobile Sales Business Scenario

• Opportunity Management

• Sales Document Management

• Mobile Service Business Scenario

• Mobile Sales / Mobile Service Client Architecture overview

• Introduction to SAP Business Application Studio

• Transaction Layer Modeling

• Business Object Layer Modeling

• Translation features

• Industry Template Modeling• Software Logistics

• Definition and realization of a Mobile Sales / Mobile Service component – through its development cycle.

Notes:




© SAP AG 26


2.2.2.1 TACRMW – CRM – Installations Workshop Release 2.0B

Length

• 2 Days

Target Audience

• Technical Consultants

Prerequisites

• SAP Certified Technical Consultant Certification

• Additional recommendation: BC400 ABAP Workbench

Course Goals

• To train consultants in the procedures necessary to install and to test the basicinterconnectivity of the CRM system components needed for the Field Sales, InternetSales, Contact Center and BBP scenarios.

Course Content

• Overview of the CRM and BBP business scenarios and the necessary middlewarecomponents

• Presentation of the installation and interconnection procedures for the scenarios:

− Field Sales

− Internet Sales− Contact Center

− BBP

• Performing final installation and interconnectivity checks for the above scenarios

Notes

• This course focuses on the technical aspects of the CRM / BBP business scenarios anddoes not cover application customizing ( see SAP Partner Academy course TACRM2).

• The course materials are only available in English.

• The course will be primarily held in English.

• Based upon country-specific requirements, it may also be held in other languages using

the original course materials.

Will be replaced by TTCRM1and TTCRM2



© SAP AG 27

2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-Procurement

Length

• 10 Days

Target Audience


Prerequisites

• Certified Technical Consultant 2000

Course Goals

• Learn how to advise customers to plan, implement and operate mySAP CRM andmySAP E-Procurement solutions

• Learn how to setup, configure and operate mySAP CRM and mySAP E-Procurementsolutions

Course Content

• Core Business Scenarios

− Internet Sales, Mobile Sales, CIC, EBP Scenarios

• Architecture

− Internet Sales, Mobile Sales, CIC, EBP Architecture

• Technical Implementation Scenarios

−Test, small and large environments

• Technical Setup and Configuration

− Port configuration

− Load Balancing configuration

− Plug-Ins and Add-Ons

• System Administration

− Web Server, ITS, IPC, IMS

− Content Server/Cache Server

− Communication and Development Station

− CRM Server: Middleware

• Data Download

− Check Initial and Delta Download

− IMS / Web Server Data Publication

• System Operation

− Daily Tasks

− Specific Tasks per Scenario ( System Administration Assistant)

• System Monitoring

− Middleware, Interface, Database Monitoring

− Error and Exception Handling

• Software Distribution

− Development Station and BDOC Modeler

− Software Change Management

− Handling Software Enhancements

• Disaster Recovery

− Logically Consistent Backups

− Impact on Core Business Processes



© SAP AG 28

− Landscape Refresh

• SAP Solution Management

− Self Services, Best Practices

• System Landscape Planning

− High availability and Security Concepts

− Frontend Components− Distribution of Critical components

• Data Planning

− Data distribution optimization

− Localization

− Initial Data Load

• Release Planning

− Change Management Procedures

− Upgrades

• GoLive Planning

− Production System Operation

−Cut over to production system operation

Note

• The course material is only available in English.



© SAP AG 29

2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement

( To be included soon.)



© SAP AG 30

2.3 mySAP Supply Chain Management

© SAP AG 2000 /1

SCM Partner Application Curriculum

5 days

Prerequisite Solution Architect

SCM Manufacturing

Training

TASCM4 5 days 4.5 days

SCM Manufacturing

Case Study

TASCM5 5 days Certification SCMManufacturing

Consultant

SCM Order Fulfillment

Training

TASCM6 5 daysCertification SCM

Order Fulfillment

Consultant

4.5 days

SCM Order Fulfillment

Case Study

TASCM7 5 days

SCM Solution Architect

TASCM9 5 days

Application ConsultantPrerequisite

SCM Demand & Supply

Planning Training

TASCM2 5 days4.5 days5 days5 days

SCM Demand & Supply

Planning Case Study

TASCM3 5 days Certification SCM

Demand & Supply

Planning

Consultant

Experienced

Consultant

R/3

Certified or

Experienced

Consultant

R/3 SD/MM/PP

R/3 PP/MMCertified or

Experienced

Consultant

R/3 SD

Certified or

Experienced

Consultant

© SAP AG 2000 /1

Prerequisite

TTSCM1 10 days TTSCM2 5 days

Workload Analysisfor SCM (incl. APO

& BW)

Solution Mgmt. & Planning

for SCM

Certified

Technical

Consultant for

SCM


Certified

TechnicalConsultant 2000

R/3

SCM Partner Technical Curriculum



© SAP AG 31

2.3.1 Application Solution Architect

2.3.1.1 TASCM9 – SCM – Solution Architect ( APO 3.0 )

( To be included soon)



© SAP AG 32


2.3.2.1 TASCM2 – SCM – Demand and Supply Planning ( APO 3.0 )

Length

• 5 days

Target Audience

• This workshop is intended for certified or experienced R/3 SD, MM, PP consultants thatwant to pursue the path to become SCM Demand &Supply Planning consultants.

Prerequisites

• Certified or experienced R/3 SD, MM, PP consultants ( Release 4.0 or higher).

Course Goals

• This workshop, in combination with an additional corresponding 5 day case study, willprepare the participants for the examination to become certified SCM Demand &SupplyPlanning consultants.

Course Content

• In General

− High level overview of SAP’s product strategy ( solution strategy).

− SCM process orientation vs. ERP transaction orientation.− Fundamentals of APO’s components functionality.

• Integration Master Data

• Demand Planning

• Supply Network Planning

• BW in APO

Note

• The contents of this workshop are a prerequisite for the supplemental case study( TASCM3), that finalizes in a 2 hour certification examination at the end of the fifth day.



© SAP AG 33

2.3.2.2 TASCM3 – SCM – Demand &Supply Planning Case Study( APO 3.0 )

Length

• 5 days

Target Audience

• This case study is intended for certified or experienced R/3 SD, MM, PP consultants thatwant to become SCM Demand &Supply Planning consultants ( compliant with PACE: SCPlanning) &attended the preceding Training.

Prerequisites

• Certified or experienced R/3 SD, MM, PP consultants ( Release 4.0 or higher).

• ( TASCM2) SCM Demand &Supply Planning Training

Course Goals

• This case study, in combination with the preceding 5 day training, will prepare theparticipants for the examination to become certified SCM Demand &Supply Planningconsultants.

Course Content

• R/3 InfoStructure Overview – the case study assumes the customer is a R/3 installation.Data sources will be R/3 SIS.

• Master Data integration.

• Create InfoCube ( First 3 steps represent BW pre-configured content)

• Creating planning views and macros for demand planners.

• Data analysis possibilities and forecasting techniques

• Promotion planning

• New product introduction and discontinuation of old products.

• Analyzing and correcting forecast data ( Forecast profiles will be used to run periodicbackground forecasts for the different products. The demand planner is then able to analyzeand correct the data).

• Reporting from the time series live Cache using remote cube ( Extracting data fromplanning areas).

• Release data to SNP.

• Display the Supply Chain Cockpit.

• SNP master data transferred from the OLTP system.• Determining at which locations safety stock should be kept.

• Planning using the planning tools – Heuristic and Optimizer

• Deployment and Transport Load builder – PP/DS would probably run prior to Deploymentand TLB to ensure elements are planned for before the ATD calculation.

Note

• The contents of this case study are supplemental to the training ( TASCM2). The casestudy finalizes in a 2 hour certification examination at the end of the fifth day.



© SAP AG 34

2.3.2.3 TASCM4 – SCM – Manufacturing ( APO 3.0 )

Length

• 5 days

Target Audience

• This workshop is intended for certified or experienced R/3 PP, MM consultants that wantto pursue the path to become SCM Manufacturing consultants.

Prerequisites

• Certified or experienced R/3 PP, MM consultants ( Release 4.0 or higher).

Course Goals

• This workshop, in combination with an additional corresponding 5 day case study, will

prepare the participants for the examination to become certified SCM Manufacturingconsultants.

Course Content

• In General


− SCM process orientation vs. ERP transaction orientation.

− Fundamentals of APO’s components functionality.


• Production Planning / Detailed Scheduling

• Procurement Planning

Note




© SAP AG 35

2.3.2.4 TASCM5 – SCM – Manufacturing Case Study ( APO 3.0 )

Length

• 5 days

Target Audience

• This case study is intended for certified or experienced R/3 PP, MM consultants that wantto become SCM Manufacturing consultants ( compliant with PACE: SC Operations) andhave attended the preceding Training.

Prerequisites

• Certified or experienced R/3 PP, MM consultants ( Release 4.0 or higher).

• ( TASCM4) SCM Manufacturing Training

Course Goals• This case study in combination with the preceding 5 day training, will prepare theparticipants for the examination to become certified SCM Manufacturing consultants.

Course Content

• Master data maintenance including initial data transfer from R/3

• Demand generation

• Production Planning in APO and R/3

• Detailed Scheduling

• Evaluation planning results

• Order Conversion and Execution

• The case study is built around a pump manufacturer. Participants will group together tosimulate tasks of an implementation, such as the data transfer and configuration of settingsto meet business scenarios.

Note

• The contents of this case study are supplemental to the training ( TASCM4). The casestudy finalizes in a two hour certification examination at the end of the fifth day.



© SAP AG 36

2.3.2.5 TASCM6 – SCM – Order Fulfillment ( APO 3.0 )

Length

• 5 days

Target Audience

• This workshop is intended for certified or experienced R/3 SD consultants that want topursue the path to become SCM Order Fulfillment consultants.

Prerequisites

• Certified or experienced R/3 SD consultants ( Release 4.0 or higher).

Course Goals

• This workshop, in combination with an additional corresponding 5 day case study, will

prepare the participants for the examination to become certified SCM Order Fulfillmentconsultants.

Course Content

• In General


− SCM process orientation vs. ERP transaction orientation.

− Fundamentals of APO’s components functionality.


• Global ATP

• Transportation Management

Note




© SAP AG 37

2.3.2.6 TASCM7 – SCM – Order Fulfillment Case Study ( APO 3.0 )

Length

• 5 days

Target Audience

• This case study is intended for certified or experienced R/3 SD consultants that want tobecome SCM Order Fulfillment consultants ( compliant with PACE: SC Outbound) and haveattended the preceding Training.

Prerequisites

• Certified or experienced R/3 SD consultants ( Release 4.0 or higher).

• ( TASCM6) SCM Order Fulfillment Training.

Course Goals• This case study, in combination with the preceding 5 day training, will prepare theparticipants for the examination to become certified SCM Order Fulfillment consultants.

Course Content

• Case study participants will be organized into teams to review the needs of a businessdesiring to:

- maximize utilization of transportation resources- optimize shipment building- optimize carrier assignment- minimize shipment costs

-eliminate redundant tasks

- flexibly source product- manage product quotas- flexibly react to business supply changes- flexibly manage changing customer requirements

• The teams will be expected to demonstrate and explain their solution on the last day.

• The configuration needed for the solutions will expand upon the exercises given inTASCM6 as well as upon general order fulfillment and planning configuration knowledge.

Note

• The contents of this case study are supplemental to the training ( TASCM6). The case

study finalizes in a 2 hour certification examination at the end of the fifth day.



© SAP AG 38


2.3.3.1 TTSCM1 – Solution Mgmt. &Planning for SCM ( incl. APO &BW )

Length

• 10 Days

Target Audience


Prerequisites

• Certified Technical Consultant 2000

Course Goals

• Learn how to advise customers to plan, implement and operate mySAP.com SCMsolutions, especially regarding the components BW and APO

• Learn how to setup, configure and operate mySAP.com SCM solutions, especiallyregarding the components BW and APO

Course Content

• SCM Architecture

− APO Architecture

− BW Architecture

− BW/APO Requirements• SCM Core Business Scenarios

• SCM Implementation Scenarios

− Test environments

− Small and large environments

• SCM Technical Setup and Configuration

− Live Cache

− Port configuration

− Load Balancing configuration

• BW/APO System Administration

− ITS

− Live Cache− APO System

− BW System

− BW/APO Installation Check

− Daily Operation

− Background Processing

• BW/APO Security

• BW/APO System Landscapes

− Workbench Organizer/Transport System Configuration

− BW/APO Technical Upgrade

− Plug-Ins and Add-Ons

• BW/APO Backup and Restore− Logically Consistent Backups

− Impact on Core Business Processes



© SAP AG 39

− High availability

• BW/APO Storage Management

• BW/APO Data Download

− Initial Download

− Delta Download

• BW/APO Monitoring− qRFC processing

− Error and Exception Handling

− Troubleshooting

− Interface Monitoring

• SCM SAP Solution Management

− Solution Manager

− Self Services

− Best Practices

• BW/APO System, Network and Hardware Planning

− Critical components distribution, Planning and Implementation

−Desktop components, Planning and Implementation

− Load-balancing mechanisms, Planning

− Parallelization mechanisms, Planning

− Change management procedures, Planning and Implementation

− Production system operation, Planning

− Cut over to production system operation, Planning

− Upgrade Planning

Note

• The course material is only available in English.



© SAP AG 40

2.3.3.2 TTSCM2 – Workload Analysis for SCM ( incl. APO &BW )

( To be included soon.)



© SAP AG 41

2.4 mySAP E-Procurement

© SAP AG 2000

Level 3Prerequisite

E-Procurement Partner Application Curriculum

Certified or

experienced

Consultant

R/3 MM

mySAP.com Workplace

TAMY10 5 days Certification

BBP

Application

Consultant

Business to Business

Procurement

ECO210 5 days

Materials

Management -

Foundation

TAMM10 10 days Certification

MM

Application

Consultant

Prerequisite

Knowledge

Materials

Management -

Competence

TAMM30 15 days

Materials

Management -

Extended

TAMM20 5 days

Prerequisite

Knowledge

Certification

MM

ApplicationConsultantMaterials Management

TAMM40 25 days

Application Consultant

© SAP AG 2000

Level 3Prerequisite Technical Solution Architect

E-Procurement Partner Technical Curriculum

Cert. or

experienced

Technical

Consultant

Technical Transition to

mySAP.com

TATIB1 2 days

TTCRM1 10 days

C R M / e B P Certified Technical

Consultant for

CRM and

E-Procurement

TTCRM2 5 days

Cert. Technical

Consultant 2000Solution Mgmt. & Planning for CRM &

E-Procurement

Workload Analysis

for CRM &

E-Procurement



© SAP AG 42

2.4.1 Technical Solution Architect

2.4.1.1 TATIB1 – Planning and Realizing the Technical Transition tomySAP.com

Length

• 2 days

Target Audience

• IT managers

• Technical project leaders/ Solution Architects

• Executive-level employees working in IT management and responsible for implementingmySAP.com

Prerequisites

• Mandatory:

− Basic knowledge of SAP R/3 System architecture

• Recommended:

− Experience in technical implementation projects

− Experience in IT data center operations

Course Goals

• Enables you to organize a technical mySAP.com implementation project usingstandardized and proven methodology

• Enables you to plan the key factors of an mySAP.com implementation from a technicalviewpoint

• Enables you to plan regular IT operation tasks for a production mySAP.com SolutionLandscape during mySAP.com implementation

Course Content

• Technology of mySAP.com ( mySAP.com components, BBP process, CRM processes:Mobile Sales, Internet Sales)

• Transition to mySAP.com ( E-commerce Starter Pack, Service &Support, SupportWorkplace)

• Solution Blueprint ( Evaluate the current landscape situation, Core Business Processes)

• Implementation and Release Strategies ( How to choose a proper target release)• System Landscapes ( Client Concepts, Procedures for distributing changes, Transport

Management System, Modifications and Enhancements, SAP R/3 System upgrade)

• Solution Integration ( Frontend Strategy, Workplace, Interfaces, Security)

• Development Projects ( Development environments within mySAP.com)

• Technical Requirements ( key sizing considerations, network design, security, interfaces,high availability)

• Solution Management ( technical operations manuals, service level agreements, supportorganization, escalation management)



© SAP AG 43


2.4.2.1 TAMM10 – Materials Management – Foundation Release 4.6

Length

• 10 Days

Target Audience



Prerequisites

• Sound business know-how in materials management


Course Goals


• An overview of organizational structures and functionality in the Materials Management( MM) module.

Course Content

• Overview of business processes in materials management



• Materials Management ( MM) module− Materials Planning

− Procurement

− Inventory Management/Inventory

− Physical Inventory



© SAP AG 44

2.4.2.2 TAMM20 – Materials Management – Extended Release 4.6

Length• 5 Days

Target Audience



Prerequisites

• An overview of organizational structures and functionality in the Materials Management( MM) module.

• An study of functionality and configuration in MM related Business Processes,Procurement, Materials Planning and Inventory Management

Course Goals

• An in-depth study of functionality in the Procurement Details, Inventory Management andLIS

Course Content

• Materials Management ( MM) module

− Mass Maintenance

− Inventory Management/WM Basics

− Vendor Evaluation

− External Services

• LIS



© SAP AG 45

2.4.2.3 TAMM30 – Materials Management – Competence Release 4.6

Length

• 15 Days

Target Audience



Prerequisites

• An in-depth study of the functionality and configuration in the Procurement Details,Materials Planning, Inventory Management, Physical Inventory and LIS

Course Goals

• An in-depth study of functionality in Valuation and Account Determination, InvoiceVerification, Classification and related areas, Condition Technique, Price Determinationand Customizing.


• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes.

• Detailed preparation for the R/3 Application Consultant certification test in MaterialsManagement.


Course Content• Materials Management ( MM) module

− Invoice Verification

− Valuation and Account Determination

− Classification in MM and related areas

− Condition Technique and Price Determination

− Configuration and Organization.








© SAP AG 46

2.4.2.4 TAMM40 – Materials Management Release 4.6

Length

• 25 Days

Target Audience



Prerequisites

• Sound business know-how in materials management


Course Goals



• An in-depth study of functionality in the Materials Management ( MM) module


• Detailed preparation for the R/3 Application Consultant test for Materials Management


Course Content

• Overview of business processes in Materials Management




• Materials Management ( MM) module

− Materials Planning and Forecasting

− Purchasing

− Inventory Management/Inventory

− Invoice Verification

− Valuation and Account Determination

− Classification in MM

− Configuration and organization.







© SAP AG 47

2.4.2.5 TAMY10 – mySAP.com Workplace

Length

• 5 days

Target Audience


• Team members from CCC

Prerequisites

• Detailed knowledge of business processes and project experience in selected applicationareas as MM

• Basic knowledge of graphical user interfaces ( GUI), such as Microsoft Windows

• Fundamental knowledge of Internet and HTML

Course Goals

• Gain the basic knowledge and understanding of the scenarios and technical aspects of the mySAP.com Strategy

• Understand the mySAP.com Workplace elements, as well as its architecture

• Experience some typical project issues

Course Content

• Overview of SAP Electronic Commerce - Fundamental aspects, Electronic CommerceProducts and Solutions

• Planning and Execution of SAP Electronic Commerce Projects

• SAP @ Web overview - Internet, Intranet and WWW, ITS ( Internet Transaction Server),Business Connector Fundamentals

• mySAP.com Workplace - Architecture and Security, Central User Management, Definitionof Roles, MiniApps, Customizing Settings, Integration of Systems, Drag &Relate

• SAP R/3 Authorization Concept - Elements of R/3 Authorization concept, User Master Records, profile generator, Access Control and User Administration, Analysis andMonitoring functions, Special Authorization objects

Note

• There is NO Certification exam offered at the end of TAMY10 - Workplace.

• Certification exams are offered at the conclusion of ECO210 - Business-to-BusinessProcurement 2.0B covering topics of the TAMY10 - Workplace and ECO210.

• The TAMY10 - Workplace Academy is recommended as a pre-requisite for ECO210-Business-to-Business Procurement.



© SAP AG 48


See: 2.2 mySAP Customer Relationship Management

2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-Procurement Page 27

2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement Page 29



© SAP AG 49

2.5 mySAP Product Life-Cycle Management

© SAP AG 2000


PLM Partner Curriculum

Production

Planning -

Foundation

TAPP10 10 days Certification

PP

Application

Consultant

Prerequisite

Knowledge

Production

Planning -

Competence

TAPP30 15 days

Production

Planning -

Extended

TAPP20 5 days

Prerequisite

Knowledge

Certification

PP

Application

ConsultantProduction Planning

TAPP40 25 days

Prerequisite

Knowledge

Certification

PS Application

ConsultantProject System

TAPS10 15 days

Prerequisite

Knowledge

Certification

PM

Application

ConsultantPlant Maintenance

TAPM50 5 days


See: 3.2 mySAP Technology – Solution Management Page 86



© SAP AG 50


2.5.1.1 TAPP10 – Production Planning – Foundation Release 4.6

Length

• 10 Days

Target Audience



Prerequisites

• Sound business know-how in production planning


Course Goals


• An overview of organizational structures and functionality in the Production Planning( PP) module.

Course Content

• Overview of business processes in production planning

− including Capacity planning ( Overview)


• Overview of SAP architecture• Production Planning module ( PP)

− PP basic data



© SAP AG 51

2.5.1.2 TAPP20 – Production Planning – Extended Release 4.6

Length

• 5 Days

Target Audience



Prerequisites


• An in-depth study of functionality and configuration in Basic Data

Course Goals• A study of functionality in the Production Planning, Product Cost Planning and Repetitive

Manufacturing

Course Content

• Production Planning module ( PP)

− Production planning

− Product Cost Planning

− Repetitive manufacturing



© SAP AG 52

2.5.1.3 TAPP30 – Production Planning – Competence Release 4.6

Length

• 15 Days

Target Audience



Prerequisites


• An in-depth study of the functionality and configuration in the Basic Data, ProductionPlanning, Production Cost Planning and Repetitive Manufacturing

Course Goals

• An in-depth study of functionality in Classification, Variant Configuration, ProductionOrders and LIS



• Detailed preparation for the R/3 Application Consultant certification test in ProductionPlanning ( PP).


Course Content


− Production orders

− Classification

− Variant Configuration ( Overview)

− Logistics Information System





− Mapping and presentation of business processes• Review and certification test



© SAP AG 53

2.5.1.4 TAPP40 – Production Planning Release 4.6

Length

• 25 Days

Target Audience



Prerequisites

• Sound business knowledge in the production planning area

• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows andsupervision

Course Goals• An overview of SAP functionality


• An in-depth study of functionality in the Production Planning ( PP) module.


• Detailed preparation for the R/3 Application Consultant certification test for ProductionPlanning

• The ability to work on SAP implementation projects under expert guidance

Course Content

• Overview of business processes in Production Planning





− PP basic data

− Production planning

− Product Cost Planning

− Production orders

− Capacity planning ( Overview)

− Repetitive manufacturing

− Classification− Variant Configuration ( Overview)

− Logistics Information System








© SAP AG 54

2.5.1.5 TAPS10 – Project System Academy

Length

• 15 Days

Target Audience

• Experienced SAP R/3 consultants to become certified SAP Project System consultants

Prerequisites

• In depth knowledge of SAP R/3 ( good knowledge of R/3 Accounting and Logistics)

• Experience in customer projects or business processes, or a business background

Objectives

• The seminar provides participants with important information on how to successfully use

the SAP Project System.• The seminar helps consultants prepare for the examination to become certified SAP

Project System consultants

Content

• Project structures

• Dates

• Capacities

• Material

• Costs and budget

• Revenues and Payments

• Period end closing

• Miscellaneous

− External services

− Reporting



© SAP AG 55

2.5.1.6 TAPM50 – Plant Maintenance Release 4.6

Length

• 5 Days

Target Audience



Prerequisites

• Extensive business management knowledge in the area of Plant Maintenance

• Attendance of or knowledge from the following courses in the general training catalog

• Recommended:

− LO100 Plant Maintenance

− LO805 Structuring and Managing Technical Objects− LO810 Preventive Maintenance and Service

− LO815 Maintenance Processing: Operational Functions

− LO816 Maintenance Processing: Controlling Functions

Course Goals

• The workshop is used as preparation for the certification test for R/3 applicationconsultants in Plant Maintenance.

Course Content

• Revision of the most important topics in the above-named courses

• Implementation of module knowledge by configuring a model company using specifiedbusiness processes




© SAP AG 56





© SAP AG 57

2.6 mySAP Human Resources

© SAP AG 2000


mySAP HR Partner Curriculum

Human

Resources -

Foundation

TAHR10 10 days Certification

HR

Application

Consultant

Prerequisite

Knowledge

Human

Resources -

Competence

TAHR30 15 days

Human

Resources -

Extended

TAHR20 5 days

Prerequisite

Knowledge

CertificationHR

Application

ConsultantHuman Resources

TAHR40 25 days





© SAP AG 58


2.6.1.1 TAHR10 – Human Resources – Foundation Release 4.6

Length

• 10 Days

Target Audience



Prerequisites

• Sound business know-how in human resources area


Course Goals


• An overview of organizational structures and functionality in the Human Resources ( HR)module.

Course Content

• Overview of business processes in Human Resources

• Overview of SAP R/3 Human Resources module

• Master Data in HR

• Organizational Management• Personnel Development

• Training and Events Management



© SAP AG 59

2.6.1.2 TAHR20 – Human Resources – Extended Release 4.6

Length

• 5 Days

Target Audience



Prerequisites


Course Goals

• An in-depth study of functionality in the Human Resources ( HR) module

Course Content


• Configuration of HR Administration and Security

• Human Resources Information System



© SAP AG 60

2.6.1.3 TAHR30 – Human Resources – Competence Release 4.6

Length

• 15 Days

Target Audience



Prerequisites


Course Goals

• An in-depth study of functionality in the Time Recording, Time Evaluation, Payroll Accounting.


• Detailed preparation for the R/3 Application Consultant certification test for HumanResources


Course Content

• Configuration of Time Recording

• Cross Application Time Recording• Overview of Time Evaluation

• Overview of Payroll Accounting

• HR Integration

• Recruitment or Country-specific payroll or Benefits ( Country Specifics)








© SAP AG 61

2.6.1.4 TAHR40 – Human Resources Release 4.6

Length

• 25 Days

Target Audience



Prerequisites

• Sound business know-how in human resources area


Course Goals



• An in-depth study of functionality in the Human Resources ( HR) module


• Detailed preparation for the R/3 Application Consultant certification test for HumanResources


Course Content

• Overview of business processes in Human Resources

• Overview of SAP R/3 Human Resources application


• Organizational Management

• Configuration of Master Data

• Configuration of HR Administration and Security

• Human Resources Information System

• Configuration of Time Recording

• Cross Application Time Recording

• Overview of Time Evaluation

• Overview of Payroll Accounting

• HR Integration• Recruitment or

Country-specific payroll or Benefits ( Country Specifics)

• Overview of SAP implementation tools and ASAP.







© SAP AG 62





© SAP AG 63

2.7 mySAP Financials

© SAP AG 2000


mySAP Financials Partner Curriculum

Financial

Accounting -

Foundation

TAFI10 10 days Certification

FI

Application

Consultant

Prerequisite

Knowledge

Financial

Accounting -

Competence

TAFI30 15 days

Financial

Accounting -

Extended

TAFI20 5 days

Prerequisite

Knowledge

Certification

FI Application

ConsultantFinancial Accounting

TAFI40 25 days

Controlling -

Foundation

TACO10 10 days Certification

CO

ApplicationConsultant

Prerequisite

Knowledge

Controlling -

Competence

TACO30 15 days

Controlling -

Extended

TACO20 5 days

Prerequisite

Knowledge

Certification CO

Application

ConsultantControlling

TACO40 25 days

© SAP AG 2000


mySAP Financials –SEM Partner Curriculum

Certification

SEM Application

Consultant

R/3 FI/CO

Certified or

Experienced

Consultant

2000

SEM Academy

TASEM2 10 days

Case Study

5 days

P l a n n

e d Q 3





© SAP AG 64


2.7.1.1 TAFI10 – Financial Accounting – Foundation Release 4.6

Length

• 10 Days

Target Audience



Prerequisites

• Sound business know-how in Financial Accounting


Course Goals


• An overview of organizational structures and functionality in the Financials ( FI) module.

• An overview of organizational structures and functionality in the Controlling ( CO)module.

Course Content

• Overview of business processes in financials

• Overview of business processes in controlling

• G/L accounting− Master Data

− Document Control

− Posting Control

− Posting Tips

− Currencies

− Taxes

− G/L Accounts

• Cash Management

− Manual Check Deposit

− Manual Bank Statement

• Overview of EC-CS



© SAP AG 65

2.7.1.2 TAFI20 – Financial Accounting – Extended Release 4.6

Length

• 5 Days

Target Audience



Prerequisites




Course Goals

• Detailed understanding of the functionality and Customizing of the Accounts Payable and Accounts Receivable Accounting areas.

Course Content

• Accounts payable accounting

− Vendor Accounts

− Invoice and Credit Memo Entry

− Basics of the Procurement Process

− Automatic Payments

− Special G/L Transactions

• Accounts receivable accounting

− Customer Accounts

− Clearing

− SAPScript Overview

− Special G/L Transactions

− Additional local currencies

− Receivables

− Overview of Credit/Risk Management

• Reporting Tools



© SAP AG 66

2.7.1.3 TAFI30 – Financial Accounting – Competence Release 4.6

Length

• 15 Days

Target Audience



Prerequisites

• Sound business know-how in financials.


Course Goals



• An in-depth study of functionality in the Financial Accounting ( FI) module, includingClosing, Asset Management ( AA), Special Ledger ( FI-SL) and Controlling.


• Detailed preparation for the R/3 Application Consultant certification test in Financial Accounting.


Course Content

• Closing

− Financial statement version

− Assets and Liabilities

− Profit and Loss

− Customizing Technical, Organizational and Document

− Closing Process

• Production Start-up

• Special Purpose Ledger

− Special reporting requirements

− Characteristics and key figures

− Defining table requirements− Setting up the FI-SL environment

− Postings and adjustments

− Validations, substitutions and rules

− Sets and Variables

• Report Painter Overview

• Asset Management module

− Organizational structures

− Asset transactions

− Configuration and organization

− Periodic Processing

− Data Transfer • Controlling ( CO) module

− Overhead Management Overview



© SAP AG 67

• Organizational units

• Master Data

• Event-Based Postings

• Period-End Closing

• Planning

− Internal Orders Overview− Profit Center Overview

• Overview of SAP implementation tools and ASAP.







© SAP AG 68

2.7.1.4 TAFI40 – Financial Accounting Release 4.6

Length

• 25 Days

Target Audience



Prerequisites

• Sound business know-how in financials.


Course Goals



• An in-depth study of functionality in the Financial Accounting ( FI) module, including Asset Management ( AA), Special Ledger ( FI-SL), Cash Management ( TR-CM) andOverhead Management ( CO-OM).


• Detailed preparation for the R/3 Application Consultant certification test in Financial Accounting.


Course Content

• Overview of business processes in financials and controlling




• Financial Accounting ( FI) module

− G/L accounting

− Master Data

− Document Control

− Posting Control

− Posting Tips− Currencies

− Taxes

− G/L Accounts

− Accounts payable accounting

− Accounts receivable accounting

− Overview of credit management

− Overview of invoice verification

− Closing

• Asset Management module

• Controlling ( CO) module

− Overhead Management− Internal Orders

− Profit center analysis overview



© SAP AG 69

• Configuration and organization

• Cash Management

− Manual Check Deposit

− Manual Bank Statement

• Special Ledger

• Integration workshop− Setting up a model company





© SAP AG 70

2.7.1.5 TACO10 – Controlling – Foundation Release 4.6

Length

• 10 Days

Target Audience



Prerequisites

• Sound business know-how in controlling


Course Goals




Course Content


• Overview of Financial Accounting ( FI) module and Reporting


− G/L accounting



• Overview of Cost Management and Controlling

• Overhead Management

− Master data

− Data flow

− Event-based posting

− Period-end activities

− Planning

− Variance calculation

− Reconciliation with FI



© SAP AG 71

2.7.1.6 TACO20 – Controlling – Extended Release 4.6

Length

• 5 Days

Target Audience



Prerequisites



• An in-depth study of functionality and configuration in Overhead Management.

Course Goals

• A study of functionality in the Internal Orders, Report Painter and Schedule Manager.

Course Content

• Overhead Orders

− Budget management and availability control

− Data flow

− Period-end closing

− Planning

• Basics of the Report Painter

• Overview of the Schedule Manager




© SAP AG 72

2.7.1.7 TACO30 – Controlling – Competence Release 4.6

Length

• 15 Days

Target Audience



Prerequisites

• An in-depth study of the functionality and configuration in the Cost Center Accounting,Internal Orders and Report Painter

Course Goals

• An in-depth study of functionality in Product Cost Planning, Cost Object Controlling, Activity Based Costing, Profitability Analysis and Profit Center Accounting.


• Detailed preparation for the R/3 Application Consultant certification test in Controlling.


Course Content

• Product Cost Planning

− Master data

− Material costs

− Production costs

− Overhead costs

− Product cost estimate using bill of material and routing

− Product cost estimate without quantity structure

− Reference and simulation costing

− Costing variants

• Cost Object Controlling

− Cost Objects

− Simultaneous costing

• Overview of Activity Based Costing

− Basic data and structures− Planning

− Actual postings

− Process template and environment

• Profitability Analysis

− Costing-based and account based methods

− Master data

− Valuation and derivation

− Flow of actual values

− Plan integration and planning tools

− Multi dimensional Drill-Down Reporting

• Profit Center Accounting− Account based period accounting method

− Basic settings



© SAP AG 73

− Object assignment to profit center

− Actual data flow

− Transfer prices

− Profit center planning


− Setting up a model company− Mapping and presentation of business processes




© SAP AG 74

2.7.1.8 TACO40 – Controlling Release 4.6

Length

• 25 Days

Target Audience



Prerequisites

• Sound business know-how in controlling


Course Goals


• An introduction to the SAP implementation tools.

• An in-depth study of functionality in the Controlling ( CO) module.


• Detailed preparation for the R/3 Application Consultant certification test in Controlling


Course Content



• Overview of Financial Accounting ( FI) module and Reporting


− G/L accounting



• Overview of Cost Management and Controlling

• Overhead Management

− Master data

− Data flow

− Event-based posting

− Period-end activities

− Planning

− Variance calculation

− Reconciliation with FI

• Overhead Orders

− Budget management and availability control

− Data flow

− Period-end closing

− Planning

• Profitability Analysis

− Costing-based and account based methods

− Master data− Valuation and derivation

− Flow of actual values



© SAP AG 75

− Plan integration and planning tools

− Multi dimensional Drill-Down Reporting

• Basics of the Report Painter

• Product Cost Planning

− Master data

− Material costs− Production costs

− Overhead costs

− Product cost estimate using bill of material and routing

− Product cost estimate without quantity structure

− Reference and simulation costing

− Costing variants

• Cost Object Controlling

− Cost Objects

− Simultaneous costing

• Overview of Activity Based Costing

−Basic data and structures

− Planning

− Actual postings

− Process template and environment

• Profit Center Accounting

− Account based period accounting method

− Basic settings

− Object assignment to profit center

− Actual data flow

− Transfer prices

− Profit center planning







© SAP AG 76

2.7.1.9 TASEM2 – Strategic Enterprise Management Release 3.0

Length

• 10 Days

Target Audience

Application Consultants from SAP Partners

Prerequisites

Essential

• Basic business management knowledge from the areas of enterprise controlling andenterprise management.

• Sound business know-how in the area of financials.

• Basic knowledge of BW

Recommended• Experience in the organizational structures, functionality and configuration of the SAP

Financials or Controlling areas

• VBA Programming know-how

Course Goals

• Understand the advantages of a comprehensive software system for strategic enterpriseplanning

• Describe the practical business scenarios for strategic enterprise management

• Understand the functions and connections between the components of SEM and their integration with other R/3 components

• Understand the integration points between SEM and BW• Acquire detailed knowledge of possible applications for, and the application-specific

configuration of the main CPM functions

• Use the CPM functions for performance management in an enterprise, particularlyoperative target setting and analyzing deviations

• Realize business management requirements and end-user scenarios in: Data models,Planning models, Simulation model, Planning methods, Planning layouts

• Carry out system implementation, customizing, and integration with other SAP SEMapplications

• Prepares participants for the ”mySAP Financials – SEM Certified Consultant” test.

Course ContentSEM Overview

• Using SEM as a group controlling system

• Integration with operative components

• Strategic planning

• Enterprise planning

• Obtaining information internally and externally

• Company and management consolidation ( Business Consolidation)

• Management reporting

• Performance monitoring with Balanced Scorecard and Management Cockpit

• Stakeholder Relationship Management

•Connecting to the Business Information Warehouse ( BW)



© SAP AG 77

BW for SEM

• BW Architecture

• BW infoCubes

• BW InfoSources

• Data loading and monitoring

•Building Custom Objects in BW

• Building queries in BW

• Linkage to SEM-Measure Catalogue, SEM-BSC, SEM-MC, SEM-BPS, BCS

SEM-Corporate Performance Monitor

• Balanced Scorecards: Analysis of a Balanced Scorecard, Modeling a strategy, Linkingthe strategy to key figures and initiatives, Target setting with key figures

• Management Cockpit: Definition of walls, logical views, and frames, Definition of aCockpit hierarchy

• Overview of Business Explorer: Analysis and drilldown reporting

SEM-Business Planning and Simulation

• Data modelling and data collection• Layout Builder

• Parameterizing planning methods

• Dynamic simulation

• Simulation and model optimization

• SEM ABM Bridge

Review and Certification test



© SAP AG 78





© SAP AG 79

2.8 mySAP Workplace

© SAP AG 2000

Prerequisite Application Consultant

mySAP Workplace Partner Curriculum

Certified or

experienced

Consultant

mySAP.com Workplace

TAMY10 5 days





© SAP AG 80


See: 2.4 mySAP E-Procurement

2.4.2.5 TAMY10 – mySAP.com Workplace Page 47



© SAP AG 81





© SAP AG 82

3 Infrastructure and Services

3.1 mySAP Technology – Development

© SAP AG 2000

Prerequisite Application Development Consultant

mySAP Technology - Development Partner Application Curriculum

ABAP Workbench

Basics

TABC41 10 daysCertification

ABAP Appl.

ConsultantPrerequisite

Knowledge

Interfaces for Data

Transfer

TABC43 5 days

Advanced

Programming in ABAP

Development

Workbench

TABC42 10 days

PrerequisiteKnowledge

Certification

ABAP Appl.Consultant Application Development - ABAP Workbench Academy

TABC40 25 days

Prerequisite

Knowledge

Certification

Web Appl.

ConsultantmySAP Web Application

Development Academy

TABC48 5 days

Cert. ABAP

Consultant

Certification

Interface Dev.

ConsultantmySAP Interface

Development Academy

TABC47 5 days



© SAP AG 83

3.1.1 Application Development Consultant

3.1.1.1 TABC40 – Application Development – ABAP WorkbenchAcademy 4.6

Length

• 25 days

Target Audience



Prerequisites

•Sound IT know-how, preferably operating system know-how

• Experience in another programming language


Course Goals

• This course is designed for ABAP beginners and application consultants with appropriateIT know-how, who wish to obtain certification as R/3 consultants for the ABAPWorkbench after the 5 week training.

• Participants will learn about the ABAP programming language, and will learn how to usethe ABAP Workbench tools to develop their own business applications

• Participants will learn to enhance the standard SAP software to meet specific customer

requirements.• This course also covers: the advantages of the client/server architecture for

programming; performance issues; procedures and special features of developmentprojects.

Course Content

• ABAP Workbench Basics ( week 1 - 2 "TABC41")

− Basis technology overview

− ABAP Workbench

− ABAP Dictionary

− ABAP Development Projects

• Advanced Programming in ABAP Development Workbench ( week 3 - 4 "TABC42")

− Techniques of List Processing

− Transaction Programming

− Database Updates

− Enhancements and Modifications

• Interfaces for Data Transfer ( week 5 "TABC43")




© SAP AG 84

3.1.1.2 TABC48 – mySAP Web Application Development Academy

Length

• 5 days

Target Audience



Prerequisites

• Sound IT know-how

• Basic HTML and JavaScript knowledge ( recommended)

• ABAP knowledge and experience in ABAP Workbench – Concepts and Tools ( BC400),Programming User Dialogs ( BC410), Programming Database Updates ( BC414) OR

certified SAP Application Consultant for ABAP

Course Goals

• This course is designed for mySAP developers familiar with ABAP development, whowish to obtain a qualification as a mySAP Web Development Consultant after the 1 weektraining.

• Participants will learn about the selection and implementation of mySAP webprogramming models.

• Participants will learn about selecting and implementing an appropriate mySAP interfacetechnique

Course Content• mySAP Web Programming Models: The Big Picture

• Internet Transaction Server sRFC

− ITS Architecture

− SAP GUI for HTML

− Easy Web Transactions

− ITS Flow Logic

− HTML Business

− Transport and Modification Concept

• Web Application Server

− Business Server Pages

• Workplace and MiniApps• Analysis and Optimization of Web Applications


Note

• The course documentation is only available in English.



© SAP AG 85

3.1.1.3 TABC47 – mySAP Interface Development Academy

Length

• 5 days

Target Audience



Prerequisites

• Certified SAP Application Consultant 2000 for ABAP

Course Goals

• This course is designed for SAP Application Consultants for ABAP, who wish to obtain

qualification as a mySAP Interface Development Consultant after 1 week training.• Participants will learn about selecting and implementing an appropriate mySAP interfacetechnique

Course Content

• Overview mySAP Interface Development

• Remote Function Call ( RFC)

− sRFC

− aRFC

− tRFC

− Qrfc

• Business Application Programming Interface ( BAPI)

− Business Object Repository

− Calling BAPIs

− Enhancing BAPIs

• Application Link Enabling ( ALE)

− IDOCs and message types

− Distribution Mode

− Application Interface

• Business Connector

− Routing

− Mapping ( Business Connector Developer)

• Examination

Note




© SAP AG 86

3.2 mySAP Technology – Solution Management

© SAP AG 2000

Prerequisite Technical ConsultantmySAP Technology - Solution Management Partner Curriculum

Level 3R/3 Administration

on UNIX

TABC10 15 days Certification

Technical


Knowledge

Performance

Analysis & Tuning

TABC30 5 days

DBA ORACLE

TABC20 5 days

Prerequisite

Knowledge

Certification

Technical

ConsultantTechnical Consultant

Training - UNIX / ORACLE

TABCUO 25 days

R/3 Administration

on NT


Technical


Knowledge

Performance

Analysis & Tuning

TABC30 5 days

DBA ORACLE

TABC20 5 days

Prerequisite

Knowledge

CertificationTechnical

ConsultantTechnical Consultant

Training - NT / ORACLE

TABCNO 25 days

R/3 Administration

on NT


Technical


Knowledge

Performance

Analysis & Tuning

TABC30 5 days

DBA MS SQL

Server

TABC21 5 days

Prerequisite

Knowledge

Certification

Technical

ConsultantTechnical Consultant Training

- NT / MS SQL Server

TABCNS 25 days

© SAP AG 2000

Level 3Prerequisite Technical Consultant – Enhanced Training

mySAP Technology - Solution Management Partner Curriculum

Cert. Technical

ConsultantSAP R/3 Operating System and Database Migration

TABC92 3 days

Cert. Technical

ConsultantDB2 UDB on UNIX and Windows NT

TABC67 3 days Add. Certification

Technical

Consultant

Cert. Technical

ConsultantmySAP.com Upgrade Training

TAU4BC 5 days Re-Certification

Technical

Consultant

Technical Consultant – Upgrade Training



© SAP AG 87


3.2.1.1 TABCUO – Technical Consultant Training – UNIX/ORACLE

TABC10: 1. + 2. + 3. Week

Technical Consultant Training 1 - R/3 Administration on UNIX

TABC20: 4. Week

Technical Consultant Training 2 - DBA ORACLE

TABC30: 5. Week

Technical Consultant Training 3 - Performance Analysis &Tuning

Length

• 5 weeks

Target Audience

• future SAP R/3 Technical Consultants

• experienced system administrators - UNIX

• experienced database administrators - ORACLE

• with no or less R/3 knowledge.

Prerequisites

• In-depth knowledge of the UNIX operating system, ORACLE database and TCP/IPnetwork administration.

• Practical experience of the UNIX operating system, ORACLE database and TCP/IPnetwork administration is essential for passing the ”SAP R/3 Certified TechnicalConsultant UNIX/ORACLE” exam.

Course Goals

• Course participants receive comprehensive expert level training in R/3 Systemmanagement.

• The course prepares participants for the ”SAP R/3 Certified Technical ConsultantUNIX/ORACLE” test.

Course Content

• Week 1 ( OS dependent, DB independent) - "TABC10"− R/3 Basis Technology

− R/3 System Management UNIX

− Technical Core Competence

− R/3 Installation Check

• Week 2 + 3 ( OS and DB independent) - "TABC10"

− R/3 Advanced System Administration

− SAP Workplace Core Competence

− ITS Administration

− Software Logistics

− ASAP Technical Implementation

• Week 4 ( OS independent, DB dependent) - "TABC20"

− Database Administration - ORACLE



© SAP AG 88

− SQL Cache Analysis - ORACLE


− R/3 Workload Analysis

− Technical Optimization of ALE Processing


Note

• During the first week of the course, we will address operating system dependent topicsfor performing the R/3 administration. The fourth week addresses database specifictopics for the R/3 database administration. The fifth week covers specific topics for SAPR/3 Technical Consultants.

• Training material is in English. The training course does not include the installation of anactual system.



© SAP AG 89

3.2.1.2 TABCNO – Technical Consultant Training – NT/ORACLE

TABC11: 1. + 2. + 3. Week

Technical Consultant Training 1 - R/3 Administration on NT

TABC20: 4. Week

Technical Consultant Training 2 - DBA ORACLE

TABC30: 5. Week


Length

• 5 weeks

Target Audience

• future SAP R/3 Technical Consultants• experienced system administrators - NT

• experienced database administrators - ORACLE


Prerequisites

• In-depth knowledge of the NT operating system, ORACLE database and TCP/IP networkadministration.

• Practical experience of the NT operating system, ORACLE database and TCP/IP networkadministration is essential for passing the ”SAP R/3 Certified Technical ConsultantNT/ORACLE” exam.

Course Goals


• The course prepares participants for the ”SAP R/3 Certified Technical ConsultantNT/ORACLE” test.

Course Content

• Week 1 ( OS dependent, DB independent) - "TABC11"

− R/3 Basis Technology

− R/3 System Management NT

− Technical Core Competence− R/3 Installation Check








− Database Administration - ORACLE − SQL Cache Analysis - ORACLE



© SAP AG 90





Note





© SAP AG 91

3.2.1.3 TABCNS – Technical Consultant Training – NT/MS SQLServer

TABC11: 1. + 2. + 3. Week

Technical Consultant Training 1 - R/3 Administration on NT

TABC21: 4. Week

Technical Consultant Training 2 - DBA MS SQL Server

TABC30: 5. Week


Length

• 5 weeks

Target Audience• future SAP R/3 Technical Consultants

• experienced system administrators - NT

• experienced database administrators - MS SQL Server


Course Goals


• The course prepares participants for the ”SAP R/3 Certified Technical Consultant NT/MSSQL Server ” test.

Prerequisites

• In-depth knowledge of the NT operating system, MS SQL Server database and TCP/IPnetwork administration.

• Practical experience of the NT operating system, MS SQL Server database and TCP/IPnetwork administration is essential for passing the ”SAP R/3 Certified TechnicalConsultant NT/ MS SQL Server ” exam.

Course Content

• Week 1 ( OS dependent, DB independent) - "TABC11"

− R/3 Basis Technology

− R/3 System Management NT

− Technical Core Competence

− R/3 Installation Check







• Week 4 ( OS independent, DB dependent) - "TABC21"− Database Administration - MS SQL Server



© SAP AG 92

− SQL Cache Analysis - MS SQL Server





Note





© SAP AG 93

3.2.1.4 TABC39 ( delivered via IBM as ESP39K) – TechnicalConsultant Training - UNIX / DB2-390

Length

• 20 days

Target Audience


• experienced system administrators - UNIX

• experienced database administrators - DB2-390


Prerequisites

• In-depth knowledge of the OS/390 and UNIX operating system, DB2-390 database andTCP/IP network administration.

• Practical experience of the OS/390 and UNIX operating system, DB2-390 database andTCP/IP network administration is essential for passing the ”SAP R/3 Certified TechnicalConsultant UNIX/DB2-390” exam.

Course Goals


• The course prepares participants for the ”SAP R/3 Certified Technical ConsultantUNIX/DB2-390” test.

Course Content

• R/3 Basis Technology

• R/3 System Management UNIX

• Technical Core Competence

• R/3 Installation Check

• R/3 Advanced System Administration

• SAP Workplace Core Competence

• ITS Administration

• Software Logistics

• ASAP Technical Implementation

• Database Administration - DB2-390

• R/3 Workload Analysis

• Technical Optimization of ALE Processing

Note

• Training material is in English.

• We recommend that you bring a laptop with CD-ROM drive to review self-study coursecontents after training hours and over weekends.

• The training course does not include the installation of an actual system.

• On the last day of the course, participants will have the chance to take the ”SAP R/3Certified Technical Consultant UNIX/DB2-390” exam. The exam fee is included in the coursefee.



© SAP AG 94

Contact in IBM

• Rolf Bienert

IBM GmbH

Bildungszentrum ( KST 2940)Theodor-Althoff Str. 145133 Essen

Phone: +49-201-7297-345Email: [email protected]



© SAP AG 95

3.2.1.5 TABCAS – Technical Consultant Training AS/400

Length

• 4 weeks

Target Audience


• experienced system administrators – AS/400

• experienced database administrators – DB2/400

with no or less R/3 knowledge

Prerequisites

• In-depth knowledge of the AS/400 operating system, DB2/400 database and TCP/IPnetwork administration

• Practical experience of the AS/400 operating system, DB2/400 database and TCP/IPnetwork administration is essential for passing the ”SAP R/3 Certified Technical Consultant AS/400” exam.

Course Goals


• The course prepares participants for the ”SAP R/3 Certified Technical Consultant AS/400” test

Course Content

• Software Logistics

• ASAP Technical Implementation

• Database Administration R/3 Basis Technology

• R/3 System Management AS/400

• Technical Core Competence

• R/3 Installation Check

• R/3 Advanced System Administration

• SAP Workplace Core Competence

• ITS Administration

• DB2/400

• R/3 Workload Analysis

• Technical Optimization of ALE Processing• Review and Certification Test

Note


• On the last day of the course, participants will have the chance to take the ”SAP R/3Certified Technical Consultant AS/400” exam. The exam fee is included in the course fee.



© SAP AG 96

3.2.1.6 TABC67 – DB2 UDB on UNIX and Windows NT

Length

• 3 days

Target Audience

• experienced, certified „SAP R/3 Technical Consultants“

• very experienced SAP customers with at least 6 months of production system experience

Prerequisites

• certified „SAP R/3 Technical Consultants“, e.g. UNIX/ORACLE, NT/SQL Server

Course Goals

• This course communicates the deep integration of R/3 and DB2 Universal Database

running on UNIX and Windows NT systems.• It delivers in-depth knowledge about DB2 specific administration issues on R/3.

• One of the tasks in this course is the mastering of an R/3 Installation on Linux Servers

• Main emphasis is put on the technology and architecture of DB2 Universal DatabaseVersion 6 and 7.

• The operating system independent administration of R/3 Release 4.6 on DB2 UDB will befrequently discussed.

Course Content

• SAP course BC535 ( “TCC DB2 UDB on UNIX and Windows NT” )

• Installation of R/3. 4.6B/C on Linux Servers with the help of Installation Guides andfurther documentation

• Database-Backup / Restore

• Redirected Restore - Transformation of the Database Layout

• Database-Recovery Scenarios

• Database-Log-File Handling

• Database-Monitoring and CCMS

• Fault Analysis

• Analysis of the System Load

• DB Tuning Tips &Tricks

• High Availability Options

• Explanation of the installation process ( theory)

• Practical installation of a complete R/3 System on a DB2 UDB Database under Linux− Theory: Explanation of the Installation process

− Practical: Linux System adjustment and setup, Installation of the DB2 Databasesoftware and of a central Instance, Build and Load of the R/3 Database, R/3- and DB2-specific follow up tasks

• Hands-On excercises on installed R/3 systems for more detailed administrationknowldege



© SAP AG 97

Note

• The course will not cover DB2/390 or DB2/400.

• The course documentation is only available in English



© SAP AG 98

3.2.1.7 TABC92 – SAP R/3 Operating System and DatabaseMigration

Length

• 3 days

Target Audience

• Experienced certified „SAP R/3 Technical Consultants“, minimum release 4.0/4.x, fromPartner Companies

Prerequisites

• Experienced certified „SAP R/3 Technical Consultants", minimum release 4.0/4.x, of anyoperating system and database

Course Goals

• The training communicates in a compact form how to migrate a hardware platform,operating system and database ( heterogeneous migration).

Course Content

• R/3 - Platforms and licensing

• What does "Migration" mean: Homogeneous and heterogeneous migration?

• Effects of a heterogeneous migration

• SAP Migration service

• Requirements for a migration

•

Migration process ( Enrolment, migration project, approval, Hardware procurement,Remote access, ...)

• Migration tools

• Migration - preparation

• Demonstration of a final migration

• Migration - follow-up

• Database and R/3 Release Miscellaneous

Note


• A database migration will be demonstrated during the course. No practical exercises are

included.



© SAP AG 99

3.2.1.8 TAU4BC – mySAP.com Upgrade Training

Length

• 5 Days

Target Audience

• Experienced, certified SAP R/3 Technical Consultants 4.0

Prerequisites

• Certified SAP R/3 Technical Consultants 4.0

• Essential

− Working knowledge of NT Server or Workstation

− Working knowledge of Microsoft Internet Information Server

− Basic Internet Concepts ( Web Server, http( s), HTML)

Course Goals

• Learn and understand the essential changes in SAP R/3 Basis Administration betweenR/3 Release 4.0B and 4.6B

• Understand the mySAP.com Workplace

• Learn how to administer the mySAP.com Workplace

• Understand the concepts of the mySAP.com Workplace and its components.

• Understand how to configure and administer the mySAP.com Workplace and itscomponents.

Course Content

• Delta in R/3 Basis Administration Release 4.0B - 4.6B

− Frontend

− OCS Packages and R/3 Upgrades

− System Administration Assistant

− Central User Management


− Modification Assistant

− CCMS Monitoring

• mySAP.com Workplace - Overview

− Architecture, Security, Roles, MiniApps, Drag&Relate

• Technical Core Competence - Workplace

− Workplace Architecture

− Workplace Configuration


− Single Sign On

− Internet Transaction Server Configuration and Monitoring

Notes

• We recommend that you attend this workshop after gaining a basic familiarity with R/3System administration.

• The course material is in English.



© SAP AG 100

• The course prepares the participants to upgrade their existing SAP Technical Consultantcertificate 4.0 to certification 2000 level ( R/3 4.6 including Workplace).



© SAP AG 101

3.3 mySAP Technology – Workflow

© SAP AG 2000


mySAP Technology - Workflow Partner Application Curriculum

Prerequisite

Knowledge

Certification

WF

Application

Consultant

SAP Business Workflow

Academy

TAWF10 10 days



© SAP AG 102


3.3.1.1 TAWF10 – SAP Business Workflow Academy Release 4.6

Length

• 2 weeks

Target Audience

• Experienced SAP R/3 consultants who wish to train to become certified SAP BusinessWorkflow consultants

• Administrators and project team members from partners, who have a very goodknowledge of SAP R/3 and wish to implement major workflow projects

Prerequisites

• In-depth knowledge of SAP R/3 ( R/3 architecture, good knowledge of at least one R/3application)

• Solid ABAP Workbench knowledge and experience

• Experience of customer projects or business processes, or a business background

Course Goals

• The training provides participants with important information on how to successfully planand implement projects with SAP Business Workflow.

• The training helps consultants prepare for the examination to become certified SAPBusiness Workflow consultants.

Course Content

• Areas of application and general overview

• SAP Business Workflow architecture

• Workflow implementation projects with ASAP

• Role-based consolidation units, in which the participants are given detailed informationabout the concepts and technology behind SAP Business Workflow, and consolidatewhat they have learned with practical exercises. The role-based course structurefacilitates access to the material with a task-oriented viewpoint. The consolidation unitsare split according to the following roles: project manager, workflow user, workflowdeveloper, system integrator and workflow administrator.Topics include:

− Business Workplace− Workflow design

− Workflow templates, Workflow Wizards, ad hoc functionality

− Development environment, Business Object Repository

− Single-step/multistep tasks, events, containers, routing, WAPIs

− Organizational Management, roles

− Runtime system

− Reporting, Workflow Information System

− Configuration, administration, tuning, error handling

− Integration technologies for SAP Business Workflow ( for example, the integration of MS Outlook, Lotus, SAPforms, workflow and archiving, Web integration)




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3.4 mySAP Technology – CSP Development

© SAP AG 2000

Level 3Prerequisite Complementary Software Partner (CSP)

mySAP Technology - CSP Development Partner Curriculum

Prerequisite

KnowledgeSAP Integration Technologies Overview

TACA90 5 days



© SAP AG 104


3.4.1.1 TACA90 – SAP Integration Technologies Overview

Length

• 5 days

Target Audience

• Developers of SW-Partner Companies

• Technical Project Leader of SW-Partner Companies

Prerequisites

• Knowledge of the programming languages C/C++ is required, knowledge of Visual Basicoptional.

Course Goals

• This course provides an overview of connecting complementary applications to R/3 usingSAP Business Interfaces.

• Developers and technical project leaders get an overview of the R/3 Basis Technologyand SAP‘s technologies for interoperability between R/3 and external applications.

• The overview of the R/3 Basis Technology includes the R/3 client/server architecture aswell as the use of the SAP Graphical User Interface ( SAPGUI).

• Interface programming starts with an overview of SAP‘s integration technologies,followed by a discussion of the integration-related R/3 tools and integration-relatedcustomizing options.

• The overview about SAP‘s Business Interfaces shows what business interfaces on theapplication level are available along major business processes supported by a standardR/3 system.

• To deepen the understanding of how to link external applications to R/3 exampleprograms for business interfaces are presented.

• Practical exercises including writing, compiling and running example programs are alsoprovided.

• Example programs and practical exercises are performed in a Windows-basedenvironment using C/C++ and Visual Basic.

• This class focuses on integration issues on the server level using SAP IntegrationTechnologies and SAP Business Interfaces.

• Desktop integration issues are not covered.• Using business interfaces for Internet integration is mentioned briefly and covered in

detail by a different class.

• Information about SAP‘s Complementary Software Program shows a wide range of partnership possibilities to benefit from business, sales and marketing support of their interface to SAP.

• Integration &Certification Services are presented to explain what technical support isprovided for software partners as part of the Complementary Software Program.



© SAP AG 105

Course Content

• R/3 Basis Technology

− Basis System and System Environment

− Client/Server Concept

− The Core of the System

− The User Interface• Remote Function Call ( RFC)

• Business Application Programming Interface ( BAPI)

• Application Link Enabling ( ALE)

• Complementary Software Program



© SAP AG 106

4 Contact Person Lists

4.1 Americas

Argentina &Chile Maria [email protected]

Tel: +54/1-317-1796Fax: +54/1-317-1701

BrazilSilvia [email protected]

Tel: +55/11-5503-454Fax: +55/11-5505-944

CanadaColette [email protected]

Tel: +1/416-228-2885Fax: +1/416-228-0488

MexicoMaria Fabiola [email protected]

Tel: +52/5-201-9512Fax: +52/5-201-9501

U.S.A.Margaret [email protected]

Tel: +1/781-672-6585Fax: +1/781-684-6410

Venezuela, Colombia &Peru

Natali Holzhacker [email protected]

Tel: +58/2-276-5576Fax: +58/2-276-5520

4.2 Europe &Africa

BelgiumMichael [email protected]

Tel: +32/2-6746-512Fax: +32/2-6746-749

FranceIsabelle Muther [email protected]

Tel: +33/1-49-74-4567Fax: +33/1-49-74-4520

GermanyHenrike [email protected]

Tel: +49/6227-7-64622Fax: +49/6227-7-43850

HollandMarieke [email protected]

Tel: +31/73-645-7548Fax: +31/73-645-7699

Italy Michela [email protected] Tel: +39/65-4276Fax: +39/65-1800

Nordic CountriesTina [email protected]

Tel: +45/43-26- 39-07Fax: +45/43-26-38-89

SpainMichael [email protected]

Tel: +34/91-456-47760Fax: +34/91-456-72 01

SwitzerlandPeter [email protected]

Tel: +41/62-2120-224Fax: +41/62-2130-487

United KingdomClare [email protected]

Tel: +44/181-917-6639Fax: +44/181-917-4050



South AfricaMelissa [email protected]

Tel: +27/11-235-6281Fax: +27/11-235-6271

4.3 Asia Pacific &Australia

ChinaStella [email protected]

Tel: +86/01-0656-18868Fax: +86/01-0852-98572

Hong KongRita [email protected]

Tel: +852-2539-1823Fax: +852-2539-1818

IndiaSaadia [email protected]

Tel: +91/91-22-4326943Fax: +91/91-22-4326972

JapanYaeko Machida

[email protected]

Tel: +81/3-5531-1507

Fax: +81/3-5531-1099

KoreaKyungmi [email protected]

Tel: +82/2-3775-0220Fax: +82/2-3775-0268

MalaysiaGigi [email protected]

Tel: +65/768-6595Fax: +65/249-18-1858

Philippines / Indonesia /Thailand

Gigi [email protected]

Tel: +65/768-6595Fax: +65/249-18-1858

Singapore Gigi [email protected]

Tel: +65/768-6595Fax: +65/249-18-1858

TaiwanEileen [email protected]

Tel : +886/2-2546-1800Fax : +886/2-2514-6408

AustraliaVictoria [email protected]

Tel: +61/612-9935-4838Fax: +61/612-9935-4520

Documents

Sap Solution Academy