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SAP Skills Forum 2014 Collaborate to Innovate Join us at a two-day knowledge-driven conference to innovate like never before. September 16 and 17, 2014, London © 2014 SAP SE or an SAP affiliate company. All rights reserved. SAP Annual Training Event

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Page 1: SAP Skills Forum 2014 Collaborate to Innovate - Olas Skills Forum 2014 Collaborate to Innovate ... Exclusive Insight Into the Future Strategy of SAP by Sven Denecken, ... What’s

SAP Skills Forum 2014Collaborate to Innovate Join us at a two-day knowledge-driven conference to innovate like never before.

September 16 and 17, 2014, London

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SAP Annual Training Event

Page 2: SAP Skills Forum 2014 Collaborate to Innovate - Olas Skills Forum 2014 Collaborate to Innovate ... Exclusive Insight Into the Future Strategy of SAP by Sven Denecken, ... What’s

E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

SAP Skills Forum 2014 Sessions

OPENING AND KEYNOTE

O Opening by SAP® Education

K Exclusive Insight Into the Future Strategy of SAP by Sven Denecken, Global Vice President of Strategy and Co-Innova-tion for Cloud Solutions at SAP

ANALYTICS SOLUTIONS

Business Intelligence Solutions from SAP

D01 Exposing real-time operational data with SAP HANA® Live

D02 SAP Lumira®: Data visualization made easy

D03 Getting started with SAP Predictive Analysis

D04 What’s new in release 7.4 of SAP BW powered by SAP HANA?

D05 What’s new in SPS 08 of SAP HANA?

SAP Solutions for Enterprise Performance Management

D10 Release 10.1 of SAP Business Planning and Consolidation: Embedded versus standard deployments (formerly unified versus classic)

D11 SAP Business Planning and Con solidation: Performance stress testing for assured performance

D12 SAP Business Planning and Con solidation: Master data on the fly

D13 SAP Business Planning and Con solidation: Customization of process chains

HE14 SAP Business Planning and Con solidation, add-in for Microsoft Office: Reporting with Microsoft Excel

SAP Solutions for Governance, Risk, and Compliance

D20 Unlocking shared benefits by integrat- ing separate SAP solutions for GRC (SAP Access Control, SAP Process Control, and SAP Risk Management applications)

D21 Understanding the architecture of release 10.0 of SAP solutions for GRC

D22 Compliance of the compliance tool: How to make GRC “practice what it preaches”

MOBILE SOLUTIONS

D30 Enterprise mobility strategy and SAP Mobile Platform: Latest updates and applications

D31 SAP Mobile Secure

DH32 OData consumption with SAP Mobile Platform

HE33 Build your own mobile application using design tools from SAP

USER EXPERIENCE

D40 Discover how to boost user produc-tivity and satisfaction with SAP Fiori®

H41 Experience SAP Screen Personas in action

D42 SAP Enterprise Portal: Road map for on premise, on demand, and on device

SAP HANA

H50 High availability and disaster tolerance features in SAP HANA

D51 Optimizing SUSE Linux for SAP HANA and SAP NetWeaver®

D52 Monitoring and administration with SAP HANA and SAP Solution Manager

D53 Making SAP HANA and SAP NetWeaver highly available

Process Integration

D60 Get inspired by the power of SAP Process Orchestration

Business Programming

D70 ABAP® in Eclipse: Develop like never before

D71 ABAP for use with SAP HANA

SAP CLOUD

SuccessFactors, an SAP Company

D80 SuccessFactors® Employee Central: What is unique about how SAP offers integration for SuccessFactors Employee Central?

D81 Attract and hire the best talent with SuccessFactors Recruiting Manage-ment and SuccessFactors Onboarding

D82/ D83

Align your workforce and shift the per-formance curve with SuccessFactors Performance & Goals

D82/ D83

Creating robust and objective succes-sion plans with SuccessFactors Succession & Development

D84/ D85

Learning 2.0: Advantages of a fully integrated learning platform

D84/ D85

Applying analytics data to talent decisions

Learning

D90 Learning with your head in the cloud: Introducing learning rooms

Cloud for Customer

D100 Work smarter. Sell better. Win more. It’s that simple with SAP Cloud for Sales and SAP Cloud for Marketing

D101 Multichannel service with real-time insight into performance with SAP Cloud for Service

D102 Integrating SAP Cloud for Customer

Customer Engagement and Commerce

D103 Customer engagement intelligence and omnichannel commerce with hybris

EXPERIENCE SESSIONS

E110 The power of Agile methodology: An introduction to the concept and interactive game

E120 Design thinking for business inno-vation: Live experience

SAP SKILLS FORUM 2014

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3E-mail: [email protected]@sap.com | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

WHO SHOULD ATTEND?

CFOs and financial managers, key users, competence center heads and members, CIOs and IT managers, functional and technical consultants, solution and IT architects, project man-agers, system and database administrators, and developers should attend the SAP Skills Forum event.

SAP software touches every part of the business, and every person is part of the innovation cycle. So, whether you are a C-level executive, technical guru, or functional mastermind, there is a matrix of sessions that you can benefit from.

BUILD YOUR PERSONALIZED AGENDA

SAP Skills Forum offers a unique mix of strategy and aware-ness sessions, functional and technical (high-level learning) sessions, and exciting hands-on and experience sessions. The modular format offers you the possibility to attend all sessions in one of the strategic streams: Analytics Solutions, Mobile Solutions, User Experience, SAP HANA, and SAP Cloud. Or you can build your personalized agenda with the topics of your choice across different streams that will make SAP Skills Forum a valuable and worthwhile event for you.

Day 1: September 16, 2014

08:30–09:30 Registration and Breakfast

09:30–10:0010:00–11:00

Opening and Keynote

11:30–13:00 D01 D10 D30 D40 H50 D70 D80 E110

14:00–15:30 D02 D20HE33

H41 D51 D90 D81 D102

16:00–17:30 D03 D11 D42 D52 D71 D82/D83 E120

17:30–21:00 Evening Eventvvv

Day 2: September 17, 2014

08:00–09:00 Reception and Breakfast

09:00–10:30 D04 D21 DH32 D42 D53 D70 D84/D85 D100

11:00–12:30 D03 D12 D31 E120 H50 D60 D80 D101

13:30–15:00 D05 D22HE33

D40 D51 D71HE14

D102

15:30–17:00 D02 D13 H41 D52 E110 D103

17:00–18:00 Q&A Open Forumvvv

O Opening

K Keynote

D Demo-rich lecture (1 hour 30 minutes)

H Hands-on workshop (1 hour 30 minutes)

HE Extended hands-on workshop (3 hours)

E Experience session (1 hour 30 minutes)

Legend

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SAP SKILLS FORUM 2014

4

O Opening by SAP Education

Opening and Keynote

E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

K Exclusive Insight Into the

Future Strategy of SAP by Sven Denecken, Global Vice President of Strategy and Co-Innovation for Cloud Solutions at SAP

Get exclusive insight into the future strategy of SAP from Sven Denecken, global vice president of strategy and co-innovation for cloud solutions at SAP. Discover how new, innovative technolo-gies can help you transform your busi-ness aspirations into real value. Learn how cloud, enterprise mobility, real-time analysis, the SAP HANA platform, Big Data, new user experience, and social collaboration can provide new inspira-tion for your future of learning, future of business, and future of work in the 21st century.

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5E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Analytics Solutions

BUSINESS INTELLIGENCE SOLUTIONS FROM SAP

D01 Exposing real-time operational

data with SAP HANA Live

Did you know that customers who run SAP Business Suite powered by SAP HANA are sitting on a gold mine of additional business content provided by SAP? SAP HANA Live offerings provide customers with a comprehen-sive virtual data model and ready-to- go business applications powered by SAP HANA. SAP HANA Live can also be used by customers who run the SAP HANA platform as a separate appliance. Find out how you can unleash this powerful foundation.

D02 SAP Lumira:

Data visualization made easy

In this demo-rich lecture, you will see how you can combine and visualize data from multiple sources in just a few clicks, presenting both big-picture and granular insights in a single view. Using a drag-and-drop interface, SAP Lumira software can help you create beautiful visualiza-tions, explore data, and share insights with your team.

D03 Getting started with

SAP Predictive Analysis

Predictive analysis is starting to shift from being an occasional specialist activ-ity to becoming a natural and consistent part of everyday business processes. SAP Predictive Analysis software is one of the hot topics for this year and has caught the attention of many of our customers who are looking to transition from retrospective analysis to predictive analysis in order to optimize their busi-ness performance. This session will provide you with the essential knowledge to get started.

D04 What’s new in release 7.4 of

SAP BW powered by SAP HANA?

In this lecture, you will see that SAP Business Warehouse (SAP BW) powered by SAP HANA continues to be the cor-nerstone of SAP’s data warehousing strategy. Find out why the combination of SAP BW and SAP HANA enables busi-nesses to simplify data modeling pro-cesses, increase the agility of the data warehouse, reduce the complexity of the data warehousing landscape, and com-bine the strengths of an SQL-oriented approach with an integrated data warehousing application.

D05 What’s new in SPS 08 of

SAP HANA?

The SAP HANA platform does not stand still. It is developing at a tremendous pace. With new releases every six months that add exciting new functionality, SAP HANA becomes even more compelling, opening up new opportunities for cus-tomers to power their analytics and applications using our in-memory plat-form. This session covers the latest features added to SAP HANA SPS 08.

SAP SOLUTIONS FOR ENTERPRISE PERFORMANCE MANAGEMENT

D10 Release 10.1 of SAP Business

Planning and Consolidation: Embedded versus standard deployments (formerly unified versus classic)

Compare and contrast the functionality and configuration of the two deployment methods in release 10.1 of SAP Business Planning and Consolidation application. Understand the implications for imple-mentation; ongoing maintenance; use of the models, and how they can be deployed independently or together; and database options, including SAP HANA platform requirements.

D11 SAP Business Planning and

Consolidation: Performance stress testing for assured performance

Ensuring performance before deploy-ment is important for any system. SAP Business Planning and Consolidation is an application that relies on servers, networks, and client systems that are all impacted by application design and build variations. See how an effective perfor-mance stress test can be used to ensure performance of a deployed system and highlight both system configuration and model design improvements, which can make order-of-magnitude differences to end-user response times.

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HE14 SAP Business Planning and

Consolidation, add-in for Microsoft Office: Reporting with Microsoft Excel

Various enterprise performance man-agement applications (SAP Business Planning and Consolidation, SAP Finan-cial Consolidation, and SAP Profitability and Cost Management) benefit from a common data analysis tool: the EPM add-in for Microsoft Office. Join this session for advanced reporting tips and tricks, demonstrated in SAP Business Planning and Consolidation. A good report is effi-cient, contains the right information for a process, and includes controls that protect users from making mistakes. This session includes some tips and tricks that can help developers put together reports that satisfy these standards and avoid the common mistakes seen in many SAP Business Planning and Consolidation application deployments.

SAP SOLUTIONS FOR GOVERNANCE, RISK, AND COMPLIANCE

D20 Unlocking shared benefits

by integrating separate SAP solutions for GRC (SAP Access Control, SAP Process Control, and SAP Risk Management applications)

Learn how you can leverage SAP solutions for governance, risk, and compliance (SAP solutions for GRC) to deliver value-adding functionality to your organization. In this session, we will explore the value proposition of each of the SAP solutions for GRC, as well as the increased value when integrating their functionality into a coherent enterprise risk management strategy. We will walk through real-life experiences of integrating the solutions and discuss how you can get the best from each of the SAP solutions for GRC.

D21 Understanding the architecture

of release 10.0 of SAP solutions for GRC

In this session, we will discuss the tech-nical architecture of release 10.0 of SAP solutions for GRC, as well as the specific requirements for a GRC solution to deliver on the value proposition to support com-pliance. Throughout this session, you will gain real-life hints and tips for a success-ful technical deployment of GRC solutions, and learn how to avoid the common pitfalls of implementation projects. This session will provide attendees with ex-amples of best practices, from a techni-cal and solution architecture perspective, to deliver enabling technology that is future-proof and able to react to a grow-ing GRC business value proposition.

D22 Compliance of the compliance

tool: How to make GRC “practice what it preaches”

In this session, we will explore the way in which organizations can use governance, risk, and compliance (GRC) processes to strengthen their internal control environ-ment. We will explore the role that GRC plays in creating confidence among internal stakeholders, as well as audit teams. We will seek to place GRC within the context of a wider audit perspective and, therefore, provide an awareness of the importance that audit places on it. We will then look for specific identifiers of noncompliance or poor quality imple-mentation that could continue to leave the organization exposed to compliance issues.

D12 SAP Business Planning and

Consolidation: Master data on the fly

Attend this technical session to see how you can implement master data man-agement functionality on the fly for the SAP Business Planning and Consolidation application. Learn how you can extend it to enable master data maintenance on the fly as well.

D13 SAP Business Planning and

Consolidation: Customization of process chains

When using the SAP Business Planning and Consolidation application, the busi-ness often requires extended functional-ity that can be delivered through a cus-tom process chain. Attend this technical session to see how you can apply cus-tomizations to SAP Business Planning and Consolidation, starting with basic examples of enabling zero suppression in optimization through more complex scenarios. For example, we’ll walk through the process of extracting data from an information cube in SAP Business Planning and Consolidation for use in an information cube in the SAP Business Warehouse application.

E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

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D30 Enterprise mobility strategy

and SAP Mobile Platform: Latest updates and applications

Understand how you can empower and engage your employees, customers, and stakeholders in new and innovative ways – with mobile software from SAP. Our industry-leading technology can deliver an extraordinary impact across your organization, transforming every-thing from business transactions to consumer interactions. Get the latest insights on SAP Mobile Platform, including future enhancements and capabilities. Learn how SAP has developed and deployed applications, and see live demonstrations of the platform and applications.

D31 SAP Mobile Secure

Learn how you can simplify the user experience and provide an easy way for IT to manage and secure devices, apps, and content with our SAP Mobile Secure solutions. Understand how mobile secu-rity and management will provide the foundation for consumption of future enterprise data. This session will include live demonstrations of SAP Mobile Secure solutions, including the SAP Mobile App Protection solution by Mocana and the SAP Mobile Documents solution.

DH32 OData consumption with

SAP Mobile Platform

Learn how Open Data Protocol (OData) is fast becoming the standard protocol across all SAP solutions and why. Experi-ence OData firsthand with this hands-on session, which will guide you through building your own OData service.

HE33 Build your own mobile applica-

tion using design tools from SAP

This three-hour, hands-on session is not for the faint-hearted. This session will guide you through building, designing, and deploying your own mobile appli-cation – from start to finish.

Mobile Solutions

E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

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SAP SKILLS FORUM 2014

8 E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

D40 Discover how to boost user

productivity and satisfaction with SAP Fiori

Learn how you can create a new user experience that is highly responsive, personalized, and satisfying with SAP Fiori apps. SAP Fiori includes 300+ role-based apps, providing enhanced user productivity and personalization for customers using SAP Business Suite on any database and SAP Business Suite powered by SAP HANA. SAP Fiori is part of SAP’s user experience strategy to give customers a simpler, consistent experience, whether they’re on a desktop or mobile device, designed in SAP’s branded version of HTML5 (SAPUI5). Get introduced to this new innovation from SAP.

H41 Experience SAP Screen

Personas in action

In this hands-on session, you will experi-ence release 2 of SAP Screen Personas software in action. Join the session to get an overview of how SAP Screen Personas provides a simple, drag-and-drop approach to modify many common SAP GUI screens to make them more usable and more visually appealing.

D42 SAP Enterprise Portal: Road

map for on premise, on demand, and on device

This session gives an overview and future direction of the SAP Enterprise Portal component; SAP HANA Cloud Portal; and SAP Enterprise Portal, mobile edition. It includes topics such as enterprise mobility and mobile intranet, on-demand portal sites, in-memory computational portal services, SAP HANA platform, and the new content management social collaboration enhancements to SAP Enterprise Portal.

User Experience

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9E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA

H50 High availability and disaster

tolerance features in SAP HANA

Learn about the high availability and disaster tolerance features in SAP HANA software. Understand the high availability setups using SAP HANA. Learn how you can use the system replication function in SAP HANA as a disaster tolerance solution. In this hands-on session, you will install a scale out and set up a system replication yourself.

D51 Optimizing SUSE Linux for

SAP HANA and SAP NetWeaver

Gain technical insights into how to use SUSE open source software with SAP software that can help you manage work-loads. This session will provide an over-view of technologies like SUSE Linux Enterprise Server for use with SAP appli-cations and SUSE Linux Enterprise High Availability Extension, as well as tools like the installation wizard and sapconf/saplocales.

D52 Monitoring and administration

with SAP HANA and SAP Solution Manager

SAP HANA studio includes many moni-toring features; however, to be able to perform monitoring and administration of large landscapes, you need the SAP Solution Manager application manage-ment solution. Learn about the required steps to connect SAP HANA to SAP Solution Manager to start using the database cockpit and the work center in SAP Solution Manager.

D53 Making SAP HANA and

SAP NetWeaver highly available

Learn about the SUSE Linux Enterprise High Availability Extension certified for the SAP NetWeaver technology platform and recently validated for the SAP HANA platform. Understand how SAP customers are running it in a productive environ-ment. Explore the software components (pacemaker, drdb, rear, RA, ocfs2, cLVM, and lvs) and validated use cases like simple stack, enqueue replication, and disaster recovery.

PROCESS INTEGRATION

D60 Get inspired by the power of

SAP Process Orchestration

SAP Process Orchestration technology combines the power of SAP Business Process Management software, the SAP Business Rules Management com-ponent, and the Java-only deployment option of SAP Process Integration tech-nology. This integrated solution provides all the components your organization needs to quickly automate and optimize business processes – from simple work-flows to integrated processes that span applications, geographies, and organi-zational boundaries. How can you best benefit from this new bundle, and what does the architecture of applications built on the Java stack look like? Join this session to find out.

BUSINESS PROGRAMMING

D70 ABAP in Eclipse:

Develop like never before

In this session, you will learn how you can use ABAP development tools in Eclipse to optimize your efficiency as a developer. You will see many features of ABAP in Eclipse, which make it the go-to ABAP development tools platform of choice. Get a glimpse of the native Eclipse editors that offer an alternative to the classic SAP GUI–based ABAP tools and transactions, and many other features that just aren’t available in the SE80 object navigator inside the workbench in ABAP.

D71 ABAP for use with SAP HANA

Learn about some of the new exciting features in the world of ABAP for use with the SAP HANA platform. All devel-opers using ABAP should understand how SAP HANA changes the way they approach their work. This session will provide you with an overview of this brave new world. If you want to benefit from the huge performance improve-ments that SAP HANA can offer, then attend this session.

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SAP SKILLS FORUM 2014

10 E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

SUCCESSFACTORS, AN SAP COMPANY

D80 SuccessFactors Employee

Central: What is unique about how SAP offers integration for SuccessFactors Employee Central?

Learn about the different SuccessFactors Employee Central deployment models: full cloud, hybrid, and side by side. SAP’s intention is to support any cloud transi-tion scenario and integrate within the pick-and-choose portfolio customers have selected. Integration the way that SAP delivers it allows customers to continue to keep the benefits of their end-to-end business processes, such as performing accurate financial costing and profitability analysis and helping ensure smooth workflows in all systems.

D81 Attract and hire the best talent

with SuccessFactors Recruiting Management and SuccessFactors Onboarding

See how you can keep up with the rapidly evolving recruiting environment and improve your results by leveraging the latest software for attracting, engaging, selecting, and onboarding candidates.

D82/ D83

Align your workforce and shift the performance curve with SuccessFactors Performance & Goals

Join this session to learn how Success-Factors Performance & Goals software can rapidly align your workforce’s goals with your organizational strategy and increase the overall performance of your business.

D82/ D83

Creating robust and objective succession plans with SuccessFactors Succession & Development

Learn how talent and succession man-agement software from SuccessFactors, an SAP company, can help you identify and manage high-potential employees, identify poor bench strength and critical succession gaps in your workforce, and objectively identify successors from across the workforce. D84/ D85

Learning 2.0: Advantages of a fully integrated learning platform

A successful training strategy considers all aspects of how individuals learn. Take care of compliance and regulatory needs and, at the same time, improve the com-petency levels of your team – anytime, anywhere.

D84/ D85

Applying analytics data to talent decisions

SuccessFactors Workforce Analytics software provides concrete and action-able insights into workforce data to drive business strategy today and help organi-zations plan for the future. Organizations can take advantage of over 30 years of field experience and research to acceler-ate the positive impact the software can have in their organization. Complement-ing SuccessFactors Workforce Analytics, SuccessFactors Workforce Planning soft-ware can enable organizations to con-duct sophisticated workforce modeling to create strategies today to insure their readiness for the future. This proven software has been used by Fortune 500 companies around the globe to help them inform business strategy and bridge the execution gap between strategy and results. Join us for a prod-uct demonstration of SuccessFactors Workforce Analytics and SuccessFactors Workforce Planning, and see why hun-dreds of organizations around the world rely on SuccessFactors to support data-driven talent management.

SAP Cloud

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11E-mail: [email protected]@sap.com | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

CUSTOMER ENGAGEMENT AND COMMERCE

D103 Customer engagement

intelligence and omnichannel commerce with hybris

Physical commerce and digital com-merce are converging at an incredible pace – driven by highly connected cus-tomers who demand experiences that adapt to their mode of purchasing and shopping. This opens the door for new opportunities. Success in commerce now depends on real-time views of cus-tomers, inventory, and data to build an intimate understanding of commerce behavior. Discover how hybris helps businesses around the globe sell more goods, services, and digital content through every touch point, channel, and device.

LEARNING

D90 Learning with your head in

the cloud: Introducing learning rooms

Imagine taking your SAP training when-ever and wherever you want, and with the support of an SAP trainer or SAP expert. The introduction of learning rooms inside SAP Learning Hub makes this possible. Learning rooms are exclu-sively open to subscribers of this cloud learning platform, and are not accessible in the free discovery edition of SAP Learn-ing Hub. Join this session to find out how learning rooms can take you to the next level of learning in the cloud. In learning rooms, trainers and experts from SAP will answer your content-related questions and will publish videos, blogs, and exer-cises every week. In parallel, you can use the self-study materials, e-learning courses, and flip-books contained in SAP Learning Hub.

CLOUD FOR CUSTOMER

D100 Work smarter. Sell better.

Win more. It’s that simple with SAP Cloud for Sales and SAP Cloud for Marketing

Your sales force is screaming for fast, easy sales applications that actually help them close business. You need new sales solutions designed for the way your sales- people sell today – and are a breeze to use, are affordable, and quickly integrate with your whole back-office operation. Discover how the SAP Cloud for Sales and SAP Cloud for Marketing solutions can help you achieve these goals.

D101 Multichannel service with real-

time insight into performance with SAP Cloud for Service

Take customer service to a whole new level – leveraging the cloud for unprece-dented speed and flexibility. Discover how the SAP Cloud for Service solution gives your customers options with multi-ple service channels; provides agents with easy access to complete, contextual information; and equips service manag-ers with real-time insight into call center performance.

D102 Integrating SAP Cloud for

Customer

Customers have complex on-premise landscapes. As they adopt cloud solu-tions, hybrid landscapes will become a norm. Integration across the boundaries of cloud and on premise is a must to prevent application silos. Discover how the SAP Cloud for Customer solution integrates with various solutions, lever-aging prepackaged integration to support end-to-end and seamless processes.

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SAP SKILLS FORUM 2014

12 E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

E110 The power of Agile methodology:

An introduction to the concept and interactive game

Learn how you can apply Agile and Scrum methodology during SAP software imple-mentations from the creator of the Agile concept at SAP, which was later included in the global ASAP® methodology. In this experience session, you will discover how you can increase business satisfaction, improve team productivity and collabo-ration, and gain more project insight.

E120 Design thinking for business

innovation: Live experience

Get introduced to design thinking as a creative problem-solving approach and enjoy the design-thinking experience. Discover how design thinking can be used to enable you and to solve customer-specific challenges, like defining new strategies, organizations, processes, and, of course, customer-specific IT solutions and their corresponding requirements.

Experience Sessions

Pricing

Early-bird pricing for registrations received by August 8, 2014

£800

Standard pricing for registrations received from August 9, 2014

£950

Multiple bookingsReceive 1 free ticket for every 5 paid registrations from the same company.

*Please note:• SAP Terms and Conditions apply• All prices quoted on the SAP Web site and in the course brochure

are exclusive of VAT

Pricing for SAP Skills Forum 2014*

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13E-mail: [email protected] | Phone: +44 208 9177602 | Fax: + 44 (0) 870 6087050 | Web site: training.sap.com© 2014 SAP SE or an SAP affiliate company. All rights reserved.

13

To complete your registration, please fill out this form and e-mail it to [email protected].

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Course reference: SAPSKILLS Dates: September 16–17, 2014 Early-bird promotion price (until August 8, 2014): £800Standard registration price(from August 9, 2014): £950

Registration Form for SAP Skills Forum 2014

Please note: • All prices quoted on the SAP Web site and in the course brochure are exclusive of VAT. • All course registrations are subject to SAP Terms and Conditions. • For a copy of the SAP Terms and Conditions, please visit our Web site: https://training.sap.com/gb/en/terms-and-conditions

Date  Signature  Full name of signatory 

Company stamp (required) 

Day 1: September 16, 2014

08:30–09:30 Registration and Breakfast

09:30–10:0010:00–11:00

Opening and Keynote

11:30–13:00 D01 D10 D30 D40 H50 D70 D80 E110

14:00–15:30 D02 D20HE33

H41 D51 D90 D81 D102

16:00–17:30 D03 D11 D42 D52 D71 D82/D83 E120

17:30–21:00 Evening Eventvvv

Day 2: September 17, 2014

08:00–09:00 Reception and Breakfast

09:00–10:30 D04 D21 DH32 D42 D53 D70 D84/D85 D100

11:00–12:30 D03 D12 D31 E120 H50 D60 D80 D101

13:30–15:00 D05 D22HE33

D40 D51 D71HE14

D102

15:30–17:00 D02 D13 H41 D52 E110 D103

17:00–18:00 Q&A Open Forumvvv

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