SAP SD Performance Tuning - Xbox and the Need for Speed - Christoph Schuler, Cindi McCutchen SAP Application Support Microsoft Corporation

SAP SD Performance Tuning- Xbox and the Need for Speed -

Christoph Schuler, Cindi McCutchenSAP Application SupportMicrosoft Corporation

Agenda

SAP at Microsoft – Quick FactsSAP at Microsoft – Quick Facts• Why Performance Tuning• SAP Service Offerings• Project Approach & Best Practices• Tuning for Xbox

– Changes Implemented– Summary of Results– Lessons Learned

• Modules implemented:SD, MM, FI, CO, AM, HR, BW, APO

• 875 GB in a single, central Database; 6 GB/wk growth

• 2,000 named users; 50,000+ total users• > 600 concurrent users; heavy EDI usage• 0.5 - 2 sec response time globally

(incl. WAN connectivity)• 99.9+% availability• Platform: SQL Server 2000, Windows .NET

server

SAP at MicrosoftQuick Facts

Why Performance Tuning ?

• Business need for data throughput– Xbox Launch North America, Nov. ’01:

Peak volumes Existing XboxXbox Change

Sales orders / day ~ 5,000 + 7,600+ 7,600 + 152 %

Deliveries / day ~ 5,000 + 11,400+ 11,400 + 228 %

Sales orders / hour * ~ 250 + 2,500+ 2,500 + 1,000 %

Deliveries / hour * ~ 1,000 + 2,500+ 2,500 + 250 %* Each order & delivery with 10 line items

Why Performance Tuning ?

• System availability & supportability– Prevention of:

• Cross-module increase in response time• Business disruptions• Penalties• End user frustration• Increased support costs

• System scalability– Ability to handle future growth

SAP Service Offerings

Focus on critical SD business processes 50+ recommendations to improve performance

InterfaceInterface Management Management

Technical Solution Optimization (TSO)Technical Solution Optimization (TSO)Now: Solutions Management Optimization (SMO)Now: Solutions Management Optimization (SMO)

Business ProcessBusiness ProcessOptimizationOptimization

Data Mgmt. &Data Mgmt. &ArchivingArchiving

Jun ‘00:• EDI Interface• GBI Interface

Sep ‘00:• Sales Orders• Backorder Resch.• Deliveries• Billing

Oct ‘00:• FI Archiving

Project Approach

• Project team– Functional – Basis/Technical– Development– Stress Test– Consulting (BUIT & SAP)

• Project timeline– Driven by business need

• Repetitive cycle– One item at a time

• Project metrics– e.g. seconds/document

Analysis

Test

Change

TestBest Practices

• Have an original baseline test• Automate tests and standardize your

data & configuration• Include anticipated new functionality

(e.g. routing, allocations)• Consider systems external to SAP• Make test as realistic as possible !

Analysis

Test

Change

AnalysisBest Practices

• Define your metrics (e.g. sec/doc, response time, etc..)

• Carefully document results and improvements with each cycle

• Review results and plan for next changes to be implemented and tested

Analysis

Test

Change

AnalysisUseful Tools & Transactions

• Systemwide work process overview – SM66• Workload monitor – ST03• SQL trace - ST05• SQL trace interpreter - SQLR• Application analysis – ST14• Table access statistics – ST10• Memory configuration monitor – ST02• R/3 OS monitor – ST06• IDoc monitor – WE05• Gateway Monitor - SMGW• Windows PerfMon – CPU utilization

Analysis

Test

Change

AnalysisProcess Overview - SM66

• Quick overview of all work processes• Look for:

– Long-running processes– “Stopped” processes– Highly utilized servers– Processes accessing the same tables

Analysis

Test

Change

AnalysisDatabase Trace - ST05

• Important tool to analyze database performance problems

• Look for:– Most “expensive” database accesses

(Trace Summary)– Repetitive database accesses

Analysis

Test

Change

ChangeBest Practices

• Changes may include:– OSS notes

(> 2,600 performance notes for 4.5B)– ABAP code optimization– Configuration – Technical settings– Hardware– Business process or logic

• Carefully document changes made

Analysis Change

Agenda

• Why Performance Tuning• SAP Service OfferingsSAP Service Offerings• Project Approach & Best PracticesTuning for Xbox

– Changes Implemented– Summary of Results– Lessons Learned

Microsoft (SAP System)

Tuning for Xbox

SalesSalesOrderOrder

Distribution Distribution WarehouseWarehouse

Sales Order(EDI 850)1

RetailerRetailer

Tuning for Xbox1 – Sales Order Processing• Switch to parallel processing of

inbound IDocs Partner profile change: ’Immediate’ to

‘Background’ (via WE20) Server group configuration with resource

parameters (via RZ12) –OSS 384971 Schedule program RBDAPP01 Specify packet size and ‘Parallel’ posting option

• Deactivate IDoc syntax check• Increase of program buffer

Tuning for Xbox1 – Sales Order Processing• SD number range buffering

Table NRIV - Object RV_BELEG (via SNRO) Local buffering by work process ID Exclusion of sales orgs (OSS note 424486)

• ABAP code improvements VA01 user exits Elimination of repetitive table reads

• Table buffering Monitor access statistics (via ST10)

Tuning for Xbox

SalesSalesOrderOrder

2Rescheduling

RetailerRetailer




Tuning for Xbox2 - Backorder Rescheduling• Cleanup of old orders• Program SDV03V02 by plant – daily

Evaluation of program SDV03V01

• Modification (repair) of SDV03V02 Due to SD number buffering Take order creation date & time into account

• Custom pre-processing program Dynamic job builder and distribute workload over

several processes Utilize standard SAP programs

Tuning for Xbox

SalesSalesOrderOrder DeliveryDelivery

2

RetailerRetailer



Ship Order (EDI 940)

3Rescheduling


Tuning for Xbox3 – Delivery (EDI Ship Order)• Custom pre-processing program:

Dynamic job builder and distribute workload over several processes

Utilize standard SAP program (RV50SBT1)

• Additional index on table VBBE• Separation of output from document

creation Schedule RSNAST00 to process output Schedule RSEOUT00 to process IDocs and

combine into files

Tuning for Xbox3 – Delivery (EDI Ship Order)• Deactivate IDoc Syntax Check• SD number range buffering• Activate shared locking

For availability checking group level for ATP (via OVZ2)

• Evaluate program RVV50R1T (VL10) instead of current DDL Program was evaluated but not implemented Server group functionality is available in SAP

version 4.6c

Tuning for Xbox

SalesSalesOrderOrder DeliveryDelivery

GoodsGoodsIssueIssue


Ship Confirm (EDI 945)

Shipment

3

4

52

Rescheduling



RetailerRetailer


Tuning for Xbox5 – Post Goods Issue (EDI Ship Confirm)

• Switch to parallel processing of inbound IDocs via RBDAPP01 Same as sales order processing Table Locking – MVER (OSS Note 318581)

• Prevent plant locking Allow IDOC to be reprocessed (from a status 64)

instead of going into an error (status 51)

• Activate ‘Late exclusive enqueue’ For material movements via OMJI (OSS 192423)

• Deactivate IDoc syntax check

Tuning for Xbox


SalesSalesOrderOrder DeliveryDelivery BillingBilling

GoodsGoodsIssueIssue

Invoice(EDI 810)

Shipment4

6

2



Ship Confirm (EDI 945)

3 5Rescheduling

RetailerRetailer


Tuning for Xbox6- Billing• SD number range buffering

Exclude certain countries due to legal requirements (OSS Note 23835, 363901)

• Parallel processing of billing due list Program RV60SBAT, specify ‘Number of jobs’

• Separation of output from document creation Schedule RSNAST00 to process output Schedule RSEOUT00 to process IDocs

Tuning for XboxAdditional Changes Implemented

• ATP server (Available to Promise) Information in OSS note 99999 Installed on central instance

• Tax solution (Vertex) upgrade Use ‘Registered RFC mode’ (OSS 63930)

• APO RFC calls (Advanced Planning Optimizer) RFC queue in R/3 spawning ARFC* jobs

Tuning for XboxSummary of Testing Results

• SD Core Transactions:

1

1

7

2

20

4

12

4

0 5 10 15 20 25

Sales Orders

Deliveries

PGI

Billing

Seconds / Document (10 lines)

Before

After

Tuning for XboxSummary of Results

0.00

1.00

2.00

3.00

4.00s/Orders/Delivery

Xbox Transaction Volume

Xbox Transaction Performance

0

10,000

20,000

30,000

Oct-01 Nov-01 Dec-01 Jan-02

Orders

Deliveries

Tuning for XboxSummary of Lessons Learned

• Utilize SAP/OSS resources • Assemble a project team with a wide

range of knowledge• Only test ONE change at a time• Be prepared to spend about 80% of your

time testing• And learn to hide from the Basis team

References

• “SAP R/3 Performance Optimization” by Thomas Schneider, Sybex

• “ALE, EDI & IDoc Technologies for SAP” by Arvind Nagpal, Prima Tech

Questions??

• Cindi McCutchen & Christoph Schuler

• Microsoft Corporation• Email: [email protected] or

[email protected]

Documents

SAP SD Performance Tuning - Xbox and the Need for Speed - Christoph Schuler, Cindi McCutchen SAP Application Support Microsoft Corporation