SAP Positioning with SAP Positioning with E-Commerce ApplicationsE-Commerce Applications

Topics

SAP and E-commerce– SAP strategy

– SAP customers drive towards SAP E-Commerce

– E-Commerce function not in SAP

SAP E-Commerce components– mySAP.com

– Scenarios covered

Definitions mySAP.com

– personal, collaborative solutions on demand– enable business community collaboration – not to be confused with the portal www.mysap.com

mySAP.com Workplace– personalized, role-specific view on the entire business world– applications, information and services provided by a company over the intranet or other

companies via the Internet that any user needs to get his job done– not limited to employees but includes roles for external users such as business

partners, suppliers, and customers. mySAP.com Marketplace

– a place on the Web where communities can exchange goods & services electronically. – the URL www.mysap.com hosts such a marketplace.

E-Commerce– Describes doing business, mainly buying and selling of goods and services on the Web.– 24x7 availability, global reach, ability to interact and provide information.

Enterprise Resource Planning (ERP)– set of activities supported by enterprise applications that help companies to manage all

business,– product planning, parts purchasing, maintaining inventories, as well as finance and

Human Resources (HR) aspects,– increasingly expanded to also cover supply chain management, customer relationship

management, business intelligence and e-commerce.

mySAP.commySAP.com

ESSEIS

Adv ProcKM

IINNTTRRAANNEETT

IINNTTEERRNNEETT

SAP E-Commerce Strategy

SAP R/3SAP R/3

MMFICOPMLog

mySAP.commySAP.com

CRMAPO

WarehouseMgt

Int. Trade Log

“mySAP.com Workplace offers a role-based enterprise

portal that goes beyond classical internet portals.”

mySAP.com Workplace

Workplace screendump: Eg 1

Workplace screendump: Eg 2

mySAP.com Marketplace

“mySAP.com Marketplaces are internet business hubs that

provide an infrastructure for collaborative-business”

Marketplace hosting

Live Marketplace Sites

Marketplace Screendump

Role based Workplace

BUYER SELLER

mySAP.commySAP.comWorkplaceWorkplace

mySAP.com marketplace backbone

mySAP.com Marketplaces

E-Commerce

CRM SCM BI ERPWeb

contentOffice

mySAP.commySAP.comMarketplacesMarketplaces

Portal view

“a Web site that serves as

an entry point and location

for structured search and

content presentation.”

SAP Customer E-Commerce drive“mySAP.com is aimed at a business community that already includes over 10 million people

using SAP systems in over 100 countries.” 200 new CRM installations in last 4 months B2B customers – 737 installations Market places – 10 E-Commerce – 515 installations References on www.SAP.com

– Workplace 5 Internet Sales2

– Marketplace 3 Internet Pricing Configurator 1

– App hosting 3 Online store 17

– B2BP 8 E-bus with R/3 Backbone 8

– CRM 14 BIW 22

– Strategic Ent. Mngt 1 Knowledge Mngt3

– Supply Chain Mngt 13 ESS4

– Product Lifecycle Mngt 12

E-Commerce outside of SAP

AND Supporting packages

– Newsgroups, Chat \ instant messaging, web browsing– Telephone networking, (e-mail)

Hardware Technologies– Internet network backbone– Networking

Customers Online ads Online orders

Access Follow-on sales

Std orders

Distribution

ElectronicCustomer suppt

MarketplaceMarketplace WorkplaceWorkplace

BusinessBusinessApplicationsApplications

ApplicationApplicationHostingHosting

mySAP.commySAP.com

CRMSCMSEM

E-CommerceKMESS

ApplicationApplicationareasareas

CFM APO CRM Bus Connector ESS BBP BIW

Application ComponentsApplication Components

ITSITSa-gatew-gate

WebWebserverserver

WebWebstudiostudio

SAP E-Commerce Components

ITSITS

Internal•Email inbox•ABAP Reports•Employee directory•Customer creation•Document search•Workflow status

Customer services•Quality certificates•Consignment st status•KANBAN•CRM

B2B•Requirement request•Rel. of Reqs, Pos, Entry sheets•Proc via catalog•Service entry•…

C2B•Product Catalog•Store•SO creation \ status•ATP•Customer Account info•Employment opportunities•Booking attendance

Retail store•Inventory list•Goods movement•Order•Promotion•Stock entry•Working time entry•…

ESS•Travel expenses•Benefits•Time management•Remuneration statement•Taxes•Address•Timesheet•Leave request•…

Scenarios covered - ITS

Scenarios covered – mySAP.com