Hybris Marketing i Hybris CommerceSolutionSavršen spoj za personalizirano korisničko iskustvo

Sanja Martinec, Danko Rupčić

• Hybris Commerce

– hybris Commerce solution

– Accelerators

– Customer Experience

– Product Catalog

– Omni-channel order management

– Assisted Service Mode

• Hybris Marketing

– Hybris Marketing produkti

– Korisničko sučelje

– Put do zadovoljnog kupca

• Follow the leader

• Reference

Sadržaj

Hybris Commerce solution

SAP Hybris Commerce solution helps businesses to target and engage with consumers better, wherever they are. Consistent, personalized experiences drive customer satisfaction and revenues.

KEY FUNCTIONALITIES

• Experience Management provides contextual

experiences with an integrated, intelligent and

automated content management solution

• Product Content Management allows the

collaborative process to build, manage and

publish valuable product data

• SAP hybris is omni-channel at its core. SAP

hybris commerce software helps integrate all

digital and physical customer touchpoints onto a

single platform – including online, mobile, point-

of-sale/in-store, call center, and social media.

Accelerators

Accelerators

Customer experience

Product catalog

Omni-channel order management

Assisted Service Mode

Hybris Marketing

Hybris Marketing produkti

Korisničko sučelje

Put do zadovoljnog kupca

Follow the leader

Follow the leader

Reference

HVALA!

sanja.martinec@king-ict.hr

danko.rupcic@king-ict.hr