38
PUBLIC Document Version: February 2019 – 2019-02-27 SAP Jam Collaboration What's New and Release Restrictions 1902 © 2019 SAP SE or an SAP affiliate company. All rights reserved. THE BEST RUN

SAP Jam Collaboration What's New and Release Restrictions 1902

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: SAP Jam Collaboration What's New and Release Restrictions 1902

PUBLICDocument Version: February 2019 – 2019-02-27

SAP Jam Collaboration What's New and Release Restrictions 1902

© 2

019

SAP

SE o

r an

SAP affi

liate

com

pany

. All

right

s re

serv

ed.

THE BEST RUN

Page 2: SAP Jam Collaboration What's New and Release Restrictions 1902

Content

1 What's new in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31.1 Accessibility support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41.2 Branding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.3 Custom home page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71.4 Document integrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71.5 Forums. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91.6 Group templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91.7 Knowledge base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101.8 Leaderboards with Badgeville gamification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131.9 Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151.10 Microsoft® Office integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171.11 Microsoft® Office 365™ integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191.12 Mirrored content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191.13 Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221.14 SAP Jam mobile app. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231.15 Search results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241.16 Widgets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2 Feature deprecation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3 Feature availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

2 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

Content

Page 3: SAP Jam Collaboration What's New and Release Restrictions 1902

1 What's new in this release

The following new features have been added. Instructions on how to use each feature are available in the SAP Jam Collaboration documentation located on the SAP Help Portal.

Note

Features for this SAP Jam Collaboration release will be available to customers working with the preview release starting on Friday, February 15, 2019. The release will be available in production starting on Friday, March 8, 2019. All SAP Jam Collaboration documentation including this document is subject to minor daily updates until Friday, March 8, 2019. Further updates may occur after that date on an as-needed basis. Please check the SAP Help Portal for your latest version of this document.

The following are just a few highlights for this release:

Document integrations with custom labels

Company administrators can provide custom integration names for document repositories to help users recognize external document repositories company-wide. They can also allow group administrators to override the default names with labels that are more suitable for their specific group's use. Learn more [page 7].

Knowledge base articles and templates

The company knowledge base landing page has been visually enhanced to display recommended and recent knowledge base articles. Advanced search capability also appears at the top of the page. Learn more [page 10].

Messages with uploaded documents

You can now include documents within messages. Clickable previews of the documents are included in the messages. Learn more [page 15].

Mirrored content

Company, area, and page content administrators can now mirror content between home page repositories. Group administrators can also mirror content from groups to company home pages. Learn more [page 19].

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 3

Page 4: SAP Jam Collaboration What's New and Release Restrictions 1902

Poll widget

To increase awareness and visibility of a poll, administrators can now add a poll widget to a company, area, or group page that references an existing poll created within the company, area, or group. Learn more [page 24].

Search results

To improve speed and relevancy, when entering quick search criteria in the global search bar, the top results are now organized into categories. Learn more [page 24].

1.1 Accessibility support

As per Web Content Accessibility Guidelines (WCAG), the following enhancements have been made to SAP Jam to help satisfy critical requirements to achieve compliance with section 508. Government and public agencies that require adherence to the guidelines can now ensure that their employees with disabilities have a productive experience with SAP Jam.

Please refer to the Accessibility support topic in the SAP Jam User Guide for information on supported features and functions in SAP Jam.

Accessibility support

Feature Description

Backward navigation ● Pressing Shift + Tab when navigating backwards through content now works as ex­pected.

Buttons ● When navigating group content, the Comments and Show More buttons now display with a visible element to explain their purpose.

● The button tabbing order on group pages moves from left to right as expected.

Calendar ● The tab focus now works as expected when creating a new event and selecting a date using the Enter key.

● The screen reader now correctly reads actions such as Next and Previous when access­ing the calendar.

Content rating ● The content rating pop up is now activated when tabbed to via keyboard as expected.

Events ● When you delete an event category (by clicking the Trash icon), focus remains on the category section.

● Selecting and unselecting categories via keyboard now works as expected.● The category dropdown now provides an alternative tool tip to define its purpose.● The time zone label is now read when accessing the time zone combo box.● You can now select a time from the time dropdown using the keyboard.

4 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 5: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Rich text editor for forums ● When navigating through edit mode for forum topics, keyboard controls are now able to access menu items such as the bullet list format from the rich text editor as expected.

● When using the rich text editor, how to navigate between toolbar items is read aloud by the screen reader as expected.

Messages ● Keyboard access includes skip navigation (F6 and Shift+F6) to jump ahead to main page sections and hotkey keyboard shortcuts.

● Screen readers can now correctly identify the status (for example: selected, disabled) of a field and the type of field (for example: dropdown menus, radio buttons).

Item count for listed items ● The item count for a list of images is now correctly read by the screen reader.

Links ● Hyperlinks throughout the user interface appears as links rather than text, as expected.

Tasks ● Mutually exclusive or segmented buttons such as Low, Medium, and High priority are now read correctly.

Text color contrast ● Color contrast has been corrected for text that indicates how long ago an item was posted.

1.2 Branding

There are many options available for company administrators to customize the style and support options for their SAP Jam web application.

Please refer to the Configure the Branding and Support options topic in the SAP Jam Collaboration Administrator Guide for more information on how to configure branding.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 5

Page 6: SAP Jam Collaboration What's New and Release Restrictions 1902

Branding with fonts

Feature Description

Font support ● As a company administrator responsible for setting a consistent corporate branding, you can now set a default font, upload a custom font, or choose from up to 30 standard fonts and apply them to group overview tabs, group widget titles, or home page widget titles.

Standard font selection

6 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 7: SAP Jam Collaboration What's New and Release Restrictions 1902

1.3 Custom home page

In the SAP Jam Admin console, under the Product Setup menu, "Custom Home Page" has been renamed to "Home Page Management."

Home Page Management menu on SAP Jam Admin console

1.4 Document integrations

As a company administrator, you can configure various document integrations with repostories for SAP Jam.

Please refer to the Integrate document repositories topic in the SAP Jam Collaboration Administrator Guide for information on supported features and functions in SAP Jam.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 7

Page 8: SAP Jam Collaboration What's New and Release Restrictions 1902

Document integrations

Feature Description

Configurable document integra­tion label for company and groups

● In the SAP Jam In the SAP Jam Admin console under Product Setup

Integrations External Applications , when configuring a document repository, as a company administrator, you have the option to specify a more meaningful label rather than use the default integration name. Group administrators can now over­ride that label when editing the group under group admin settings only if Allow renaming of the external document integration name is selected.

Set document integration name - company administrator view

● In the SAP Jam In the SAP Jam Admin console under Product Setup Features

Feature Management , as a company administrator you can select the Allow renaming of the external document integration name to allow group administrators to change the default name for any of their group's external document integrations. If you do not enable this option, the default name will remain consistent throughout the application and cannot be changed by any group admin.

8 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 9: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

● When added or updated, the documentation integration names are also reflected in the group navigation and content navigation breadcrumb links.

1.5 Forums

Forums are used to group general discussions, questions and answers, and ideas to focus upon. With full collaboration permissions, group members can ask new questions, add ideas and start discussions in a forum topic.

Please refer to the About forum topics topic in the SAP Jam User Guide for information on forums in SAP Jam.

Forums

Feature Description

Rich text editor ● The height of the entry text box for the rich text editor has been reduced so that the action buttons that appear below the editor are more readily visible.

1.6 Group templates

Group templates contain professionally-designed overview pages as well as placeholder content to help you get started with a structure for your newly created group. You can select a template to help you get started, saving time in designing a layout. After you select the template, you can still edit, add, and delete widgets on the layout as you would if you had designed the layout without a template.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 9

Page 10: SAP Jam Collaboration What's New and Release Restrictions 1902

Please refer to the Group templates administration topic in the SAP Jam Administrator Guide for information on managing group templates in SAP Jam.

Group templates

Feature Description

Updated group templates ● Standard out-of-the-box group templates have been updated with new and more images (for example, group avatars) for the following templates:○ Topic Based Collaboration

Example: Topic Based Collaboration group template with new default images○ Team Collaboration○ Help & Support○ Knowledge Sharing○ Planning and Implementation

1.7 Knowledge base

Service agents and managers can use knowledge base articles to find the right information required by a customer at the right time, reducing call handle time, improving operational efficiencies, increasing customer engagement, and reducing labor costs.

For step by step instructions on creating and managing custom knowledge base templates, refer to the Knowledge base templates topic in the SAP Jam Group Administration Guide.

10 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 11: SAP Jam Collaboration What's New and Release Restrictions 1902

Knowledge base articles and templates

Feature Description

Company knowledge base landing page

● When visiting the knowledge base landing page for a company, you will now see a new Search bar with advanced search capabilities and lists of recommended and recently updated articles to help you quickly access relevant information. Each tile includes the name of the article, the group the article was authored in, the name of the knowledge base author or who last updated it, when it was last updated, number of likes and views, a content rating, and any categories it may be assigned to.

Knowledge base articles landing page● There is a View All articles link at the bottom of the Recommended section so you can

browse through all articles.● As you enter search criteria in the Search bar, auto complete suggestions will appear in

a dropdown list.● You can expand the Advanced search area to search for knowledge base articles by au­

thor name, group name, hashtag, selected category, or time frame.

Advanced search criteria for knowledge base articles● In the Advanced search area, when you click Select Category, you can choose up to 50

categories to help refine your search. Selected categories will display below the Filter button.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 11

Page 12: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Advanced search: Select Category

Category filters for groups ● When filtering by categories in a group's Knowledge Base page, only the categories ap­plied to the group's articles will display in the filter.

● When articles are created, the entire list of categories are available to assign to that arti­cle, to support new ways of categorization.

Recommended knowledge base articles

● Recommended knowledge base articles display with configured thumbnail images and metadata such as the author name, the name of the group where the article originated, when it was last updated or published, number of likes, number of views, content rating, the names of categories it can be searched by, and a snippet of the knowledge base arti­cle.

● Knowledge base articles are recommended based on content you have recently viewed.

Embeddable knowledge base widget

● The embeddable knowledge base widget is a customizable widget that can be embed­ded in UI5 compatible SAP applications to provide in-context access to relevant knowl­edge.

● It can support knowledge base articles and other content types such as wiki pages and documents.

● As an administrator, you can customize the widget size, columns, sort options, and la­bels.

12 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 13: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Static content on knowledge base templates

● As a knowledge base template creator, you can now add text, multimedia, and images that are static and cannot be removed or edited by knowledge base article authors.

Static content field

1.8 Leaderboards with Badgeville gamification

Leaderboards show top achievement levels of company participation by individual members on a ranked list. Based on the success of other users, members can compare each others achievements and find motivation in further participation.

For instructions on Badgeville enablement in SAP Jam, refer to the Badgeville topic in the SAP Jam Collaboration Administrator Guide.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 13

Page 14: SAP Jam Collaboration What's New and Release Restrictions 1902

Leaderboards with Badgeville gamification

Feature Description

Profile page ● On your member profile page, you can view your achievement level, leaderboard rank (by total number of points), and progress towards rewards (previously referred to as "badges") and mission completion.○ The Rewards section displays progress towards "stand-alone" rewards. These are re­

wards that are not defined as part of any mission.○ The Missions section displays progress towards all available missions. A mission can

have multiple rewards.○ Only simple rewards are supported (a reward containing single behavior criterion).

Badgeville integration: Profile page with achievements● On the Achievements section of a profile page, a mission can be filtered to show all its con­

tained rewards, those in progress, or those completed.● Users can click on View all Rewards and Missions to view a list of all the rewards they can

earn when they participate and complete actions and view the progress of reward achieve­ment within each mission. The steps required to achieve each goal are also listed.

Hover card ● When you view the hover card for another company user, you can see their achievement level with number of points earned in brackets, and their number of completed missions.

14 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 15: SAP Jam Collaboration What's New and Release Restrictions 1902

1.9 Messages

Messages for SAP Jam Collaboration provide a quick and convenient way to converse with others within your company or with colleagues who do not have company provisioned emails. New messages appear in real-time and can include your colleagues, up to a maximum of thirty individual participants.

NoteAll enhancements listed here also apply to SAP Jam mobile.

Please refer to the Messages topic in the SAP Jam Collaboration User Guide for more information on how to use real-time messaging.

Messages

Feature Description

Document uploads and embedded preview

● When entering messages, you can now upload and attach content items such as docu­ments and video files directly from your local drive.

Example of PDF uploaded to a message● A preview is also embedded in the message with the document icon and content name.● When viewing a message with an embedded preview, you can hover over the document to

access the options to download and copy the document.

Download or copy a document from a message● When you click on the uploaded document, it opens in a new browser tab within SAP

Jam.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 15

Page 16: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Media and documents ● On the right side panel, from the Media and Documents tab, you can view a list of items at a glance and choose to download, copy, go to the message where the media or document file is attached, or delete the file.

Media and documents list

Preview list of recent mes­sages

● From the Messages icon on the top navigation menu, you can view a list of unmuted mes­sage threads with recent messages from both your personal and group messages.

Select Personal Messages or Group Messages

16 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 17: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Share a feed item to per­sonal or group messages

● As an SAP Jam user, you can share a feed item in a message to your company, your group, or a group message.

● When sharing a feed item as a message with groups, you'll need to enter the name of an existing message thread. The Message Thread type ahead feature can help you refine a list of message thread names.

Share a feed item to a group message

1.10 Microsoft® Office integration

Users can easily work with Microsoft Office documents in SAP Jam without specific client requirements.

Please refer to the SAP Jam for Microsoft® Office® integration Reference Guide for more information on the Microsoft® Office® integration.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 17

Page 18: SAP Jam Collaboration What's New and Release Restrictions 1902

Microsoft Office integration

Feature Description

Microsoft Office integration for web application and mobile de­vices

● For standard web browsers such as Google Chrome, Mozilla Firefox, and Microsoft Explorer and Edge, Microsoft Office documents now integrate client-free in SAP Jam. In SAP Jam, users can click Open to view or Edit to work with an already uploaded Office document, and then save their changes in their local Office application. The document will automatically update within SAP Jam.

NoteIf the applicable Microsoft Office application is not installed on the local machine, Microsoft Internet Explorer, Mozilla Firefox, and Safari browsers will display a pop-up error message while Google Chrome will not display an error. When you try to open or edit in Google Chrome, a tool tip message displays, depending on the action: "Open in external application" or "Edit in external application".

Client-free integration with Microsoft Office● The SAP Jam Application Launcher is no longer required to open these documents.● When you click Open, you can view the document in read-only mode.

Exception ● When you edit a document in iOS using Microsoft Office apps launched from mobile browsers, after moving back and forth between multiple apps, the document may switch to read-only; in this case, save the document locally and upload it later.

18 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 19: SAP Jam Collaboration What's New and Release Restrictions 1902

1.11 Microsoft® Office 365™ integration

Configuration of the Microsoft® Office 365™ integration can now be completed by a group administrator at the group level only rather than by a company administrator at the company level.

Microsoft Office 365 integration

Feature Description

Microsoft Office 365 integration at company level

● In the SAP Jam Admin console under Product Setup Features Feature

Management , as a company administrator you can select the Enable repository configuration at the group level for Microsoft Office 365 to allow group administra­tors to create custom labels for document integrations used by their groups.

● By default, this option is not enabled.

Microsoft Office 365 integration at group level

● As a group administrator, under Group Admin settings, you can go to Edit Group

Setup to configure repositories for existing Microsoft Office 365 integrations that have been set up by your company administrator.

Configure repository and folder

1.12 Mirrored content

When you want to post the same document to two or more places, as an administrator, you can choose to "mirror", or make an identical copy of a single source content item.

Please refer to the Manage mirrored copies topic in the SAP Jam Collaboration User Guide for more information on working with mirrored content.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 19

Page 20: SAP Jam Collaboration What's New and Release Restrictions 1902

Mirrored content

Feature Description

Mirror between home page repo­sitories

● As a company, area, or page content administrator, you can now mirror content such as documents, images, videos, wiki pages, and blog posts between various home page repositories for company (full access, restricted access, and external) and areas.

NoteBefore you can mirror, you must have permission to mirror the source content item, as well as permission to upload to the target repository you want to mir­ror to.

Mirror between home pages● Mirror permissions can be set for each content item.

20 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 21: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Mirror permissions

List of who can mirror with company admins, content owner, specific users

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 21

Page 22: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Mirror from a group to home page repository

● As a group administrator, you can now mirror content from your group to a home page repository. As a company or area administrator, you can also mirror content from your home page repository to a group.

Mirror from group to home page● Mirror permissions can be set for each content item.

Mirror from content listing in re­pository

● When managing home page content from the SAP Jam Admin console, you can now click the dropdown beside the content item you want to mirror and choose Mirror.

1.13 Reports

SAP Jam reports display adoption metrics including user contribution and consumption activity. On the SAP Jam Admin console > Analytics > Reports page, select the report you want from the dropdown list. For larger reports, you can leave the page while it completes processing. Once the report is ready to view, you can then upload the csv file to an analytics software and work with the data there. Most reports are available to group administrators for group-specific data.

Please refer to the Administrator reports topic in the SAP Jam Administrator Guide for a list of all admin level reports available in SAP Jam.

22 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 23: SAP Jam Collaboration What's New and Release Restrictions 1902

Reports

Feature Description

Questions report ● Group and company administrators can now view a list of all the answered and un­answered questions that exist in a group by a specified date range. The report in­cludes the following:○ Question title○ Question description○ URL○ Question status○ Created time○ Created by○ Last update time○ Number of replies○ Forum topic name○ Best answer○ Best answer author

Tasks report for groups ● The Tasks report now includes the Assignee ID and Assignee Email for the task as­signees section, and Follower ID and Follower Email in the task followers section.

Tasks report showing new Assignee ID, Assignee Email, Follower ID, and Follower Email columns

1.14 SAP Jam mobile app

When you have an enterprise-wide deployment of the SAP Jam mobile app, as a mobile app user, you can collaborate with colleagues across your organization at any time. The SAP Jam mobile experience has been enhanced with the following features.

Please refer to the SAP Jam Mobile App User Guide for more information on how to use the mobile app.

SAP Jam mobile app

Feature Description

Categorized search results on autocomplete

● When entering quick search criteria in the global search bar, upon autocomplete the top results are now organized into categories (for example: Content, People, Fo­rums), with a maximum of three results per category, up to a maximum of 10 re­sults overall, and the ability to view all results, or all results by category.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 23

Page 24: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Messages on menu navigation (iOS)

● On the SAP Jam mobile menu navigation, in the default order, the placement of Messages is now between Groups and Notifications.

1.15 Search results

Search results can be sorted by relevance and date. Search terms are highlighted in the search results for all content types. An item's original author name, along with any most recent subsequent editor or contributor’s names will appear along with the search result item.

Please refer to the Search bar and results topic in the SAP Jam Collaboration User Guide for more information on working with mirrored content.

Note

To use the following enhancements, the SAP Jam theme must be applied under the SAP Jam Admin console Branding Web .

Search results

Feature Description

Categorized search results on autocomplete

● To improve speed and relevancy, when entering quick search criteria in the global search bar, the top results are now organized into categories (for example: Content, People, Forums), with a maximum of three results per category, and up to a maxi­mum of 10 results overall. User can click View all (by category) to see the results for a specific category or View all at the bottom of the dropdown to see a list of all the returned results.

Search support for keywords ● Support has been added for keyword searches that include:○ diacritic spelling (for example: Jürgen can now be found by searching Jürgen

and Juergen)○ underscore and hyphen characters○ words split into subwords by intra-word delimiters, case transitions, letter-

number transitions, removal of trailing 's' for each subword, and removal of leading and trailing intra-word delimiters on each subword.

1.16 Widgets

Widgets are containers for a variety of information such as multimedia, slides, content, and more. When you add a widget, you are specifying that a section, whether for group overview pages or custom home pages, contain some particular content. You can insert, remove, edit, and reposition widgets as needed.

Please refer to the About widgets topic in the SAP Jam Group Administration Guide for information on using widgets in overview and custom home page design.

24 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 25: SAP Jam Collaboration What's New and Release Restrictions 1902

Widgets

Feature Description

Visual display ● In the SAP Jam Admin console under Product Setup Features , as a company admin­istrator you can enable the Enhanced widget styling and page layout option (located below the Set all group navigation style to header option) so that all home page and group overview widgets display with better usage of available screen space and improved carousel and gal­lery layouts.

Page layout improvements● Content, forum, and knowledge base widgets display with bolded item titles, two line de­

scriptions, and attention to item type.● The avatars of the those who made the most recent updates have been removed from the

Content widget.● The avatar of the person who last updated a forum topic is included in the forum widget.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 25

Page 26: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Forum widget ● The widget now displays the most recent updater's name, avatar, and timestamp for ques­tions, ideas, and discussions.

Forum widget: avatars and names of most recent updater

26 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 27: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Leaderboard widget with Badgeville integra­tion

● As a company administrator you can display a pre-configured Badgeville leaderboard widget on the company home page or group overview page.

● You can choose a leaderboard that reflects points based on how you have configured the Badgeville system (All time, Daily, Monthly, or Weekly) time frames.

● You can choose to display up to a maximum of 25 people in the leaderboard based on points, behaviors, or earned rewards.

Leaderboard display selection● For users who are viewing an instance where they are logged in and also ranked in the leader­

board, they will see their position highlighted in the widget.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 27

Page 28: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Leaderboard points

28 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 29: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

People widget ● In the People widget for a custom home page or a group overview page, when you select specific members you can now see a list of those you selected while in page design mode.

Select members for a people widget● You can drag and drop members to reorder the list of how they appear in the widget.● You can click the X to delete members form the list.● When you filter by featured members, you can sort by name, most recently featured, and

most recently joined.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 29

Page 30: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Poll widget ● To increase awareness and visibility of a poll, as an administrator, you can now add a poll widget to a company, area, or group page that references an existing poll created within the company, area, or group.

Add a poll widget● As an SAP Jam user, you can add or change your vote, view poll results, and see when a poll

is due to close directly within the widget.

30 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 31: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Vote directly within a poll widget

View poll results

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 31

Page 32: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Slideshow widget ● In addition to Microsoft PowerPoint files, the slideshow widget now supports the PDF file for­mat. This allows SAP Jam users to quickly navigate (for example: using left and right buttons or specific go-to page) each page of a PDF without drilling into a full detail view.

PDF support in slideshow widget

32 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 33: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Tag cloud ● When adding a tag cloud widget to the group or custom home page, you can now apply a new filter that includes up to 200 tags and excludes up to 200 tags.

Tag cloud widget● From the Type dropdown, you can now choose "Selected Tags" when you want to limit the

tag cloud widget's display of tags based on a specific selection of up to 200 tags.

SAP Jam Collaboration What's New and Release Restrictions 1902What's new in this release P U B L I C 33

Page 34: SAP Jam Collaboration What's New and Release Restrictions 1902

Feature Description

Selected tags in tag cloud widget● When you choose "Most Popular Tags" from the Type dropdown, you can choose to exclude

specific tags from the set.

Most popular tags with selected exceptions

34 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

What's new in this release

Page 35: SAP Jam Collaboration What's New and Release Restrictions 1902

2 Feature deprecation

The following section lists the features that have begun deprecation in this release, will be fully deprecated in the next release, or are retired as of this release. When a feature is deprecated, enhancements to it cease and customers are advised not to use the feature.

Feature deprecation

Feature Description

Optimize page layout ● The Optimize Page Layout toggle used for editing a home page has been depre­cated. In a future release of SAP Jam, the toggle will be removed and all existing and new home pages will always be optimized.

Twitter integration ● Twitter integration continues deprecation as of this release.

SAP Jam Collaboration What's New and Release Restrictions 1902Feature deprecation P U B L I C 35

Page 36: SAP Jam Collaboration What's New and Release Restrictions 1902

3 Feature availability

All features in this SAP Jam Collaboration release will be available to customers working with the preview release starting on Friday, February 15, 2019. The release will be available in production starting on Friday, March 8, 2019.

All SAP Jam Collaboration documentation will be subject to ongoing updates for this release, with production-ready versions posted in February 2019. Please check the SAP Help Portal for your latest version of the product documentation.

36 P U B L I CSAP Jam Collaboration What's New and Release Restrictions 1902

Feature availability

Page 37: SAP Jam Collaboration What's New and Release Restrictions 1902

Important Disclaimers and Legal Information

HyperlinksSome links are classified by an icon and/or a mouseover text. These links provide additional information.About the icons:

● Links with the icon : You are entering a Web site that is not hosted by SAP. By using such links, you agree (unless expressly stated otherwise in your agreements with SAP) to this:

● The content of the linked-to site is not SAP documentation. You may not infer any product claims against SAP based on this information.● SAP does not agree or disagree with the content on the linked-to site, nor does SAP warrant the availability and correctness. SAP shall not be liable for any

damages caused by the use of such content unless damages have been caused by SAP's gross negligence or willful misconduct.

● Links with the icon : You are leaving the documentation for that particular SAP product or service and are entering a SAP-hosted Web site. By using such links, you agree that (unless expressly stated otherwise in your agreements with SAP) you may not infer any product claims against SAP based on this information.

Beta and Other Experimental FeaturesExperimental features are not part of the officially delivered scope that SAP guarantees for future releases. This means that experimental features may be changed by SAP at any time for any reason without notice. Experimental features are not for productive use. You may not demonstrate, test, examine, evaluate or otherwise use the experimental features in a live operating environment or with data that has not been sufficiently backed up.The purpose of experimental features is to get feedback early on, allowing customers and partners to influence the future product accordingly. By providing your feedback (e.g. in the SAP Community), you accept that intellectual property rights of the contributions or derivative works shall remain the exclusive property of SAP.

Example CodeAny software coding and/or code snippets are examples. They are not for productive use. The example code is only intended to better explain and visualize the syntax and phrasing rules. SAP does not warrant the correctness and completeness of the example code. SAP shall not be liable for errors or damages caused by the use of example code unless damages have been caused by SAP's gross negligence or willful misconduct.

Gender-Related LanguageWe try not to use gender-specific word forms and formulations. As appropriate for context and readability, SAP may use masculine word forms to refer to all genders.

SAP Jam Collaboration What's New and Release Restrictions 1902Important Disclaimers and Legal Information P U B L I C 37

Page 38: SAP Jam Collaboration What's New and Release Restrictions 1902

www.sap.com/contactsap

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice.

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.

Please see https://www.sap.com/about/legal/trademark.html for additional trademark information and notices.

THE BEST RUN