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TM Geography US ® SAP Application Management Services (AMS) Success Story @ YASH Optimization of System Landscape Allowed Food Manufacturer to Realize Strategic Cost-Savings Industry Consumer Packaged Goods The Client Morgan Foods, based in Austin, Indiana is a family-owned business that has continued to deliver high quality packaged and condensed soups, broths, sauces, and beans for over 100 years. Currently, Morgan Foods employs approximately 500 people and sells to 35 customer groups, including Wal-Mart and Save-A-Lot. Company Sought to Improve Cash Flow By Outsourcing SAP System Management Morgan Foods' manufacturing is comprised of nine different processing lines and involves more than 100 different canned items. The processes include raw material inspection, water treatment, computerized batching, in-line blanching, pressure cooking, multistage filling and seaming operations, Douglas tray formers and loaders, finished goods storage, and a sensory lab. Morgan Foods was pursuing a high-level strategy to lower costs, maintain product quality, and improve its ability to service its customers. This strategy consisted of focusing on inventory management, financial close, and production planning and scheduling. More specifically, Morgan Foods chose to focus on lowering the costs of raw materials and finished goods, as well as to improve its cash position. In addition to focusing on technological innovation, Morgan Foods identified particular financial and customer satisfaction-driven goals that would be enabled by technology investments. These goals included improving the cash flow of the company, reallocating employees and, most important, reducing redundant tasks to allow more and more employees to think strategically. They chose YASH Technologies as their strategic partner to provide Application Management Services (AMS) to manage their SAP environment and meet its strategic objective of operational excellence.

SAP Application Management Services (AMS) Success Story @ YASH

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Page 1: SAP Application Management Services (AMS) Success Story @ YASH

TM

Geography

US

®SAP Application Management Services (AMS) Success Story @ YASH

Optimization of System Landscape AllowedFood Manufacturer to Realize Strategic Cost-Savings

Industry

Consumer Packaged Goods

The Client

Morgan Foods, based in Austin, Indiana is a family-owned business that has continued to deliver high quality packaged and condensed soups, broths, sauces, and beans for over 100 years. Currently, Morgan Foods employs approximately 500 people and sells to 35 customer groups, including Wal-Mart and Save-A-Lot.

Company Sought to Improve Cash Flow By Outsourcing SAPSystem Management

Morgan Foods' manufacturing is comprised of nine different processing lines and involves more than 100 different canned items. The processes include raw material inspection, water treatment, computerized batching, in-line blanching, pressure cooking, multistage filling and seaming operations, Douglas tray formers and loaders, finished goods storage, and a sensory lab.

Morgan Foods was pursuing a high-level strategy to lower costs, maintain product quality, and improve its ability to service its customers. This strategy consisted of focusing on inventory management, financial close, and production planning and scheduling. More specifically, Morgan Foods chose to focus on lowering the costs of raw materials and finished goods, as well as to improve its cash position.

In addition to focusing on technological innovation, Morgan Foods identified particular financial and customer satisfaction-driven goals that would be enabled by technology investments. These goals included improving the cash flow of the company, reallocating employees and, most important, reducing redundant tasks to allow more and more employees to think strategically. They chose YASH Technologies as their strategic partner to provide Application Management Services (AMS) to manage their SAP environment and meet its strategic objective of operational excellence.

Page 2: SAP Application Management Services (AMS) Success Story @ YASH

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© 2010 YASH Technologies. All rights reserved. Referred products/ services may be registered trademarks of belonging companies.

About YASH Technologies

YASH Technologies focuses on customer success. As a leading enterprise business sand technology partner for medium and large global customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer's enterprise. YASH's comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best practice offerings, strategic

, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2000 certified company with US and India headquarters and regional sales and development offices spread across 3 continents.

For more information, please visit or email .

application and maintenance outsourcing

www.yash.com/sap [email protected]

YASH AMS Allowed Morgan Foods to Focus on Mission-Critical Objectives

Morgan Foods Significantly Reduced the Total Cost of Ownership ofSAP System with AMS

In order to provide comprehensive solution management, YASH assessed the business processes and technical requirements for operations. This ensured a successful knowledge transfer to deliver customer-specific solutions. YASH utilized proprietary tools and methodologies to provide application management services that included:

First and second level support for business users with SLA-based issue resolution

Integration of SAP system landscape with third party applications

Identification and extraction of data for year-end financial reporting and monthly sales reporting

Replication and enhancement of key business processes in SAP, as well as retiring legacy applications in the landscape

Bar code product identification to improve visibility of products across the supply chain

Recommendations for application optimization and deployed new functions and components

By partnering with YASH for application management services, Morgan Foods was able to ensure high-quality operations of their SAP solutions in a sustainable, cost-effective manner. They eliminated organizational and technology redundancies, streamlined business processes across the organization, and realized strategic cost-savings with an environment in which employees can think more strategically.

YASH provided detailed documentation that allowed Morgan Foods' IT team to maintain the solution internally and increased the IT service quality for improved business performance. Due to the recommendations and data extraction activities provided by YASH, the closing activities of Morgan Foods now occur during the month instead of every 30 days. By month's end, 90% of the activity is complete. Morgan Foods has been able to make strategic business decisions based on improved reporting and accurate inventory cost figures. With AMS, their SAP environment became fast, flexible and accurate, which significantly reduced the Total Cost of Ownership (TCO).

Technology Component

• mySAP All-in-One

Windows 2000

Oracle database

••

YASH Technologies

Global Presence - USA | EU | MEA | APAC • California | Illinois | Massachusetts | Missouri | New YorkTexas | London | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore

www.yash.com/contactus

World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-369-YASH | Tel: 309-755-0433 | Fax: 309-796-1242EU: The Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-420-6593