San Diego Armed Services YMCA 2011 Annual Report- Final

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    Mak ing Militar y Life EasierMaking Military Life EasierMaking Military Life Easier

    San DiegoSan DiegoSan DiegoArm ed Ser vices YMCAArm ed Services YMCAArm ed Ser vices YMCA

    2011 Annual Report2011 Annual Report2011 Annual Report

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    It is my pleasure to submit the 2011 Chairs Report. There was so much accomplished this past year that Icould write volumes, but I will limit my report to the highlights and leave you to revisit our monthly SNAP-SHOTS to appreciate all that was accomplished. This year, I was honored to Chair the Board of Manage-ment and serve with such dedicated and passionate board members, staff, and volunteers who work so hardeach and every day to provide quality programs to our military and their families. Let me start this report

    with something that generated excitement throughout the San Diego ASYMCA and has reverberated acrossthe entire ASYMCA organization. We would like to thank the members of San Diego Social Venture Partnersfor volunteering their knowledge and time to assist us in clearly communicating what we do through all ourvaried and wide ranging programs and events. With their assistance, we were able to introduce our new tag-line which clearly describes what we do each and every day: MAKING MILITARY LIVE EASIER. We will al-ways be grateful to San Diego Social Venture Partners. San Diego Social Venture Partners volunteers arealso working with us as we implement an advanced data management system that will significantly enhanceour operations. We could not afford to pay for such support.

    We made some great strides in assisting military families in 2011. Through imagination, innovation, energyand a staff that does not know the meaning of we cant do that, we set a new record for the average num-

    ber of participants in our programs each month. Our average monthly partici-

    pation reached 9,579 individuals. While program participation has grown256% since 2004, our staff has only grown by 3 positions, which is a true re-flection of the dedication and passion of the staff towards assisting militaryfamilies. We cannot forget the wonderful support we receive from San DiegoMilitary Commands, Service Agencies, foundations and other agencies assist-ing military families. I must also recognize the tremendous support providedby local television media in their coverage of our events and programs. FOX5 and KUSI have covered events that gained us national coverage.

    We achieved other milestones in 2011. Operation Kid Comfort completed our4,000th quilt with support from the dedicated volunteers of the American Sew-ing Guild and Tuesday Ladies Club quilters. Our monthly Neighborhood Ex-

    change Program, that provides food to military families through a partnership with the San Diego Food Bank,served 1869 families in 2011, and the San Diego Community continued to respond to the needs of ourWounded Warriors and their families through donations to our operations at the Naval Medical Center. Ourboards many accomplishments in 2011 included garnering over $300,000 for investment, realigning ourboard size and creating an Asset Development Committee, as well as updating ASYMCA bylaws. The ASYBoard and Staff also negotiated our first year as a Stars & Stripes beneficiary which resulted in a $50,000 do-nation from the Stars & Stripes board for a total of $154,691 raised as well as great exposure throughout

    Southern California.

    As you can see this has been a very successful and satisfying year servingmilitary families. We also recognize we cannot do this without support fromdonors and grants from trusts and foundations. We were most fortunate this

    year to meet a new threshold in revenue by exceeding $2.5 million and whileour programs expanded and the numbers we served increased, we ensuredthat 89 cents of every dollar received went directly into programs. We areconfident that we will continue to be innovative in 2012 to meet the needs ofmilitary families and enhance their lives as we continue to

    MAKE MILITARY LIFE EASIER.

    SAN DIEGO ARMED SERVICESYMCA2011 ANNUAL REPORT

    Chairs Report 1 January To 31 December 2011

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    2011 Board of ManagementOfficers

    Chair: Kathie Zortman1st Vice Chair: CAPT Dave Guebert, USNR

    2nd Vice Chair: CDR Sandra Davidson, USN (Ret)

    Treasurer: VADM Tim LaFleur, USN (Ret)Secretary: MCPO Phyllis Barber, USN (Ret)

    Executive Director

    CAPT Paul B. Steffens, SC, USN (Ret.)

    Board of Management

    SAN DIEGO ARMED SERVICESYMCA2011 ANNUAL REPORT

    John W. Baer, Jr.RADM Mark Belmert, USN (Ret.)Jim Bedinger

    Elaine BolandJudge Earl CantosCAPT Michael Caruso, USN (Ret.)James A. Chatfield IIBeverly ConantKristine CostaFrancis A. Derby

    Ann W. EvansCAPT Richard Evert, USN (Ret.)Monika FrenchNed Garrigues, MDJudge David M. Gill

    E. Miles HarveyCAPT Peter F. Hedley, USN (Ret.)RADM Leendert R. Hering, USN (Ret.)

    William M. Heroman, MDJosi HuntGregory JohnsBrian J. Lawler, Esq.Mike MadiganLt. Col. R.E. McCreery, USMC (Ret.)

    Aynn McGuireSam MerrickJudy MyersDavid Neer

    VADM John W. Nyquist, USN (Ret.)FORCM Karen OConnor, USN (Ret.)

    T.M. OReillyCAPT Peter Opsal, USN (Ret.)

    Victor Perez

    Christopher PierceDale PurselJohn G. Rebelo, Jr.Robert E. SchmidtLari SheehanCDR Michael I. Turner, USN (RCol. Earl Wederbrook, USMC (RPattie WellbornRADM Guy Zeller, USN (Ret.)

    Alan Zuckerman

    Program Participation in 2011San Diego Armed Services YMCA programs reached 9,579 indviduals each month in 2011 this is a 256% increase from 2004

    4000

    5000

    6000

    7000

    8000

    9000

    7574 7917 9291 9579

    2008 2009 2010 2011

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    Youth & Community Outreach Programs- P aul Hartley Complex2011 conveyed a year of positive change and growth within the Youth and Community

    Outreach (YCO) Department. The staff worked on two areas to fulfill our goal of contin-

    ued Youth Development within military families: developing current programs with inno-

    vative ideas and implementing new programs. Military children and families endure anincreased amount of emotional and social stressors due to the challenges associated with

    military life. YCO weekly programming: Mom & Tots, Playgroup , Kids Club and Craft

    and Conversation help alleviate these stressors and assist families in building a sense of

    community. YCO staff continued to develop the educational components of weekly pro-

    gramming by adding new learning curriculum and promoting literacy at home.

    The Operation Hero program successfully provided 87 children at 6 schools with character development skills to

    assist them with handling the challenges of military life. YCO continued to expand their service area by serving a new

    school, Vista La Mesa Academy, in 2011. With the addition of this school, YCO staff modified the curriculum to serve 6 th,

    7th, and 8th graders through our premiere Club Hero program. Summer also brought many exciting changes within our

    Camp Hero program. YCO staff served more military children bringing the total to 60, formed a new partnership with

    the ARTS for educational outings, and received assistance from Jr. Camp Counselors,graduates of our first teen Leaders

    in Training (LIT) program. The LIT program provided 12 military teens with the opportunity to practice and gain coreleadership skills and basic job readiness knowledge.

    Throughout 2011, with financial support and strong partnerships within the community, military families were able to

    connect at YCO special events such as the Father & Daughter Dance, Operation Outdoors Family Camp, and Healthy Kids

    Day.Our Operation Kid Comfort program reached another milestone this past December, surging through the 4,000th

    quilt! With the assistance of the American Sewing Guild, a network of dedicated volunteers, the Operation Kid Comfort

    Program has supported over 2,200 military families as they endure the emotional struggles of deployments.

    At the end of the year, YCO was thrilled to bring 26 military families to the Armed Forces Bowl in Dallas, Texas as

    ASY Family Ambassadors. Families had the opportunity to enjoy a weekend together with complimentary flights, lux-

    ury hotel accommodations, and tickets to the game on behalf of Bell Helicopter. Spending a weekend with well deserving

    military families bonding as a unit was an amazing way to end 2011.

    Family Outreach/ Youth and Community OutreachFamily Outreach Programs- Paul Hartley ComplexThroughout 2011, the Family Outreach Department focused on two goals: increasing

    the attitude of gratitude amongst families participating in our programs, and critically

    evaluating and consolidating our services to ensure that our efforts are invested in

    the services where there is the most demand.

    The Family Outreach Department promoted the attitude of gratitude through

    simple suggestions- asking families to sign a card for a donor or fill out a thank you

    note after an event- but we could never have predicted the pattern that followed.Families had been waiting for a chance to say thank you and donors fully appreciated

    the simple gesture of having a family come up to them at an event with their own

    thank you card. Family Outreach ended 2011 with the SuperParent Holiday Pro-

    gram and it is a joy to share some of the wonderful feedback from families. One

    family shared: Thank you so much for your time and generosity! As my husband is

    in his second month of an eight month deployment, you have made this a wonderful

    Christmas for my family! Another family echoed this sentiment: Wow!! Thank you

    so much. Times are rough for us, but you all made it that much easier.

    This year, the SuperParent Holiday Program celebrated its 25th year and served a banner 1283 families with 2952 chil

    dren. Throughout 2011, the Family Outreach Department continued to offer our popular monthly Neighborhood Ex-

    change which provided a total of 1869 families and 8963 individuals with food to help stretch their budgets. Demand

    also remained high within our in-home clinical services and supportive services. In 2011, Family Outreach Social Workersaccepted 529 counseling referrals, conducted 2141 home visits, and served an average of 32 families a month through

    our Supportive Services, which consist of Family Emergency Supplies, Respite Care, and transportation assistance.

    The three main areas where Social workers provided their clients clinical treatment in 2011 were Relationship Issues,

    Mental Health, and Child Abuse and Neglect. These are each areas that are critical in maintenance of family function-

    ing. The Family Outreach Department has also seen a recent increase in wounded warrior families seeking counseling

    services and plans to offer more marital counseling for wounded warriors and their spouses in the coming year.

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    Wounded, Injured and Ill- Naval M edical CenterIn 2011, over 20,000 wounded, injured and ill patients, along with fam-

    ily members, benefited from the Armed Services YMCA programs and

    services offered at Naval Medical Center. Hospitalization can be lonely,

    stressful and overwhelming. At Naval Medical Center, the primary goal

    of ASYMCA staff and volunteers is to contribute to patients healing and

    wellness, and this is accomplished in a number of ways. The Therapy

    Dogs are always a welcome sight. The ASYMCA also offers recreationopportunities , such as laptops, movies, and craft projects, delivered

    to the patients bedside; and for patients with limited mobility or ampu-

    tations, the ASYMCA has a supply ofadaptive clothing with snaps and Velcro openings- thanks to Sew Much Comfort.

    Staff and Volunteers meet every wounded and injured service member air lifted to Naval Medical Center and also

    attend to the worried family members who accompany them. Our Warrior Care Initiative meets discretionary needs

    and supports the recovery of wounded warriors. Through this Initiative, the ASY is able to provide families with child

    care or financial assistance, and meet some specific needs. In addition to a generous anonymous gift, sources of fund-

    ing for the Warrior Care Initiative include: Duncan Hunter Golf Tournament, Warrior Foundation, TriWest, Hotel Motel

    Association, San Diego Yacht Club, Navy Old Goats, Paws for Patriots and the Low Tide Ride and Stride.

    For patients with combat stress, the ASY sponsors several weekly programs, such as Art and Writing Workshops,

    Therapeutic Horseback Riding, and Warriors Giving Back volunteer opportunities; as well as many visitations and ap-

    preciation events. In 2011, the ASY facilitated 105 com munity sponsored events at Naval Medical Center and withinthe San Diego community. For patients who feel mentally overwhelmed or physically challenged, community events can

    be very therapeutic as they help patients successfully reintegrate and find their new normal. The ASY provides many

    special activities throughout the year for our Littlest Warriors, children with permanent disabilities or special needs, as

    well as wonderful special events for the entire family: Neonatal Intensive Care Reunion, Miramar Air Show Preview,

    San Diego Yacht Club Sailfest and a magical Holiday Party which was generously underwritten by Mission Valley Marriott.

    Naval Medical Center/ Active Duty Military Programs

    Volunteer Services Department - Naval M edical CenterThe Volunteer Services Department proudly reached its goal of more than 35,000 hours in 2011. More than 400 civil-

    ian volunteers devoted themselves to the ASY Mission. Volunteer activities include C5 MedEvac & Family Support, Pa-

    tient Recreation, Ward Visitation & Donation Distribution, Neighborhood Exchange, Operation Hero and YES, as well as

    many YCO and Family Outreach Programs.

    Finally, our special events rely heavily on the support of ASYMCA volunteers. Without volunteers we would be un-

    able to host special events such as the Wounded Marines Golf Tournament, NICU Reunion, Military Appreciation Day at

    the Drew Brees Golf Classic, Feed the Children, Christmas You Missed, Thanksgiving in the Wards, SuperParent Holiday

    Program and the ASY Sub Specialty Christmas Party.

    Active Duty M ilitary Programs- Naval Base San Diego2011 was a very successful year for the Active Duty Programs Department.

    Throughout the year our dedicated staff provided the highest quality of programs to

    our San Diego military. We strive to create programs that will educate young service

    members and their families while making the transition to San Diego as stress free

    as possible. Through our briefings, Out & About Tours, Homecoming events, MilitaryVolunteer Program and special events, we have accomplished this goal.

    In 2011 through the Military Volunteer Program , 2,695 active duty service

    members and their family members became actively engaged within the San Diego

    community. Through volunteer events such as Homework Helpers, Sunrise Senior

    Living Center, Feeding America San Diego, San Diego River Park Foundation, and

    many others, the Military Volunteer Program (MVP) logged 8,950.5 hours for our volunteers in 2011. Military volunteers

    are also crucial to the success of several ASYMCA programs and events, including the ASYMCA Neighborhood Exchange

    Food Distribution Program, the Father & Daughter Dance, and The Christmas You Missed Program. While 2010 was a

    successful year for the program, MVP continued to grow in 2011 as 1,200 additional service members participated.

    In support of our San Diego military, the Active Duty Program Department brings our Fun-Mobile out to Homecom-

    ings and events. This past year we celebrated Homecomings with thousands of families (a total of 6,450 individuals)

    while welcoming home several ships each month. In addition to Homecoming events, we have continued to provideOut & About tours to hundreds of new service members and have had the opportunity to connect service members to

    ASYMCA programs during briefs to nearly 1,000 military personnel. We look forward to another great year!

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    2011 Special Events

    SAN DIEGO ARMED SERVICESYMCA2011 ANNUAL REPORT

    Father and Daughter Dance

    Camo for Kids at USD

    Valentines Day Party for Spouses of Deployed

    ASYMCA/ USO Golf Classic

    Service Providers Conference

    Healthy Kids Day

    Cox Celebrity Championship hosted by Drew Brees Wounded Warrior Day

    Cox Celebrity Championship hosted by Drew Brees Military Appreciation Day

    Annual Wounded Warrior Golf Tournament

    Stuff a Bus for Military Families Displaced by Japan Earthquake

    2nd Annual American Freedom Festival San Diego

    Neo-Natal Intensive Care Unit (NICU) Reunion

    Volunteer Recognition Luncheon

    Stars and Stripes Fishing, Golf, and Music Festival

    The Christmas You MissedBig Bay 4th of July Fireworks Show

    4th of July Freedom Festival at NMAWC Base

    Montevista Mother Daughter Tea

    Ombudsman/ Family Readiness Volunteer Recognition Lunch

    Operation Liberty Call

    Americans Feeding Americans Event with Feed the Children

    Holiday Treasures Craft Fair

    Bike Giveaway with Ernst & Young

    San Diego Yacht Club Operation Holiday Helping Hand

    MonteVista Holiday Party for Military Families

    SuperParent Holiday Program with the Spiva Family Foundation

    Bonita Optimist Club Holiday Dinner Giveaway

    Sub Specialty Christmas Party for Military Families

    Christmas at the Hard Rock Caf for Deployed Families

    Starbucks Coffee for the Troops

    Ongoing Events

    KUSI Shopping Spree with Union Bank and the YMCA of SD County

    Computer Giveaway with Computers to San Diego Kids

    Neighborhood Exchange Monthly Food Distribution Program

    The San Diego Armed Services YMCA would like to thankour 2011 Corporate Partner Members for their support!

    Sutherland Management Company

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    2011 Fiscal Report

    SAN DIEGO ARMED SERVICESYMCA2011 ANNUAL REPORT

    Revenue: Contributions 328,521

    Partner Membership 120,827

    Special Events 406,708

    Legacies and Bequests 0

    Grants 558,171

    Rental Income 1,073,213

    Program 1,490

    Investment Income 23,241

    Misc. Revenue/ Rents 15,801

    Intra-Y Rev Allocations 48,500

    Contributed Facilities 92,064

    Contributed Materials 872,644

    Total Revenue 3,541,180

    Expenses: Salaries/ Wages 1,069,278

    Health, Retirement & Other Benefits 255,358

    Donated Services, Materials & Facilities 964,708

    Occupancy, Insurance & Taxes 42,517

    Utilities 13,821

    Supplies 14,238

    Postage and Shipping 5,126

    Legal Fees 21,567

    Interest 32,055

    Computer & IT Services 14,104

    Professional & Other Contract Services 3,293

    Rentals, Repairs & Maintenance 43,516

    Outside Printing Graphics & Advertising 10,182

    Travel & Conferences 33,231

    Program Events 676,406

    Awards & Grants

    Gifts & Contributions 0Support Payments 57,180

    Membership Dues 1,850

    Other Expenses 233

    Depreciation 174,487

    Total Expenses 3,444,373

    Net Revenue/ Loss 96,807

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    SAN DIEGO ARMED SERVICESYMCA2011 ANNUAL REPORT

    Contact & Location Information_______________________________________________________________________________________

    ADMINISTRATIVE HEADQUARTERS MURPHY CANYON

    FAMILY OUTREACH DEPARTMENT

    YOUTH & COMMUNITY OUTREACH DEPARTMENT

    San Diego Armed Services YMCA Paul Hartley Complex

    3293 Santo Road, San Diego, CA 92124Phone: 858.751.5755 ~ Fax: 858.751.5769

    ______________________________________________________

    ACTIVE DUTY MILITARY PROGRAM DEPARTMENT

    Naval Base San Diego

    Building 71, San Diego, CA 92136

    Phone: 619.232.9084 ~ Fax: 619.232.0427

    _____________________________________________________

    WOUNDED, INJURED AND ILL PROGRAMS

    Naval Medical Center San Diego

    Building 1, Ground Floor

    34800 Bob Wilson Drive, San Diego, CA 92134

    Phone: 619.532.8156 ~ Fax: 619.532.6824

    _____________________________________________________

    WWW.MILITARYYMCA.ORG

    ______________________________________________________________________