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    Empoymen Ouoo ndSy Guide 2012/13a tOOl fOr wOrkfOrcE laG

    Singapore

    rEcrUtMEt OUtSOUrcG cOSUltG

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    Cnn

    4 ExecutiveOverview

    6 Introduction

    8 Accounting&Finance

    11 Banking&Finance

    15 CallCentre

    16 Engineering&Technical

    18 Healthcare&LieSciences22 HumanResources

    24 InormationTechnology

    26 OfceSupport

    27 Procurement,SupplyChain&Logistics

    29 Sales,Marketing&Advertising

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    key Sevies, n. (aSDaQ: kElYa, kElYB) is ede in poviding

    ooe souions. key oes ompehensive y o

    ousouing nd onsuing sevies s e s od-ss sng

    on empoy, on nd pemnen bsis. Seving iens

    ound he gobe, key povides empoymen o moe hn 550,000

    empoyees nnuy.

    key hs been he oeon o he euimen indusy o ove 60

    yes nd hs se he indusy benhm ih innovive euimen

    nd eenion segies. we pide ouseves on deiveing higheve o usome sevie nd poviding he igh en in odne

    ih ou iens equiemens. a ou ndides undego singen

    seening poess o ensue hey e he bes possibe o he job.

    fo moe hn 30 yes in Singpoe, nd ih oes oss he

    isnd, key hs in-deph expeiene oing ih Singpoes

    eding ompnies nd deiveing he bes en vibe.

    kellyservices.com.sg

    Allrightsreserved.NopartofthisbookmaybereproducedortransmittedinanyformwithoutthewrittenpermissionfromKellyServicesSingapore.TheinformationcontainedintheKellyEmploymentOutlookandSalaryGuideisintendedforeducationalpurposesonly.KellyServicesSingaporetakesnoresponsibilityforanyliabilitiesthatemergebasedontheinformationcontainedinthisguide.

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    ExecutiveOverview

    WearepleasedtopresenttheannualKellySingaporeEmploymentOutlookandSalaryGuide2012/13,acomprehensive

    referencetoolonthesalarytrends,jobtitlesandemploymentoutlookacrossindustries.

    TheaimofthisEmploymentOutlookandSalaryGuideistoprovideaninsighttothelatestsalaryrangesforvariouspositionsacrossindustriesinSingaporethroughacompilationofsalariesandjobtitles.Thesalaryrangesareindicativeofactual

    transactionsbetweenemployersandemployeesandrepresentareectionofthemarketplace.Thecompiledndingsare

    presentedinaneasytoreadformatforyourreference.

    AlthoughSingaporeseconomygrew4.9%in2011,thegovernmenthadmaintainedagrowthforecastofbetween1-3%for2012.

    TheSingaporeemploymentrateisrelativelystrongwithatotalemploymentgrowthof122,600inthewholeof2011or3.9%

    higherascomparedto2010.Totalemploymentin1Q2012roseby27,200,lowerthantheincreaseof37,600in4Q2011and

    28,300in1Q2011.ThisismostlikelyduetoemployeesremainingintheircurrentorganizationsforbonuspayoutsinQ12011

    andnotmovingforthetimebeingduetothevolatilityoftheglobaleconomicsituation.

    Inationin2011wasatahighof5.2%ascomparedto2.8%in2010.Hiringisstillexpectedtogrowdespitetheeconomic

    situation,inationandtalentshortages.Howeveralongerrecruitmentcycleisexpectedandwagepressureswilloccur.Employers

    shouldexpecttoincreaseemployeepayratesorndothercreativesolutionsinresponsetothesetalentdynamics,ifemployers

    areseriousaboutattractingandretainingcriticalskillsetswithintheorganization.

    Humancapitalisthemostvaluableassetinaercelycompetitiveglobalisedworldandemployersmustretainandattracttalent

    tobeabletocompeteonaregionalandglobalscale.Organizationsneedtoinvestinthedevelopmentoftheirhumancapital

    andputinplacehumancapitalmanagementstandardsandpracticesthatareonaparwithsomeofthebestglobalcompanies.

    Performancemeasurementsystemswithwellstructuredkeyperformanceindicator(KPI)frameworksandcompetitiveremuneration

    schemeswillhelptheworkforcetorealiseanddeveloptheirpotentialtocontributetotheeconomy.

    Whilst,wehopethisEmploymentOutlookandSalaryGuide2012/2013willserveasahandyreferencetoolforyou,weare

    alwaysonhandtoassistyouwithcurrentdataandalsosupportyouindevelopingrecruitingstrategiesandprogramstosuityour

    specicneeds.

    WetrustyoundthisSingaporeEmploymentOutlookandSalaryGuide2012/2013fromKellyServicesresourcefultoyour

    business.

    MarkHall

    CountryGeneralManager

    Disclaimer:Monthlysalaryrangesaresubjecttoeconomicuctuations.Monthlysalaryrangesexcludeotherbonuses,allowances

    andEmployerCPFcontributions.

    Acopyofthisguidewillbeavailableonourwebsiteinmid-Sept2012.

    Visit us at: kellyservices.com.sg

    4 SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13

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    GEERALRECRITMETSERVICESOurgeneralrecruitmentofceslocatedacrossSingaporeprovidestrategicaccesstokeytalentpoolsandclientsites.We

    specializeinadhocandvolumeworkforcesolutionsthatincludetemporary,contract,permanentplacementsandvendoron-site.

    KellyServicesgeneralrecruitmentsolutionsfocusonclientstafngrequirementsfromentry-

    leveltojuniorexecutivepositionsinfunctionalareassuchasAccountancy,Banking&Finance,

    CustomerService,Exhibition&Events,Hospitality&Tourism,HumanResources,Logistics&Warehousing,OfceSupport,Sales&MarketingandRetail.

    kellyservices.com.sg

    SPECIALISTRECRITMETSERVICESKellyServicesspecialistdivisionsincludeKellySelection,KellyEngineeringResourcesandKellyITResources.Ourspecialist

    divisionsfocusexclusivelyonthefunctionalstafngrequirementsofourclientsanddrawintheformidableresourcesand

    infrastructurebuiltbyKellyServices.Itisthebestofbothworldsacompanywithspecicknowledgeandexpertisebackedbya

    respectedleaderwhohasbeenstafngtheworldformorethan60years.

    Wetailorourmethodologytosuiteachsearchrequirementandourclientsspecicneeds.Ourdatabaseisunmatchedinthe

    industrygivingusaccesstoalargepoolofpotentiallysuitablecandidatesinatimelymanner.Ourconstantpresenceinonline

    portals,mediacontribution,useofdisplayadvertisingandourinnovativeapproachtomarketmappingandnetworkingallowusto

    reachpassivecandidatesthatwouldotherwisenotbeavailable.

    KellySelectionisasearchandselectionpracticeformidtoseniorlevelprofessionals,with

    specialistconsultantsofferingexpertiseinAccountancy&Finance,Banking&Financial

    Services,HumanResources,Sales&MarketingandProcurement&SupplyChain.

    kellyservices.com.sg

    KellyEngineeringResourcesspecializesinplacingengineeringprofessionalsincontract,

    contract-to-hireandfull-timeemploymentacrossalldisciplinesincludingOil&Gas;Engineer,

    Procure&Construct(EPC);Construction;FacilitiesManagement;Aerospace;Chemical;

    Marine;Semiconductors;Health,Safety,Environmental&Quality(HSEQ)andLifeSciences.

    kellyservices.com.sg

    KellyITResourcesspecializesinmidtoseniorlevelpermanentandcontractITrecruitment,

    within-depthsectoralknowledgeoftheFinancialServices,End-UserCommerce,ITVendorandConsultingindustries.

    kellyservices.com.sg

    P-ServspecializesinprojectandprocessmanagementsuchasCustomerService

    Management,Exhibition&EventsManagement,FacilityManagement,RevenueCollections

    ManagementandPayrollAdministration.

    p-serv.com.sg

    6 SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13

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    RECRITMET.OTSORCIG.

    COSLTIG.

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    ACCOTIG&FIACEIn2012,weseeacontinueddemandforbusinesspartnerswhocanvalueaddintermsofprovidingsoundbusinessadviceascomparedto

    traditionalaccountants.Middlelevelpositionssuchassenioraccountants,auditorsandcreditmanagersareindemandduetostricterinternal

    controlsviaexpensemanagementandpushforprofitability.Thisincreaseincontrolsandregulationshasalsocreatedstrongappetitefor

    professionalsinthecompliancedomain.

    8 SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13

    ACCUnInG & FInAnC CC And IndU

    Fiace director Degree /Postgrad

    9+ Corporate ofcer primarily responsible or managing the fnancialrisks o the corporation. Responsible or fnancial planning and record-

    keeping, as well as fnancial reporting to higher management.

    15000 20000

    Fiacial Cotroller Degree /Postgrad

    10+ Supervise accounting and fnancial reporting within an organization.Oversee accounting and the implementation and monitoring ointernal controls.

    10000 15000

    eior Fiace aager Degree /Postgrad

    8-10 Responsible generally or overseeing other fnance sta includingfnance managers.

    8000 15000

    Fiace aager Degree /Postgrad

    7+ Responsible or providing fnancial advice and support to clients andcolleagues to enable them to make sound business decisions.

    6500 12500

    eior aagemetAccoutat

    Degree 5-7 Prepare internal management accounts (generally monthly) that assessbusiness perormance to enable management to make inormeddecisions.

    5000 7500

    eior Fiacial Accoutat Degree 5-7 A supervisory role, prepares fnancial accounts or external users incompliance with relevant reporting requirements.

    5000 7500

    Fiacial Accoutat Degree 4+ Prepare fnancial accounts or external users in compliance withrelevant reporting requirements.

    4000 7000

    Fiacial Aalyst Degree 3-7 Analyse fnancial perormance o an organisation including productivity,proftability, perormance against budget and determines causes andremedies.

    5000 9000

    eior reasury aager Degree 7+ Supervisory role, manages a company's holdings in and trading ingovernment and corporate bonds, currencies, fnancial utures, optionsand derivatives, payment systems and the associated fnancial riskmanagement.

    7500 15000

    reasury aager Degree 7+ Manage a company's holdings in and trading in government andcorporate bonds, currencies, fnancial utures, options and derivatives,payment systems and the associated fnancial risk management.

    7000 10000

    Hea of Iteral Auit Degree 8+ Supervisory role, analyzes business processes, procedures andactivities with the goal o highlighting organizational problems andrecommending solutions.

    12000 26500

    Iteral Auit aager Degree 5-8 Supervisory role, analyzes business processes, procedures andactivities with the goal o highlighting organizational problems andrecommending solutions.

    5500 11000

    ax director Degree 15+ Person responsible or overseeing tax unction within an organisationand ensures compliance with local, state, ederal and internationaltaxes.

    15000 29000

    ax aager Degree 7+ Responsible or collation o inormation to enable reporting o fnancialinormation to comply with tax reporting requirements. Researches ontax issues.

    7000 16500

    ax Accoutat Degree 5+ Responsible or collation o inormation to enable reporting o fnancial

    inormation to comply with tax reporting requirements. Research ontax issues.

    5000 8000

    H jb

    (In LCAL CUnC)

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

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    SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13 9

    ACCUnInG & FInAnC IVA ACIC

    AUdI

    director Degree /Postgrad

    10+ Audit unction deals with reporting on the fnancial position o aclients business. Additionally it deals with the risk elements o theirbusiness, analysing exposure to external and internal threats, andcompliance with relevant statutory and regulatory requirements.

    16000+

    eior aager Degree /Postgrad

    8-10 9000 15000

    aager Degree /Postgrad

    5-8 5400 7750

    eior Associate/Assistat aager

    Degree /Postgrad

    3-5 4000 5250

    Cosultat Degree /Postgrad

    1-3 3000 4000

    AdVI ACIC

    director Degree /

    Postgrad

    10+ Advisory unction within practice provides clients with advice in

    the handling o business risks both fnancial and non-fnancial.Furthermore they review operations to enhance perormance.Additional services may include mergers & acquisitions and relatedactivities.

    16000+

    eior aager Degree /Postgrad

    8-10 9000 15000

    aager Degree /Postgrad

    5-8 5400 7750

    eior Associate/Assistat aager

    Degree /Postgrad

    3-5 4000 5250

    Cosultat Degree /Postgrad

    1-3 3000 4000

    A

    director Degree /Postgrad

    10+ Tax unction assists clients to meet the challenges they ace incomplying with local, ederal and international tax reportingrequirements.

    16000+

    eior aager Degree /Postgrad

    8-10 9000 15000

    aager Degree /Postgrad

    5-8 5400 7750

    eior Associate/Assistat aager

    Degree /Postgrad

    3-5 4000 5250

    Cosultat Degree /Postgrad

    1-3 3000 4000

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    H jb

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    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    ACCUnInG & FInAnC

    Accoutat Degree /ProessionalCertifcate

    4-5 In-charge o general accounting that involves the preparationo statistical data & fnancial reports concerning profts, cash &inventory. Analyse, report & provide advice on fnancial dealings ororganisations/individuals. Advise on associated record-keeping &

    compliance requirements. Group consolidation reporting.

    3500 6500

    Accouts ayale aager Degree 5-6 Ensure timely payment o vendor invoices, expense vouchers &maintain accurate control reports. Sta management.

    3500 5000

    Accouts upervisor LCCI Higher/ Diploma /ProessionalCertifcate

    2-4 Supervise ull set o accounts. Assist in the analysis o fnancialstatements & year-end closing/audits.

    3000 4000

    Accouts Assistat O' levels /Certifcate

    1-3 Record & compile summaries o organisation's fnancial transactionsor management purposes. Assist in ull set o accounts.

    2000 2800

    Accouts xecutive / fcer O' levels /Certifcate

    1-3 Balance expenses, data entry & basic accounts support. Filing,photocopying, axing & other administrative duties.

    2000 2500

    Creit Cotrol aager Diploma /

    Degree

    4-6 Determine credit worthiness o clients. Formulate credit and

    collection policy. Negotiate with past due accounts. Takeappropriate action against delinquent accounts. Supervisory duties.

    4000 5500

    Creit Cotrol fcer Diploma /Degree

    2-4 Contact customers. Send ollow-up inquiries. Negotiate with pastdue accounts or debt recovery.

    2500 3500

    Creit Cotrol Clerk O' levels /Diploma

    1-2 Manage accounts receivables. Prepare reports o loans andaccounts that are delinquent and orward reports or legal action.

    2000 2500

    Auitor Degree /ProessionalCertifcate

    2-4 Ensure authenticity & accuracy o fnancial statements, especiallyassets & liabilities. Analyse samples o work done & conductprocedural interviews.

    3000 4800

    Fiacial Aalyst Degree 2-3 Report & analyse fnancial & operating data. 4000 6000

    ayroll Clerk O' levels /LCCI

    1-2 Calculate & prepare payroll, taking into account overtime &deductions such as tax, CPF, insurance payments, etc.

    2000 3000

    H jb

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

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    BAIG&FIACE

    bAnKInG

    bak eller N' levels withCO S / 'O'

    levels

    1-3 Handle high volume o over-the-counter transactions. Assist withcustomer enquiries, ensure service delivery standards are met &

    actively promote bank products and services.

    1600 2000

    Customer ervice fcer Diploma /Degree

    2-3 Attend to walk-in customers & ollow-up on customer service issuesas well as identiy business potential rom existing database.

    2000 3000

    bak Auitor Degree 2-3 Report audit fndings, evaluate system eectiveness & assessprocedural defciencies. Ensure high level o internal control &system adherence to guard against raud or procedural non-compliance.

    2800 3800

    Collectio / detecovery fcer

    O' levels /Diploma

    1-3 Review collection procedures and ensure diligent debt recovery.Analyse customers' prole & propose viable solutions. Restructure& negotiate payment. Knowledge in legal/ litigation processes& documentation. Monitor delinquent accounts & collectionsunctions.

    1800 2500

    Compliace fcer Degree 2-3 Ensure interpretation & adherence to all regulatory requirements.

    Conduct & review results o compliance surveillance test plans.Support the implementation and roll-out o compliance-relatedinitiative.

    2800 3600

    ecurities /quities dealer

    Degree Holder 3-5 Support relevant teams and responsible or executing globalequities, fxed income and structured products through brokers.Update market inormation. To work closely with operations sta toresolve trade discrepancies.

    3500 6000

    F dealer Diploma /Degree

    2-3 Good knowledge o oreign exchange products. Familiar withinter-bank market transaction. Manage the ow and risk o FXpricing. Process inter-bank deposit/ placement deals, utures, FRAs,government bills/bonds and oreign exchange.

    2500 5000

    ortgage ales pecialist Diploma /Degree

    2-3 Identiy prospective customers through lead generation to achievedesired mortgage and related lending product targets.

    2000 3000

    ersoal FiacialCosultat /ersoal baker

    Diploma /Degree

    2-3 Provide advice & recommend investment products according toclients' risk profle. Identiy business potential rom the executiono sales.

    2200 3200

    ettlemet fcer Degree 3-5 Settlement o trades (FX/MM), bonds & securities. Liaise withbrokers, counter parties & Fund Managers.

    3000 4000

    emittace/ ettlemet/Loas Clerk

    O' / 'A' levels 1-2 Cheque clearance, inward/outward remittances, telegraphictranser & demand drats. Accept & confrm orex deals. Process &document housing loan applications.

    1600 2500

    bak peratios fcer Degree 0-1 Processing o trade settlements. Back-room admin duties. 2200 2700

    rae Fiace fcer Diploma /Degree

    1-2 Supervisory role in the processing o trade fnance products. 2500 3300

    rae Fiace Clerk O' levels /

    Diploma

    2-3 Process trade fnance products with knowledge o various trade

    instruments e.g Letter o Credit, trade collections & payments,including accompanying payment processes.

    2000 2600

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    BankshavebeenretrenchingemployeesinEuropeandAmericabutthishashadalessradicalimpactinAsiaduetothefactthatwehavetwo

    majorbankinghubslocatedinSingaporeandHongKong.AlthoughthebankingandfinancialservicesindustryisrelativelystableinSingapore,

    wedoseesomecautioninhiring.

    Banksarefocusingonmorebusinesscriticalpositionsespeciallyintheareaofriskandcomplianceasregulatoryrequirementscontinueto

    becomemorestringent.Thissaid,whilsttheinvestmentbankingcommunitycontinuestobesomewhatunpredictable,thereseemstobea

    refocusonconsumerwealth-basedbusinesslinesmanagementprofessionalsinparticular.Theinsurance,assetmanagementandreinsurancesectorsareexperiencingsolidgrowthcreatingappetiteforskillssuchasquantitativeanalysisandactuarialrelateddisciplines.

    H jb

    SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13 11

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    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    bAnKInG ACCUnInG & FInAnC

    Fiace director/CF Degree /Postgrad

    12+ Corporate ofcer primarily responsible or managing the fnancialrisks o the corporation. Responsible or fnancial planningand record-keeping, as well as fnancial reporting to highermanagement.

    20000 30000

    Fiacial Cotroller Degree /Postgrad

    10-12 Supervise accounting and fnancial reporting within an organization.Oversee accounting and the implementation and monitoring ointernal controls.

    15000 25000

    eior Fiace aager Degree /Postgrad

    8-10 Responsible generally or overseeing other fnance sta includingfnance managers.

    12000 16500

    Fiace aager Degree /Postgrad

    6-8 Responsible or providing fnancial advice and support to clientsand colleagues to enable them to make sound business decisions.

    6000 12000

    Hea rouct Cotrol Degree 10+ Oversee a team responsible or the accounting and fnancialreporting o multiple trading desks. Responsible or thebookkeeping o trades in the portolios they look ater, and act as aprimary control unction; monitoring trading activity to ensure it iswithin a specifed remit.

    15000 25000

    eior rouct Cotroller Degree 5-10 Supervisory role responsible or the accounting and fnancialreporting o a trading desk. Responsible or the bookkeeping otrades in the portolios they look ater, and act as a primary controlunction; monitoring trading activity to ensure it is within a specifedremit.

    8000 15000

    rouct Cotroller Degree 2-5 Responsible or the accounting and fnancial reporting o a tradingdesk. Responsible or the bookkeeping o trades in the portoliosthey look ater, and act as a primary control unction; monitoringtrading activity to ensure it is within a specifed remit.

    4000 8000

    eior reasury aager Degree 10+ Supervisory role, manages a company's holdings in and tradingin government and corporate bonds, currencies, fnancial utures,options and derivatives, payment systems and the associatedfnancial risk management.

    12000 26000

    reasury aager Degree 7-10 Supervisory role, manages a company's holdings in and tradingin government and corporate bonds, currencies, fnancial utures,options and derivatives, payment systems and the associatedfnancial risk management.

    8000 12000

    reasury Accoutat Degree 4-6 Manage a company's holdings in and trading in governmentand corporate bonds, currencies, fnancial utures, options andderivatives, payment systems and the associated fnancial riskmanagement.

    3800 8000

    Hea of ax Degree /Postgrad

    10+ Responsible or overseeing tax unction within an organisation andensures compliance with local, state, ederal and international taxes.

    20000 35000

    ax aager Degree /Postgrad

    6-10 Responsible or collation o inormation to enable reporting ofnancial inormation to comply with tax reporting requirements.Research on tax issues.

    8000 18000

    ax Accoutat Degree /Postgrad

    2-5 Responsible or collation o inormation to enable reporting ofnancial inormation to comply with tax reporting requirements.Research on tax issues.

    5000 8000

    Hea of Iteral Auit Degree /Postgrad

    10+ Supervisory role, analyzes business processes, procedures andactivities with the goal o highlighting organizational problems andrecommending solutions.

    18000 35000

    eior Auit aager Degree /Postgrad

    7-10 Supervisory role, analyzes business processes, procedures andactivities with the goal o highlighting organizational problems andrecommending solutions.

    12000 22000

    Auit aager Degree /Postgrad

    5-7 Analyze business processes, procedures and activities with thegoal o highlighting organizational problems and recommendingsolutions.

    7000 12000

    Assistat Auit aager Degree /

    Postgrad

    3-5 Analyze business processes, procedures and activities with the

    goal o highlighting organizational problems and recommendingsolutions.

    4000 8000

    H jb

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    bAnKInG IddL FFIC

    CdI

    Hea of Creit Degree 12+ Responsible or management o portolio o accounts / clients witha view to ensuring banks losses are minimised through tight controlon credit acilities and terms provided to clients. Undertake creditreviews on existing acilities and creation o pricing models or newacilities.

    18000 30000

    eior Vice resiet Degree 10+ 12500 15500

    Vice resiet Degree 7+ 9000 16000

    Associate Vice resiet Degree 4-7 6000 9000

    eior Associate Degree 2-4 4500 6500

    IK

    director Degree/Postgrad

    10+ Responsible or operational and market risks as they pertain tothe bank. Ensuring that the banks losses are minimised throughimplementation o appropriate controls, analysis o exposures andunderstanding o both internal and external risks.

    18000 30000

    eior aager Degree/Postgrad

    8-10 12500 15500

    aager Degree/Postgrad

    5-8 9000 16000

    eior Associate/Assistat aager

    Degree/Postgrad

    3-5 6000 9000

    Cosultat Degree/Postgrad

    1-3 4500 6500

    CLIAnC

    director Degree/

    Postgrad

    10+ Assist the bank in managing its compliance risk, which can be

    defned as the risk o legal or regulatory sanctions, fnancial loss,or loss to reputation a bank may suer as a result o its ailure tocomply with all applicable laws, regulations, codes o conduct andstandards o good practice.

    18500 25000

    eior aager Degree/Postgrad

    8-10 13500 18500

    aager Degree/Postgrad

    5-8 10000 15500

    eior Associate/Assistat aager

    Degree/Postgrad

    3-5 8000 10500

    Cosultat Degree/Postgrad

    1-3 5500 7500

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    H jb

    bAnKInG bACK FFICCA ACIn

    director Diploma /Degree

    9+ Responsible or eecting transactions made by public companiesthat include its shares, share register and shareholders.

    13000 19000

    Associate director Diploma /Degree

    6-9 7000 10500

    eior Aalyst Diploma /Degree

    5-6 6500 7500

    Aalyst Diploma /Degree

    3-5 4000 6500

    Ln

    aager Diploma /Degree 4+ Responsible or overseeing a settlements team charged withensuring timely and accurate settlement o transactions andreconciliation.

    5000 7500

    SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13 13

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    bAnKInG bACK FFIC

    dCUnAIn

    director Diploma /Degree

    8+ Responsible or ensuring transactions are recorded accurately inboth client and internal accounts with appropriate support and arereconciled.

    12000 22000

    Associate director Diploma /Degree

    5-7 6500 10000

    eior Aalyst Diploma /Degree

    3-5 4500 6000

    Ad U

    Hea Diploma /Degree

    9+ Responsible or ensuring the appropriate capture o trades,attending to queries and liaising with internal stakeholders toensure controls are maintained.

    17000 23000

    director Diploma /Degree

    6-9 12000 16000

    Associate director Diploma /

    Degree

    5-6 6000 10000

    eior Aalyst Diploma /Degree

    3-5 4500 6000

    AIn

    Geeral aager Diploma /Degree

    12+ Overall management o the operations team covering multipleunctions.

    12000 24000

    aager Diploma /Degree

    5-10 Oversee a team o support sta to ront ofce ensuring accurateand timely processing o transactions.

    6000 12000

    eior Aalyst Diploma /Degree

    3-5 Support sta to ront ofce ensuring accurate and timely processingo transactions.

    4750 5600

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    InUAnC

    ACUAIAL

    eior Vice resiet Degree 12+ Individual who applies mathematical and statistical methods to assessrisk in the insurance and fnance industries.

    21500 34000

    Vice resiet Degree 10+ 15000 25000

    eior aager Degree 7+ 10700 15000

    aager Degree 5-7 7500 10000

    UndwIInG/CLAI

    director Degree 8-10+ Responsible or evaluating the risk and exposure o potentialclients. Oversee processing o claims rom clients assessingcoverage under the policy and minimising payments or

    non-covered events.

    12500 16000

    aager Degree 5+ 8000 12500

    Assistat aager Degree 3-5 6000 8300

    H jb

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    CALLCETRE

    Call Cetre aager /Hea

    Degree 5-10 Implement service strategies. Oversee daily operations as well asmarketing, sales & IT. Ensure service levels are met. Plan workow& structure. Resolve escalated complaints. Motivate & lead teams.Work with HR to assist in recruiting, sta appraisals & training.

    Strong project management skills.

    5000 8000

    Call Cetre upervisor /eam Leaer

    Diploma /Degree

    2-3 Oversee, manage & motivate a team o junior & senior ofcers.Roster planning & handle stafng issues such as disciplinary &perormance counseling.

    2800 3500

    Call Cetre raier Diploma /Degree

    2-3 Work with HR & Call Centre Manager to provide training onsystems, procedures & product knowledge. Facilitate & plantraining schedules.

    3000 4500

    Customer ervice fcer Iou

    Diploma /Degree

    2-3 Handle incoming calls (orders, enquiries, complaints) and directcalls or urther problem resolution. Handle larger clients o 1st levelescalation. Lead, teach, guide and/or motivate teams through thecall process i necessary.

    1600 2800

    Customer ervice fcer Iou

    O' / 'A' levels /Diploma

    0-1 Handle incoming calls (orders, enquiries, complaints) and directcalls or urther problem resolution.

    1500 2000

    peratios aager Diploma /Degree

    3-4 Oversee all aspects o operations. Report to Call Centre Manager.Handle internal inquiries & divisional operations.

    4000 5000

    ales utou /elemarketer

    A' levels /Diploma

    2-3 Responsible or setting up appointments & sales. Handle outboundcalls or selling a product or service, typically with respect to quotas orsales goals. Handle specifc accounts or geography. Typically handlekey accounts & more difcult situations.

    1800 2500

    I Helpesk(1st to 2 Level)

    A' levels /Diploma

    1-2 Screen and/or service requests, compile problem reports & providesolutions to complex issues as required.

    1800 2600

    nAIV AKInG IIn

    jAAn

    Customer ervice

    epresetative

    Degree - Handle incoming calls (orders, enquiries, complaints) and direct

    calls or urther problem resolution. Lead, guide and/or motivateteams through the call process i necessary.

    3000 4000

    KAn

    Customer erviceepresetative

    Degree - Handle incoming calls (orders, enquiries, complaints) and directcalls or urther problem resolution. Lead, guide and/or motivateteams through the call process i necessary.

    2800 3600

    H LAnGUAG

    eam Leaer /upervisor

    Degree - Oversee team o agents. Motivate team, roster planning & handlestafng issues such as disciplinary & perormance counselling.

    3000 4000

    Customer erviceepresetative

    Degree - Handle incoming calls (orders, enquiries, complaints) and directcalls or urther problem resolution. Lead, guide and/or motivateteams through the call process i necessary.

    2000 2700

    ales utou /elemarketer Degree - Handle outbound calls or selling a product or service, typically withrespect to quotas or sales goals. Qualiy prospects and producequality leads.

    1800 2500

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    Callcentreandhelpdeskemployeesremainindemandduetotheirvalueasthekeycontactpointbetweenbusinessesandtheircustomers

    orevenpotentialcustomers.Callcentreemployeesnolongeronlyprovideaone-stopservicetocurrentcustomers,theyalsoplayadualrole

    wheretheyaretrainedtocross-sellproductsorserviceslikeatelemarketer.Withthis,someorganizationsdoconsidercallcentreemployeesas

    partoftheirfront-lineteamandarewillingtoprovidethemwithadequatetrainingsothattheircallcentreemployeescanbeambassadorsof

    theirorganizationbyprojectingaprofessionalimageandplayingakeyroleinthegenerationofrevenuefortheorganization.

    AlthoughmanyorganizationsprefertheuseofsharedservicesandhaverelocatedtocountriessuchasMalaysia,PhilippinesandIndiatomanagecostefficiencies,theavailabilityofmulti-lingualornativeforeignspeakershavehelpedmaintainSingaporesfootholdinthecallcentre

    industry.

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    gieerig director PHD / MSc /MBA

    10+ R&D, design and patent or company product. Oversee and leadentire engineering team (QA, R&D, Design, Failure Analysis) tosuccess. Master Black Belt holder. Financial management.

    10000 16000

    gieerig aager PHD / MSc /MBA Degree

    10+ R&D, design and patent or company product. Lead entireengineering team R&D, QA, Lead and oversee engineering team.Master Black Belt/ Black Belt holder. Conduct induction training.Product development.

    7000 10000

    roect aager Degree /Diploma

    5-8 Projects execution in Oil & Gas, Petrochemical, Chemical, Civil &Structural, Solar, Energy, Wastewater Treatment sectors. Electrical &Electronics system design and integration, troubleshooting, testing,installation and commissioning. Hands-on experience in energy,water, inrastructure, solar, inverters, battery, UPS, diesel generatorsand power system.

    6500 12000

    roect gieer Degree /Diploma

    3-5 Engineering projects execution. Electrical & Electronics systemdesign and integration, troubleshooting, testing, installationand commissioning. Hands-on experience preerable in solar PV,servicing inverters, battery chargers, UPS, diesel generators, and/orother power system components.

    4000 7000

    rogram aager Degree /Diploma

    5-8 Plan and introduce products regionally and internationally. Thirdlanguage (Japanese/Korean) a must. Business developmentmanaging and planning. Channel building.

    4500 9000

    laig aager MSc / MBA /Degree

    3-5 Operations management in engineering/manuacturing. Executeand roll out plans.

    6000 9000

    laig gieer Degree 3-5 Prepare, monitor, track and maintain project master/key dates/detailed schedule or Building & Construction, Oil & Gas Industry.Ensure plan is kept up to date with any agreed changes to scope.Hands-on experience using Primavera and MS Project

    3500 5500

    laer Degree /Diploma

    3-5 Schedule/plan production. Plan production manuacturing loadings,which includes work-in-progress and ship dates to meet customerdemands. Respond to customer enquiries.

    3500 5000

    rocess gieer Degree /Diploma

    3-5 Develop process or new products and improve product process orcurrent products. Knowledge o SPC, DOE & FMEA.

    3500 5000

    rouctio gieer Degree /Diploma

    3-5 Responsible or the areas o productivity improvement, processefciencies, cost reduction and acility layout. Manage all aspectso the development and implementation o production projects.Prepare cost analysis or project evaluation or COO, Regional VP,GMO and plant management. Maintain an up-to-date knowledge orelated machinery and equipment or possible operation applicationsand assist plants in machinery and equipment specifcation. Monitorassigned plant's compliance to policies and procedures.

    3000 5000

    Civil & tructural gieer Degree 3-5 Prepare & Supervise Civil & Structural Engineering Designs, Calculation

    and Prepare Building Specifcations using STAAD Pro, Orion, ETABSdesign programs. Monitor Engineering, Building, Detailed andConstruction Drawings. Assist in the preparation o technical detail orquotations, contract documentation and technical specifcations

    3500 5000

    QA gieer Degree /Diploma

    3-5 Plan and direct activities in development, application andmaintenance o quality standards. Monitor and maintain QualityAssurance activity experience with CE, FDA, ISO13485, ISO 16949.

    3500 5000

    H gieer Degree 3-5 Ensure construction activities give proper regard to the conservationo the environment, are sae in use and can be recycled, reused ordisposed o saely. Co-ordinate compliance with all applicable HSElaws, rules, regulations and ordinances among projects.

    4000 6000

    aterial aager MSc / Degree 5-8 Generate clear-to-build quantity plan based on orders. Liaisewith buyers on material shortages and ensure availability. Monitorinventory perormance to meet set goals.

    6000 10000

    mee ystem /desig ricipal gieer MSc / Degree 8+ R&D and product development & design in embedded systemarchitecture design, programming and project management.Profcient in C/C++ programming and porting o Standard Cprogram to TI DSP and Intel XScale architecture. Knowledgeo Unix/Linux systems architecture, TCP/IP networking, datacommunications and inormation surveillance security.

    8000 10000

    H jb

    EGIEERIG&TECHICAL

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary

    (inlocalcurrency)

    ax.alary

    (inlocalcurrency)

    Similartootherindustries,mostorganisationswillhaveacautiousapproachinhiring.Weseecontinuedhiringintheoilandgas,construction

    andwatersectorsduetoconsistentgrowthandpotential.AstheSingaporegovernmentcontinuestosupporttheconstructionsectorvia

    housingprojectsandmajorpublicworks,theconstructionindustryisexpectedtocontinueitsbuoyancythroughout2012leadingtoastrong

    demandforallcategoriesofconstructionengineers.

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    nGInInG & CHnICAL

    eior desig gieer(Automatio)

    Degree /Diploma

    5-7 Design and develop machine and pneumatic control, handlers orlead rame / PCB / CPU test equipment industries. Knowledge oProE, DOE, DFMEA, FMEA, UPH simulation and structure. Preparedesign proposal.

    4000 7000

    developmet gieer Degree /Diploma

    3-5 Product design, building automation or HVACR, electro-mechanicalsystems, and modules. Familiar with 2D & 3D-CAD system. Hands-on experience in engineering drawing, part assembly, machining,electro-mechanical system. Testing & commissioning.

    3000 5000

    lectrical desig gieer Degree /Diploma

    3-5 Design o electrical diagrams or upgrades or modifcations. Designmachine control systems and panels. Experience with AutoCad,PLC, SCADA. Profcient in solar, inverters, battery, UPS, generatorsand power automation system.

    3500 5000

    lectrical gieer Degree /Diploma

    3-5 Design o electrical diagrams or upgrades or modifcations. Designmachine control systems and panels. Experience with AutoCad.

    3000 5000

    lectrical & Istrumetatio/Cotrol gieer

    Degree /Diploma

    3-5 Design and modiy E&I equipments/machines. Profcient in PLC,SCADA, DCS hardware & sotware. Design Power electrical circuits.Well versed in AC, stepper & servo motors. Multi-axis matrix

    positioning controls knowledge.

    3500 5000

    echaical desig gieer Degree /Diploma

    3-5 Jig and fxture design. Hands-on experience in automation design andmechanical integration in semiconductor and hard disk drive industries.Dimensioning controls. AutoCad 2D/3D, Inventor/Solid Works.

    3000 5000

    echaical gieer Degree /Diploma

    3-5 Strong analytical skills in design process. Profcient in Pro-E CADmodeling skills.

    3000 5000

    Cb desig gieer Degree /Diploma

    3-5 Profcient in Mentor Graphic, Orcad, Cadence, Protel, PAD, Zuken,CADSTAR. Strong knowledge in PCB abrication undamentals andprinciples with R&D experience.

    3000 5000

    ipig desig gieer Degree /Diploma

    3-5 Piping design or Oil & Gas, Water/Wastewater Treatment,Chemical, Energy.

    3000 6000

    ystems desig gieer Degree /

    Diploma

    3-5 Product development support/system level design/ ailure analysis. 3000 5000

    Iustrial /Capacity gieer

    Degree /Diploma

    5-8 Plan production oor layout to enable efcient process & materialow. Implement low cost manuacturing.

    3000 6000

    Firmare /oftare gieer

    Degree /Diploma

    3-5 Profcient in Wireless, RF, 2G/3G, WCDMA, CDMA, GSM, GPRS,WIFI, WIMAX cellular, EDGE, HSDPA, HSUPA, Embedded sotwaredevelopment (C, assembly language in Windows, Linux or VxWorks).

    4000 6000

    Lea upplier developmetgieer

    MSc / Degree 3-5 Lead a team o Supplier Development Engineers. Knowledgein Supply Chain and sheet metal, castings, cable assembly,hardware, PCB or telecommunication, computers, video/audio/entertainment, industrial control equipment, testing andinstrumentation, medical devices and products. Knowledge oquality management, CQE and ISO 9000. Lead assessor.

    4000 6000

    rouctio /

    aufacturig upervisor

    Degree /

    Diploma

    3-5 Liaise with operators, line leaders and other supporting

    departments to carry out production/manuacturing operations andprojects. Monitor and coordinate machines installation and set-up.Monitor production issues to ensure targets are met and qualityissues minimized.

    3500 5000

    egioal arketig /ales aager

    Degree /Diploma

    5-8 Sales and marketing experience in electronics, components, ICs/Pumps & Valves / HVAC industry.

    5000 9000

    ales gieer Degree /Diploma

    3-5 Provide sales and service to local and international customers.Prepare quotation, presentation material, sales analysis report,customer complaints report, etc.

    3000 5000

    ervice gieer Degree /Diploma

    3-5 Technical servicing, support, enquiries or customers onsite locallyand regionally. Resolve technical and quality issues.

    3500 6000

    Fiel Applicatio gieer Degree /Diploma

    3-5 Failure analysis - local or overseas. Provide technical support. 3000 5000

    quipmet gieer Degree /Diploma

    3-5 Provide sales and service to local and international customers.Prepare quotation, presentation material, sales analysis report,customer complaints report, etc.

    3000 4500

    H jb

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    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

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    phthamologist MBBS, sub specialtytraining

    5-6 Patient Management & Consultation. 15000 22000

    Cariologist MBBS, sub specialty

    training

    5-6 15000 25000

    Geriatricia MBBS, sub specialtytraining

    5-6 15000 22000

    eior Cosultat(eical doctor)

    MBBS 8-12 20000 30000

    Cosultat (eical doctor) MBBS 4-7 15000 22000

    pecialist (Cosultat) MBBS sub specialtyTraining

    4-7 12000 20000

    egistrar (Geeral eicie) MBBS 5-8 Patient Management. 6000 10000

    eical director MBBS / MRCP 8-12 Oversee doctors and management. 12000 20000

    eical elatioshipaager

    Degree in Science,Nursing or Medicine

    5-6 Develop & manage a network o key opinion leaders. 5500 7000

    Chief cietic fcer Ph.D 8-10 Oversee overall research and development. 12000 15000

    Cliical ite aager BSc Degree in LieSciences, Pharmacy,Nursing

    3-5 Monitor the progress o assigned Investigator sites bymaintaining close contact with site personnel and sitemonitors. Coordinate data management activities.

    4000 6000

    Cliical data aager BSc Degree in LieSciences, Pharmacyor Nursing

    3-5 Data management activities related to clinical trials. 3500 5500

    egioal Hea QA AAC, & Africa

    BSc Desgree inPharmacy, Biologyor Chemistry

    8-10 Develop QA organisation. Increase QA and complianceawareness.

    12000 15000

    egioal director Gloalegulatory cieces

    PhD or MD, HealthSciences

    5-6 Implement regulatory strategies & fle plans or developmentand lie-cycle products.

    12000 15000

    Quality Assurace aager MSc in Biochemistry,Microbiology,Pharmacy

    5-7 Exposure to Quality Assurance requirements as per local andinternational regulatory norms and experience in handlingBiotech related Quality Assurance. Exposure to internationalregulatory audits o US FDA.

    5000 8000

    egulatory Affairs aQuality aager

    BSc Degree inPharmacy registeredwith the SingaporePharmacy Board

    6-11 Analyse product quality issues, ensures eective counter-measures and preventive action as well as ensures in-processquality standards are in place.

    6000 10000

    egulatory Affairs aager BS Degree inPharmacy /Pharmacology.Registered with the

    Singapore PharmacyBoard

    6-8 Handle the ull spectrum o Pharmaceutical productregistration services. Adhere to requirements o HSA andother regulatory bodies.

    6500 8000

    H jb

    HEALTHCARE&LIFESCIECES

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    WithSingaporegovernmentsinitiativeinbuildingSingaporeasamedicalandlifescienceshub,weseeanincreaseinthehiringofmedical

    andlifescienceprofessionalsacrosstheboard.Particularemphasiswillbeplacedonprofessionalswithstrongexpertiseinpharmaceutical,

    regulatoryaffairs,researchanddevelopment,qualityassuranceandtechnicalsales.

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    HALHCA & LIF CInC

    egulatory harmacist BSc Degree inPharmacy registeredwith the SingaporePharmacy Board

    2-3 Handle the ull spectrum o pharmaceutical productregistration services. Adhere to requirements o HSA and otherregulatory bodies.

    3500 4500

    Compou harmacist BSc Degree inPharmacy registeredwith the SingaporePharmacy Board

    2-3 3500 4500

    harmacist BSc Degree inPharmacy registeredwith the SingaporePharmacy Board

    1-3 Dispense medication according to prescriptions issued byauthorized medical practitioners. Provide inormation onproper use o medication and its side eects.

    2800 4500

    eical epresetative BSc Degree 2-4 Identiy customers by building an internal and externalnetwork, market research and commercial contacts.

    3000 3500

    eical echologist BSc Degree inMedical Technology

    2-3 Perorm all manual & automated testing. 2300 3500

    nurse Diploma in Nursing 2-3 Basic nursing duty in wards. 2500 4000

    taff nurse Diploma in Nursing,SRN.

    2-3 2000 3200

    Aalytical Chemist BSc Degree inApplied Science

    8-10 Review all validation protocol & supervise a group olaboratory personnel. Knowledge o HACCP.

    6000 7000

    Laoratory aager BSc Degree inMedical Technology,MT (ASCP)certifcation

    5-6 Manage daily operations o the laboratory. 5000 7000

    esearch fcers BSc Degree inChemistry

    2-3 Synthesis o unctional dyes and semi-conductors. 2500 3500

    dairy Use aager BSc Degree in

    Food, Science andTechnology

    5-6 Sales & marketing o dairy products. 8000 11000

    egioal busiessdevelopmet director harmaceutical

    BSc / MSc Degreein Chemistryor ChemicalEngineering and anMBA

    8-10 Identiy and deliver business alliances/acquisitionsconsistent with strategic business development plans. DrivePharmaceutical end-use strategy.

    10000 15000

    ales Accout aager BSc Degree inFood Technology,Chemistry

    5-6 Identiy potential customers by building an internal andexternal network, market research and commercial contacts.Propose solutions to suit cusomers' requirements.

    4000 7000

    ales aager BSc Degree 5-12 Plan & manage business strategies. Meet sales targets &quotas. Develop consulting service/product according tomarket needs. Co-ordinate activities o sales team. Monitorbudget achievement. Prepare orecasts.

    5000 7000

    Quality Auitor BSc Degree in LieSciences

    4-10 Conduct cGMP audits o third-party vendors. Communicatecritical cGMP fndings and perorm 'or cause' audits asrequested by quality operations.

    5000 8000

    rouct aager BSc Degree in LieSciences

    4-8 Initiate and co-ordinate strong and creative marketing plansto achieve sales target o each product portolio.

    4500 6000

    rouct pecialist BSc Degree 3-5 Identiy customers by building an internal and externalnetwork, market research and commercial contacts.

    3000 4500

    echical ales upport /Accout aager

    BSc Degree inMicrobiology,Biochemistry orPharmacology

    2-5 Technical service and support o customers and accountmanagement. Implement strategy or product end use.

    4000 7000

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    20 SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13

    HALHCA & LIF CInC

    Commercial Lea AAC PhD 12-15 Strategic leadership in developing core business strategies,competitive tactics and executive communication with teamsto drive over business growth.

    15000 18000

    busiess aager AAC MSc / PhD 8-12 Function as the region's point o contact between various BUto determine the region's needs, opportunities and marketingmaterial, in turn developing together with various countryteams to ormulate and implement pricing strategies or newand existing products relative to the local markets and specifcmarket segment needs.

    6000 9000

    bU Hea MSc / PhD 8-12 Heading the business unit o specifc products to achievemarketing and sales targets.

    10000 14000

    eical writer BSc / MSc inScience

    1-6 Medical writing or conerences/events and pharmceuticalproducts.

    3000 6000

    Cliical esearch roectaager

    BSc / MSc inScience

    5-8 Ensuring the assigned projects is meeting both short-term andlong-term goals in execution, management and monitoring othe studies in relation to the study quality, consistency, timelineadherence and saety.

    4500 7500

    ales xecutive (urgical) BSc 2-5 Sales o surgical instruments and medical devices 4000 5000

    Cliical Applicatiospecialist

    Bachelor / Diplomain Nursing

    1-2 Technical service and support o customers or medical devicesused in the operating room.

    3000 4000

    rocess pecialist, biotech BSc / MSc 4-6 Validation, project management in the manuacturingenvironment or Biologics

    5000 7000

    egioal nutritio cieceaager

    PhD / MSc inNutrition

    6-10 Manage the nutrition requirement o ood products. Work withR&D in product development and work with Regulatory tosatisy regulatory requirements.

    7000 12000

    rouct developmetaager

    PhD / MSc in Food& Nutrition

    5-8 Conceptualize new product. Work with the R&D andInnovation teams to come up with new recipes.

    6500 8000

    Iovatio director PhD / Masters

    in Marketing orScience

    10-15 Analyze market trends and needs. Work with R&D and Product

    Development teams to innovate and establish new products inthe market.

    10000 15000

    Cliical esearch Associate BSc / MSc 2-5 Conduct research and assist with the our phases o ClinicalResearch.

    3000 5500

    Cliical esearchCooriator

    Diploma / BSc 2-5 Co-ordinate clinical trials. Collect, process and report relevantdata. Maintain the fling process o clinical trial documents.

    2500 4500

    egulatory Affairs xecutive BSc 2-5 Prepare dossiers and handle the submission o dossiers to theregulatory authority in the market.

    3000 5000

    aiographers Diploma / Bachelorin RadiologicTechnology

    2-6 Perorm imaging o the human body or diagnosis and/or ortreating a medical condition.

    2200 4500

    hysiotherapist Bachelor / Master in

    Physiotherapy

    2-6 Diagnose, evaluate and treat physical impairments and

    disabilities in human bodies.

    2500 5000

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    TRSTED.EPERIECED.COECTED.

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    HMARESORCESAsorganisationsseektooptimisetheirstructureswhilststillattracting,developingandretainingtalentacrosstheboard,HRwillcontinuetocometo

    theforegroundasacriticalhire.Weseeconsistenthiringofhumanresourceprofessionalswithademandfocusinareassuchascompensationand

    benefits,learninganddevelopmentandtalentacquisitionandretention.Increasinglywealsoseecompaniessettinguptheirownin-houserecruitment

    teamsaimedatreducingtheirdirectcosts,creatingsomedemandforcorerecruitmentskills.

    Similartootherfunctionalroles,humanresourceprofessionalsarenowexpectedtoplayabusinesspartnerrole,providingcommercialadvicethat

    areinlinewithachievingbusinessobjectives.ThisplacesmuchattentiononHRprofessionalswhohaveshiftedtheirexpertisedemonstrablyfromtransactionaltostrategic.

    H fcer / xecutive /eior xecutive

    Diploma /Degree

    3-6 Active screening & recruitment o sta. Coordinate recruitment ads.Ensure consistent benefts & compensation practice.

    2500 4500

    H Assistat aager Diploma /

    Degree

    5-10 Assist with HR Manager in implementing HR policies & procedures. 4000 6000

    H hare ervices aager Degree 6-10 Manages a team o people responsible or HR service delivery,reviewing and improving HR processes.

    6000 12000

    H aager (Local) Degree 5-10 Covers a wide array o duties including recruitment, employeebenefts, payroll administration, perormance management withsupport typically rom external advisors or regional internal specialistsin C&B etc.

    6000 10000

    H aager (egioal) Degree 5-10 Responsible or multiple countries. Covers a wide array o dutiesincluding recruitment, employee benefts, payroll administration,perormance management with support typically rom externaladvisors or regional internal specialists in C&B etc.

    7000 15000

    H busiess arter Degree 5-10 Works closely with the Management and business/unctionalmanagers to initiate HR interventions and translate business &

    unctional objectives into HR deliverables.

    5000 8000

    H busiess arter Degree 10+ Works closely with the Management and business/unctionalmanagers to initiate HR interventions and translate business &unctional objectives into HR deliverables.

    8000+

    H director (Local) Degree 10+ Oversee a team o HR proessionals typically covering multiplelocations and unctions.

    12000+

    H director (egioal) Degree 10+ Oversee a team o HR proessionals typically covering multiplecountries and unctions.

    15000+

    ecruitmet pecialist Diploma /Degree

    4-8 Responsible or internal recruitment requirements o an organisation. 5000 7000

    ecruitmet aager Degree 6-12 Typically responsible or a team o recruiters and oversees internalrecruitment and attraction strategies or an organisation.

    6000 10000

    ecruitmet Lea Degree 10+ Typically responsible or a team o recruiters and oversees internalrecruitment and attraction strategies or an organisation.

    10000+

    Compesatio & beetspecialist / Aalyst

    Diploma /Degree

    3-6 Design, plan & implement compensation and benefts or sta.Evaluate on eectiveness o schemes.

    2500 6000

    Compesatio & beets aager

    Degree 5-10 Responsible or analysing C&B matters within an organisationand benchmarking against competitors and market trends. Willundertake fnancial impact in an organisation. Responsible orworking with HR to develop appropriate retention strategies.

    6000 14000

    Compesatio & beets director

    Degree 10+ Lead role responsible or analysing C&B matters within an organisationand benchmarking against competitors and market trends. Willundertake fnancial impact in an organisation. Responsible or workingwith HR to develop appropriate retention strategies.

    15000+

    raiig xecutive /eior xecutive Diploma /Degree 2-5 Conduct company training programmes. Knowledge o commonlyused concepts, practices & procedures. Source or external trainers. 2500 4500

    H jb

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    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    HUAn UC

    raiig aager Degree 5-8 Owns training development, implementation and acilitation withinan organisation.

    5000 8500

    Learig & developmet

    aager

    Degree 5-8 Design, plan & implement training programmes; policies &

    procedures; and career development programmes;

    5500 10000

    Learig & developmetdirector

    Degree 10+ Oversee a team o trainers and works with internal stakeholders to developand maintain the content o training programs or an organisation.

    10000+

    oility pecialist Diploma /Degree

    3-5 Responsible or management o international assignmentsincluding immigration services, relocation, on-assignmentassistance, repatriation, localisation and working with relocationvendors. Be a Country Expert or assigned country/countries andshare knowledge and expertise.

    4000 8000

    oility aager Degree 5-8 Responsible or expatriate management and managing MobilitySpecialist. Review and development o company Global AssignmentPolicy, prepare Cost Projections/Compensation Packages,administering policy, processes and procedures, manage the serviceand perormance level o relocation vendors.

    6000 10000

    H jb

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    IFORMATIOTECHOLOG

    Coutry aager Degree 7-8 Responsible or country business operations, development o strategic plans and proft & loss o business unit.

    13000 18000

    ales director (egioal) Degree / MBA 7-10 Take charge o sales team and meet sales quota. Develop business

    model to drive sales.

    13000 24000

    eam Leaer ales aager Degree 7-8 Provide direction and duties to business team and partner inachieving quota.

    10000 13000

    ostsales Cosultat Degree 5-10 Implementation and delivery or customers. 6000 12000

    resales Cosultat Degree 5-10 Help in the sales o IT products or services by providing technicalsupport, product demonstration to customers, RFP participationand solution architecting.

    6000 12000

    Accout aager /ales aager

    Degree 5-7 Build & grow sales or an IT product or services company over agiven geography or industry vertical and exceed sales quotas.Identiy, qualiy & close sales opportunities through prospecting& cross marketing o IT products and services to existing & newcustomers.

    6000 9000

    Isie ales epresetative Degree /HigherDiploma

    3-5 Identiy leads and generate sales using telephone and internettechnologies. 3500 6000

    terprise Architect Degree 8-12 Provide enterprise wide architectural planning, governance anddirection.

    11000 16000

    olutios Architect Degree 5-10 Designing the technical architecture and design o systems orapplications.

    9000 15000

    Aalyst rogrammer /oftare gieer

    Diploma /Degree

    2-6 Design, code & test programmes to support application systemsdevelopment plan.

    4000 7000

    oftare QA / est Aalyst Degree 3-6 Test, certiy and audit sotware products. 2500 3000

    roect aager Degree 5-10 Plan, direct & execute project management activities or an area/division. Monitor progress against schedule & project budget.

    Allocate appropriate resources to deliver projects results. Interacebetween project delivery team and end-users.

    7000 12000

    roect aager Ifrastructure

    Degree 5-10 Oversee the smooth running o IT systems. Troubleshoot & assistthe organisation in any IT matters or problems. Good knowledge onew IT developments in the required felds.

    6000 10000

    ecurity Cosultat Degree 5-7 Technical consultant specialising in IT security technology. Conductapplication and system security health-checks, risk assessment,identity & frewall management.

    5500 9000

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    ITprofessionalsinthemiddlelevelspacecontinuetobeindemandinbankingandfinancialservices,end-usercommerce,ITvendorand

    consultingsectors.TheincreaseindemandforITprofessionalsinthebankingsectorhaveresultedfromanincreasedawarenessofi-banking,

    bankingsecuritylapsesandahigherdemandforimprovedphone-bankingsecurity.

    ContractingisalsoexpectedtopickupintheITindustrywhererolessuchasprojectmanagers,technicalarchitects,infrastructuremanagersand

    softwarespecialistswillbeindemandascompanieslooktoinjectskillsforcoreperiodsofcomplexprojectswithoutthelongtermcostburden

    ofapermanenthire.

    H jb

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

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    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    InFAIn CHnLG

    torage Cosultat Degree 3-7 Provide subject matter expertise and technical support onhardware/ sotware requirements o storage products includingSAN, NAS, Backup and Recovery, Capacity planning / applicationsizing, Business Continuity and Disaster Recovery, Operating

    Systems Administration.

    5500 9500

    busiess / ystems Aalyst Degree 3-6 Perorm systems easibility studies, analysis & design. Translatebusiness rules and requirements into system specifcations. Workclosely with Engineers & Technical Support to resolve customerissues. Provide technical application support to users.

    5000 8000

    ystems / netorkAmiistrator

    Degree 2-6 Administer & operate LAN & WAN networks, system management& hardware support.

    4000 7000

    est aager Degree 5-10 Develop and manage test strategies and projects. 6500 12000

    echical Cosultat Degree 3-6 Track problems & changes. Continuity o ownership &documentation o IT operational problems rom occurrence toresolution, including post-resolution analysis. Provide solutions toIT-related service problems.

    4000 7000

    dataase Amiistrator Degree 4-7 Responsible or administration & technical maintenance o thecompany's distributed database system.

    5500 8500

    I Auitor Degree 4-7 Plan and execute audits o inormation systems, platorms,operating procedures and raud management.

    5000 8000

    Helpesk Aalyst Diploma /Degree

    1-3 Remotely troubleshoot problems through e-mail/telephoneby taking over the control o users' terminals via LAN/WANconnections. Plan, coordinate & support business processess,systems & end-users.

    2300 3200

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    SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13 25

    Helpesk Aalyst(japaese peakig)

    Diploma /Degree

    1-3 Remotely troubleshoot problems through e-mail/telephoneby taking over the control o users' terminals via LAN/WANconnections. Plan, coordinate & support business processess,systems & end-users.

    3000 3700

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    OFFICESPPORT

    Amiistratio aager Degree /Diploma

    4-6 Responsible or admin, reception and documentation matters. 3500 6000

    Amiistrative Assistat /

    Cooriator

    N' / 'O' levels

    Certifcate

    1-3 Sort & distribute mail. Prepare simple business correspondence &

    reports. Attend to telephone enquiries & visitors. Filing.

    1500 2700

    xecutive ecretary / A PSC / Diploma 3-5 Support senior management. Take minutes o meetings. Executeroutine secretarial assignments.

    3700 5000

    ecretary PSC / Diploma 2-4 Schedule appointments, travel arrangements & attend to phonecalls. Clerical work & administrative duties.

    2200 3700

    fce aager Degree /Diploma

    4-6 Responsible or ofce leases, property acilities and records. Ensureconormance to ofce policies.

    4000 6000

    eceptioist /Frot fce Assistat

    N' / 'O' levelsCertifcate

    1-3 Tend to customers. Attend to phone calls. Administrative duties. 1500 2500

    ail oom Assistat N' / 'O' levels 1-2 Mail delivery & collection. Run simple errands. 1100 1700

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    Organizationshavestartedtohiremoreofficesupportemployeestocutdownonadministrativeormanualprocessesforemployeeswhodirectly

    generaterevenuefortheorganizations.Thisistoincreaseproductivityforrevenuegeneratorssuchthattheycanhelpsustainandpickupbusinesses

    duringsuchvolatileeconomicsituations.Itcouldalsobeapartofanorganisationsstrategytoretainloyalemployeeswhohavestayedwiththe

    organizationduringthetoughtimesin2009-2010andthoseemployeeswhodidnotmoveontootherorganisationsin2011.

    Withorganisationskeentohirecapableandall-roundedemployeeswhocanhandlemultipleresponsibilitiessuchasreception,administrative,basic

    accountingandofficeleaseandlogisticalmatters,manyaremorestringentintheirhiringprocess.Employeeswhocanvalue-addbymultitaskingacrossseveralfunctionsarehighlydesired.

    H jb

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    PROCREMET,SPPLCHAI&LOGISTICS

    distriutio aager Degree 6-7 Manage ordering & distribution o goods. Ensure timely deliveries tomaximise sales. Liaise with the orwarder on the timing o arrival o goods.

    4500 6500

    hippig upervisor Diploma /

    Degree

    4-5 Organise receiving & issuing o goods. Manage shipping operations &

    ensure proper documentation. Ensure quantity & quality o goods.

    1800 2800

    hippig Assistat O' levels /Certifcate

    1-3 Prepare shipping documentation. Knowledge o LC/BL. Ensuresmooth delivery & handle customers' enquiries. Verifcation oreight invoices, cycle count, etc.

    1500 2200

    peratios xecutive Diploma /Degree

    2-3 Manage warehouse operations & ensure proper documentation.Plan cargo schedules. Inventory control/management andreconciliation o suppliers' invoices.

    2300 3000

    warehouse aager Diploma /Degree

    4-5 Plan or efcient storage & systematic retrieval. Manage allwarehouse activities. Proper upkeeping o the store and warehouse.Identiy reliable and cost efcient reight orwarders.

    3500 6000

    warehouse upervisor O'/'N' levels/Diploma

    3-5 Manage warehouse operations. Receive, stock-take pack. Ensuretimely shipment.

    1900 2500

    warehouse / tore Assistat/peratios Assistat O' / 'N' levels 1-3 Basic warehouse operations. Receive, stock-take & packing duties. 1000 1700

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    Withorganisationsplacingahigherimportanceonimprovingprocessesefficiencyandmaximisingreturnsoninvestment,positionsacrossthe

    procurementspectrumwillcontinuetobeinstrongdemand.Categoryledpositionsacrossbothdirectandindirectspendwillbeaprimefocus

    particularlyfortalentwithexperienceofdemonstratingsubstantialandinnovativecostsavingsacrosssupplierchannelsregionallyandglobally.

    Talentwithspecificfocusincategoriessuchasmarketingservices,technology,workforcemanagementandindirectcategoriesacrossall

    commoditieswillbehighlyprized.Expertiseinlowcostcountrysourcingwillalsobeasoughtafterskillset.Intandemwiththiswewould

    expecttoseecompaniesinvestinginsupplychainoptimisationinabidtorunwithmaximumefficiencywhichwillseedemandforprofessionalssuchasprojectmanagers,operationsdirectorsandsupply/demand/inventoryplannersandthosewithLeanmethodologyexpertise.

    AIn / HIInG

    Commercial director Master / Degree inSupply Chain & LogisticsManagement

    10-15 Responsible or heading the whole commercial team.Managing the vendors, and management o procurementand contracting arrangements or the Project.

    12000 18000

    hippig aager Degree in BusinessAdministration or SupplyChain Management

    6-8 Managing o Shipping operations ensuring properdocumentation.

    6500 8500

    peratios aager ea-freight / cea-freight

    Degree in BusinessAdministration or SupplyChain Management

    6-8 Managing o Seareight operations ensuring timelydeliveries.

    6500 8500

    peratios aager

    Airfreight

    Degree in Business

    Administration or SupplyChain Management

    6-8 Managing o Airreight operations ensuring timely

    deliveries.

    6500 8500

    UCHAInG

    Commercial pecialist Degree in BusinessAdministration or SupplyChain Management

    2-4 Responsible or optimising trading relationships byconsolidating spend across internal clients.

    2800 4300

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    CUn, UL CHAIn & LGIIC

    Customer ervice aager Degree in BusinessAdministration or SupplyChain Management

    5-8 Lead and supervise a team o Customer ServiceRepresentatives and responsible or management &execution o elements o key Customer Interace Process.

    5000 6500

    rer Fulllmet aager Degree in BusinessAdministration or SupplyChain Management

    5-8 Manage a team o order administrators, handle allaspects o order ulfllments, rom order booking toinvoicing & closure o orders.

    4500 6500

    ales & rer aagemetaager

    Degree in BusinessAdministration or SupplyChain Management

    5-8 Supervise and manage sales order execution unctionconsisting o sales order review per company termsand conditions and all applicable import/exportrules or internal proft control as well as compliancepurpose, procurement and logistic (shipment).

    4500 7000

    Logistics aager Degree in Supply Chain &Logistics Management

    6-10 Eective management o daily logistics andwarehousing activities ensuring prompt andproessional delivery service to customers.

    5000 8500

    Logistics Aalyst Degree in Supply Chain &Logistics Management

    3-5 Responsible or analyzing monthly overall logisticsspend and cost driver including reight andwarehousing management.

    3000 4500

    Logistics pecialist Diploma / Degree inSupply Chain & LogisticsManagement

    2-4 Responsible or the coordination o all day-to-dayoperational and logistics activities at the SingaporeDistribution Center involving both distribution centeroperations and reight management.

    3000 5000

    upply Chai aager Degree in Supply Chain &Logistics Management

    6-10 Lead eorts in streamlining eorts towards orderulfllment as well as drive global inventory controlpolicies and procedures o high technology productsand services.

    5500 9000

    dema laer Diploma / Degree inSupply Chain & LogisticsManagement

    2-4 Responsible or demand planning capability orthe product line and customers to ensure demandcreation and ulfllment activities rom Sales andMarketing are ully rationalized.

    2500 5300

    upply laer Diploma / Degree in

    Supply Chain & LogisticsManagement

    2-4 Manage inventory/ stock replenishments and generate

    as well as analyzing o demand orecasts.

    2500 5500

    aterial laer Diploma / Degree inSupply Chain & LogisticsManagement

    2-4 Responsible or the timely replenishment o rawmaterials and procurement o components/services insupport o Manuacturing and Sales.

    2500 5000

    Ivetory aager Degree in Supply Chain &Logistics Management

    6-10 Responsible or the development and managemento inventory processes and the implementation oprocesses, skills, resources, and technology to ensureoptimum service, cycle time, quality, and efciency orthe core processes.

    4500 8000

    rocuremet / urchasigaager / director

    Master / Degree inEngineering / Supply Chain& Logistics Management

    10-12 Manage the operations o regional sourcing,procurement & management o suppliers.

    10000 19000

    -rocuremet aager Degree in Supply Chain &Logistics Management

    6-10 Responsible or the e-procurement systems including:e-sourcing and contract management; e-cataloguesand purchasing (SAP; cards, e-invoicing and selbilling; Leading the e-enablement o suppliers;Manage third party e-sourcing providers.

    5400 8000

    ourcig aager Degree in Engineering /Supply Chain & LogisticsManagement

    6-10 Responsible or the execution o the category strategiesand development o sourcing plans within the geographicregion. Lead the process o sourcing execution to ensuredelivery o the category strategy and targets.

    6000 8500

    trategic rocuremetaager

    Master / Degree inEngineering / Supply Chain& Logistics Management

    6-10 Develop and utilize supply chain, business, andfnancial modeling tools. Lead Supplier SelectionActivities. Drive supply base optimization. Negotiateand complete contracts with complex suppliers.

    7500 12000

    busiess rocessesImprovemet aager

    Master / Degree inEngineering / Supply ChainManagement

    6-10 Lead in driving continuous business processesimprovement, meeting company's objectives,streamlining o business processes, achieving costreduction and increase productivity.

    5800 11000

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

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    SALES,MARETIG&ADVERTISIG

    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    Traditionalmarketingbudgetshavebeenhitbycostcuttingmeasuresleadingtothehiringofsalesandmarketingprofessionalsmainlyfor

    replacement,accessingnichespecialisationsandregionalportfolioexpansion.

    Demandstillcontinueshowever,inskillsetssuchasaccountmanagement,socialmediaoptimisation,market/competitoranalysisand

    corporatecommunications.Thisisduetoorganisationsgrapplingwithchangingtechnologyandthewayconsumersandclientelepreferto

    purchasegoodsandservices,aswellastheborderlessnatureoftheircompetitivelandscape.Asever,weseethecontinueddemandforhighly

    networkedspecialistsalesprofessionalswithasuccessfultrackrecordofbusinessgrowthacrosscorporateandconsumersectors.

    Overallwiththecurrentglobaleconomicuncertainty,organisationsacrossindustriesareexpectedtobecautiousinhiring.Thereisstilla

    demandforprofessionalsinthemiddletoseniorlevelmanagement,butemployersaretakingtheirtimeandaremoreselectiveinfindingthe

    righttalentfortheircompanies.

    H jb

    bra / rouct aager HigherDiploma /Degree

    6-8 Conceptualise & execute activities or brand positioning. Determineproduct pricing. Maintain & direct product's image in the market.

    5000 10000

    Customer ervice xecutive Diploma /Degree

    2-3 Attend to customer enquiries. Service existing customers and theirneeds. Visit customers when necessary.

    1800 3000

    arketig Assistataager / aager

    HigherDiploma /Degree

    6-8 Actively plan and implement marketing initiatives. Ensure that allmarketing plans are executed.

    5000 10000

    arketig xecutive /eior xecutive

    Diploma /Degree

    2-5 Marketing o new or existing products and services. Collate markettrends or product development. Liaise with advertising agenciesand suppliers. Production o marketing materials.

    2500 4000

    arket esearcher Diploma /

    Degree

    2-4 Collect & analyse inormation to assist in marketing. 2000 2300

    aager Degree 8-10 Plan & develop communication strategies. Promote completeinormation ow within the organisation & build positive media &public relations.

    5000 10000

    xecutive Degree 1-3 Assist the PR Manager in executing communication activities. 2200 3500

    ales aager Degree 6-8 Plan & develop communication strategies. Meet sales targets & quotas.Develop consulting service / product according to market needs. Coordinateactivities of sales team. Monitor budget achievement. Prepare budget forecasts.

    4500 8000

    ales xecutive Diploma /Degree

    1-3 Leads generation. Sell products & services. Prepare & submitproposals.

    2000 3500

    ales Cooriator O' / 'N' levels 2-3 Coordinate cl ient leads & customer sales. Process sales order. 1500 2200

    romoter / etail Assistat O' / 'N' levels 1-2 Promote products in store or over the counter. 1100 1600

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    ccupatio itle Qualicatioxperiece

    (years)jo descriptio

    i.alary(inlocal

    currency)

    ax.alary(inlocal

    currency)

    H jb

    30 SGaOrE EMlOYMEt OUtlOOk aD SalarY GUDE 2012/13

    AL & AKInG

    Geeral aager Degree /Diploma

    12+ Oversee business operations including sales, administration andoperations.

    15000 30000+

    ales director Degree /

    Diploma

    10+ Lead a team o sales sta with responsibility or overall management o

    sales targets.

    12000 20000+

    ales aager Degree /Diploma

    5-10 Responsible or sales to a specifc client base, responsible or clientrelationships most important to a company.

    4750 9000

    arketig director Degree /Diploma

    10+ Oversee other marketing personnel and typically responsible ormultiple business lines or geographic locations.

    10000 22000+

    arketig aager Degree /Diploma

    6-10 Ownership o marketing requirements or an organisation or division o abusiness. Multi-aceted role including marketing, communications & PR.

    7000 10000

    bra aager Degree /Diploma

    6-8 Responsible or applying various marketing techniques to raiseawareness o particular business.

    5000 10000

    rouct aager Degree /Diploma

    6-8 Responsible or applying varying marketing techniques to raiseawareness o particular product line.

    5000 10000

    Key Accout aager Degree /

    Diploma

    6-8 Responsible or managing and growing key clients 5000 8000

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