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Saint Joseph’s UniversityInformation Technology
Services
Faculty OrientationAugust 17, 2007
IT Web Site: http://it.sju.edu
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Presenters•Fran DiSanti
– Information Technology
•Anne Szewczyk–College of Arts & Sciences
•Peggy Allen–Haub School of Business
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Topics•Technology Overview•MySJU, Information Portal•Technology Support Services•Academic Computing Services• Instructional Technology and
Distributed Learning
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Information Technology Vision
… a customer-focused advocate of technologies that facilitate and enrich the learning, teaching and research experiences of Saint Joseph’s students and faculty …
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Technology and You
• High-speed campus network with ample Internet capacity– Wireless networks, convenient “plug-in”
ports• Over seventy technology-equipped
classrooms and teaching labs– Access to the network from each
classroom • Web-based course management
system (Blackboard) provides a home page for each course
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Technology and You
• Instructional support– Classroom deliveries, production
support, Faculty Development Center, online courses or course enhancements
• Access to campus information and personal services using MySJU
• Voice mail services for faculty, staff and students
• Laptop computer programs
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Your Computer Account
•One password accesses all services–Campus network, Internet, Library, MySJU, Email and Blackboard
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Managing Email• Spam messages identified at server
and deleted (70%)• Questionable messages marked as
SPAM in the subject line• To receive all email including spam:
• To report spam: [email protected]• To report “non-spam”: [email protected]
• Establish spam filters on your mail client
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Mass Email Communication
• Use [email protected] for University-related correspondence– [email protected] for all faculty– [email protected] for all non-faculty
• Use [email protected] for Non-University related correspondence– FYI is subscribable
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Conventions for Mass Communication
• Be Brief• Use Plain Text or HTML• Do Not Send Attachments• Use Web Links• Do Not Send Repeated Messages • Use Descriptive Subject Lines• Include Contact Information of the
Sender• Target the Audience• Never "CC" a Campus Alias• Use HawkEye and Hawk Hill Today for
Event Announcements• Use "SJU Classifieds" for Personal Items
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Student Use of SJU Email
•Urged to check their SJU Email Account Daily
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Network Storage or
Your “J:Drive”• Your storage space on SJU network
– Quota for faculty: 1.5 Gbyte• Automatically available at network
login for Windows users– Mac users will need to mount their
home folder• Files are backed up nightly• For more information:
http://it.sju.edu/network_access/jdrive.html
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Protect your Computer
• Apply all critical, software patches– e.g. Windows updates
• Disable features not required • Keep your virus definition files up-to-
date – Symantec LiveUpdate
• Use caution when opening email attachments and following URLs
• Visit SJU web site: http://it.sju.edu
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IT Web Sitehttp://it.sju.edu
Get answers to your technology questions
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Registration
Grade Entry
Student Information
Degree Audit & Advisement
Class Lists
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BlackBoard• Web-based software package used
by faculty and students• Students access online course
content posted by their professors– Syllabus– Course Documents– Quizzes– External Links– Communication Tool– Video Clips
• Wikis, blogs supported
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Introducing the HawkCard
SJU ID Number
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The Other Side of the Card
Building Access Sports Complex Library Service Dining Service
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Technology Support Services
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Support Services• Help desk
– First point of contact for everything tech!– [email protected]– Ext. 2920– BL 30– Hours: M-Th 7:30am-6:30pm, F 7:30am-
5pm• Technical Support• Technology purchases online• Technology Training
– Software Apps (Word, Excel, Eudora)
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Supported Hardware
• Computer systems – Apple, Lincoln, Lenovo (IBM)
•Printers – HP, Canon, CopyStar
•PDA’S – Palm, Treo •CD-R/RW, DVD-R/RW,
scanners
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Supported Software
• Operating system – Mac: OS X.x– PC: Windows XP
• Office productivity– MAC: Office 2004– PC: Office 2007, Office 2003
• Web browser– Internet Explorer, FireFox, Safari
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Supported Software
• Calendar: Sun ONE thru MySJU
• Email clients: – Eudora 6.x– MySJU
• AntiVirus software:– Symantec 10x
• Statistics: SPSS
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Student Technology Center
• Located in the Science Center, Rm. 129
• Home of Student Help Desk and the main computer lab– 50+ public-use computers,
printers• Support for:
– Network Problems, MySJU– Anti-virus software, email– Hardware diagnosis
• Technical support for Laptop Program students
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Student Technology Center
•Hours of Operation:– Mon.–Thurs. 8am -11pm– Friday 8am - 5pm– Sat 10 am - 5pm– Sun 10am – 11pm
•Contact Information:– Phone: (610) 660-3070– Email: [email protected]
Academic Computing Services
•Assist faculty with computing needs
•Allocate computing resources within the college
•Act as liaison with Information Technology
•Coordinate computing initiatives
Computing Initiatives
• 2007 Technology Open House sponsored by Faculty Development Committee (FDC)
• Laptop Computer Program• Lab renovation and state-of-the-
art technology for teaching and learning – Science Center renovation– Wall Street Trading Room
• Online Education
Technology Resource Guide
•Workshop descriptions•Help and where to find it
•Campus computing facilities: what, where & how to schedule
Where to Get Help?
• Call Helpdesk at x2920 or • Email [email protected]
– Send copy to Anne ([email protected]) or Peggy ([email protected])
• Anne’s Office is located in BL 111B
• Peggy’s office is located in 351 MV
Laptop Computer Programs
•Psychology Laptop Program–http://www.sju.edu/laptop/psychology
•Haub School of Business (HSB)–Laptop Computer Program for all entering freshmen including “undecided business” majors
–http://www.sju.edu/laptop/hsb
Assistant Manager of Academic Computing
Services
Direct student questions to:
Patrick McDevitt
Phone: 610-660-1678Email: [email protected]
Classroom Technology Support
• Mandeville Hall– Instructional Technology Center
•Phone ext: 1770•Email: [email protected]
• Post Hall– Enrico Capitan
•Phone ext: 3445•Email: [email protected]
Wall Street Trading Room
• Site licenses: WRDS, Morningstar, SPSS, Reuters StockVal, Thomson Baseline, SAP
• Bloomberg Professional Services
Anti-Plagiarism Web Service
• University subscription to Turnitin.com (www.turnitin.com)
• Student papers submitted to site electronically – originality reports available within
5 minutes.
• Contact Peggy (email pallen) for class enrollment – enrollment procedure sent to all
faculty at the beginning of the semester
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Instructional Technology &
Distributed Learning
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• Support of classroom technology across campus
• Maintain 60+ technology classrooms and computer labs
• Support six videoconferencing rooms
Instructional Technology &
Distributed Learning
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• Instruction and support of faculty in the use of Technology
• Production of Instructional Media
Instructional Technology &
Distributed Learning
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• Use of audio-visual equipment for classroom presentations:– TV/VCR/DVD, laptops, data
projectors, slide projectors, portable stereo
• Use of audio-visual production equipment for class projects:– Camcorders, digital still
cameras, tape recorders
Services Available to Faculty
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Services Available to Faculty
•Media– In-house collection, rentals, purchase
•Access–Library Catalog (jerome.sju.edu)
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Services Available to Students
• Individual viewing of videos, DVDs, and other materials
•Non-linear video editing•Assistance in PowerPoint and
Web production–Digitize video–Scan images–Audio production
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Ordering from ITDL
• To order equipment:– Web: it.sju.edu/ Under Classroom
Support (preferred)– Email: [email protected]– Phone: 610-660-1770
• 24 hours notice required to reserve equipment or software
• Two week notice for rental tapes
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Faculty Development
Center• Located in Mandeville 123• PC and Macs supported• Equipment
– Scanners: flat bed, slide– Video digitizer– Printers: B&W laser, color laser
• Provides training in Blackboard and instructional technology
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• Instructional Technology Center (ITC)– Located in Barbelin/Lonergan Rm. 34
• Hours of operation:– Mon.–Thurs. 8:30 am to 10 pm– Friday 8:30 am to 5 pm– Saturday 9:00 am to 4 pm– Sunday Closed
• Contact information:– Phone: (610) 660-1770– Email: [email protected]– URL: it.sju.edu/ITDL
Instructional Technology &
Distributed Learning
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Questions?
IT Web Site: http://it.sju.edu
