Safety, Health, Environment, Risks & Performance Analysis System

Key Industry Trends• High price volatility and diminishing margins • Stringent Safety, Health & Environment regulations• Rapidly evolving and geography specific compliances• Improper adoption and inadequate proliferation of SOPs• Ageing work force and ageing infrastructure• Greater need for internal and external collaboration

Key Pain Areas

• Difficulties in safe, reliable production • Lack of improvement in key health and safety indicators• Ineffective Incident Management across silos• Untimely identification and resolution of Incidents• Slow, ineffective, costly, manual, paper-driven process• Different policies, procedures and regulatory systems• Inadequate Risk Assessment• Managing ever-growing EHS & regulatory compliances

SAFE - INCIDENT MANAGEMENT

Energy and Utilities companies have always been working on improving Safety, Health & Environmental measures to ensure prevention of Incidents which harm or possess potential to harm the environment and workers’ health and safety. Accurate and timely reporting to the internal stakeholders and external regulatory agencies is more vital now than ever.

SAFE - Safety, Health, Environment, Risks & Performance Analysis System is a Cloud based solution to handle end-to-end process from logging an incident to regulatory reporting.

SAFE - Incident Management System tracks and ensures that incidents are reported and dealt with in a way that is integrated in day-to-day work. Safety thus becomes the responsibility of everyone in the line of command, not just the Safety Coordinator.

As the Energy and Utilities industry expands throughout the world, the Safety, Health, and Environmental aspects of the industry face increasing governmental regulations. Improving trust and communication with stakeholders, applying technology to improve performance and dealing with global climate change for a sustainable business are the most important development issues the industry faces today.

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A Tech Mahindra Salesforce.com Center of Excellence Solution OfferingThe SAFE solution is built on Salesforce.com‘s Cloud-based application platform with a focus on improving the incident management process by automation, dynamic risk analysis resulting in increased quality of investigations and incident response activities.

Solution Components

• User specific accesses for capturing Incident, Risk Analysis, Investigations, Observations, & Recommendations

• Automated workflows based on rules and roles

• Analytics snapshot

• Easy Integration with other business systems

• Multi-channel communication

This solution is an end-to-end incident management paradigm that bundles:

• Improved, timely capture of incidents, from anywhere and anytime

• Improved capability to capture investigations and risk analysis trends to make forecasts, informed decisions based on investigations and risk analysis

• Plan risk mitigations based on analytics snapshots

• Improved capability of sending notifications, tasks and emails

• Leverage interactive reports and drill down capabilities for convenient troubleshooting

• OSHA 300, 300A, 301 reporting and standards compliance

About Energy & Utilities Group

Tech Mahindra’s Energy & Utilities group is more than 10 years old and comprises of the sub-practices for Oil an Gas and the Utilities business. 2000 associates work for this group serving the Oil and Gas majors and the Utilities majors. The group is equipped with deep domain experts and alliances with industry specific standards bodies.

About Content, Process and UXM & Portals Mgmt Practice

Tech Mahindra has one of the largest practice with focus on enterprise solutions including content management, business process management, user experience and portals management and Cloud CRM offering. We serve large enterprise customers on Unified Customer Experience, Business rules and process automation, Integration, Web Content & Channel management, User Experience management t, Portals and Talent Management.

About Tech Mahindra

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. We are a USD 2.7 billion company with 84,0 00 professionals across 49 countries, helping 540 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to derive tangible business value.

We are part of the USD 16.2 billion Mahindra Group that employs more than 155,000 people in over 100 countries. The Group operatesin the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology and vacation ownership.

Connect with us at www.techmahindra.com connect@techmahindra.com |

About SFDC Practice

At Tech Mahindra, we leverage our consulting strength from our 3000+ strong CRM experts, who have successfully served over 250 global customers across industry verticals. Tech Mahindra is a leading Salesforce.com partner with over 55 Full Life Cycle implementation customers across the world, 350 consultants and over 225 certified SFDC professionals.

Tech Mahindra is a Slaseforce.com GOLD partner and has been a global partner since 2006. Tech Mahindra has a proven & well established delivery models developed specifically around Rapid and Agile methodologies for Cloud Customer Success. Our customer satisfaction rating is 9.5 /10, one of the highest amongst Global System Integrators. We offer Management & Technology Consulting, CRM Transformations, Architectural Solutions, Project Management , Administration & Support.