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Safe and Secure Internet Environment for Children in Japan. 21 Feb 2014. Shunsuke Kamata. Deputy Director, Telecommunications Consumer Policy Division Telecommunications Bureau Ministry of Internal Affairs and Communications (MIC), Japan. - PowerPoint PPT Presentation
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Safe and Secure Internet Environment for Children in Japan
21 Feb 2014
Deputy Director,Telecommunications Consumer Policy Division
Telecommunications BureauMinistry of Internal Affairs and Communications (MIC),
Japan
Shunsuke Kamata
Legal Framework about Safe and Secure Internet for Children
a) Promoting filtering, etc. b) Improving ICT literacyInitiatives by the private sector (with Government
support)
GovernmentThe Headquarters for the Promotion of
Development and Support for Children and Young People
Basic plan(※The second basic plan was determined on July
2012)-Provision against newly-appearing machinery like smart phones.-Promote dissemination of information to parents.-Promote collaboration among the national government, local government, and private sector.
Mobile phone carriers
Internet service
providers
PC makersFiltering
developers/suppliers
Server administrators
Other parties concerned
Private sectorMandatory supply of
filtering services (with some conditions)
Obligation to make efforts to prevent
browsing of harmful information
Obligation to make efforts for education,
etc.
Young people
Support
Formulation
Fundamental principles
Obligation to make efforts for
development
2
◆ Act on Development of Internet Environment for Children was enforced on April, 2009.
◆ Under the 2 fundamental principles of a) promoting use of filtering services and b) improving ICT literacy, both the government and the private sector are undertaking various initiatives.
◆ Because the number of children using smartphone are rapidly increasing in Japan, we need to develop safe and secure internet environment for children to use smartphones and SNS, regarding;
a) Illegal/harmful information b) Inadequate use for Internet
Issues about children to use safe and secure internet3
a) Illegal/harmful information
b) Inadequate use for Internet
① Overcharge
② Internet Ad d iction
③ Bull y ing on Websites④ Spam posting on SNS
✔ Setting upper limit of the charge of SNS services for children users eg. ~ 15yrs 5,000yen( 500€)≒ ~ 18yrs 10,000yen( 1,000€)≒
○ browse illegal/harmful information
→ Children become the victim of the crime
✔ Diffusion of filtering services ✔ Certification by the independent
organization ✔ Voluntary measures by SNS companies
✔ Distribution of awareness-raising activities for Children with parents, teachers, local authorities, telecommunications career, etc.
Main initiatives by MIC
b) ImprovingICT literacy
a) Promoting improvement and diffusion
of filtering services
○ Well informed about smartphones.
○ Visualize the literacy of the youths and make indicators of it.
○ Further information on the current situation of filtering on smartphones
○ An environment where users can use filtering of smartphones at the same quality as of feature phones
Main issues
Create internationally coherent indicators of
literacy
Through cooperation between the public and
private, promote awareness-raising
activities
Support voluntary efforts of private sectors toward improvement of filtering
services.
Provide users with further information at the time of
contract/sale.
Course of actionPurposes
4
◆For the purpose of a) Promoting improvement and diffusion of filtering services, b) Improving ICT literacy, MIC encourages cooperation between the public and private sectors about the use of smartphones.
Filtering services in Japan
Websites
Applicaitons
illegaldrug
suicidemeet-a-mate
violenceporno
back informationsecurity
Web translationcommunication
GambleAlcohol
For Adult……
Shoppingprize
hobby
Websites and applications which are
certified by the Independent
organization (EMA)
Websites and applications which are allowed to be shown
individually by parents
Use the Internet Filtering as Black-list
BlockedShow
n
Classify websites and applications into categories
Shown
Be able to browse the websites and applications which are classified into ‘Blocked’ categories, if below.
5
◆ Black-list filtering services are provided in Japan to minimize blocked websites and applications.
1. Literacy for addressing illegal and harmful content risks on the Internet a. They can understand illegal content and address the risks appropriately. b. They can understand harmful content and address the risks appropriately.
2. Literacy for communicating appropriately on the Internet a. They can read information and communicate appropriately. b. They can understand the problems of e-commerce and address the risks appropriately. c. They can use the Internet with consideration for the fee and the time.
3. Literacy for privacy protection and appropriate security measures a. They can protect privacy. b. They can take security measures.
The number of area location Kinds of school The number of
people Average score
Total 11
Special ward, etc. 5 Core city 9 the others 10
National 2 Prefectural, etc. 15 Private 7
Man 2,041 Woman 1,420 (unclear 51)
Man 33.3 score Woman 34.6 score
total 24 total 3,512 Total 33.8 score ( out of 49 )
Based on the risk classification on the OECD report about young people protection on the Internet, the ability of addressing risks and threats on the Internet was organized as follows.
From 2012, for first grade of high school students all over the country, we have started the multiple-choice quiz that measures above- literacy for addressing online risks and knowledge. We had the second test this year. From June to July, 2013, the test was carried out for about 3,500 freshmen at public and private high schools.
【 The literacy that young people need for addressing online risks】
6Visualizing children’s Literacy in safe and secure use of internet ✔ Classification of literacy that children need for addressing
online risks
✔ Operation overview of the Quiz and the questionnaire
7
1. Categorization of Online Risks Major Category Medium Category Sub-Category
IIllegal & Harmful Content Risks
AIllegal content
Copyrights, portrait rights, criminal threats, dating sites, etc.
BHarmful content
Content offensive to public order and morality, adults-only content, etc.
IIInappropriate Use Risks
AInappropriate Contact
Libel Anonymous SNS Non-anonymous SNS Spam Applications (*)
BImproper Transactions
Fraud, sale of improper products, etc.
CInappropriate Usage
Excess Internet use Over-Dependence
IIIPrivacy & Security Risks
APrivacy Risks
Leakage of private and/or personal information, inappropriate disclosure
BSecurity Risks
Impersonation through unauthorized access, etc. Viruses
Knowledge Behaviour
Understand that not all users of non-anonymous sites have registered their real names.
Understand that non-anonymous sites carry greater privacy and personal information leakage risks than anonymous sites.
Understand the importance of carefully selecting the scope to which one reveals ones’ own information.
Set appropriate disclosure scopes of information.
When contacted by someone with whom you have no dealings in real life, such as a friend of a friend, respond carefully, and be aware the said contact may create problems.
Literacy to be required (examples)
What is the most appropriate action to take if you receive a message from a member of the same sex asking to meet on a real-name SNS where people with similar interests gather?
(1) People sometimes falsify their identity even on real-name SNS sites, so I should consult with my parents and not make a decision by myself.
(2) Because the member has registered with a real name, I could meet them with confidence.
(3) Because the member is of the same sex, I could meet them with confidence.
(4) Because the member shares the same interests as myself, I want to ask them various things and I would definitely meet them.
Quiz (example)
7Categorization of Online Risks, Literacy to be required and Quiz
✔ Average score was improved in all classification compared with Year 2012. Literacy for addressing the risks was totally improved.
・ Same as the Year 2012, literacy for addressing illegal information (1a.) and making consideration for the fee and the time (2c.) are relatively high.
・ Literacy for appropriate e-commerce (2b.) and security measures (3b.) are relatively low.
General evaluation of the quiz output
50
60
70
80
69%
76%
68%
75%
57%
77%
68%
61%
平成 25年度
平成 24年度
Average score33.8 score/49
score (about
69%/100% )
FY2013 FY2012
The number of people 3,512 2,464
General 69% 67%
1a:Illegal content risk 76% 75%
1b:Harmful content risk 68% 66%
2a:Inappropriate contact risk 75% 72%
2b:Improper transaction risk 57% 55%
2c:Inappropriate use risk 77% 75%
3a:Privacy risk 68% 66%
3b:Security risk 61% 59%
総合
1: 違法有害情報
2: 不適正利用
3:プライバシー・セキュリティ
58%60%62%64%66%68%70%72%74%
69%
72%
70%
64%
67%
71%
67%
63%
2012 2013
1:Illegal & Harmful Content Risks 1:Illegal & Harmful Content Risks
【 Large Classification】 【 Middle
Classification】
8
total
2:Inappropriate Use Risks
3:Privacy & Security Risks
3b: Security risk
General1a:Illegal content risk
1b:Harmful content risk
2a:Inappropriate contact risk
2b:Improper transaction risk
2c:Inappropriate use risk
3a:Privacy risk
2013
2012
Making the indicator; Internet Literacy indicator for Students(ILAS)
It is necessary to illumine weak spot continuously.
Most-used internet-connected device( single answer )
Possessed internet-connected devices( multiple answers )
✔ More than 99 % of children possess internet-connected devices.
✔ Smartphone possessors are increased largely (84%) compared with last FY(59 % ).
On the other hand, Cellular phone/PHS possessors decrease largely(39 %→ 17 % )
✔ When connecting the Internet, young people who most use smart phone are increased largely(48 %→ 75 % ).
✔ The use of cellular phone/PHS decrease largely(25 %→ 6 % ).
携帯電話 /PHS
スマートフォン
タブレットPC
ノートPC
デスクトップPC
携帯ゲーム機
固定ゲーム機
非保有
0% 20% 40% 60% 80% 100%
17%
84%
12%
44%
23%
42%
32%
1%
39%
59%
6%
49%
24%
41%
29%
2%
平成 24年度
平成 25年度
携帯電話 /PHS
スマートフォン
タブレットPC
ノートPC
デスクトップPC
携帯ゲーム機
固定ゲーム機
非保有
0% 20% 40% 60% 80% 100%
6%
75%
2%
7%
4%
3%
2%
1%
25%
48%
1%
13%
7%
3%
2%
1%
平成 24年度
平成 25年度
Mobile Phone
Smartphone
Tablet PC
Note PC
Mobile Game
Console Game
Desktop PC
Do not have These devices
2013
2012
Mobile Phone
Smartphone
Tablet PC
Note PC
Desktop PC
Mobile Game
Console Game
Do not have These devices
9
2013
2012
Current Situation of Internet-Connected Devices
✔ Mostly, average handling time is less than 30 minutes except smart phone. More than half(56%) of smart phone users use over two hours.
✔ The most device users who handle over two hours are decreased, on the other hand, those of smart phone users are increased largely.(47 % → 56%) .
【 Handling hours of different devices 】
【 The rate that handling hours is over 2 hours 】PHS
携帯電話
スマートフォン
タブレットPC
ノートPC
デスクトップPC
携帯ゲーム機
固定ゲーム機
0% 20% 40% 60%5%
17%
56%
14%
15%
17%
8%
8%
14%
31%
47%
13%
18%
19%
10%
11%
平成 24 年度
平成 25 年度
PHS 携帯電話 スマートフォン タブレットPC ノートPC デスクトップPC 携帯ゲーム機 固定ゲーム機0%
20%
40%
60%
80%
100%
5%17%
56%
14% 15% 17%8% 8%
15%
18%
31%
24% 23%23%
19% 19%
55%44%
9%
40% 41% 38%50% 48%
26% 21%3%
21% 21% 23% 23% 24%無回答
30分未満
30分~ 1 時間
2時間以上
Desktop PC Mobile Phone Smartphone Tablet PC Note PC Mobile Game Console Game
over 2hrs
30mins– 2hrs
less than 30mins
No Answer
Mobile Phone
Smartphone Tablet PC
Note PC
Desktop PC
Mobile Game
Console Game
2013
2012
10 Analysis of ILAS; Utilization Situation of the Internet
・ The highest percentage of questions is young people which often uses .・ Especially, the percentage of questions that young people only possess smart phone is low.
総合 1: 違法有害情報 2:不適正利用 3:プライバシー・セキュリティ
50%
55%
60%
65%
70%
75%
80%
73%
76%
73%
69%69%
72%70%
64%
68%
72%
69%
64%66%
70%
67%
62%
PC
携帯電話 /PHS
スマートフォン
ゲーム機
The percentage of questions
General 1. Illegal and Harmful in-formation
2. Inappropriate use
3. Privacy and Security
(O
nly sm
artphone :64%)
(O
nly smart phone:67%)
(O
nly smartphone:66%)
(O
nly sm
artphone:58%)
Mobile Phone
Smartphone
Game
11
Users can connect to the Internet with smart phone. On the other hand, it is important for users to improve literacy of smart phone, because they tend to use it without risk awareness and ability to address problems.
Analysis of ILAS; device of children’s use ◆ Children who mostly use smartphone have relatively lower literacy than those who mostly use other devices.
Analysis of output of the Quiz and the Questionnaire
Input to global action for construction of the literacy indicator
Utilization for awareness-raising activities in local areas
・ Literacy for the improper transaction risks and security risks has been continuously low.
・ 84% of first grade high school students posses Smart phone.However, the current ability of them to react to online risks is relatively low.
and more
utilize
utilize
Utilization of ILAS
・ Awareness-raising activities that focus on lower literacy categories
・ Expansion of activities by relevant parties such as teachers and PTAs recognizing the actual conditions and problems of children’s Internet use
and more
・ Referring to OECD Recommendation about Online child protection ( 2012.2.16 ) ,we sent an officer to OECD’s working party and had him make a report about ILAS in order to promote activities as OECD.
・ Cotinue activities as OECD
Visualization of younger children or parent’s literacy
・ Development of the literacy indicator for elementary and junior high school students (by JISPA)
・ Development of the literacy indicator for parents and older people, and others.
utilize
12
Local area
Professionals
Local government
PTA s
Boards ofEducation
Schools
Guardians
Teachers
Japan Internet Safety Promotion
Association (JISPA)
Children, guardians, etc.
Consumer association Organizations
carrying out awareness-raisingactivities
Organizations,NPOs, professionals, etc.which actively carry out awareness-raising activities
Strengthening cooperationEncouraging the participation
Ministries and
agenciesCAO
MEXTMETI etc.
cooperation
Cooperative framework in local areas
MIC’s regional office MIC
The distribution of Aw
areness-raising activities
Coordinateseminar
Provide materials
Explanation at internak meetings such as PTAs
Relevant business operators(Carriers, ISPs, device makers, filtering developers,contents or application suppliers, OS providers)
・ Coordinate or support workshops, seminars, etc.・ Provide educational materials(e.g. pamphlet.)
13 Constructing cooperative frameworks in local areas ◆ Relevant parties should cooperate widely and distribute awareness-raising activities to improve literacy in local area. MIC plays an central part in constructing that frameworks.
Private sectors activities; JISPA
JISPA is non-profit membership organization to develop a safer Internet for young people. It collects and publicizes information on the initiatives carried out by private-sector and local community organizations, providing a forum to share and develop ideas regarding the improvement of the Internet use environment. This forum aims to promote all-around media literacy to empower young people to make full use of ICT and adults to better control such use for their well being. It also works to support the development and widespread adoption of a self-regulatory Charter on which private-sector companies and individuals using the Internet can base their activities to contribute to building a safe and secure network environment for all. Its current members include: NTT DOCOMO, KDDI, SoftBank Mobile, Fujitsu, Coca-Cola (Japan), McDonald's Company (Japan), Microsoft, Yahoo Japan, Google Japan, DeNA, GREE, Mixi, academia, the media and Parent-Teacher Association.In total 186 members ( full member:59, supporting member:35, special member: 92)
total 186 members
Japan Internet Safety Promotion Association
(JISPA)
EstablishedFebruary 27, 2009
<Chairman>Mr. Masao Takahashi
<Activity area>JAPAN
14
◆ As private sector, JISPA (Japan Internet Safety Promotion Association) aims at
a) Cooperating with companies, government, academia to develop a Safe and Secure Internet Environment for children.
b) Holding a forum for parents and young people, to share and develop ideas regarding improvement, especially with PTAs.
Promotion of social media guidelines ◆ The use of social media among children spreads. However, because of the ease and convenience of social media, we easily send information about privacy such as what we do or where we stay, without thinking about the influence and risks. It may cause a crime or other Internet trouble.
◆ Even if we don’t intend to announce personal information, we may be identified by a combination of information registered with social media on Internet.
Source : NHK website
“The problem of Inappropriate picture posting take measures for junior and senior high school students " (NHK news) September 6, 2013The case has been increasing nationwide that a youth takes a picture in an inappropriate place like a showcase in a shop and post it on social media as a joke. It causes a problem. The number of companies and universities that devise original guidelines to prevent such a problem has been increasing, but in junior and senior high school such guidelines are seldom made. So, MIC has decided to encourage schools to devise guideline in case students use social media inappropriately.
We should let children recognize that socially unfavorable actions are not permitted on Internet, too.
15