SA Customer Quick Start Guide

8/4/2019 SA Customer Quick Start Guide

1/12

R{nml ]zbvz I{njk?]zkp%f~%]zkp Nh}zv{mznch} gcv [}nhi c{v ]cgzybvk B}}{vbhmk Fkhkgnz}

]zkp 2? Ikz zc Lhcy ^c{v Fkhkgnz}

]zkp 6? K}zbfan}d ]cgzybvk B}}{vbhmk Ebhbikv}

]zkp =? Mabne ^c{v Fkhkgnz} [}nhi WA]M

]zkp :? ]kk Ecvk Njkb} bhj Znp} gcv Ikzznhi zdk Ec}z c{z cg ]cgzybvk B}}{vbhmk


2/12

]cgzybvk B}}{vbhmk? R{nml ]zbvz I{njkO{a~! 6020 6

Mchzkhz}

Gbenanbvnk ~c{v}kag ynzd ]cgzybvk B}}{vbhmk (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( =

Znp} gcv mdcc}nhi ebhbikv} ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( =

]zkp} zc vkin}zkv ]cgzybvk B}}{vbhmk Ebhbikv} (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( :

Dcy zc vkin}zkv((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( :

Gcaacy }zkp} gcv }pkmngnm fkhkgnz} ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( :

Hky Pvcj{mz} (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( :

Hky Pvcj{mz Wkv}nch} (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( :

]zkp%{p Anmkh}nhi ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( ;

Enmvc}cgz Jk}lzcp Cpznenbznch Pbml $EJCP. (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( ;

Ynhjcy} 9 Khzkvpvn}k (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( ;

Jkpac~ekhz (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( ;

Pabhhnhi ]kvwnmk} (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( ;

Ynhjcy} Wnvz{ba Jk}lzcp Bmmk}} (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 9

Cggnmk Vcbenhi [}k Vnidz} (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 9

ZkmdHkz fkhkgnz} zdvc{id ]cgzybvk B}}{vbhmk(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 9

Enmvc}cgz Cggnmk E{azn%Abhi{bik Pbml((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 4

]{ppcvz ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 4

6:T9 Pvcfake Vk}ca{znch ]{ppcvz (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 4

Ktzkhjkj Dczgnt }{ppcvz ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( >

Zvbnhnhi ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( >

K%Akbvhnhi (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( >

Dcek [}k Pvcivbe $D[P. (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 20

Zvbnhnhi Wc{mdkv} ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 20

]pkmnbankj Fkhkgnz} ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 22

Mcaj Fbml{p} gcv Jn}b}zkv Vkmcwkv~ (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 22

Ynhjcy} G{hjbekhzba} gcv Akibm~ PM} (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 22

Khzkvpvn}k ]c{vmk Anmkh}nhi Pvcivbe (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 26

]pvkbj Pb~ekhz} (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 26

Ikzznhi Dkap gcv WA]M (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 26


3/12

]cgzybvk B}}{vbhmk? R{nml ]zbvz I{njkO{a~! 6020 =

]zkp 2? Ikz zc Lhcy ^c{v Fkhkgnz}

Gbenanbvnk ~c{v}kag ynzd ]cgzybvk B}}{vbhmk

Ng ~c{ bvk vkbjnhi zdn} i{njk! ~c{ pc}}nfa~! bavkbj~ lhcy }cekzdnhi bfc{z ]cgzybvk B}}{vbhmk! }{md b} dcy nz dkap}

fcc}z pvcj{mznwnz~ bmvc}} ~c{v cvibhnbznch ynzd fkhkgnz} anlk zdk abzk}z Enmvc}cgz }cgzybvk vkakb}k} bhj {hnr{k

zkmdhcacink}! 6:t9 }{ppcvz! khj%{}kv bhj zkmdhnmba zvbnhnhi! bhj jkpac~ekhz pabhhnhi }kvwnmk}< cv eb~fk dcy

mkvzbnh fkhkgnz} dkap ~c{ ikz zdk ec}z c{z cg ~c{v Enmvc}cgz }cgzybvk( Ydnak zdn} i{njk }{ppank} }cek g{hjbekhzbanhgcvebznch! zdk pabmk zc akbvh ecvk bfc{z kbmd fkhkgnz n} bz zdk ]cgzybvk B}}{vbhmk Ykf }nzk

$yyy(enmvc}cgz(mce#}cgzybvkb}}{vbhmk.(

Zdk p{vpc}k cg zdn} i{njk n} zc }{ppa~ ~c{ ynzd }zkp%f~%}zkp nh}zv{mznch} }c ~c{ mbh bmmk}} bhj }zbvz {}nhi ~c{v

]cgzybvk B}}{vbhmk fkhkgnz} zcjb~(

Mdkml ~c{v Cvibhnbznch} fkhkgnz} zdvc{id Wca{ek Anmkh}nhi ]kvwnmk Mkhzkv $WA]M.

^c{v ]cgzybvk B}}{vbhmk fkhkgnz} bvk jkzkvenhkj f~ ~c{v wca{ek anmkh}k bivkkekhz $}{md b} bh Khzkvpvn}k

Bivkkekhz cv Cpkh Wba{k bivkkekhz.! bhj zdk h{efkv cg r{bang~nhi anmkh}k} ~c{ dbwk ynzd ]cgzybvk B}}{vbhmk( Zc

jkzkvenhk ~c{v ]cgzybvk B}}{vbhmk fkhkgnz} {}k zdk Wca{ek Anmkh}nhi ]kvwnmk Mkhzkv

$yyy(enm}c}cgz(mce#anmkh}nhi#wa}m. zc }kk zdk ec}z bmm{vbzk }zbzkekhz cg ~c{v m{vvkhz fkhkgnz}( ^c{ e{}z fk

vkin}zkvkj zc {}k zdn} zcca $}kk ]zkp =? Mabne ~c{v fkhkgnz} zdvc{id WA]M gcv ecvk jkzbna}.(

]zkp 6? K}zbfan}d ]cgzybvk B}}{vbhmk Ebhbikv}Fkgcvk ~c{ mbh {}k ~c{v ]cgzybvk B}}{vbhmk fkhkgnz}! ~c{v cvibhnbznch hkkj} zc njkhzng~ bhj k}zbfan}d chk cv ecvk

nhjnwnj{ba} b} ]cgzybvk B}}{vbhmk Ebhbikv} {}nhi Wca{ek Anmkh}k ]kvwnmk Mkhzkv $WA]M.( Ng ~c{ bavkbj~ dbwk

Ebhbikv Pkven}}nch}! }lnp bdkbj zc ]zkp =? Mabne ~c{v Fkhkgnz} zdvc{id WA]M(

Ng ~c{ jc hcz bavkbj~ dbwk Ebhbikv Pkven}}nch}! ~c{ eb~ vkr{k}z zdk}k f~ gnv}z vkin}zkvnhi zc {}k WA]M! zdkh {}nhi

WA]M zc vkr{k}z ]cgzybvk B}}{vbhmk Ebhbikv Pkven}}nch}( WA]M vc{zk} }{md vkr{k}z} zc ~c{v cvibhnbznch} WA]M

Bjenhn}zvbzcv(

Pakb}k vkwnky zdk Dcy zc vkin}zkv bhj Vkr{k}znhi bhj bppvcwnhi [}kv Pkven}}nch jkec} gcv mcepakzk nh}zv{mznch} bz

dzzp?##yyy(enmvc}cgz(mce#anmkh}nhi#ktn}znhi%m{}zcekv}#ebhbik%e~%bivkkekhz}(b}pt(

Znp} gcv mdcc}nhi ebhbikv}

B mch}njkvbznch ydkh mdcc}nhi ydkzdkv zc dbwk chk cv ecvk nhjnwnj{ba} ebhbik ~c{v cvibhnbznch} ]cgzybvk

B}}{vbhmk Fkhkgnz} n} zdk }nk cg ~c{v cvibhnbznch bhj }mcpk cg fkhkgnz} bwbnabfak zc ~c{( B abvik khzkvpvn}k zdbz ynaa

bmmk}} e{aznpak fkhkgnz} bmvc}} e{aznpak cvibhnbznch} eb~ gnhj jkmkhzvbankj fkhkgnz} ebhbikekhz ec}z kggkmznwk!

ydkvkb} b enj%}nkj cvibhnbznch eb~ gnhj nz ecvk kggnmnkhz zc mkhzvbank fkhkgnz} ebhbikekhz ynzd chk nhjnwnj{ba cv

jkpbvzekhz(

Dkvk bvk }cek z~pnmba ebhbikv vkmceekhjbznch} gcv ]cgzybvk B}}{vbhmk?

]B Fkhkgnz Vkmceekhjkj Ebhbikv

Hky pvcj{mz} bhj jkpac~ekhz zcca} $Hky Pvcj{mz Wkv}nch}! Ynhjcy} 9

Khzkvpvn}k! EJCP.

Jkpac~ekhz vk}c{vmk} $Pabhhnhi ]kvwnmk}! ZkmdHkz }{f}mvnpznch}.

Mab}}vcce zkmdhnmba zvbnhnhi gcv NZ }zbgg $Zvbnhnhi Wc{mdkv}.

6:t9 Pvcfake Vk}ca{znch ]{ppcvz

NZ Ebhbikv

Zvbnhnhi gcv khj%{}kv} $K%akbvhnhi mc{v}k}.

Dcek [}k Pvcivbe

]zbgg Jkwkacpekhz#Zvbnhnhi

Ebhbikv}#DV Ebhbikv#NZ Ebhbikv


4/12

]cgzybvk B}}{vbhmk? R{nml ]zbvz I{njkO{a~! 6020 :

]zkp} zc vkin}zkv ]cgzybvk B}}{vbhmk Ebhbikv}

Zc ebhbik ]cgzybvk B}}{vbhmk! nhjnwnj{ba} e{}z gnv}z vkin}zkv bhj }nih nhzc WA]M( Chmk vkin}zkvkj bhj }nihkj nhzc

WA]M! zdk~ ynaa hkkj bppvcpvnbzk pkven}}nch} zdbz bvk ivbhzkj f~ ~c{v cvibhnbznch} WA]M Bjenhn}zvbzcv( Zdk WA]M

Bjenhn}zvbzcv eb~ ivbhz pkven}}nch nh chk cg zyc yb~}?

2( [}k zdk WA]M [}kv Bjenhn}zvbznch zcca} zc bppvcwk pkven}}nch vkr{k}z} zdbz nhjnwnj{ba} }{fenz zdvc{idWA]M! cv

6( Pvcbmznwka~ b}}nih pkven}}nch} zc }kakmz nhjnwnj{ba} {}nhi zdk WA]M [}kv Bjenhn}zvbznch zcca}(Pakb}k vkwnky zdk Vkr{k}znhi bhj bppvcwnhi [}kv Pkven}}nch jkec cv jcyhacbj zdk WA]M [}kv I{njk gcv mcepakzk

nh}zv{mznch} bz dzzp?##yyy(enmvc}cgz(mce#anmkh}nhi#ktn}znhi%m{}zcekv}#ebhbik%e~%bivkkekhz}(b}pt(

Dcy zc vkin}zkvM{}zcekv} e{}z }nih nhzc WA]M ynzd b Ynhjcy} Anwk NJ bhj b}}cmnbzk b Ynhjcy} Anwk NJ ynzd b wbanj f{}nhk}} k%ebna

bjjvk}}(

2( Ng ~c{ jchz dbwk b Ynhjcy} Anwk NJ! pakb}k }nih {p gcv chk bz dzzp?##ynhjcy}anwk(mce(6( ]nih nhzc zdk Wca{ek Anmkh}nhi ]kvwnmk Mkhzkv bz dzzp}?##yyy(enmvc}cgz(mce#anmkh}nhi#}kvwnmkmkhzkv(=( Fkmb{}k ~c{v Ynhjcy} Anwk NJ e{}z fk b}}cmnbzkj ynzd b wbanj f{}nhk}} k%ebna bjjvk}}! manml ]nih Nh Hcy zc

fkinh(

:( Khzkv ~c{v Ynhjcy} Anwk NJ k%ebna bjjvk}} bhj pb}}ycvj! zdkh manml ]nih Nh(;( WA]M ynaa wbanjbzk ng ~c{ bvk b vkin}zkvkj {}kv(7( Ng ~c{ bvk hcz b vkin}zkvkj {}kv! ~c{ ynaa fk nhwnzkj zc vkin}zkv {}nhi b wbanj f{}nhk}} k%ebna bjjvk}}(

b( ^c{ ynaa vkmknwk bh k%ebna zdbz ynaa b}l ~c{ zc wbanjbzk ~c{v nhgcvebznch(f( ^c{v wbanj f{}nhk}} k%ebna bjjvk}} eb~ fk jnggkvkhz gvce ~c{v Ynhjcy} Anwk NJ bhj e{}z ebzmd

zdk k%ebna bjjvk}} pvcwnjkj ch ~c{v Wca{ek Anmkh}nhi bivkkekhz cv Cpkh Anmkh}k cvjkv(

m( Pakb}k mdkml ~c{v ]PBE gnazkv} zc kh}{vk ~c{ vkmknwk zdn} k%ebna(j( Mchgnve ~c{v k%ebna bjjvk}}! mvkbzk b pb}}ycvj bhj pb}}ycvj vk}kz cpznch bhj z~pk zdk mdbvbmzkv}

gvce zdk pnmz{vk nhzc zdk gnkaj zc wbanjbzk ~c{v nhgcvebznch(

]zkp =? Mabne ^c{v Fkhkgnz} Zdvc{id WA]M

Gcaacy }zkp} gcv }pkmngnm fkhkgnz}Ydkzdkv ~c{ ybhz zc jcyhacbj zdk abzk}z Ynhjcy} 9 Khzkvpvn}k }cgzybvk! ikz 6:t9 Pvcfake Vk}ca{znch ]{ppcvz! cv

inwk kepac~kk} bmmk}} zc Cggnmk zvbnhnhi! ~c{ ynaa hkkj zc mabne ~c{v fkhkgnz} zdvc{id zdk Wca{ek Anmkh}nhi ]kvwnmk

Mkhzkv $WA]M.(

Chmk ~c{ bvk }nihkj nhzc WA]M! ~c{ ynaa gcaacy jnggkvkhz }zkp} jkpkhjnhi ch zdk }pkmngnm fkhkgnz ~c{ ybhz zc {}k(

Zdk vk}z cg zdn} i{njk pvcwnjk} jkzbnakj nh}zv{mznch} gcv mabnenhi bhj {}nhi kbmd fkhkgnz cvibhnkj f~ z~pk? Hky

pvcj{mz}! jkpac~ekhz! }{ppcvz! zvbnhnhi! bhj }pkmnbankj fkhkgnz}(

Hky Pvcj{mz}

Hky Pvcj{mz Wkv}nch}Zdn} fkhkgnzpvcwnjk} hky}cgzybvk wkv}nch} ydkh bwbnabfak! zc dkap ~c{ }zb~%{p%zc%jbzk bhjzblk bjwbhzbik cg

pvcj{mznwnz~ ibnh} gvce zdk abzk}zzkmdhcaci~(

2( ]nih nhzc WA]M(6( Manml Jcyhacbj}(=( Ch zdk hktz pbik! manml ch ~c{v mdc}kh pvcj{mz anhl zc }zbvz zdk jcyhacbj pvcmk}}(:( Mdcc}k Jcyhacbj ]kzznhi} gvce zdk jvcp jcyh fct( Manml Mchznh{k Jcyhacbj(;( ^c{ eb~ mdcc}k zc {}k zdk Jcyhacbj Ebhbikv cv ~c{v Ykf fvcy}kv(

b( Mchgnve zdk }kzznhi} bhj }zbvz zdk jcyhacbj f~ manmlnhi ch zdk Jcyhacbj f{zzch(f( Mdcc}k b acmbznch ch ~c{v mcep{zkv bhj manml zdk ]bwk f{zzch(


5/12

]cgzybvk B}}{vbhmk? R{nml ]zbvz I{njkO{a~! 6020 ;

]zkp%{p Anmkh}nhi]zkp%{p Anmkh}nhi khbfak} ~c{v cvibhnbznch zc {pivbjk gvce b acykv% zc b dnidkv%akwka}cgzybvk kjnznch}{md b}

Cggnmk ]zbhjbvjzc Cggnmk Pvcgk}}nchbabzb acy mc}z( Vbzdkvzdbh pb~ g{aa mc}zgcvzdk dnidkv%akwka}cgzybvk kjnznch!

]zkp%{p Anmkh}nhi baacy} ~c{ zc pb~ cha~zdk pvnmnhi jnggkvkhmk(

Zc p{vmdb}k }cgzybvk {}nhi ~c{v ]zkp%{p Anmkh}nhi fkhkgnz! mchzbmz ~c{v Enmvc}cgz Bmmc{hz Ebhbikv cv vk}kaakv(

Chmk p{vmdb}kj! ~c{ eb~ jcyhacbj zdk }cgzybvk zdvc{id WA]M(

Enmvc}cgz Jk}lzcp Cpznenbznch Pbml $EJCP.EJCP pvcwnjk}}ntzkmdhcacink}zc dkap ebhbik PM} bhjnepvcwk bppanmbznch jkpac~ekhz}! nhma{jnhi bppanmbznch

wnvz{banbznch! b}}kzbhjpcanm~ ebhbikekhz! bhjjnbihc}znm zcca}(

2( ]nih nhzc WA]M(6( Manml Jcyhacbj}(=( Ch zdk hktz pbik! manml ch ~c{v mdc}kh EJCP pvcj{mz anhl zc }zbvz zdk jcyhacbj pvcmk}}(:( Mdcc}k Jcyhacbj ]kzznhi} gvce zdk jvcp jcyh fct( Manml Mchznh{k Jcyhacbj(

b( ^c{ eb~ mdcc}k zc {}k zdk Jcyhacbj Ebhbikv cv ~c{v Ykf fvcy}kv(f( Mchgnve zdk }kzznhi} bhj }zbvz zdk jcyhacbj f~ manmlnhi ch zdk Jcyhacbj f{zzch(

;( Mdcc}k b acmbznch ch ~c{v mcep{zkv bhj manml zdk ]bwk f{zzch(Ynhjcy} 9 Khzkvpvn}kBwbnabfak ktma{}nwka~zc ]cgzybvk B}}{vbhmk m{}zcekv}! zdk Ynhjcy} 9 Khzkvpvn}k cpkvbznhi }~}zke dkap}jvnwk

pvcj{mznwnz~ bmvc}} ~c{v cvibhnbznch f~}nepang~nhi PM ebhbikekhz! eblnhi {}kv} pvcj{mznwk bh~ydkvk! bhj

ebhbinhi vn}l}zdvc{id khdbhmkj}km{vnz~ bhjmchzvca(

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch Ynhjcy} 9 Khzkvpvn}k( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna} Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Ynhjcy} 9 Khzkvpvn}k( Zdn} ynaa zblk ~c{ zc bhczdkv

}{eebv~ pbik(

;( ]kakmz Ynhjcy} 9 Khzkvpvn}k(7( ]{ppa~ vkr{k}zkj mchzbmz nhgcvebznch bhj }kakmz ~c{v }cgzybvk g{agnaaekhz pvkgkvkhmk}(9( ]kakmz Bmznwbzk Fkhkgnz(4( Jkpkhjnhi ch ~c{v }cgzybvk g{agnaaekhz pvkgkvkhmk!

b( Ic zc WA]M Pvcj{mz Jcyhacbj bhj gcaacy nh}zv{mznch} zc jcyhacbj }cgzybvk b}}cmnbzkj ynzd zdn}fkhkgnz cv!

f( Nh}zbaa }cgzybvk gvce pd~}nmba ekjnb $jkanwkvkj zc ~c{ f~ ebna.(Jkpac~ekhz

Pabhhnhi ]kvwnmk}Pabhhnhi ]kvwnmk} $blb Pbmlbikj]kvwnmk}. pvcwnjk}}zv{mz{vkjpabhhnhi }kvwnmk} gvceEnmvc}cgzpbvzhkv}zc khbfak

kggnmnkhzjkpac~ekhz}! mcwkvnhi Jk}lzcp $Cggnmk bhjYnhjcy}.! ]dbvkPcnhz! Ktmdbhik! bhjF{}nhk}} Wba{k Pabhhnhi

]kvwnmk}( ^c{ ikzch%}nzk jkpac~ekhzpabhhnhi dkap gvceEnmvc}cgzMch}{aznhi ]kvwnmk} cv b r{bangnkjEnmvc}cgz

Pbvzhkvzdvc{id b }zvbnidz%gcvybvjwc{mdkv mvkbznch bhjvkjkepznch pvcmk}}(

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch Pbmlbikj ]kvwnmk}( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna} Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Pabhhnhi ]kvwnmk}( Zdn} ynaa zblk ~c{ zc bhczdkv

}{eebv~ pbik(

;( ]kakmz Pbmlbikj ]kvwnmk}(7( ]kakmz zdk wc{mdkv z~pk bhj }kvwnmk akwka(9( B}}nih zdk Pbmlbikj ]kvwnmk} wc{mdkv zc b pvcokmz ebhbikv ynzdnh ~c{v cvibhnbznch(


6/12


Zdk pvcokmz ebhbikv ynaa vkmknwk bh k%ebna ek}}bik zdbz pvcwnjk} nhgcvebznch bfc{z zdk fkhkgnz( Zdk k%ebna ek}}bik

ynaa ba}c nhma{jk b anhl zc b an}z cg Enmvc}cgz pbvzhkv} cv Enmvc}cgz Mch}{aznhi ]kvwnmk} }c zdbz zdk pvcokmz ebhbikv mbh

}mdkj{ak zdk pabhhnhi khibikekhz(

Ydkh zdk mch}{aznhi pbvzhkv mchgnve} zdk pabhhnhi khibikekhz! zdk Pbmlbikj ]kvwnmk} wc{mdkv ynaa }dcy b}

Vk}kvwkj nh WA]M(

Ydkh zdk pabhhnhi khibikekhz khj}! zdk mch}{aznhi pbvzhkv ycvl} jnvkmza~ ynzd Enmvc}cgz zc vkjkke zdk

Pabhhnhi]kvwnmk} wc{mdkv bhj vkmknwk pb~ekhz(

Mchwkvznhi {h{}kj Zvbnhnhi Wc{mdkv Jb~} nhzc Pabhhnhi ]kvwnmk} Jb~}

^c{ mbh kb}na~ mchwkvz ~c{v {h{}kj Zvbnhnhi Wc{mdkv Jb~} bhj {}k zdke zc ktzkhj ~c{v Pabhhnhi ]kvwnmk}

khibikekhz$}.( ]nepa~ {}k WA]M bhj gcaacy zdk}k zdvkk fb}nm} }zkp}?

Bmznwbzk Zvbnhnhi Wc{mdkv}

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch Zvbnhnhi Wc{mdkv}( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna} Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Zvbnhnhi Wc{mdkv}( Zdn} ynaa zblk ~c{ zc bhczdkv

}{eebv~ pbik(

;( Manml ch Zvbnhnhi Wc{mdkv}(7( ]kakmz Bmznwbzk(

WA]M ynaa vkpcvz zdk h{efkv cg Zvbnhnhi Wc{mdkv Jb~} bwbnabfak bhj mchgnve ~c{v Zvbnhnhi Wc{mdkv

Jb~} $Fkhkgnz} }zbz{}. b} Bmznwk(

Mchwkvz Zvbnhnhi Jb~} zc Pabhhnhi ]kvwnmk} Jb~}

2( Gvce zdk Zvbnhnhi Wc{mdkv Fkhkgnz Jkzbna Pbik! }kakmz Mchwkvz Zvbnhnhi Jb~}(6( WA]M ynaa pvcepz ~c{ zc mdcc}k zdk h{efkv cg Zvbnhnhi Jb~} ~c{ yn}d zc mchwkvz bhj mchgnve zdk

mchwkv}nch bmznch(

Chmk zdk Zvbnhnhi Jb~} bvk mchwkvzkj! ~c{ eb~ {}k WA]M zc b}}nih Pabhhnhi ]kvwnmk} Jb~} zc b

pvcokmz ebhbikv ynzdnh ~c{v cvibhnbznch gcaacynhi zdk nh}zv{mznch fkacy(

B}}nih Pabhhnhi ]kvwnmk} Jb~}

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch Pbmlbikj ]kvwnmk}( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna} Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Pabhhnhi ]kvwnmk}( Zdn} ynaa zblk ~c{ zc bhczdkv

}{eebv~ pbik(

;( ]kakmz Pbmlbikj ]kvwnmk}(7( ]kakmz zdk wc{mdkv z~pk bhj }kvwnmk akwka(9( B}}nih zdk Pbmlbikj ]kvwnmk} wc{mdkv zc b pvcokmz ebhbikv ynzdnh ~c{v cvibhnbznch(

Zdk pvcokmz ebhbikv ynaa vkmknwk bh k%ebna ek}}bik zdbz pvcwnjk} nhgcvebznch bfc{z zdk fkhkgnz( Zdk k%

ebna ek}}bik ynaa ba}c nhma{jk b anhl zc b an}z cg Enmvc}cgz pbvzhkv} cv Enmvc}cgz Mch}{aznhi ]kvwnmk} }c

zdbz zdk pvcokmz ebhbikv mbh }mdkj{ak zdk pabhhnhi khibikekhz(

Ydkh zdk mch}{aznhi pbvzhkv mchgnve} zdk pabhhnhi khibikekhz! zdk Pbmlbikj ]kvwnmk} wc{mdkv ynaa

}dcy b} Vk}kvwkj nh WA]M(

Ydkh zdk pabhhnhi khibikekhz khj}! zdk mch}{aznhi pbvzhkv ycvl} jnvkmza~ ynzd Enmvc}cgz zc vkjkke

zdk Pbmlbikj ]kvwnmk} wc{mdkv bhj vkmknwk pb~ekhz(

Znp? ^c{ eb~ nhmvkb}k zdk h{efkv cg khibikekhz jb~} gcv Pabhhnhi ]kvwnmk} f~ mchwkvznhi {h{}kj Zvbnhnhi

Wc{mdkv} ch b =%zc%2 fb}n}(


7/12


Ynhjcy} Wnvz{ba Jk}lzcp Bmmk}}Ynhjcy} Wnvz{baJk}lzcp Bmmk}} akz} ~c{ bmmk}} wnvz{bajk}lzcp khwnvchekhz} gvce ]cgzybvk B}}{vbhmk mcwkvkjPM}!

bhjbaacy}zdk PM} pvnebv~ {}kvzc vkeczka~ bmmk}}zdknv wnvz{bajk}lzcp} gvce zdnvj%pbvz~jkwnmk}}{md b} pkv}chba

PM} bhjdczka lnc}l}(

^c{ hkkj hcz zblk bh~ gcveba bmznch zc {znank zdn} fkhkgnz( ]nepa~ {}k ~c{v Enmvc}cgz Wca{ek Anmkh}nhi ekjnb $cv

jcyhacbj}. zc nh}zbaa pvcj{mz b} bppvcpvnbzk zc ~c{v wnvz{ba jk}lzcp nhgvb}zv{mz{vk bhj ebhbikekhz }~}zke( Pvccg cg

anmkh}k bhj ]cgzybvk B}}{vbhmk mcwkvbik gcv Ynhjcy bvk kwnjkhmk cg ~c{v vnidz zc {}k zdn} fkhkgnz(

Cggnmk Vcbenhi [}k Vnidz}Vcbenhi [}k Vnidz} gcv Cggnmk! PvcokmzbhjWn}nc baacy {}kv} cg ~c{v Cggnmk anmkh}kjjkwnmk}zc vkeczka~ bmmk}} Cggnmk!

Pvcokmzcv Wn}nc wnb b wnvz{bajk}lzcp khwnvchekhz! gvce zdnvj%pbvz~jkwnmk}}{md b} b dcek PM cvnhzkvhkzlnc}l(

^c{ hkkj hcz zblk bh~ gcveba bmznch zc {znank zdn} fkhkgnz( ]nepa~ {}k ~c{v Enmvc}cgz Wca{ek Anmkh}nhi ekjnb $cv

jcyhacbj}. zc nh}zbaa pvcj{mz b} bppvcpvnbzk zc ~c{v wnvz{ba jk}lzcp nhgvb}zv{mz{vk bhj ebhbikekhz }~}zke( Pvccg cg

anmkh}k bhj ]cgzybvk B}}{vbhmk mcwkvbik gcv Cggnmk bvk kwnjkhmk cg ~c{v vnidz zc {}k zdn} fkhkgnz(

ZkmdHkz fkhkgnz} zdvc{id ]cgzybvk B}}{vbhmkZkmdHkzinwk} ~c{v NZbhjDkap Jk}l}zbgg bmmk}}zc zkmdhnmbanhgcvebznch! b} ykaa b} fkzb bhjgnhba wkv}nch} cg

pvcj{mz} gcvzk}znhi bhjkwba{bznch( Zdvc{id]cgzybvk B}}{vbhmk! ~c{ ikzzyc jnggkvkhzZkmdHkzFkhkgnz}! b ZkmdHkz

Pa{}Jnvkmz]{f}mvnpznch! bhjZkmdHkzMdbzbhjHky}ivc{p(

Gcv ~c{v ZkmdHkz Pa{} Jnvkmz }{f}mvnpznch?

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch ZkmdHkz Pa{} Jnvkmz ]{f}mvnpznch( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna} Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik ZkmdHkz Pa{} Jnvkmz }{f}mvnpznch( Zdn} ynaa zblk ~c{ zc

bhczdkv }{eebv~ pbik(

;( ]kakmz ZkmdHkz Pa{} Jnvkmz ]{f}mvnpznch(7( Khzkv mchzbmz nhgcvebznch bhj bppanmbfak jcebnh} gcv ~c{v cvibhnbznch(9( Manml Bmznwbzk Fkhkgnz(

Chmk njkhzngnkj nh WA]M! zdk ZkmdHkz ]{f}mvnpznch zkbe ynaa k%ebna {}kv bmmc{hz jkzbna} bhj }kvwnmk nhgcvebznch zc

~c{v ZkmdHkz Pa{} Jnvkmz }{f}mvnpznch dcajkv(

Gcv ~c{v ZkmdHkz Mdbz bhj Hky}ivc{p {}kv}?

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch ZkmdHkz ]B ]{f}mvnpznch ]kvwnmk}( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna}

Pbik(

:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik ZkmdHkz ]B ]{f}mvnpznch ]kvwnmk}( Zdn} ynaa zblk ~c{ zcbhczdkv }{eebv~ pbik(

;( ]kakmz ZkmdHkz ]B ]{f}mvnpznch ]kvwnmk}(7( Khzkv mchzbmz nhgcvebznch bhj bppanmbfak jcebnh} gcv ~c{v cvibhnbznch(9( Manml Bmznwbzk Fkhkgnz(

Chmk njkhzngnkj nh WA]M! zdk ZkmdHkz ]{f}mvnpznch zkbe ynaa k%ebna {}kv bmmc{hz jkzbna} bhj }kvwnmk nhgcvebznch zc~c{v ZkmdHkz Mdbz bhj Hky}ivc{p {}kv}(


8/12


Enmvc}cgz Cggnmk E{azn%Abhi{bik PbmlZdk Cggnmk E{azn%Abhi{bik Pbml khbfak} ~c{v NZ}zbggzc }zvkbeanhk jkpac~ekhzbhj}kvwnmk b e{aznani{ba ycvlgcvmk

{}nhi b }nhiak Cggnmk nebik ynzd}{ppcvzgcv e{aznpak abhi{bik}(

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch Enmvc}cgz Cggnmk E{azn%abhi{bik Pbml( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna}

Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Enmvc}cgz Cggnmk E{azn%Abhi{bik Pbml( Zdn} ynaa zblk

~c{ zc bhczdkv }{eebv~ pbik(

;( ]kakmz Enmvc}cgz Cggnmk E{azn%abhi{bik Pbml(7( Jc chk cg zdk gcaacynhi?

b( Mdcc}k fkhkgnz mchzbmz gvce zdk an}z pvcwnjkj! manml Bjj ]kakmzkj Mchzbmz! mcepakzk zdk FkhkgnzG{agnaaekhz }kmznch bhj manml ch Bmznwbzk Fkhkgnz! cv

f( Manml ch Bjj Hky! mcepakzk zdk Fkhkgnz Mchzbmz Jkzbna gcve! zdkh mcepakzk zdk Fkhkgnz G{agnaaekhz}kmznch bhj manml ch Bmznwbzk Fkhkgnz(

]{ppcvz

6:T9 Pvcfake Vk}ca{znch ]{ppcvzZdn} fkhkgnzpvcwnjk} bvc{hj%zdk%macml pdchk bhjYkf nhmnjkhz}{ppcvzgcvEnmvc}cgzjk}lzcp bhj}kvwkv pvcj{mz}(

Zc ]kz {p 6:t9 Pvcfake Vk}ca{znch ]{ppcvz zdvc{id WA]M?

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch 6:t9 Pvcfake Vk}ca{znch ]{ppcvz( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna}

Pbik(

:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik 6:t9 Pvcfake Vk}ca{znch ]{ppcvz( Zdn} ynaa zblk ~c{ zcbhczdkv }{eebv~ pbik(

;( Manml ch 6:t9 Pvcfake Vk}ca{znch ]{ppcvz(7( Ch zdk hktz }mvkkh! vkwnky zdk Zkve} bhj Mchjnznch}! zdkh khzkv ~c{v hbek bhj manml N Bmmkpz zc bmmkpz(9( ]kz {p b an}z cg {}kv} bppvcwkj zc }{fenz }{ppcvz nhmnjkhz}(4( Gnhj zdk ]B Bmmk}} NJ $acmbzkj hkbv zdk zcp cg zdk 6:t9 Pvcfake Vk}ca{znch ]{ppcvz Fkhkgnz} Jkzbna} pbik.

bhj inwk zdn} nhgcvebznch zc ~c{v NZ }zbgg(

Zc nhnznbzk b 6:t9 }{ppcvz nhmnjkhz zdvc{id Enmvc}cgz ]{ppcvz?

2( Ic zc Enmvc}cgz ]{ppcvz $dzzp?##}{ppcvz(enmvc}cgz(mce.! bhj manml ch ]ca{znch Mkhzkv}(6( ]kakmz zdk pvcj{mz gcv ydnmd ~c{ hkkj }{ppcvz(=( Nh zdk ]ca{znch Mkhzkv }kakmz Ikz Dkap Hcy(:( Ch zdk ]kakmz b pb~ekhz ekzdcj pbik! manml ]cgzybvk B}}{vbhmk Anmkh}k? gcv }kvwkv} cha~! bhj manml

Mchznh{k(

;( Z~pk ~c{v ]cgzybvk B}}{vbhmk Bmmk}} NJ $]BNJ.(7( Z~pk zdk K%ebna bjjvk}} ~c{ {}k zc bmmk}} zdk Wca{ek Anmkh}nhi ]kvwnmk Mkhzkv $WA]M.(

Nepcvzbhz Hczk? B} b ]cgzybvk B}}{vbhmk Ebhbikv! ~c{ ynaa hkkj zc {}k WA]M zc }kz {p b an}z cg bppvcwkj

pkv}chhka ydc bvk b{zdcvnkj zc nhnznbzk }{ppcvz vkr{k}z} bhj kr{np zdke ynzd bppvcpvnbzk ]cgzybvk B}}{vbhmk

bmmk}} NJ} $]BNJ}.( Zdkh }dc{aj b hkkj bvn}k! ~c{v NZ zkbe mbh gcm{} ch vk}cawnhi zkmdhnmba n}}{k} bhj jkmnjnhi

ydnmd akwka cgm{}zcekv }{ppcvz mbvk n} fk}z! nh}zkbj cg }pkhjnhi znek zvbmlnhi jcyh kaninfnanz~ nhgcvebznch(


9/12

]cgzybvk B}}{vbhmk? R{nml ]zbvz I{njkO{a~! 6020 >

Zc mchwkvz 6:t9 pdchk }{ppcvz nhmnjkhz} zc Pvkenkv ]{ppcvz?

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch 6:t9 Pvcfake Vk}ca{znch ]{ppcvz( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna}

Pbik(

:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik 6:t9 Pvcfake Vk}ca{znch ]{ppcvz( Zdn} ynaa zblk ~c{ zcbhczdkv }{eebv~ pbik(

;( Manml ch 6:t9 Pvcfake Vk}ca{znch ]{ppcvz( Zdn} ynaa zblk ~c{ zc zdk Fkhkgnz} Jkzbna} pbik(7( ]kakmz Vk}kvwk ]B Nhmnjkhz} gcv Pvkenkv(9( Zdn} ynaa zblk ~c{ zc zdk Vk}kvwk ]B Nhmnjkhz} Zc Fk Zvbh}gkvvkj zc Pvkenkv pbik( Jkpkhjnhi ch ~c{v

mchwkv}nch pvkgkvkhmk mdcc}k chk cg zdk gcaacynhi cpznch}?

b( Akbwk baa ]B Pdchk ]{ppcvz Nhmnjkhz} b} Bwbnabfak gcv ]B( Mdcc}k zdn} jkgb{az cpznch ng ~c{ JCHCZ YBHZ ZC MCHWKVZ $cv vk}kvwk. ~c{v 6:t9 Pvcfake Vk}ca{znch ]{ppcvz pdchk }{ppcvz

nhmnjkhz} zc ~c{v Pvkenkv ]{ppcvz Bivkkkekhz(

f( Vk}kvwk baa M{vvkhz bhj {pmcenhi ]B pdchk nhmnjkhz} zc fk zvbh}gkvvkj zc bh~ Pvkenkv mchzvbmz(Mdcc}k zdn} cpznch} zc MCHWKVZ BAA $cv vk}kvwk baa. 6:t9 Pvcfake Vk}ca{znch ]{ppcvz pdchk

}{ppcvz nhmnjkhz} zc ~c{v Pvkenkv ]{pppcvz Bivkkekhz(

m( Vk}kvwk Nhmnjkhz} gcv }pkmngnm Pvkenkv mchzvbmz}( Mdcc}k zdn} cpznch ng ~c{ dbwk ecvk zdbh chkPvkenkv ]{ppcvz Bivkkekhz $b}}nihkj zc jnggkvkhz ivc{p} cv mcepbh~ acmbznch} gcv ktbepak.( Zdn}

cpznch baacy} ~c{ zc b}}nih $cv vk}kvwk. 6:t9 Pvcfake Vk}ca{znch ]{ppcvz pdchk }{ppcvz nhmnjkhz}

zc e{aznpak Pvkenkv ]{pppcvz Bivkkekhz(

4( Chmk zdn} n} mcepakzk! ~c{ ynaa hkkj zc mchzbmz $cv b}l ~c{v NZ Jkpbvzekhz akbj zc mchzbmz. ~c{v mcepbh~}Enmvc}cgz Zkmdhnmba Bmmc{hz Ebhbikv $ZBE. }c dk#}dk mbh gnhbank zdk mchwkv}nch pvcmk}}(

Ktzkhjkj Dczgnt }{ppcvzBdczgntn} bh {pjbzk zc ~c{v}cgzybvk zdbzz~pnmbaa~ bjjvk}}k} f{i} cv czdkv pvcfake} ~c{ eb~ fk dbwnhi( Zdk

KtzkhjkjDczgnt}{ppcvzfkhkgnzpvcwnjk}}pkmngnm pvcj{mzgntk} ch b pkv m{}zcekvnhmnjkhzfb}n}! fk~chjzdk }zbhjbvj

pvcj{mz}{ppcvzzkve} bhjvkakb}k}(

Bgzkv nz n} jkzkvenhkj! z~pnmbaa~ f~ b ]{ppcvz Khinhkkv! zdbz zdk vk}ca{znch zc b m{}zcekv%vkpcvzkj n}}{k ynaa anlka~

vkr{nvk b dczgnt gcv b pvcj{mz nh zdk Ktzkhjkj pdb}k cg zdk }{ppcvz angk m~mak! pakb}k mchzbmz ~c{v Zkmdhnmba Bmmc{hz

Ebhbikv $ZBE.( Zdk ZBE ynaa ycvl ynzd zdk bppvcpvnbzk pvcfake vk}ca{znch zkbe zc nhnznbzk zdk pvcmk}} cg mvkbznhi

zdk dczgnt( Bgzkv nz n} mchgnvekj zdbz b dczgnt mbh fk mvkbzkj bhj pvcwnjkj zc ~c{! zdk ZBE ynaa ycvl ynzd ~c{ zc }nih

~c{ {p gcv bh Ktzkhjkj Dczgnt ]{ppcvz Bmmc{hz $KD]B. cv bjj mcwkvbik zc ~c{v ktn}znhi KD]B gcv zdk bggkmzkj

pvcj{mz(

Zvbnhnhi

K%AkbvhnhiZdk K%Akbvhnhi fkhkgnzcggkv}}kag%pbmkjnhzkvbmznwk zvbnhnhi jk}nihkjgcv khj{}kv}! jkanwkvkjwnb Nhzkvhkzcv Nhzvbhkz(

]cgzybvk B}}{vbhmk K%Akbvhnhi cggkv} d{hjvkj} cg zvbnhnhi dc{v} gcv }cek cg Enmvc}cgz} ec}z pcp{abv pvcj{mz}!

ydnmd bvk ivc{pkj nhzc zdvkk mbzkicvnk}? Bppanmbznch} $Cggnmk.! ]~}zke} $Ynhjcy} 9 [pivbjk.! bhj ]kvwkv

$Ktmdbhik.( Ydnak khj {}kv} eb~ cha~ hkkj zvbnhnhi gcv Bppanmbznch}! NZ bhj Dkapjk}l }zbgg eb~ ybhz zvbnhnhi nh ecvk

zdbh chk mc{v}k ivc{p}(

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Jkpkhjnhi ch ~c{v fkhkgnz} bhj zvbnhnhi hkkj}! manml ch K%Akbvhnhi Bppanmbznch! K%Akbvhnhi ]~}zke! cv K%

Akbvhnhi ]kvwkv( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna} Pbik(

Znp?Ng ~c{ bvk b Enmvc}cgz ]kvwnmk} Pvkenkv ]{ppcvz m{}zcekv! ~c{ eb~ mchwkvz ~c{v baaczzkj ]cgzybvk B}}{vbhmk

pdchk }{ppcvz nhmnjkhz} nhzc Pvkenkv Pvcfake Vk}ca{znch ]kvwnmk} zc ktzkhj }{ppcvz gvce zv{}zkj ktpkvz} ~c{

bavkbj~ lhcy(


10/12


:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik K%Akbvhnhi( Zdn} ynaa zblk ~c{ zc bhczdkv }{eebv~pbik(

;( Manml ch K%Akbvhnhi Bppanmbznch! K%Akbvhnhi ]~}zke! cv K%Akbvhnhi ]kvwkv(7( Khzkv mchzbmz nhgcvebznch bhj bppanmbfak jcebnh} gcv ~c{v cvibhnbznch(9( Manml Bmznwbzk Fkhkgnz(4( Chmk bmznwbzkj! ~c{ ynaa }kk b 20%jninz bapdbh{ekvnm Bmmk}} Mcjk ch zdn} Fkhkgnz} Jkzbna} pbik! ydnmd ~c{

eb~ }dbvk ynzd ~c{v kepac~kk}( ^c{ ynaa ba}c vkmknwk bh k%ebna ynzd zdk }bek Bmmk}} Mcjk bhj b anhl zc zdk

mc{v}k Ykf }nzk! ydnmd ~c{ eb~ jn}zvnf{zk zc czdkv} nh ~c{v cvibhnbznch(>( Chmk bh kepac~kk vkmknwk} zdn} nhgcvebznch! dk cv }dk ynaa {}k b Ynhjcy} Anwk NJ zc bmmk}} zvbnhnhi zdvc{id

zdk Enmvc}cgz K%Akbvhnhi Ykf }nzk $dzzp}?##f{}nhk}}(enmvc}cgzkakbvhnhi(mce.(

Zc wnky zdk m{vvkhz an}z cg ]cgzybvk B}}{vbhmk kaninfak K%Akbvhnhi mc{v}k} ic zc zdk ]cgzybvk B}}{vbhmk bhj Wca{ek

Anmkh}k Pvcj{mz Mbzbaci $dzzp?##yyy(enmvc}cgz(mce#akbvhnhi#}b%wa%mbzbaci#}bwajkgb{az(b}pt. bhj {hjkv Pvcivbe

Z~pk! }kakmz ]B(

Dcek [}k Pvcivbe $D[P.Zdk Dcek [}k Pvcivbe pvcwnjk} ~c{v kepac~kk} ynzdzdk abzk}zwkv}nch cgEnmvc}cgzCggnmk gcv {}k ch zdknvdcek

mcep{zkvzdvc{id b acy%mc}zjcyhacbj(

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch Dcek [}k Pvcivbe( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna} Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Dcek [}k Pvcivbe( Zdn} ynaa zblk ~c{ zc bhczdkv

}{eebv~ pbik(

;( Manml ch Dcek [}k Pvcivbe(7( Khzkv Fkhkgnz} Mchzbmz nhgcvebznch bhj bppanmbfak jcebnh} gcv ~c{v cvibhnbznch! ydnmd ynaa fk {}kj zc

b{zdkhznmbzk ~c{v kepac~kk} ydc {}k zdn} fkhkgnz(

9( Manml Bmznwbzk Fkhkgnz(4( Chmk bmznwbzkj! ~c{ ynaa }kk b 20%jninz bapdbh{ekvnm Pvcivbe Mcjk ch zdk Fkhkgnz} Jkzbna} pbik! ydnmd ~c{

eb~ }dbvk ynzd ~c{v kepac~kk}(

^c{v kepac~kk} ynaa {}k zdn} Pvcivbe Mcjk zc eblk p{vmdb}k} jnvkmza~ zdvc{id D[P Chanhk ]zcvk(

$dzzp?##d{p(enmvc}cgz(mce.

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pvcwnjkjf~ b acmbaEnmvc}cgzMkvzngnkjPbvzhkv} gcv Akbvhnhi ]ca{znch} $MPA]. cg ~c{v mdcc}nhi! zdvc{id b }zvbnidz

gcvybvjwc{mdkv%mvkbznch bhjvkjkepznch pvcmk}}(

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch Zvbnhnhi Wc{mdkv}( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz Jkzbna} Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Zvbnhnhi Wc{mdkv}( Zdn} ynaa zblk ~c{ zc bhczdkv

}{eebv~ pbik(

;( Manml ch Zvbnhnhi Wc{mdkv}(7( ]kakmz Bmznwbzk(

Hczk? Kbmd pkv}ch ydc ynaa vkmknwk zvbnhnhi e{}z dbwk b Ynhjcy} Anwk NJ $YNAJ. zc khvcaa nh zdk mc{v}k( Zc

cfzbnh b YANJ! ic zc dzzp?##dcek(anwk(mce bhj manml zdk ]nih [p f{zzch(

Znp? Zc kb}na~ }dbvk nhgcvebznch ynzd ~c{v kepac~kk}! {}k pvk%f{naz k%ebna zkepabzk}! fbhhkv bj}! bhj czdkv

jcyhacbjbfak ebvlkznhi vk}c{vmk} gvce D[P( $dzzp}?##d{pebvlkznhi(jninzbavnwkv(mce.


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9( Mvkbzk b Zvbnhnhi Wc{mdkv f~?b( ]kakmznhi zdk h{efkv cg zvbnhnhi jb~} $gcv ydnmd zdk wc{mdkv eb~ fk vkjkkekj.! bhjf( Jk}nihbzk zdk bzzkhjkk ydc ynaa fk zblnhi zdk mc{v}k(

Zdk bzzkhjkk ynaa vkmknwk bh k%ebna ek}}bik zdbz pvcwnjk} nhgcvebznch bfc{z zdk Zvbnhnhi Wc{mdkv bhj b anhl zc b an}z

cg MPA] acmbznch}! ydnmd zdk bzzkhjkk ynaa {}k zc vk}kvwk b }pcz gcv zdk mdc}kh mc{v}k bhj mab}}vcce acmbznch(

Ydkh zdk mc{v}k khj}! zdk MPA] ycvl} jnvkmza~ ynzd Enmvc}cgz zc vkjkke zdk Zvbnhnhi Wc{mdkv bhj vkmknwk pb~ekhz(

Zc acmbzk mab}}vcce zvbnhnhi?

2( Zc wnky zdk m{vvkhz an}z cg ]cgzybvk B}}{vbhmk%kaninfak Zvbnhnhi Wc{mdkv mc{v}k} ic zc zdk ]cgzybvkB}}{vbhmk bhj Wca{ek Anmkh}k Pvcj{mz Mbzbaci $dzzp?##yyy(enmvc}cgz(mce#akbvhnhi#}b%wa%

mbzbaci#}bwajkgb{az(b}pt.(

b( [hjkv Pvcivbe Z~pk! }kakmz ]B(f( [hjkv Pvcj{mz Z~pk }kakmz Mab}}vcce(

6( [}k zdk Mab}} Acmbzcv $dzzp?##yyy(enmvc}cgz(mce#akbvhnhi#kh#{}#mab}}acmbzcv(b}pt. zc gnhj b MPA] zvbnhnhi}nzk(

b( Fk }{vk zc mdkml zdk ]cgzybvk B}}{vbhmk Wc{mdkv} fct ydkh ~c{ }kbvmd(]pkmnbankj Fkhkgnz}

Mcaj Fbml{p} gcv Jn}b}zkv Vkmcwkv~McajFbml{p} gcvJn}b}zkv Vkmcwkv~ pvcwnjk} bjjnznchba anmkh}nhi gcv}kvwkv} {}kjb} cgganhk $mcaj. fbml{p}! zc dkap

~c{ vkmcwkvnh mb}k cg b mbzb}zvcpdnm kwkhz(

Hc gcveba bmznch hkkj} zc fk zblkh zc bmznwbzk zdn} fkhkgnz( ]nepa~ {}k ~c{v Enmvc}cgz Wca{ek Anmkh}nhi ekjnb $cv

jcyhacbj}. zc nh}zbaa pvcj{mz ch ~c{v fbml{p }kvwkv}( Pvccg cg anmkh}k bhj ]cgzybvk B}}{vbhmk mcwkvbik gcv zdk

pvcj{mznch }kvwkv }cgzybvk bhj vkr{nvkj Mankhz Bmmk}} Anmkh}k} $MBA}.! bvk kwnjkhmk cg ~c{v vnidz zc zdk mcaj fbml{p

}kvwkv anmkh}k}(

Ynhjcy} G{hjbekhzba} gcv Akibm~ PM}Baacy} mchznh{kj{}k cg cajakibm~PM}! ydnak nepvcwnhi zdknv ebhbikekhzbhj}km{vnz~ f~ pvcwnjnhi b }ebaa%

gcczpvnhzYnhjcy}%fb}kjcpkvbznhi }~}zke }ca{znch(

2( ]nih nhzc WA]M(6( ]kakmz ]cgzybvk B}}{vbhmk gvce zdk zcp ekh{(=( Manml ch Ynhjcy} G{hjbekhzba} gcv Akibm~ PM}( Zdn} ynaa zblk ~c{ zc zdk ]cgzybvk B}}{vbhmk Fkhkgnz

Jkzbna} Pbik(

:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Ynhjcy} G{hjbekhzba} gcv Akibm~ PM}( Zdn} ynaa zblk~c{ zc bhczdkv }{eebv~ pbik(

;( ]kakmz Ynhjcy} G{hjbekhzba} gcv Akibm~ PM}(7( ]{ppa~ vkr{k}zkj mchzbmz nhgcvebznch bhj }kakmz ~c{v }cgzybvk g{agnaaekhz pvkgkvkhmk}(9( ]kakmz Bmznwbzk Fkhkgnz(4( Jkpkhjnhi ch ~c{v }cgzybvk g{agnaaekhz pvkgkvkhmk!

b( Ic zc WA]M Pvcj{mz Jcyhacbj bhj gcaacy nh}zv{mznch} zc jcyhacbj }cgzybvk b}}cmnbzkj ynzd zdn}fkhkgnz cv!

f( N

h}zbaa }cgzybvk gvce pd~}nmba ekjnb $jkanwkvkj zc ~c{ f~ ebna.(


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Khzkvpvn}k ]c{vmk Anmkh}nhi PvcivbeZdk Khzkvpvn}k ]c{vmk Anmkh}nhi Pvcivbe pvcwnjk} bmmk}}zcEnmvc}cgzYnhjcy}}c{vmk mcjk gcvnhzkvhbajkwkacpekhz

bhj}{ppcvz(

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Pbik(:( Manml ch zdk Anmkh}kNJ gcv ydnmd ~c{ ybhz zc ebhbik Khzkvpvn}k ]c{vmk Anmkh}nhi Pvcivbe fkhkgnz}( Zdn} ynaa

zblk ~c{ zc bhczdkv }{eebv~ pbik(

;( ]kakmz Khzkvpvn}k ]c{vmk Anmkh}nhi Pvcivbe( ^c{ ynaa fk jnvkmzkj zc b pbik ynzd ecvk jkzbna} gcv {}nhi zdn}fkhkgnz(

]pvkbj Pb~ekhz}Zdn} fkhkgnzbaacy} pb~ekhzgcv Anmkh}k bhj]cgzybvk B}}{vbhmk zc fk }pvkbjbmvc}}zdvkk kr{ba! bhh{ba}{e}(

Hc bjjnznchba }zkp} bvk vkr{nvkj zc bmznwbzk cv bmr{nvk zdn} fkhkgnz(

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}nzk bz dzzp?##yyy(enmvc}cgz(mce#}cgzybvkb}}{vbhmk(

Ikzznhi Dkap gcv WA]M

Ng ~c{ dbwk r{k}znch} cv hkkj ecvk dkap {}nhi zdk Wca{ek Anmkh}nhi ]kvwnmk} Mkhzkv! ~c{ mbh manml ch zdk Dkap ekh{

zc wnky ecvk nhgcvebznch ch {}nhi WA]M! vkbj GBR}! bhj ikz ]{ppcvz Mkhzkv mchzbmz jkzbna}(

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bivkkekhz} }dc{aj mchzbmz zdknv vk}kaakv cv Enmvc}cgz bmmc{hz ebhbikv( Enmvc}cgz jck} hcz }kz gnhba pvnmk} cv pb~ekhz zkve} gcv anmkh}k} bmr{nvkj

zdvc{id vk}kaakv}( Gnhba pvnmk} bhj pb~ekhz} zkve} bvk jkzkvenhkj f~ bivkkekhz fkzykkh zdk m{}zcekv bhj nz} vk}kaakv( Kaninfnanz~ gcv ]cgzybvk

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nhgcvebznch pvcwnjkj dkvk( Gcv kaninfnanz~ bhj m{vvkhz pvcivbe v{ak}! }kk zdk Enmvc}cgz Pvcj{mz An}z(

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