QUICK STARTQUICK STARTTRAINING

Updated – July 11, 2011

TOPICSTOPICS1. Mindset1. Mindset

2. Comp Plan2. Comp Plan3. Customers3. Customers4. Recruiting4. Recruiting5. Promoting 5. Promoting

EventsEvents

MINDSET MINDSET Section 1

SaveYour-SelfTimeEnergy Money

SYSTEMSYSTEMSYSTEMSYSTEM

EVERYTHING YOU DO DUPLICATES

GOOD or BAD

YOUR WHY YOUR WHY What PAIN in your life do you want ACN

to fix? – That is your WHY.

EMOTIONAL ROLLERCOASTEREMOTIONAL ROLLERCOASTER“ACN is a Numbers Game”

Derek Jeter is one of Major League Baseballs best. He has a .309 career batting average which means he struck out nearly 70% of the time. In 2010 Jeter earned $18.9 million. Will you go through the numbers like Jeter and fail 70% of the time to be a success in ACN?

THE LAUNCHTHE LAUNCHNew IBO’s - The Launch is the most important part of your ACN business and will take at least 2 hours. You will be launched within 24 hours of joining ACN.

Upline Leaders - When a new IBO joins your team an enormous responsibility falls your shoulders. If your not willing to launch the new person properly, or if the new person isn’t willing to be launched correctly DO NOT bring them into ACN as you are setting them up for failure.

No Deviations - No Rushing - No Shortcuts

THE LAUNCH - Easy as THE LAUNCH - Easy as 1,2,31,2,3

STEP 1 - Get your IBO#, Register for Emails, Activate your Online Store, Determine your WHY, Show you the importance of reaching ETT.

STEP 2 - Using your Online Store we help you sign up your own services, Roleplay the Customer Script and help you acquire at least 1 customer outside your household, Congrats you’re a QTT.

STEP 3 - Write down your 1st 10 names, Schedule your 1st PBR, Roleplay the Pique Script and call at least 2 of your hottest prospects so we can present to those 2 in the 1st 24 hours.

No Deviations - No Rushing - No Shortcuts

COMP PLANCOMP PLANSection 2

““Compensation is Compensation is only earned at ACN only earned at ACN when customers are when customers are

acquired!”acquired!”

PERSONAL PERSONAL RESIDUAL INCOMERESIDUAL INCOME

1% - 10%1% - 10% 1+ Points30+ Points40+ Points50+ Points

1%3%5%

10%

Upline commissions are cut in half when personal commissions are 3% or above

Energy Services Are 50% Commissionable

OVERRIDING OVERRIDING RESIDUAL INCOMERESIDUAL INCOME

Level ResidualLevel ResidualYou

1234567

1% to 10%¼%¼%¼%½%3%5%8%

Energy Services Are 50% Commissionable

YouQTT

QTT

Qualified Team Trainers (QTT) can earn a $25 Customer Acquisition (CAB) every time they directly sponsor a new IBO that gets qualified in the 1st 30 days.

QTT CAB

$25

QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details.

ETTETT

QTT*QTT*5 points5 points

QTT*QTT*5 points5 points

ETTETT

QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details.

ETT Team CABs ETT Team CABs

2 QTT = $1002 QTT = $1004 QTT = $5004 QTT = $500

6 QTT = $10006 QTT = $10009 QTT = $1500 9 QTT = $1500 12 QTT = $250012 QTT = $250015 QTT = $300015 QTT = $3000

US – 7 pointsUS – 7 points

CA – 5 pointsCA – 5 points

ETLETL

ETTETT ETTETT ETTETT

ETLETL

QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details.

15 points

ETL Team CABsETL Team CABs

3 QTT = $2003 QTT = $2005 QTT = $7505 QTT = $750

10 QTT = $150010 QTT = $150015 QTT = $2500 15 QTT = $2500 20 QTT = $300020 QTT = $300025 QTT = $400025 QTT = $400030 QTT = $500030 QTT = $500035 QTT = $650035 QTT = $650040 QTT = $700040 QTT = $7000

TCTC

200200ptspts

TCTC

QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details.

200200ptspts

200200ptspts

TC Team CABs TC Team CABs

5 QTT = $5005 QTT = $50010 QTT = $150010 QTT = $150015 QTT = $300015 QTT = $300020 QTT = $5000 20 QTT = $5000 25 QTT = $650025 QTT = $650030 QTT = $800030 QTT = $8000

40 QTT = 40 QTT = $10,000$10,00050 QTT = 50 QTT = $12,000$12,000

100 QTT = 100 QTT = $25,000$25,000

ACN COMPENSATIONACN COMPENSATIONSVP

SKY IS THE LIMIT3½%*

Residual Past

7th Level

RDT-CABS**

Up to $31K1%*

Residual Past

7th Level**IncludesTC T-CABS

RVPT-CABS

Up to $50K1½%*

Residual Past

7th Level

*Based on type of services and services not under a person of the same position. T-CABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person of the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensation Plan for full details.

CUSTOMERSCUSTOMERSSection 3

CUSTOMER GOALSCUSTOMER GOALSLaunch : QTT10 Days : 10 Points 20 Days : 20 Points 90 Days : 50 Points

Yourself Friends & FamilyThose not joining ACN

CUSTOMER SOURCESCUSTOMER SOURCES

ACN SERVICESACN SERVICES• Videophone or Digital Phone = 2 points • Local & LD Bundled = 2 points• Wireless = 1 to 5 points• Energy (Gas & Electricity) = 1 point• Digital Talk (Business) = 2 to 5 points• Wireless Internet = 1 to 2 points• Satellite TV = 2 points• Home Security = 2 points• Business Assistant = 1 point• Premium Technical Support = 1 point

CUSTOMER SCRIPTCUSTOMER SCRIPT“Favor - Help - Try - Share Your Why”

“I need a HUGE FAVOR. I just started working with a home services company because (Share your why). I need a few more customers today to help me reach my 1st promotion. Would you do me a HUGE FAVOR and HELP me out and TRY one of my services?”

RECRUITINGRECRUITINGSection 4

100 PERSON LIST100 PERSON LIST

Success Tip: Don’t Prejudge

List everyone, especially the most successful, those with strong work ethic, those that are sick and tired of being sick and tired. Everyone deserves the right to tell you no.

TIP: Those you think WillWill – WontWont and those you think Wont Wont – Will.Will.

PIQUE SCRIPTPIQUE SCRIPTNATURAL, EXCITED, URGENT!

What to say: “Are you open to making extra money? Great! I found a way we can get paid when people pay their bills. One of the top people will be explaining everything.” (Time & Location) Can I count on you?”

If They Ask Questions: “It has to do with getting paid when people pay for essential services like home phone, cell phone, natural gas, electricity & satellite TV. One of the top people in the company will explain it. You need to see it the same way I did!.”

If They Can’t Make It: “You have to see this right away! How soon can we meet?” (24/48 Hrs)

PRESENTATIONSPRESENTATIONS

Success Tip: Private Business Receptions are the most effective because you can present to more people faster. PBR’s are the best use of everyone’s time. Utilize the other presentations if they can’t attend your PBR. PBR’s are the best.

1on1 PHONE ON-LINEPBR

BEST!

“ “Penny Jar = Warm Market”Penny Jar = Warm Market”

RECRUIT FOR RECRUIT - Get the new IBO a new partner in the 1st 24 hours and they’ll keep their “Penny Jar” open.

1st 24 Hours - Present ACN to 2 prospects.

1st 7 Days - 1st PBR with at least 10 guests.

PBRPBR BEFORE & AFTERBEFORE & AFTER

Confi

rm

Follo

w U

p

Confirmation Calls – Confirmation Calls – The presenter confirms all guests prior to PBR to help lock the prospect into attending.

Follow Up CallsFollow Up Calls – – The very next day the presenter & host call each guest together to determine if they are ready to get started or be a customer.

PBRPBR CHECKLISTCHECKLIST Guest list to leader 24 hours prior to confirm DVD cued and ready to play ACN Overviews - color copies IBO Agreements or computer to sign up. Pens & Clipboards Success Magazines & DVDs Upbeat background music before & after Light Refreshments (No Alcohol) Never interrupt the presenter Kids in bed with babysitter and pets outside

PROMOTING PROMOTING EVENTSEVENTS

Section 5

PROMOTING EVENTSPROMOTING EVENTS

Your paycheck is directly related to how many of your team attend

On-line TrainingOn-line Training Local TrainingLocal Training Regional TrainingRegional Training International TrainingInternational Training

FOLLOW THE FOLLOW THE SYSTEM SYSTEM & &

SaveYour-SelfTimeEnergy Money