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Comprehensive mobile commerce management solution providing real-time control over entire merchant lifecycle Custom risk engine to manage risk tolerance and reduce fraud Highly flexible and scalable architecture designed to support deployments of any size and in any region of the world EMV-ready, future proof solution for global payment acceptance Industry proven technology from the most trusted leaders in mobile commerce – ROAM and Ingenico Powering mobile commerce management worldwide Mobile Storefront Transaction Analytics Risk Engine Device Management Merchant Boarding & Support Third Party Services ROAMmcm 5 Mobile Payments Engine

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Page 1: ROAMmcm 5 Mobile Payments Enginemobile-solutions.ingenico.com/wp-content/uploads/2014/01/...• Comprehensive mobile commerce management solution providing real-time control over entire

• Comprehensive mobile commerce management solution providing real-time control over entire merchant lifecycle

• Custom risk engine to manage risk tolerance and reduce fraud

• Highly flexible and scalable architecture designed to support deployments of any size and in any region of the world

• EMV-ready, future proof solution for global payment acceptance

• Industry proven technology from the most trusted leaders in mobile commerce – ROAM and Ingenico

Powering mobile commerce management worldwide Mobile

Storefront

Transaction Analytics

Risk Engine

DeviceManagement

MerchantBoarding

&Support

Third Party Services

ROAMmcm 5Mobile Payments Engine

Page 2: ROAMmcm 5 Mobile Payments Enginemobile-solutions.ingenico.com/wp-content/uploads/2014/01/...• Comprehensive mobile commerce management solution providing real-time control over entire

RP350x Chip & Sign Reader

G5X MobileCard Reader

RP750x Chip & PIN Mobile Card Reader

iCMP Chip & PIN Companion

Transaction Analytics

MobileStorefront

Third Party

Services

RiskEngine

MerchantBoarding

andSupport

DeviceManagement

ROAMmcm 5MobileCard Readers

• mWallet

• Offers

• Loyalty

• Gift

Value-AddedServices

• CRM

• BusinessIntelligence

• Inventory

• ERP

Back-End Systems

EXTERNAL SERVICES

ROAMpay X4

MobilePOS Apps

Estate OwnerPortal

ROAMsupport

MerchantSelf-Service

Portal

ROAMmerchant

ManagementTools

What exactly is a mobile payments engine?

A mobile payments engine can mean different things to different people. Here at ROAM, we think of it as a sophisticated mobile commerce system that powers the three key components of our industry leading platform – hardware, applications and tools. The engine enables each of these components to work seamlessly together, or as standalone offerings that can be integrated into existing applications and back-end systems.

Our advanced mobile payments engine provides two intuitive interfaces – one for the estate owner and one for the end user/merchant – enabling each stakeholder to have control over the things that matter most to them. The end result is a streamlined mobile commerce environment that eliminates IT complexity, improves productivity, reduces operating costs and meets the latest global security requirements.

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• Centrally manage a wide range of mobile devices running multiple OSs and applications

• Customize your risk tolerance and reduce fraudulent transactions by implementing pre-processing controls

• Board, activate and deactivate users within minutes

• Easily manage a large number of users by configuring user profiles, policies and roles

• Gain real-time visibility into transactions and account activity leveraging a robust reporting environment

• Seamlessly integrate into existing systems, applications and processes

• Offer merchants a broader solution by integrating value-added services such as loyalty programs and offers

• Leverage an EMV-ready solution designed to meet the diverse mobile commerce requirements across the globe

Estate Owners

The estate owner is the administrator responsible for deploying, managing and maintaining their company’s mobile commerce solution. The use cases could range anywhere from an acquirer that’s providing its merchant portfolio with a mobile point of sale (mPOS) system, to a direct selling company that’s supplying its fleet of sales consultants with a solution to accept payments out in the field. Whichever the scenario, the estate owner has a lot at stake when it comes to security. ROAMmcm 5 allows you to put those concerns aside, while streamlining the complexity of your mobile commerce initiative.

ROAMmcm 5 Core Functions

RISK ENGINE

• Assign merchants to custom risk profiles

• Perform pre-processing checks against transaction limits

• Interface to external fraud/risk engines for pre-processing

MERCHANT BOARDING AND SUPPORT

• Merchant provisioning and boarding

• Help desk and back-office toolset

• Audit trail of account changes

• User account policy management and access profiles

DEVICE MANAGEMENT

• Blacklist compromised hardware

• Secure association of payment device, phone, and user account

• Real-time view of the estate with application and device information

• Terminal management system to keep devices up to date

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www.ingenico.com

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• View real-time reporting of all transactions and refunds for both merchant and sub-merchant accounts

• Gain access to your own self-service management portal

• Manage a cloud product catalog and automatically sync to all users’ devices

• Expand business offerings through value-added services, such as loyalty programs and gift card acceptance

• Activate, deactivate and modify sub-lines as your business grows

• Customize receipts with branding, messaging and social media links

• Protect your customers’ card data, while meeting the industry’s latest security standards

• Integrate with back-office systems, improving business efficiencies and reducing the need for reconciliations

End Users/Merchants

The end user is the person or team of people using the mobile commerce solution to accept mobile payments from their customers. This could be anyone ranging from a small business owner to a direct selling consultant to a restaurant franchisee. While security is a key consideration in any of these scenarios, having real-time visibility over inventory, transactions and employees is critical to the success of your day-to-day operations. ROAMmcm 5 provides the transparency you need to run your business, while providing the flexibility to design your own mobile storefront experience.

ROAMmcm 5 Core Functions

TRANSACTION ANALYSIS

• Transaction reporting

• Receipt email

• Signature capture and storage

• Review and refund merchant and sub-merchant transactions

MOBILE STOREFRONT

• Sub-merchant management

• Cloud catalog

• Customer information management

• Receipt customization, branding, and messaging

THIRD PARTY SERVICES

• Integration with external value-added services such as wallets or offers

• Interface to back-office systems such as accounting or inventory

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