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There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought to you by Broadcast Audio -- Make sure your computer’s volume is turned on. Powered by Ready Talk

There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

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Page 1: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

There’s more to mobile payments

than payments: Engaging Your Customers in the Age

of the New Mobile Wallet

#beyondpayment

brought to you by

Broadcast Audio -- Make sure your computer’s volume is turned on.

Powered by Ready Talk

Page 2: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Michael Hagan Chief Sales Officer

Ariel Page Project Manager

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Today’s presenters

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Page 3: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

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Page 4: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Accepting payment with Apple Pay is identical to accepting Credit Cards.

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Page 5: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Apple does not have access to customer transaction data for purchases made using Apple Pay, and neither will you.

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Page 6: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Same lack of control over quality of customer interaction with your brand.

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Page 7: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Customer engagement is more than mobile payments.

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Page 8: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Owning the payment is key.

Loyalty Campaigns Insights

iBeacon Gift Cards Menu

Surveys Ordering Messaging

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Page 9: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Mobile Wallet Integrations

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Page 10: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Beyond the Payment: iBeacon Messaging

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Page 11: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Beyond the Payment: Campaigns

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Page 12: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Beyond the Payment: Analytics

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Page 13: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Beyond the Payment: Receipt Notifications

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Page 14: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Beyond the Payment: Feedback

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Page 15: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Your mobile app is your digital future.

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Page 16: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Doing it right. Hale and Hearty.

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Page 17: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Why Mobile? Payment that is fast and frictionless. Seamless loyalty and payment, all in one. Top-notch customer experience and fun rewards.

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Page 18: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Successful App Launch

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Page 19: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Powerful Loyalty Customer spend increases 22% when redeeming a loyalty reward. Even better, customer spend increases 42% when earning a loyalty reward. Nearly 65% of Hale and Hearty app users are repeat transactors.

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Page 20: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Smarter Campaigns

Influence purchase behavior, right from the beginning. Hale and Hearty customers who redeemed $2 in rewards the first time they paid with the app spent nearly $60,000 during those initial transactions.

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Page 21: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Best Practices Research your competitors. Find the loyalty program that is right for your brand. Promote your new program. Dedicate the proper resources to ensure a strong launch.

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Page 22: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

Questions & Answers

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[email protected]

FOR MORE INFORMATION CONTACT:

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Page 23: There’s more to mobile payments than payments...There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet #beyondpayment brought

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