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1 Risk Video #1 Video 1 Recap

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Page 1: Risk Video #1 - Clarkson Universitypeople.clarkson.edu/class/om680/Chapter Slides/Chapter 7...8 Managing Risk (cont’d) • Step 3: Risk Response Development –Mitigating Risk •

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Risk Video #1

Video 1 Recap

Page 2: Risk Video #1 - Clarkson Universitypeople.clarkson.edu/class/om680/Chapter Slides/Chapter 7...8 Managing Risk (cont’d) • Step 3: Risk Response Development –Mitigating Risk •

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Risk Video #2

Video 2 Recap

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Risk Video #3

Risk Management ProcessRisk Management Process

• Risk

–Uncertain or chance events that planning can not overcome or control.

• Risk Management

–A proactive attempt to recognize and manage internal events and external threats that affect the likelihood of a project’s success.

• What can go wrong (risk event).

• How to minimize the risk event’s impact (consequences).

• What can be done before an event occurs (anticipation).

• What to do when an event occurs (contingency plans).

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The Risk Event GraphThe Risk Event Graph

FIGURE 7.1

The Risk Management

Process

The Risk Management

Process

FIGURE 7.2

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Managing RiskManaging Risk

• Step 1: Risk Identification

–Generate a list of possible risks through brainstorming, problem identification and risk profiling.

• Macro risks first, then specific events

• Step 2: Risk Assessment

–Scenario analysis for event probability and impact

–Risk assessment matrix

–Failure Mode and Effects Analysis (FMEA)

–Probability analysis

• Decision trees, NPV, and PERT

–Semiquantitative scenario analysis

The Risk Breakdown Structure (RBS)The Risk Breakdown Structure (RBS)

FIGURE 7.3

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Partial Risk Profile for Product Development ProjectPartial Risk Profile for Product Development Project

FIGURE 7.4

Defined Conditions for Impact Scales of a Risk on Major Project Objectives (Examples for negative impacts only)Defined Conditions for Impact Scales of a Risk on Major Project Objectives (Examples for negative impacts only)

FIGURE 7.5

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Risk Assessment FormRisk Assessment Form

FIGURE 7.6

Failure Mode and Effects Analysis (FMEA)Impact × Probability × Detection = Risk Value

Risk Severity MatrixRisk Severity Matrix

FIGURE 7.7

Failure Mode and Effects Analysis (FMEA)

Impact × Probability × Detection = Risk Value

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Managing Risk (cont’d)Managing Risk (cont’d)

• Step 3: Risk Response Development

–Mitigating Risk

• Reducing the likelihood an adverse event will occur.

• Reducing impact of adverse event.

–Avoiding Risk

• Changing the project plan to eliminate the risk or condition.

–Transferring Risk

• Paying a premium to pass the risk to another party.

• Requiring Build-Own-Operate-Transfer (BOOT) provisions.

–Retaining Risk

• Making a conscious decision to accept the risk.

Contingency PlanningContingency Planning

• Contingency Plan

–An alternative plan that will be used if a possible foreseen risk event actually occurs.

–A plan of actions that will reduce or mitigate the negative impact (consequences) of a risk event.

• Risks of Not Having a Contingency Plan

–Having no plan may slow managerial response.

–Decisions made under pressure can be potentially dangerous and costly.

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Risk and Contingency PlanningRisk and Contingency Planning

• Technical Risks

–Backup strategies if chosen technology fails.

–Assessing whether technical uncertainties can be resolved.

• Schedule Risks

–Use of slack increases the risk of a late project finish.

–Imposed duration dates (absolute project finish date)

–Compression of project schedules due to a shortened project duration date.

Risk Response MatrixRisk Response Matrix

FIGURE 7.8

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Risk and Contingency Planning (cont’d)Risk and Contingency Planning (cont’d)

• Costs Risks

–Time/cost dependency links: costs increase when problems take longer to solve than expected.

–Deciding to use the schedule to solve cash flow problems should be avoided.

–Price protection risks (a rise in input costs) increase if the duration of a project is increased.

• Funding Risks

–Changes in the supply of funds for the project can dramatically affect the likelihood of implementation or successful completion of a project.

Contingency Funding and Time BuffersContingency Funding and Time Buffers

• Contingency Funds

–Funds to cover project risks—identified and unknown.

• Size of funds reflects overall risk of a project

–Budget reserves

• Are linked to the identified risks of specific work packages.

–Management reserves

• Are large funds to be used to cover major unforeseen risks (e.g., change in project scope) of the total project.

• Time Buffers

–Amounts of time used to compensate for unplanned delays in the project schedule.

• Severe risk, merge, noncritical, and scarce resource activities

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Contingency Fund Estimate ($000s)Contingency Fund Estimate ($000s)

TABLE 7.1

Opportunity Management TacticsOpportunity Management Tactics

• Exploit

– Seeking to eliminate the uncertainty associated with an opportunity to ensure that it definitely happens.

• Share

– Allocating some or all of the ownership of an opportunity to another party who is best able to capture the opportunity for the benefit of the project.

• Enhance

– Taking action to increase the probability and/or the positive impact of an opportunity.

• Accept

– Being willing to take advantage of an opportunity if it occurs, but not taking action to pursue it.

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Managing Risk (cont’d)Managing Risk (cont’d)

• Step 4: Risk Response Control

–Risk control

• Execution of the risk response strategy

• Monitoring of triggering events

• Initiating contingency plans

• Watching for new risks

–Establishing a Change Management System

• Monitoring, tracking, and reporting risk

• Fostering an open organization environment

• Repeating risk identification/assessment exercises

• Assigning and documenting responsibility for managing risk

Change Management ControlChange Management Control

• Sources of Change

–Project scope changes

–Implementation of contingency plans

–Improvement changes

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Change Control System ProcessChange Control System Process

1. Identify proposed changes.

2. List expected effects of proposed changes on schedule and budget.

3. Review, evaluate, and approve or disapprove of changes formally.

4. Negotiate and resolve conflicts of change, condition, and cost.

5. Communicate changes to parties affected.

6. Assign responsibility for implementing change.

7. Adjust master schedule and budget.

8. Track all changes that are to be implemented

The Change Control Process

The Change Control Process

FIGURE 7.9

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Benefits of a Change Control SystemBenefits of a Change Control System

1. Inconsequential changes are discouraged by the formal process.

2. Costs of changes are maintained in a log.

3. Integrity of the WBS and performance measures is maintained.

4. Allocation and use of budget and management reserve funds are tracked.

5. Responsibility for implementation is clarified.

6. Effect of changes is visible to all parties involved.

7. Implementation of change is monitored.

8. Scope changes will be quickly reflected in baseline and performance measures.

Sample Change Request Form

Sample Change Request Form

FIGURE 7.10

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Change Request Log

Change Request Log

FIGURE 7.11

PERT and PERT Simulation

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PERT—Program Evaluation Review TechniquePERT—Program Evaluation Review Technique

• Assumes each activity duration has a range that statistically follows a beta distribution.

• Uses three time estimates for each activity: optimistic, pessimistic, and a most likely time to represent activity durations.

–Knowing the weighted average and variances for each activity allows the project planner to compute the probability of meeting different project durations.

Activity and Project Frequency DistributionsActivity and Project Frequency Distributions

FIGURE A7.1

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Activity Time CalculationsActivity Time Calculations

The weighted average activity time is computed by

the following formula:

(7.1)

Activity Time Calculations (cont’d)Activity Time Calculations (cont’d)

The variability in the activity time estimates is approximated by the following equations:

The standard deviation for the activity:

The standard deviation for the project:

Note the standard deviation of the activity is squared in this equation; this is also called variance. This sum includes only activities on the critical path(s) or path being reviewed.

(7.2)

(7.3)

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Probability of Completing the ProjectProbability of Completing the Project

The equation below is used to compute the “Z” value found in

statistical tables (Z = number of standard deviations from the

mean), which, in turn, tells the probability of completing the

project in the time specified.

(7.4)

Activity Times and VariancesActivity Times and Variances

TABLE A7.1

ABCDEF

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Hypothetical Network (cont’d)Hypothetical Network (cont’d)

FIGURE A7.2 (cont’d)

Possible Project DurationPossible Project Duration

Probability project is completed before scheduled time (T

S) of 67

units

Probability project is completed by the 60th unit time period (T

S)

FIGURE A7.3

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Z Values and ProbabilitiesZ Values and Probabilities

TABLE A7.2

Mitigating Schedule Risks

Monte Carlo Technique

Mitigating Schedule Risks

Monte Carlo Technique

Monte Carlo project simulation is a powerful tool that can be used to assess project risk of schedules, budgets, resources, and cash flow. Simulation provides information to manage risks, make contingency plans, and create more realistic schedules.

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Schedule simulation recognizes uncertainty and instability in activity time estimates and the resultant impact and consequences on project duration. Criticality indexes provide valuable information in planning people, money, materials and equipment.

Mitigating Schedule Risks

Monte Carlo Technique

Mitigating Schedule Risks

Monte Carlo Technique

Advance information from Monte Carlo simulation gives project planners an opportunity to identify and mitigate risk before the project begins

Mitigating Schedule Risks

Monte Carlo Technique

Mitigating Schedule Risks

Monte Carlo Technique

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Given the project network sequence and dependencies, the simulation technique only requires that you provide three durations for each activity: (a) optimistic, (m) most likely, and (b) pessimistic. These times are assumed to be under normal conditions and there is only one chance in 100 that the activity will be completed earlier or later than the optimistic or pessimistic times. The average activity time for the triangular distribution (te) is computed with the formula:

3

bmat

e

++=

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The average time for each activity in the project is

computed similarly. Using a software random

number generator and the Monte Carlo approach of

simulated sampling of the cumulative distribution for

each activity, a duration for each activity in the

project is generated. With the durations for all the

activities in the project computed, the critical path iscomputed, recorded, and stored. This process isrepeated, say 2,000 times.

For example, in the activity above the first simulation duration

might be 27, the second simulation 13, third 18, etc. Three key

pieces of information are derived from repeating this process for

the network for 2,000 simulations:

•The percentage (probability) of times a path shows up critical

•The percentage (probability) of times an activity shows up critical

•Average simulated project duration.

The two percentages are called criticality indexes.

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Advantages of using Monte Carlo SimulationTo Assess Project Schedule Risk

Advantages of using Monte Carlo SimulationTo Assess Project Schedule Risk

A few major advantages are listed here:

• Deals with uncertainty of activity times• Identifies interaction among project activities• Highlights potential delay and bottleneck areas before the project begins• Tests the project schedule for activities that are sensitive to time delay risks• Identifies activities that will never or rarely become critical• Allows choice of probability distribution combinations to increase accuracy and

flexibility.

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Concluding Remarks