Risk Management Procedure Template

Embed Size (px)

Citation preview

  • 8/16/2019 Risk Management Procedure Template

    1/39

     APPENDIX D:

    Risk Management Procedure – Template

  • 8/16/2019 Risk Management Procedure Template

    2/39

    319305228

    Table of Contents

    Risk Management Procedure..............................................................................................

    Template............................................................................................................................. ..

    Table of Contents.................................................................................................................

    Introduction........................................................................................................................ ..Definitions............................................................................................................................ ..

    Objectives of Risk Management............................................................................................

    Benefits of Risk Management................................................................................................

    Roles and responsibilities...................................................................................................

    Risk Management Governance Structure..............................................................................

    Relationship with other processes.....................................................................................

    Key Process teps...............................................................................................................

    One: Communicate and Consult............................................................................................

    To: !stablis" t"e Conte#t..................................................................................................

    T"ree: $dentif% Risks

  • 8/16/2019 Risk Management Procedure Template

    3/39

    319305228

    !ppendi"# Risk assessment templates and heat map....................................................

    Risk 'ssessment Tem(late..................................................................................................Risk 'ssessment Treatment +lan Tem(late.........................................................................

    !ppendi"# Risk Reporting – potential risk reports............................................................

    Tem(lates ,!#am(les-.........................................................................................................

    Risk +rofile..........................................................................................................................

    Risk Treatment 'ctions Status Detailed............................................................................

     'ssurance Coverage of /e% Risks......................................................................................

    Risk Management 'nnual 'ctivit% Sc"edule and $m(rovement $nitiatives...........................

    0e and !merging T"reats and O((ortunities....................................................................

    Detailed Risk Register.........................................................................................................

  • 8/16/2019 Risk Management Procedure Template

    4/39

    319305228

    Introduction

    The role of this risk management procedure is to provide staff with guidance in how to

    apply consistent and comprehensive risk management This procedure provides information

    on how to identify! analyse! evaluate and treat risks

    In addition! it identifies other key activities needed for an effective risk management

    approach The risk management process contained in this procedure aligns with the

     Australian "tandard for #isk $anagement %A"&N'" I"()*+++:,++-.

    #isk is the chance of something happening that will have an impact on o/0ectives It is

    important that we manage risks in order that the negative impact of risks upon achievement

    of our o/0ectives is minimised and our a/ility to realise potential opportunities is ma1imised

    "et out /elow is a diagram illustrating how this procedure interacts with other key risk

    management documents:

  • 8/16/2019 Risk Management Procedure Template

    5/39

    319305228

    'b(ecti)es of Risk Management

    #isk management is a responsi/ility of all! with specific risk responsi/ilities /eing allocated to

    different groups and levels within the organisation It is important to have complete and

    current risk information availa/le as this information assists the to make more informed

    decisions around /oth strategic direction and operational o/0ectives

    #isk management is not a stand3alone discipline /ut re4uires integration with e1isting/usiness processes such as /usiness planning and Internal Audit! in order to provide us with

    the greatest /enefits

    The o/0ectives of a risk management framework are to:

    • Provide a systematic approach to the early identification and management of risks5

    • Provide consistent risk assessment criteria5

    • $ake availa/le accurate and concise risk information that informs decision making

    including /usiness direction5

    •  Adopt risk treatment strategies that are cost effective and efficient in reducing risk to

    an accepta/le level5 and

  • 8/16/2019 Risk Management Procedure Template

    6/39

    319305228

    Roles and responsibilities

     An organisation2s a/ility to conduct effective risk management is dependent upon having an

    appropriate risk governance structure and well3defined roles and responsi/ilities

    It is important for everyone to /e aware of his or her individual and collective risk

    management responsi/ilities In order for risks to /e effectively managed! it is essential tohave people /ehaving in a way that is consistent with the organisation2s approved approach

    This indicates that risk management is not merely a/out having a well3defined process /ut

    also a/out effecting the /ehavioural change necessary for risk management to /e em/edded

    in all organisational activities

    "et out /elow is risk management governance structure This structure illustrates that

    risk management is not the sole responsi/ility of one individual /ut rather occurs and is

    supported at all organisational levels

    Risk Management +o)ernance tructure

    9 o a r d

  • 8/16/2019 Risk Management Procedure Template

    7/39

    319305228

    Board 

    • Indicate the detailed responsi/ilities of the 9oard %if applica/le.

    Committee

    •Indicate the detailed responsi/ilities of the relevant committee %if applica/le.

    C"ief !#ecutive Officer 

    • Indicate the detailed responsi/ilities of the relevant 6E( or relevant position %if

    applica/le.

    Risk Committee

    • Indicate the detailed responsi/ilities of the relevant internal risk committee or relevant

    group & forum %if applica/le.

  • 8/16/2019 Risk Management Procedure Template

    8/39

    319305228

    Relationship with other processes

    #isk management is not a stand3alone discipline In

    order to ma1imie risk management /enefits and

    opportunities! it needs to /e integrated with e1isting

    /usiness processes

    "ome of the key /usiness processes with which risk alignment is necessary are:

    Internal !udit 7 Internal Audit reviews the effectiveness of controls

     Alignment /etween the Internal Audit function and that of the controls within the #isk

    $anagement process is critical! and the role of #isk 8 6ompliance $anager will seek to

    align these core processes

  • 8/16/2019 Risk Management Procedure Template

    9/39

    319305228

    Key Process teps

    #isk management is a continual process that involves the

    following key steps:

    • 6ommunicate and consult

    • Esta/lish the conte1t

    • Identify risks

    •  Analyse risks

    • Evaluate risks

    • Treat risks

    • $onitor and review

    It is important to follow this process when conducting risk management as this ensures that

    the approach to risk management is /oth comprehensive and consistent

  • 8/16/2019 Risk Management Procedure Template

    10/39

    319305228

    Process tep ')er)iew   Process

    comprehensive picture of the risks we face

    "ternal communication and consultation is targeted

    at informing e1ternal stakeholders of:

    • The organisation2s risk management approach

    • The effectiveness of our risk management

    approach

    • #e4uesting feed/ack where appropriate

    #isk management is a key governance and

    management function! which e1ternal stakeholders!

    including =overnment and industry! are paying!

    increased attention to "atisfying these stakeholders

    that we use appropriate risk management practices will

    influence their perception of the organisation

    I t l i ti d lt ti i i d t

  • 8/16/2019 Risk Management Procedure Template

    11/39

    319305228

    Process tep ')er)iew   Process

    Conte"t /. The e"ternal conte"t

    9uilding an understanding of our e1ternal stakeholders

    and hence the e1tent to which this e1ternal environment

    will impact on our a/ility to achieve corporate o/0ectives:

    • 9usiness! "ocial! #egulatory! 6ultural!

    6ompetitive! ?inancial and Political Environmentsin which we operate

    • It also involves considering our strengths!

    weaknesses! opportunities and threats

    0. The internal conte"tThis is aimed at understanding organisational elements

    and the way they interact! such as:

    • 6ulture! internal stakeholders! structure!

    capa/ilities %in terms of resources such as people!

    systems! processes and capital.! goals and

    o/0ectives and the strategies in place to achieve

    th

  • 8/16/2019 Risk Management Procedure Template

    12/39

    319305228

    Process tep ')er)iew   Process

    Part of risk identification also involves identifying risks

    that may arise ;over the horion

  • 8/16/2019 Risk Management Procedure Template

    13/39

    319305228

    Process tep ')er)iew   Process

    • Identifying controls currently in place to

    manage the risk /y either reducing the

    conse4uence or likelihood of the risk5

    •  Assessing the effectiveness of current

    controls5

    • Identifying the likelihood of the risk occurring5and

    • Identifying the potential conse4uence or

    impact that would result if the risk was to

    occur

    @hen evaluating the effectiveness of current controls! thefactors to consider include consistency of application!

    understanding of control content and documentation of

    controls where appropriate 6ontrols are aimed at

    /ringing the risk within an accepta/le level The

    evaluation of current controls can occur through several

    different processes including:

    • 6 t l lf t

  • 8/16/2019 Risk Management Procedure Template

    14/39

    319305228

    Process tep ')er)iew   Process

  • 8/16/2019 Risk Management Procedure Template

    15/39

    319305228

    Process tep ')er)iew   Process

    Possi/le risk treatment options include:

    •  Avoid the risk 7 change /usiness process or

    o/0ective so as to avoid the risk5

    • 6hange the likelihood 7 undertake actions aimed

    at reducing the cause of the risk5

    • 6hange the conse4uence 7 undertake actions

    aimed at reducing the impact of the risk5

    • "hare&transfer the risk 7 transfer ownership and

    lia/ility to a third party5 and

    •#etain the risk 7 accept the impact of the risk

    @hen determining the preferred treatment option!

    consideration should /e given to the cost of the treatment

    as compared to the likely risk reduction that will result

    %cost /enefit analysis.

    ( l ti th f d t t t ti th f ll i

  • 8/16/2019 Risk Management Procedure Template

    16/39

    319305228

    Process tep ')er)iew   Process

    entire risk register will /e reviewed! with review

    participation /eing /roader than solely #isk (wners and

    #isk Treatment (wners

    It is also important for the effectiveness of the risk

    management framework to monitored and reviewedThis framework drives the e1tent to which risks will /e

    ade4uately managed throughout the organisation

    $onitoring implementation of the #isk $anagement

    "trategy is one availa/le monitoring mechanism

    In addition! the risk management framework itself will /e

    reviewed annually! with results /eing reported to the A#6and the 9oard As risk management developments are

    constantly occurring! this review mechanism will provide

    us with information on current risk management

    developments! facilitating us making continuous risk

    management improvements

  • 8/16/2019 Risk Management Procedure Template

    17/39

    Risk Reporting

    6orporatePlan,++B 3,+*+

    9usinessPlan,++B 3,++C

    #isk Policy

    #isk $anagementProcess

    #isk Tools

    #isk$anagement

    #eporting?ramework

    #isk"trategy,++B 3,++C

    "et out /elow is a diagram illustrating how the risk managementreporting process fits into overall risk management framework

    #isk management reporting is a key element of the $onitor and #eview2 phase of the riskmanagement process! and needs to occur at each step of the process This risk managementreporting process supports a formalised! structured and comprehensive approach /y to themonitoring and review of its risks! there/y enhancing its risk management process

    Risk Management Reporting Responsibilities

    +roup Responsibilities

    9oard   • #eview reports

  • 8/16/2019 Risk Management Procedure Template

    18/39

    • Identify new and emerging risks

    #isk (wners  •

    $onitor and review the risks which they own

    • Prepare reports for the risks which they own

    • Provide the #isk and 6ompliance $anager with information on

    the risks which they own

    • Identify new and emerging risks

    =eneral $anager!?inance and

    6orporate "ervices

    •#eview reports prepared /y the #isk and 6ompliance $anager 

    • Provide e1ecutive support to the #isk and 6ompliance

    $anager! for e1ample! re4uiring timely provision of risk

    information from the organisation to the #isk and 6ompliance

    $anager 

    • Identify new and emerging risks

    #isk and 6ompliance$anager 

    • Prepare reports

    • =ather risk information from the relevant organisational people!

    for e1ample! #isk (wners

    • Identify new and emerging risks

    $anagement and "taff    • Provide risk information to those that re4uest it

  • 8/16/2019 Risk Management Procedure Template

    19/39

    Risk $e)el scalation Recipient Timing

    igh

    "ignificant

    $edium

    ow

    Risk Reports and Recipients

    Report

    Type

  • 8/16/2019 Risk Management Procedure Template

    20/39

    !ccess to Risk Management Reporting 3ramework

    The #isk $anagement #eporting ?ramework will /e made availa/le to each employee of

    The #isk $anagement #eporting ?ramework will /e availa/le as follows:

    •  

    •  

    References

    ?or further information on risk management! the following documents provide a comprehensive

    and practical overview:

    •  A"&N'" I"( )*+++:,++- 7 #isk management 3 Principles and guidelines

    • I"( =uide B):,++- 7 #isk management 3 Foca/ulary

    • IE6&I"( )*+*+:,++- 7 #isk $anagement 3 #isk assessment techni4ues

    • 9 ),B:,+*+ 7 6ommunicating and consulting a/out risk

    A"&N'" G+G+ ,+*+ 9 i ti it $ i di ti l t d i k

  • 8/16/2019 Risk Management Procedure Template

    21/39

    !ppendi"# Risk Control $ikelihood Conse%uence Rating

    The following were endorsed /y the in for These will /e su/0ect to review in

    Control ffecti)eness Rating Criteria

    Rating &efinition Indicators

    $ikelihood Rating Criteria

    Rating &escriptor 3re%uency &escription

    Conse%uence Rating cale

    &escriptio

    n

    Rating

    3inancial er)ice

    4uality

    Reputation People 5

    Knowledge

    takeholders Compliance6

    +o)ernance

    5 $egal

    ystems 5

    Processes

    18

  • 8/16/2019 Risk Management Procedure Template

    22/39

    &escriptio

    n

    Rating

    3inancial er)ice

    4uality

    Reputation People 5

    Knowledge

    takeholders Compliance6

    +o)ernance

    5 $egal

    ystems 5

    Processes

    19

  • 8/16/2019 Risk Management Procedure Template

    23/39

    !ppendi"# Risk assessment templates and heat map

    RIK 3'R

    7 PDATED AND END(#"ED 9J TE

    'wner Risk &escription Risk

    Category

    2o Conse%uence$ikelihood Risk

    Rating

  • 8/16/2019 Risk Management Procedure Template

    24/39

    Risk !ssessment Template

    Title#  Risk !ssessment

    Completed *y# 

    Category#   &ate !ssessed#  

    Identify Risks !nalyse Risks )aluate !ction

    Risk –&escription :Impact

    Cause "isting Controls Control!ssessment

    Risk !ssessment Treat Risk;

    Conse%uence  Avoid #isk

     Accept #isk

     #educe #isk

     Transfer #isk

     Increase #isk

    $ikelihood

    Risk Rating

    Risk !ssessment Treatment Plan Template

    Risk 'wner#  

    Preferred Risk Treatment and 'b(ecti)e  

    18

  • 8/16/2019 Risk Management Procedure Template

    25/39

    Treat Risks Monitor 5Re)iew 

    Insurance KRI KCI

    Risk Treatment : !ctionPlan

    !ccountabilities

    Timelines

    Risk Rating Re)iew : Monitor   Insurancetatus

    Measurement andmonitoring

    Insura/leK

     InsuredK

    19

  • 8/16/2019 Risk Management Procedure Template

    26/39

    319305228

    !ppendi"# Risk Reporting – potential risk reports

    Risk Profile

    Purpose

    The #isk Profile #eport provides a graphical representation of the placement of key risks on aheat map This report provides a 4uick reference for Directors and E1ecutives as to the

    organisation2s risk e1posure It helps to guide the allocation of resources to treat those risks! which

    pose the /iggest threat! /oth in terms of likelihood and conse4uence This report is a snapshot of 

    the organiations current organisational risk profile

    In addition! the #isk Profile #eport will document the e1tent of risk rating changes that have

    occurred and e1plain the known or likely reasons for the change The types of reasons that might

    /e presented include:

    • 6hange in operations

    • Internal Audit findings indicate that controls are less effective than anticipated

    • Implementation of risk treatment actions

  • 8/16/2019 Risk Management Procedure Template

    27/39

  • 8/16/2019 Risk Management Procedure Template

    28/39

    319305228

    Risk treatment actions status - detailed 

    Purpose

    The #isk Treatment Actions #eport contains a status update on progress against approved risk

    treatment actions People are more likely to deliver upon what they are measured against

    Therefore this report increases accounta/ility for delivery against agreed risk management

    actions It also provides comfort to Directors and E1ecutives that risks are /eing treated as

    anticipated

    Information included

    • #isk description

    • #isk rating

    • Description of the risk treatment action

    • Date for completion of risk treatment

    • Person%s. responsi/le

    • "tatus %eg in progress! completed.

    •  Additional comments %eg specific detail around the status.

  • 8/16/2019 Risk Management Procedure Template

    29/39

    319305228

    • Description of the assurance activities 7 Previous year 

    Description of the assurance activities 7 6urrent year

    The key findings of assurance activities! as they influence risk! would /e reflected in the

    organisation2s #isk Profile #eport within the reason for change2 column

    Risk management annual activity schedule and improvement Initiatives

    Purpose

    The #isk $anagement Improvement Initiatives #eport tracks progress against the risk

    management improvement initiatives approved to /e implemented over the coming year It

    provides assurance around the continual improvement of the risk management processes and

    practices

    Information included

    • Description of the initiative5

  • 8/16/2019 Risk Management Procedure Template

    30/39

    319305228

    This report is a summary risk register that includes the following information:

    #isk description5• #isk category5

    • #isk rating5

    • 6auses5

    • Impacts5 and

    • 6urrent controls

    The would then determine whether the risks contained in this report warranted inclusion in

    the risk register @here risks are included in the risk register! the Audit and #isk 6ommittee and

    the 9oard would have visi/ility of the new risk information in the #isk Profile #eport

    Detailed risk register 

    Purpose

    The Detailed #isk #egister #eport contains all information contained in the risk register All

    information provided in other risk reports should /e reflected in the risk register This report is only

  • 8/16/2019 Risk Management Procedure Template

    31/39

    319305228

    Templates ,"amples-

    Risk Profile

    !lmost Certain H

    $ikely ,!) C

    Possible * *G -!G!*+

    8nlikely B *) *,!L

    Remote *L **

     $IK$I9''&:

    C'2482CInsignificant Minor Moderate Ma(or "treme

    Rank Ref Risk Category Risk &escription Rating Trend Reason for  

    Change

    Impro)ement

    Re%uired;

    Impro)ement

    tatus

    / H 9igh

    Mreason for change  

  • 8/16/2019 Risk Management Procedure Template

    32/39

    319305228

    Rank Ref Risk Category Risk &escription Rating Trend Reason for  

    Change

    Impro)ement

    Re%uired;

    Impro)ement

    tatus

    = G ignificant

    Mreason for change   *+ ignificant

    Mreason for change No

    ? *, ignificant

    Mreason for change No

    @ L ignificant

    Mreason for change  

  • 8/16/2019 Risk Management Procedure Template

    33/39

    319305228

    P A=E ,+ (? L)

  • 8/16/2019 Risk Management Procedure Template

    34/39

    319305228

    /. Risk Treatment !ctions tatus – &etailed

    Ref Risk &escription Rating Treatment !ctions &ue &ate Responsible

    Person

    tatus Comments

    H 9igh * Mdate Mperson

    responsi/le

    In progress -GO complete

    %e1ample.

    , Mdate Mperson

    responsi/le

    6ompleted

    ) Mdate Mperson

    responsi/le

    In progress

    L Mdate Mperson

    responsi/le

    6ompleted

    - ignificant * Mdate Mperson

    responsi/le

    In progress

    , Mdate Mperson

    responsi/le

    In progress

    ) Mdate Mperson

    responsi/le

    6ompleted

    L Mdate Mperson

    responsi/le

    In progress

    Completed 

    In Progress

    verdue

  • 8/16/2019 Risk Management Procedure Template

    35/39

    319305228

    !ssurance Co)erage of Key Risks

    Rank Risk &escription Control :

    Treatment

    Risk

    Rating

    Trend !ssurance !cti)ities – Pre)ious

  • 8/16/2019 Risk Management Procedure Template

    36/39

    319305228

    Risk Management !nnual !cti)ity chedule and Impro)ement Initiati)es

    Impro)ement

    Initiati)e

    !ction Responsible

    Person

    &ue date !chie)ed Comments

  • 8/16/2019 Risk Management Procedure Template

    37/39

    319305228

    2ew and merging Threats and 'pportunities

    Title#  Risk !ssessment

    Completed *y# 

    Category#   &ate !ssessed#  

    Identify Risks !nalyse Risks )aluate !ction

    Risk –

    &escription :Impact

    Cause "isting Controls Control

    !ssessment

    Risk !ssessment Treat Risk;

    Conse%uence

      Avoid #isk.

     Accept #isk

     #educe #isk

     Transfer #isk

     Increase #isk

    $ikelihood

  • 8/16/2019 Risk Management Procedure Template

    38/39

    319305228

    Risk Rating

    &etailed Risk Register 

    Title#  Risk !ssessment

    Completed *y# 

    Category#   &ate !ssessed#  

    Identify Risks !nalyse Risks )aluate !ction

    Risk –&escription :Impact

    Cause "isting Controls Control!ssessment

    Risk !ssessment Treat Risk;

    Conse%uence  Avoid #isk

     Accept #isk

     #educe #isk

     Transfer #isk

     Increase #isk

    $ikelihood

    Risk Rating

  • 8/16/2019 Risk Management Procedure Template

    39/39

    319305228

    Risk 'wner#  

    Preferred Risk Treatment 5 'b(ecti)e  

    Treat Risks Monitor 5

    Re)iew

     

    Insurance KRI KCI

    Risk Treatment : !ctionPlan

    !ccountabilities Timelines Risk Rating Re)iew :Monitor 

    Insurancetatus

    Measurement andmonitoring

    Insura/leK

     InsuredK