Rewarding You The Santander Way

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What’s in it for me?

At Santander, we’re committed to being the best bank for our people, our customers, our shareholders and our communities. The experience, knowledge and skills you bring, help us to achieve our goal.

As a Santander employee you’ll enjoy a competitive salary and participate in a variable reward scheme. You will also have access to a wide range of employee benefits.

Pay & Bonus Protection RecognitionBenefits

Using wearesantander.co.uk, you’re able to build a rewards package that suits your needs and check out what your overall package is worth by viewing your total reward statement.

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Pay, bonusand allowances

Your salaryWe reward you based on the type and level of role you do. This ensures we’re treating people fairly and consistently across the UK business as well as ensuring that we remain competitive in the external market. Pay ranges are reviewed annually with our recognised unions. Most salary ranges have a min, mid and max point as a guide to how much you’ll be paid.

Your line manager and HR Business Partner are jointly responsible for setting your starting salary. The following factors are considered:

���Your experience / competency to carry out the role;

�Current market conditions;

�Relativities to others currently in the role/team;�Role location.

Variable reward schemesSantander’s success depends on every individual and we want to encourage you to do the best you can and share in that success. Santander operates a number of variable reward schemes.

AllowancesDepending on your role, you may be eligible for certain allowances and additional payments.

Visit We are Santander > Rewarding you > Pay Management for more information

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S1-S2 All

S3+ Please refer to We are Santander

Eligibility

Pay Progression

As a maximum, if you are eligible, Pay Progression can take you up to the midpoint of your pay range. Entitlements normally depend on the job family your role belongs to, previous performance and specific timescales.

�� �Get to the midpoint of job family within 2 years (2 year-end ratings) at OP or EP, or a combination of OP/EP.

��� �Get to the midpoint of job family within 3 years (3 year-end ratings) at SP, or a combination of SP/OP and EP.

Performance points % of Mid Point

0 or less Minimum position in salary range

1 83%

2 84%

3 85%

4 90%

5 92%

6 94%

7 95%

8 or more 100%

End of year rating Performance points

IP -5

CP 0

SP 3

OP 4

EP 5

Visit We are Santander > Rewarding you > Pay management > Pay progression schemes for more information on any of the above

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HolidayWe recognise the importance of a good work-life balance and provide generous holiday entitlements, encouraging you to take a two week block of leave each year. This entitlement is in addition to any Bank or Public Holidays. If you work part-time your holiday entitlement is pro-rated.

S1 S2 S3-5

25 days 27 days 30 days

These are the annual holiday entitlements for full-time colleagues

Flexi HolidayWe offer all colleagues the chance to buy or sell up to one week (five days for a full time employee) holiday a year in a minimum of half hour slots – the holiday year runs from 1 January to 31 December. As an enhancement to our ‘Flexi Holiday’ scheme, from 2016 all S1 and S2 colleagues requesting to purchase additional leave through You Choose Your Benefits will have at least two days approved in any one year.

Flexible LeavePlease visit We are Santander > Supporting you for all the information you need about the options that you can request; including extended leave and parental leave, and leave to support you with emergencies or for compassionate reasons.

Sickness AbsenceSantander has both informal and formal processes to help balance your needs with the needs of the business in a fair and reasonable way. Different processes are followed depending upon whether you are absent for just a few days or longer term (classed as 28 days or more). These can include implementing temporarily reduced hours, adjustments to your workstation or making the most of our employee assistance programme. Santander also provides generous sick pay based upon your length of service.

Please review the sickness absence policy on We are Santander for more information.

Up to 3 months service 5 days full pay

3 –12 months’ service25 days full pay followed

by 10 days half pay

12 -24 months’ service30 days full pay followed

by 20 days half pay

2-5 years’ service65 days full pay followed

by 65 days half pay

5 years’ service130 days full pay followed

by130 days half pay

Length of Service Entitlement in working days (pro rata for part time employees)

Leave entitlements

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Visit We are Santander > Supporting You for more information

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Recognition

Ways to Say “Thank You”We want saying thank you to be an everyday part of working for Santander. With Ways to say “Thank You” it’s easy to recognise someone for truly demonstraing our behaviours by sending them an eCard, Star or you can nominate them for a monetary award which can be used to select from a range of gifts or vouchers from popular high street and online retailers

Colleagues that demonstrate our behaviours most strongly may also get invited to attend our annual Gala Dinner or one of our monthly corporate hospitality events, such as Wimbledon or Ascot to celebrate their achievements

Long Service AwardsWe recognise the commitment that our people show when they have worked for us for a significant period of time. To show our appreciation for this loyalty and dedication, we mark the occasion by presenting awards at certain milestones, set below.

5 yrs 10yrs 20yrs 25yrs 30yrs 40yrs

eCard £100 £200 £250 £500 £1,000

Visit We are Santander > Rewarding You > Recognition for more information

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Pension

Santander PensionWe offer you a tax-efficient way of saving for your life after work, with generous employer contributions for most employees, plus substantial life cover if you should die whilst in the bank’s service (10x your annual salary for members of the scheme compared to 2x your annual salary for non members).

��You pay no income tax or National Insurance on what you (or Santander) contribute.

��Take a contribution holiday of up to 6 months.

��You can also pay in a lump sum, such as from bonus, share-save, or inheritance.

��Over 85% of colleagues use it to save for life after work.

��Change your contributions whenever you want

Your contributions – as % of salary

Santander’s contribution based on service

Year 1 Year 2 Year 3 Year 4 Year 5+3% 5% 6% 6.5% 7% 7.5%

4% 6% 7% 7.5% 8% 8.5%

5% 7% 8% 8.5% 9% 9.5%

6% 8% 9% 9.5% 10% 10.5%

7% 9% 10% 10.5% 11% 11.5%

8%+ 10% 11% 11.5% 12% 12.5%

If you make no election

If you die

If you die, a lump sum is payable - 10x pensionable salary plus the value of your account.��For example, salary £30,000, and £20,000 in your

account - lump sum is £320,000.

��Complete your Expression of Wish under pension elections in wearesantander.co.uk > Rewarding You

This is a high level summary, which is for information purposes only and contains no advice.

��If illness or injury prevents you doing your normal role, our Group Income Protection benefit pays out half your salary for up to 2 years after Company Sick pay ends.

��Our insurer’s rehabilitation team can work with you to help your recovery and in some cases fund your treatment.

��Depending on the severity of your condition, a lump sum may be payable if you remain unable to return to work.

Up to 20% of salary for each year (max 30 years) to State Pension Age.

If you are medically

unfit to work

Visit We are Santander > Rewarding You > Pension for more details

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Dental InsuranceWith this cover you can spread the cost of dental treatment and choose any dentist whether NHS, private or Denplan. This benefit is the ideal way to cover yourself and your family for help towards eligible routine (check-ups, x-rays and hygiene visits) and restorative (crowns, bridges or fillings) dental treatment.

There are three levels of cover for Self, Self & Partner; Self & Children, Self & Family.

Healthcare Cash PlanMoney back towards essential healthcare costs such as optical, dental, therapy treatments, consultations and more.

Health and protection

Health AssessmentsDiscounted health assessments available to all Santander staff provided by Bupa. Health assessments are provided outside of this scheme to S5-S8 employees as part of the company’s risk management process.

Critical Illness InsuranceThis cover pays a cash lump sum if you are diagnosed with one of the eligible conditions, which can be used in whatever way is best for you. For example, help with your mortgage or help to make adjustments to your home or lifestyle. [Product Name]

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Private Medical Insurance (PMI)Gives you reassurance that you and your family will receive eligible medical treatment privately, without waiting for the NHS to treat you. (S3 & S4 are provided single cover as part of their reward package and S5-S8 are provided family cover.)

Life AssuranceIn addition to the Life Assurance provided to Santander employees (2x or 10x your salary if you are part of the SRP pension) you can also choose to receive additional cover for yourself and your partner.

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Visit We are Santander > Rewarding you > About you choose for more information

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Health and

wellbeing

Eye careYou can claim up to £20 towards the cost of an eye test and £50 towards the cost of spectacles or contact lenses, where these are required for general use, incorporating a special prescription for VDU use, or where spectacles are required solely for VDU use.

Helpful flexible working arrangementsSometimes our busy social and domestic lives can be demanding and leave us feeling drained. Sometimes work can be hectic, creating the feeling that we’re under pressure. If you’re torn or over-stretched between your work and other commitments, you probably won’t feel at your best and, when you don’t feel at your best you probably can’t deliver your best, to anyone. This is why, at Santander, we want to demonstrate the same level of support and commitment to our people that they show to us. We do this by providing a number of flexible working arrangements that can help people to balance their work and home life better.

GymsWe have negotiated corporate discount with Gympass, the UK’s leading gym network with over 800 gyms included in one monthly price.

In house gyms are located at Triton Square, Shenley Wood and Santander House CMK.

Staff and contractors are welcome to join and gym fees are just £10 per month.

Employee Assistance ProgrammeSantander’s Employee Assistance Program (EAP) is an independent telephone helpline that’s available to you and your family. You can get expert support, guidance and advice to help you resolve a wide range of issues. Available 24/7 call 0800 032 3720

Visit We are Santander > Supporting You for more information

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Bikes

Santander Cycles schemes!Santander sponsors two different bike hire schemes – Sanander Cycles in London which is operated byTransport for London, and Santander Cycles MK which is operated by nextbike in Milton Keynes.

As a result of these sponsorships we are able to give you the opportunity to hire the bikes in London and Milton Keynes at special Santander rates, so whether you live or work in these locations or are simply visiting, why not hire a a Santander bike?

Find out more about Santander Cycles, visit We are Santander > Rewarding You > Santander Cycles

Bike for workKeep fit on your journey to work and save money!

Save up to 32%, 42%, or 47% (dependent on your individual tax rate) on a new bike. Savings on tax and National Insurance for the amount of the reduction to your pay.

Zoe got a new bike worth £700 through the scheme and only paid £475 for it! Plus the payments were spread over 12 months.

More information about our bike for work scheme can be found here on We are Santander > Rewarding You > You choose...your benefits > Bike4Work

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Discounts & Concierge

Employee discount & concierge siteTake advantage of the fantastic offers available to you through our employee discounts site, where you can make savings on your everyday purchases. Get discounts on your supermarket shopping or treat yourself or someone special with exclusive discounts at some great retailers including:

Concierge serviceShort on time? We can help with everything from booking a restaurant table to buying flowers call tel:+44 20 8201 6483.

Take advantage of our in house travel agent and discounted travelWhether it’s a a family trip to Florida or a weekend break for two, you can save money as a Santander colleague.

With savings of up to;

6% off Kuoni luxury holidays 10% off Expedia hotel bookings 11% cashback on Lastminute.com 5% off Virgin Holidays & Virgin Atlantic 10% off Haven Holidays 5% off Thomas Cook

Childcare vouchers

If you’re a working parent or guardian, we can help alleviate the worry of childcare costs for children up to the age of 15 (or 16 for disabled children) through our Care-4 scheme. For childcare costs up to the first £243 per month, you can save on the income tax and National Insurance elements. The exact amount you save depends on your rate of income tax and National Insurance (and when you joined the scheme, if you already participate or did previously). The limit is per parent, so if your partner also works for Santander (or a company which offers childcare vouchers), you can both take advantage of the savings.

You Choose discount cardWhether you’re buying groceries, clothes, electrical goods, music, gifts, or going out for dinner, you could save money by using your You choose discount card. Your savings are automatically added back onto your card the following month (similar to the 1I2I3 Credit Card, but this is a pre paid top up card). The card is accepted at over 70 popular high street retailers and is only £1 per top up (discounted for Santander employees)

Visit We are Santander > Rewarding You for more information on any of the above

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More ways to Save

Apple products Get a new Apple iPad, laptop or desktop computer by paying a fixed amount directly from your salary over 12 or 24 months. You own the equipment from day one and it’s acquired from Santander over the agreement period, after which you retain and can continue to use the equipment with no additional charge. Apple products can be ordered at anytime, as long as you’re not already within an agreement period for this benefit.

PSYCHEPSYCHE.co.uk is offering YOU an exclusive 12% discount as an employee of Santander. Save on designer brands such as Barbour, Michael Kors, Versace, Mark Jacobs, Calvin Klein and Hug0 Boss – just to name a few!

O2 Open discountsAs an employee of Santander you can get discounts off your Airtime on any O2 Refresh tariff. Call 0800 051 4206Season ticket loan

Save money on your train travel and car parking costs, when you purchase a season ticket using an interest-free loan. Repayments are made through an automatic salary deduction each month. When you pay for travel upfront, the benefits of these savings seem lost when you have to make a large advance payment, so we’ll help alleviate the burden and help you spread the cost.

Visit We are Santander > Rewarding You for more information on any of the above

Days out

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Ascot RacecourseThrough our relationship with Ascot Racecourse, we’re able to offer you a corporate discount for booking tickets and hospitality at a number of their events throughout 2016, with race meetings every month of the year.

When booking, please quote the discount code SANTANDER17 and you’ll receive a reduced rate on tickets or enter the unique code online at point of purchase.

If you’re looking to upgrade for fine dining or hospitality please speak to Max Fenton at Ascot on 01344 878489 or max.fenton@ascot.co.uk who will be happy to help and advise on availability.

National TheatreThrough our relationship with the National Theatre, Santander employees can now benefit from priority booking for the amazing array of performances at London Southbank. This means you’re able to buy tickets before they go on sale to the general public with tickets for all shows starting from £15. To become a priority member would usually cost £85, but we’re offering this to all of our employees for free.

Priority booking for the next season begins on 9 June 2016. Tickets go on sale to the general public on 17 June 2016.

Up to 55% off at Merlin attractionsPlanning a trip to Alton Towers or Thorpe Park? As a Santander colleague you can save up to 55% off tickets to Merlin attractions.

Discounted CinemaAs a Santander employee, you can enjoy discounted cinema tickets. Had your eye on an unlimited card? No problem, you can buy one for £144 for the whole year, which equates to £12 a month. A huge saving on the current price per month.

Experience daysSave money on experience days through our discount & concierge site.

20% off Virgin experience days or 20% off Buyagift.coml

Visit We are Santander > Rewarding you for more information on any of the above

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Salary sacrifice carsThe Santander UK All Employee Car Scheme uses the corporate buying power we have to provide you with preferential deals, which are then funded through a fixed reduction to your gross salary (also known as Salary Sacrifice) – saving you additional money on income tax and National Insurance. 

Car discountsWe have negotiated some great savings (££ off) on purchases

Essential Business User Car SchemeAnyone completing more than 8,000 business miles a year is eligible for a job needs car through the Santander Essential Business User Car Scheme.

This is on a voluntary basis for colleagues in Santander Bands S3, S4 and S5 but is compulsory for those in Bands S1 and S2.

Cars

These are anytime benefits so you can opt into them any point during the year! Visit We are Santander > Rewarding You > About You choose for more information on any of the above

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Shares

SharesaveSave from £5 to a maximum of £500 a month over 3 or 5 years. You will then have an opportunity to buy shares in Banco Santander discounted by 20%, or simply take your savings out to spend as you wish. Sharesave election period is only open once a year typically in September.

Partnership sharesThis is a great opportunity to invest in shares using your pre-tax salary and be a part of the future success of Santander by buying shares in the Group through Partnership Shares.

Your Share Statement

Your personal share statement brings together information on all the share schemes you have into one easy to understand statement. It shows the current value of your investment, calculated using the latest share price for Banco Santander S.A. shares from the London Stock Exchange. The value of your shares can go up or down depending on how the share price moves.

Find out more by visiting We are Santander > Rewarding You > About You choose

Change for CharityYou can choose to have the pennies from your monthly salary donated to the Santander charity of the year. So the most you’ll pay is 99p a month. If everyone used change for charity we could make a huge difference for our charity of the year.

Give As You Earn (GAYE)Give to charity and save tax at the same time. Donating through GAYE enables you to give a tax-free monthly amount to the charities of your choice.

Ways to give back

Visit We are Santander > Rewarding You > About you choose for more information on any of the above

Santander UK plc. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN, United Kingdom Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. Santander and the flame logo are registered trademarks. PT3184 NOV 17 H