Revitalizing Neighborhoods,

Impacting Lives

Affiliates of Ohio Capital Corporation for Housing

Our Story

Community Properties of Ohio

In 2003, Ohio Capital Corporation for Housing (OCCH) acquired the largest portfolio of scattered site project-based Section 8 rental housing in the nation. With 250 buildings across seven inner-city Columbus neighborhoods, these units had historically struggled with poor maintenance, high crime, and residents living in severe poverty with limited social and financial resources. OCCH became involved with this portfolio at the request of Campus Partners for Urban Redevelopment, an affiliate of The Ohio State University. Campus Partners was concerned about the high concentration of dilapidated units in the portfolio located in Weinland Park, the neighborhood adjacent to the university, and had secured an agreement with the previous owners. On April 23, 2003 OCCH purchased the existing for-profit management company and transformed it into the mission-oriented Community Properties of Ohio Management Services (CPO Management).

Community Partnership

In partnership with a number of community organizations, and with the active support of federal, state, county and the local government, OCCH implemented the “Community Properties Initiative”– a $133 million, nine-phase redevelopment plan–rehabilitating 1,033 units of affordable rental housing in Columbus, OH.

The rehabilitation initiative, begun in 2004 and completed in 2009, involved physical rehabilitation of units, with particular attention to the historic preservation elements of the buildings. Also essential to the initiative was an aggressive “Eliminate the Elements” safety program, supportive services, strict lease compliance and re-establishment of trust and accountability between residents and property management. Gratefully, neighborhood groups once critical of the portfolio now view the CPO initiative as an important element of stabilizing our communities.

Our Residents

It is impossible to stabilize housing without focusing on the resident who live there. With quality housing and appropriate support resources, CPO residents and families have a renewed sense of pride in their homes and feel more empowered as families and neighbors in their communities. Continued support from CPO Impact (see page 7) is essential to achieving the mission of CPO. The goal is for CPO housing to be transformational housing for families and communities, and this begins with families.

The CPO Initiative: 1,033 units of scattered-site, Project Based Section 8 housing; the largest of its kind in the nation.

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The CPO Initiative**Seven Neighborhoods

*“Legislative Fix” – In 2008, Congress approved a legislative amendment permitting OCCH/CPO to transfer Section 8 Project-based rental assistance and use restrictions from properties in its portfolio to other properties in areas with less concentration of low income housing. This will allow CPO to sell buildings in our portfolio for market rate development to “deconcentrate” the Section 8 housing in certain neighborhoods, but without the loss of project based subsidies in the city.

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3. Near South Side (Driving Park)

The South Side of Columbus is home to over 20,600 total residents. This historic area, The Old Oaks Historical District, features many turn-of-the-century homes with historical features.

CPO UNITS:Rehabilitated - 100*Legislative Fix - 10

2. Weinland ParkWeinland Park borders on the Ohio State University area east of High Street between Chittenden and 5th Ave. and is home to many CPO residents. The renovation of CPO properties paved the way for additional redevelopment projects in this neighborhood.

CPO UNITS: Rehabilitated - 273 *Legislative fix - 106 • Demolished - 21Sold for market rate development - 38

1. Near East Side (Olde Town East)

This area is home to the largest population of CPO residents. In recent years, many homes have been purchased and renovated to restore their historic charm.

CPO UNITS:Rehabilitated - 425*Legislative fix - 59Sold for market rate development - 84

6. Italian VillageThe population of Italian Village is nearly 2,250. Almost half of the homes located in Italian Village were built prior to 1939. This neighborhood features older homes that have been renovated or are in the process of being renovated. Housing options here are quite diverse - ranging from single units to multi-family dwellings.

CPO UNITS: Rehabilitated - 57

4. Harrison WestHarrison West is an historic area that borders Victorian Village, Grandview, The Ohio State University and the Arena District in Columbus. In recent years, the area has become highly desirable. It is home to CPO’s Michigan Avenue senior residence.

CPO UNITS:Rehabilitated - 72

5. FranklintonFranklinton was the first community settled in Central Ohio during the turn of the nineteenth century. CPO completed renovation and initial lease up of units. Upon completion, CPO transitioned management of this portfolio to Community Housing Network.

CPO UNITS:Rehabilitated - 64

**Total units rehabilitated in Columbus, OH is 1,033. In addition, the CPO initiative includes 50 senior units in Portsmouth, OH (1,083 total). In January 2007, CPO transferred management of 101 units (Network Restorations I) to Community Housing Network. Today this portfolio, including Portsmouth, OH, consists of 982 units.

7. LindenOver the past decade, several initiatives have been undertaken to improve this area, including a $10 million reconstruc-tion at Cleveland Ave. and 11th Ave. As a result, several businesses have moved into the area such as Columbus Metro-politan Housing Authority (CMHA).

CPO UNITS: Rehabilitated - 42

Preservation of Affordable Housing

Before

Before

After

After

After

Scope Of Work:

1,033 Scattered Site Apartments

$70,000 per unit

Upgrades and Additions Include:

• HVAC

• Electrical Systems

• Showers

• Central Air

• New Appliances

• New Fixtures

• New Doors

• New Windows

• New Flooring

• Security Lighting

• Landscaping

• Hardscaping

U.S. Conference of Mayors - Outstanding Achievement Award 2005

Columbus Landmarks Foundation - Outstanding Group Award 2006

IMPACT Community Action - Certificate of Appreciation 2010

United Methodist Community Ministries - Award of Excellence 2010 (Louise Seipel)

National Trust for Historic Preservation - Honor Award 2011

James B. Recchie (Columbus Landmarks Foundation) - Design Award 2008

Leopold W. Berhardt - Community Service Award 2008

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Recognition

Before

AfterBefore

Neighborhood redevelopment has been on a grand scale. From 2004 to 2009, CPO rehabilitated 1,033 apartments concentrated in communities bordered by Interstate 270. CPO’s rescue efforts occurred over nine phases for a total cost of $133 million. Hundreds of individuals and entire families were moved out and back into their apartments, involving elaborate plans to avoid creating more disruption in their lives.

Most of the units lacked basic safety features and amenities, including showers, central air conditioning, and quality doors and windows.

Improved living conditions inside and outside the apartments lays the foundation for more stable housing and gives hope for additional future opportunity.

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CPO VisionBuild a national model of transformational affordable housing.

CPO Mission• Provide quality affordable housing

• Link residents with resources that stabilize their housing

• Assist residents to move beyond poverty where possible

The three elements of the CPO mission are closely linked. Providing quality housing, with responsive customer service, begins to lay the foundation for a relationship of trust. A relationship of trust empowers our efforts to link residents with needed resources for stability and for eventually moving beyond poverty.

Partnership with ResidentsWe believe that by partnering with residents in this way, we will ultimately maintain and operate our portfolio more cost-effectively through reduced turnover and damages. Even the commitment to help move residents beyond poverty (and our portfolio) can reduce turnover as residents choose to stay with CPO and use their housing as a stable platform on which to prepare for future opportunities.

Quality MaintenanceAfter residents move into these beautiful units, great care is taken to maintain the homes. This includes quarterly preventive maintenance inspections as well as timely response to maintenance requests by residents.

AccountabilityCPO is a tough-love management company, which means strict enforcement of the lease agreement. We are committed to helping residents be successful, and at the same time recognize the importance of holding our residents accountable. We want each resident to be successful, but if a resident can’t or won’t abide by the lease agreement they must leave CPO housing. We do this to safeguard the environment for those who do abide by the lease agreement, and to preserve the housing asset for future residents. Management Office

The CPO Campus Prior to acquisition, former management was located in a historic house adjacent to our current location. This space was limited and did not allow management to service customers sufficiently. CPO acquired properties at 910 E. Broad and 933 E. Gay Street, adjacent to the largest senior/disabled building in the portfolio, to establish efficient management operations. The new “campus” includes a management office with a lobby and private service stations for leasing & recertification; a maintenance facility, including room for inventory and parts; a training facility, providing space for on-going resident, staff and community education opportunities; supportive service offices and ample parking for staff, residents and visitors.

Community Properties of Ohio Management Services

Private Customer Stations

Cambridge Arms & Supportive Services Office

Training Facility

Serving the CPO Resident Population

Head of Household Race

86% African American

12% Caucasian

2% Other

Age

66% of minors are 0-5 years old (751)

22% of minors are 6-10 (254)

12% of minors are 11-17 (141)

10% of all adult residents age 18+ are seniors aged 62+

CPO Initiative Resident Demographics

982 * Occupied households

2201 Total residents

1146 Minor residents (ages 0-18)

1055 Adult residents

98% Single head of household (unmarried)

86% Female head of household

65% Households include minor children

65% Head of household is single parent

24% Households include a disabled household member

6% Homeless prior to move-in date

33% Households face challenges that put them at risk of losing their housing annually. Of these house- holds, 24% face this risk multiple times throughout the year

Beyond Property ManagementThe CPO portfolio presents unique challenges. CPO has gone beyond traditional property management in responding to these challenges, requiring ongoing innovation and significant investment.

Understanding these challenges, CPO established Community Properties Impact Corporation (CPO Impact) to help fund initiatives and support the research and development needed to find and design interventions to further the mission of CPO. Initiatives are strategically designed to address five core objectives: stabilize housing, build safe neighborhoods, support CPO children to be successful, assist residents to move beyond poverty and leverage CPO as a community learning laboratory to foster community and system impact. CPO Impact secures resources, funding and partnerships to support the achievement of these goals (see detailed logic model on the fold-out last page).

*Total units rehabilitated in Columbus, OH is 1,033. In addition, the CPO initiative includes 50 senior units in Portsmouth, OH (1,083 total). In January 2007, CPO transferred management of 101 units (Network Restorations I) to Community Housing Network. Today this portfolio, including Portsmouth, OH, consists of 982 units.

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Head of Household Income

32% Households have zero form of income

68% Households receive some form of income

$9,393 Average household income of house- holds with income ($6,362 average including those with zero income)

26% Receive income from employment

27% Receive income from Social Security

1% Receive income from pension

11% Receive income from public assistance

10% Receive income from child support

3% Receive income from other source

91% of CPO households have an income of on average 59% below the US Poverty Guideline (e.g. the 3-person US Poverty Guideline income is $12,873; the average CPO 3-person household income is $6,217)

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Eliminate the ElementsStrategic Safety & Crime Reduction Program

Total Persons Arrested

Felony Arrests Misdemeanor Arrests

Warrants Served

Arrests made off CPO Property

Drug Offenses

Firearms Violations

50

100

150

200

250

Success in Reducing Crime

In addition to investing in renovating the properties, CPO has also

been investing in improving safety in our communities.

Eliminate the Elements is a pro-active policing and property management strategy. This strategy empowers Columbus Police Officers, working as CPO special duty officers, to address criminal activity on and near CPO properties in all seven inner city neighborhoods.

• Officers are strategically chosen for knowledge of neighborhoods and commitment to the mission.

• Daily coordination between officers and property management focuses officers on current “hot spots” and property managers on timely lease enforcement.

• An anonymous tip line (614.545.SAFE) makes it safe for residents and neighbors to report problems.

• Officers utilize a CPO police cruiser, leased through a partnership with the City of Columbus.

The program focuses on developing relationships between the officers and the community through positive “walk and talk” interactions with residents, including candy for the children.

The impact of Eliminate the Elements is clear. Arrests by CPO officers have decreased 81% between 2005 and 2012. But more

importantly, children can be seen playing again in courtyards and backyards around our neighborhoods.

The areas we serve require continued investment in safety in order to move toward the goal of quality/safe housing.

“When CPO renovated the properties, they intentionally created defensible space. The redesign of landscaping and strategically placed fencing serve to prevent unnecessary foot traffic and eliminate areas that formerly invited criminal activity. Additional lighting and the use of building signage supports enforcement of officers and identification of CPO buildings. This program is the most rewarding and successful crime reduction strategy I’ve been involved with in my 18 years with CPD.

2005 2006 2007 2008 2009 2010 2011 2012

-Sergeant g. Branam, ColumBuS PoliCe DePartment

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• Family Centered Community Change Initiative – CPO is one of four anchor organization partners in the new Annie E. Casey-funded two- generation initiative focused on families with young children living in poverty in the Weinland Park area. Enhanced early childhood education and academic success is a major focus of the initiative, leading to new innovations in service delivery that will benefi t CPO children.• Summer Camp - CPO children have opportunities to participate in summer camp programs with an academic component.• Children’s Development Account - Through Chase Foundation CPO children receive fi nancial deposits when they do a variety of qualifying activities related to success in school such as good grades, involvement in extracurricular activities, summer programs, etc. • Columbus Kids Ready, Set, Learn – Outreach Coordinators offer free Learning Checkups to all children two and a half to four years of age in the Columbus City Schools district to enter kindergarten ready to do well in school.• Partnership Development – CPO children gain access to year round community/school based programs (e.g. early learning initiatives, tutoring, out of school time activities), school clothes/supplies, health resources; parents gain access to education and resources to support their children’s success.

• Getting Ahead in a Just Getting by World - Using the Getting Ahead curriculum, residents learn about the causes of poverty and the hidden rules of class, and develop their own plan to build the resources needed to move beyond poverty.• CPO WORKS - Recognizing that CPO residents commonly have multiple barriers to employment - history of generational poverty, lack of work experience, lack of education, lack of job skills, depression, trauma, transportation, childcare - participants receive the right combination of training, work experience and job coaching in a real work setting, barrier removal support, and job development/placement support. ◆ Transitional Job Opportunities - CPO sponsors opportunities designed to provide temporary, closely supervised real-world work experience for individuals who are preparing to obtain permanent employment. ◆ Partnership Development – CPO residents gain access to programs and resources that build their capacity to earn adequate income.• AmeriCorps/VISTA Initiatives - CPO residents have the opportunity to gain quality work/service experience working at CPO.• Work Experience Program – In partnership with Franklin County Job & Family Services residents are assigned to CPO to participate in a work experience to prepare for and obtain permanent employment.• Scholar House – New housing for student parents offers services that support student parent success and enhanced early childhood development.

• Eliminate the Elements - Proactive policing and property management strategy utilizing off-duty Columbus police offi cers who serve in CPO neighborhoods. Includes daily coordination between property managers and special duty offi cers to address any issues that arise.• Safe Neighborhood Initiative - Neighborhood engagement strategy designed to increase resident safety and involvement in the community. There are fi ve ways residents can be involved in the SNI including Neighborhood Networks, Neighborhood Cookouts, Neighbor Traditions, Leadership Activities and Individual Support.• Civic Involvement – CPO staff members and residents participate in civic associations. CPO residents receive support to have a voice.

• At-Risk Resident Program - Helps residents at risk of losing their housing resolve the immediate issue and connect with resources that prevent future issues. Issues addressed are utility non-compliance, housekeeping, non-payment and presence of marijuana on CPO property. ◆ Personal Finance for Parents – Provides fi nancial literacy education to residents with a pattern of non-pay issues. ◆ Responsible Tenant Program – Municipal Court provides alcohol/drug education classes to those who are at risk of losing their housing due to the presence of marijuana on their premises. Participation allows one-time opportunity to avoid eviction. • Referrals Upon Request (HUB) - Offers opportunity for residents to access food, clothing, furniture, utility assistance and other needed resources. ◆ Furniture Bank of Central Ohio - Allows CPO residents to obtain needed furniture. ◆ IMPACT Community Action Agency – Allows CPO residents to receive access to utility assistance programs in a timely way.• Service Coordination - Service Coordinators in each senior/disabled building ensure residents have access to needed services to age in place. ◆ Resource Centers - Senior/disabled buildings have resource centers that expand resident access to technology, learning, social interaction, independence, health and wellness and recreation.• Partnership Development – Develop service partnerships to meet CPO resident needs and remove barriers to stability and growth.• New Family Orientation – Promotes compliance with lease, communicates CPO mission and markets CPO programs and services.

• Family Centered Community Change Initiative – Working in close coordination with the Annie E. Casey Foundation, The Columbus Foundation, The Ohio State University, Columbus Public Schools, Godman Guild and other partners, CPO helps ensure that this two-generation initiative successfully serves CPO families. • Collaborations, Coalitions, Civic Participation – CPO staff members and residents join with relevant partners to affect positive change in systems and communities that not only benefi t CPO residents but others living in poverty. (WPC, Columbus Kids, 2nd Hand Smoke Research, etc.)

Stabilized HousingWe help residents succeed in CPO housing, while maintaining strict compliance with the lease. Stabilizing resident housing increases housing credibility and gives residents a platform on which to prepare for future opportunities. Reducing turnover also reduces operating costs.

Safe NeighborhoodsQuality housing is safe housing. When neighborhood safety is a key concern for residents, neighborhood safety directly affects the “quality” of CPO housing. As long as safety is a concern to residents it will be a focus for CPO.

Residents Moving Beyond Poverty where PossibleSubsidized housing is for those who need it, but many residents have both the desire and ability to move beyond the need for subsidized housing over time. CPO housing is a secure platform on which individuals can build their lives and opportunities

CPO Children are Successful Our greatest opportunity for impact is helping CPO children prepare for success. This includes helping them enter school ready to learn and graduate from high school. Our objective to stabilize housing reduces school mobility and increases children’s chances for success.

CPO is a Community Learning Laboratory for Systems and Community Impact Bring all stakeholders to the table in order to better understand and address the issues affecting poverty in order to improve housing stability, service delivery, neighborhood safety, educational success of children, employment, etc. for CPO residents.

Utilizing Qualitative Measures

■ Increased community awareness of the causes of and solutions to poverty in and around CPO communities■ Infl uenced system changes that reduce barriers to CPO residents accessing needed resources and/or moving beyond poverty

■ Increased # and % of CPO children enter kindergarten ready to succeed ■ Increased # and % of CPO children have access to healthy, safe, nurturing, character-building environments and relationships■ Increased # and % of CPO youth have access to resources needed to be successful in school■ Increased # and % of CPO youth graduate from high school

■ Decreased criminal activity in CPO neighborhoods■ Decreased # and % of Resident Initiated Move Outs due to area.■ Improve results on the CPO resident satisfaction survey■ Increased # and % of CPO residents engaged in civic activities

■ Decreased # and % of Manager Initiated Move Outs■ Decreased # and % of Resident Initiated Move Outs at the Senior/Disabled resident buildings■ Decreased costs related to damages/turns■ Decreased # and % of residents receiving multiple at-risk notices ■ Decreased # and % of referrals for gas non-compliance

Strategies (Programs and Initiatives)...addressed through... ...in order to achieve these...Key Objectives

■ Increased percentage of residents meeting a minimum length of stay at or before move out ■ Increased # and % of residents with understanding about how to “Get Ahead” and have a positive “future story”■ Increased # and % of residents with increased level of education or job skills■ Increased # and % of residents with increased wage income over time■ Increased # and % of resident initiated move outs due to income

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Goals

CPO Supportive Services/CPO Impact Strategic Focus

CPO Impact Mission:Community Properties Impact Corporation (CPO Impact) is a 501(c)3 created for the purpose of helping Community Properties of Ohio (CPO Management) realize the three fold mission to:

• Provide quality, affordable housing • Link residents with resources that stabilize their housing

• Move residents beyond poverty where possible.

CPO Initiative Partners

n Daniel M. Slane, Chairpersonn Susan E. Weaver, Vice Chairn Dr. Robert Weiler, Sr., Secretaryn Tom Loos, Treasurer

n Grady Appleton, Trusteen Jeanne M. Golliher, Trusteen Jerry Grier, Trusteen Dennis Guest, Trustee n John D. Lee, Trustee

n Colin M. Dyer n Mike Saad, Legal Counsel, Squire Sanders & Dempsey, LLCn Hal Keller, President

Ohio Capital Corporation for Housing & CPO Management Board of Directors

Development Partners Professional Team

n Campus Partners (The Ohio State University)

n Homeport

n Columbus Metropolitan Housing Authority

n Community Housing Network

n Ohio Capital Corporation for Housing

n The Albert M. Higley Co./Baker Henning Productions, General Contractor, Joint Venture

n Community Properties of Ohio, Property Management

n Judy Williams, Historic Preservation Consultant

n Moody Nolan, Inc., Architect

n Squires, Sanders & Dempsey, Counsel

Community Properties Fund Investors

n Commerce National Bank

n Fifth Third Community Development Corp.

n Huntington Community Development Corp.

n JP Morgan Chase Bank, NA

n Key Community Development Corp.

n National City Community Development Corp. (PNC)

n Nationwide Life Insurance Company

n Park National Bank

n WesBanco Bank

Financial Supporters

n The Affordable Housing Trust for Columbus & Franklin County

n City of Columbus

n Columbus Office of HUD

n Franklin County Commissioners

n HUD Office of Multi-Family Housing Assistance Restructuring (OMHAR)

n Ohio Housing Finance Agency

n Red Capital Group, LLC

Housing Partners

n Columbus Metropolitan Housing Authority

n Homeport Rental Living

n Community Housing Network

CPO Impact Funding Partners

Community Properties of Ohio Management Services and CPO Impact are affiliates of Ohio Capital Corporation for Housing. Our organizations fully support the principles of the Fair Housing Act, which prohibits

discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions, based on race, color, national origin, religion, gender, familial status, military status or disability.

88 East Broad Street, Suite 1800 Columbus, OH 43215

910 East Broad Street Columbus, OH 43205

P 614.253.0984 F 614.253.3087

P 614.224.8446 F 614.224.8452

www.occh.org www.cpoms.org